No LTE? - Nexus 6 Q&A, Help & Troubleshooting

I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?

radios
Gorjira said:
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
Click to expand...
Click to collapse
Are you sure there is no LTE. I believe come of the notification icons are finicky. In other words, on mine someone it will show extremly low service bars but does not affect my phone? or data in any noticable way. Also are you in a bad service area?

What does the top right say? Have you received lte on previous devices being in the same location where you are now?
Sent from my Nexus 6 using Tapatalk

Gorjira said:
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
Click to expand...
Click to collapse
Radio for 5.0.1 ends with .04R. Do you ever show LTE in settings, see my screenshot. I've got Verizon obviously but with TMo you should get LTE too. If you have another phone stick the sim card in it and see if you get LTE in the other phone. If not could be the sim. Could be bad signal area too. FWIW TMo LTE is band 4 and soon to come band 12.

Wow. Thanks all for responses. @vvveith I am in an excellent service area LTE for miles! @zephiK Yes I used data over LTE on my Nexus 5 just fine. @jawmail Yes my radio ends with .04R. Sadly I do not have another phone nor SIM card adaptor to try your method with. Would the newer radio make my data signal fluctuate b/w 3G, H, and LTE? I understand that this is a different phone but I swapped radios on the Nexus4/5 all the time and it never hurt anything.

Gorjira said:
Wow. Thanks all for responses. @vvveith I am in an excellent service area LTE for miles! @zephiK Yes I used data over LTE on my Nexus 5 just fine. @jawmail Yes my radio ends with .04R. Sadly I do not have another phone nor SIM card adaptor to try your method with. Would the newer radio make my data signal fluctuate b/w 3G, H, and LTE? I understand that this is a different phone but I swapped radios on the Nexus4/5 all the time and it never hurt anything.
Click to expand...
Click to collapse
1) Did you get LTE on the 5.0 Radio?
2) Try setting it to LTE/GSM auto (PRL) instead
3) When you say APN is correct. Which one are you using / looking for? Ensure it is T-Mobile 4G LTE IPv6 (if its already on IPv6 try IPv4)
If worst comes to worst, go to the T-Mobile store and get a free SIM card replacement, if they don't want to give you a free SIM. Give them a call, it'll take a couple days to arrive but T-Mo employees are quite nice about giving SIM cards. Especially since you paid for a N6 which is expensive.

zephiK said:
1) Did you get LTE on the 5.0 Radio?
2) Try setting it to LTE/GSM auto (PRL) instead
3) When you say APN is correct. Which one are you using / looking for? Ensure it is T-Mobile 4G LTE IPv6 (if its already on IPv6 try IPv4)
If worst comes to worst, go to the T-Mobile store and get a free SIM card replacement, if they don't want to give you a free SIM. Give them a call, it'll take a couple days to arrive but T-Mo employees are quite nice about giving SIM cards. Especially since you paid for a N6 which is expensive.
Click to expand...
Click to collapse
1.)Yes i did and it was much more reliable.
2.)Overnight I switched b/w those two settings and kept getting the same result.
3.)I switched the APN to IPV4/6 and that seemed(?) to have solved it.
This has been going on for a couple days so I might see if I can get a new SIM.

Gorjira said:
1.)Yes i did and it was much more reliable.
2.)Overnight I switched b/w those two settings and kept getting the same result.
3.)I switched the APN to IPV4/6 and that seemed(?) to have solved it.
This has been going on for a couple days so I might see if I can get a new SIM.
Click to expand...
Click to collapse
I cannot find where set the APN don't see under More, Cellular. I can VZW where can I find the APN on N6?

parcou said:
I cannot find where set the APN don't see under More, Cellular. I can VZW where can I find the APN on N6?
Click to expand...
Click to collapse
You had it right, its under more > cellular > access point names (APN), then select your carrier.

hanano17 said:
You had it right, its under more > cellular > access point names (APN), then select your carrier.
Click to expand...
Click to collapse
For the rom I am on I don't see under cellular the option for APN. Do I have to be back to factory to see it.
Sent from mobile...excuse typos!

parcou said:
For the rom I am on I don't see under cellular the option for APN. Do I have to be back to factory to see it.
Sent from mobile...excuse typos!
Click to expand...
Click to collapse
With custom Roms its hard to say. Safest answer would be yes go to factory
Sent from my Nexus 6 using XDA Free mobile app

Related

[Q] no 4g or lte on stock or custom rom

So I've had this phone for almost a week now and I used to he able to get 4g LTE. But ever since I rooted it, I no longer get more than 3g. I now have bananacakes Holiraider 1.6 but I still don't get any higher than 3g. So my question is how do I get 4g and 4g lte. Oh and if anyone is using that custom Rom, is it possible to get faster than 1512? In his thread it shows you can clock it to 1566. Thanks a bunch I'm kinda new to this!
try dialing *#*#4636#*#* and see what your modem is set to, it should be GSM/WCDMA/LTE auto
you also may have an APN issue, verifiy that your APN is correct, perhaps contact your carrier for the correct APN settings for you phone and plan.
Well I'm now running a custom ROM. The apn is the same as other users and it does say the above. And yes I am in a 4G LTE area
Sent from my HTC Raider X710e using XDA App
Try doing the above and change to LTE only.
Then once you have 4G change it back. It should stay on 4G. I had to do this to get 4G on official rom.
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
the phone should be locked into the GSM/WCDMA/LTE setting. If you try to change it from that setting it just returns back. The phone will get instructions from the carrier's base station to tell it whether to be on LTE or just 4G/3G. Using *#*#4636#*#* under phone information, what is listed as the Network type?
bangorang said:
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
Click to expand...
Click to collapse
It is locked in GSM/WCDM/LTE auto.
above that option it should tell you the network type. it is about half way between the "run ping test" button and the "Set Preferred Network type" option. Need to know what it says there.
Oh ok I see what you mean, it says HSDPA
make sure that you are in a active LTE area. toggle the radio off and on. the network type should change to LTE if it is available. remember that if you make a phone call your phone will drop back to just 4g/3g and it might take a second for it to switch back to LTE.
I live in Los Angeles so I'm like in the center of the LTE center in Southern California. But for some reason my phone won't get anything higher than 3G, and my actual cellphone reception toggles on and off randomly too.
It worked before. For the first 3 days atleast. And now all of the sudden it wouldn't work, so I rooted it and installed a custom ROM
Try one of WildChilds custom ROMS. LTE works on both and they're tailored to US users.
Sent from my HTC PH39100 using xda premium
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
rft3ch said:
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
Click to expand...
Click to collapse
That's what I'm thinking... What would I do about this?
i would verify your sim with another 4gLTE phone and vice versa.
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
bangorang said:
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
Click to expand...
Click to collapse
rft3ch said:
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
Click to expand...
Click to collapse
I have done it many times . Yeah I'm actually going to head over to the at&t store in a few minutes, I'll keep you posted. Thank you so much for your help! rft3ch!
I will be replacing my phone. I replaced the sim card and that wasn't the problem . The rep said that someone else came in with the same problem as well.

[Q] Unlocked but no mobile data

So I've recently purchased an unlocked Sprint HTC One. I am able to use my current tmobile sim and am able to send/receive calls and texts. The only problem however, is that when I try to turn on the mobile data, it won't connect and just says "disconnected." Can anyone shed some light as how I can approach and resolve this problem?
Does the phone's GSM radio use the same frequencies for data that T-Mobile uses?
Sent from my HTCONE using Tapatalk 4 Beta
coal686 said:
Does the phone's GSM radio use the same frequencies for data that T-Mobile uses?
Sent from my HTCONE using Tapatalk 4 Beta
Click to expand...
Click to collapse
I know that the Sprint HTC ONE doesn't have the 1700 Mhz band, only the 1900Mhz. I've read that even if I'm not in an area that is refarmed to the 1900Mhz band, I'll still be getting edge. I live in the Los Angeles area so I'm more than likely to be in an refarmed area.
Connect to wifi and update PRL and profile.
If nothing, try forcing hands-free activation. In the dialer: ##72786#
The Thanks button is just to avoid "THANKS" posts in threads. Nothing more. Don't defeat the purpose of why it was introduced.
xlilazndanx said:
So I've recently purchased an unlocked Sprint HTC One. I am able to use my current tmobile sim and am able to send/receive calls and texts. The only problem however, is that when I try to turn on the mobile data, it won't connect and just says "disconnected." Can anyone shed some light as how I can approach and resolve this problem?
Click to expand...
Click to collapse
You probably need to setup T-Mobile's APN to get the data to work. Not sure how to do that on the One though.
BTW, expect GPRS/EDGE data to be quite slow, even if you do get it working.
I haven't had to do anything special with APNs for Tmo data. I get Edge in the non-1900mhz areas and HSPA+ in the 1900mhz areas.
In the Mobile Settings page... I have all roaming guard options unchecked. GSM data checked. Set to GSM/UMTS only. Search for networks.. click on Tmo... and away I go..
autoprime said:
I haven't had to do anything special with APNs for Tmo data. I get Edge in the non-1900mhz areas and HSPA+ in the 1900mhz areas.
In the Mobile Settings page... I have all roaming guard options unchecked. GSM data checked. Set to GSM/UMTS only. Search for networks.. click on Tmo... and away I go..
Click to expand...
Click to collapse
I've tried unchecking all roaming gaurd options and I still get the "disconnected" message. Do you mind sharing what your APN settings are?
xlilazndanx said:
I've tried unchecking all roaming gaurd options and I still get the "disconnected" message. Do you mind sharing what your APN settings are?
Click to expand...
Click to collapse
I've never touched anything related to APN. just select TMO after the network scan and use. Id assume the APN stuff is auto-populated by htc/sprint settings built in.
autoprime said:
I've never touched anything related to APN. just select TMO after the network scan and use. Id assume the APN stuff is auto-populated by htc/sprint settings built in.
Click to expand...
Click to collapse
I tried resetting the APN to default and reconnecting to the TMO network, however, I still can't get any mobile data. I'm hesitant to seek TMO for help as often times, they'll just reply saying that it's a Sprint model, so not everything will work.
So I got the mobile data to work, however, only when I'm out and in certain areas. At home, it still says "disconnected" however, if I'm out in some areas, I'm able to connect to the 1900MHz band. Is there a reason for this happening? Mind that I was only probably a mile away from my house.
Was there a solution to this ? This is my problem also in los Angeles
xlilazndanx said:
So I got the mobile data to work, however, only when I'm out and in certain areas. At home, it still says "disconnected" however, if I'm out in some areas, I'm able to connect to the 1900MHz band. Is there a reason for this happening? Mind that I was only probably a mile away from my house.
Click to expand...
Click to collapse

Unlocked HTC One Having AT&T LTE Issues

Hey everyone I just bought an unlocked HTC One and switched the SIM card from my iPhone 5 into the new phone. I unlocked the bootloader, rooted it, and installed ARHD Sense version and I am having problems with the phone getting LTE. No matter where I am, I am unable to acquire LTE on the phone. Even in places where I know for sure that it has LTE (due to getting it previously on my iPhone) I'm stuck on HSPA+. Anyone have any ideas what the problem might be? Faulty device maybe? Would rather not have to send the phone back. I have tried also changing the APN, which changed nothing.
brandenk0 said:
Hey everyone I just bought an unlocked HTC One and switched the SIM card from my iPhone 5 into the new phone. I unlocked the bootloader, rooted it, and installed ARHD Sense version and I am having problems with the phone getting LTE. No matter where I am, I am unable to acquire LTE on the phone. Even in places where I know for sure that it has LTE (due to getting it previously on my iPhone) I'm stuck on HSPA+. Anyone have any ideas what the problem might be? Faulty device maybe? Would rather not have to send the phone back. I have tried also changing the APN, which changed nothing.
Click to expand...
Click to collapse
Do you have LTE turned on? You should be on LTE/GSM/WDCMA under Network Mode in settings. Wording may very depending on your ROM.
Yeah I have Lte enabled, which is why I'm confused as to why lte is not working.
Sent from my HTC One using Tapatalk 4
My best guess... Consider calling AT&T and switching off the iPhone data plan to a "smartphone" data plan. I don't know the differences between the 2 but it could be effecting your ability to connect to lte from the one.
viperlox said:
My best guess... Consider calling AT&T and switching off the iPhone data plan to a "smartphone" data plan. I don't know the differences between the 2 but it could be effecting your ability to connect to lte from the one.
Click to expand...
Click to collapse
Hmm I've been considering it just I have seen other people just pop their iPhone 5 SIM into an unlocked/developer edition HTC One and have full LTE connectivity, and not to mention the fact that dealing with AT&T is a pain.
brandenk0 said:
Hmm I've been considering it just I have seen other people just pop their iPhone 5 SIM into an unlocked/dev edition the fact that dealing with AT&T is a pain.
Click to expand...
Click to collapse
I know what ya mean... You could also try flashing at&ts latest radio... It probably only really effects AT&T based roms but it's supposed to open up some new lte bands. I used the link from post 95. http://forum.xda-developers.com/showthread.php?t=2325564&page=10 just make sure you grab the right one installing the one for cm 10 on a sense Rom will mess up your signal strength because it replaces some ril files while flashing the radio. It's a shot in the dark but wont hurt to try.
viperlox said:
My best guess... Consider calling AT&T and switching off the iPhone data plan to a "smartphone" data plan. I don't know the differences between the 2 but it could be effecting your ability to connect to lte from the one.
Click to expand...
Click to collapse
That actually used to be a really common problem, but they seem to use the same data plans for all smartphones now. Still, might be worth a try.
brandenk0 said:
Hey everyone I just bought an unlocked HTC One and switched the SIM card from my iPhone 5 into the new phone. I unlocked the bootloader, rooted it, and installed ARHD Sense version and I am having problems with the phone getting LTE. No matter where I am, I am unable to acquire LTE on the phone. Even in places where I know for sure that it has LTE (due to getting it previously on my iPhone) I'm stuck on HSPA+. Anyone have any ideas what the problem might be? Faulty device maybe? Would rather not have to send the phone back. I have tried also changing the APN, which changed nothing.
Click to expand...
Click to collapse
dial *#*#4636#*#*
click phone info
scroll down
click above "Radio Button"
choose "LTE Only"
reboot device
if didnt work choose "LTE CDMA"
if didnt work
flash another Radio (newer or older)
if didnt work take to to AT&T
Muhammad.Muayad said:
dial *#*#4636#*#*
click phone info
scroll down
click above "Radio Button"
choose "LTE Only"
reboot device
if didnt work choose "LTE CDMA"
if didnt work
flash another Radio (newer or older)
if didnt work take to to AT&T
Click to expand...
Click to collapse
Thanks will try that out soon. Also, to the person above, tried flashing an AT&T radio, which didn't help anything, but was worth the shot. Thanks for the help guys.
EDIT: So tried out switching it to LTE Only and it wouldn't let the setting stick. It would automatically change the preferred network type back to what it was whenever selecting LTE Only. Also, the LTE, CDMA option did not change anything. Again thanks for the help, I'm just going to send it back and hope for the best with a new device.

[Q] Can Lumia 928 be used overseas ?

Hello all- I have not found a definitive answer so will post my question here as well. I have a chance to get a Lumia 928 (Verizon) but would like to know if I can use it in New Zealand with my Vodafone SIM. I am not sure if there will be limitations such as maps, etc.. not working.
Cheers for any help, LL13- :victory:
LTE will not work in any country besides the US. Aside from that the 928 shouldn't have any issues with taking a different SIM, as all 928s are SIM unlocked when they shipped from the factory. Before you leave though, I highly recommend you download access point via sysapp pusher in the marketplace/store. Sysapp will check for any and all OEM apps that need updating.
thals1992 said:
LTE will not work in any country besides the US. Aside from that the 928 shouldn't have any issues with taking a different SIM, as all 928s are SIM unlocked when they shipped from the factory. Before you leave though, I highly recommend you download access point via sysapp pusher in the marketplace/store. Sysapp will check for any and all OEM apps that need updating.
Click to expand...
Click to collapse
Thank you for your help thals.... !
OK that good to know. Will take of that then !!!!
Cheers, LL13- :good: :good:
lamplighter13 said:
Thank you for your help thals.... !
OK that good to know. Will take of that then !!!!
Cheers, LL13- :good: :good:
Click to expand...
Click to collapse
The one warning I would give you with the 928 is that the APN settings are a little messed up, and you may need to play around with it a bit to get them to work. My experience (using the 928 on AT&T and T-Mobile in the US) is that you need to manually set the APN settings, even when Nokia Access Point says that the SIM settings are activated. You can usually get data fine, but MMS's don't work properly if you don't manually set the APN
If possible, avoid doing it with Nokia Access Point, because if you do you will lose the ability to use LTE when you get back on Verizon until you do a hard reset (you can't recover the appropriate Verizon LTE APN settings - it will only connect to CDMA 3g). Now that GDR2 is out, you can seemingly manually set the APN's in the Cellular menu of settings, so try using that first and if it fails, copy the correct APN settings into a new Access Point APN, then manually activate it. This has fixed my issue every time, but again, necessitated a hard reset / wipe of the phone to use on Verizon's LTE network.
Cheers for that information AR...
I can enter those settings manually, I've got them memorised :silly:
Cheers again, LL13- :good:
Wow very confusing topic, I mean the process of finding out whether data/mms will work outside of Verizon US, it seems it can not. Too bad as it's a beauty of a phone.
Cheers, LL13-
lamplighter13 said:
Wow very confusing topic, I mean the process of finding out whether data/mms will work outside of Verizon US, it seems it can not. Too bad as it's a beauty of a phone.
Cheers, LL13-
Click to expand...
Click to collapse
Its not that quite confusing.
LTE is only good for the country it was released in. The international LTE bandplan is different for every country, none of them match up. For using a CDMA carrier, switching to them will require a SIM (there isn't any way to flash the settings onto the phone yet for those providers who don't yet have LTE without it being official from Nokia) so its kinda a dead end.
If your going to a GSM provider, just insert your SIM and manually add the settings for data and mms. You can use Access Point if you don't intend on using Verizon's LTE.
Sent from my RM-860 (Lumia 928) using the OFFICIAL Tapatalk app.
thals1992 said:
Its not that quite confusing.
LTE is only good for the country it was released in. The international LTE bandplan is different for every country, none of them match up. For using a CDMA carrier, switching to them will require a SIM (there isn't any way to flash the settings onto the phone yet for those providers who don't yet have LTE without it being official from Nokia) so its kinda a dead end.
If your going to a GSM provider, just insert your SIM and manually add the settings for data and mms. You can use Access Point if you don't intend on using Verizon's LTE.
Sent from my RM-860 (Lumia 928) using the OFFICIAL Tapatalk app.
Click to expand...
Click to collapse
That makes me a bit more comfortable, cheers for that information thals1992 !!
It seems that the main issue would be with the LTE which would not be a problem since I am not even sure what it is !! I believe it may have to do with 4G or fast download speeds but there is no 4G in my town anyway.
I saw one post on another forum saying that some 928's had no way to add/edit APN settings, etc...
Each post and person seems to have a different experience, but if I can simply get a 3G data connection and normal use I would be happy.
I may just go for it then.
Cheers again, LL13-
lamplighter13 said:
Wow very confusing topic, I mean the process of finding out whether data/mms will work outside of Verizon US, it seems it can not. Too bad as it's a beauty of a phone.
Cheers, LL13-
Click to expand...
Click to collapse
When you travel abroad and use the phone on a GSM carrier you will get data up to HSPA+, unless the carrier happens to share Verizons LTE band. The issue with Verizon LTE after you have used another APN is that Access Point won't deactivate all the APN settings,and since Verizon doesn't have dedicated APN data settings, it doesn't override properly and connect toVZW LTE properly without a hard reset.
The 928 has a CDMA radio as well as a fully unlocked GSM radio
Access Point App and Verizon LTE
AR2186 said:
When you travel abroad and use the phone on a GSM carrier you will get data up to HSPA+, unless the carrier happens to share Verizons LTE band. The issue with Verizon LTE after you have used another APN is that Access Point won't deactivate all the APN settings,and since Verizon doesn't have dedicated APN data settings, it doesn't override properly and connect toVZW LTE properly without a hard reset.
The 928 has a CDMA radio as well as a fully unlocked GSM radio
Click to expand...
Click to collapse
I have also experienced this loss of Verizon LTE after using the Nokia Access Point app and foreign SIM in Europe. Does anyone know if there is a way to get LTE back other then hard resetting the phone?
TrophyUser123 said:
I have also experienced this loss of Verizon LTE after using the Nokia Access Point app and foreign SIM in Europe. Does anyone know if there is a way to get LTE back other then hard resetting the phone?
Click to expand...
Click to collapse
a hard reset is required as the access point app changes the LTE settings and can't change it back completely.
Sent from my RM-860 using Tapatalk
I can get dataconnection in sweden, and i can install the nokia app for changing APN, and i can change the APN manually too, but i cannot get MMS to work, nor in or out.
any suggestions? i talked to my carrier and they helped me with the right info, but nada.
agazza said:
I can get dataconnection in sweden, and i can install the nokia app for changing APN, and i can change the APN manually too, but i cannot get MMS to work, nor in or out.
any suggestions? i talked to my carrier and they helped me with the right info, but nada.
Click to expand...
Click to collapse
Try limiting the connection to 3G or 2G. T-Mobile users reported this as a workaround.
Sent from my Lumia 928 (RM-860) using Tapatalk
thals1992 said:
Try limiting the connection to 3G or 2G. T-Mobile users reported this as a workaround.
Sent from my Lumia 928 (RM-860) using Tapatalk
Click to expand...
Click to collapse
this Doesnt work either :/

AT&T and LTE?

Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
breezing on the LTE here
dwd3885 said:
Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
Click to expand...
Click to collapse
make sure you have the correct APN settings,
I had issues at first but turned on airplane mode for 5 minutes then after I turned it off I had LTE
dwd3885 said:
Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
Click to expand...
Click to collapse
Lte works fine and Att is bad where I live.
dwd3885 said:
Anyone using LTE on the Nexus 6 with AT&T? Mine from Motorola came today. I'm just getting HSPA though. When I try to select preferred network LTE, the button is filled but the text doesn't say lte. Previous phone was the 6 Plus. Any help? Talked to AT&T and they added the phone but no worky!
Click to expand...
Click to collapse
I have the same issue, except I was not able to even select LTE before calling the tech support.
The tech support has confirmed my data plan and APN setting are correct.
Can it be like the tech support said it might be the sim card? Or my APN setting is actually incorrect?
Anyone has solution for this issue?
If someone with LTE can post his/her APN setting, I'd be really thankful.
bigwhiteegg said:
I have the same issue, except I was not able to even select LTE before calling the tech support.
The tech support has confirmed my data plan and APN setting are correct.
Can it be like the tech support said it might be the sim card? Or my APN setting is actually incorrect?
Anyone has solution for this issue?
If someone with LTE can post his/her APN setting, I'd be really thankful.
Click to expand...
Click to collapse
Here ya go
Sent from my Nexus 6
Thanks a lot! It does allow me to use LTE.
I found out my phone switched to LTE couple minutes after I post the reply.
I had another APN setting, and it also works with the setting you provided.
So the key here is to talk to a knowledgeable tech support, and confirm your plan, IMEI, and APN setting is correct on his/her end.
The tech support mentioned my device displayed on his end was not Nexus 6, so I provided him with my IMEI, and that is probably why I was able to select LTE for my prefer network.
I'm on AT&T with an AT&T preordered 32GB. I've got my grandfathered unlimited LTE (according to the tech support chat dude) and the IMEI matches his database. I'm still only getting on average 1-3Mbps down and .02-1Mbps up.
I've double checked APN settings, tried the old "phone" APN settings, spoke with chat who advised me to try a new SIM or exchange the phone, reboots and all. I'm pretty much in DC, so coverage should be a non-issue. I've got full bars and the indicator shows "LTE". I'm at a loss and was wondering if anyone on here had any bright ideas?
I have AT&T, but purchased my unit at T-Mobile. I switched sim cards out the box, and had LTE with no issues.
Have no problems with mine (and yes, mine is a freshly rooted AT&T model Nex6--yes, you can oem unlock and root it just fine).
Of course, I also live in one of those parts of the country where the Deathstar Telco tends to have the best coverage so there's that; I'd be shocked if I DIDN'T get LTE around here
(Which is rather more than I can say for Sprint around here, but that's neither here nor there)

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