Can I determine build quality from a serial number? - One (M7) Q&A, Help & Troubleshooting

Hi guys,
I have a HTC one with rather bad gaps all around, and the SIM tray doesn't even shut properly. I'll be swapping it on Thursday at p4u, but I don't want to be disappointed.
So, can I tell from my box if the phone will be better?
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No one?
Sent from my HTC One using xda app-developers app

Mmm...would be good to know for future reference.
Could be totally random, but I have heard that the black variants don't have the gap problems.

ratykat said:
Hi guys,
I have a HTC one with rather bad gaps all around, and the SIM tray doesn't even shut properly. I'll be swapping it on Thursday at p4u, but I don't want to be disappointed.
So, can I tell from my box if the phone will be better?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Not sure if this helps or not...
http://forum.xda-developers.com/showthread.php?t=2209277

Related

New HTC Ones

Does anyone know when HTC will ship new batches of the One? The defects (gap and raised screen) will probably be fixed by the time the 2-3 batches are released so does anyone know when they will be shipped? I upgrade in July and am hoping all these problems are gone by then
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syed239 said:
Does anyone know when HTC will ship new batches of the One? The defects (gap and raised screen) will probably be fixed by the time the 2-3 batches are released so does anyone know when they will be shipped? I upgrade in July and am hoping all these problems are gone by then
Sent from my Epic 4G Touch using XDA Premium
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I didn't want to take the risk of getting the new Microphone set up they have to do because of the lawsuit with Nokia and the company that makes the mics for the one..
But there was word about ramping up production double in May
http://www.androidcentral.com/htc-one-production-capacity-double-may
BrianBaker said:
I didn't want to take the risk of getting the new Microphone set up they have to do because of the lawsuit with Nokia and the company that makes the mics for the one..
But there was word about ramping up production double in May
http://www.androidcentral.com/htc-one-production-capacity-double-may
Click to expand...
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Hopefully they fix all the defects before they start making them
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syed239 said:
Hopefully they fix all the defects before they start making them
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What defects? Sorry im a bit confused about this thread. I sell these phone and work with them daily and I really havent noticed any kind of physical defect. I'm actually pretty impressed with this device and it's design.
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tsdeaton said:
What defects? Sorry im a bit confused about this thread. I sell these phone and work with them daily and I really havent noticed any kind of physical defect. I'm actually pretty impressed with this device and it's design.
Sent from my HTCONE using xda premium
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Sometimes they have gaps between the plastic and the aluminum, is it a huge deal? No. My girlfriend's one has a small gap but she doesn't care because she has a case on it anyway.
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Deathsnuggle said:
Sometimes they have gaps between the plastic and the aluminum, is it a huge deal? No. My girlfriend's one has a small gap but she doesn't care because she has a case on it anyway.
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Yeah sometimes its not a huge deal but a lot of people have been reporting pretty big gaps and the screen not being placed in the right spot. And some are reporting dead pixels
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So you never had the One? And you're gonna wait on a "better" batch? I've had two and never had any issues. My first one was stolen.
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edub186 said:
So you never had the One? And you're gonna wait on a "better" batch? I've had two and never had any issues. My first one was stolen.
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This is a differ one .. there is a gap issue a rep opened a new one and it had the gap
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T fallen of my HTC

I was looking at the back of my device the other day and noticed that the T was missing from my HTC logo.
Any one else having this isssue.
I think I might send it back to HTC as I am really not happy with the build quality of the device
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Just tell people you have an HC ONE when they ask from now on.
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darks1der said:
I was looking at the back of my device the other day and noticed that the T was missing from my HTC logo.
Any one else having this isssue.
I think I might send it back to HTC as I am really not happy with the build quality of the device
Sent from my HTC One using xda app-developers app
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I'd love to be the sales assistant who you brought it back to.
I'd laugh so hard at you that I'd mess my pants. Then I'd make sure the door slammed on your backside on the way out.
What are you talking about. The overall build quality of the HTC one was appalling.
The silver bezels along the bottom have started to come of. The white strip is coming apart from the body.
So overall I would say that it needs to be replaced. Lets put it like this if some one came in to the store with factory problems like that when I'm doing repairs I would replaceit straight away.
Sent from my HTC One using xda app-developers app
Now your next mission is to remove
C N
so that it reads
H O E
And no offence but your reply is just ridiculous. I asked if anyone else was having an issue with it. Not what you would do if your are the sales person.
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Hahaha good one
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Just got my One back from repair.

So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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msimindlessmsi2 said:
So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
Sent from my HTCONE using xda app-developers app
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Who did the fix.
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msimindlessmsi2 said:
So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
Sent from my HTCONE using xda app-developers app
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Just wonder if they put a new shell on it because they messed it up taking the old one off? Good deal though, you got your screen fixed and new shell.
Konfuzion said:
Who did the fix.
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Yes, I'd be curious of which facility was it sent to, also?
And may I ask the OP, did you send it from somewhere in the US?
Sent from my (M7WLS) HTC ONE.
I sent my phone to Houston, TX and it came back with scratches on the back and a bad power button. The gap was worsened.
Still my phone, probably a new back though.
theotrman said:
Yes, I'd be curious of which facility was it sent to, also?
And may I ask the OP, did you send it from somewhere in the US?
Sent from my (M7WLS) HTC ONE.
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Konfuzion said:
Who did the fix.
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My device was also shipped to Houston, which was funny because I live in Houston. This is who did the repair www.pcs-cts.com/.
Oh and this is quite interesting http://www.myfoxhouston.com/story/22240202/workers-demands-as-sw-houston-protest
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msimindlessmsi2 said:
My device was also shipped to Houston, which was funny because I live in Houston. This is who did the repair www.pcs-cts.com/.
Oh and this is quite interesting http://www.myfoxhouston.com/story/22240202/workers-demands-as-sw-houston-protest
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Well, now I know who not to use if my phone needs repair. Thanks for the link.
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AaronM7 said:
Well, now I know who not to use if my phone needs repair. Thanks for the link.
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True except that is where HTC had me send it.
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Need some advice

Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
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speedyjay said:
Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
Sent from my HTC One using XDA Premium HD app
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I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
rider5512 said:
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
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Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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speedyjay said:
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
rider5512 said:
Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
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So you reckon it was hardware related??
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I don't think I could ever blame a charging issue on a ROM. And if it was somehow related you'd see it posted all over.
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speedyjay said:
So you reckon it was hardware related??
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I can't say one way or the other to be 100% sure.... wait and see who else reponds
I got my one in March 2013, flashed it to death, including GPe conversion.
Then after many months I got a charge problem.
Phone would charge extremely slowly when screen on, no more than 200 to 300mA.
My first thought was I had caused with error in flash. I had two genuine HTC charger, one new with HTC One and other from One X. Swapping chargers didn't help.
Eventually ordered another genuine HTC charger and cable,result charges at 800 to 900+ mA when screen on.
Problem solved: cost £16 ($25)
Sent from my HTC One using xda app-developers app
I have messed with with roms and jailbreaks a ton and have never had any issues that made me think I broke it. You probably had a hardware issue and were just hypersensitive. There are some software options on a few of the roms to allow quick charging. I bet you 10 to one you had a legit hardware issue or your charging gear was bad. The cords break all the time around the entrance to the phone....iphone android doesnt matter. They all fail to reenforce these areas of the chords. I would start there.
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Replacement digitizer

Broke my screen couple of days ago. Searching for digitizer since then on ebay, amazon and etc. Can't find proper one, all of them have Droid DNA or ordinary Butterfly.
Any ideas where I can get one? maybe Taiwanese site?
Thanks!
That sucks. Sorry to hear bro.
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what happened? how did you break yours? sorry to hear that ...
Just slept out of hand and felt flat on screen
datoch said:
Just slept out of hand and felt flat on screen
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ouch that really sucks...
I wonder if Butterfly/Droid DNA's digitizer is compatible, they seem to be almost the same screen, but there are some slight differences though and this may simply be explained by different OEMs. (GSMArena's tests show quite a lot of similarities between Butterfly and Butterfly s screens)
Problem is the that Butterfly doesn't have a second speaker, thus shape of screen is different
I saw etradesupply.com has the screen assembly, you could give it a check
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AlekGare said:
I saw etradesupply.com has the screen assembly, you could give it a check
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
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Thanks mate.
I saw like this on ebay, what worries me in this item is that it has verizon sign on it. As far as i know verizon doesn't sell butterfly s
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You are right
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Don't know if you found a digitizer yet, but I found one on ebay...
http://www.ebay.com/itm/assembly-lcd-screen-touch-panel-digitizer-for-HTC-Butterfly-S-901E-901S-/271361427780?pt=LH_DefaultDomain_0&hash=item3f2e66c944
try parts4repair.... im always get my htc sensation and nexus 7 replacement part there...

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