So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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msimindlessmsi2 said:
So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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Who did the fix.
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msimindlessmsi2 said:
So I just got my phone back from repair for a broken screen. The repair totaled 189.99. I was however quite surprised that they seemed to replace the entire outer body of the phone. The back was scratched and the speaker bezels had a few nicks in them. All was replaced and my phone now actually has the magical zero gap shiz they talk about. I know its still my phone cause the serial is the same and it came back with ViperRom still on it. Just wanted to share my experience.
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Just wonder if they put a new shell on it because they messed it up taking the old one off? Good deal though, you got your screen fixed and new shell.
Konfuzion said:
Who did the fix.
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Yes, I'd be curious of which facility was it sent to, also?
And may I ask the OP, did you send it from somewhere in the US?
Sent from my (M7WLS) HTC ONE.
I sent my phone to Houston, TX and it came back with scratches on the back and a bad power button. The gap was worsened.
Still my phone, probably a new back though.
theotrman said:
Yes, I'd be curious of which facility was it sent to, also?
And may I ask the OP, did you send it from somewhere in the US?
Sent from my (M7WLS) HTC ONE.
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Konfuzion said:
Who did the fix.
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My device was also shipped to Houston, which was funny because I live in Houston. This is who did the repair www.pcs-cts.com/.
Oh and this is quite interesting http://www.myfoxhouston.com/story/22240202/workers-demands-as-sw-houston-protest
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msimindlessmsi2 said:
My device was also shipped to Houston, which was funny because I live in Houston. This is who did the repair www.pcs-cts.com/.
Oh and this is quite interesting http://www.myfoxhouston.com/story/22240202/workers-demands-as-sw-houston-protest
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Well, now I know who not to use if my phone needs repair. Thanks for the link.
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AaronM7 said:
Well, now I know who not to use if my phone needs repair. Thanks for the link.
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True except that is where HTC had me send it.
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Related
First time I've ever lost something like this. I've looked everywhere, and I cannot find it. Does anyone know where I can pick one of these up?
Call HTC for a new one. They're pretty easy going on sendingbout batt covers and other moving parts. Just tell them that a clip on it or something on it broke. Or just say it broke off and wont reattach correctly. They'll mail one out for free likely.
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Really? I've been looking for one too and someone else aswell.... Do you have a contact or just call?
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ceyo14 said:
Really? I've been looking for one too and someone else aswell.... Do you have a contact or just call?
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just call HTC. thats what ive done in the past for my inspire. i used to lose the battery cover all the time.
I called for a replacement sim cover on my Inspire and they sent it no problem, free shipping and all. I do believe I remember the HTC rep saying they only do 1 free replacement per phone so I wouldn't get in the habit of losing it.
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The HTC rep I talked to never said only one replacement, but always function on the side of caution. Stop losing your stuffs
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Get a case. I have the speck white case and I like it.
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sonofasailor12 said:
Get a case. I have the speck white case and I like it.
Sent from my HTC PH39100 using XDA App
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+1. i have the white speck case as well and i love the thing.
I had a Desire for 2 years and never lost a cover. I've had my Vivid for 2 weeks and the cover has come off by itself once already. I am ordering a cover for this thing. Probably the Otter cover.
Lol couldn't stop laughing after seeing this one, lost the entire back of the phone hehe.
Anyways, that's pretty cool to learn that htc replaces them. Good to know.
Does anyone know when HTC will ship new batches of the One? The defects (gap and raised screen) will probably be fixed by the time the 2-3 batches are released so does anyone know when they will be shipped? I upgrade in July and am hoping all these problems are gone by then
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syed239 said:
Does anyone know when HTC will ship new batches of the One? The defects (gap and raised screen) will probably be fixed by the time the 2-3 batches are released so does anyone know when they will be shipped? I upgrade in July and am hoping all these problems are gone by then
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I didn't want to take the risk of getting the new Microphone set up they have to do because of the lawsuit with Nokia and the company that makes the mics for the one..
But there was word about ramping up production double in May
http://www.androidcentral.com/htc-one-production-capacity-double-may
BrianBaker said:
I didn't want to take the risk of getting the new Microphone set up they have to do because of the lawsuit with Nokia and the company that makes the mics for the one..
But there was word about ramping up production double in May
http://www.androidcentral.com/htc-one-production-capacity-double-may
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Hopefully they fix all the defects before they start making them
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syed239 said:
Hopefully they fix all the defects before they start making them
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What defects? Sorry im a bit confused about this thread. I sell these phone and work with them daily and I really havent noticed any kind of physical defect. I'm actually pretty impressed with this device and it's design.
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tsdeaton said:
What defects? Sorry im a bit confused about this thread. I sell these phone and work with them daily and I really havent noticed any kind of physical defect. I'm actually pretty impressed with this device and it's design.
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Sometimes they have gaps between the plastic and the aluminum, is it a huge deal? No. My girlfriend's one has a small gap but she doesn't care because she has a case on it anyway.
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Deathsnuggle said:
Sometimes they have gaps between the plastic and the aluminum, is it a huge deal? No. My girlfriend's one has a small gap but she doesn't care because she has a case on it anyway.
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Yeah sometimes its not a huge deal but a lot of people have been reporting pretty big gaps and the screen not being placed in the right spot. And some are reporting dead pixels
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So you never had the One? And you're gonna wait on a "better" batch? I've had two and never had any issues. My first one was stolen.
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edub186 said:
So you never had the One? And you're gonna wait on a "better" batch? I've had two and never had any issues. My first one was stolen.
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This is a differ one .. there is a gap issue a rep opened a new one and it had the gap
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Took a picture earlier and I noticed there is something odd looking towards the top part of any pictures I take. Even shows up when I have the camera up.
Time for warranty I suppose.
See attached.
A small UFO
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jonny68 said:
A small UFO
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Aliens!
Crusher16 said:
Aliens!
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Ha! My wife and I watch that show just for the laughs!
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Crack in the lens cover?
Sent from my HTC One using Tapatalk 4 Beta
its the gods!
Get it replaced. Seems like an issue with the magic eye of the lens. It's probably damaged or a dirt got inside your phone and made it's way to the eye.
Or could you try to lightly tap the phone in your palm? It might get off the eye also but of course it's still there inside so kinda annoying.
gustav30 said:
Crack in the lens cover?
Sent from my HTC One using Tapatalk 4 Beta
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No crack in the lens cover.
Riyal said:
Get it replaced. Seems like an issue with the magic eye of the lens. It's probably damaged or a dirt got inside your phone and made it's way to the eye.
Or could you try to lightly tap the phone in your palm? It might get off the eye also but of course it's still there inside so kinda annoying.
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TMobile is already sending a new one out to me
Interesting. Did you have insurance on the phone?
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vecchioni27 said:
Interesting. Did you have insurance on the phone?
Sent from my Rooted HTC One. Boom!
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I do, but they are doing a warranty exchange. Should have the new one tomorrow.
So I was using my HTC One M8 tonight. It got warm like usual. Then I started noticing something sticky on the back. I wiped it off and noticed the "T" from the HTC logo had come off. Followed by the "C". Anyone else had this happen?
At least the letters are made of metal too lol.
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Pirated Android said:
So I was using my HTC One M8 tonight. It got warm like usual. Then I started noticing something sticky on the back. I wiped it off and noticed the "T" from the HTC logo had come off. Followed by the "C". Anyone else had this happen?
At least the letters are made of metal too lol.
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That's pretty funny, on my old m7 the paint came off.
my m7 letters fell out once too
Pirated Android said:
So I was using my HTC One M8 tonight. It got warm like usual. Then I started noticing something sticky on the back. I wiped it off and noticed the "T" from the HTC logo had come off. Followed by the "C". Anyone else had this happen?
At least the letters are made of metal too lol.
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Click to collapse
Yea mine did the same thing. Still have the h for now.
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Pirated Android said:
So I was using my HTC One M8 tonight. It got warm like usual. Then I started noticing something sticky on the back. I wiped it off and noticed the "T" from the HTC logo had come off. Followed by the "C". Anyone else had this happen?
At least the letters are made of metal too lol.
Sent from my 831C using xda app-developers app
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Maybe the letters are the Antenna
mswlogo said:
Maybe the letters are the Antenna
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That would royally messed up on so many levels but at the same time pretty funny [emoji6]
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Is it weird this happened on my Evo shift?
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I thought about that lol. Just randomly using my phone then all of a sudden drop signal completely. That would suck so much.
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Pirated Android said:
So I was using my HTC One M8 tonight. It got warm like usual. Then I started noticing something sticky on the back. I wiped it off and noticed the "T" from the HTC logo had come off. Followed by the "C". Anyone else had this happen?
At least the letters are made of metal too lol.
Sent from my 831C using xda app-developers app
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It doesn't look too bad tho
Well, a little super glue did the trick nicely.
Lmao that's funny. Good thing it's just stickers
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They're actually very precisely cut pieces of thin metal. Either way, I fixed it. Like it never happened.
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Well I lost the "T".
Not sure how to fix, but its bugging me to no end.
Its a small thing, but after having issues with 2 Evo 3D I swore off HTC. I've had 7 devices since then with no issues. Decided the M8 was great and gave HTC another try. Guess this is what I get.
I know other devices have issues as well. For $600+ I would figure that proper glue could be used.
Last HTC device.
I received my LG phone back but it's locked and the disgruntled employee smashed the screen. I'm an note3 owner so I'm clueless to the LG Android platform. What are my best options here? I'm considering replacing the screen myself as I've done before on phones but to get into the phone and everything is not an option I assume.
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bmwh0r3 said:
I received my LG phone back but it's locked and the disgruntled employee smashed the screen. I'm an note3 owner so I'm clueless to the LG Android platform. What are my best options here? I'm considering replacing the screen myself as I've done before on phones but to get into the phone and everything is not an option I assume.
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Wow! What happened? Why did the screen get smashed? I would freaking say something.... you shouldn't have to fix it.
If need be, you can pop the back cover off with a guitar pick, or similar. Its just like a Samsung once you get inside. Remove the battery, remove the rear housing, remove the motherboard, vibrator, antennae, etc.
Yeah I've replaced screens before. Suggestions on cheapest place to order one? Local place wants 160 bucks to replace it lol
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bmwh0r3 said:
Yeah I've replaced screens before. Suggestions on cheapest place to order one? Local place wants 160 bucks to replace it lol
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They're is a thread in LG G2 general named permanent screen damage. there is a link to a website in there where the screens are about a $100. Would throw you a link but I am driving.
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I'll search. Thanks. Here's the phone
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bmwh0r3 said:
I'll search. Thanks. Here's the phone
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Found it!
http://www.etradesupply.com/lg/android-models/lg-g2-vs980.html
Why did the employee smash the phone? U should have them pay for it.
Sent From My vs980
Why do employees do anything? I'm not bothering with it. Not wasting my time.
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There's an untold story being this.
Steamer86 said:
There's an untold story being this.
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Untold? I fired the person for theft of fuel. Some cannot be trusted with a monitored fuel card I guess. Especially when the card is tied to a certain vehicle and they have to use a unique pin at the pump. My 160 out of pocket to repair a phone is chump change when it's a few hundred dollars of fuel
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And there it is. Had this happen at my place of employment. Said person was ultimately fired for a 2$ charge. Giving employees G2s to use, nice boss... Lol
Maybe it"s a factor to some, but idc if it's 2 dollars or 2000, cant stand a thief. I can understand the not bothering part as well, if you ever recover the price it will have cost you even more. Some former employee's of mine thought being the boss makes you rich so you wont notice, both are usually idiotic ideas. Why they think i owe them but they owe me nothing is beyond me.
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I recently replaced my broken screen.
This is the one I bought. Works well.
http://www.ebay.com/itm/231126397942?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
god, until that explanation, i sat here reading this thread as if you sent your phone back to LG to get something fixed, and then an LG employee was disgruntled, broke the screen, and sent it back to you like that.
i'm sure many others read the story the same way, dude..lol you have to be more descriptive..that's why people are all, "you shouldn't have to pay for this, make them pay for it!" as in, make LG pay for something they did.
but obviously now we understand the situation
jayochs said:
god, until that explanation, i sat here reading this thread as if you sent your phone back to LG to get something fixed, and then an LG employee was disgruntled, broke the screen, and sent it back to you like that.
i'm sure many others read the story the same way, dude..lol you have to be more descriptive..that's why people are all, "you shouldn't have to pay for this, make them pay for it!" as in, make LG pay for something they did.
but obviously now we understand the situation
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I was thinking the same exact thing - except that it was a disgruntled Verizon employee who was the culprit.
Never put it past VZW to send out a warranty replacement with issues lol
Once I get this fixed I may use an upgrade from another line to use the g2 as a spare for myself. Are they locked bootloader like my note 3?
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bmwh0r3 said:
Never put it past VZW to send out a warranty replacement with issues lol
Once I get this fixed I may use an upgrade from another line to use the g2 as a spare for myself. Are they locked bootloader like my note 3?
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i believe so, but there's a loki exploit or something..i forget, i haven't rooted or done any of this since september lol
I recently rooted mine, ran a few roms but made the mistake of wiping data on my stock recovery and soft bricked. Was able to go all the way back to 4.2.2. Then 2 updates later here I am lol.
Rooting and fixing are very simple at this stage.
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Update: screen is fixed... I'm going to try to replace through Verizon now. Lol. I picked up a razr HD for cheap to use as a spare. Towelroot and bl unlocked on cm11. Not touching the g2 now.
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How do you tie a card to a certain vehicle?
bmwh0r3 said:
Untold? I fired the person for theft of fuel. Some cannot be trusted with a monitored fuel card I guess. Especially when the card is tied to a certain vehicle and they have to use a unique pin at the pump. My 160 out of pocket to repair a phone is chump change when it's a few hundred dollars of fuel
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Click to collapse
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