I received my LG phone back but it's locked and the disgruntled employee smashed the screen. I'm an note3 owner so I'm clueless to the LG Android platform. What are my best options here? I'm considering replacing the screen myself as I've done before on phones but to get into the phone and everything is not an option I assume.
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bmwh0r3 said:
I received my LG phone back but it's locked and the disgruntled employee smashed the screen. I'm an note3 owner so I'm clueless to the LG Android platform. What are my best options here? I'm considering replacing the screen myself as I've done before on phones but to get into the phone and everything is not an option I assume.
Sent from my SM-N900V using XDA Premium 4 mobile app
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Wow! What happened? Why did the screen get smashed? I would freaking say something.... you shouldn't have to fix it.
If need be, you can pop the back cover off with a guitar pick, or similar. Its just like a Samsung once you get inside. Remove the battery, remove the rear housing, remove the motherboard, vibrator, antennae, etc.
Yeah I've replaced screens before. Suggestions on cheapest place to order one? Local place wants 160 bucks to replace it lol
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bmwh0r3 said:
Yeah I've replaced screens before. Suggestions on cheapest place to order one? Local place wants 160 bucks to replace it lol
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They're is a thread in LG G2 general named permanent screen damage. there is a link to a website in there where the screens are about a $100. Would throw you a link but I am driving.
Sent from my LG-VS980 using Tapatalk
I'll search. Thanks. Here's the phone
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bmwh0r3 said:
I'll search. Thanks. Here's the phone
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Found it!
http://www.etradesupply.com/lg/android-models/lg-g2-vs980.html
Why did the employee smash the phone? U should have them pay for it.
Sent From My vs980
Why do employees do anything? I'm not bothering with it. Not wasting my time.
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There's an untold story being this.
Steamer86 said:
There's an untold story being this.
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Untold? I fired the person for theft of fuel. Some cannot be trusted with a monitored fuel card I guess. Especially when the card is tied to a certain vehicle and they have to use a unique pin at the pump. My 160 out of pocket to repair a phone is chump change when it's a few hundred dollars of fuel
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And there it is. Had this happen at my place of employment. Said person was ultimately fired for a 2$ charge. Giving employees G2s to use, nice boss... Lol
Maybe it"s a factor to some, but idc if it's 2 dollars or 2000, cant stand a thief. I can understand the not bothering part as well, if you ever recover the price it will have cost you even more. Some former employee's of mine thought being the boss makes you rich so you wont notice, both are usually idiotic ideas. Why they think i owe them but they owe me nothing is beyond me.
Sent from my VS980 4G using Tapatalk
I recently replaced my broken screen.
This is the one I bought. Works well.
http://www.ebay.com/itm/231126397942?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1497.l2649
god, until that explanation, i sat here reading this thread as if you sent your phone back to LG to get something fixed, and then an LG employee was disgruntled, broke the screen, and sent it back to you like that.
i'm sure many others read the story the same way, dude..lol you have to be more descriptive..that's why people are all, "you shouldn't have to pay for this, make them pay for it!" as in, make LG pay for something they did.
but obviously now we understand the situation
jayochs said:
god, until that explanation, i sat here reading this thread as if you sent your phone back to LG to get something fixed, and then an LG employee was disgruntled, broke the screen, and sent it back to you like that.
i'm sure many others read the story the same way, dude..lol you have to be more descriptive..that's why people are all, "you shouldn't have to pay for this, make them pay for it!" as in, make LG pay for something they did.
but obviously now we understand the situation
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I was thinking the same exact thing - except that it was a disgruntled Verizon employee who was the culprit.
Never put it past VZW to send out a warranty replacement with issues lol
Once I get this fixed I may use an upgrade from another line to use the g2 as a spare for myself. Are they locked bootloader like my note 3?
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bmwh0r3 said:
Never put it past VZW to send out a warranty replacement with issues lol
Once I get this fixed I may use an upgrade from another line to use the g2 as a spare for myself. Are they locked bootloader like my note 3?
Sent from my SM-N900V using XDA Premium 4 mobile app
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i believe so, but there's a loki exploit or something..i forget, i haven't rooted or done any of this since september lol
I recently rooted mine, ran a few roms but made the mistake of wiping data on my stock recovery and soft bricked. Was able to go all the way back to 4.2.2. Then 2 updates later here I am lol.
Rooting and fixing are very simple at this stage.
Sent from my VS980 4G using XDA Free mobile app
Update: screen is fixed... I'm going to try to replace through Verizon now. Lol. I picked up a razr HD for cheap to use as a spare. Towelroot and bl unlocked on cm11. Not touching the g2 now.
Sent from my SM-N900V using XDA Premium 4 mobile app
How do you tie a card to a certain vehicle?
bmwh0r3 said:
Untold? I fired the person for theft of fuel. Some cannot be trusted with a monitored fuel card I guess. Especially when the card is tied to a certain vehicle and they have to use a unique pin at the pump. My 160 out of pocket to repair a phone is chump change when it's a few hundred dollars of fuel
Sent from my SM-N900V using XDA Premium 4 mobile app
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Click to collapse
Sent from my VS980 4G using XDA Free mobile app
Related
I bought nexus s from craigslist and got ripped off... Someone sold me a phone without back battery cover. It came with a case and seller was in a hurry so I bought it by inspecting the software.
Can some one help me in buying a cheap case? Nfc is not a problem for me... I just want a 10-15 bucks battery cover...
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ceo.mtcl said:
I bought nexus s from craigslist and got ripped off... Someone sold me a phone without back battery cover. It came with a case and seller was in a hurry so I bought it by inspecting the software.
Can some one help me in buying a cheap case? Nfc is not a problem for me... I just want a 10-15 bucks battery cover...
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
Call Samsung support. They'll ask for imei and just tell then you broke your battery cover. Then say you heard they sold replacements. They'll check and then they'll sell it to you for $16. Took a little more than a week for me to get one.
Sent from my Nexus S using XDA App
lol he probably wasnt actually he in a hurry. it missing the back cover leads me to believe that he probably stole it off a display.
mbh87 said:
lol he probably wasnt actually he in a hurry. it missing the back cover leads me to believe that he probably stole it off a display.
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Ohh, then if I call samsung will it get me into trouble?
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Return to stock for warranty...
malikadnanm said:
Call Samsung support. They'll ask for imei and just tell then you broke your battery cover. Then say you heard they sold replacements. They'll check and then they'll sell it to you for $16. Took a little more than a week for me to get one.
Sent from my Nexus S using XDA App
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Click to collapse
Thanks man! you saved my life. Just called samsung support and had them send me the back cover for $16.23 with free 5-7 days shipping.
I also asked for the warranty on the product and they said that it was till March 2012. I also noticed that the screen has permanent impression of the virtual keyboard on it. First i thought that restoring to factoring settings will fix it but no... I still have the virtual keyboard impressions on the screen. I think it is the problem with the digitizer. They said that they will replace it for free. Now I am gonna have a cool phone once it comes back from Samsung.
Thanks a ton for showing me the way.
Anyhow, one more question, My phone is rooted and is running a custom rom on it, is it still under warranty? I am sure there should be a way to unlock the bootloader and return back to stock ROM, can you show me a thread please... I am gonna search also but I want to make sure I am doing it right before i do it... so that they don't deny me the warranty...
Thanks,
Edit/update: searched and found everything. Returned back to stock. It's so simple with nexus s! Thanks everyone who helped me
malikadnanm said:
Call Samsung support. They'll ask for imei and just tell then you broke your battery cover. Then say you heard they sold replacements. They'll check and then they'll sell it to you for $16. Took a little more than a week for me to get one.
Sent from my Nexus S using XDA App
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What number and department did you call? Thanks!!
johnkim0011 said:
What number and department did you call? Thanks!!
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Go to samsungs nexus s website, the number will be listed where it says support. You just talk to a rep who will handle everything.
Sent from my Nexus S using XDA App
Just google samsung support phone number. It will help if you register your phone on their website before calling because that will save you some time.
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did any one find a way to get white cover?
bobbych said:
did any one find a way to get white cover?
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Click to collapse
Nope
Sent from my MB860 using XDA Premium App
Brought my phone in for the dreaded purple hue in low light camera situations. Left it there and went to do some errands while they inspected it. Long story short I go back and he claims that corrosion in the headphone jack caused it. Then says he fixed it by blowing air in there and factory resetting it (I had run the ruu prior to bringing it in.) I grab the phone and go into camera and hold my hand up to the lens and bam still there. He then says "oh. That was the problem with the camera?" To which I responded with yes. And confirms that his claim of supposed corrosion is not the cause.
My question is this: did this tech flag the phone as internally damaged on my account and now I'm f'd and have to pay deductible for an obvious warranty issue or should I definitely take it to a different store?
Thanks
He could have flagged it but the flag is only good for 30 days if he did flag it. The system they use is called eticket. Without know the ticket number it would be very difficult for us to look past 30 days. So if you want it replaced them have the same store do it since they know what they did. If you don't want to deal with their dumbasses again then wait 30 days and go to another store. If you are still having issues then don't go to corporate stores. From my experience your chances of getting a complete **** are a lot higher at corporate locations.
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He could not have used eticket if it had corrosion. If it had corrosion, he would have told you to go through asurion because of water damage. He probably didn't even put a ticket through. Call CS and see if there's any notes.
via sexy phONE.
tsdeaton said:
He could have flagged it but the flag is only good for 30 days if he did flag it. The system they use is called eticket. Without know the ticket number it would be very difficult for us to look past 30 days. So if you want it replaced them have the same store do it since they know what they did. If you don't want to deal with their dumbasses again then wait 30 days and go to another store. If you are still having issues then don't go to corporate stores. From my experience your chances of getting a complete **** are a lot higher at corporate locations.
Sent from my HTCONE using XDA Premium 4 mobile app
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Click to collapse
Went to a different store today after work. Replaced phone. Same issue on new one so they are ordering another. Crossing fingers that one is good. They told me its software. Yeah OK.
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
Sent from my HTCONE using XDA Premium 4 mobile app
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Click to collapse
The red display model at my local store did not have this problem. It was .2 version of software though.
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akrod2as said:
The red display model at my local store did not have this problem. It was .2 version of software though.
Sent from my HTCONE using Tapatalk 4
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Haha interesting. I have the red model but haven't tested out the cam yet. Just traded it in the other day so it would match the HTC flip cover. I don't have the purple/blue effect anymore wow this is the first I've seen
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
Sent from my HTCONE using XDA Premium 4 mobile app
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Click to collapse
Dang, you're One unlucky person. Pun intended. In all seriousness the tint on my HTC One is only around the edges. When it is practically pitch black it will cover the whole screen. So, there re some good ones out there.
tsdeaton said:
Haha interesting. I have the red model but haven't tested out the cam yet. Just traded it in the other day so it would match the HTC flip cover. I don't have the purple/blue effect anymore wow this is the first I've seen
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Click to collapse
How did you go about trading it in?
When the red one came out HTC championship website was giving them away for people that wanted to trade in their current phone. My coworker had a gs3. They gave full trade value. She didn't want the red one but got it for me. I gave her my black One.
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tsdeaton said:
I've gone through 7 HTC ones. And every single one of them had the camera blue/purple tent during low light situations. I just deal with it. I dont think I've ever seen a one not give that effect..
Sent from my HTCONE using XDA Premium 4 mobile app
Click to expand...
Click to collapse
My first One didn't have the tint, but something got behind the lens and ruined every picture. It took Sprint 6 hours to determine that it in fact wasn't a scratch on the lens. My refurbished One has the tint but I don't really give a ****. Low light pictures on a smartphone typically ain't gonna be good anyway.
Well damn this thread is totally misleading based on the title ....geez ..
Haha Naw but yeah mine has that bloody low light issue but I made my peace ...if I can put up with the first evo camera ,I can put up with this anyday ..so ..bring it on HTC ..BRINGITON!!!
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I was wondering if anyone was inrested in getting a thread together to start a bounty to try to get our AT&T Note 3 rooted.I'm in for 25.
I am in for 20. I had the original Evo and I remember how it was locked but the developers found a way.
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ElAguila said:
I am in for 20. I had the original Evo and I remember how it was locked but the developers found a way.
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Click to collapse
hell id be in for 50 i was ganna pick my preorder up today but after finding this out i dont even know if im ganna pick it up
figures i finally go to switch from iphone and there locking them down
ozzman39 said:
hell id be in for 50 i was ganna pick my preorder up today but after finding this out i dont even know if im ganna pick it up
figures i finally go to switch from iphone and there locking them down
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Click to collapse
I know damn..makes it hard to leave my jailbroken i5
Im in for $50 i at least need root! I will have my device hopefully on Monday or Tuesday..... I pre-order from Walmart!
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50
50 from me
gubbilo144 said:
I was wondering if anyone was inrested in getting a thread together to start a bounty to try to get our AT&T Note 3 rooted.I'm in for 25.
Click to expand...
Click to collapse
$25 from me. To be honest... I don't care about the unlock. Just get me ROOT!
I'm willing to put in $25
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Put me in for $30... i don't care about the unlock. I just want ROOT.
30$
I'm in for $10
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm in for 20$.
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'm in for $20.
Well after hearing the the news on this today, i'm going to put my money towards the Nexus 5. So i'd contribute since i'll have extra $$$ floating around in my bank account.
As usual not surprised with AT&T at all...
MN_Evolution said:
Well after hearing the the news on this today, i'm going to put my money towards the Nexus 5. So i'd contribute since i'll have extra $$$ floating around in my bank account.
As usual not surprised with AT&T at all...
Click to expand...
Click to collapse
What news?
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I am in for $30
Sent from my SAMSUNG-SM-N900A using xda app-developers app
I'll add $10 to the pool...
$20 here as well.
***We should be aiming for a bootloader unlock & root. Not just root.
365$ pledged so far
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monsieurtalbot said:
$20 here as well.
***We should be aiming for a bootloader unlock & root. Not just root.
Click to expand...
Click to collapse
We definitely are, but are expressing a desire for root.
So I know this has been discussed many times already but i am appalled at Google's customer "service". My nexus 5 has the rattle issue pretty bad and also the sim tray protrudes. I contacted Google regarding the issue and they responded by saying this is normal and we wont replace???? Anyone else had this problem?
Sent from my Nexus 5 using xda app-developers app
I think they've been told not to RMA the phones now for what is widely considered to be 'manufacturing differences'. Could be wrong, though
Just say it overheats and you're scared that it might hurt you.
Give it a bit before you do though because all chat logs are saved and they will know you're lying..
Sent from my Nexus 5 using XDA Premium 4 mobile app
yea posting here will help
CheesyNutz said:
yea posting here will help
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Click to collapse
I'm not looking for help? Just wondered if anyone had similar experiences
Sent from my Nexus 5 using xda app-developers app
snowwhite007 said:
I'm not looking for help? Just wondered if anyone had similar experiences
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
I had a fantastic customer service experience when I RMA'd my phone. My micro USB chord would not stay in the phone and came out very easily. The service agent was courteous, professional and pleasant.
I think they've had too many people using the "button rattle" to just get a newer phone. Can't say as I blame them.
So you tried to report two non issues as a reasons to get an RMA and you were denied?
Glad to see Google reps doing their job properly.
Sent from my Nexus 5 using xda app-developers app
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
I'm glad they aren't RMA'ing for rattles. You will be hard pressed to find a smart phone that doesn't rattle. I think after the Nexus 4 debacle with so many people returning them, they changed their stance to stop a lot of frivolous returns. So many people try to abuse the system (and even a poster in this thread encouraged lying) that it makes it hard for people who might have legitimate problems.
Good.
Put your phone in a case. Both issues solved
Sent from my HammerHead
My buttons rattle.
Why would I RMA it?
So you're disgusted with google for not giving you a new phone when there's nothing wrong with your current phone? Is that what we're supposed to understand here?
K.
Stand by for threads complaining about google not doing rmas to get a red Nexus 5.
Sent from my Nexus 5 using Tapatalk
My buttons rattle like crazy, but the phone works just fine. Why would RMA it?
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I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
iggie94 said:
I just bought this phone but the Nexus logo on the back goes in a bit when I apply pressure. Is that normal?
Click to expand...
Click to collapse
Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
aooga said:
Yup. Mine does that, but only when I actually press on it. If you really don't like it, just take the back off and put some thin foam or something under the back.
Click to expand...
Click to collapse
Thanks. I noticed the problem yesterday and it worried me a bit. I won't look too much into it. :good:
Mine rattled it bugged me so I opened the phone and fixed it. No issues since.
Jattro said:
What do you mean that the sim tray protrudes? That it doesn't close fully and sticks out more than the power button? Or it sticks out less than that?
Click to expand...
Click to collapse
I had this issue on my first device. It was out a bit, but no way near the power button. It wasn't flush thou. But I didn't RMA for this. I RMA for faulty LCD. Orange spot appeared on my screen.
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Just noticed a fine line crack all the way across the phone, from top to bottom. I have BB Black Tie protection. Phone was purchased in June(?) How do I proceed?
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iandmacdonald said:
Just noticed a fine line crack all the way across the phone, from top to bottom. I have BB Black Tie protection. Phone was purchased in June(?) How do I proceed?
Sent from my 831C using xda app-developers app
Click to expand...
Click to collapse
Step 1 learn how to use a computer. Mod Edit: This is unnecessary if you don't have anything constructive please don't contribute.
Step 2 Google HTC Advantage....
Well aware of how to use a computer, thank you. But, for those whom are more intellectual and read between the lines and knew my question to be: pursue Blacktie support, or HTC Guarantee?
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iandmacdonald said:
Well aware of how to use a computer, thank you. But, for those whom are more intellectual and read between the lines and knew my question to be: pursue Blacktie support, or HTC Guarantee?
Sent from my 831C using xda app-developers app
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Click to collapse
I would suggest HTC Guarantee. From what I have read they are fast turn around and no questions or loops like Blacktie. And consider that you only get one screen replacement in the first 6 months for FREE!
Once you contact them, they should send you one day shipping package and believe one day turn around with one day return shipping. Try to get Best Buy to move that fast...