[Question] Another camera issue - One (M7) Q&A, Help & Troubleshooting

I am actually opening this thread to let everybody know about my journey with HTC Ones. So, for those of you who doesn't know, I got two HTC One developer editions (for me and my wife).
I made my initial purchase for about 3 months ago. And since then, I made several exchange requests for both my unit and her's. Each exchange request takes about a week to clear out. Can't remember the exact order but my reasons were like as follows;
1- Gap between the casing (both units)
2- Stuck pixels (we didn't know that this would be on every single unit at the time)
3- More stuck pixels
4- Dim notification LED
5- Faulty front camera (no picture)
Ok so I thought it was just my luck, getting all these faulty devices. Last units I decided to keep had stuck pixels too, but it wasn't noticeable unless I adjust the brightness to full and open a black background image. So I decided to keep them.
Yesterday, I was taking pictures of my 7 month old son using my HTC One on low light, and I noticed a blueish color on camera picture. So I gave it a try with my wife's One, and saw that no blueish color was present. I adjusted ISO to 800, and exposure and every single other setting to make both units within same condition, sat in the same place and took these two pictures; attached are the end results.
I've pasted RMA period. And read couple of threads about how the repaired units came back worse than initial.
I never had any issues with iPhone in the past, but I'm sick of ios. I also read many posts about SGS4 issues. All I want is a proper, nice quality Android smartphone. Now, what would you do?

djan84 said:
I am actually opening this thread to let everybody know about my journey with HTC Ones. So, for those of you who doesn't know, I got two HTC One developer editions (for me and my wife).
I made my initial purchase for about 3 months ago. And since then, I made several exchange requests for both my unit and her's. Each exchange request takes about a week to clear out. Can't remember the exact order but my reasons were like as follows;
1- Gap between the casing (both units)
2- Stuck pixels (we didn't know that this would be on every single unit at the time)
3- More stuck pixels
4- Dim notification LED
5- Faulty front camera (no picture)
Ok so I thought it was just my luck, getting all these faulty devices. Last units I decided to keep had stuck pixels too, but it wasn't noticeable unless I adjust the brightness to full and open a black background image. So I decided to keep them.
Yesterday, I was taking pictures of my 7 month old son using my HTC One on low light, and I noticed a blueish color on camera picture. So I gave it a try with my wife's One, and saw that no blueish color was present. I adjusted ISO to 800, and exposure and every single other setting to make both units within same condition, sat in the same place and took these two pictures; attached are the end results.
I've pasted RMA period. And read couple of threads about how the repaired units came back worse than initial.
I never had any issues with iPhone in the past, but I'm sick of ios. I also read many posts about SGS4 issues. All I want is a proper, nice quality Android smartphone. Now, what would you do?
Click to expand...
Click to collapse
If I were you I would have probably had enough of this and return the device and go for SGS4. I have never had any problems with Samsung, nor with the first SGS or SGS2.
You just have bad luck, I had many phones in my life and not a single problem with any of them. My SGS2 is still used by my girlfriend, who loves it!

Well...its a pain in the a... I know... and I cannot complain, I had no problem so far with the device...
But I would send it back and wait for a new one.
Trust me, even tho you will have less build-quality problems with the SGS...its also not flawless..
Anyway...we cannot tell you what to do
I had sgs3 sgs4 ..btw

djan84 said:
I am actually opening this thread to let everybody know about my journey with HTC Ones. So, for those of you who doesn't know, I got two HTC One developer editions (for me and my wife).
I made my initial purchase for about 3 months ago. And since then, I made several exchange requests for both my unit and her's. Each exchange request takes about a week to clear out. Can't remember the exact order but my reasons were like as follows;
1- Gap between the casing (both units)
2- Stuck pixels (we didn't know that this would be on every single unit at the time)
3- More stuck pixels
4- Dim notification LED
5- Faulty front camera (no picture)
Ok so I thought it was just my luck, getting all these faulty devices. Last units I decided to keep had stuck pixels too, but it wasn't noticeable unless I adjust the brightness to full and open a black background image. So I decided to keep them.
Yesterday, I was taking pictures of my 7 month old son using my HTC One on low light, and I noticed a blueish color on camera picture. So I gave it a try with my wife's One, and saw that no blueish color was present. I adjusted ISO to 800, and exposure and every single other setting to make both units within same condition, sat in the same place and took these two pictures; attached are the end results.
I've pasted RMA period. And read couple of threads about how the repaired units came back worse than initial.
I never had any issues with iPhone in the past, but I'm sick of ios. I also read many posts about SGS4 issues. All I want is a proper, nice quality Android smartphone. Now, what would you do?
Click to expand...
Click to collapse
Check this thread..even i have this problem with my phone..
http://forum.xda-developers.com/showthread.php?t=2317507

Related

[Q] Stuck Pixel

Hey guys, I just got a replacement of my One (previous one had capacitative buttons' light leaking out of the rightmost bottom part). I just noticed that I have a stuck pixel in here (white) and but not black (which means it's dead, right?). So I was thinking to get a replacement again, but I'm afraid that the other one may have more stuck / dead pixels than this one, because I've read people complaining about multiple pixel problems. So, what do you guys say? Should I get a replacement or just wait for the pixel to un-stuck itself?
The only thing that irks me is that it's in the middle of the whole screen.
*BUMP*
Anyone?
There's a few apps that help with stuck pixels, they just flash the screen multiple colors until the pixel fires correctly.
I had 3 stuck pixels when I got this phone but within a week they fixed themselves
Sent from my Tricked out HTC One
I have about 6 dead/stuck pixels. Tried the apps for a hour, i just requested a new device. Waiting for htc to send me another one before i ship mine back
Squirrel1620 said:
There's a few apps that help with stuck pixels, they just flash the screen multiple colors until the pixel fires correctly.
I had 3 stuck pixels when I got this phone but within a week they fixed themselves
Sent from my Tricked out HTC One
Click to expand...
Click to collapse
I did use this app, the impact of the stuck pixel have seemed to be lowered (ran the app 3 times for 30 minutes) as compared to before. But it didn't vanish completely.
Ignore it... I had my HTC One for 2 months now and when I got it there was no stuck pixels... Then within the 2 months usage stuck pixel are popping out and just disappearing within days of ignoring it. Some last for weeks but they all eventually disappeared. I only have 1 stuck pixel now on my unit where somewhere within the 1st month it manage to produce up to 6 stuck pixels.
Wow. I was just thanking my stars a couple days ago that my One was perfect. No gaps in the corners, no dead pixels, no faulty camera, no nothing. But it bricked and now I'm gonna have to get a replacement. Hope my luck holds out.
Riyal said:
Ignore it... I had my HTC One for 2 months now and when I got it there was no stuck pixels... Then within the 2 months usage stuck pixel are popping out and just disappearing within days of ignoring it. Some last for weeks but they all eventually disappeared. I only have 1 stuck pixel now on my unit where somewhere within the 1st month it manage to produce up to 6 stuck pixels.
Click to expand...
Click to collapse
Just for the clarification; was it a white pixel? And if you increase the brightness of the screen, the brightness of the stuck pixel also increases?
Yes it is white sometimes changing color constantly I know what stuck, hot and dead pixels are
And by the way it's not noticeable on lowest brightness so yeah it's visible only on high brightness
5pace said:
Just for the clarification; was it a white pixel? And if you increase the brightness of the screen, the brightness of the stuck pixel also increases?
Click to expand...
Click to collapse
Riyal said:
Yes it is white sometimes changing color constantly I know what stuck, hot and dead pixels are
And by the way it's not noticeable on lowest brightness so yeah it's visible only on high brightness
Click to expand...
Click to collapse
Thanks a bunch, you saved me from getting my second replacement. I was just clarifying my concept of stuck pixel, and not judging your knowledge.
Oh yeah, and what was the average period they got fixed by themselves? How many days / weeks?
Like I said it's random... Only those I've noticed is 4days, 9 days and the longest was I think 5 weeks I always noticed the 5 weeks because it seems like 2 pixels got stuck which is side by side to each other so it created a much brighter white. But it got fixed by itself in 5 weeks estimate. Not sure how it got fixed though probably the constant video playback(I'm an anime junky) or must have cured itself because I'm always setting brightness to the lowest level.
If pixel fixers which changes color everytime does indeed fix these issues then I'm pretty sure it got fixed because of the video playback... Watching anime videos for 4 hours a day sometimes 8 on weekends is an overkill for constant color shifts.
5pace said:
Thanks a bunch, you saved me from getting my second replacement. I was just clarifying my concept of stuck pixel, and not judging your knowledge.
Oh yeah, and what was the average period they got fixed by themselves? How many days / weeks?
Click to expand...
Click to collapse
Riyal said:
Like I said it's random... Only those I've noticed is 4days, 9 days and the longest was I think 5 weeks I always noticed the 5 weeks because it seems like 2 pixels got stuck which is side by side to each other so it created a much brighter white. But it got fixed by itself in 5 weeks estimate. Not sure how it got fixed though probably the constant video playback(I'm an anime junky) or must have cured itself because I'm always setting brightness to the lowest level.
If pixel fixers which changes color everytime does indeed fix these issues then I'm pretty sure it got fixed because of the video playback... Watching anime videos for 4 hours a day sometimes 8 on weekends is an overkill for constant color shifts.
Click to expand...
Click to collapse
Did you ever try pixel fixer? And that anime stuff is very interesting (changing colors). I used pixel curer for like 80+ minutes on my phone but the pixel doesn't even change itself from white or I think I might not be able to notice as it is so small.
Thanks for all the help, I am limited to 8 thanks / day, so as soon as 24 hours pass on, I'll thank you for all your posts.
5pace said:
Did you ever try pixel fixer? And that anime stuff is very interesting (changing colors). I used pixel curer for like 80+ minutes on my phone but the pixel doesn't even change itself from white or I think I might not be able to notice as it is so small.
Thanks for all the help, I am limited to 8 thanks / day, so as soon as 24 hours pass on, I'll thank you for all your posts.
Click to expand...
Click to collapse
80minutes is nothing compared to mine... When I watch an anime you can compare it to running pixel fixer for 4 hours a day And like I said it get's fixed in days or even weeks.
So running 80minutes of pixel fixer is not even comparable to what I do on my phone
xperia e stuck piel
I recently got an xperia e on orange pay as you go from my local carphone warehouse. Last night i noticed a blue/white spot on the screen. After looking at the screen closely more smailer specs appear when you tilt the device around but this one stays visible throughout. They are especially visible in the dark but not so much in sunlight. Another thing to note is that it only appears on dark backgrounds e.g. black.
I have tried a stuck pixel fixer for about half an hour but to no avail.
Since its only a few days old i thought i could return it to carphone warehouse but dose anyone have experience of doing this. I know, because i got my phone on orange, that i can not just replace it for no reason. However i would like to know would they try to fob me off by saying that they can't see them or saying there needs to be more of them to warrant a return. There are a few other things i could say to get a return. For example the proximity sensor does not work in the diagnostics app and there is "no signal" at my house Its hard to get a picture of it otherwise i would've included one.
So really my question is should i try and return it (in the uk we have pretty strong consumer laws (the sale of goods act)) or should I just ignore it and run the flashing light show for longer.
Thanks
James
I though i had a white stuck pixel on my notification bar, i took a screen shot, and it appears on the image, so it appears it is part of the stock htc one wallpaper. :laugh:
John.

[Discussion]Screen Burn-In/Stuck Pixel.

Ive seen no threads on this issue so I decided to make one! But I wanted to know if anyone had any! Personally I had one stuck pixel on my tab s. Yet it was really hard to see I later got it fixed by doing a stuck pixel remover video for about a couple of hours and later installed discreet blue theme. Now its not there! I own the tab s 10.5 Wifi.
So... Has anyone else got a stuck pixel or an image burnt into their screen? Let me know below! Could be useful for others buying this tablet!
I've had the Tab S 10.5 LTE since release, use at least 8 hours daily for work and haven't got any issues in terms of the screen degrading like burn in or stuck pixels, have thoroughly checked to be sure, might have just been a one time thing, generally take years for a burn in on Amoled but even then I have had other AMOLED screen devices for years without a problem
No burn ins on my unit as well , im using the 8.4 as my primary phone and gps. Im always at 1/16th brightness. I also have a 4 yr old 7.7 slate, no burn ins as well. Seems like newer amoleds are not that prone to burn ins. Just to add, im using an all black theme.
Somehow (turning brightness all the way up all the time) my friend burned in a new note 2 in about 3 months. He used his phone a LOT as well.
My Tab S (about a month old now, auto brightness below 10-20% using Velis Auto Brightness, not much used) is perfect for now. However I saw the two 10.5" samples heavily burned at the local mobile shop. Also saw two months old Note 4 heavily burned at the same mobile shop. So it seems burn-in problem with this latest amoled screens still remains.
Thank you guys for your response! Yeah turning the brightness up to 75‰ is how I got mine. That was when I first got my tablet and had it on 75% for the whole month. I want to walamrt the other day to see the samples. The screen seem imrpoved from when I got mine. I will try to use a autobrightness app
Thread should now be a discussion thread about the burned in pixels. Guess I made it look like a question. Thanks forum mods for telling me about this problem and moving the thread back!
I assume this thread is for burned-in and stuck pixel questions/discussion?
If so: I just went to a couple of local stores to test out the Tab S, with an intention to bring one home. I didn't so far -- all devices (4 in 2 different shops) had pretty severe burn-in from the demo programs that Samsung installs and runs on the devices in the store. A couple of them so much that it was actually disturbing for things like browsing plain web pages (white background); you could read the "inverted" text that had burned in.
One store anticipated the device had been on for 10 hours a day since somewhere August last year, which would make it around 10*6*40 or about 2.400 hours of use -- presumably close to max output on the display in "demo mode".
This caused me to hesitate... is this a common problem with the devices, particular to early models, or just something that happens if you run it for too high output -- or will it happen eventually to all devices? A life-time of less than 2.000 hours seems quite low to me in any case.
Also, when/if it happens, are there any ways to "reset" the screen again, or is the damage permanent?
I have a ~2 yr old S4 that does NOT have any burn-in, but I also use that much less, not at 100% brightness and usually with varying content on the screen. I guess the display technology is similar even if the Tab S is a much newer device.
I never had burn in problems in any Samsung amoled devices (since S1).
Just made sure box was sealed and auto brightness was always on.
Actually, I personally have a worst experience with LCD with light bleed and other issues.
Yeah, No problems with my 10.5" Wifi , I watch a lot of Animi and always run it fullscreen, so no black bars, also i set brightness to auto -5 when i am using it indoors.
No stuck or dead pixels, fingers crossed.
John.
@pacc @tinderbox(UK): That sounds re-assuring. Sounds like it's still safe to go ahead and acquire the device (in my case probably the 32GB WiFi 10.5" edition). Hopefully this is the general experience by most people then.
On the LCD bleeding, then yes, that can be quite annoying too!
Just be glad you did not buy the 8.4" version as that is having some problems with the display that might affect some people.
http://forum.xda-developers.com/galaxy-tab-s/help/tab-s-8-4-screen-homogeneity-issues-t2826661
John
I have 8.4 version and the screen is in perfect condition.
You need to use one of the screen test app to check for any problems with the screen before you buy, or the time runs out for you to return the tablet for a refund.
Some people are not bothered, good for them.
John.
I'll test it out thoroughly while it can still be returned. Thanks for the heads-up on that issue as well
If you really want to find every possible quality problem with the display, view a light gray screen in the dark, using a screen test app , set the brightness to low, look for circles and clouding, as well as dead or hot pixels.
John.
pnomandk said:
I'll test it out thoroughly while it can still be returned. Thanks for the heads-up on that issue as well
Click to expand...
Click to collapse
I have an S4 I bought used and have used for about a year. It is getting heavily burned in. I am questioning how long this display will last. Hopefully by the time I need to replace it the screens will be cheap
Sent from my SM-T800 using XDA Free mobile app
What was burned-in on your S4 , notification bar?, home screen icons? , were you using an navigator app? , how high did you have you brightness set?
Using an low brightness setting can reduce the change of screen burn-in, but if you live in an sunny country you most likely have the brightness set virtually to max to allow you to see the screen outside.
Thanks
John.
zombolt said:
I have an S4 I bought used and have used for about a year. It is getting heavily burned in. I am questioning how long this display will last. Hopefully by the time I need to replace it the screens will be cheap
Sent from my SM-T800 using XDA Free mobile app
Click to expand...
Click to collapse
I decided to check for stuck pixels on my Tab S again. Turns out, I have 3 stuck ones now! They are really really tiny that I can even notice them. Took me a minute or so to search for them. In order to see them, you have to use a holo background and not full black ones. You would have to find an dark gray image or something like an inverted app but isn't full black which is a good thing for me I guess. The good thing is that they don't appear on bright colors (red,blue,white,etc) which I personally couldn't see it. A holo background or gray image is when I can see it the most. When I put a black image, its fully black with no stuck pixels in sight. So that could mean they still work and turn on and off fine. So I'm thinking it's just stuck when displaying colors other than black.
I've kept my brightness 1/4 bright all the time, only used it for watching videos and browsing the web mostly. It's been one year since I bought this and I personally don't mind it. This is what I've seen so far
Edit: using a screen filter app to darken the screen on an holo image made it show the most so I can see. This lowest stock brightness doesn't seem to show a lot unless you get close to the screen.
Sent from my SM-T800 using Tapatalk
A couple of weeks ago a guy bought an demo 10.5" and it had an perfect Samsung logo and stripe burned almost across the entire center of the display, the worst i have ever see.
He was asking would burning in the inverted image reduce the burn-in, I found the exact Samsung wallpaper responsible and inverted it for him, but i never heard anymore, it really needed an new screen.
John.

Screen uniformity issues

I'm not sure how many of you experience this issue, but I definitely run in to it now and again especially when using the XDA app coincidentally. On certain grey tones at low brightness and in night mode, you can get situations where you know that the screen should be a uniform gray but it just isn't. I get some areas of the screen that are definitely darker than others. It's not noticeable usually during the day or even most of the time at night, but it bothers me that it exists at all. This was a much bigger problem on some of the initial units and is much less of a problem now. It really makes minimal functional issues but this doesn't seem to be a problem with other amoleds. A bit disconcerting quirk of my favorite smartphone.
scapeinator1 said:
I'm not sure how many of you experience this issue, but I definitely run in to it now and again especially when using the XDA app coincidentally. On certain grey tones at low brightness and in night mode, you can get situations where you know that the screen should be a uniform gray but it just isn't. I get some areas of the screen that are definitely darker than others. It's not noticeable usually during the day or even most of the time at night, but it bothers me that it exists at all. This was a much bigger problem on some of the initial units and is much less of a problem now. It really makes minimal functional issues but this doesn't seem to be a problem with other amoleds. A bit disconcerting quirk of my favorite smartphone.
Click to expand...
Click to collapse
I noticed this when I got my OP3 back in June, I wanted to contact OnePlus about this and get an exchange but didn't seem worth waiting another 3 weeks for a phone. Someone on the forum got an instant replacement though.
I sold mine because of this.
I sent it to replacement 2 weeks ago. The new one is on its way though. It should arrive some time this week, hopefully with no problems.
Yeah mine has the same issue, not sure what to do
My phone is manufactured in August 2016, just noticed it yesterday - when the screen should be dark, left/top side of the screen seems to be lit little bit more - lighter gray than the rest of the screen.
Going to root in a couple of days, normally would just would send back, but don't want the ball ache of waiting a couple of weeks for a replacement. Should be able to minimise with different themes
Got my replacement phone, also with the issue but less noticeable. I think I'm gonna stay with it.
EDIT: Forgot to tell that in the previous the problem was 'top-to-bottom' and in the new one it's 'left-to-right'.

Galaxy note 8 (about screen issues)

Hey guys! I would like to buy galaxy note 8, but since there was some posts and stories when people having big problems with it's screen (even after 2-3 months) - I am still in consideration. I am talking about burn in and light leak. I know that some people will say it's not very noticeable in some cases and just "chill out", but when I pay for phone 1000 euro - Phone should be perfect.
So I am creating a poll and expecting note 8 users to respond
If you have any problems with screen, could you also mention since when did you experienced it? (e.x. 1-8 months after purchasing)
P.s. As I experienced, note series phones has the most problems with "burn in". The reason I want this phone is because of the stylus pen, which I find very useful.
I have finally created some burn in but it from keeping Pokemon go open for hours and hours at a time. I've now found that using the Tiles app to hide system bars for all apps, but it's too late now. Mine is very faint and only shows in white and blue screen tests. I couldn't see it until I actually ran the burn in test.
shag_on_e said:
I have finally created some burn in but it from keeping Pokemon go open for hours and hours at a time. I've now found that using the Tiles app to hide system bars for all apps, but it's too late now. Mine is very faint and only shows in white and blue screen tests. I couldn't see it until I actually ran the burn in test.
Click to expand...
Click to collapse
Would warranty service replace the screen which has burn-in, or you haven't contacted them yet? Because I asked at Telia in Denmark, and they said that they would.
Mad_Life said:
Would warranty service replace the screen which has burn-in, or you haven't contacted them yet? Because I asked at Telia in Denmark, and they said that they would.
Click to expand...
Click to collapse
I can confirm screen burn-in is covered under samsung warranty from experience. My screen burn in came from the enabled auto brightness setting. Quite often my phone is holstered near the front windshield of my car. During the day, sometimes the sunlight would trigger daylight mode which is 100% brightness. Unaware of this, I was exposing the screen to long periods of youtube and maps while driving for months.. Next thing you know, screen burn in. I'm sure many cases are a result of this. So now I use an app too closely monitor auto-brightness. I think as long as one keeps brightness at no higher than 60% will avoid screen burn-in.
I've been using my Note 8 N950N for about 3 months now with auto brightness enabled and everything seems fine so far. I can get 2 days battery with lite usage.
Yeah I could get a replacement but I don't want to get a refurbished phone. I hate getting a device and wondering what they did to actually "fix" whatever was wondering with the original person's defective unit.
Sent from my Pixel 2 XL using Tapatalk
If you purchase it directly from Samsung. You should be fine.
Be wary with Samsung's repair centers
Sent my phone for repair last week( display burn-in) received it with the same problem ( and was charged for a repair, which I paid thinking it was for the screen ) what they changed was the charging port which I had no problem with . Now they want me to send it again and I won't . Won't get charged again
No burn in for me. Got the phone on January this year (2018). Flashed and rooted on the first week. Loving the phone.
I Have my note 8 since Nov 2017 for almost 11 months, no burns or light bleed, nor pinkish tint, or peeling paint, no false moisture warnings, no excessive batt drain, no sluggish charging, no lag, zero random reboots, no freezing, ram always above 1 GB, cpu temp always below 49 oC, perfect cameras, excellent call quality, fast gps all the time, even indoors, nothing wrong in any way, I am very, very pleased with it, btw, I am running it with 7.1.1
Perfect cameras - not. Selfie - awful !
vojopd said:
Perfect cameras - not. Selfie - awful !
Click to expand...
Click to collapse
Well, I was talking about the MAIN CAMERAS, as I never shoot "selfies", The front camera is only useful for me for videocalls
i had burn in, took it under warranty to ubreakifixit , 3 months or so ago if that. now its back again. Since then i haven't kept it near full brightness. Time to go backwhile its still under warranty
i have burn in problem
Mad_Life said:
Hey guys! I would like to buy galaxy note 8, but since there was some posts and stories when people having big problems with it's screen (even after 2-3 months) - I am still in consideration. I am talking about burn in and light leak. I know that some people will say it's not very noticeable in some cases and just "chill out", but when I pay for phone 1000 euro - Phone should be perfect.
So I am creating a poll and expecting note 8 users to respond
If you have any problems with screen, could you also mention since when did you experienced it? (e.x. 1-8 months after purchasing)
P.s. As I experienced, note series phones has the most problems with "burn in". The reason I want this phone is because of the stylus pen, which I find very useful.
Click to expand...
Click to collapse
Mine is almost 7 months old, there is only light leaks (was there when i bought the phone and you will get used to it) but it really doesnt effect the phone nor water resistance. I have swam with my phone many times in both pool and sea, still rocking. If you use full brightness even with the red limit bar ofcourse you will burn the screen. I have used it on that mode many times but still no issues with it. About light leak, it really doesnt bother, i had xa ultra and sides were a little bit curved and i could see the same light leak. Its not that of a big deal.
N950u, crc2
I've had mine for 8 months now. Started with screen becoming less responive to my touch and stylus. About a week ago, my display started opening and exiting apps, couldn't remain on same page, and scrolling on it's own. I took it to my carrier and they replaced it no charge.

Question I need a new phone.

I want to buy a Motorola Edge 20 Pro but i want to ask anyone with a Edge 20 Pro could you please check if there is discoloration or tint issues in the display and sent me a picture I would really appreciate it. I am thinking of buying this phone but i held off because I wanted to know if the screen gets a green tint when viewed in darker apps like a dark mode of chrome or anything similar with a dark grey background. I have heard oled sceens tend to have this issue.
I myself used 2 phones with this issue they were the Poco F3 and the Pixel 6 and i both returned them for the green tint issues.
Bump
I noticed that last night actually. I was watching some videos and screen got really dark, and top of my screen was a bit brighter for some reason. I downloaded black picture, and put it on full screen, and then I dim the brightness down, and yeah, same result.
I would not recommend this phone to anyone. I have a touchscreen issues, entire UI is bugging, camera quality is awful. Fingerprint sensor is unresponsive at least 30% of the time.
DuCar said:
I noticed that last night actually. I was watching some videos and screen got really dark, and top of my screen was a bit brighter for some reason. I downloaded black picture, and put it on full screen, and then I dim the brightness down, and yeah, same result.
I would not recommend this phone to anyone. I have a touchscreen issues, entire UI is bugging, camera quality is awful. Fingerprint sensor is unresponsive at least 30% of the time.
Click to expand...
Click to collapse
Weren't the touchscreen issues supposed to have been sorted via a software update earlier in the year? What problems are you having with the ui? The camera does seem to get a lot of complaints, your not on your own there.
Geekfest84 said:
Weren't the touchscreen issues supposed to have been sorted via a software update earlier in the year? What problems are you having with the ui? The camera does seem to get a lot of complaints, your not on your own there.
Click to expand...
Click to collapse
Im still have issues of some double touches.
https://www.reddit.com/r/motorolaedge20/comments/uul4q5
My issue looks like this, Ive tried launchers, just stock UI, to hard reset my edge 20 pro, and use just stock ui, but after a while, same bug is happening.
And for the camera, you have tons of complaints as well, tho they made it a little bit better with last update, users waited a year for that lol.
Im still have issues of some double touches.
DuCar said:
https://www.reddit.com/r/motorolaedge20/comments/uul4q5
My issue looks like this, Ive tried launchers, just stock UI, to hard reset my edge 20 pro, and use just stock ui, but after a while, same bug is happening.
And for the camera, you have tons of complaints as well, tho they made it a little bit better with last update, users waited a year for that lol
Click to expand...
Click to collapse
DuCar said:
Im still have issues of some double touches.
https://www.reddit.com/r/motorolaedge20/comments/uul4q5
My issue looks like this, Ive tried launchers, just stock UI, to hard reset my edge 20 pro, and use just stock ui, but after a while, same bug is happening.
And for the camera, you have tons of complaints as well, tho they made it a little bit better with last update, users waited a year for that lol.
Click to expand...
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Hopefully they'll issue further updates with some more improvements
Alright so i have been away for a little while, but now I’m back and i have to say that you’re right about the Motorola Edge 20 Pro I actually bought that phone because I thought let’s give it a chance how bad can it be? But boy was I wrong, because the phone had many problems. First of all. Lag issues, like everywhere. Second of all. Screen issues, black crush, green tint on the top of the phone and red tint on the bottom of the phone. Software was laggy and touchscreen was unresponsive. So I returned the phone and finally got a refund.
I've reached out to Lenovo support. They asked me for a lot of bug reports, which I have provided.
What I've noticed lately is a burst of touches that happens sometime. Like, I'm typing a message "what's up?' And phone would just glitch and act like i pressed 10 of letters "p", 'Whats's uppppppppppp" With all vibrations for every letter.
Also, double touch function on finger print sensor is not working like 70% of time. And just like a strawberry on a cake. Every time you reboot/turn off and on your phone, this function will disable itself for some reason.
I've have Sony xperia J, Sony M2, Sony XA, Motorola g6, Moto g6 play, Redmi Note 8 pro, and now Motorola edge 20 pro.
So far, this phone is the worst phone I've have ever had.
It's not worth this money nor your nerves to deal with all the issues this phone have.
I didn’t even need to contact Lenovo directly I just contacted the store told them my issues, but they ended up sending me a new phone (The same phone) even though i said I didn’t want it anymore. At first, I had some trouble returning the phone afterwards, I returned the phone to them which took 3 times to walk to the store and back because there was some sort of communication issues and that’s why they returned the phone to me even though i sended it and demanded a refund which they agreed upon eventually but then sended the phone back and yadadadadadadadadda. End of the story is that I eventually, headachely returned the phone and got my money back. Because the store was so nice and actually told me that i will get my money back which is better then contacting lenovo and going through the stupid hassle of trying to contact them and them saying that “they will help you and yadadadada” Because let’s be real the manufacturer just wants you to keep the phone lol.
Sorry for the unorganized post just woke up lol
I took this phone over Yettel carrier. So I will try anything before trying to return it. As it will be really difficult.... The phone must go to the official service center 3 times before they would be able to process a refund to me.
And I need phone so. Yeah, im stuck with this unresponsive, piece of glass and plastic.
Can’t you just use one of your other phones? As a back up (Unlike me who has them all with broken unresponsive screens) lol.
SpaceTech100 said:
Can’t you just use one of your other phones? As a back up (Unlike me who has them all with broken unresponsive screens) lol.
Click to expand...
Click to collapse
I sold my Redmi Note 8 pro to get this junk. FML
Got my refund back, and i don’t know which phone to buy.
Sorry to hear all these bugs about the phone. Mine had a recurring rebooting problem. Sent to official Motorola repair (3rd party, Roadhound), but they can't replicate the problem. I made a video about it here:
Motorola Edge 20 Pro Rebooting Problem
Random reboot before and after Motorola Service checkup.
bit.ly
Finally returned to my JBHiFi store (AUS) and got a refund. Got a Zenfone 8 and never looked back.

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