Update 4.2.2 and TomTom - One (M7) Q&A, Help & Troubleshooting

Hi all,
I had TomTom UK and Ireland working on my HTC one and before upgrading to 4.2.2 i took a copy of everything on my phone so i knew where to put the folders after the update, eg ringtones etc...
Since the update and moving the TomTom folder back TomTom doesn't pick up the maps, i have tried it in the TomTom folder on the root, putting the com.tomtom.ukireland folder on the root and i have tried putting both of these folders under android>data and the app doesn't see the maps.
Any ideas where this folder should live now?
Rich

Yourmum90 said:
Hi all,
I had TomTom UK and Ireland working on my HTC one and before upgrading to 4.2.2 i took a copy of everything on my phone so i knew where to put the folders after the update, eg ringtones etc...
Since the update and moving the TomTom folder back TomTom doesn't pick up the maps, i have tried it in the TomTom folder on the root, putting the com.tomtom.ukireland folder on the root and i have tried putting both of these folders under android>data and the app doesn't see the maps.
Any ideas where this folder should live now?
Rich
Click to expand...
Click to collapse
They probably need to update the app to use the new folder structure
Sent from my Nexus 4 using xda premium

Yourmum90 said:
Hi all,
I had TomTom UK and Ireland working on my HTC one and before upgrading to 4.2.2 i took a copy of everything on my phone so i knew where to put the folders after the update, eg ringtones etc...
Since the update and moving the TomTom folder back TomTom doesn't pick up the maps, i have tried it in the TomTom folder on the root, putting the com.tomtom.ukireland folder on the root and i have tried putting both of these folders under android>data and the app doesn't see the maps.
Any ideas where this folder should live now?
Rich
Click to expand...
Click to collapse
remove tomtom and folder. Reinstall tomtomt and copy folder back to your HTC One.
go to tomtom root folder (tomtom) => com.tomtom.YOURMAP
Find .metadata file
copy this to your desktop
open it whit wordpad
Find this line (location="file://mnt/sdcard/tomtom/com.tomtom.europe)
and make sure sdcard is not 0sdcard, 1sdcard, sdcard0 or sdcard1 but sdcard
and copy the editit file bock to the tomtom root folder (tomtom) => com.tomtom.YOURMAP
that wil work.

voltigeur said:
remove tomtom and folder. Reinstall tomtomt and copy folder back to your HTC One.
go to tomtom root folder (tomtom) => com.tomtom.YOURMAP
Find .metadata file
copy this to your desktop
open it whit wordpad
Find this line (location="file://mnt/sdcard/tomtom/com.tomtom.europe)
and make sure sdcard is not 0sdcard, 1sdcard, sdcard0 or sdcard1 but sdcard
and copy the editit file bock to the tomtom root folder (tomtom) => com.tomtom.YOURMAP
that wil work.
Click to expand...
Click to collapse
And it did, thanks for the info.

Yourmum90 said:
And it did, thanks for the info.
Click to expand...
Click to collapse
Confirms what I said though

voltigeur said:
remove tomtom and folder. Reinstall tomtomt and copy folder back to your HTC One.
go to tomtom root folder (tomtom) => com.tomtom.YOURMAP
Find .metadata file
copy this to your desktop
open it whit wordpad
Find this line (location="file://mnt/sdcard/tomtom/com.tomtom.europe)
and make sure sdcard is not 0sdcard, 1sdcard, sdcard0 or sdcard1 but sdcard
and copy the editit file bock to the tomtom root folder (tomtom) => com.tomtom.YOURMAP
that wil work.
Click to expand...
Click to collapse
Still doesn't work for me with my HTC One Mini (Android 4.2.2).
The only difference is that I'm using Mac OS X, so I'm unable to navigate to .metadata.xml. Instead I check it before I upload it to the device (and there's exactly sdcard). After first launch I reupload .metadata.xml, which again contains correct sdcard name. Still does not work.
What am I doing wrong?

__toor said:
Still doesn't work for me with my HTC One Mini (Android 4.2.2).
The only difference is that I'm using Mac OS X, so I'm unable to navigate to .metadata.xml. Instead I check it before I upload it to the device (and there's exactly sdcard). After first launch I reupload .metadata.xml, which again contains correct sdcard name. Still does not work.
What am I doing wrong?
Click to expand...
Click to collapse
Same issue for me, but I'm on PC. It's outrageous that TomTom has taken this long to fix the problem. It's not like they're an inexpensive application. It's really pissing me off that I spent $40 on the USA version and was only able to use it for six months before we HTC One users get hosed by an OTA update that breaks our software.

Related

Tomtom boots direct after start, help

Hi,
Every time my Kaiser boots, directly Tomtom boots. That's very anoying, it's not in startup folder, tomtom is installed on sd.
any ideas?
Thanx
You'll find a directory on the root of your SD card '2577'
Copy this to your PC (you will need to replace it if ever you need to re-install) and then delete it.
It's for when you first put in the card but for some reason does not de-activate.
@Farsquidge
Thanx it worked, so happy now!
When I delete 2577 folder and start up tomtom again it cant find my maps...its very strange like that...any ideas?
That's very strange.
Have you actually installed the SW or are you just running the App from the SD card?
I think a better option for not having tomtom automatically start at boot up is to simply remove the autorun.exe file from the 2577 folder and leave everything else there. Did it right after buying my Tilt and haven't had the auto start problem since.
I have it installed to the phone...I dont know why the 2577 folder is so important.....??.....
dwcliff703 said:
I think a better option for not having tomtom automatically start at boot up is to simply remove the autorun.exe file from the 2577 folder and leave everything else there. Did it right after buying my Tilt and haven't had the auto start problem since.
Click to expand...
Click to collapse
When I remove that file, or any file for that matter in the 2577 folder it either still auto starts or says cannot find maps, what is the deal. Also when i boot the phone it also tries to install tomtom all over while the program starts too, I have to wait like 5 minutes for phone to becoem responsive to touch or buttons.
dtjunkie07 said:
I have it installed to the phone...I dont know why the 2577 folder is so important.....??.....
Click to expand...
Click to collapse
The 2577 directory is an autorun directory which means any program called autorun.exe inside will run as soon as the SD card is put into the device. Usually is used by GPS software for installation of its files.
just rename the 2577 file (e.g. call it 2577-ttn) and this should fix the auto-run problem. If you then want to change it back to autorun, just rename it 2577 again.
rienzi said:
just rename the 2577 file (e.g. call it 2577-ttn) and this should fix the auto-run problem. If you then want to change it back to autorun, just rename it 2577 again.
Click to expand...
Click to collapse
it says maps not found when you do that. anything I change or remove in the 2577 folder makes tom tom say no maps found, why does it need auto run for the maps??????????
moddin said:
it says maps not found when you do that. anything I change or remove in the 2577 folder makes tom tom say no maps found, why does it need auto run for the maps??????????
Click to expand...
Click to collapse
Make sure the "ttnavigator.bif" file is under "\Storage Card\". Copy it from "\(Storage Card\)Program Files\navigator" directory if it's not there. Otherwise I have no idea.

tomtom 6 on wing

hey everyone! new user here! just have a quick question. i have all the files necessary to run tomtom 6 on my wing. i put the whole folder(tomtom nav/usa canada maps/etc) on my sd card and when i run the tomtom .exe file it starts up fine but then on the screen it says "no maps found!" how come when i have all the files on the sd card! am i doing something wrong???
also, when i ran the .exe file, there was no "icon" created in the programs folder or start menu. is there any way to install one so i dont have to use file explorer EVERYTIME i wanna use tomtom 6?
thanks dudes!
rush2zerogja said:
hey everyone! new user here! just have a quick question. i have all the files necessary to run tomtom 6 on my wing. i put the whole folder(tomtom nav/usa canada maps/etc) on my sd card and when i run the tomtom .exe file it starts up fine but then on the screen it says "no maps found!" how come when i have all the files on the sd card! am i doing something wrong???
also, when i ran the .exe file, there was no "icon" created in the programs folder or start menu. is there any way to install one so i dont have to use file explorer EVERYTIME i wanna use tomtom 6?
thanks dudes!
Click to expand...
Click to collapse
I believe Tom Tom needs to be installed through your PC using activesync.
I dont use it though...
p.s.
all the tomtom files i had was from the old "universal" i used to play around with!
at that time, it worked fine with my wing(stock t-mobile ROM) but then i sold those two devices and then just recently, i decided to make the wing my MAIN phone again so i bought another one(lol) but now i cant get it to work!
i flashed my device with opentouch 2.7 biggy(GREAT ROM btw, kudos ttran!) if that makes any difference.
rush2zerogja said:
all the tomtom files i had was from the old "universal" i used to play around with!
at that time, it worked fine with my wing(stock t-mobile ROM) but then i sold those two devices and then just recently, i decided to make the wing my MAIN phone again so i bought another one(lol) but now i cant get it to work!
i flashed my device with opentouch 2.7 biggy(GREAT ROM btw, kudos ttran!) if that makes any difference.
Click to expand...
Click to collapse
Did you even try what I recommended? Make sure all of the files are in a folder on your PC hard drive and run the .exe from there. Make sure your phone is connected through activesync.
thanks
hey thanks for your reply JLine05! that was quick!!!
ok. we'll do. im gonna try it out right now. ill post back up in a bit! thanks again, man!
ok. tried that but it didnt work! my pc says tomtom 6 is not a valid win32 app. this is with my wing connected via activesync too! hmmmm... im gonna try just separating all the items in the tomtom nav folder and put 'em out on the main dir. of my sd card.
or should should i just put the tomtom .exe file in /windows or /windows/programs or something like that and then run it???
this is also a bit off topic(sorry) but in the meantime, does anyone know how to change the clock colors? i've downloaded the files for the different colors but i cant put it in /windows! it says that the files im trying to replace is a "read-only" file therefore i cant delete/overwrite it!!!
is there a reg tweak or something that im missing???
one more thing. do you guys experience having issues turning on bt & wifi AT THE SAME TIME??? bec. see, i wanna surf the web while listening to mp3s via a2dp and i have my bt headset connected but then when i turn on wifi it just keeps on asking me for my password(wep key). i have all my wifi settings configured and it connects w/o asking for the wep(no problems) it just asks for it when im streaming mp3s to my bt headset!
as always, any help is appreciated!
I GOT IT!!!
i just extracted the file folder contents into the main dir. of the sd card and it worked!!! now all i need is to buy me a gps receiver & im all set! hehehe...
but i still got no tomtom icon in programs/start menu so i have to use file explorer everytime i wanna use it! is there any way to fix this?
rush2zerogja said:
i just extracted the file folder contents into the main dir. of the sd card and it worked!!! now all i need is to buy me a gps receiver & im all set! hehehe...
but i still got no tomtom icon in programs/start menu so i have to use file explorer everytime i wanna use it! is there any way to fix this?
Click to expand...
Click to collapse
Use total commander.
Find the .exe file and highlight it.
Click on File, then >>>>> (A), then choose create shortcut.
Click on Tree when the box comes up.
Click on the + to expand the windows directory.
Expand the Start Menu Directory.
Then you can point it to either programs or settings.
Now when you want to open it, a shortcut will be in the folder that you chose.
JLine05 said:
Use total commander.
Find the .exe file and highlight it.
Click on File, then >>>>> (A), then choose create shortcut.
Click on Tree when the box comes up.
Click on the + to expand the windows directory.
Expand the Start Menu Directory.
Then you can point it to either programs or settings.
Now when you want to open it, a shortcut will be in the folder that you chose.
Click to expand...
Click to collapse
thanks for the help, mate! everythings good!
i just put the shortcut in /windows/start menu/programs and it works like a charm!

wmp won't update libriary

is there a limit to the number of songs you can have. i have about 5gigs worth of music, but when i go to update libriary it gets to the "adding new files" and freezes. does anybody know whats up!
wmp wont' update libriary
delete hidden folder WMDRM and try again
darocsfinest1 said:
is there a limit to the number of songs you can have. i have about 5gigs worth of music, but when i go to update libriary it gets to the "adding new files" and freezes. does anybody know whats up!
Click to expand...
Click to collapse
Are you sure it freezes? Mine just takes *ages* to finish that stage.
But yes, delete that folder and you'll be able to rebuild your library from scratch.
kenlester said:
delete hidden folder WMDRM and try again
Click to expand...
Click to collapse
Delete the folder (that he said above) via file explorer. You can usually find the folder in the root of your storage card. Works everytime. G/L.
unable to find the hidden folder WMDRM, used the search program on my phone asnd still no luck . do i have to sync my tilt and delete it thru the cpu.
If you are using the standard file explorer, make sure that you have the "show all files" option switched on.
i wish it was that simple
yeah it is. win i pulled up winrar to un rar a file i saw it as a folder but i can't get to it. still haven't sync phone, @ wrk
If it 1 thing its another
SQLDBA said:
Delete the folder (that he said above) via file explorer. You can usually find the folder in the root of your storage card. Works everytime. G/L.
Click to expand...
Click to collapse
after this it updating says it found 2087 files but only adds the file save to the phone not the memory card. doeas this sound familiar to any one
yeah use Total Commander or another "good" file explorer. & remove the "WMDRM" folder... it should be in the root folder of your SD card...
even then, if you have a TON of mp3's you may have to wait 5 minutes while it updates... I've had to reboot when it freezes & its hard to tell when its just taking forever & when its frozen :S
If that STILL doesn't work, try putting your files back on your desktop computer, then put your SD card in your computer, and re-transferring them that way.
Hope that helps

TomTom auto start

TomTom auto starts everytime I unplug my diamond from an usb connection. It only takes a few button presses to exit out of TT but it gets annoying after a while.
Any ideas
Which version are you using, It use to happen I think with version number 5.21 because that version have got the "Autorun" file in the installation folder and whenever you dissconnect your device, the device recognise the extra memory as it is just plugged-in.
Sid
I am running TT6 (which came with the phone) and ROM 1.93.831.1 but it was doing it with the previous ROM version as well.
delete the 2577 folder on your internal storage/where ever else it maybe and this should stop it.
man you really should use the forum search.
Its "autorunning" everytime you unplug usb as it sees the memory card again and autoruns. Follow the advice in the previous post and please use the search next time.
Addicteddddd - Thanks, I will try that
Monty - I searched under Tom Tom and auto Start and could not find what I was looking for.
As I said, follow the post above (Addicteds). In directory 2577 on the Internal Store you should find directory \2577\autorun. Delete this file.
Doesn't work for TT7
TomTom loads evrytime I soft reset. I'm using TT7 so is it possible to disable autorun for TomTom 7 as there is no 2577 folder?
Richard
Monty Burns said:
As I said, follow the post above (Addicteds). In directory 2577 on the Internal Store you should find directory \2577\autorun. Delete this file.
Click to expand...
Click to collapse
pixelart said:
TomTom loads evrytime I soft reset. I'm using TT7 so is it possible to disable autorun for TomTom 7 as there is no 2577 folder?
Richard
Click to expand...
Click to collapse
Check if there's anything in \Windows\StartUp ?
autorun
i know this is a old post but i have the same on my thd with autorun when i remove my sd card
best way I found to deal with this is just go to the sd card into folder 2577 and just rename the files in that folder or rename the folder.
that way if you do need it at any time you can just rename it.
and you have your autorun back.

Howto? install tomtom map

I got tomtom7 and the maps are in zip files, how to convert them to .cab so to be able to install them?
Constantinff said:
I got tomtom7 and the maps are in zip files, how to convert them to .cab so to be able to install them?
Click to expand...
Click to collapse
Using an a program like Total Commander you can unzip the files to the root of your SD card.
-or-
Unzip the files on your computer and move them to the root of your SD card.
and if the files are in the root of my SD card, will the program recognize them? a have seen some maps in .cab file which extract the maps in the SD ,in folder something like /Program Files/Athens/
Constantinff said:
and if the files are in the root of my SD card, will the program recognize them? a have seen some maps in .cab file which extract the maps in the SD ,in folder something like /Program Files/Athens/
Click to expand...
Click to collapse
When you start your the TomTom program up it will see the map. I have my maps in a folder by itself on the same level as my Program Files folder (i can see them at the same time when you are looking at it in File Explorer.
OK, but it dont give me to select the maps, just says "No maps found" and "Welcome you can download 1 free map of your choice and experience GPS Navigation", and this is all.
What version of tomtom are you useing?
Constantinff said:
OK, but it dont give me to select the maps, just says "No maps found" and "Welcome you can download 1 free map of your choice and experience GPS Navigation", and this is all.
What version of tomtom are you useing?
Click to expand...
Click to collapse
I am using TomTom7 it is version 7.45. Do you know if you have the file ttnavigator.bif in the root of your SD card?
where is this file 'ttnavigator.bif' , i dont find it, is it in the map package or in Tomtom7 package ?
Constantinff said:
where is this file 'ttnavigator.bif' , i dont find it, is it in the map package or in Tomtom7 package ?
Click to expand...
Click to collapse
If you cannot find the ttnavigator.bif, check in the \program files\navigator directory either on the phone itself and also check for it on the SD card. If it is in one of those two spots you can copy and move it.
If you cannot find it, you can reinstall the TomTom7 software.

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