[Q] 3G Data Issue - Galaxy S Advance I9070 Q&A, Help & Troubleshooting

Hello,
I've read a dozen threads on this forum about this problem that I have, but I couldn't find anything that can fix it.
3 Weeks ago I bought a Samsung S Advance I9070, and everything worked fine till today.
The main problem is when I switch on the data network mode nothing happens, the data icon doesn't appear next to my signal bar ,as it once did and my internet doesn't work.
What I've tried so far:
Check apn settings;
Delete existing apn then manually insert them as my carrier asks.
Delete apn again and sent a free sms to carrier center and get a message with automatic settings,activating those settings.
Erased everything from my phone , factory reset, wipe cache, restore to a 3 days old backup (when everything was fine).
All of the above with no result.
The only thing that worked for me is the change I made in network mode -> i put gsm instead of gsm/wcdma, but from what i can figure this disables my 3g completely , leaving me only with an edge type of connection.This last change gave me acces to internet but only with an E icon(probably from edge, i have no real idea).
The phone has 2.3.6 Gingerbread , I haven't made any change of ROM, I only tried once to install JB through kies but the program failed and the update didn't even start.
I know it's a long post but, I'm kinda "scared" by the fact that I might need to return the phone.
Is there a way to fix this?
Thanks for your time!

micro233 said:
Hello,
I've read a dozen threads on this forum about this problem that I have, but I couldn't find anything that can fix it.
3 Weeks ago I bought a Samsung S Advance I9070, and everything worked fine till today.
The main problem is when I switch on the data network mode nothing happens, the data icon doesn't appear next to my signal bar ,as it once did and my internet doesn't work.
What I've tried so far:
Check apn settings;
Delete existing apn then manually insert them as my carrier asks.
Delete apn again and sent a free sms to carrier center and get a message with automatic settings,activating those settings.
Erased everything from my phone , factory reset, wipe cache, restore to a 3 days old backup (when everything was fine).
All of the above with no result.
The only thing that worked for me is the change I made in network mode -> i put gsm instead of gsm/wcdma, but from what i can figure this disables my 3g completely , leaving me only with an edge type of connection.This last change gave me acces to internet but only with an E icon(probably from edge, i have no real idea).
The phone has 2.3.6 Gingerbread , I haven't made any change of ROM, I only tried once to install JB through kies but the program failed and the update didn't even start.
I know it's a long post but, I'm kinda "scared" by the fact that I might need to return the phone.
Is there a way to fix this?
Thanks for your time!
Click to expand...
Click to collapse
Do you have ok network coverage for 3G? Maybe that could be a problem.
Послато са GT-I9070 користећи Тапаток 2

shut_down said:
Do you have ok network coverage for 3G? Maybe that could be a problem.
Послато са GT-I9070 користећи Тапаток 2
Click to expand...
Click to collapse
Well this problem appeared at home and until today I had 3g signal,it's kinda hard for me to believe that the entire 3G signal got lost in 1 day, but I will try it somewhere else and see if there's a difference, Thank you for your fast response.

micro233 said:
Well this problem appeared at home and until today I had 3g signal,it's kinda hard for me to believe that the entire 3G signal got lost in 1 day, but I will try it somewhere else and see if there's a difference, Thank you for your fast response.
Click to expand...
Click to collapse
Try flashing some other Roms like XXLQB/XXLQE.. You can search XDA for flashing roms..

Today I flashed a JB I9070XXLQE_I9070COALQ1 official firmware via odin.
At first I thought the problem solved, because I saw the H/3g icon next to the signal bar, but when I tried the internet ... i was disappointed.
I then reset to factory settings and cleared my cache like I read in some threads on this forum , and I got fresh apn from my carrier, but now when i activate the data network mode, the icon's missing again and ofc the internet doens't work.
Is it possible that the 3g is broken? even though i can use internet via edge?

Try selecting WCDMA mode only and see if u can get 3G signal...Else call customer care and ask them whether 3G is activated for ur number...

Any fix for this?
Sent from my GT-I9070 using xda app-developers app

micro233 said:
Today I flashed a JB I9070XXLQE_I9070COALQ1 official firmware via odin.
At first I thought the problem solved, because I saw the H/3g icon next to the signal bar, but when I tried the internet ... i was disappointed.
I then reset to factory settings and cleared my cache like I read in some threads on this forum , and I got fresh apn from my carrier, but now when i activate the data network mode, the icon's missing again and ofc the internet doens't work.
Is it possible that the 3g is broken? even though i can use internet via edge?
Click to expand...
Click to collapse
Is it fixed now...?

nanchilanto said:
Is it fixed now...?
Click to expand...
Click to collapse
Unfortunately, no.
I've been using the GSM only option for the past days , until I have the time to take the phone to a service or smth.
A weird thing happens though, if I switch to gsm/wcdma and reboot the phone, in the first ~2 minutes after restarting I get 3g signal and I'm able to connect to the internet.(maybe the 3g service crashes ).
Probably before I take it to service I'll try and flash a new JB and do the apn trick once more, maybe this time I get lucky.

micro233 said:
Unfortunately, no.
I've been using the GSM only option for the past days , until I have the time to take the phone to a service or smth.
A weird thing happens though, if I switch to gsm/wcdma and reboot the phone, in the first ~2 minutes after restarting I get 3g signal and I'm able to connect to the internet.(maybe the 3g service crashes ).
Probably before I take it to service I'll try and flash a new JB and do the apn trick once more, maybe this time I get lucky.
Click to expand...
Click to collapse
Have you tried changing WCDMA mode only...? Between what's your network provider...?

nanchilanto said:
Have you tried changing WCDMA mode only...? Between what's your network provider...?
Click to expand...
Click to collapse
Yes I tried changing to WCMDA ,no change though.

facing the same problem but no solution

Related

[Q] [SOLVED] Can't Get Data (3g) need help

PROBLEM SOLVED - DEFECTIVE SIM CARD. Thanks everybody !!!
Hi guys,
I really need your help with this one, here's the deal :
1. just bought my second SGS from vodaphone CH last week.
2. the phone came with 2.1 stock
3. i was not able to get data connection (able to make phonecalls and sms, but no 3g)
4. my apn settings are correct (i have another sgs configured same way on same network)
5. decided to upgrade to 2.2 (JPH) hoped this would help - NO
6. updated MODEM & CSC to the SAME ones working on my second SGS - STILL NOT WORKING
what else could it be ???
THANK YOU FOR YOUR HELP
did you install DroidWall ?
Nope,
Never heard of that Apo.
Can it help ?
dial *#0011#
see what if you are on data
Here's a screenshot
AllGamer said:
dial *#0011#
see what if you are on data
Click to expand...
Click to collapse
Here's what's there, can you see what is wrong ?
Try this, worked for me
This is a weird coincidence. I have (had!) the exact same problem.
My problem was when I reflashed my galaxy S with stock firmware back again, I lost 3g connection. Using a different sim (which supports only Edge) I was able to get edge connection but with my sim, there was no connection.
Here's what I did. It seems when you select the band selection to "Automatic" it somehow didnt get registered properly even though it showed up on the settings->Wireless and network->Mobile networks->NetworkMode. Even though it read GSM/WCDMA (auto mode) it wasnt actually the case.
So - type *#2263# on your phone to enter the Service Mode's Band Selection.
There see if first row is [1] AUTOMATIC[] OR [1] AUTOMATIC[*]
In my case it wasnt selected ie. there was no *. So I clicked on it and did that selection myself and baam!! H connection. It connected even before I exited from service mode.
I tried a 2g and 3g card after that multiple times and it connects properly to E or H from then on.
Give it a try. I am hoping that your APN is set properly.
Anup
Thanks for the help, but unfortunately this didn't work :-(
1. Automatic was selected.
2. Ive tried to play around with the options there and within the mobile networks.
Nothing works ... this is so frustrating :-(
Sent from my GT-I9000 using XDA App
up.........................................................................
Why didn't you just call Vodafone and get their help before flashing the phone If you already have another SGS configured same way at the same location with 3G, then chances are there is a hardware problem with the phone.
Anyways, try contacting vodafone, they might still do something about it (despite the fact you have voided their warranty by flashing).
PhoenixFx said:
Why didn't you just call Vodafone and get their help before flashing the phone If you already have another SGS configured same way at the same location with 3G, then chances are there is a hardware problem with the phone.
Anyways, try contacting vodafone, they might still do something about it (despite the fact you have voided their warranty by flashing).
Click to expand...
Click to collapse
The problem is that I'm not from Czech Republic. The phone was purchased there by a friend of mine and brought to me...

Lost Data Connection!

3G and H are appearing but nothings happening, no activity. This is after a data\cache wipe. Any fix or do I need to flash again?
On JPO
Check your apn settings. Also, try searching for your network provider.
terranq said:
Check your apn settings. Also, try searching for your network provider.
Click to expand...
Click to collapse
It's set to orange internet, network provider is set to orange.
dial *#*2263* and make sure all the bands are selected (go under combi bands and select them all). Other than that, not sure.
That's not doing anything on my phone, you sure that works with froyo?
Nevermind, tried sgs tool, all are selected... Still not working..
Ps: swype is awesome.
Shocky2 said:
It's set to orange internet, network provider is set to orange.
Click to expand...
Click to collapse
Get the exact APN name from Orange and make sure it's set for internet.
Sometimes, telcos have multiple APN settings.
Sent from my GT-I9000 using XDA App
What he said. Sorry I got the code wrong, I was going from memory. Failing that (apn check), you may have to reflash, but I'd see if you can get some insight from someone a little more experienced than me
maybe he updated to froyo and lost his imei
Don't understand why but it appears to be working now, I also tried it this morning with no luck maybe it's due to location, but it was working fine before...
Very strange, will try later today and see if it's still working.
Shortly after getting home, got no service message, after reconnecting to network the 3G connection is dead again.
I'll reflash later, this isnt right..
Exactly the same after being flashed and reseting everything to defaults, this is great.
Last time I touch clockwork recovery.
Can't even make any calls now , either the sim cards messed up or the phone is...
I'm starting to hate this phone.

[ICS][i9001] Cant get HSDPA

Hi there,
Here comes my first question:
Since i got ICS on my SGS+ i cant get HSDPA. With Stock GB it wasnt a Problem, i had it almost everywhere when neccessary . Ive tried now 5 basebands, and sometimes i get it for 3 seconds.. but that was it... i'm in germany (NRW) and got e-plus as provider.
Thank you for youre help
Kuliano
Sent from my GT-I9001 using xda app-developers app
Kuliano said:
Hi there,
Here comes my first question:
Since i got ICS on my SGS+ i cant get HSDPA. With Stock GB it wasnt a Problem, i had it almost everywhere when neccessary . Ive tried now 5 basebands, and sometimes i get it for 3 seconds.. but that was it... i'm in germany (NRW) and got e-plus as provider.
Thank you for youre help
Kuliano
Sent from my GT-I9001 using xda app-developers app
Click to expand...
Click to collapse
Try to switch your mobile network mode to "GSM only" and then back to "GSM/CDMA auto". Try rebooting your phone, clearing cache/dalvik or fixing permissions.
Also, as far as I know, some ROMs do not support auto switch between 3G and HSPA (3G icon is displayed all the time). Usually custom ROMs switch between H and 3G to save power (H is used only when bigger network traffic occurs, in order to speed up your download speed), but many ROMs do not have this feature.
Forcing 2g, rebooting, etc., doesnt worked. I know that H is used for big traffic, but ICS dont even want to enter it when i download 10mb+ files..
hey there
as u might have seen im on eplus too and i faced such an issue several times with different phones
what i figured out was that in some cm9 roms the mobile hotspot (dein zugangspunkt ist ja normalerweise glaub ich internet.eplus.de ) is not available or there are mistakes in it so just get to the eplus providers homepage and check if ure zugangspunktname and all the other options dealing with it are set right
hauste rein
Everything was ok, now i changed back to gigabread+ from texten...
HSDPA works fine, seems so that ics is blocking connection like divibyzero said.
ICS doesn't block it you probably need to set up your APN correctly which is what I think the guy before me was saying too
Sent from my Awesome I9000 running Slim Bean

[Q] S III mini network issue

Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
I'm currently running the ALL2 baseband, but previously had both the ALJL and the ALK6 ones and didn't encounter any such issue...
Before sending it back you could try with a different SIM card, maybe yours is acting up (it sometimes happens, especially with old SIMs).
Seeing how nobody complained of a similar issue though, I don't think that changing your baseband will have an impact, but if you'd like to give it a try you can download original firmwares (that contain the baseband) from here: http://www.sammobile.com/firmware/. In order to install them, just follow the steps in the root thread.
Will do so. I'm going to pit-stop my SIM card @ Vodafone and let you know about it.
It's strange that this happens only deep inside buildings (eg. offices, malls, etc..).
When this happens, usually the data activity indicator disappears OR the S3 mini is using 3G frequencies (not H, not G, but 3G)
Just changed my sim card and the issue still persists...
It's driving me nuts. My feeling is that the S3 mini doesn't lock on a network cell when 2 are available with similar coverage.
Will upgrade to the latest build and let you know about it :banghead:
Sent from my GT-I8190 using Tapatalk 2
And now the handset runs XXALL2 from vodafone uk.
I'm curious if the phone will have that network issue furthermore.
Happy Holidays!!
Sent from my GT-I8190 using Tapatalk 2
bogdangr said:
Hi guys,
I own an i8190, baseband : I8190XXALJL and I encounter frequent network outage.
Although the signal strenght indicator shows 3-4 bars, I cannot be called, cannot call and data is not being fetched.
On battery usage app, the network is most of the time "green".
On any other phone around me (blackberries, iphones, SGS II and III), and on the same network the problem does not reproduce.
If I turn the phone to airplane mode, and then back on, I am able to call, send mails so on and so forth.
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
ci6i said:
I'm exactly in the same situation . Please let me know if your new firmware solves the problem.
Tks,
Click to expand...
Click to collapse
So far there's no difference. Where I live the network coverage is pretty bad, but it doesn't "disconnect in the background".
Only at the office I can test it out for sure or inside massive buildings.
ci6i, go ahead and update; install kies (for drivers only ), get odin3 1.87 and flash it with XALL2 from samfirmware.
Lately I see there is XALL3 available for some asian countries.
I still think that my BlackBerry 9810 is a tank. unfortunately vodafone romania doesn't sync emails two ways via BIS so... :crying: I had to get back to samsungs...
Well, i understand to lose signal if network coverage is bad, but my phone gets "network stuck" in the middle of town. I noticed this few times: at job, the phone stands on the table near me, and i receive sms about missed calls (i have voice calls diverted to voice mail when unreachable). If i try to call or browse the net at this moment, it's impossible until i set airplane mode on then off. All this time, the phone shows full network signal and HSPA data connection.
I'll try to change the firmware after hollidays.
As mentioned above, try to change firmwares (to XXALL2), I've also noticed some network drops when I'm at home (however this is expected in my case), but when I installed this firmware, I noticed some signal gain (full on 2G and +1-2bars on 3G signal).
Hi again.
The same issue even on xall2
Just happened again today in a crowded place.
It goes to "3G" from "H" and then it's gone off the network.
Will try with XALL3 although there is a small improvement concerning "sticking to the network carrier". It seems it'a hard job to get a call when in coverage area...
If still no success, I'll loose my patience with this Sammy...
See ya!
Sent from my GT-I8190 using Tapatalk 2
You get SMS because they use a dedicated network bandwidth for this technology and apparently the S3 mini does not loose connection on this communixation channel.
It appears that S3 mini is dropping voice and data, but not sms and CB (cell broadcast).
Sent from my GT-I8190 using Tapatalk 2
LJL version. No drops. Sometimes when i am on edge of 3G coverage area
Sent from my GT-I8190 using xda app-developers app
Hi, i also have the problem with vodafone Romania. I can't place calls or use data connection. After reboot everything is ok. I tried to switch to Airplane mode and back, but no results.
Same problem over here
bogdangr said:
Does any of you have the same problem ?
If any of you updated to I8190XXALL2, is this problem still persisting ?
Should I send it to the service ?
Click to expand...
Click to collapse
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
I'm on VF RO, too.
Crappy phone, what can I say.
If it can't follow a network where there is sufficient coverage...
miguelfc said:
Hi bogdangr,
I have the same problem with my SIII mini. From time to time, after working normally, it loses the H or 3G symbol and shows about two or three signal bars, but if I try to make a call or receive one the operation fails miserably. The airplane mode trick doesn't work for me, and I have to reboot the phone to get it working again.
I've updated to the latest official firmware, but the problem is still there. Have you found a solution for this or anybody has more ideas of things to try?
Thanks you all,
MFC
Click to expand...
Click to collapse
Hi Miguel,
The only workaround for this issue (at least for me) is to keep it in GSM mode (no "AUTO mode", no "WCDMA only").
So the crappy phone won't have to switch frequencies and I can get phone calls (I start considering a luck when the phone rings...)
I'm on 4.1.2 now baseband I8190DXALL3 (latest on samfirmware) and still the same.
You just don't want to know how's everything downloading limted to GPRS
BR,
Bogdan
Does anyone know what's that *# code that enables service / engineering mode ?
I want to select on which network frequencies is the phone allowed to work.
I want to disable 3G mode and leave GPRS, EDGE, and HS(D)PA only.
The reason is that when the issue appears, S3 mini switches from "H to 3G" and "G to 3G" and then it's gone;
Although there are moments when it can fetch data with network on 3G coverage without problems...
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
ci6i said:
The code is *#*#info#*#* but it doesn't work .
I don't think it's a good ideea to disable those settings. Maybe it's a temporarily problem and i know Vodafone is testing/launching 4G coverage.
For me, this network issue is happening once in a week. How often do you lose phone signal ?
Click to expand...
Click to collapse
I found out the service code but the RF setup is not "sufforted".
Vodafone has implemeted already 4G in selected areas but it's not about that. On blackberry, iphone and nokia this is not happening.
As a frequency... 3-5 times a day while I'm at the office.
Sent from my GT-I8190 using Tapatalk 2
I'm using it with Orange Spain. I will try using the phone this weekend with another operator to find out if the problem is operator related.

Resetting 'band' setting changed from test *#*#info#*#* menu?

The short:
I changed the "Select radio band" setting in the test menu (*#*#info#*#*) and it screwed things up.
I wiped and reflashed CM12.1 - but it didn't reset that setting (it's still borked).
Does anyone know where it stores that setting, or how to reset it somehow?
The long:
Initially in CM12.1 I was having problems staying on LTE - it always fell back to 3G and stayed there.
So tried this band change that someone who had the same problem suggested.
Now, every option I try is great for LTE but says "cellular network not available" and I can't make calls.
The exception is "Cellular" which I can make calls but only get 1X data.
These are the options in the menu:
"JAPAN Band (WCDMA-800/WCDMA-IMT-2000)"
"USA Band (GSM-850/PCS-1900/wCDMA-850/WCDMA-PCS-1900)"
"Cellular (800-MHz)"
"PCS (1900-MHz)"
I don't know what it was before and I can't see figure out how to tell what it currently is set to.
I just want to flash back to stock so things work again, but if this setting doesn't get reset then I don't know if that will work anyway.
Any chance settings like that are stored on the SIM card?
try to re-flash radio only
masterchapter said:
try to re-flash radio only
Click to expand...
Click to collapse
Worth a shot, but doesn't seem to have helped.
Try the instructions here: http://forum.xda-developers.com/showthread.php?p=57778872
I seemed to have luck when I made the changes according to this post and then immediately ran the ping test. I don't know if the ping test really did anything to help but I've had cell service since following these steps.
mh0520 said:
Try the instructions here: http://forum.xda-developers.com/showthread.php?p=57778872
I seemed to have luck when I made the changes according to this post and then immediately ran the ping test. I don't know if the ping test really did anything to help but I've had cell service since following these steps.
Click to expand...
Click to collapse
Unfortunately that's what I did initially. The setting in that link ("Cellular") made my calls work, but I could only get 1X data.
So somehow by just flashing and reflashing different things (including failing to reflash to stock), it's back to where it was when I started.... which sucks, but is at least useable. Calls work and data works, but the first time it has to drop back from LTE to 3G, it get stuck in 3G forever (until airplane mode). Super sucks since it's my primary home router tethered. I have to airplane mode like 5 times a day.
Just in case someone else ran into this problem, I ended up getting a new sim from Verizon and everything's working now finally. It still says "000000" when it's in 3G, but I don't care about that - it works and it goes back to LTE when it can, rather than staying on 3G forever.
Works for Moto X play - should work for others too..
I too did the same mistake. Changed my Band to "USA" and couldn't restore to previous despite Factory reset.
The SIM 1 went into 4G data only (No voice) , didn't recognize 2G & 3G network for any sim.
However Sim 2 worked fine for 2G,3G & 4G.
i came across a thread in XDA, and after breaking my head over how to execute it, I finally did it.
I have written a brief guide to it. Here's the link.
http://forum.xda-developers.com/moto-x-play/help/network-band-changed-to-usa-t3278614#post65991684

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