Rooted and cannot get lte - Sprint HTC One (M7)

I got my HTC one as soon as the black model came out. When I got the phone LTE was only available in the town I got the phone in. I live about 30 miles away. LTE has been live in my town now for the last month and I can not connect. If I go back to the town I got it in, LTE works just fine. I've done a ##786#, updated my profile, installed a corp prl. Nothing seems to help.
I am wondering if I need to revert to stock unrooted in order to update to LTE, or if ther are new radios. Any ideas would be appreciated.
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TehPwnd said:
I got my HTC one as soon as the black model came out. When I got the phone LTE was only available in the town I got the phone in. I live about 30 miles away. LTE has been live in my town now for the last month and I can not connect. If I go back to the town I got it in, LTE works just fine. I've done a ##786#, updated my profile, installed a corp prl. Nothing seems to help.
I am wondering if I need to revert to stock unrooted in order to update to LTE, or if ther are new radios. Any ideas would be appreciated.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
So what your saying is, you bought the phone in City A, and you live in City B. LTE works in City A where you bought the phone, but as soon as you got home (City B), LTE wouldn't connect. However if you return to City A LTE connects and works.
I don't think the problem is with your phone, it sounds like the towers are not fully active in your city.

I would normally agree, however my wife has LTE and she has the exact same phone. My buddies across town have LTE also, one with an SIII and one with an S4. I swear the only difference is I have a rooted phone. I would assume it is the phone, but it works every time I hit the city limits of the town I purchased it in.
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I don't know if it helps but I live in Menomonie, WI and I got my phone in Eau Claire, WI.
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TehPwnd said:
I would normally agree, however my wife has LTE and she has the exact same phone. My buddies across town have LTE also, one with an SIII and one with an S4. I swear the only difference is I have a rooted phone. I would assume it is the phone, but it works every time I hit the city limits of the town I purchased it in.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Just RUU the phone, and reroot. But to be quite honest, it sounds like either a ROM problem, a kernel problem, a powersave problem, or that LTE is disabled. Do a ##DATA#, go to edit, and under one of those tabs you willl be able to select the mode of operation. Select the one that says CDMA + LTE. If this is properly set and you don't get LTE, then you should install a good ROM and kernel. I recommend using d3rpOne as the ROM, and elemtalX by flar2 as the kernel. There are no radios to flash, or updated radios. PRL (stock PRL) will not inhibit LTE, nor will it enable it by using a corporate PRL. There is only like 1 or 2 PRL ranges which will disable LTE. If all else fails, RUU it. You should never do a ##786# on a custom or rooted ROM. After the RUU, i suggest you do the ##RTN# again. If you have LTE and your phone isn't defective, LTE will work. Then proceed to getting the custom recovery, and S-Off. Don't worry about rooting, since d3rpOne is already rooted.
RUU then ##RTN# fixes any and all configuration / corruption issues. If this does not fix it, have Sprint give you a new One.
Also, RUU'ing your phone will wipe the internal storage... Back it up first.

Thanks. I'll give it a go this evening. I'll let all know how it worked as soon as I finish.
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TehPwnd said:
Thanks. I'll give it a go this evening. I'll let all know how it worked as soon as I finish.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
There is a new radio out now
1.00.20.0626

Did u check network mod?

Related

[Q] Does the RoamControl App Work?

Has anyone tried the RoamControl app on the stock One? (non rooted)
Just want to run stock for a little while to make sure everything works well when I get my phone next week. I will be rooted shortly after, but I do like the widget on that app to switch roaming modes.
Peace.
mrshades812 said:
Has anyone tried the RoamControl app on the stock One? (non rooted)
Just want to run stock for a little while to make sure everything works well when I get my phone next week. I will be rooted shortly after, but I do like the widget on that app to switch roaming modes.
Peace.
Click to expand...
Click to collapse
You have to be rooted to use roam control
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bigdaddy619 said:
You have to be rooted to use roam control
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Click to expand...
Click to collapse
No you do not. I used it on my EVO 4g and 3D before I got root on those devices. It even states that it will work on some non rooted phones on their website. I sent an email to the dev, but I don't expect him to get back to me before I get the phone. Lol
Sent from my EVO using xda premium
I used it today and it works great.
allynsky said:
I used it today and it works great.
Click to expand...
Click to collapse
Great news! Thanks for the reply!
allynsky said:
I used it today and it works great.
Click to expand...
Click to collapse
I tried it on my unrooted HTC one, the app takes very long time to try roaming, but fails. I checked it under about, it says "Not roaming". How did you make it work, thanks.
I'm rooted, using v 1.4 of roam control which had been reported to work with the one.
my set up: using PRL 01115
Mobile data > network mode > automatic
Domestic voice and data are checked.
I am able to force the phone to roam and the roaming 3g speeds are at least double that of sprint's 3g speeds.
hope that helps.
mntbkr said:
I'm rooted, using v 1.4 of roam control which had been reported to work with the one.
my set up: using PRL 01115
Mobile data > network mode > automatic
Domestic voice and data are checked.
I am able to force the phone to roam and the roaming 3g speeds are at least double that of sprint's 3g speeds.
hope that helps.
Click to expand...
Click to collapse
Thanks.
So it appears we can no longer use RC on multiple devices with the same activation code.
They are offering RC for $1.00 for a short time so jump on it
I have it installed on my HTC Evo LTE and my HTC One
just purchased it and it works great on my htc one
spurfan33 said:
just purchased it and it works great on my htc one
Click to expand...
Click to collapse
The newest 2.8 update fixed all the licensing problems for me, but their support was frankly atrocious and did not get back to me at all. By the time they pushed the 2.8 update, my 7 day window for a refund had expired, so I wasn't able to refund/rebuy at the $1.
I have no problem with paying a dev for their work, but keep in mind that their e-mail support seems very hit and miss, which is poor form.

Moble Data Disconnects

Recently I've notice my mobile data will disconnect sporadically. I'm not sure if it related to the phone or service. Is there a way to tell?
BTW, I'm in the Los Angeles area.
I've been having this problem too. I haven't been able to find a fix yet.
Have you tried updating PRL and Profile?
tgigh said:
I've been having this problem too. I haven't been able to find a fix yet.
Click to expand...
Click to collapse
I had the same problem when sprint was doing NV deployment in my area!
My problem went away after sprint was done in my area!
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Do you have sleep mode on or data connection checked in your power saver menu?
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I've noticed the same here in VA. It'll drop for a few seconds then come back.
I still have a connection, but I am noticing 3G/4G flickers in northern Virginia. Hopefully our markets go live soon (officially, anywhoo).
I've updated the prl and profile and have had sprint reprovision data twice. I'm not using battery saver or anything either. The only thing that seems to keep data stable is if I set mobile data to 'CDMA only'.
LTE phone in a non LTE area has caused me grief. Could this be the problem for you also?
I've been having the same issue. However it didn't start till after I unlocked my bootloader and flashed a new ROM. I think it may just be bad timing but I've called Sprint to see if they are doing any work and I've been told no. (For what that's worth)
I also have a GS 3 & 4 and neither of them are having the issue.
lehalter said:
LTE phone in a non LTE area has caused me grief. Could this be the problem for you also?
Click to expand...
Click to collapse
I'm thinking that is the cause of this issue. About 60% of San Francisco has LTE now and I'm thinking the phone just has trouble staying to one tower or another. Still it's a frustrating issue.I didn't have any of these problems on my iphone 5 before or after switching back and forth.
##72786#
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Lte won't work

Los Angeles area. I work in the valley paicoma, and there's good lte connection there..I had the iPhone 5 and I would get lte, then I switch to galaxy note 2 and I would also get lte, now I'm using the HTC one and I don't get lte, does anyone knows if there's a fix....thanks in advance
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Doesn't get as in you can't connect?
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I only get 3g...but I should be getting lte....does the prl has to do anything
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I am in the same boat as you. I am in the LA area, and I had good signal in my neighborhood too. However, I can't connect with LTE either, even when I stand next to the tower.
The most weird thing is: I went to the store fore return. When I hit the store, my phone works with LTE outside of the store. I have to go home. Now my phone still has no LTE connection.
It looks like that it is Sprint or HTC software issue. I had no clue what to do though.
youngster1943 said:
I only get 3g...but I should be getting lte....does the prl has to do anything
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Click to expand...
Click to collapse
I had same problem in Atlanta returned one same thing after a couple of pro updates 4g started working just give it a little time it will start to connect after a few updates
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youngster1943 said:
Los Angeles area. I work in the valley paicoma, and there's good lte connection there..I had the iPhone 5 and I would get lte, then I switch to galaxy note 2 and I would also get lte, now I'm using the HTC one and I don't get lte, does anyone knows if there's a fix....thanks in advance
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Click to expand...
Click to collapse
Call Sprint customer care and have them check your UICC ID under settings/about/phone identity. I had exchanged my phone and this number didn't update and caused me to not get 4g when others had it. Its the same number as your SIM ID and is required to match your phone. Seems to be a common issue with setting up the HTC One since is has a SIM Card. They may argue with you that its for International only....tell them I understand that but you have seen others with this problem and that their UICC ID numbers did not match on the account and that its required to make 4g work.
Ok, thanks
Sent from my HTCONE using xda app-developers app
questions go into the questions section
http://forum.xda-developers.com/forumdisplay.php?f=2217
Same here ..I had an exchange ..ever since then 4g hasn't switched on once ...I live in Raleigh / Durham area and while not covered there are plenty of areas with 4g and never seen it once ...I called and asked if it could have anything to do with my exchange and SIM card and they said no ..figured they might of been wrong
firmbiz94 said:
Same here ..I had an exchange ..ever since then 4g hasn't switched on once ...I live in Raleigh / Durham area and while not covered there are plenty of areas with 4g and never seen it once ...I called and asked if it could have anything to do with my exchange and SIM card and they said no ..figured they might of been wrong
Click to expand...
Click to collapse
Yea you have to call them with confidence that you know what the issues are. And in markets they have not launched yet just explain that data is very bad on this phone and you get a lot of dropped calls. Then just ask them to please verify the numbers on your account with the phone....and especially the UICC ID.
I live in LA as well, and I only get LTE in a few different specific areas. Should I call them to make sure all of my numbers are correct? Is there anything else I can do?
slayer69 said:
Yea you have to call them with confidence that you know what the issues are. And in markets they have not launched yet just explain that data is very bad on this phone and you get a lot of dropped calls. Then just ask them to please verify the numbers on your account with the phone....and especially the UICC ID.
Click to expand...
Click to collapse
Thank you sir after jumping through the typical refresh reboot bs the lady finally listened to me and compared my SIM id# and it didn't match ..presto...I now have 15mbs down. Much appreciated
nerv8765 said:
I live in LA as well, and I only get LTE in a few different specific areas. Should I call them to make sure all of my numbers are correct? Is there anything else I can do?
Click to expand...
Click to collapse
PM me your zip code(s) of where you use your phone the most. I will send you a map of those areas and the towers that are upgraded. Not everything is complete there.
firmbiz94 said:
Thank you sir after jumping through the typical refresh reboot bs the lady finally listened to me and compared my SIM id# and it didn't match ..presto...I now have 15mbs down. Much appreciated
Click to expand...
Click to collapse
That's awesome to hear......glad it worked for ya!
90065 zip code
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I called sprint today, and they confirmed
The uicc I'd #, and it was correct on there system. ...what they have me do was to remove the SIM card, turn off the phone, put back the SIM card in, turn on the phone, update profile & prl. After doing this after 5 mins it showed the 4g on my phone, only for about 5sec.....then it went back to 3g....this was a good sign tho* .. I'm going to try it tommarrow at work since over there there's a steady lte connection...hope it works
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youngster1943 said:
I called sprint today, and they confirmed
The uicc I'd #, and it was correct on there system. ...what they have me do was to remove the SIM card, turn off the phone, put back the SIM card in, turn on the phone, update profile & prl. After doing this after 5 mins it showed the 4g on my phone, only for about 5sec.....then it went back to 3g....this was a good sign tho* .. I'm going to try it tommarrow at work since over there there's a steady lte connection...hope it works
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Click to expand...
Click to collapse
Well if not you can always do an Insurance replacement if you have it. There is always a chance you have a bad radio.
slayer69,
Could you please send me the map a zip 90703? Thanks a lot,
slayer69 said:
Well if not you can always do an Insurance replacement if you have it. There is always a chance you have a bad radio.
Click to expand...
Click to collapse
Would love to see a map of 02664. Sprint coverage map says fair lte, im lucky to see any 3g.
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bondseven said:
slayer69,
Could you please send me the map a zip 90703? Thanks a lot,
Click to expand...
Click to collapse
ajd88 said:
Would love to see a map of 02664. Sprint coverage map says fair lte, im lucky to see any 3g.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Sent PM to both of you. :highfive:
Thank you very much
slayer69 said:
Sent PM to both of you. :highfive:
Click to expand...
Click to collapse

[Q] No 4G LTE after SIM error

Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
I have no suggestions, but I have had the same exact problem the past couple of weeks. I got the error, but I didn't even pop the SIM card out. I just put the phone in airplane mode like I usually did when I got the error. When I took it out of airplane mode, my 4g was gone and it has not come back. I have checked all settings and I can't come up with anything. I also RUU'd back to stock just to make sure. Still no sign of 4g.
Let me know if replacing your sim does the trick, because this has been driving me crazy.
By the way, I know it is the phone and not just sprint messing with the towers or something, because my wife's evo 4g lte is on 4g all the time.
Sent from my HTCONE using xda premium
I read somewhere that your SIM ID and your UICC ID have to match, don't know if it's true, but go to settings - about - phone identity to check it out
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pwgerhardt said:
Hey guys,
I work at Sprint and my technicians and myself cannot figure this out. So I thought I would reach out to you guys!
I had 4G flawlessly on my phone for the first few weeks I had it. One day I got a SIM error that read something like this, "No SIM Card: 4G LTE will not work as SIM/UICC is reinserted". I popped out the little SIM card, wiped it off, and the phone read it and the error went away. Since then I have not had a single connection to 4G LTE.
All of our demo phones are on 4G lte as well as my girlfriends phone at home. I am constantly in 3G or 1X. Any advice would be great
Things I have already tried....
1. Updated profile/prl
2. Reprovisioned phone using ##72786#
3. Toggled settings using *#*#4636#*#*
4. Wiped and installed a new ROM
5. Played around with SIM card slot and rebooting phone
I am going to try a new UICC sim if we have one around the store...if that doesn't work im out of ideas!
Click to expand...
Click to collapse
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
luisrod03 said:
have you check to see if your phone is on cdma/lte, cause it happen to me once that i reset the phone and it was on cdma only
HTC ONE
Click to expand...
Click to collapse
yes I already tried that as well
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
pwgerhardt said:
yes I already tried that as well
Click to expand...
Click to collapse
I had that issue also but I popped the out the sim and back in then reboot. I have 4g again but under my mobile data I have network set to automatic.
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http://techwalls.com/no-sim-card-error-on-htc-one/
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Click to expand...
Click to collapse
Yeah I did the tape fix. It got rid of the errors but still no 4g
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pelon90005 said:
http://techwalls.com/no-sim-card-error-on-htc-one/
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Click to expand...
Click to collapse
Im not getting the "no sim" error anymore. I never got it again after the first time I popped it in and out. Im just getting no 4G after fixing it.
Rirere said:
I'm assuming the phone's not rooted, but any chance you might be able to flash new radio software?
Click to expand...
Click to collapse
The phone is rooted. I don't think there are any other radios out for this device yet though. Thanks for your reply though
I'm a Sprint Tech and do not have an answer currently for you guys as I have been receiving this error as well and only just found this thread. Will try to research tomorrow and see if I can find an answer. I only received this message once as of yesterday and it went away seconds later. Tonight it reappeared and is sticking. Under app info it shows this is the Phone app that is sending out this notification. There is a possibility if you force close the app and then disable notifications for it that this error may go away; however, I'm not sure what other notifications we would consequently loose. Current corporate PRL is 55015 and I am running Viper 1.0.3 with stock kernel. I am wondering if this has to do with refreshing your PRL because I did not notice it until I requested it from Updates two days ago even though the actual PRL version number did not change.
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What about running a RUU
http://goo.im/devs/joeykrim/m7_wls/m7_wls_1.29.651.7_decrypted.zip
ITS NOT .10 but u could just update after. See if it works.
If ur rooted use this
http://www.androidfilehost.com/?fid=22979706399752930
Its .10
Try it
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Already ran RUU. No dice. Took it to a Sprint store and they replaced the SIM card. Still no dice. I'm starting to think it's the radio itself.
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Damn. We seriously dont have radio img's yet? I thought the RUU flashes the radio.
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i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Rally187 said:
i have the same problem. i went to sprint today and asked if they knew anything. with out missing a beat he says oh you just need to take your sim card out and wipe it off with alcohol really well. is he lying to me or is he being serious to me?
Click to expand...
Click to collapse
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
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tristandespain said:
I doubt it will work but let us know if it works for you. A brand new SIM didn't work for me so I'm not too hopeful about it.
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
yea that sh!t didnt work at all. this seems really stupid to me that our phone is having this issue what could be causing this why would the sim card mess it up?
Ok so the consensus is, this seems really stupid too but its the only thing I can figure, the SIM is loose. If you eject your HTC One Micro Sim and place a small piece of scotch tape on the reverse side of the connector, this gives the card just enough volume, when reinserted to consistently maintain contact with the reader as the SIM tray is simply too big and is allowing the phone to believe there is actually no SIM card inserted when the connection is detected as broken. Suppose this also explains the inconsistencies in various user experiences since we all have different handling habits. Any one else want to wager to guess why this problem is so intermittent?
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my friend who works at bb hooked me up with another sim. im taking it to sprint tomorrow and see if they can do anything. my friend said he could swap for a new htc one as well. i would have to pay 30 bones though.

Lost lte

Hey guys
Any idea as to why when I flash any Roms on my htc one Canadian edition I lose my LTE ?? I only get 4g speeds now. Wife didn't flash hers. All stock and no problems. Its on sasktel please let me know
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blueman7707 said:
Hey guys
Any idea as to why when I flash any Roms on my htc one Canadian edition I lose my LTE ?? I only get 4g speeds now. Wife didn't flash hers. All stock and no problems. Its on sasktel please let me know
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Type *#*#4636#*#*
Then phone info
The make sure its wcdma/gsm/LTE
Or on LTE/gsm
Sent from my HTC One using XDA Premium 4 mobile app
like dirtbiker said, check if lte is enabled.
Make sure also you have the correct apns. Also depending on the rom, 4g may infact be lte fyi.
The fastest speeds I get on the 4.3 Roms are 6-7500kbps. My wife's HTC one with stock 4.1.2 is 21000-23000kbps
Any ideas ??
Update radio?
Sent from my HTC One.
Tw1tchy said:
Update radio?
Sent from my HTC One.
Click to expand...
Click to collapse
Where is the newest radio and do I just flash like a ROM in recovery ??
Updated radio and still no lte
4G and LTE are same....
Sent from my HTC One using XDA Premium 4 mobile app
blueman7707 said:
Hey guys
Any idea as to why when I flash any Roms on my htc one Canadian edition I lose my LTE ?? I only get 4g speeds now. Wife didn't flash hers. All stock and no problems. Its on sasktel please let me know
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
They are the same. Go to system/customize/ACC and edit the default.xml line where it says 'show_lte_for_4g' to true if you want it to say LTe, it doesn't really matter.
Matt said:
They are the same. Go to system/customize/ACC and edit the default.xml line where it says 'show_lte_for_4g' to true if you want it to say LTe, it doesn't really matter.
Click to expand...
Click to collapse
thanks i shall try that, i know that on the roms it will show 4g inplace of lte, but why have my lte speeds dissappeared after flashing 4.3roms. my wifes phone is running stock and her up and down streams are around 21mbps, mine are now between 4-5mbps
thanks for all your help thus far
Still having issues with not getting LTE speeds now since flashing new ROM. Flashed updated radio still nothing any help would be great thanks
Arhd30, sasktel provider
blueman7707 said:
Hey guys
Any idea as to why when I flash any Roms on my htc one Canadian edition I lose my LTE ?? I only get 4g speeds now. Wife didn't flash hers. All stock and no problems. Its on sasktel please let me know
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I already answered you in your second thread : New thread You didn't even answer... Don't just go around creating threads....
Flash this radio. It's the latest from Bell and Sasktel uses the same frequencies so you'll be fine. Download and then simply flash in recovery.
Afterwards, try this :
In phone press *#*#4636#*#*, then go to Phone Information, scroll down and you'll see "Set preferred network type:" , select "GSM/WCDMA/LTE auto".
Reboot phone
THIS REQUIRES THAT YOU HAVE S-OFF, if you don't, not my problem.
Hi there. Flashed the new radio. Switched to CDMA/LTE/gsm reboot. Ran speed test and only getting 4g speeds which are 3-5mbps down and 2mbps up. Ran same test on wife's none touched phone and got over 25mbps down and 20mbps up so not sure what else to do.
Do you have LTE speeds in your phone running that ROM.??
Thanks for all your help
Have tried numerous roms. Currently using tripndroid. Only getting 2-3mbps not 20mbps or so like it should be. Have flashed various radios and notta
blueman7707 said:
Hi there. Flashed the new radio. Switched to CDMA/LTE/gsm reboot. Ran speed test and only getting 4g speeds which are 3-5mbps down and 2mbps up. Ran same test on wife's none touched phone and got over 25mbps down and 20mbps up so not sure what else to do.
Do you have LTE speeds in your phone running that ROM.??
Thanks for all your help
Click to expand...
Click to collapse

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