Weak Wifi? - One (M7) Q&A, Help & Troubleshooting

Having big issues with the Wifi on my phone. I just bought it a week ago, but the wifi is incredibly weak. I have found very little info on issues with the wireless, so I'm inclined to believe that something's wrong with it.
Basically, it works, but at approximately 10-15 feet away, I've got one bar. This is through two walls, but other devices get great signal in this spot. I get absolutely no signal in my bedroom at any time, and while my EVO LTE got one bar, it at least got something. The bedroom is around 30 feet through 3-4 walls, depending on where you stand in the room.
Have you all had good experience with the phone's wifi? Since I haven't read much about wireless issues, I'm assuming I got a lemon.
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Forgot to add, I have a Linksys E3200 which is still a pretty high end router. The router is NOT the issue.
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Bumpus maximus
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Well, I swapped the phone out today, and the new one is working great. As I walked out of the store in the mall, I was playing with the WiFi and saw TONS of networks I didn't see before walking in. The WiFi works great now, even better than my EVO 4g lte.
The 3g signal is reporting that it's higher, but I haven't made enough phone calls to thoroughly test it. The defective phone was dropping calls left and right, but I made 3-4 calls today on the replacement without any drops, so I think the phone was just screwed up all around.
I'm definitely happy, since the S4 demo I used stuttered like crazy, so I would have had to get an iPhone 5 since that's about all Sprint has.
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Related

wifi signal strength

Hi,
I was lucky enough to get my Nexus 7 today as I bought mine from Ebuyer. I've been playing with it for a couple of hours now and have noticed that I get really weak signal strength using my home WiFi. The internet is working a lot faster on my phone (ics) and on my laptop. Has anyone else had this problem? Is it a jelly bean issue?
Thanks for any help
My WiFi strength has been very good so far. Have you updated to 4.1.1? I don't know if it affects WiFi, but I updated right away and its been good since
Sent from my Nexus 7 using xda premium
So what was the final result? Did your wifi strength got better?
So far mine seems pretty good.
Sent from my Nexus 7 using Tapatalk 2
tomh1979 said:
So far mine seems pretty good.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I updated a few hours ago before I posted. The signal is usable for browsing but YouTube takes ages to load there have been times when i've got no signal at all while my phone can load YouTube videos up fine. I pretty much always have 1 bar of signal,I know that's not the mist accurate indicator, but there's definitely a difference in performance between the nexus and my one x. Maybe i have a dud?
Rumours went around earlier that those models shipped earlier than google play, might have issues with wi-fi or screen problems, but don't take my word for it, it was just a post I saw on this thread.
spfcat said:
I updated a few hours ago before I posted. The signal is usable for browsing but YouTube takes ages to load there have been times when i've got no signal at all while my phone can load YouTube videos up fine. I pretty much always have 1 bar of signal,I know that's not the mist accurate indicator, but there's definitely a difference in performance between the nexus and my one x. Maybe i have a dud?
Click to expand...
Click to collapse
Have you checked, settings, then wifi, then menu select advanced, then select "best wifi performance". It bumps up the wattage to the WIFI antenna. Its mentions at least on my HTC EVO 4G LTE that it may consume more battery. Hope it helps.
I'm sitting about 20 feet from my router in the same room and I have full bars. I did a bandwidth test and got...
Test Date: Jul 14, 2012 12:53:25 am
Connection Type: Wifi
Server: Vernon Hills, IL
Download: 17073 kbps
Upload: 3080 kbps
Ping: 23 ms
So I guess it's okay here. I'm on 4.1.1
Sent from my Nexus 7 using xda app-developers app
Just walked around the house, no problems. I did lose signal in the driveway though.
Yeah I'm having issues with WiFi also, same problem with YouTube being really slow. Also my WiFi cuts out and I have to turn it off and back on again
Sent from my Nexus 7 using Tapatalk 2
Install WiFi analyser from the play store and see what the WiFi signal strength on your router channel is like, also shows other routers near you which may be interfering with yours.
I hope its good my A500 was rather weak.
Sent from my Galaxy Nexus using Tapatalk 2
No issues with wifi so far. However i don't think the chip supports 5 GHz networks as i can only pick up the 2.4 GHz networks.
Sent from my Nexus 7
Mine does fine with wifi
Sent from my Galaxy Nexus using xda premium
Hmmm... wifi strength... Yes, hmm, indeed... let me say this...
OMFG it's GREAT!!!
Compared to my Razr Maxx and my Acer Iconia A500, it's amazing. I'm seeing neighbors wifi that I never knew existed. ZERO problems not only anywhere in my house, but anywhere on my property. Probably the best wifi reception I've seen on a mobile device.
anyone also have a prime? if so, how does the 7s range compare?
jwLgd said:
anyone also have a prime? if so, how does the 7s range compare?
Click to expand...
Click to collapse
I have a Acer a500 tablet and let me say the Nexus 7 gets 2x the Wifi strength of that POS. I love the range I am getting its very similar to my Galaxy Nexus.
klaus9000 said:
I have a Acer a500 tablet and let me say the Nexus 7 gets 2x the Wifi strength of that POS. I love the range I am getting its very similar to my Galaxy Nexus.
Click to expand...
Click to collapse
have the gnex too...would you say its better or worse?
30 feet away same room. Not complaining.
Sent from my Nexus 7 using xda app-developers app
Nexcellent said:
Just walked around the house, no problems. I did lose signal in the driveway though.
Click to expand...
Click to collapse
Lol
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Are you having rough coverage at your home?

If you are here is how to fix it:
Sprint had recently rolled out the Airnirvanna which is a signal booster you can get for free!
Just call this number: 1 855-752-2026
Please do not abuse this or like all gid things it will come to an end but this number will get you hooked up!
Sent from my SPH-L720 using xda premium
neemot said:
If you are here is how to fix it:
Sprint had recently rolled out the Airnirvanna which is a signal booster you can get for free!
Just call this number: 1 855-752-2026
Please do not abuse this or like all gid things it will come to an end but this number will get you hooked up!
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
Interesting. I'm a bit intrigued. Thanks for the share.
Sent from my SPH-L720 using xda app-developers app
Very nice... Just called and they are sending one out for me... Really appreciate the heads up!
Sent from my S4
bludevilx said:
Very nice... Just called and they are sending one out for me... Really appreciate the heads up!
Sent from my S4
Click to expand...
Click to collapse
Glad to hear that!
Sent from my SPH-L720 using xda premium
Pictures!
Have an Airrave at the house where we are. It's nice but going from Sprint to the Airrave and back again is annoying at times. It does work damn good however.
neemot said:
If you are here is how to fix it:
Sprint had recently rolled out the Airnirvanna which is a signal booster you can get for free!
Just call this number: 1 855-752-2026
Please do not abuse this or like all gid things it will come to an end but this number will get you hooked up!
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
the airvana has been out for years...
i think you may have just recently heard of it...
dtr145r said:
the airvana has been out for years...
i think you may have just recently heard of it...
Click to expand...
Click to collapse
This is the first I've heard of it. Lol.
Sent from my SPH-L720 using xda app-developers app
According to this post, it's been around for a few years.
got one a while back. it's hit or miss whether it works well depending on it's mood and depending on your location.
In addition, if you're on a call, and you leave it's range, it doesn't seamlessly switch over, it drops your call.
So mine just sits nicely in the corner, protecting a spot on my floor from dust.
This operates on all bands including are jew 800Mhz band. Also the product is not new but the number is.
Sent from my SPH-L720 using xda premium
Thank you so much for the great find. It was very easy to get it sent out.
I see the reviews and I'm still skeptical. Pics or it didn't happen lol.
Sent from my SPH-L720 using Tapatalk 2
What makes you a spectic?
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I have an old Airwave. Is this a newer model?
Yes it is a newer model with Sprint rolling out its new enhanced 800mhz band this will also carry that band.
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neemot said:
What makes you a spectic?
Sent from my SPH-L720 using xda premium
Click to expand...
Click to collapse
I'm not sure. I never heard of it, but the reviews are throwing me off. Maybe if I see more people saying good things about it, I'll try it.
Thanks for posting this! I'll keep this in mind if my reception gets bad again. I think Sprint was working on towers in my area for several months but seems to have gotten fixed in the last couple weeks.
I've had mine for close to 2 years. Happy with it.
I live in a 2 story home and it works flawlessly everywhere.
Sent From The Galaxy Via Subspace
I've had mine for 4 years in four different locations and it is definitely better than the naked Sprint signal, but also quite hit or miss and dependent on your Internet service. It worked flawlessly in my loft in Denver and very well in my first two places in Albuquerque, but barely noticeable in my house in Rio Rancho. Incidentally, my Internet absolutely sucks here so I'm positive this has much to do with the current poor performance of the Airvana.
In any case, I've been using the Airave for 4 years completely free so no complaints here. If you have poor service in your home or business, you should definitely call the number in the OP and see about picking one up. If you get denied but really need one, keep calling. Eventually they will agree to set you up.
Sent from my SPH-L720 using xda premium

Anyone else have this problem (Deathgrip-loss of signal)

http://www.youtube.com/watch?v=DTguZel-Zpg
bob2300nx said:
http://www.youtube.com/watch?v=DTguZel-Zpg
Click to expand...
Click to collapse
I guess I never really noticed it, but it does happen to me. Just tried it.
I see it on mine in Austin tx
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Pretty sure all sprint versions of the One do this.. I have yet to see one that didn't in areas around - 93dbm, always drops to -100+dbm when the grip is applied in lower left corner.. Although I don't call it a death grip because it actually does not kill the connection like the iPhone 4 did. And when you're in a call it switches to the top antenna so no big deal.
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BrianBaker said:
Pretty sure all sprint versions of the One do this.. I have yet to see one that didn't in areas around - 93dbm, always drops to -100+dbm when the grip is applied in lower left corner.. Although I don't call it a death grip because it actually does not kill the connection like the iPhone 4 did. And when you're in a call it switches to the top antenna so no big deal.
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Click to expand...
Click to collapse
It happens in my area as well and I'm not sure my device is switching to the top antenna because I will drop calls as soon as the signal strength drops.
I never hold my phone in a way that contacts the lower left when in a call. But just to test it I make a call and if I have 3 bars and grip lower left I can see it drop to 1 bar then immediately to 5 bars. I assume it's switching antennas because that's what I read it was suppose to do.
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Like the iphones of old, will a skin or case prevent the death grip?
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MojoSwag said:
Like the iphones of old, will a skin or case prevent the death grip?
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Click to expand...
Click to collapse
Nope.. I'm cased up and it still does it..
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BrianBaker said:
Nope.. I'm cased up and it still does it..
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Click to expand...
Click to collapse
I see it on my 2 week old Black ONE. Thought it was the work-in-progress issue with using cm 10.1, and decided to bare with it by assuming that the Cm 10.1 folks will find a solution. After reading this post and watching the videos, I was stunned to see that this was the actual reason for the low signal and slow data speed... and possibly a few dropped calls? I finally noticed that when the phone is on but laying on table top... it can show 4g signal rather well. But, as soon as I grab it to use in my hand... the 4g data symbol disappears.... signal meter drops to almost nothing... then comes to 1-2 bars at most showing 3g data. I still thought 4g was not rolled out in my area.... But, my wife, who has N2, said she has been noticing it for few months already.
Overall, besides the camera, I was pretty happy with this phone, but I am realizing it has worse signal than my old epic 4g. I am hoping this is a fixable issue for HTC and Sprint... I am contemplating returning to exchange for S4 this weekend, before my return period runs out. demmit.
this has already been discussed somewhere else, may have been the international forum. but like i said in that post, it is nothing extreme. and it is CERTAINLY not a death grip. death grip COMPLETELY kills your active connection, or drops you to 1x. in this video, the signal was already ****ty... dont worry about it, every phone always hovers in the -70 through -98 range... stop worrying about it... just stop. a 10db loss is nothing people...
end of thread please
hmmmm i can't reproduce this in my case....

htc one wifi death grip problem

hi guys this is my second device but no solution
you guys can check your one have this problem
the problem is if seeing youtube in Landscape mode is signal is very slow some times it wifi drops
i attach a video see this video and tell me its have wifi death grip problem or not
https://www.youtube.com/watch?v=-ArHHyYWvhc
I do not have this problem at all. My WiFi has never dropped. Might be a weak router.
Sent from my HTC One using xda premium
The Project said:
I do not have this problem at all. My WiFi has never dropped. Might be a weak router.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
I m using Samsung galaxy s3 and iPhone 4 but no problem at all
Sent from my HTC One using xda premium
I had the same problem but the 4.2.2 update seems to have fixed it.
Sent from my HTC One using xda premium
I've just tired it on both my htc ones. didn't encounter any signal drops. are you using 802.11n with 5ghz band? I've heard 5 ghz tends to drop signal easier.
Sent from my HTC One using xda app-developers app
The WiFi antenna is at the top of the device. Your hand will affect the signal if your signal isn't very strong to begin with.
I can hold my hand over top of it all I want with a strong signal, but when I move pretty far away and hold it it does drop bars. There's really nothing you can do about it, except move a little closer.
I'm sure of you held the other devices ontop of there WiFi antenna you could see a drop.
Sent from my HTC One using Tapatalk 2
I have noticed it as well, but having had experience with anenna design I think that there is not much you can do with it. The antenna matching always gets distorted by the human body. HTC have designed the antenna matching for the hand holding the phone in portrait. When you use the phone in landscape your body connects to the antenna system differently debalancing the matching (I tested with my friends iphones and samsungs and all of them react similarely some more and some less). So basically you want to be closer to your router or a more powerful one.
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japjit100 said:
hi guys this is my second device but no solution
you guys can check your one have this problem
the problem is if seeing youtube in Landscape mode is signal is very slow some times it wifi drops
i attach a video see this video and tell me its have wifi death grip problem or not
https://www.youtube.com/watch?v=-ArHHyYWvhc
Click to expand...
Click to collapse
I've been aware of this too. It's only noticeable for me though when connected to 5ghz wireless. This is a feature of the frequency - it's unable to penetrate as well as 2.4ghz
If I use case with this problem it improve or not
Sent from my HTC One using xda premium

Does anyone use this phone with LTE?

I hear battery life is excellent... On 3g. Usually using LTE makes the phone take a nose dive on battery life when using it because that is exactly what happened to me with my note 2.
So is anyone using it with LTE? And if yes, what is the battery life like?
I'm seriously considering getting it day 1 but I need to know!
I'm using LTE at the moment. No root, using T-mobile, and my battery life is amazing. I have my bluetooth headset connected to it all day and I can easily go 24 hours without needing to recharge it while streaming music for most of the day and watching videos randomly while browsing the web and light gaming.
I never use wi-fi either.
Novarox said:
I'm using LTE at the moment. No root, using T-mobile, and my battery life is amazing. I have my bluetooth headset connected to it all day and I can easily go 24 hours without needing to recharge it while streaming music for most of the day and watching videos randomly while browsing the web and light gaming.
I never use wi-fi either.
Click to expand...
Click to collapse
I've had the phone for a week now but thanks for replying, and yes, the phone battery is superb even on LTE.
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Loving it on LTE here too, great battery all day. Kicks my old HTC EVO 4G LTE out the window!
Sent from my LG-LS995 using xda app-developers app
I'm also running on lte and this phone is a beast, I don't even miss my note 3......bye bye Samsung
Sent from my Enormous G Flex.
???
reeher3287 said:
Loving it on LTE here too, great battery all day. Kicks my old HTC EVO 4G LTE out the window!
Sent from my LG-LS995 using xda app-developers app
Click to expand...
Click to collapse
What window?? Where is it? I might stop by and pick it up... Few box on Craig List..
Just bought Flex myself last Saturday.....and love it.
Hey Fuz, how is the LTE in chicago area with this phone?
I live near Burr Ridge, and I am dumping Sprint tomorrow, since we cant even make calls on their wonderful network from home..
Thanks
Evofusion said:
I hear battery life is excellent... On 3g. Usually using LTE makes the phone take a nose dive on battery life when using it because that is exactly what happened to me with my note 2.
So is anyone using it with LTE? And if yes, what is the battery life like?
I'm seriously considering getting it day 1 but I need to know!
Click to expand...
Click to collapse
yeah i got it been using LTE i work for 11 hours and i am usually streaming live stock quotes an by the time i get home i have about 10-15 % left of my battery ..gotta say this phone is highly impressive
Novarox said:
I'm using LTE at the moment. No root, using T-mobile, and my battery life is amazing. I have my bluetooth headset connected to it all day and I can easily go 24 hours without needing to recharge it while streaming music for most of the day and watching videos randomly while browsing the web and light gaming.
I never use wi-fi either.
Click to expand...
Click to collapse
Same @Evofusion but im using atts lte and still freaking amazing battery! can run for two days without charging but i charge every night anyways especially now during snow storm you never know when the power may go out and you need a full charge
Using LTE the whole time as I got 7GB of data, I can say that this phone is just beastly, can't ask for more from LG, just updates!
Sent from my LG-D958 using XDA Premium 4 mobile app
Thraxzzz said:
Using LTE the whole time as I got 7GB of data, I can say that this phone is just beastly, can't ask for more from LG, just updates!
Click to expand...
Click to collapse
I'm on T-Mobile LTE in Oregon. No issues here. Definitely the best phone I've had. I dropped it in the toilet last night too (accidentally) and it's still going without issue. I did turn it off and put it in rice overnight. The only thing I could see giving this up for is the G Pro 2.
Sent. Edited. Sent again. Deleted, and rewritten. Sent again.
I was worried when I changed from Sprint to Tmo last night, but after testing lte from my house is the SW burbs of chicago, I am getting 30 megs down and 10 up!!!
the best ever on Sprint and ATT for me was about 10 down and 3 up..
Tmo for the win:good::good:
Best experience ever coming from an n4 and the battery in this thing is unrivaled. LTE can't phase it
Sent from my LG-D959 using Tapatalk
I'm on lte 36% percent left 32 hours total and 5 1\2 hours of screen time
Sent from my LG-D950 using xda app-developers app
I'm on AT&T and I use LTE. This is my second day with it, but I've jumped back and forth with WiFi. Will have to try it this week without it.
Sent from my LG-D950 using Tapatalk
I use LTE constantly as a T-Mobile rep on this phone, demoing with speedtest as well as surfing and streaming music in downtime, and this thing outlasts my lumia 1520 on battery.
aaronrw said:
Best experience ever coming from an n4 and the battery in this thing is unrivaled. LTE can't phase it
Sent from my LG-D959 using Tapatalk
Click to expand...
Click to collapse
This. It doesn't matter with this phone, battery life is just insanely great.
Sent from my iPhone using Tapatalk
agreed; this phone is the UNDISPUTED battery champion of all phones right now...
I've been using it on LTE for overt 15 hours and have 45% battery left and its 10:00 pm eastern.
Sent from my LG-D950 using Tapatalk
haven't tried to

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