[Q] HTC One froze and won't reboot - One (M7) Q&A, Help & Troubleshooting

My HTC One has now twice on very separate occasions frozen while booting and it does not restart when the power button is held down. Using the HTC One All-In-One tool to reboot it and that's not working, either. Non-removable battery is really annoying right now, though I always hoped it wouldn't be.
EDIT: Any ideas on how to get it to reboot, without having to wait the battery to run out?

I would return it stating random reboots as the reason.

MacHackz said:
I would return it stating random reboots as the reason.
Click to expand...
Click to collapse
So in short, no quick fix?

MacHackz said:
I would return it stating random reboots as the reason.
Click to expand...
Click to collapse
I assume I should reset the software to stock, and the bootloader to "Locked"? Should I also change the CID back?

Related

HTC Dream vibrates continually.

I have a rogers dream running Open Éclair 1.3.0 (32A patch, Apps2sd ext4, 256mb swap). Yesterday, I received a call, and the phone vibrated as per normal. However, it would not stop vibrating after the call went to voice mail. I rebooted the phone, and it kept vibrating. I then pulled the battery and let it sit for a while. As soon as the splash screen appeared on boot, it started vibrating.
I then did a full wipe and reinstall of the OS, and it still vibrates. It kept vibrating even when I had it on the recovery screen. After finishing the reinstall, I used the terminal emulator to run "fix_permissions". Interestingly, the phone remains completely functional in-spite of its constant vibration. Also, the vibration stops when the screen goes dark.
As a last resort, I'm tempted to put it back to the OEM state with the standard issue Rogers ROM, however, that would be an absolute last resort, as the Rogers ROM is practically unrootable. Does anyone have any ideas as to what would be the cause of this? The phone is still under warranty.
you can root the phone if you know how to use a goldcard. It just got solved I believe (99% sure its solved lol)
Most likely a hardware issue
hmmm... more than likely a hardware issue. Not software.
Just my opinion though.
KAwAtA said:
you can root the phone if you know how to use a goldcard. It just got solved I believe (99% sure its solved lol)
Most likely a hardware issue
Click to expand...
Click to collapse
I was thinking hardware issue as well, but that doesn't explain why it stops vibrating when I turn the screen off with the "end" button. (Of course, it starts vibrating again as soon as the screen lights).
Give it to some girl as a gift?
@gmupps
yup sound hardware if your still under warranty then OEm it and send it i..... then gold card i guess
if you are not there is probably a terminal command to disable the vibrate completely (or you can remove it manually)
Kazan22 said:
Give it to some girl as a gift?
Click to expand...
Click to collapse
I'm sure my significant other would be thrilled, but then I'd be stuck using my old LG Shine "dumb phone". I guess it's time to send it in for warranty, and in the meantime, start reading up on goldcards.
Kazan22 said:
Give it to some girl as a gift?
Click to expand...
Click to collapse
lol oh man, consider exorcism?
Now I'm really confused. I was backing stuff up in preparation for return to stock, and I fired up a terminal emulator so I could reboot into recovery for taking a nandroid (because I'm too lazy to just shut it down and hold down home when booting), and when it rebooted, it stopped vibrating. I rebooted out of recovery, and it seems to have fixed itself.
I don't see the problem here.
boldfilter said:
lol oh man, consider exorcism?
Click to expand...
Click to collapse
I second this
hahaha
And it randomly started doing it again, seemingly as a result of being placed on a desk. Warranty time.
try removing the vibrator at the back if it bothers you that much...
its at the back accesible when you remove the battery cover
The phone is being replaced under warranty. Now to get my root back :-/
gmupps said:
The phone is being replaced under warranty. Now to get my root back :-/
Click to expand...
Click to collapse
you still have warranty
good to hear

HTC One Stuck at HTC Logo Screen, Unable to boot into the bootloader/recovery.

Hi guys, I'm writing to you in hopes that you can some how save me in this situation.
Like many others, I was stupid and deleted everything on my phone using TWRP. I have tried many suggestions, mostly those found in this thread :
http://forum.xda-developers.com/showthread.php?p=40907625
and in many others however I am unable to get out of the HTC Logo screen. While holding the power button the buttons on the bottom simply blink and nothing else. It doesn't reboot, no matter how long I hold it. The same thing happens when I try and boot into the boot loader.
My only option now is to just wait for the battery to die on its own I suppose but in the mean time I was wondering if anybody else had any suggestions for me. I really hope I didn't brick my phone v_v
Edit - Forgot to mention that when I did try the methods in that thread, the program won't recognize that the phone is connect however the HTC Sync application does pop up on my computer when I connect it via usb.
Did you try adb? You probably still have it from when you installed twrp. Connect your phone via USB, go to a command prompt in the directory with adb (e.g. in the fastboot directory) and type "adb reboot recovery". In windows you can get to a comand prompt (among other ways) by shift-richtclick of the relevant directory and choose "command prompt here"
Thanks for the response!
I tried that however the device isn't being recognized as being plugged in even though it clearly is. Just to repeat, I'm stuck at the HTC logo, not the bootloader or recovery. I know the recovery is still there however I'm unable to get into it from this screen. I'm completely at a loss at what to do next =/
Triplet11 said:
Thanks for the response!
I tried that however the device isn't being recognized as being plugged in even though it clearly is. Just to repeat, I'm stuck at the HTC logo, not the bootloader or recovery. I know the recovery is still there however I'm unable to get into it from this screen. I'm completely at a loss at what to do next =/
Click to expand...
Click to collapse
Yeah I only mentioned it because I, too, got myself stuck at the HTC Logo and, even though the phone wasn't recognized as a device by windows, adb still worked for me.
scottegos2 said:
Yeah I only mentioned it because I, too, got myself stuck at the HTC Logo and, even though the phone wasn't recognized as a device by windows, adb still worked for me.
Click to expand...
Click to collapse
I just posted a Tip on this in the General section on how to get around this without waiting on battery drain. In a nutshell hold your phone under a bright light and then hold the Power/volume button and it will take you to the bootloader. I know it sounds wierd, but the same thing happened to me flashing an international Rom and someone posted to do this, so I tried and damn if it didnt work. I realize its been a few days since you posted this, but if it happens to you again now you will know. :good:
smatherlee said:
I just posted a Tip on this in the General section on how to get around this without waiting on battery drain. In a nutshell hold your phone under a bright light and then hold the Power/volume button and it will take you to the bootloader. I know it sounds wierd, but the same thing happened to me flashing an international Rom and someone posted to do this, so I tried and damn if it didnt work. I realize its been a few days since you posted this, but if it happens to you again now you will know. :good:
Click to expand...
Click to collapse
weird, but interesting! thanks for sharing. :good:
I was about to ask how to get around this hanging. Super thanks for the strange tip. Worked like a charm and I'm back in the bootloader!
smatherlee said:
I just posted a Tip on this in the General section on how to get around this without waiting on battery drain. In a nutshell hold your phone under a bright light and then hold the Power/volume button and it will take you to the bootloader. I know it sounds wierd, but the same thing happened to me flashing an international Rom and someone posted to do this, so I tried and damn if it didnt work. I realize its been a few days since you posted this, but if it happens to you again now you will know. :good:
Click to expand...
Click to collapse
My international HOX recently got stuck at the boot screen after re-unlocking bootloader too. Volumn down + Power will only reboot it and get it stuck again. I first thought this was some kind of a joke, but I tried and saw IT DOES WORK!!!
smatherlee said:
I just posted a Tip on this in the General section on how to get around this without waiting on battery drain. In a nutshell hold your phone under a bright light and then hold the Power/volume button and it will take you to the bootloader. I know it sounds wierd, but the same thing happened to me flashing an international Rom and someone posted to do this, so I tried and damn if it didnt work. I realize its been a few days since you posted this, but if it happens to you again now you will know. :good:
Click to expand...
Click to collapse
THANKS! Was trying every possible way to reboot my phone and nothing would work. For some reason this bright light stunt got it booted. Odd, but worked.
Sorry, I know this thread is a few months old, but this is the only place I can find reference to this particular problem.
Has anyone found any real fix for this?
My HTC One is, as in the OP, stuck in the HTC screen following a borked ROM flash. I have tried the power button alone, power+vol-down, bright light, dim light, etc. So far nothing I have tried has resulted in anything besides the softkeys flashing; no shutdown, no reboot, no bootloader...nothing.
Anyone?
Or am I stuck just waiting until the battery dies...
You are holding the power abd vol down buttons for a very long time, right? Longer, as in way longer than normal.
If your recovery does not charge the phone you better not let it run down. I use philz, it charges ablnd has OTG , but moreover charges. It also comes up clean in TechNet ajust by plugging in imported
Sent from my HTCONE using xda app-developers app
---------- Post added at 11:19 PM ---------- Previous post was at 11:18 PM ----------
Oops, not TechNet, recovery. Bad typo.
tdhite said:
You are holding the power abd vol down buttons for a very long time, right? Longer, as in way longer than normal.
Click to expand...
Click to collapse
Correct. No matter how long I held in the power buttons, it did nothing. I ended up letting it run down over the night and this morning ran a restore on the backup I had made before attempting the flash. After restore, phone is back to where it was before, so problem taken care of (sorta). Cyanogenmod 10.2 now installed and working.
tdhite said:
If your recovery does not charge the phone you better not let it run down. I use philz, it charges ablnd has OTG , but moreover charges. It also comes up clean in TechNet ajust by plugging in imported
Sent from my HTCONE using xda app-developers app
---------- Post added at 11:19 PM ---------- Previous post was at 11:18 PM ----------
Oops, not TechNet, recovery. Bad typo.
Click to expand...
Click to collapse
??? Not really sure what you're trying to say here...?
Yea, crummy typing.
Just saying to be careful of battery if his recovery doesn't charge the battery. I've heard problems on recent TWRP releases for Sprint HTC One along that line, though I use PhilZ so can't be certain. If power down was possible, then usually plugging in alone gets me to recovery.
Looks like it all worked out anyway.
Sent from my HTCONE using xda app-developers app
x88x said:
Sorry, I know this thread is a few months old, but this is the only place I can find reference to this particular problem.
Has anyone found any real fix for this?
My HTC One is, as in the OP, stuck in the HTC screen following a borked ROM flash. I have tried the power button alone, power+vol-down, bright light, dim light, etc. So far nothing I have tried has resulted in anything besides the softkeys flashing; no shutdown, no reboot, no bootloader...nothing.
Anyone?
Or am I stuck just waiting until the battery dies...
Click to expand...
Click to collapse
Try holdin power and volume up, it will shut down, then power and volume down, will take you to recovery, that same thing happened to me and this fix it
Sent from my HTC One using xda app-developers app
Worked O.O
x88x said:
Sorry, I know this thread is a few months old, but this is the only place I can find reference to this particular problem.
Has anyone found any real fix for this?
My HTC One is, as in the OP, stuck in the HTC screen following a borked ROM flash. I have tried the power button alone, power+vol-down, bright light, dim light, etc. So far nothing I have tried has resulted in anything besides the softkeys flashing; no shutdown, no reboot, no bootloader...nothing.
Anyone?
Or am I stuck just waiting until the battery dies...
Click to expand...
Click to collapse
Oh ir's really weird and interesting but it worked like a charm!
I used my blackberry z10 as a torch to lit the proximity and pressed vol+/- and pwr....... and the One really shutted down....... lol
what's the problem, my god.......

Slow to turn on, unlock and startup

I've got an unbranded HTC One and I've performed the OTA update from a few weeks ago. I'm not saying the update is the cause, just that I'm on the latest ROM. The phone is also not rooted.
I've noticed that it's getting slower and slower when pressing the On button before the keypad appears and also longer for the keyboard to appear and then it takes longer for the keys I've pressed to register and then another few seconds for the application icons to appear.
All in all, it takes about 15 seconds to turn on, enter my 4 number pin and for the icons to finally appear. Normally this whole process takes me 2 seconds. I know an extra 13 seconds doesn't sound a lot but when you're trying to get to your camera or to take someone's contact details, it feels like forever.
Restarting the phone fixes the issue but it eventually slows back down again. I don't want to have to restart my phone every 3 days so this isn't really a viable solution.
Is anyone else experiencing this?
If not then I can only assume it must be software I've since installed but I'm very careful with what I install (no games, just work related apps like Astrid and things like WhatsApp).
15 seconds!!!??? That's looooonnnnnggggg on anyone's book using any phone!
My One is instantly turned on when the power button is pressed and sometimes the password keypad took a bit longer to appear because I use Swype and it's still a bit laggy compared to stock keyboard, but I am talking about between instant and half a second delay, not even one second.
Yours definitely got some issue, either hardware or software I don't know,likely to be software if you say a restart solves it. What keyboard app you are using? It could be that...
Sent from my HTC One using xda app-developers app
h.han said:
15 seconds!!!??? That's looooonnnnnggggg on anyone's book using any phone!
My One is instantly turned on when the power button is pressed and sometimes the password keypad took a bit longer to appear because I use Swype and it's still a bit laggy compared to stock keyboard, but I am talking about between instant and half a second delay, not even one second.
Yours definitely got some issue, either hardware or software I don't know,likely to be software if you say a restart solves it. What keyboard app you are using? It could be that...
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Everything I'm using is stock.
I've just timed it again - it's 15 seconds if I've accessed the phone recently otherwise it's closer to 18 seconds.
It feels a long time to me and when I say it out loud "18 seconds" it sounds pretty insignificant but I assure you, it's very, very irritating.
How many weeks uptime do you have on your phone?
I've removed almost all my apps now so we'll see if it starts slowing down again.
Mid said:
I've got an unbranded HTC One and I've performed the OTA update from a few weeks ago. I'm not saying the update is the cause, just that I'm on the latest ROM. The phone is also not rooted.
I've noticed that it's getting slower and slower when pressing the On button before the keypad appears and also longer for the keyboard to appear and then it takes longer for the keys I've pressed to register and then another few seconds for the application icons to appear.
All in all, it takes about 15 seconds to turn on, enter my 4 number pin and for the icons to finally appear. Normally this whole process takes me 2 seconds. I know an extra 13 seconds doesn't sound a lot but when you're trying to get to your camera or to take someone's contact details, it feels like forever.
Restarting the phone fixes the issue but it eventually slows back down again. I don't want to have to restart my phone every 3 days so this isn't really a viable solution.
Is anyone else experiencing this?
If not then I can only assume it must be software I've since installed but I'm very careful with what I install (no games, just work related apps like Astrid and things like WhatsApp).
Click to expand...
Click to collapse
Unlock the bootloader, root the phone, and install a custom rom. That's what you should be on XDA for anyways. You're problems will then be gone.
Sent from my HTC One using xda app-developers app
SkizzMcNizz said:
Unlock the bootloader, root the phone, and install a custom rom. That's what you should be on XDA for anyways. You're problems will then be gone.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I'm waiting for a solution that doesn't require the use of HTCdev.com, then it'll be ARHD
Mid said:
I'm waiting for a solution that doesn't require the use of HTCdev.com, then it'll be ARHD
Click to expand...
Click to collapse
seeder for the win.
Mid said:
I'm waiting for a solution that doesn't require the use of HTCdev.com, then it'll be ARHD
Click to expand...
Click to collapse
Why?
Sent from my HTC One using xda app-developers app
SkizzMcNizz said:
Why?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
if he doesnt want to then he doesnt have to. its not like Apple where you cannot do anything without a jailbreak
IINexusII said:
if he doesnt want to then he doesnt have to. its not like Apple where you cannot do anything without a jailbreak
Click to expand...
Click to collapse
I know that. I was just wondering why not htcdev.com? It's so simple and there's nothing wrong with using it.
SkizzMcNizz said:
I know that. I was just wondering why not htcdev.com? It's so simple and there's nothing wrong with using it.
Click to expand...
Click to collapse
if your hardware fails soon after, you lost your warranty.
IINexusII said:
if your hardware fails soon after, you lost your warranty.
Click to expand...
Click to collapse
This is the reason.
I've heard people have had issues with non-firmware related warranty claims after rooting on HTCdev.
IINexusII said:
if your hardware fails soon after, you lost your warranty.
Click to expand...
Click to collapse
Go read Gunny's response on losing your warranty. The warranty loss claim is complete bs. It states you MAY lose your warranty. I've returned so many phones for warranty that were rooted, bootloader unlocked, and even bricked with a different devices software on it and I never had any problems.
SkizzMcNizz said:
Go read Gunny's response on losing your warranty. The warranty loss claim is complete bs. It states you MAY lose your warranty. I've returned so many phones for warranty that were rooted, bootloader unlocked, and even bricked with a different devices software on it and I never had any problems.
Click to expand...
Click to collapse
Fair enough but people dont need to have to root and unlock bootloaders and do this and that to get a good experience. People just want to get a phone out of the box and use it. and HTC have done a good job at that. And there are too many noobs that just dig themselves a big hole after doing down the unlock path
back on topic: its probably an app thats causing huge lag on your device. check your running apps in settings
IINexusII said:
Fair enough but people dont need to have to root and unlock bootloaders and do this and that to get a good experience. People just want to get a phone out of the box and use it. and HTC have done a good job at that. And there are too many noobs that just dig themselves a big hole after doing down the unlock path
back on topic: its probably an app thats causing huge lag on your device. check your running apps in settings
Click to expand...
Click to collapse
I understand what you're saying.

Qhusb_dload?

Today while using my one that is rooted with trickdroid 8.0.0 turned off at around 40% randomly, The screen froze at the lockscreen and I when put it to charge the orange light did not appear. I cannot reboot into recovery from the phone nor from adb. When plugged in the computer it is read as QHUSB_DLOAD. Any advice on how to fix this?
dlnas said:
Today while using my one that is rooted with trickdroid 8.0.0 turned off at around 40% randomly, The screen froze at the lockscreen and I when put it to charge the orange light did not appear. I cannot reboot into recovery from the phone nor from adb. When plugged in the computer it is read as QHUSB_DLOAD. Any advice on how to fix this?
Click to expand...
Click to collapse
QHUSB_DLOAD usually means a hard-brick. Does it power on at all? You might try leaving it plugged in overnight, but I suspect your phone just died.
iElvis said:
QHUSB_DLOAD usually means a hard-brick. Does it power on at all? You might try leaving it plugged in overnight, but I suspect your phone just died.
Click to expand...
Click to collapse
It does not power on at all. My battery was at ~40%. Is it possible for the phone to just turn off like that at that percent?
dlnas said:
It does not power on at all. My battery was at ~40%. Is it possible for the phone to just turn off like that at that percent?
Click to expand...
Click to collapse
I haven't seen it on the One, but it was a real problem with the One XL. Phones would just drop to 0% charge and die for no apparent reason. Not pleased to this happening on the One.
iElvis said:
I haven't seen it on the One, but it was a real problem with the One XL. Phones would just drop to 0% charge and die for no apparent reason. Not pleased to this happening on the One.
Click to expand...
Click to collapse
Before it died. I unlocked the phone and the only thing I could do was pull the notification drawer down. It would not let me open any app or even the app drawer.
dude this sounds frightening
Read the HTC Unbricking Project thread, the problem is HTC phone wide so I see no reason why the fix wouldn't also be. At the very least give that thread a read, you've got nothing to lose.
postfatal said:
Read the HTC Unbricking Project thread, the problem is HTC phone wide so I see no reason why the fix wouldn't also be. At the very least give that thread a read, you've got nothing to lose.
Click to expand...
Click to collapse
That fix is only for a couple of specific issues:
Note: This will fix only devices which were bricked by turning S ON. And bricks caused by a damaged hboot via interrupted OTA update/RUU flash on a S-ON device. Any devices bricked with other ways are currently *not* supported. We are working on it
Click to expand...
Click to collapse
People tried it on the One XL/Evita when this happened, and it didn't work, unfortunately. Note that the method requires the battery to be removed.
tousary shall
iElvis said:
That fix is only for a couple of specific issues:
People tried it on the One XL/Evita when this happened, and it didn't work, unfortunately. Note that the method requires the battery to be removed.
Click to expand...
Click to collapse
I've only had the phone for 2 months and it already bricked. It shouldn't be a problem explaining it to AT&T and getting a replacement right? I mean if I can't turn it on they can't turn it on.
Had the same problem after flashing the wrong recovery..
THis means it is hardbricked and unrecoverable..
You could ask here: http://forum.xda-developers.com/showthread.php?p=43750389#post43750389
Else send it in for repairs
dlnas said:
I've only had the phone for 2 months and it already bricked. It shouldn't be a problem explaining it to AT&T and getting a replacement right? I mean if I can't turn it on they can't turn it on.
Click to expand...
Click to collapse
It's a hardware fault, from everything I've seen, and HTC or AT&T should replace it. AT&T tends to be very easy about this. If the phone won't power on at all, they shouldn't give you a hard time.

[Q] Newbie boot loop problem?

Hi everyone, I'm sure this question has been answered before but being a complete noob, I honestly don't understand ANY of the technical terms such as "rooting", "flashing", "ROMS", etc etc. So most of the answers I have read make zero sense to me.
My phone started bootlooping when it was in my bag and I have no idea why it started doing so. The battery ended up draining enough to get it out of the bootloop and it was working fine for a day or so, until I put it back in my bag to go out and when I took it out, it was bootlooping again.
What I am trying to ask is what might be the cause of this and is there anyone who can explain how to fix this issue (in simple terms) so that I'd understand?
Cheers.
mine is doing same!
lostpigeon said:
Hi everyone, I'm sure this question has been answered before but being a complete noob, I honestly don't understand ANY of the technical terms such as "rooting", "flashing", "ROMS", etc etc. So most of the answers I have read make zero sense to me.
My phone started bootlooping when it was in my bag and I have no idea why it started doing so. The battery ended up draining enough to get it out of the bootloop and it was working fine for a day or so, until I put it back in my bag to go out and when I took it out, it was bootlooping again.
What I am trying to ask is what might be the cause of this and is there anyone who can explain how to fix this issue (in simple terms) so that I'd understand?
Cheers.
Click to expand...
Click to collapse
mine is exactly the same reboots every few seconds , cant do anything about it
Have you done anything to your phone? attempt to root or install any new mods or apps or is this an out of the blue occurance?
Sent from my Nexus 7 using xda app-developers app
Ajxx16 said:
Have you done anything to your phone? attempt to root or install any new mods or apps or is this an out of the blue occurance?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Well I don't know what rooting or mods are, so I doubt it is anything like that. The only things I've really done with my phone are install apps from the play store, torrent music using utorrent and save images/pictures. I thought that maybe it was due to my phone overheating in my bag as it has been rather hot the past few days. Could that be a possible reason?
Just do a factory reset
Sent from my Nexus 5 using xda app-developers app
dia_naji said:
Just do a factory reset
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Well the thing is, I can't do a factory reset because whenever I try to access that menu that has all the options, it starts looping before I can choose anything, and for some reason the buttons dont always work
lostpigeon said:
Well the thing is, I can't do a factory reset because whenever I try to access that menu that has all the options, it starts looping before I can choose anything, and for some reason the buttons dont always work
Click to expand...
Click to collapse
since it seems you haven't done anything to your phone (ie unlocking, custom ROMs, etc), this could likely be a hardware problem.
how's the power button working? damaged?
you can also do a factory reset in bootloader, power off your phone, then hold VOLDOWN, press POWER, keep holding VOLDOWN until the bootloader appears (the white screen, with a few options), you use VOLUP and VOLDOWN to move the "cursor" and POWER to select the option you want.
nkk71 said:
since it seems you haven't done anything to your phone (ie unlocking, custom ROMs, etc), this could likely be a hardware problem.
how's the power button working? damaged?
you can also do a factory reset in bootloader, power off your phone, then hold VOLDOWN, press POWER, keep holding VOLDOWN until the bootloader appears (the white screen, with a few options), you use VOLUP and VOLDOWN to move the "cursor" and POWER to select the option you want.
Click to expand...
Click to collapse
cant do that because as lostpigeon said it loops again before we get a chance to select anything! mine has been doing it out of the blue since this morning , cant turn off or anything . . .loops and loops over and over every 13 seconds.
johntychwith said:
cant do that because as lostpigeon said it loops again before we get a chance to select anything! mine has been doing it out of the blue since this morning , cant turn off or anything . . .loops and loops over and over every 13 seconds.
Click to expand...
Click to collapse
if it's rebooting in bootloader, then it's very likely the power button that's the problem, for example: http://forum.xda-developers.com/showthread.php?t=2563572
what can you do to fix the power button? tried drying the phone although it hasnt got wet.
johntychwith said:
what can you do to fix the power button? tried drying the phone although it hasnt got wet.
Click to expand...
Click to collapse
off to warranty...
hardware problems are very hard to fix; and i'm not saying it's the power button for sure, it's just highly likely it is, if it's rebooting bootloader.
asi have no orange insurance what would you do next?
johntychwith said:
asi have no orange insurance what would you do next?
Click to expand...
Click to collapse
How long have you had the phone, defects like that should be automatically covered regardless.
Sent from my HTC One using xda app-developers app
Ajxx16 said:
How long have you had the phone, defects like that should be automatically covered regardless.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
The problem with my phone is that I found it. Turned it in and no one claimed it for a substantial amount of time so I gained ownership of it. I don't have the warranty or anything that came with the phone except for the phone itself and the charger. If I took it to a phone repair shop would they possibly be able to fix it? Or am I screwed...
Okay so I let my phone run out of battery over night and just plugged it in to charge then and it's seemed to have gotten out of the bootloop and it working normally now, so would this still possibly be a hardware issue? And is there anything I can do to prevent it from bootlooping again?
i phoned up orange and they said to ring htc as ive only had the phone for 5 months . will ring them 2moro. pain in the ass.
lostpigeon said:
Okay so I let my phone run out of battery over night and just plugged it in to charge then and it's seemed to have gotten out of the bootloop and it working normally now, so would this still possibly be a hardware issue? And is there anything I can do to prevent it from bootlooping again?
Click to expand...
Click to collapse
Im not sure this is hardware related, there are a few things you can try though to prevent this from happening again. first off, if you ever do encounter another bootloop... pressing and holding in the power button for around 20 seconds or so forces a reboot, the capacitive button on the bottom will start to blink. Second would be to boot into thee bootloader by powering down the phone, holding the volume down button and powering back on while holding voldown. this will bring you to a menu described above eariler, then do a factory reset.
Sent from my Nexus 7 using xda app-developers app

Categories

Resources