Wifi losing connectivity when in Sleep Mode. - One (M7) Q&A, Help & Troubleshooting

It's my only gripe with the HTC One.... When the phone's connected to my router, it flies!!
But... if I put the screen off and put it in my pocket for a while, then get it back out to do something else requiring net access...WiFi's switched off (and yes, it IS set to 'always on' in the WiFi sleep policy btw...) and I have to wait until it re-connects to the router again (which seems to take ages if you're waiting...)
I've been doing some Googling on this and it's quite common with HTC phones apparently....not everyone has it obviously, but I've found no real helpful cure yet if you DO have the problem.
I was thinking of rooting and installing a custom ROM to see if they're any better for me, but the last I knew, if you're rooted, you can't get Sky Go, and it's something I use a LOT, so that's put the blocks on that idea
Any suggestions?

There is two options. One in the power saver and one in the power menu in settings that disable data when the screen is off including wifi. Turn those off.

ste1164 said:
There is two options. One in the power saver and one in the power menu in settings that disable data when the screen is off including wifi. Turn those off.
Click to expand...
Click to collapse
I hope this helps when I'm at work. I work at a hospital and having my connection to WiFi helps when I walk through areas with no singal I can then switch to WiFi calling. My phone unlike my galaxy s3 always disconnects from the secure guest services. My sgs3 hardly ever did that unless I didn't use it all night. I have to constantly re sign in every time my phone is taken out of my pocket.
Sent from my HTC One using xda app-developers app

Nope. Unticking BOTH options hasn't made a difference. Still having to wait for the phone to re-establish itself with the router after periods of inactivity....

I'm having this issue too has anyone found a permanent solution to the problem?

racingmatt1 said:
I'm having this issue too has anyone found a permanent solution to the problem?
Click to expand...
Click to collapse
I've found after updating OTA to 4.2.2 today, the problem now seems to have gone....hopefully (might just've been lucky so far...dunno really yet!)
Have you updated too yet?

Willie_Heckerslyke said:
I've found after updating OTA to 4.2.2 today, the problem now seems to have gone....hopefully (might just've been lucky so far...dunno really yet!)
Have you updated too yet?
Click to expand...
Click to collapse
I am still on 4.1.2 and I'm in the US so we don't have the update yet.

This was one of the first things I noticed after connecting my HTC One (Sprint US) to my home Wi-Fi. It would hold the signal for a bit, maybe a few minutes, and then it would either simply no longer transmit data or the Wi-Fi itself would turn off and back on, with the subsequent connection never establishing a usable data link. Oddly enough, I got my wife an HTC One at the same time (subsidized upgrade for contract renewal), and hers appeared to be working fine, so I was concerned that I had a faulty device. Also, our previous devices (Moto Photons...) worked fine with the Wi-Fi at home as well.
After trying a myriad of settings changes, I found that only one thing worked reliably well: toggling the Wi-Fi off and then back on always resulted in a successful re-establishing of good data throughput to the router and back to the device. I decided to try and see how it performed on other Wi-Fi networks.
I took the device to my place of employment and without fail, the device stayed connected to the Wi-Fi there for the entire 8-10 hours, which only seemed to confirm that there was an issue with my home connectivity with my device only. As annoying as it may be, I am reduced to toggling the Wi-Fi off and back on when I use the phone at home, and I will remain optimistic that this 4.2.2 update fixes my problem, and if not, then I've done enough tinkering with the router at home as well as the phone to be satisfied I tried everything within my power to remedy the situation.

Related

Got to the bottom of Wifi problems... Yep, Definitely

Guys,
I don't know if this is actually a cure yet, but it seems to have worked on my first attempt.
First the background...
When I first got my Kaiser (UK Orange Tytn II) I was at work, I quickly enabled the wifi and all was well. When I got back home later that day I really struggled to get a connection to my access point at home. I connect to a Cisco aironet in both locations (I know there is a post about cisco extensions but I know that is not my problem as I can and have connected to both APs on at least one occasion with no problem).
After deleting wireless settings and a few soft resets I was able to connect at home. I managed to use that wifi connection all night without a problem. Getting back into the office the next day resulted in the same problems connecting to the office access point.
The AP is visible and is 'Available' but doesn't connect automatically. I tried to establish the connection manually, the phone shows the AP as 'Connecting' but shortly after goes back to 'Available'.
I've tried flashing different roms and radios but to no avail.
Last night I got to thinking that I generally connect to my AP, browse the web, sync mail etc, but I don't switch off the wifi when I am finished. I just let the phone go into standby as that shuts the wifi off anyway. So to try something different last night, I disabled wifi once I had finished.
This morning, when I got into the office, I enabled wifi and for the first time it connected immediately and I'm browsing on it just fine. This leads me to believe that there is a problem when the wifi is enabled and the phone is is standby mode for a considerable length of time and then is woken up in a totally different location.
I'll test again tonight by disabling the wifi before I leave the office and hopefully I'll get an instant connection when I get home.
Any thoughts?
I get the same thing for work and cannt connect even though it says available, and then connected.
Tried your approach but didnt work for me.
bluemamba said:
I get the same thing for work and cannt connect even though it says available, and then connected.
Tried your approach but didnt work for me.
Click to expand...
Click to collapse
Of course that might be due to any number of factors. Have you ever been able to connect at your office?
i've had issues with my orange (uk) tytnII actually wanting to make a GPRS connection whilst connected to WiFi when i try and go online.
I connect at work using a program called Odyssey and eventually got that working yesterday, but had to turn off most other connectivity before it'd actually use the WiFi.
then I was at a pub later on with a free wifi hot spot, but that wouldn't connect despite it being 'available'
YAY!
Well...
I retested my theory. Disabled the wireless before I left the office. Got home, enabled it and I connected with no issues.
So there is a problem with having the wifi on when the phone goes into standby and it then waking up in a totally different location.
I wonder if WM6.1 addresses this. I hope so because although I have a work around, its still a pain in the a$$
I had similar problems on my Wizard... never had anything like that on my Kaiser.
DarkDvr said:
I had similar problems on my Wizard... never had anything like that on my Kaiser.
Click to expand...
Click to collapse
Could you tell me what radio you are using?
foobar1977 said:
Could you tell me what radio you are using?
Click to expand...
Click to collapse
ROM: DualTouch v3 (dutty's v3)
Radio: 1.27.11.31
No problems with it.. no missed calls, calls come through fine when I'm on HSDPA.. no wifi problems so far.
DarkDvr said:
ROM: DualTouch v3 (dutty's v3)
Radio: 1.27.11.31
No problems with it.. no missed calls, calls come through fine when I'm on HSDPA.. no wifi problems so far.
Click to expand...
Click to collapse
Thanks, I might give that a go when I get a chance.
My problem is similiar. If I connect to a certain access point, it will stop working after a minute or so and then not be able connect to that access point or any other one, they are just listed as available. Strange...
Firstly set your wifi power to max.
Secondly, my orange Tytn2 (now dutty v3'd) has never had that problem.
I leave navizon on a lot of the time and thus enter and leave wifi zones frequently with wifi on and my device connects fine to the regular ones I use.
Wi-fi connection
Hi unwired,
I've been surfing this site, but unable to find an answer yet, a newbie that I am. Is there a way to define one network as default? Anytime I want to connect, I have to do it manually, and define settins, rather than just switch it on, connect automatically and fire away. This is how it works on my laptop, or I have to high expectations from the Kaiser?
Thanks in advance.
unwired4 said:
Firstly set your wifi power to max.
Secondly, my orange Tytn2 (now dutty v3'd) has never had that problem.
I leave navizon on a lot of the time and thus enter and leave wifi zones frequently with wifi on and my device connects fine to the regular ones I use.
Click to expand...
Click to collapse
This is nothing to do with power settings, or at least not for me or several other people I have spoken to. Its generally not a problem when the wifi is on, its after the device has gone into suspend.
I'll bet my bottom dollar that if I set the reg hack so the wifi is always on I wont have this problem but I can't deal with the battery drain.
Just this morning I was connected to my office wifi, went for lunch without switching off the wifi first and when I got back I was longer able to connect to the same access point.
I then deleted the settings for the access point, soft reset and I'm connected again (even if I switch to low power).
To say that this pi$$es me off is an understatement, what kind of wireless device cant handle waking up in a different location to the one it went to sleep in!?
foobar1977 said:
This is nothing to do with power settings, or at least not for me or several other people I have spoken to. Its generally not a problem when the wifi is on, its after the device has gone into suspend.
I'll bet my bottom dollar that if I set the reg hack so the wifi is always on I wont have this problem but I can't deal with the battery drain.
Just this morning I was connected to my office wifi, went for lunch without switching off the wifi first and when I got back I was longer able to connect to the same access point.
I then deleted the settings for the access point, soft reset and I'm connected again (even if I switch to low power).
To say that this pi$$es me off is an understatement, what kind of wireless device cant handle waking up in a different location to the one it went to sleep in!?
Click to expand...
Click to collapse
I have had similar problems. I get disco'ed from my AP at home and it won't let me re-connect. Jut keeps asking for the WPA2 key.
I use the same remedy as you. Turn off Wifi Before walking out of range. No amount of Softreset's fix it for me.
Although, some ROM's work better than others. ie Alex's WM6 ROM would not connect at all, the ROM / Radio in my sig are perfect so far.
P.S. This might also be tied to my router, cause a router reset fixes it for me. But i doubt work will let you try that
DaveShaw said:
Although, some ROM's work better than others. ie Alex's WM6 ROM would not connect at all, the ROM / Radio in my sig are perfect so far.
Click to expand...
Click to collapse
Yeah I'm really hoping that this is fixed in WM6.1 which, if your experience is anything to go by, might well be the case. I really wanted to wait for the official 6.1, but I feel a flash of Duttys 6.1 coming on real soon.

Froyo + WiFi = disabled connections

So ever since I've gotten my Nexus One I've been noticing it drops out of a WiFi way too often. It does it both at home and at work on Wireless routers using the latest firmware. I've set the sleep policy to never go to sleep but most of the times I wake my phone up, I'll find it on 3G instead of the full strength WiFi it should be on. On 2.1 when I'd go into WiFi settings it would show the connection and say something along the lines of "Connection unsuccessful, tap to try again" and on 2.2 it just says "Disabled, Secured by blah blah blah". If I retry, it ALWAYS connects and WiFi will stay active for a short period of time before falling back to 3G.
Is there some way I can tell Android to retry the WiFi connection if it fails instead of just giving up? I've been looking through the WiFi API's on the Android Developer site and I'm this close to writing an application that will attempt to mitigate this issue for me.
If I'm within range of one of my pre configured networks, I want the phone to try it's hardest to stay on WiFi. If it loses connection, retry. It it can't get it after 5 retries, wait five minutes and try it again, don't just give up and mark the connection as disabled.
I've read tons of threads about people with WiFi issues and people always say "it's the router, it's the channel, etc, etc" but my WiFi works perfectly fine as long as there is a human to reconnect it if it drops.
Anyone else in the same boat as me?
ok so apparently I'm the only one with an N1 and a WiFi issue.......
I have the same exact issues.
I have the same issue as well and if it stays on I have to turn wifi off and back on so it will connect properly
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Sent via the XDA Tapatalk App
same issue here. i had been looking for an app that would force the connectivity, but the market doesn't seem to have it. just a bunch of crappy wifi on/off switcher management apps. i'm surprised that no one has hacked this function or built an app for it.
It's certainly a very annoying problem. Mine will go to known good wifi networks, at work, at home and at other locations where my other devices work flawlessly. I have a coworker with the exact same firmware (we updated using the same file) on a nexus one that has never seen this problem, which I find odd, but I'm fairly new to Android. It looks like a software or driver issue to me, but as I said, I'm new to Android.
My device shows the known networks as "Disabled", but I can connect manually.
Looks like it's worth me coding up an App to fix this then.
what kernel are you using? i used to have that problem but that has gone away with newer kernels. unfortunately a new problem has arisen where after being in standby for a while, wifi shows as connected but doesn't have an outside ip. wondering if its my rogers modem or not.
y2whisper said:
what kernel are you using? i used to have that problem but that has gone away with newer kernels. unfortunately a new problem has arisen where after being in standby for a while, wifi shows as connected but doesn't have an outside ip. wondering if its my rogers modem or not.
Click to expand...
Click to collapse
2.6.32.9-27220-g328f560
android-[email protected]#1
I've never tried a new kernel.. Is this something I should look into?
I'm running the same kernel.
BootsSiR said:
Looks like it's worth me coding up an App to fix this then.
Click to expand...
Click to collapse
Personally I wouldn't do any work towards writing an app to fix this since it looks to me to be an OS or driver issue that should be resolved in a future release (hopefully in very short order).
An app would really just be a band-aid, but I'm the lazy type and I can deal with using my cell ular data when I don't feel like reconnecting my wifi.
Full disclosure: I'm a crummy programmer and it takes me forever to write stuff so I'm usually less inclined to do it.
w9ndb said:
Personally I wouldn't do any work towards writing an app to fix this since it looks to me to be an OS or driver issue that should be resolved in a future release (hopefully in very short order).
An app would really just be a band-aid, but I'm the lazy type and I can deal with using my cell ular data when I don't feel like reconnecting my wifi.
Full disclosure: I'm a crummy programmer and it takes me forever to write stuff so I'm usually less inclined to do it.
Click to expand...
Click to collapse
I'd rather take the time to fix it then wait for an update that may never arrive. Always fun digging into the API anyways
That's cool. I still find it a bit troubling, though, that some devices see it and some don't, using the same firmware, on the same wireless networks.
I guess it could be a board rev. difference or an app conflict or something. ::shrugs::
I have a similar problem. I use APNdroid to keep cellular data off and use wifi, but I continually have to reconnect wifi no matter what if I am not actively using it. Defeats the purpose of push email.
I downloaded APNdroid after checking data usage and finding that with wifi on there was still significant 3G leakage. Especially confusing with wifi set to never sleep and plugged in overnight.
On the plus side, APNdroid has netted me a lot more battery life, I can almost get two days and one night. I almost never use my spare battery anymore.
Just as an additional data point, I am having the exact same issue with 2.2 FRF83 (I had been on FRF50).
It looks to me like it is simply scanning all of the time and never associating with a known network. I'm not sure why it flags them as "Disabled", however.
Have you guys tried to set the "wi-fi sleep policy" to "never"
if not, try this:
Wifi settings->menu->advanced->wifi sleep policy->Never
safeplayer22 said:
Have you guys tried to set the "wi-fi sleep policy" to "never"
if not, try this:
Wifi settings->menu->advanced->wifi sleep policy->Never
Click to expand...
Click to collapse
Yeah, it doesn't help, that was one of the first things I tried. Any time I leave and come back, the networks show as "Disabled". It's a frustrating issue in that it isn't consistant. It's 80% fail, 20% work.
I had my g1 for a year now and just now got my n1. I havent rooted it b/c of this bug. At first i couldnt listen online radio b/c as soon the display went out it would buffer the whole time. I played with the wifi router and the n1 wifi settings an managed to fix it somehow, BUT when i wake up in the morning for some od reason it lost connection and never reconnected again. So i can hear online radio with the display out but after some hours w/o online radio and just in standby it loses wifi connection and never connects again
This issue is not new. There is a thread on the google forum many pages long. Nobody hase even a clue where it could come from. Some1 on the forum said if u call support they will tell its ur routers fault.
The n1 completly ignores the sleep policy settings.
I have rooted two g1s with goldcard and still using one w/o a problem.
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Zapo said:
I had my g1 for a year now and just now got my n1. I havent rooted it b/c of this bug. At first i couldnt listen online radio b/c as soon the display went out it would buffer the whole time. I played with the wifi router and the n1 wifi settings an managed to fix it somehow, BUT when i wake up in the morning for some od reason it lost connection and never reconnected again. So i can hear online radio with the display out but after some hours w/o online radio and just in standby it loses wifi connection and never connects again
This issue is not new. There is a thread on the google forum many pages long. Nobody hase even a clue where it could come from. Some1 on the forum said if u call support they will tell its ur routers fault.
The n1 completly ignores the sleep policy settings.
I have rooted two g1s with goldcard and still using one w/o a problem.
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Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, I know fore a fact it's not my access point. I am a network engineer and worked on wireless systems for years and debugging these types of problems is something I'm a bit obsessive about. This stinks of a software or driver problem to me. It could potentially be a hardware revision issue since we have a N1 that works perfectly in all scanerios.
I've tested this with the following access points:
Apple Airport Extreme
Apple Airport Express
Meru
Cisco 1231
Cisco 350
Belkin pre-n
Linksys WRT54G stock
Linksys WRT54G dd-wrt (I forget the build number)
Soekris Engineering running pfSense
All exhibit the same behavior, while my control devices (Apple iPhone 3g, Apple Macbook Pro and a MyTouch 3g running Cyanogen 2.1).
I wasn't aware that this was related to rooting, I'd be more than happy to move back to a stock ROM if that solved my problem. Maybe I'll try that today if I get some time.
Could you possibly post a link to the google forum you're referencing?
I'm currently digging through the alogcat output to see if there is anything interesting in there.
This issue is worse since I upgraded to 83. I'm actually holding off to try CM6 when it comes out to see if there is any better performance there. I'm not sure if he uses updated drivers or kernel that may give better wifi performance.

[Q] Hp TouchPad running Android - Wifi force close

I've tested this with a3.5, Xron and Miui and they all get this problem. Maybe installing certain apps trigger this to happen but wifi will eventually slow down when trying to connect to a signal and will be essentially non functional since the OS will basically freeze and then tell you to force close wifi and it requires a wipe and fresh install to fix.
Has anyone else run into this problem?
Check this and see if it helps you.
http://forum.xda-developers.com/showpost.php?p=20863566&postcount=14
StEVO_M said:
Check this and see if it helps you.
http://forum.xda-developers.com/showpost.php?p=20863566&postcount=14
Click to expand...
Click to collapse
I don't think its the same issue. In those instances you can still try to change which wifi signal you want to connect to, I think it just loops from connecting and it would disconnect. I think this issue is common and dropped connections occur as well.
But I'm talking about a situation where if you even try to enter the wifi options it will force close.
iamsamsamiam said:
I don't think its the same issue. In those instances you can still try to change which wifi signal you want to connect to, I think it just loops from connecting and it would disconnect. I think this issue is common and dropped connections occur as well.
But I'm talking about a situation where if you even try to enter the wifi options it will force close.
Click to expand...
Click to collapse
Before I changed it, it would take forever to get it to release the connection. I just kept hitting "Wait" rather than "Force close" it would take several minutes but would eventually come up and allow me to Forget the network.
It sure sounds like the same, not saying it is, but very similar.
I experienced this problem for the first time yesterday in area where was about 20 WIFI networks. Never ever it happened in my house on A2. A3 A3.5 or XRON2.8
http://rootzwiki.com/topic/13779-now-i-believe-that-there-is-wifi-problem/
I have the same issue today, Wifi setting is forced to close, and cannot connect to any Wifi signals. I think it's a bug and it related to the time or date. Because I didn't do anything and it just happened.
No new apps install, no setting changed, and the device was keep on, so it just happens.
Hope someone can find out where the problem is...so sad this happen on New Year's eve....
i have this problem also, the solution i found was letting the touchpad go dead and than begin to connect wifi again.
Similar wifi comments here: rebooting [or maybe toggling/other disconnect] with wifi on/remembered would get it into a state where it was scanning and connecting over and over without really ever working. this was only happening once it was 'remembered'. Going through the wifi settings to forget in this state involved hitting 'wait' a few times and then i'd reboot and readd. 1st wifi connect is always solid for me.
I've found: market.android.com/details?id=com.brilliapps.wifiandmorefixer
Does the same thing except it is one click. I rebooted after the first go, but now no longer. i run this and then readd wifi - all set.

[Q] wifi problem

hi there
My wifi either sits searching or no network found it wont pick up any network
Its a stock rom never flashed only official upgrades
i have tried 3 hard rested and each time straight fter the rest it detects the wifi and connects to the network
but after entering my details and syncing mail and other accounts wifi will no longer work
its a bit weird
any ideas
thanks in advance
Steven
one_mad_punk said:
hi there
My wifi either sits searching or no network found it wont pick up any network
Its a stock rom never flashed only official upgrades
i have tried 3 hard rested and each time straight fter the rest it detects the wifi and connects to the network
but after entering my details and syncing mail and other accounts wifi will no longer work
its a bit weird
any ideas
thanks in advance
Steven
Click to expand...
Click to collapse
Hi there, I have the exact same situation, I tried everything, master resets, downgrades of spls and custom roms, and different radios. All didnt work. I asked the same question and no one replied, may mean there is no known solution. I also scoured the web for a whole week, reading almost everything about this issue and trying whatever was suggested to no avail. Now I am selling my HD7 with "the wifi and bluetooth doesnt work".
thanks for the reply and sorry to hear your phone is in the same boat as mine.
Mine seems to be getting worse, slowly affecting other functions of the phone. ive lost count of the hard resets i've done now. somethimes settings wont open, apps dont always open. got to pull the battery to shut the phone off as the screen dulls down if i leave it but it doesnt time off. and the power button sometimes works and sometimes don't.
think unless someone turns up with a magic nswer soon, i'll need to order new phone too. shame coz i really like the hd7
I am having the same problem. Wifi worked fine since I bought the phone on 11/2010, but stopped working last night. When I went to power the phone off, I had to remove the battery because it was stuck on the "Goodbye" screen (the first time this has happened).
Same problem, what can we do?
Scalabrine said:
I am having the same problem. Wifi worked fine since I bought the phone on 11/2010, but stopped working last night. When I went to power the phone off, I had to remove the battery because it was stuck on the "Goodbye" screen (the first time this has happened).
Click to expand...
Click to collapse
Exactly the same problem. I've flashed and reflashed, tried all radios from 5.51, 5.52, 5.69 to 5.71.
After a reset the wifi works once or twice then doesn't work anymore :crying:
Must be the module within the phone. I see the middle housing has two connectors for WiFi and GPS, perhaps the WiFi connector doesn't work but it looks like this little thing is only an antenna, not a module.
The part I meen is a "sticker" that's on the same piece of plastic as the kickstand.
Should i replace the entire inner part or would the antenna be enough?
Help: WiFi/Bluetooth Problem
Hi, I suggest you change the title to 'WiFi/Bluetooth Problem' as I also have the same problem. It does not detect either of the two WiFi protocols (WPA2 & WEP) as I tried both with my router (laptops and androids get them both perfect).
Bluetooth on the other hand, does not pair with ANY device. Brings 'Tap to pair' prompt', then the Error 'Not Supported'. I'm running Dynamics v2.0 - Newer WP7.8 custom ROM, but this was the same even with factory ROM.
So are there any developments regarding the problems here? I still got it, no Wi-Fi, no BT...
I have a problem with my WiFi too. everything was ok since I had my HD7 two years ago, and I started to flash many custom roms a year ago with no problems at all. but one month ago my WiFi stopped working without any obvious reason, my phone was connected to wifi and I put it on the table then I picked it up.... no WiFi at all and no internet sharing also. I can turn on or off the green switch of the wifi but only just for fun! and the Wifi icon which usually pops down from the top of my phone will never appear.
I tried to flash new or old roms, many many hard resets with no luck. Also opened my phone to check if there is a hardwear problem but seems not.
Now I'm using cellular for the internet untill I can buy a new phone and break this one.
Ik must be built in or so. Every flash I do, two reboots later, Wi-Fi breaks.
They just want us to get new phones :/
EDIT
I've also installed two different, brand new, SD-card (1 class 2 and 1 class 10) but this gives the same problem.
On a side note, the class 10 is way, way faster
/EDIT
Same here
The WiFi just stopped working out of the blue and nothing i've done has restarted it. It must be something with WP7 because now the wifi icon no longer appears and the Internet sharing option is blank.

Wi-Fi issues on BLU R1 HD (even after multiple resets)

Hi guys, help a n00b out.
This is my first Android phone, but I'm technically proficient, generally (was a sysadmin in an alternate timeline).
Non, rooted, Amazon variant (with ads), 2GB/16GB version of the phone.
Wifi will stop working several times a day depending upon consumption (more frequently if I'm spending lots of time on YouTube, otherwise just once a day). Wifi is still connected, still reporting connection and activity on the status bar, but nothing's coming in or going out, not even a basic google search.
What I've tried that does not fix the issue:
Turning WiFi off and then on
Forgetting the Wifi profile and reconnecting
Rebooting the router
Updating the routers' firmware (Apple Airport, bleh)
Moving to a different wifi AP (in another building)
Setting up a static IP address and using Google's 8.8.8.8 DNS sever
Factory reset from the settings app (under "Backup and Reset")
Hard reset/wipe from the bootloader (holding down power and volume up while the phone is shut off, going into recovery mode, etc.)
The only thing that works is to reboot, and that is only worth a few hundred megs of transfer or so, and then Wifi is locked up again.
I've had the wifi die within an hour of a reboot.
I'm a Realtor, and use my phone for work, so obviously this is a pain.
The problem is fairly recent, only occurring in the past month or so. I wonder if the v.9 OTA update did it. I didn't play extremely close attention to the updates.
Any ideas, guys? I've taken every troubleshooting step I can think to take.
Much regards,
Ram
Wanted to add that I've tried Wifi-fix apps like FXR (can't find it on the play store anymore).
Wifi Fixer seems to crash as soon as I turn on Wifi. Strange.
I don't even get the "Connected. No Internet" error for long. It *thinks* that Wifi is working fine, but it doesn't work at all.
Also, I'm not able to ping local computers or computers on the internet (in case that helps with troubleshooting).
Thanks!
Further clarification: The wifi problem showed up within a couple hours of hard-resetting the phone. There was no lag.
Also, I was wrong in the previous clarification. When I pinged 8.8.8.8, 1 out of 3 pings came back ok. That is reallllly weird! None of the pings came back when pinging a local computer, but that might be a firewall issue. When I ping the router itself (192.168.1.1), I get 1 out of three come back.
When I do 10 pings to the router, I get erratic results. Sometimes I get none back, sometimes 7.
I have no problems pinging 8.8.8.8 over LTE.
One thing I notice is that it has a tendency to say "SAVED," and stay disconnected. I have to remind it to actually connect to the AP several times, and then it does (but of course it doesn't actually work).
FYI, turning off bluetooth and turning it on again SEEMS to fix the issue.
Will keep trying to see if this is a reliable fix.
Anyone else seen this?
rlaska said:
FYI, turning off bluetooth and turning it on again SEEMS to fix the issue.
Will keep trying to see if this is a reliable fix.
Anyone else seen this?
Click to expand...
Click to collapse
have not seen this problem on any of my R1 but the typical "fix" for failing connections is to toggle airplane mode, on and off
mrmazak said:
have not seen this problem on any of my R1 but the typical "fix" for failing connections is to toggle airplane mode, on and off
Click to expand...
Click to collapse
Thanks! I don't know if that does anything more than just turning WiFi off and on (which I've tried), but I discovered today that toggling bluetooth seems to fix it, so I'm guessing that toggling Airplane mode would fix it as well.
Thanks for the info! I'm sure I've seen that suggestion before, don't know why I haven't tried it. Probably didn't realize that toggling Airplane does more than just cycling the Wi-Fi itself.
Thanky!!
rlaska said:
Thanks! I don't know if that does anything more than just turning WiFi off and on (which I've tried), but I discovered today that toggling bluetooth seems to fix it, so I'm guessing that toggling Airplane mode would fix it as well.
Thanks for the info! I'm sure I've seen that suggestion before, don't know why I haven't tried it. Probably didn't realize that toggling Airplane does more than just cycling the Wi-Fi itself.
Thanky!!
Click to expand...
Click to collapse
Yes toggling airplane mode forces a full reset of all the radio stacks. Just toggling wifi by itself does not reset the driver only the interface
mrmazak said:
Yes toggling airplane mode forces a full reset of all the radio stacks. Just toggling wifi by itself does not reset the driver only the interface
Click to expand...
Click to collapse
Good to know! I could have saved myself 2 or 3 hard resets :silly:
Glad you shared this. I'm also having WiFi problems and it's driving me nuts. I couldn't figure out if it was my ISP, my router or the phone itself. The symptoms are similar to those that you describe.
Toggling airplane mode seems to fix it, but just for a few minutes.
I'm also on V9 but it was happening on V8.7 too.
I'll try to get a log to share.
t4n017 said:
Glad you shared this. I'm also having WiFi problems and it's driving me nuts. I couldn't figure out if it was my ISP, my router or the phone itself. The symptoms are similar to those that you describe.
Toggling airplane mode seems to fix it, but just for a few minutes.
I'm also on V9 but it was happening on V8.7 too.
I'll try to get a log to share.
Click to expand...
Click to collapse
There may be a deeper issue. Blu had initially pulled there 8.5 update because of many connection issues after the ota.
They supposedly fixed it with 8.6
Maybe similar issue as you are having.
??
t4n017 said:
Glad you shared this. I'm also having WiFi problems and it's driving me nuts. I couldn't figure out if it was my ISP, my router or the phone itself. The symptoms are similar to those that you describe.
Toggling airplane mode seems to fix it, but just for a few minutes.
I'm also on V9 but it was happening on V8.7 too.
I'll try to get a log to share.
Click to expand...
Click to collapse
Man, I'm sorry the airplane mode doesn't fix your phone for more than a few minutes. I only have to reset airplane mode every few days now.
The other big thing I did was do a hard reset of the phone from the bootloader, and set it up all over again.
If airplane mode isn't helping, a hard reset might help (although I understand it's realllly painful to do.)
If it helps, I use an IFTTT recipe to back up my SMS to spreadsheets on google drive -- but this only works in real time, not as a retroactive backup.
Here's the instructions for doing the hard reset
Best of luck!!
rlaska said:
Man, I'm sorry the airplane mode doesn't fix your phone for more than a few minutes. I only have to reset airplane mode every few days now.
The other big thing I did was do a hard reset of the phone from the bootloader, and set it up all over again.
If airplane mode isn't helping, a hard reset might help (although I understand it's realllly painful to do.)
If it helps, I use an IFTTT recipe to back up my SMS to spreadsheets on google drive -- but this only works in real time, not as a retroactive backup.
Here's the instructions for doing the hard reset
Best of luck!!
Click to expand...
Click to collapse
I've got the same issues with my R1 HD. I have airplane mode turned on, but I haven't tried toggling it on and off. I don't want to have to resort to the hard reset, but I'm willing to try it if nothing else.
funkychinaman said:
I've got the same issues with my R1 HD. I have airplane mode turned on, but I haven't tried toggling it on and off. I don't want to have to resort to the hard reset, but I'm willing to try it if nothing else.
Click to expand...
Click to collapse
What I've learned from previous replies is that toggling airplane mode on and off does a more complete reset of the networking software than just turning wifi on and off.
Do any of you guys have issues with Google Assistant not wanting to text anyone? It's driving me nuts!
rlaska said:
Hi guys, help a n00b out.
This is my first Android phone, but I'm technically proficient, generally (was a sysadmin in an alternate timeline).
Non, rooted, Amazon variant (with ads), 2GB/16GB version of the phone.
Wifi will stop working several times a day depending upon consumption (more frequently if I'm spending lots of time on YouTube, otherwise just once a day). Wifi is still connected, still reporting connection and activity on the status bar, but nothing's coming in or going out, not even a basic google search.
What I've tried that does not fix the issue:
Turning WiFi off and then on
Forgetting the Wifi profile and reconnecting
Rebooting the router
Updating the routers' firmware (Apple Airport, bleh)
Moving to a different wifi AP (in another building)
Setting up a static IP address and using Google's 8.8.8.8 DNS sever
Factory reset from the settings app (under "Backup and Reset")
Hard reset/wipe from the bootloader (holding down power and volume up while the phone is shut off, going into recovery mode, etc.)
The only thing that works is to reboot, and that is only worth a few hundred megs of transfer or so, and then Wifi is locked up again.
I've had the wifi die within an hour of a reboot.
I'm a Realtor, and use my phone for work, so obviously this is a pain.
The problem is fairly recent, only occurring in the past month or so. I wonder if the v.9 OTA update did it. I didn't play extremely close attention to the updates.
Any ideas, guys? I've taken every troubleshooting step I can think to take.
Much regards,
Ram
Click to expand...
Click to collapse
It seems that you tried almost everything.
If you root the phone with Magisk you could install a wide range of apps that would improve WIfi. Unfortunately, I am not sure if Magisk will work on a Blu phone.
For now maybe try using, the DNS Changer app from Google play. It does not require root and will allow you to lock into 8.8.8.8 within your phone.
Next, in your router there should be an option to scan the 2.5 ghz channel range and automatically select one that is not being used by your neighbors. Finally, its quite possible that the update caused the issue. It seems that Blu has had quite a few issues with their recent system updates. Whenever, you can afford it. Get rid of the phone. You can buy the Le Eco Pro 3 on Amazon for $178...it has a Snapdragon 821 processor!
By the way, I own two Blu phones: both are now in a box. I replaced both phones with Le Eco pro 3. Best phone I have ever owned.
tsongming said:
It seems that you tried almost everything.
If you root the phone with Magisk you could install a wide range of apps that would improve WIfi. Unfortunately, I am not sure if Magisk will work on a Blu phone.
For now maybe try using, the DNS Changer app from Google play. It does not require root and will allow you to lock into 8.8.8.8 within your phone.
Next, in your router there should be an option to scan the 2.5 ghz channel range and automatically select one that is not being used by your neighbors. Finally, its quite possible that the update caused the issue. It seems that Blu has had quite a few issues with their recent system updates. Whenever, you can afford it. Get rid of the phone. You can buy the Le Eco Pro 3 on Amazon for $178...it has a Snapdragon 821 processor!
By the way, I own two Blu phones: both are now in a box. I replaced both phones with Le Eco pro 3. Best phone I have ever owned.
Click to expand...
Click to collapse
Unfortunately, the DNS change doesn't help the problem I had. I tried to manually set the DNS to 8.8.8.8, but it still wouldn't connect to anything. I just think BLU's firmware isn't all that great, and I don't know if they have any actual form of service (other than the extended warranty I was silly enough to purchase). Thank goodness for xda, because I now have a very effective workaround that I only have to use once a day or so (and that doesn't take a long time to cycle through).
The reason I didn't try harder to troubleshoot the wifi network itself is that this phone does the same thing at home, at work, and at Starbucks, and taking it from one place to another doesn't reset the issue. Wifi is just BROKE. Also, none of our other devices (two laptops, two desktops, three iphones, and three iPads) have any such problems.
LeEco sounds like an interesting budget phone. I'm a little wary of budget phones after my BLU, though, since the BLU had relatively glowing reviews initially. I might try saving up for an LG or something. The reviews on the BLU were pretty high, but the performance and stability didn't last very long. Some apps are painfully slow to use, although the system in general is tolerable. I'll keep it for a year (until June) and then look at other options
Are there any good sites to find out about quality budget phones? The budget phones that carriers push are really crappy, Amazon seems rather haphazard, and most of the big Android websites mostly push the very expensive stuff.
I think it's absolutely bananas to pay $700 every two years, but what do I know? :laugh:
Thanks for the tips. I appreciate everyone's helpfulness. This forum is the best!
rlaska said:
Unfortunately, the DNS change doesn't help the problem I had. I tried to manually set the DNS to 8.8.8.8, but it still wouldn't connect to anything. I just think BLU's firmware isn't all that great, and I don't know if they have any actual form of service (other than the extended warranty I was silly enough to purchase). Thank goodness for xda, because I now have a very effective workaround that I only have to use once a day or so (and that doesn't take a long time to cycle through).
The reason I didn't try harder to troubleshoot the wifi network itself is that this phone does the same thing at home, at work, and at Starbucks, and taking it from one place to another doesn't reset the issue. Wifi is just BROKE. Also, none of our other devices (two laptops, two desktops, three iphones, and three iPads) have any such problems.
LeEco sounds like an interesting budget phone. I'm a little wary of budget phones after my BLU, though, since the BLU had relatively glowing reviews initially. I might try saving up for an LG or something. The reviews on the BLU were pretty high, but the performance and stability didn't last very long. Some apps are painfully slow to use, although the system in general is tolerable. I'll keep it for a year (until June) and then look at other options
Are there any good sites to find out about quality budget phones? The budget phones that carriers push are really crappy, Amazon seems rather haphazard, and most of the big Android websites mostly push the very expensive stuff.
I think it's absolutely bananas to pay $700 every two years, but what do I know? :laugh:
Thanks for the tips. I appreciate everyone's helpfulness. This forum is the best!
Click to expand...
Click to collapse
Le Eco isn't a Budget phone. It is a top tier phone that has few peers among 2016 phones.
If you look at the specs of the Le Eco Pro 3 Us version ( X727) vs a One Plus 3 T, or One Plus 5 ( $450-$600) range phones or compare it to a Samsung S7 or S8 and you will see that the specs are very similar.
The reason, the Le Eco Pro 3 phone is cheap ( $179) is because they more or less went out of business in the US, due to foolish expansion spending. But, I can not recommend these phones enough. They will be supported by members of XDA for the next few years. Even the $139 Le Eco S3 has a Snap dragon 625 processor! If you do end up buying one, PM me and I will be happy help you with getting it configured.
Obviously, I love these phones, I enjoy the customization options and speed Antutu: https://www.kimovil.com/en/leeco-le-pro-3/antutu
Plus, you can pretty much put any version of Android on these phones, including the new Pixel Camera!
I realize this may not be your thing. if you want something safe and inexpensive maybe go for a Motorola G5, or a Honor 6. Both are outstanding phones supported by solid companies.
Back to Blu, they do indeed have a tech support number: US: 1-877-602-8762.
If your phone is under warranty, from what I have read they will repair it. Although it could take up to a week. If you by chance bought the phone on Amazon. They have a A to Z guarantee and will give you a refund for up to 90 days after purchase. Plus, you could have your refund in a couple of days.
In the end, I agree that your issue is related to the firmware.
It really does sound like you tried everything to resolve the issue. But, did you try resetting the phone? If not, that may work.
My daughter has a Blu R1 HD that I just replaced with a Le Eco S3. ( For her major upgrade) But, the Blu R1 HD is actually a decent phone. It just sounds like their update caused a corruption issue. In my experience these issues are common in phones that have a locked boot-loader. So It is likely a permissions conflict that you probably will not be able to solve without Blu's help or maybe just resetting the phone.
@rlaska Same problem here, on various ROMs.
By any chance, do you have the amazon prime music app installed? If yes could you try uninstalling it and reboot. Oddly enough for me it seemed to restore a normal wifi that after removing it from my phone. So far I'm thinking it's not really related, but well don't really hurt to test.
emc2cube said:
@rlaska Same problem here, on various ROMs.
By any chance, do you have the amazon prime music app installed? If yes could you try uninstalling it and reboot. Oddly enough for me it seemed to restore a normal wifi that after removing it from my phone. So far I'm thinking it's not really related, but well don't really hurt to test.
Click to expand...
Click to collapse
That's wild! As far as I know, you can't uninstall it, but you can disable it. I've disabled it, so we'll see if that helps.
Sounds like a long shot, but you never know!
emc2cube said:
@rlaska Same problem here, on various ROMs.
By any chance, do you have the amazon prime music app installed? If yes could you try uninstalling it and reboot. Oddly enough for me it seemed to restore a normal wifi that after removing it from my phone. So far I'm thinking it's not really related, but well don't really hurt to test.
Click to expand...
Click to collapse
Mines been disabled and my phone has WiFi issues every so often so it can't be related to that app.
It would have surprised me if it was that too, the app have been updated a few times already an problem were still there.
An other possible explanation is that this app was responsible for most of my WiFi data use, so maybe it's working for me just because now I basically don't use as much wifi as I used with the app installed.

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