htc one wifi death grip problem - One (M7) Q&A, Help & Troubleshooting

hi guys this is my second device but no solution
you guys can check your one have this problem
the problem is if seeing youtube in Landscape mode is signal is very slow some times it wifi drops
i attach a video see this video and tell me its have wifi death grip problem or not
https://www.youtube.com/watch?v=-ArHHyYWvhc

I do not have this problem at all. My WiFi has never dropped. Might be a weak router.
Sent from my HTC One using xda premium

The Project said:
I do not have this problem at all. My WiFi has never dropped. Might be a weak router.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I m using Samsung galaxy s3 and iPhone 4 but no problem at all
Sent from my HTC One using xda premium

I had the same problem but the 4.2.2 update seems to have fixed it.
Sent from my HTC One using xda premium

I've just tired it on both my htc ones. didn't encounter any signal drops. are you using 802.11n with 5ghz band? I've heard 5 ghz tends to drop signal easier.
Sent from my HTC One using xda app-developers app

The WiFi antenna is at the top of the device. Your hand will affect the signal if your signal isn't very strong to begin with.
I can hold my hand over top of it all I want with a strong signal, but when I move pretty far away and hold it it does drop bars. There's really nothing you can do about it, except move a little closer.
I'm sure of you held the other devices ontop of there WiFi antenna you could see a drop.
Sent from my HTC One using Tapatalk 2

I have noticed it as well, but having had experience with anenna design I think that there is not much you can do with it. The antenna matching always gets distorted by the human body. HTC have designed the antenna matching for the hand holding the phone in portrait. When you use the phone in landscape your body connects to the antenna system differently debalancing the matching (I tested with my friends iphones and samsungs and all of them react similarely some more and some less). So basically you want to be closer to your router or a more powerful one.
Sent from my HTC One using xda app-developers app

japjit100 said:
hi guys this is my second device but no solution
you guys can check your one have this problem
the problem is if seeing youtube in Landscape mode is signal is very slow some times it wifi drops
i attach a video see this video and tell me its have wifi death grip problem or not
https://www.youtube.com/watch?v=-ArHHyYWvhc
Click to expand...
Click to collapse
I've been aware of this too. It's only noticeable for me though when connected to 5ghz wireless. This is a feature of the frequency - it's unable to penetrate as well as 2.4ghz

If I use case with this problem it improve or not
Sent from my HTC One using xda premium

Related

[Q] death grip

Is there any death grip issue with this phone? Have you ever experienced of it?
Hmm, so far nope. How did you hold your phone?
Sent from my LG-P970 using XDA App
I have my OB for almost two weeks and i haven't had any problems regarding reception.
Sent from my LG-P970 using XDA App
Never have such death grip problem with my OB
Nohow. I am still considering this phone to be my next gadget nut here at xda read that somebody experienced death grip holding it in his left hand I guess and lose courage because of it.
darkcurves said:
Hmm, so far nope. How did you hold your phone?
Sent from my LG-P970 using XDA App
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Click to collapse
Yea that's me. If I hold the phone with my left palm covering the handset it loses some signal. Not a huge problem.
The worst things about the device at the mo are the awful battery life (which should be fixed with a custom Rom) and the cheap build quality. I've just sold mine because of these issues.
Nice screen though
Sent from my HTC Desire S using XDA App
Yeah the battery issue is definatelt software related. I'm getting much better battery after uninstalling alot of the LG crapware that came with the phone.
A custom ROM would be perfect for this phone because the hardware is really good.
I am also noticing serious signal drop when my left palm covers the left side. However dont have issues in making or receiving calls. Not sure if it will affect 3G usage though.
Sent from my LG-P970 using XDA App
darkcurves said:
I am also noticing serious signal drop when my left palm covers the left side. However dont have issues in making or receiving calls. Not sure if it will affect 3G usage though.
Sent from my LG-P970 using XDA App
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Click to collapse
No drop signal when I hold the phone with my left palm. But Heat & small speaker volume sometimes annoying.
Sent from my LG-P970 using Tapatalk
Oh, mine drops rapidly from 4 bars to 1 within 5 seconds. Doesnt happen on 2G network. Also seriously affects 3G download speed. Flat on my table, i can get 3mbps but with my left palm, only 1mbps. Sigh, a little put off with OB now.
Sent from my LG-P970 using XDA App
that's true. even i have the same problem. also this has been clearly mentioned in the user manual.
Oh, it is mentioned in the user manual? Btw, where can i get the user manual in PDF format?
The user manual come with your box inside, is same with the pdf manual download from LG site also, I'm user from Malaysia too!
Yay, fellow OB user from MY! My set actually from Taiwan. I connect it to the LG Suite but there are no options to download the PDF. The user manual that came with phone is all in Chinese and i dont understand a single letter, haha. Is there a direct link to download the PDF?

Signal Dropping issues - Please help

Hey friends
For sometime I have been having signal drop issues with my incredible S .. I have changed radios (ics ones)
and also roms.. but it doesnt seem to go away
basically the signal drops randomly and says no network and after a while comes back on..
any help or solutions? highly appreciate it..
Thank you!
Any advice my friends?
Maybe it's the service providers issue? Are any other phones at your disposal facing the same issue?
You Jelly Bruh??
Don't think it's the service bro.. Using another device in the same area and it's totally cool..
I'm jelly bro
Sent from my GT-N7000 using xda premium
Same issue here can't find a fix
Sent from my ADR6425LVW using xda app-developers app
There is an copper anthena at the back cover of the phone. If damage it. The signal will dropping and will not increase
Sent from my Incredible S using xda premium
same issue here. signal is fine most of the time, then suddenly no signal for a few minutes. but restart is fixing it, so It's
neither the antenna, nor our provider.. hmm ._.
I'm guessing I would have to take the phone apart completely simplay taking the back cover off shows no wire. I saw a post earlier about the signal cable was disconnected. I did not see one and as stupid as this may sound would all phones have one?
Sent from my ADR6425LVW using xda app-developers app
Could it be radio related then since many if us are having this?
Has anyone been getting this issue on an ICS ROM?
Sent from my GT-N7000 using xda premium
I hv this issue with my mobile data. It keeps DC and then comes back. doesn't happen with the network though.

htc One problems

hey guys,
since this is the new device
it would be an honor if you can post all of the problems that related with One
would be good for future references
--
These issues are documented if you look around dude
but for this thread
some had speaker problems.
while playing back video footage noticed a hissing.
some batterys crap.
some cameras maybe crap
bare in mind though these phones were first batches its not unusual.
Mine was a first batch phone and had a screen that flickered and the top left of the screen wasn't flush... the power button was VERY smooth with the device too which made it extremely difficult to use.
I've had no problems with mine except when plating music at maximum through the headphones, it will occasionally sound briefly distorted. That's not exactly specific to just this phone though.
kalo88 said:
the power button was VERY smooth with the device too which made it extremely difficult to use.
Click to expand...
Click to collapse
The power button is supposed to be like that because it would look ugly if the power button was sticking out too much.
Sent via my HTC One using XDA Premium
facebook, tapatalk, twitter scrolling feels like crappy 15 fps
apps aren't optimized for full hd displays, yet!
Sent from my Tricked out HTC One using Tapatalk HD
snoozor said:
apps aren't optimized for full hd displays, yet!
Sent from my Tricked out HTC One using Tapatalk HD
Click to expand...
Click to collapse
do you really think thats the deal ??
droid dna had full hd too right ?
B-Man2005 said:
facebook, tapatalk, twitter scrolling feels like crappy 15 fps
Click to expand...
Click to collapse
Use Falcon Pro instead of Twitter. Much better Twitter app and is working flawlessly
Sent via my HTC One using XDA Premium
KidCarter93 said:
I've had no problems with mine except when plating music at maximum through the headphones, it will occasionally sound briefly distorted. That's not exactly specific to just this phone though.
The power button is supposed to be like that because it would look ugly if the power button was sticking out too much.
Sent via my HTC One using XDA Premium
Click to expand...
Click to collapse
Mine didn't stick out at all, if they designed it like that in theory yes it looks good but not practical at all.
B-Man2005 said:
do you really think thats the deal ??
droid dna had full hd too right ?
Click to expand...
Click to collapse
Thats sometimes the apps. Android has a problem in some apps which chronic scrolling it's horrible.
Sent from my HTC One using xda app-developers app
4 dead/stuck pixles and there was a little mark next to micro usb port...one pixel is very bright on black screen's
Data transfer speed seems capped at 3.0 Mbps down on WiFi. My iPhone can easily achieve 15 Mbps on the same connection.
Sent from my HTC One using xda app-developers app
Bluetooth and speakerphone switch off
My AT&T version definitely has a problem with both Bluetooth and speakerphone modes switching to handset mode during calls. I am not even touching the phone so no fat fingering. Oddly the A2DP works fine because I stream audio through a Jabra Cruiser 2 to my car stereo using the FM transmitter and this never drops. The Bluetooth connection is still active when the call goes to handset mode, I could hang up using the Jabra but just don't get call audio through it after a few minutes. This is a pain while driving, anyone else experience it?
zeitmaschine said:
hey guys,
since this is the new device
it would be an honor if you can post all of the problems that related with One
would be good for future references
Click to expand...
Click to collapse
wcdma 850 mhz
My HTC wan't to conet to 3G on wcdma 850 mhz network in Ecuador
KidCarter93 said:
Use Falcon Pro instead of Twitter. Much better Twitter app and is working flawlessly
Sent via my HTC One using XDA Premium
Click to expand...
Click to collapse
or else u may want to use twicca.its awesome too n the best thing its free!
Sent from my HTC One S Z560e using xda app-developers app

Anyone else have this problem (Deathgrip-loss of signal)

http://www.youtube.com/watch?v=DTguZel-Zpg
bob2300nx said:
http://www.youtube.com/watch?v=DTguZel-Zpg
Click to expand...
Click to collapse
I guess I never really noticed it, but it does happen to me. Just tried it.
I see it on mine in Austin tx
Sent from my HTCONE using xda app-developers app
Pretty sure all sprint versions of the One do this.. I have yet to see one that didn't in areas around - 93dbm, always drops to -100+dbm when the grip is applied in lower left corner.. Although I don't call it a death grip because it actually does not kill the connection like the iPhone 4 did. And when you're in a call it switches to the top antenna so no big deal.
Sent from my HTCONE using xda premium
BrianBaker said:
Pretty sure all sprint versions of the One do this.. I have yet to see one that didn't in areas around - 93dbm, always drops to -100+dbm when the grip is applied in lower left corner.. Although I don't call it a death grip because it actually does not kill the connection like the iPhone 4 did. And when you're in a call it switches to the top antenna so no big deal.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
It happens in my area as well and I'm not sure my device is switching to the top antenna because I will drop calls as soon as the signal strength drops.
I never hold my phone in a way that contacts the lower left when in a call. But just to test it I make a call and if I have 3 bars and grip lower left I can see it drop to 1 bar then immediately to 5 bars. I assume it's switching antennas because that's what I read it was suppose to do.
Sent from my HTCONE using xda premium
Like the iphones of old, will a skin or case prevent the death grip?
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MojoSwag said:
Like the iphones of old, will a skin or case prevent the death grip?
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Click to collapse
Nope.. I'm cased up and it still does it..
Sent from my HTCONE using xda premium
BrianBaker said:
Nope.. I'm cased up and it still does it..
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
I see it on my 2 week old Black ONE. Thought it was the work-in-progress issue with using cm 10.1, and decided to bare with it by assuming that the Cm 10.1 folks will find a solution. After reading this post and watching the videos, I was stunned to see that this was the actual reason for the low signal and slow data speed... and possibly a few dropped calls? I finally noticed that when the phone is on but laying on table top... it can show 4g signal rather well. But, as soon as I grab it to use in my hand... the 4g data symbol disappears.... signal meter drops to almost nothing... then comes to 1-2 bars at most showing 3g data. I still thought 4g was not rolled out in my area.... But, my wife, who has N2, said she has been noticing it for few months already.
Overall, besides the camera, I was pretty happy with this phone, but I am realizing it has worse signal than my old epic 4g. I am hoping this is a fixable issue for HTC and Sprint... I am contemplating returning to exchange for S4 this weekend, before my return period runs out. demmit.
this has already been discussed somewhere else, may have been the international forum. but like i said in that post, it is nothing extreme. and it is CERTAINLY not a death grip. death grip COMPLETELY kills your active connection, or drops you to 1x. in this video, the signal was already ****ty... dont worry about it, every phone always hovers in the -70 through -98 range... stop worrying about it... just stop. a 10db loss is nothing people...
end of thread please
hmmmm i can't reproduce this in my case....

Weak Wifi?

Having big issues with the Wifi on my phone. I just bought it a week ago, but the wifi is incredibly weak. I have found very little info on issues with the wireless, so I'm inclined to believe that something's wrong with it.
Basically, it works, but at approximately 10-15 feet away, I've got one bar. This is through two walls, but other devices get great signal in this spot. I get absolutely no signal in my bedroom at any time, and while my EVO LTE got one bar, it at least got something. The bedroom is around 30 feet through 3-4 walls, depending on where you stand in the room.
Have you all had good experience with the phone's wifi? Since I haven't read much about wireless issues, I'm assuming I got a lemon.
Sent from my HTCONE using xda app-developers app
Forgot to add, I have a Linksys E3200 which is still a pretty high end router. The router is NOT the issue.
Sent from my HTCONE using xda app-developers app
Bumpus maximus
Sent from my HTCONE using xda app-developers app
Well, I swapped the phone out today, and the new one is working great. As I walked out of the store in the mall, I was playing with the WiFi and saw TONS of networks I didn't see before walking in. The WiFi works great now, even better than my EVO 4g lte.
The 3g signal is reporting that it's higher, but I haven't made enough phone calls to thoroughly test it. The defective phone was dropping calls left and right, but I made 3-4 calls today on the replacement without any drops, so I think the phone was just screwed up all around.
I'm definitely happy, since the S4 demo I used stuttered like crazy, so I would have had to get an iPhone 5 since that's about all Sprint has.
Sent from my HTCONE using xda app-developers app

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