Am I covered under warranty? - AT&T Samsung Galaxy S 5

I've tried everything in my power to fix my phone and nothing is working. I have unrooted and wiped my phone to the best of my ability.
This is my about phone
This is my download mode
Given this, would I be still covered under my warranty
Click to expand...
Click to collapse
EDIT: I think I fixed my problem by restoring a backup I found

Tattered said:
I've tried everything in my power to fix my phone and nothing is working. I have unrooted and wiped my phone to the best of my ability.
This is my about phone
This is my download mode
Given this, would I be still covered under my warranty
Click to expand...
Click to collapse
Not clear what you have done; would help us here to know what steps you've taken then everyone here may have other suggestions. If it's software related and just requires the appropriate flash you might be able to take it to one of the samsung experience centers in Best Buy or you can try their new hangouts support offering and see what they say.

Or just Odin back to NCE. Just leave out the bootloader file or it will fail.
Sent from my SM-G900A using XDA Premium 4 mobile app

thepktrckt said:
Not clear what you have done; would help us here to know what steps you've taken then everyone here may have other suggestions. If it's software related and just requires the appropriate flash you might be able to take it to one of the samsung experience centers in Best Buy or you can try their new hangouts support offering and see what they say.
Click to expand...
Click to collapse
mcnaught82 said:
Or just Odin back to NCE. Just leave out the bootloader file or it will fail.
Sent from my SM-G900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have done a factory restore via system recovery
I have attempted a firmware reset via Odin BUT ODIN DOESN'T WORK http://i.imgur.com/T1gE9Rn.png / http://i.imgur.com/zn4S94a.png.

Tattered said:
I have done a factory restore via system recovery
I have attempted a firmware reset via Odin BUT ODIN DOESN'T WORK http://i.imgur.com/T1gE9Rn.png / http://i.imgur.com/zn4S94a.png.
Click to expand...
Click to collapse
Don't put bootloader in BL space. Then try again.

norbarb said:
Don't put bootloader in BL space. Then try again.
Click to expand...
Click to collapse
See the second image of of Oden where it isn't checked
UPDATE: I FIXED IT ! I found a lost SD card with a backup that I restored and It fixed the problems I was having

I'm just curious. You wasn't using a Mac were you?

Related

[Q] Need to go back to stock

Hey guys I need to send my phone back for warranty replacement and I am afraid to use Odin one click, because I know it bricked a friends phone recently beyond even JIG repair. His was an 11.02 or something and mine is a 10.07.
All I have flashed is DG's Cognition if that helps.
What should I do to go back to factory stock, will oneclick kill mine like his?
I cant afford to brick this one so I just need some confirmation, thanks guys.
Odin back to stock is the preferred method. While there is risk of brick, it generally doesn't happen that often. I have used it countless times.
But Odin will bring you back to stock and wipe any evidence from having a custom ROM.
http://www.megaupload.com/?d=SBSMALFJ
*Also, you could always say you were trying to update via kies and it stopped working (if anything went wrong) They won't ever know and it'll just get flashed stock firmware once they get ahold of it anyway.
I believe you can flash back to stock using OdinOneClick. But just to be sure you can flash this package instead
--> http://forum.xda-developers.com/showthread.php?t=995143
That package flashes everything but the two bootloaders and param.lfs. Meaning if anything goes wrong you still can use the combos or a jig to get back into download mode .
Just to double check you use:
Vol up, Vol down & power key to get into recovery mode?
&
Vol up, Vol down & usb cable to get into download mode?
It doesn't matter at all if you brick it. You're sending it in for a warranty replacement already. If odin one click bricks it tell them some bs about kies doing it.
studacris said:
It doesn't matter at all if you brick it. You're sending it in for a warranty replacement already. If odin one click bricks it tell them some bs about kies doing it.
Click to expand...
Click to collapse
+1
10 char
Sent from my SGH-I897 using XDA Premium App
Another thread for a question easily answered by doing a search first.
Miami_Son said:
Another thread for a question easily answered by doing a search first.
Click to expand...
Click to collapse
Is it really necessary to post a useless post, with no information?
You really think I didn't search these insanely complicated and deep forums?
A friend of mine just ended up with a hard brick after using odinoneclick.
Something about a later build phone. But nobody seems to know much about this issue.
So needless to say I would like to be a bit cautious now.
brannutz said:
Is it really necessary to post a useless post, with no information?
You really think I didn't search these insanely complicated and deep forums?
A friend of mine just ended up with a hard brick after using odinoneclick.
Something about a later build phone. But nobody seems to know much about this issue.
So needless to say I would like to be a bit cautious now.
Click to expand...
Click to collapse
About as necessary as you starting a new thread for a common issue instead of posting to an existing related thread. And the problem with later build phones (1008 and up) is also well documented in here. Be cautious all you want, but respect the forum by not starting redundant threads.
brannutz said:
Hey guys I need to send my phone back for warranty replacement and I am afraid to use Odin one click, because I know it bricked a friends phone recently beyond even JIG repair. His was an 11.02 or something and mine is a 10.07.
All I have flashed is DG's Cognition if that helps.
What should I do to go back to factory stock, will oneclick kill mine like his?
I cant afford to brick this one so I just need some confirmation, thanks guys.
Click to expand...
Click to collapse
Mine is a 10. 07 and I have flashed to stock with one click plenty of times
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
brannutz said:
Hey guys I need to send my phone back for warranty replacement and I am afraid to use Odin one click, because I know it bricked a friends phone recently beyond even JIG repair. His was an 11.02 or something and mine is a 10.07.
All I have flashed is DG's Cognition if that helps.
What should I do to go back to factory stock, will oneclick kill mine like his?
I cant afford to brick this one so I just need some confirmation, thanks guys.
Click to expand...
Click to collapse
Im trying to get back to stock from GB. Mine is 10.06, OdinOneClick (with 2 bootloaders) wont work, odin3 works but I cant find a stock rom with those 2 bootloaders.
I could tell you to use odin3, but I cant link you a stock rom with 2 bootloader.
xisque said:
Im trying to get back to stock from GB. Mine is 10.06, OdinOneClick (with 2 bootloaders) wont work, odin3 works but I cant find a stock rom with those 2 bootloaders.
I could tell you to use odin3, but I cant link you a stock rom with 2 bootloader.
Click to expand...
Click to collapse
Have you tried the one click from designgears thread it is in development... If you can that is your best bet... You might want to try that
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
leezrd said:
Have you tried the one click from designgears thread it is in development... If you can that is your best bet... You might want to try that
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Click to expand...
Click to collapse
I tried this one:
http://forum.xda-developers.com/showthread.php?t=731989
xisque said:
I tried this one:
http://forum.xda-developers.com/showthread.php?t=731989
Click to expand...
Click to collapse
And still nothing?
Sent from my SGH-I897 using XDA Premium App
is there a way to go back to stock compleately?
I used odin and it brings it back to stock software, but what about the data on the phones internal memory all that stuff is still there. Like pictures, music, titanium backup files, etc.
Can the internal memory be formated?
Coreym said:
And still nothing?
Sent from my SGH-I897 using XDA Premium App
Click to expand...
Click to collapse
OneClickOdin doesnt work with my phone as I posted before.
usSiR said:
is there a way to go back to stock compleately?
I used odin and it brings it back to stock software, but what about the data on the phones internal memory all that stuff is still there. Like pictures, music, titanium backup files, etc.
Can the internal memory be formated?
Click to expand...
Click to collapse
Yes, search for master clear.
usSiR said:
is there a way to go back to stock compleately?
I used odin and it brings it back to stock software, but what about the data on the phones internal memory all that stuff is still there. Like pictures, music, titanium backup files, etc.
Can the internal memory be formated?
Click to expand...
Click to collapse
Or dial *2767*3855# were you dial numbers (dialer) because master clear with odin lags and hang up sometimes
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Coreym said:
And still nothing?
Sent from my SGH-I897 using XDA Premium App
Click to expand...
Click to collapse
rwaarrrrrrrrr!!!
I got a new computer and new cable and now odin 1 click is working good!
Odin and Windows 7
Just an FYI for all Windows 7 user about Odin3 (oneclick or otherwise) in general. Use Windows XP service pack 2 compatibly mode to make this run without getting locked up as often.

[Q] Can rooted phone be hard reset?

Hey guys I was one of the first to Root de la Vega. I'm on MI1.
How would I go about doing a hard reset?
BAMP
Define "hard reset"
Sent from my SM-N9005 using XDA Premium 4 mobile app
Back to a factory state.
Like the day I bought it.
wdkingery said:
Back to a factory state.
Like the day I bought it.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2559715
Wow that's what I have to go thru in order to factory reset?
I was aware of this link and have read it a few times but didn't realize it applied to me.
Thanks
Well it is the only way to go back and still be able to update in the future
Sent from my SM-N9005 using XDA Premium 4 mobile app
i was kinda hopin to stay with MI1.. and just.. reset the phone. i'm afraid to try (i know the phone must have the option some where)
wdkingery said:
i was kinda hopin to stay with MI1.. and just.. reset the phone. i'm afraid to try (i know the phone must have the option some where)
Click to expand...
Click to collapse
I feel your pain. I somehow screwed up a flash. I was on MI9, and had to do this. I was devastated. Lol
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
wdkingery said:
i was kinda hopin to stay with MI1.. and just.. reset the phone. i'm afraid to try (i know the phone must have the option some where)
Click to expand...
Click to collapse
If you reset the phone you will still be rooted, any apps you deleted will still be gone, it will delete any apps you installed. If you are on MI1 and want to go back to where you were then you need to find the Odin build for MI1 and use Odin to flash it. I am not sure what having SS on your phone will do if you Odin back but to be safe, if you have SS installed I would un install it.
CodeNameRedNeck said:
If you reset the phone you will still be rooted, any apps you deleted will still be gone, it will delete any apps you installed. If you are on MI1 and want to go back to where you were then you need to find the Odin build for MI1 and use Odin to flash it. I am not sure what having SS on your phone will do if you Odin back but to be safe, if you have SS installed I would un install it.
Click to expand...
Click to collapse
So couldn't I just get the RDLV I originally used and flash it..? I think it was like 1.8gb because it included mi1.
I may even still have it.
So you say to essentially re-perform the RLDV procedure?
wdkingery said:
So couldn't I just get the RDLV I originally used and flash it..? I think it was like 1.8gb because it included mi1.
I may even still have it.
So you say to essentially re-perform the RLDV procedure?
Click to expand...
Click to collapse
If you still have your RDLV it should work just fine. If you want true stock MI1 then you need to find that firmware and flash it in Odin. If you want to keep root then use your RDLV.

[Q] Help Re-Rooting after OTA Update

hey guys i tried searching for answers. but had no success. i have a note 3 that was rooted with kingo. AT&T automatically installed an OTA update and of course it un rooted my phone. i still get the custom boot screen as well as still have safestrap on my device. my question is how do i reroot my device? ive tried kingo again and it fails after rebootong the phone 5 or 6 times. im still running 4.3 build is JSS15J.N900AUCUBNB4
i know a little on some things but im not as technical as most of you. but any help would be greatly appreciated.
Survivor058 said:
hey guys i tried searching for answers. but had no success. i have a note 3 that was rooted with kingo. AT&T automatically installed an OTA update and of course it un rooted my phone. i still get the custom boot screen as well as still have safestrap on my device. my question is how do i reroot my device? ive tried kingo again and it fails after rebootong the phone 5 or 6 times. im still running 4.3 build is JSS15J.N900AUCUBNB4
i know a little on some things but im not as technical as most of you. but any help would be greatly appreciated.
Click to expand...
Click to collapse
What version of Kingo did you try? Use 1.1.5 or 1.1.8. People have had success with that. 1.1.8 worked for me. Just Google around and you will find the download on the net somewhere.
theorioles33 said:
What version of Kingo did you try? Use 1.1.5 or 1.1.8. People have had success with that. 1.1.8 worked for me. Just Google around and you will find the download on the net somewhere.
Click to expand...
Click to collapse
it was 1.2.0 ill try an older version
In case you have trouble finding a copy
https://mega.co.nz/#!AxdHUCCQ!86DzctSWlXK4VfbInPYBgC_4QYAM2wUR8cewrflAyk0
theorioles33 said:
In case you have trouble finding a copy
unfortunately that did not work. the root failed. that was version 1.1.5, last night i tried 1.1.8 failed and tried the latest 1.2.0 with no success. would you recommend something else? i did try theese root methods with the sd card inserted im not sure if that is a no no or not
Click to expand...
Click to collapse
I'm at a loss. I had my SD card in by the way. Maybe someone else will have some ideas.
Sent from my SAMSUNG-SM-N900A using Tapatalk
theorioles33 said:
I'm at a loss. I had my SD card in by the way. Maybe someone else will have some ideas.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
that sucks. factory reset? ill most likely still have the issue but maybe not. isnt there a way to completely wipe the phone from the boot screen? id rather not if i dont have to.
You can try a factory reset and then root. If not there is a thread in the general section to go back to stock. Works great. I used it.
Sent from my SAMSUNG-SM-N900A using Tapatalk
theorioles33 said:
You can try a factory reset and then root. If not there is a thread in the general section to go back to stock. Works great. I used it.
Sent from my SAMSUNG-SM-N900A using Tapatalk
Click to expand...
Click to collapse
but arent i technically back to stock? since i dont have root access? this is very confusing to me. if my carrier didnt push that update i wouldnt be in this boat
You are but we can't figure out why you can't root when others in your situation can. There is Kingo thread you can check out. Maybe you can find some answers there.
Sent from my SAMSUNG-SM-N900A using Tapatalk
anyone have any suggestions?? 139 views in less than an hour someone has got to know something lol
Survivor058 said:
anyone have any suggestions?? 139 views in less than an hour someone has got to know something lol
Click to expand...
Click to collapse
Factory Reset after the update to NB4, also go to recovery wipe cache, then try the 1.18, during the rooting process, look your phone screen, you need to click accept something twice,
I don't know how it all works terribly well but you said you still have Safestrap? Can you still install ROMs and can they have root?
Also, for when you eventually do get it working again. I recommend freezing the ATT updater. It can be awful when it eventually FORCES an update.
I got a free app called App Quarantine and froze "AT&T Software Update".
coolmingli said:
Factory Reset after the update to NB4, also go to recovery wipe cache, then try the 1.18, during the rooting process, look your phone screen, you need to click accept something twice,
Click to expand...
Click to collapse
ok yea this is all french to me. you want me to factory reset? im not sure what the NB4 is?. and i thing i know how to wipe the cache.
Gary3 said:
I don't know how it all works terribly well but you said you still have Safestrap? Can you still install ROMs and can they have root?
Also, for when you eventually do get it working again. I recommend freezing the ATT updater. It can be awful when it eventually FORCES an update.
I got a free app called App Quarantine and froze "AT&T Software Update".
Click to expand...
Click to collapse
safestrap is on my phone but it cant be removed and just says that the phone isnt properly rooted. so no i cannot install roms and i will make sure that once i resolve this ill freezr that app
sorry for the delay guys im back at this again. i do very much appreciate all who are trying to offer assistance
ok guys so ive wiped the cache. and have done the factory reset. kingo 1.1.5 and 1.1.8 both have failed...... what is going on here maybe someone can skype with me the steps to completely flash my phone to the day i got it i see the thread but im scared ****less to try it lol
You will just have to follow the restore to MJ5 thread. The instructions are simple and very easy to follow. Go slow and follow them to the T.
What they do not mention however is do not use a 3.0 USB port. Only 2.0 will work.
Just follow that.
It is literally impossible to brick this phone to the point of it being unrecoverable. There is a tutorial to restore from hard bricks without J-Tag.
Sent from my SM-N9005A using XDA Premium 4 mobile app
graydiggy said:
You will just have to follow the restore to MJ5 thread. The instructions are simple and very easy to follow. Go slow and follow them to the T.
What they do not mention however is do not use a 3.0 USB port. Only 2.0 will work.
Just follow that.
It is literally impossible to brick this phone to the point of it being unrecoverable. There is a tutorial to restore from hard bricks without J-Tag.
Sent from my SM-N9005A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hey graydiggy, I did the restore back to MJ5, but can't seem to get the last step for rooting to work. I tried every way with putting the rdlv on internal...unzipped and zipped. I even tried doing the same on the external sd as well. When I reboot supersu doesn't do anything. Any suggestion on how to get the last step to work?
Thanks in advance for your help.
chrispyutec said:
Hey graydiggy, I did the restore back to MJ5, but can't seem to get the last step for rooting to work. I tried every way with putting the rdlv on internal...unzipped and zipped. I even tried doing the same on the external sd as well. When I reboot supersu doesn't do anything. Any suggestion on how to get the last step to work?
Thanks in advance for your help.
Click to expand...
Click to collapse
It has to be unzipped and on the internal. You have to reboot a few times for it to activate. After the first reboot, let the phone sit for a few minutes and then reboot again. You should be good to go after that.
Sent from my SM-N9005A using XDA Premium 4 mobile app
graydiggy said:
It has to be unzipped and on the internal. You have to reboot a few times for it to activate. After the first reboot, let the phone sit for a few minutes and then reboot again. You should be good to go after that.
Sent from my SM-N9005A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Wow that did the trick!!! Thanks for holding my hand lol. I hit your thanks and I appreciate your help.

I need some help (error) downloading/installing lollipop on my Tab S 10.5

I rooted my tablet awhile back and did all types of things to it to make it that much better but now that lollipop is out I want to update. The problem is that every time i go to update it gives me an error message & says "The operating system on your device has been modified in an unauthorized way. Try downloading software updates using samsung kids on your PC, or visit a customer service center." also I disabled my soft touch keys (back and app switch) and now it won't let me turn them back on which is a huge problem...
The question I have is how can i completely reset my tablet to factory files and settings? CAN YOU PLEASE PROVIDE STEP BY STEP INSTRUCTIONS. I know about hard reset and wipe cache during start up but I feel like theres more. Please help me out on this guys. thanks in advance
From the backup & restore section of the settings you can do a factory reset, this will put back to stock, then you can install the update even with Knox tripped it will then allow you to do an OTA.
tdphotos said:
I rooted my tablet awhile back and did all types of things to it to make it that much better but now that lollipop is out I want to update. The problem is that every time i go to update it gives me an error message & says "The operating system on your device has been modified in an unauthorized way. Try downloading software updates using samsung kids on your PC, or visit a customer service center." also I disabled my soft touch keys (back and app switch) and now it won't let me turn them back on which is a huge problem...
The question I have is how can i completely reset my tablet to factory files and settings? CAN YOU PLEASE PROVIDE STEP BY STEP INSTRUCTIONS. I know about hard reset and wipe cache during start up but I feel like theres more. Please help me out on this guys. thanks in advance
Click to expand...
Click to collapse
I don't believe you can update your software if you have a custom recovery and root.
lynxblaine said:
From the backup & restore section of the settings you can do a factory reset, this will put back to stock, then you can install the update even with Knox tripped it will then allow you to do an OTA.
Click to expand...
Click to collapse
I don't want to do just a factory reset because I'm afraid of my soft touch buttons never coming back on because i can't change the system files because i wont have root anymore and than me being screwed. Also i don't believe a factory reset puts files back into the directory.
maxal said:
I don't believe you can update your software if you have a custom recovery and root.
Click to expand...
Click to collapse
i understand that but I want to unroot and put back all my original files to the default locations like the tablet just came out of the box .
tdphotos said:
i understand that but I want to unroot and put back all my original files to the default locations like the tablet just came out of the box .
Click to expand...
Click to collapse
You will need to download your stock software or the latest Lollipop and install using Odin.
And you will obviously lose root and soft buttons with a factory reset.
If you modified the Generic.kl file there should be a Generic.kl.bak, just replace Generic.kl with Generic.kl.bak and rename that file and set it's permissions to 0644.
Sent from my SM-T805 using XDA Free mobile app
I ended up getting everything to work out and I installed lollipop with no problems, thanks for everyone's help
Sent from my VS985 4G using XDA Free mobile app
tdphotos said:
I ended up getting everything to work out and I installed lollipop with no problems, thanks for everyone's help
Sent from my VS985 4G using XDA Free mobile app
Click to expand...
Click to collapse
Would be greatly appreciated if you can post what you did.
hakunamatata said:
Would be greatly appreciated if you can post what you did.
Click to expand...
Click to collapse
I ended up just downloading a 4.4.2 stock official rom and opened Odin, went and did the normal procedure on to load a ROM. The tablet passed and everything was working smoothly. The good thing was that it didn't erase all my data and apps. it just took off the root and made it like a stock device. then I just updated it with all the normal updates over the air until it was up to the newest one (5.0.2.) and BAM. We in business ?
Sent from my VS985 4G using XDA Free mobile app

[Q] [n910t] Help! Lost IMEI after flashing rom!!

Hello, i am having some issues with my n910t,
TLDR: Flashed back to stock, lost imei.
i have been playing around with some custom ROM's. when i tried to flash to stock i noticed that my phone did not have an imei, and the phone dies not work on the network
I am not sure on how to approach this.
Any help is appreciated.
moef11223 said:
Hello, i am having some issues with my n910t,
TLDR: Flashed back to stock, lost imei.
i have been playing around with some custom ROM's. when i tried to flash to stock i noticed that my phone did not have an imei, and the phone dies not work on the network
I am not sure on how to approach this.
Any help is appreciated.
Click to expand...
Click to collapse
Have you tried to ODIN back to stock? I would start there.
Or use Kies to do a recovery. Either should fix the issue.
Sent from my SM-N910T using XDA Free mobile app
ShrekOpher said:
Have you tried to ODIN back to stock? I would start there.
Or use Kies to do a recovery. Either should fix the issue.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Ive done both, unfortunately noting.
moef11223 said:
Ive done both, unfortunately noting.
Click to expand...
Click to collapse
Did you happen to do a backup in TWRP before this happened? If so restore it as it defaults to save your EFS folder which hopefully will fix your problem. If not, also try doing an Emergency recovery in KIES, some have said that worked as well. Another way that some have said it worked would be to ODIN back to KK and then upgrade to Lollipop. Just some more things to try.
chipworkz said:
Did you happen to do a backup in TWRP before this happened? If so restore it as it defaults to save your EFS folder which hopefully will fix your problem. If not, also try doing an Emergency recovery in KIES, some have said that worked as well. Another way that some have said it worked would be to ODIN back to KK and then upgrade to Lollipop. Just some more things to try.
Click to expand...
Click to collapse
Will try emergency recovery & kk->lollipop. Thank you will update the post.
chipworkz said:
Did you happen to do a backup in TWRP before this happened? If so restore it as it defaults to save your EFS folder which hopefully will fix your problem. If not, also try doing an Emergency recovery in KIES, some have said that worked as well. Another way that some have said it worked would be to ODIN back to KK and then upgrade to Lollipop. Just some more things to try.
Click to expand...
Click to collapse
Just did both, nothing.. Anyone have any other ideas?
moef11223 said:
Just did both, nothing.. Anyone have any other ideas?
Click to expand...
Click to collapse
Sent you a PM with a link to look at.
Also try searching this site for EFS as that is where the IMEI is stored.
Anybody willing to help me with my imei ? Please. I would be so grateful. Thanks.
Sent from my iPad using Tapatalk
Provided you guys are NOT blacklisted, this procedure I have used in the past and works.....
http://forum.xda-developers.com/galaxy-s2/general/guide-recover-imei-9-steps-t1264021
AxAtAx said:
Provided you guys are NOT blacklisted, this procedure I have used in the past and works.....
http://forum.xda-developers.com/galaxy-s2/general/guide-recover-imei-9-steps-t1264021
Click to expand...
Click to collapse
not working at all
Did you guys try flashing just the modem.bin? Extract modem.bin from stock firmware then flash it via Odin.

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