[Q] Unlocked but no mobile data - Sprint HTC One (M7)

So I've recently purchased an unlocked Sprint HTC One. I am able to use my current tmobile sim and am able to send/receive calls and texts. The only problem however, is that when I try to turn on the mobile data, it won't connect and just says "disconnected." Can anyone shed some light as how I can approach and resolve this problem?

Does the phone's GSM radio use the same frequencies for data that T-Mobile uses?
Sent from my HTCONE using Tapatalk 4 Beta

coal686 said:
Does the phone's GSM radio use the same frequencies for data that T-Mobile uses?
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
I know that the Sprint HTC ONE doesn't have the 1700 Mhz band, only the 1900Mhz. I've read that even if I'm not in an area that is refarmed to the 1900Mhz band, I'll still be getting edge. I live in the Los Angeles area so I'm more than likely to be in an refarmed area.

Connect to wifi and update PRL and profile.
If nothing, try forcing hands-free activation. In the dialer: ##72786#
The Thanks button is just to avoid "THANKS" posts in threads. Nothing more. Don't defeat the purpose of why it was introduced.

xlilazndanx said:
So I've recently purchased an unlocked Sprint HTC One. I am able to use my current tmobile sim and am able to send/receive calls and texts. The only problem however, is that when I try to turn on the mobile data, it won't connect and just says "disconnected." Can anyone shed some light as how I can approach and resolve this problem?
Click to expand...
Click to collapse
You probably need to setup T-Mobile's APN to get the data to work. Not sure how to do that on the One though.
BTW, expect GPRS/EDGE data to be quite slow, even if you do get it working.

I haven't had to do anything special with APNs for Tmo data. I get Edge in the non-1900mhz areas and HSPA+ in the 1900mhz areas.
In the Mobile Settings page... I have all roaming guard options unchecked. GSM data checked. Set to GSM/UMTS only. Search for networks.. click on Tmo... and away I go..

autoprime said:
I haven't had to do anything special with APNs for Tmo data. I get Edge in the non-1900mhz areas and HSPA+ in the 1900mhz areas.
In the Mobile Settings page... I have all roaming guard options unchecked. GSM data checked. Set to GSM/UMTS only. Search for networks.. click on Tmo... and away I go..
Click to expand...
Click to collapse
I've tried unchecking all roaming gaurd options and I still get the "disconnected" message. Do you mind sharing what your APN settings are?

xlilazndanx said:
I've tried unchecking all roaming gaurd options and I still get the "disconnected" message. Do you mind sharing what your APN settings are?
Click to expand...
Click to collapse
I've never touched anything related to APN. just select TMO after the network scan and use. Id assume the APN stuff is auto-populated by htc/sprint settings built in.

autoprime said:
I've never touched anything related to APN. just select TMO after the network scan and use. Id assume the APN stuff is auto-populated by htc/sprint settings built in.
Click to expand...
Click to collapse
I tried resetting the APN to default and reconnecting to the TMO network, however, I still can't get any mobile data. I'm hesitant to seek TMO for help as often times, they'll just reply saying that it's a Sprint model, so not everything will work.

So I got the mobile data to work, however, only when I'm out and in certain areas. At home, it still says "disconnected" however, if I'm out in some areas, I'm able to connect to the 1900MHz band. Is there a reason for this happening? Mind that I was only probably a mile away from my house.

Was there a solution to this ? This is my problem also in los Angeles
xlilazndanx said:
So I got the mobile data to work, however, only when I'm out and in certain areas. At home, it still says "disconnected" however, if I'm out in some areas, I'm able to connect to the 1900MHz band. Is there a reason for this happening? Mind that I was only probably a mile away from my house.
Click to expand...
Click to collapse

Related

Can’t change network and roam with Att tilt

Hi,
I have an Att tilt (stock) and at work I loose phone signal.
I had a similar issue with my sprint phone and phone service. When the setting for “roaming or sprint network” was set to “automatic” I would loose signal all the time. Instead for the phone locking into the roaming stronger signal (Alltel) would try to lock into the sprint weak signal all day (going in and out resulting in lost calls). When I had that setting to “roaming only” it would lock into alltell (the stronger signal) with 5 bars.
On the tilt when I go to phone/settings/network the only option is “find network” and that option looks for att and not anything else. Is there a way to force my att tilt to roam only and therefore lock to the alltel network (very strong signal)? Or expose all the available networks and choose which one I want to lock in?
Thanks for all the help, this is a great forum
cannot locate different networks
im having the same problem. phone has bad at&t signal. I cannot locate a diferent network.
Forcing roaming with tilt
I guess the question is…Is there a way to force roaming only in a stock att tilt?
Thanks,
Bump
Anyone?
Thanks for the help
Bump again....I want to know the same thing. I have free roaming, but I can't get it to roam.
PRL file
Bump
Does the phrase “PRL file” provide any help?
Is this an editable file that can solve the issue?
Thanks
jreed012 said:
Bump again....I want to know the same thing. I have free roaming, but I can't get it to roam.
Click to expand...
Click to collapse
I'd like manual n etwork selection as well, but you may be roaming and not know it. AT&T sets up all their phones so it looks like you are on your native network, even when you're not. I had bypassed this and enabled manual network search on all my Motorola phones, I'd like to do the same here with my Tilt.
-Jay
i suggest setting the band in settings/phone to wcdma. Try it.
SH4YD33 said:
i suggest setting the band in settings/phone to wcdma. Try it.
Click to expand...
Click to collapse
I don't have that setting. AT&T removed it. In 3G mode the field test doesn't do much. In GSM mode it seems to work well.
-Jay
SH4YD33 said:
i suggest setting the band in settings/phone to wcdma. Try it.
Click to expand...
Click to collapse
The stock HTC ROM allows this, but it didn't seem to do anything. I know because the ATT HSDPA network is available at my house (barely), and when I lose it it switches to a full signal Edge.
But! If I switch to GSM it seems to lock to the much better Edge signal at my house instead of the HSDPA. That works for me, but will it limit my signal elsewhere?
I had the same problem....the network found was AT&T all the time and no signal, so I place the Sim in a friends Nokia with manual network selection and choose T-MOBILE, place it back in my tilt...problem solved !!
Note: I'm an international user, only use roaming when in USA. But this may help you guys !

More data roaming problems - Verizon EVDO

I'm getting a chance to do some extended testing with data roaming. I found a couple of other data roaming problem threads, but this issue is different than the problems discussed in those.
The HTC One is rooted, unlocked, S-OFF, stock 4.4.2 (4.06.651.4), with PRL 56018 installed from CDMA Workshop. I've installed a couple of the patches floating around for WiFi tether. I also have an HTC EVO 4G LTE with the 56018 PRL installed via QPST.
Right now, I am in an area with extremely weak Sprint signal and decent Verizon signal. The EVO 4G LTE finds Verizon 3G EVDO and will voice/data roam just fine. SignalCheck verifies that the provider is Verizon for 1x and EVDO, with signal between -90 to -100 dB. However, the One will not data roam. SignalCheck indicates that the One finds Verizon for voice (1X), but does not connect for data roaming. If I watch SignalCheck long enough, I can see that the One will find the Verizon EVDO for a few seconds every five minutes or so, but it won't "hold" the EVDO signal. On Sprint, the ONE will find both 3G and 4G.
I've played around with various mobile data settings, but nothing seems to help. In fact, the One will pop up the messages that data roaming is in effect, but there is no data connection. Since the EVO 4G LTE will EVDO roam, it seems that the One should EVDO roam as well.
Any ideas or suggestions on what to look at? On Sprint the 3G is usually ePHRD, not EVDO, perhaps there is some issue with EVDO on the ONE? I thinking about getting Roam Control to see if that would make any difference. I haven't taken the 4.06.651.9 update either.
Thanks!
I had a chance to do some further data roaming testing with the One and Evo 4G LTE side by side.
Roam Control seems to work fine on the One, except that the color of the blue button for selecting the roaming mode is hard to distinquish.
Unfortunately, it seems that the One will not lock on to a Verizon EVDO signal. I found several areas with strong EVDO signal. The EVO connected just fine, but the One wouldn't. The One does fine with Sprint's eHRPD signal, and will lock on to the Verizon 1xRTT for voice.
I don't know how to do further debugging. I guess it could be a radio problem, an issue with the 56018 PRL and the One, or some other issue.
Any suggestions are welcome!
jbhtexas said:
I had a chance to do some further data roaming testing with the One and Evo 4G LTE side by side.
Roam Control seems to work fine on the One, except that the color of the blue button for selecting the roaming mode is hard to distinquish.
Unfortunately, it seems that the One will not lock on to a Verizon EVDO signal. I found several areas with strong EVDO signal. The EVO connected just fine, but the One wouldn't. The One does fine with Sprint's eHRPD signal, and will lock on to the Verizon 1xRTT for voice.
I don't know how to do further debugging. I guess it could be a radio problem, an issue with the 56018 PRL and the One, or some other issue.
Any suggestions are welcome!
Click to expand...
Click to collapse
Providers dont like roaming, the newer the phone is the less likely it will be to roam, the first two M7 radios would not allow any roaming at all on my phone, the latest 2 do allow roaming but I need to force "roam only" with roam control, I am on the latest radio running GPE rom and use roam control to force roaming whenever verizon has a better signal and it works good. I am using PRL 56015 flashed via CDMA workshop.
---------- Post added at 09:10 PM ---------- Previous post was at 09:08 PM ----------
jbhtexas said:
The HTC One is rooted, unlocked, S-OFF, stock 4.4.2 (4.06.651.4), with PRL 56018 installed from CDMA Workshop. I've installed a couple of the patches floating around for WiFi tether. I also have an HTC EVO 4G LTE with the 56018 PRL installed via QPST.
Click to expand...
Click to collapse
Where did you get that PRL?
mcerk02 said:
Where did you get that PRL?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2573604
Unfortunately, my One will not data roam, even with Roam Control. It sees the EVDO for a few seconds, but won't hold it.
Would there be any tweaks that could be made to the radio from CDMA Workshop that might affect the data roaming behavior?
jbhtexas said:
http://forum.xda-developers.com/showthread.php?t=2573604
Unfortunately, my One will not data roam, even with Roam Control. It sees the EVDO for a few seconds, but won't hold it.
Would there be any tweaks that could be made to the radio from CDMA Workshop that might affect the data roaming behavior?
Click to expand...
Click to collapse
I dont think you can tweak a radio, all I could suggest is make sure you are on the latest radio from here
http://forum.xda-developers.com/showthread.php?t=2406330
and try the 56015 PRL from here
http://forum.xda-developers.com/showthread.php?t=1880781
I flashed the PRL with cdma workshop and use roam control when needed and it roams on 3G no problem. let me know if any of that helps.
mcerk02 said:
I dont think you can tweak a radio, all I could suggest is make sure you are on the latest radio from here
http://forum.xda-developers.com/showthread.php?t=2406330
and try the 56015 PRL from here
http://forum.xda-developers.com/showthread.php?t=1880781
I flashed the PRL with cdma workshop and use roam control when needed and it roams on 3G no problem. let me know if any of that helps.
Click to expand...
Click to collapse
I loaded PRL 56015 into the One with CDMA Workshop, but the problem remains...when roaming, the One will see the EVDO briefly but not hold it, according to SignalCheck.
I did a comparison between the various settings in the One and the EVO 4G LTE (where roaming works fine) using CDMA WS. The are significant differences, particularly on the CDMA, CDMA-2, and EVDO pages. For example, on the EVDO page, the EVO has a username ([email protected]) for HDR_User_long, but the One doesn't have one. The EVDO revision is also different. I don't know enough to fool with these settings.
Actually, the One is missing values for many settings that the EVO has. I'm beginning to wonder if somehow the One didn't get provisioned properly.
Thanks!
jbhtexas said:
I loaded PRL 56015 into the One with CDMA Workshop, but the problem remains...when roaming, the One will see the EVDO briefly but not hold it, according to SignalCheck.
I did a comparison between the various settings in the One and the EVO 4G LTE (where roaming works fine) using CDMA WS. The are significant differences, particularly on the CDMA, CDMA-2, and EVDO pages. For example, on the EVDO page, the EVO has a username ([email protected]) for HDR_User_long, but the One doesn't have one. The EVDO revision is also different. I don't know enough to fool with these settings.
Actually, the One is missing values for many settings that the EVO has. I'm beginning to wonder if somehow the One didn't get provisioned properly.
Thanks!
Click to expand...
Click to collapse
If you change any of them settings in CDMA workshop, save them first, if you screw something up you can reload the saved settings, I screwed with CDMA workshop alot in the past and you can do alot with it. Before screwing with them settings, did you try resetting or updating your data profile?..maybe something got messed up in the tweaking and flashing your doing. I flash all kinds of different stuff on my phone, every once in a while I flash a sense rom and update or reset my data profile just in case...
mcerk02 said:
If you change any of them settings in CDMA workshop, save them first, if you screw something up you can reload the saved settings, I screwed with CDMA workshop alot in the past and you can do alot with it. Before screwing with them settings, did you try resetting or updating your data profile?..maybe something got messed up in the tweaking and flashing your doing. I flash all kinds of different stuff on my phone, every once in a while I flash a sense rom and update or reset my data profile just in case...
Click to expand...
Click to collapse
I did "update profile" from Settings->System updates, but nothing changed. What you mean by resetting the data profile?
Thanks!
jbhtexas said:
I did "update profile" from Settings->System updates, but nothing changed. What you mean by resetting the data profile?
Thanks!
Click to expand...
Click to collapse
I am not on a sense rom right now and I forget the codes, try entering ##3282# or *#*#3282#*#* in your dialer, it should bring up a data menu, there should be an option to do a reset, it will basically erase your data profile and reboot, when it reboots it will do an activation and reset everything....or ##786# will completely reset everything, that has saved me once or twice but that also factory rests your phone. these will only work on a sense rom and I reccoment a backup before doing anything, just in case... if that dont work do a google search for epst codes, and find the one that resets your data profile.
mcerk02 said:
I am not on a sense rom right now and I forget the codes, try entering ##3282# or *#*#3282#*#* in your dialer, it should bring up a data menu, there should be an option to do a reset, it will basically erase your data profile and reboot, when it reboots it will do an activation and reset everything....or ##786# will completely reset everything, that has saved me once or twice but that also factory rests your phone. these will only work on a sense rom and I reccoment a backup before doing anything, just in case... if that dont work do a google search for epst codes, and find the one that resets your data profile.
Click to expand...
Click to collapse
I did a profile reset with ##3282#, and the behavior has changed somewhat. The One is now holding the EVDO signal according to SignalCheck. However, if I try to open a web page, a message box pops up indicating that data roaming needs to be enabled. If I tap on "data roaming" in the message box, it takes me to the mobile data settings. I have been over and over those settings, and tried different combinations of things, but I can't seem to come up with the magic setting that will make the phone think that data roaming is enabled. I am forcing roaming with Roam Control.
Is there some "hidden" setting to enable data roaming? There is a "CDMA Roaming" setting that has choices of Home/Automatic, and I have it set to Automatic. I have identical settings to the Evo in the mobile data settings, but I can't make it work on the One.
jbhtexas said:
I did a profile reset with ##3282#, and the behavior has changed somewhat. The One is now holding the EVDO signal according to SignalCheck. However, if I try to open a web page, a message box pops up indicating that data roaming needs to be enabled. If I tap on "data roaming" in the message box, it takes me to the mobile data settings. I have been over and over those settings, and tried different combinations of things, but I can't seem to come up with the magic setting that will make the phone think that data roaming is enabled. I am forcing roaming with Roam Control.
Is there some "hidden" setting to enable data roaming? There is a "CDMA Roaming" setting that has choices of Home/Automatic, and I have it set to Automatic. I have identical settings to the Evo in the mobile data settings, but I can't make it work on the One.
Click to expand...
Click to collapse
What rom are you using?, I think the stock roms from Sprint no longer have the "allow data roaming" option, Sprint tries to avoid us using roaming as much as possible, so if you are on stock rom or something close, you probly don't have this option, try flashing a modified rom that may have this option, or if you are familiar with using the exposed framework, I think there is a module you can use to enable the data roaming. I personally use Gruesomewolf's GPE rom and it has the option built in if you want to try it.
mcerk02 said:
What rom are you using?, I think the stock roms from Sprint no longer have the "allow data roaming" option, Sprint tries to avoid us using roaming as much as possible, so if you are on stock rom or something close, you probly don't have this option, try flashing a modified rom that may have this option, or if you are familiar with using the exposed framework, I think there is a module you can use to enable the data roaming. I personally use Gruesomewolf's GPE rom and it has the option built in if you want to try it.
Click to expand...
Click to collapse
I'm on the stock 4.06.651.4 ROM (rooted and S-OFF). This is my wife's phone, and I'd like to keep it stock and simple, as she's not a techie. However, she also travels where data roaming is required, so I might have to try another ROM.
Interestingly, My EVO 4G LTE doesn't have an "allow data roaming" setting under mobile network settings that I can find, but it roams just fine. In fact, the mobile data settings on the EVO and One are almost identical, except that the One has some additional GMS options. I wonder if there is some setting in a file like build.prop that affects data roaming.
I installed a couple of native hotspot hacks on the One. In looking through the zip files for those hacks to see what they actually did (which was quite minimal), some network-related things were changed in /system/customize/ACC/default.xml relative to the file in the original ROM, and a shell script was added that executes several iptables commands. I may try to manually undo those hacks to see if it has any effect. At this point, we need the data roaming more than the hotspot.
jbhtexas said:
I'm on the stock 4.06.651.4 ROM (rooted and S-OFF). This is my wife's phone, and I'd like to keep it stock and simple, as she's not a techie. However, she also travels where data roaming is required, so I might have to try another ROM.
Interestingly, My EVO 4G LTE doesn't have an "allow data roaming" setting under mobile network settings that I can find, but it roams just fine. In fact, the mobile data settings on the EVO and One are almost identical, except that the One has some additional GMS options. I wonder if there is some setting in a file like build.prop that affects data roaming.
I installed a couple of native hotspot hacks on the One. In looking through the zip files for those hacks to see what they actually did (which was quite minimal), some network-related things were changed in /system/customize/ACC/default.xml relative to the file in the original ROM, and a shell script was added that executes several iptables commands. I may try to manually undo those hacks to see if it has any effect. At this point, we need the data roaming more than the hotspot.
Click to expand...
Click to collapse
Alot of your issues can be solved with a custom rom, you wouldnt need to install the hotspot hacks either, most have native hotspot built in.
mcerk02 said:
Alot of your issues can be solved with a custom rom, you wouldnt need to install the hotspot hacks either, most have native hotspot built in.
Click to expand...
Click to collapse
Getting a chance to work on this issue again...it seems that the EV-DO problem with my HTC One is not limited to roaming, but also occurs on the Sprint network.
Again, doing side-by-side comparison between the HTC One and my EVO 4G LTE on Sprint network:
1) Set network mode to LTE/CDMA. According to SignalCheck, both phones will find Sprint LTE and display the 4G indicator in the status bar, and both will occasionally drop back to Sprint eHRPD for periods of 5-10 minutes (displaying the 3G icon in the status bar). Network is available to apps in both the LTE and eHRPD cases. No problems here.
2) Now...change network mode to CDMA Only. According to SignalCheck, the EVO will find Sprint EV-DO, the status indicator will change to 3G, and network is available to apps. However, on the One, SignalCheck indicates that EV-DO is found (but doesn't indicate which carrier), there is no 3G (or 4G) icon in the status bar, and apps report that there is no network. The EV-DO signal is strong for both phones.
So, it seems that on the One, LTE and eHRPD are working, but there is some kind of problem with legacy EV-DO, where the phone can find a signal, but can't complete the process of registering on the network, whether Sprint or roaming.
Do eHRPD and EV-DO use the same radio? Trying to rule out a hardware issue. I am thinking of flashing a different radio firmware. Perhaps something got corrupted when I did the OTA update.
Not that Sprint wouldn't do this, but it would seem odd to put something in the stock ROM that would prevent EV-DO, even on Sprint's network. Is there somebody out there on the stock ROM who could confirm that they can get network in CDMA only mode?
Thanks!
So, I finally got this problem solved! I had to do a ##786# "hard reset". After the reset, EV-DO works fine.
The reset process was interesting. I did backups, expecting the phone to be wiped. I entered ##786# and the phone said it was preparing, and then rebooted. But it rebooted into recovery (I have TWRP). Not being exactly sure what to do, I rebooted into the system. The phone booted up, and the provisioning process started and completed. It then fetched the PRL. But nothing was wiped out. Apps, data, and sdcard were all intact. Oh, well, no complaints, and everything seems to be working fine. I used CDMA workshop to put PRL 56018 back, and roaming seems to be working.
jbhtexas said:
So, I finally got this problem solved! I had to do a ##786# "hard reset". After the reset, EV-DO works fine.
The reset process was interesting. I did backups, expecting the phone to be wiped. I entered ##786# and the phone said it was preparing, and then rebooted. But it rebooted into recovery (I have TWRP). Not being exactly sure what to do, I rebooted into the system. The phone booted up, and the provisioning process started and completed. It then fetched the PRL. But nothing was wiped out. Apps, data, and sdcard were all intact. Oh, well, no complaints, and everything seems to be working fine. I used CDMA workshop to put PRL 56018 back, and roaming seems to be working.
Click to expand...
Click to collapse
I know you got your issue fixed and its been a while but just a heads up in case you run into problems again, I got a replacement phone from sprint and had the exact same issues youe were having, It is a problem with the data profile not being configured correctly, in my case, the new phone did not have my user name correct, worked fine on sprint network for some reason, but I couldnt get 3g in roaming areas, using epst I put my correct user name in and everything worked perfectly...dont know what rom your running now either but NUISENSE is awesome with this phone and it has "roam only" opttion built in, no need for roam control app....
Thanks for the tip!
I'm using the stock ROM. Since my last post, I have been able to test romaing, as we've traveled off the Sprint network, and roaming 3G worked fine. The only issue was that in a one spot we were roaming on a regional carrier, and the phone had locked on a quite distant tower according to SignalCheck, instead of Verizion which had closer towers. This resulted in some loss of 3G just as we were trying to get radar data for a storm we were traveling through (bad timing). But that is most likely a PRL issue. In looking though some PRL analyis an earlier version of 56xxx on another site, Sprint apparently doesn't have roaming agreement in this particular area with Verizon. I wish I new more about PRL editing so I could fix that...

No LTE?

I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
radios
Gorjira said:
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
Click to expand...
Click to collapse
Are you sure there is no LTE. I believe come of the notification icons are finicky. In other words, on mine someone it will show extremly low service bars but does not affect my phone? or data in any noticable way. Also are you in a bad service area?
What does the top right say? Have you received lte on previous devices being in the same location where you are now?
Sent from my Nexus 6 using Tapatalk
Gorjira said:
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
Click to expand...
Click to collapse
Radio for 5.0.1 ends with .04R. Do you ever show LTE in settings, see my screenshot. I've got Verizon obviously but with TMo you should get LTE too. If you have another phone stick the sim card in it and see if you get LTE in the other phone. If not could be the sim. Could be bad signal area too. FWIW TMo LTE is band 4 and soon to come band 12.
Wow. Thanks all for responses. @vvveith I am in an excellent service area LTE for miles! @zephiK Yes I used data over LTE on my Nexus 5 just fine. @jawmail Yes my radio ends with .04R. Sadly I do not have another phone nor SIM card adaptor to try your method with. Would the newer radio make my data signal fluctuate b/w 3G, H, and LTE? I understand that this is a different phone but I swapped radios on the Nexus4/5 all the time and it never hurt anything.
Gorjira said:
Wow. Thanks all for responses. @vvveith I am in an excellent service area LTE for miles! @zephiK Yes I used data over LTE on my Nexus 5 just fine. @jawmail Yes my radio ends with .04R. Sadly I do not have another phone nor SIM card adaptor to try your method with. Would the newer radio make my data signal fluctuate b/w 3G, H, and LTE? I understand that this is a different phone but I swapped radios on the Nexus4/5 all the time and it never hurt anything.
Click to expand...
Click to collapse
1) Did you get LTE on the 5.0 Radio?
2) Try setting it to LTE/GSM auto (PRL) instead
3) When you say APN is correct. Which one are you using / looking for? Ensure it is T-Mobile 4G LTE IPv6 (if its already on IPv6 try IPv4)
If worst comes to worst, go to the T-Mobile store and get a free SIM card replacement, if they don't want to give you a free SIM. Give them a call, it'll take a couple days to arrive but T-Mo employees are quite nice about giving SIM cards. Especially since you paid for a N6 which is expensive.
zephiK said:
1) Did you get LTE on the 5.0 Radio?
2) Try setting it to LTE/GSM auto (PRL) instead
3) When you say APN is correct. Which one are you using / looking for? Ensure it is T-Mobile 4G LTE IPv6 (if its already on IPv6 try IPv4)
If worst comes to worst, go to the T-Mobile store and get a free SIM card replacement, if they don't want to give you a free SIM. Give them a call, it'll take a couple days to arrive but T-Mo employees are quite nice about giving SIM cards. Especially since you paid for a N6 which is expensive.
Click to expand...
Click to collapse
1.)Yes i did and it was much more reliable.
2.)Overnight I switched b/w those two settings and kept getting the same result.
3.)I switched the APN to IPV4/6 and that seemed(?) to have solved it.
This has been going on for a couple days so I might see if I can get a new SIM.
Gorjira said:
1.)Yes i did and it was much more reliable.
2.)Overnight I switched b/w those two settings and kept getting the same result.
3.)I switched the APN to IPV4/6 and that seemed(?) to have solved it.
This has been going on for a couple days so I might see if I can get a new SIM.
Click to expand...
Click to collapse
I cannot find where set the APN don't see under More, Cellular. I can VZW where can I find the APN on N6?
parcou said:
I cannot find where set the APN don't see under More, Cellular. I can VZW where can I find the APN on N6?
Click to expand...
Click to collapse
You had it right, its under more > cellular > access point names (APN), then select your carrier.
hanano17 said:
You had it right, its under more > cellular > access point names (APN), then select your carrier.
Click to expand...
Click to collapse
For the rom I am on I don't see under cellular the option for APN. Do I have to be back to factory to see it.
Sent from mobile...excuse typos!
parcou said:
For the rom I am on I don't see under cellular the option for APN. Do I have to be back to factory to see it.
Sent from mobile...excuse typos!
Click to expand...
Click to collapse
With custom Roms its hard to say. Safest answer would be yes go to factory
Sent from my Nexus 6 using XDA Free mobile app

[Q] Nexus 6 4G Issues

I am having issues with the 4G on my Nexus 6.
I live in the UK and I am about 150 Yards from my nearest Tower. I am well within a 4G coverage area but I get no 4G connection.
I am using the Carrier Giffgaff a subsection on the O2 network.
I have a 4G sim with a 4G package so I know I should be recieving 4G. I am waiting for my carrier to get back to me on my issues.
I was just wondering if anyone could suggest anything that may help.
I have rebooted my phone multiple times.
I have cycled Data on / off multiple times
I have cycled through Airplane mode.
I've switched the network to 3G only and back again.
In phone dialer do this: *#*#4636#*#*
Then choose what you want to connect with.
what is 4G? what kind of signal are you talking about? both hspa+ and lte are considered "4G". 4G is just a term that data providers use, its not a real signal.
simms22 said:
what is 4G? what kind of signal are you talking about? both hspa+ and lte are considered "4G". 4G is just a term that data providers use, its not a real signal.
Click to expand...
Click to collapse
In the UK 4G is considered LTE but I am recieving neither HSPA+ or LTE
ColdEmbrace said:
In the UK 4G is considered LTE but I am recieving neither HSPA+ or LTE
Click to expand...
Click to collapse
if you dial *#*#4636#*#*, then press phone info, you can set your radio as lte only. after setting lte only(you wont get phone calls on lte only btw. it needs to be set to lte/gsm or lte/cdma/gsm to get calls as well). if you get no signal on lte only, then you either dont have lte in your area, or you need to talk to your provider.
simms22 said:
if you dial *#*#4636#*#*, then press phone info, you can set your radio as lte only. after setting lte only(you wont get phone calls on lte only btw. it needs to be set to lte/gsm or lte/cdma/gsm to get calls as well). if you get no signal on lte only, then you either dont have lte in your area, or you need to talk to your provider.
Click to expand...
Click to collapse
Thanks for the help, no such luck LTE only gives me no service at all. I'm definitely in a 4G area. Will have to wait for my providers response.
ColdEmbrace said:
Thanks for the help, no such luck LTE only gives me no service at all. I'm definitely in a 4G area. Will have to wait for my providers response.
Click to expand...
Click to collapse
do you have another device, with the same provider, and with lte, thats getting lte in your area?
simms22 said:
do you have another device, with the same provider, and with lte, thats getting lte in your area?
Click to expand...
Click to collapse
No such luck im afraid. But according to my provider pages there's a small percentage of customers 1 in 1000 with the inability to connect to 4g even when fully set up and standing directly next to the mast. Seems to be an ongoing issue for the last month. Maybe I fall in that category just need to wait till they respond.
ColdEmbrace said:
No such luck im afraid. But according to my provider pages there's a small percentage of customers 1 in 1000 with the inability to connect to 4g even when fully set up and standing directly next to the mast. Seems to be an ongoing issue for the last month. Maybe I fall in that category just need to wait till they respond.
Click to expand...
Click to collapse
Are you with o2 by any chance? I'm having the exact same problem. I'm in the UK as well and haven't been able to get LTE/4G at all since I put the sim in my Nexus 6. Could get LTE almost everywhere with my Note 4.
Ask your provider to give you a replacement sim or at least go and try one in a store that is in a 4G area. This will if nothing else rule that out.
Sent from my Nexus 6 using XDA Free mobile app

Lte issue on usa version

Hi guys!
Im having this issue. *#*#4636#*#* when i dial this code it let me access to select what type of network i want. So i want to force to use LTE Only, but the signal get lost, not signal anymore. But when i change it to lte/gsm its works again. I know i have lte in the area but i cant get it in that way. Can anyone ccan try that and reports back if let u chanche the network? Thanks.
Sent from my Nexus 6 using XDA Free mobile app
Bestplayer55 said:
Hi guys!
Im having this issue. *#*#4636#*#* when i dial this code it let me access to select what type of network i want. So i want to force to use LTE Only, but the signal get lost, not signal anymore. But when i change it to lte/gsm its works again. I know i have lte in the area but i cant get it in that way. Can anyone ccan try that and reports back if let u chanche the network? Thanks.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
i change my networks all the time, without issue. if i put lte only, i get lte only. but cant make phone calls on it, so i use lte/gsm. if you dont have an lte signal, it will not connect to lte only.
simms22 said:
i change my networks all the time, without issue. if i put lte only, i get lte only. but cant make phone calls on it, so i use lte/gsm. if you dont have an lte signal, it will not connect to lte only.
Click to expand...
Click to collapse
Thanks.. But u get data working on lte only???
Sent from my Nexus 6 using XDA Free mobile app
Bestplayer55 said:
Thanks.. But u get data working on lte only???
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
yup, no issues. tmobile here.
simms22 said:
yup, no issues. tmobile here.
Click to expand...
Click to collapse
Im on claro puerto rico. Ure version is 5.0.1?
Sent from my Nexus 6 using XDA Free mobile app
Bestplayer55 said:
Im on claro puerto rico. Ure version is 5.0.1?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
no, im on 5.0.2, but that wont make any difference.
I have an issue where my Nexus 6 will boot with LTE, but once it looses from getting/making a call it cannot regain it.
TopHATTwaffle said:
I have an issue where my Nexus 6 will boot with LTE, but once it looses from getting/making a call it cannot regain it.
Click to expand...
Click to collapse
Which company ?
Sent from my Nexus 6 using XDA Free mobile app
Bestplayer55 said:
Which company ?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
T-Mobile. Let the device sit overnight and it got LTE back. So it seems either the LTE radio in this device is terrible compared to my Note 3, or it just won't attempt to get back onto LTE all that often. Or my Devices LTE radio is messed up.
TopHATTwaffle said:
T-Mobile. Let the device sit overnight and it got LTE back. So it seems either the LTE radio in this device is terrible compared to my Note 3, or it just won't attempt to get back onto LTE all that often. Or my Devices LTE radio is messed up.
Click to expand...
Click to collapse
Telus Canada. XT1103.
Mine would stay on H+ after a call for a long time. I sometimes "force" it to connect to LTE by toggling cellular data and off in settings. Or a reboot.
Have tried the *#*#4636#*#* menu to change to "LTE only", but won't even connect to LTE in this case.
This feels like a software issue. Clearly it's not a network or hardware issue, since it can connect to LTE.
aa_chow said:
Telus Canada. XT1103.
Mine would stay on H+ after a call for a long time. I sometimes "force" it to connect to LTE by toggling cellular data and off in settings. Or a reboot.
Have tried the *#*#4636#*#* menu to change to "LTE only", but won't even connect to LTE in this case.
This feels like a software issue. Clearly it's not a network or hardware issue, since it can connect to LTE.
Click to expand...
Click to collapse
if its not connecting to lte when you set it to lte only, then you either dont have lte around when you set it or its an extremely weak signal.
aa_chow said:
Telus Canada. XT1103.
Mine would stay on H+ after a call for a long time. I sometimes "force" it to connect to LTE by toggling cellular data and off in settings. Or a reboot.
Have tried the *#*#4636#*#* menu to change to "LTE only", but won't even connect to LTE in this case.
This feels like a software issue. Clearly it's not a network or hardware issue, since it can connect to LTE.
Click to expand...
Click to collapse
Unfortunately, it depends a lot on where you are. The office building that I am in is very bad for LTE, signal at my desk is -100dbm, if I go outside it switches up to around -60 to -70dbm. If I choose 3G as the preferred network, sitting in exactly the same location the signal goes to -75dbm 19 au. If I am at my apartment, the LTE signal is much stronger there. This of course effects the battery life also. I am not sure if there is a way to default which LTE band is used since I think Telus only uses band 4 for LTE but I am not familiar with how the phone determines which band to use or if it keeps scanning all of them.
simms22 said:
if its not connecting to lte when you set it to lte only, then you either dont have lte around when you set it or its an extremely weak signal.
Click to expand...
Click to collapse
No, where I was testing it, LTE was strong. I also had a Nexus 5 right beside it, and it had no problem acquiring a full signal.
With the Nexus 6, after a reboot or the data toggle, it acquired LTE, again almost full signal.
So I decided to just leave it alone and use it as normal without worrying about LTE or H+. I did not toggle data or reboot, just leave it as is. I just observe. After a few days, it seems better in that it will be connect to LTE a short while after a call, and behaves like how I expected it to like on the Nexus 5.
Of course, immediately after a call, it will stay on H+. If I really wanted LTE right then, I just toggle the data on/off from settings (not by setting to "LTE only" in *#*#4636#*#* menu).
aa_chow said:
So I decided to just leave it alone and use it as normal without worrying about LTE or H+. I did not toggle data or reboot, just leave it as is. I just observe. After a few days, it seems better in that it will be connect to LTE a short while after a call, and behaves like how I expected it to like on the Nexus 5.
Of course, immediately after a call, it will stay on H+. If I really wanted LTE right then, I just toggle the data on/off from settings (not by setting to "LTE only" in *#*#4636#*#* menu).
Click to expand...
Click to collapse
Ugghh lte data is hardly showing now went into dialer typed in code...it wont let lte only stick when i reboot is goes back to lte/gsm (auto)? Im on tmobile
Btw whats usa band? Thanks

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