Is my camera broken? - One (M7) Q&A, Help & Troubleshooting

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You got the pictures the wrong way around but it is definately an awful picture, doesn't look normal to me

That is best result i can get.
Mike

sp5it said:
I was struggling with bad image quality.
I compared pics taken from my old HTC Sensation with One.
Can you take a look and tell is it broken or not?
The same lightning condition:
Sensation:
I think there is some focus problem.Try to shoot a pic with manual focus.
Click to expand...
Click to collapse

Only sharp and detailed pictures i can get in macro mode. All others are crappy.
How to focus manually? Tap screen? I tried that. It is not any better.
Mike

Related

[Q] Camera photos viewed on computer

Am I the only one who has problem that the photos i took with HTC One look perfectly fine with great details on phone, but when being uploaded to facebook, they look completely different. The attached is an example of a blurry face and washout picture taken in Liverpool, but it was perfect when viewed on my phone. Do I have a problem with my camera?
I dont see anything wrong with the picture attached. Is this supposed to be the facebook sample?
aaasey786 said:
I dont see anything wrong with the picture attached. Is this supposed to be the facebook sample?
Click to expand...
Click to collapse
Yes it is, is it a normal photo taken by HTC One viewed on a computer? Coz it is so much different where when viewed on my HTC One, i can clearly see my face and the saturation is higher, now when uploaded to computer my face becomes blurry and the photo looks pale
The Perfectionist said:
Yes it is, is it a normal photo taken by HTC One viewed on a computer? Coz it is so much different where when viewed on my HTC One, i can clearly see my face and the saturation is higher, now when uploaded to computer my face becomes blurry and the photo looks pale
Click to expand...
Click to collapse
With our phones, the zoom isn't that great cause of the lack of Megapixels, but its not that blurry, if you wanted to crop out your face you shoulda had the pic taken closer. Sorry bud. As for the saturation, that seems fine to me
aaasey786 said:
With our phones, the zoom isn't that great cause of the lack of Megapixels, but its not that blurry, if you wanted to crop out your face you shoulda had the pic taken closer. Sorry bud. As for the saturation, that seems fine to me
Click to expand...
Click to collapse
But i didn't zoom it before the upload, i just don't understand the difference between photos viewed on my phone and on my computer, where before the upload it looked perfectly fine on my phone. Could it be the lower ppi of my computer screen? I personally think that my HTC Incredible S takes better photos in this regard where the photos taken by it, will look the same on my computer.
The Perfectionist said:
But i didn't zoom it before the upload, i just don't understand the difference between photos viewed on my phone and on my computer, where before the upload it looked perfectly fine on my phone. Could it be the lower ppi of my computer screen? I personally think that my HTC Incredible S takes better photos in this regard where the photos taken by it, will look the same on my computer.
Click to expand...
Click to collapse
My point was that it seemed as if you were cropping the picture, the photos the one takes are great, the cropping, not so much. The cameras strength i slow light, which it has great results in
aaasey786 said:
My point was that it seemed as if you were cropping the picture, the photos the one takes are great, the cropping, not so much. The cameras strength i slow light, which it has great results in
Click to expand...
Click to collapse
No i didn't crop it before uploading it. The photos i crop on my phone still look great, but only on my phone. Do you have any explanation of the reason behind the difference between the quality of the same photo when viewed on phone and on computer? But i concur on the point that HTC One takes amazing low light shots, until i upload them on to facebook or view them on computer.
The Perfectionist said:
No i didn't crop it before uploading it. The photos i crop on my phone still look great, but only on my phone. Do you have any explanation of the reason behind the difference between the quality of the same photo when viewed on phone and on computer? But i concur on the point that HTC One takes amazing low light shots, until i upload them on to facebook or view them on computer.
Click to expand...
Click to collapse
maybe its the upload process, are you uploading straight from the fb app? if so connect you phone to your comp and put the picture on your hard drive, sometimes fb uploads ata lower quality
aaasey786 said:
maybe its the upload process, are you uploading straight from the fb app? if so connect you phone to your comp and put the picture on your hard drive, sometimes fb uploads ata lower quality
Click to expand...
Click to collapse
I transferred the photos to my computer before uploading it to facebook, and the size of the photos remained the same, they still don't look presentable on my computer like how it is on my phone. *sigh*. I wonder if i could get a replacement based on this reason. hahahahaha
The Perfectionist said:
Am I the only one who has problem that the photos i took with HTC One look perfectly fine with great details on phone, but when being uploaded to facebook, they look completely different. The attached is an example of a blurry face and washout picture taken in Liverpool, but it was perfect when viewed on my phone. Do I have a problem with my camera?
Click to expand...
Click to collapse
well, not sure what kind of monitor are you using but the saturation on HTC One is one of the highest on the smartphones market today(according to GSMArena, only behind super amoled). Your phone's screen is surely much superior to your desktop/laptop display in term of contrast so it is obvious that you see much punchier color when viewing on your phone
It's a known issue coz of the big sensor and lesser pixels.
skyline72 said:
It's a known issue coz of the big sensor and lesser pixels.
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Click to collapse
It has nothing to do with that. The sensor size is exactly the same as every other smartphone out there. Lesser pixels would not be the reason as well because when zoomed in on the phone, it's still reading the same data.
ArmedandDangerous said:
It has nothing to do with that. The sensor size is exactly the same as every other smartphone out there. Lesser pixels would not be the reason as well because when zoomed in on the phone, it's still reading the same data.
Click to expand...
Click to collapse
Sensor size doesn't affect resolution. You can have 16 Mpx on a tiny sensor and have much sharper but more grainy fb posts
The problem is simply that 4 megapixels isn't enough to zoom into someones face from that distance and expect minute details - that's a DSLRs job.
MacHackz said:
Sensor size doesn't affect resolution. You can have 16 Mpx on a tiny sensor and have much sharper but more grainy fb posts
The problem is simply that 4 megapixels isn't enough to zoom into someones face from that distance and expect minute details - that's a DSLRs job.
Click to expand...
Click to collapse
That's exactly what I said lol But the issue is the zoomed in face on the phone looks perfectly fine but horrible on PC According to the OP that is.
ArmedandDangerous said:
That's exactly what I said lol But the issue is the zoomed in face on the phone looks perfectly fine but horrible on PC According to the OP that is.
Click to expand...
Click to collapse
He must have a bad monitor maybe OP should spend less time climbing on English property, and more time buying a new monitor xD
The Perfectionist said:
Am I the only one who has problem that the photos i took with HTC One look perfectly fine with great details on phone, but when being uploaded to facebook, they look completely different. The attached is an example of a blurry face and washout picture taken in Liverpool, but it was perfect when viewed on my phone. Do I have a problem with my camera?
Click to expand...
Click to collapse
Did u choose high quality upload on fb?
Sent via my Sony Xperia Z | C6602
Try a different computer.
Sent from my HTC One using xda app-developers app
MacHackz said:
He must have a bad monitor maybe OP should spend less time climbing on English property, and more time buying a new monitor xD
Click to expand...
Click to collapse
Hahahah i love the line 'OP should spend less time climbing on English property'. I believe I have a quite decent laptop, with 2GB Nvidia graphics card and i5 processor the screen shouldn't be too bad. But i do realise that HTC One has a better screen than my laptop screen, in terms of ppi. What makes me think i have a problem with my phone is that upon comparison with photos shared by others, mine just seem mediocre. Perhaps i should spend more time on adjusting the sharpness, contrast, etc.
x102x96x said:
Did u choose high quality upload on fb?
Sent via my Sony Xperia Z | C6602
Click to expand...
Click to collapse
This happens even when i transfer the photos to my computer and view them, they just don't look half as good as they look on my phone. I could play battlefield COD on my laptop without any lags and the graphics blew me away, so i guess screen quality shouldn't be a problem. I don't have this issue with my HTC Incredible S, the photos still look good when viewed on the same laptop.
You should actually REDUCE sharpness cos Sharpness at 0 there is still sharpness being applied through software. -1 works much better.

Camera Focus Problem

EDIT: So, I did some more testing and the fault seems to be with the focus of the camera. Initially when you open the camera app it auto focuses and this then leaves me with an out of focus picture and touch to focus never actually changes anything. I tested Camera FV-5 and this app has an option to disable auto focus, allowing me to take a picture without the camera ever focusing, this takes a perfect picture but if I touch to focus it goes out of focus just like the stock camera.
Obviously it is faulty as it no longer makes that click when you open the camera app, well it does, but only like once every dozen times the camera is opened (still out of focus btw) ... Macro shots work perfectly, focus is spot on but anything at a distance of about more than a foot or two away just seems to blur.
Below are a few more shots that highlight the error:
.
It is more and more common failure in new HTC craphones.I have it in mine also.
Mike
sp5it said:
It is more and more common failure in new HTC craphones.I have it in mine also.
Mike
Click to expand...
Click to collapse
Thanks for the reply .. So it's not faulty then? Just a big negative of having so few pixels, no matter how much light they let in?
IMO it is hardware problem.
Mike
AllAboutTheCore said:
Has anybody else had problems with blurry shots when not taking a picture of something close? I recently went to the coast for the day and decided to take some pictures from the cliffs and on the beach, all of which were just scenic pictures at distance (nothing close up or in particular that could/wanted to focus on) but they all came out blurry. I don't seem to have any issues when taking pictures of close up objects or when there's something in particular to focus on but anything else is just pathetic.
I compared them to my Sony digital camera from about 4 years ago the pictures were spot on compared to the One ... See a couple of examples below. I tried focusing on various parts aswell but still the pictures are terrible ... Does this sound like a fault with the camea or focusing part in particular, or is it just that the One takes terrible pictures when not close up?
Thanks for any input. (The ones in focus are from my digital camera and everything blurry is from the One)
Click to expand...
Click to collapse
I would honestly do more tests indoor and outdoor to see if its a hardware problem.
I was having focus problems too, and I thought the OIS should be working better.
Then i started holding the phone a bit closer to me when taking a photo making sure both hands are holding the phone, kind of like holding a regular camera.
Also take advantage of exposure/focus lock; then snap the photo. Once I starting holding the phone more like a camera my focus issues went away. This was most noticeable in lower light conditions when the shutter speed isn't as fast as outside. I think something is going on and the OIS is trying to compensate for movement.
I also drink tons of coffee so my hands get a bit shaky!
gustav30 said:
I would honestly do more tests indoor and outdoor to see if its a hardware problem.
I was having focus problems too, and I thought the OIS should be working better.
Then i started holding the phone a bit closer to me when taking a photo making sure both hands are holding the phone, kind of like holding a regular camera.
Also take advantage of exposure/focus lock; then snap the photo. Once I starting holding the phone more like a camera my focus issues went away. This was most noticeable in lower light conditions when the shutter speed isn't as fast as outside. I think something is going on and the OIS is trying to compensate for movement.
I also drink tons of coffee so my hands get a bit shaky!
Click to expand...
Click to collapse
Lol, I don't have the caffeine issue but with regards to tests, I have done lotssssssssssss lol. Pictures I've taken close up, especially ones where I want to focus on something in particular, look good, but anything at distance or ones where I don't want to focus on a certain area, just a scenic shot, they all look blurry like the examples.
AllAboutTheCore said:
I want to focus on something in particular, look good, but anything at distance or ones where I don't want to focus on a certain area, just a scenic shot, they all look blurry like the examples.
Click to expand...
Click to collapse
Same here. Macro are great, standard are blurry and lack of details.
Mike
sp5it said:
Same here. Macro are great, standard are blurry and lack of details.
Mike
Click to expand...
Click to collapse
I'm 99% sure it's software related and that's based purely on a test I just did with a 3rd party camera app and the stock one. I took the same shot with both camera apps and did nothing but let it auto focus and take the shot, one looks fine, the other looks blurry ... Doesn't take much guess work to figure out by these results, that it must be software based because both pictures use the same hardware
Check these 3 pictures. One is a nice close up with the stock camera on Sense, which looks very good. The other two pics are the two mentioned earlier, as you can see, stock Sense camera is blurry and out of focus but the 3rd party one is much, much better ...
Both look like crap, sorry. No details, no sharpness.
Mike
sp5it said:
Both look like crap, sorry. No details, no sharpness.
Mike
Click to expand...
Click to collapse
They're not going to be full of detail, it's dull, I didn't adjust any settings, I didn't manually focus or adjust exposure and I took them from my room ... Through the window.
I didn't take them to capture detail, purely to show how two different camera apps using the same hardware, give completely different results when it comes to backgrounds not being blurred or out of focus. If it had been a nice day and scenic then the pictures would obviously have looked better but then my issue is with focus and blur on the Sense camera, not how little detail the HTC is capable of capturing when the conditions are anything but perfect.
My camera just seems to have issues staying focused, pictures aren't bad by any means though.
OP Edited.
Bump
Camera Issue
AllAboutTheCore said:
Bump
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Click to collapse
I am on my 3rd HTC One M7 since April when I initially ordered. First two had gaps and poor build quality. I finally get a good build but have the same camera issue. Its all out of focus and bit blurred. I have reset to factory etc but no fix so its hardware problem.It's now on its way back for repair with P4U in the UK. Hopefully 4th time I will get a workable well built phone.
I seem to be experiencing the same issue. It didn't start happening until Sep. 14th. Did your issues start suddenly, or did your One always have this problem?
Here are some example shots:
Proper auto focus at a short distance
Improper auto focus from maybe 10 feet away
Improper auto focus from far away
And my phone issues, you can interview about the android4.2.2, perfect results, the focus is normal, close-range vision is normal, personal guess is driver problem, but no ability to solve, hope can help transplant drive.
please delete.

[Q] How to get this camera to make good pictures

Howdy! I've got this phone for 3 days now. One of the main reasons to choose this one, is the camera. It should give stunning pictures, right? Wrong.
I can't for the love of me get even one good picture. Each and every one is either out of focus, distorted in some way, or it looks like there's not enough light (even when the picture is taken outside).
I started out with the automatic mode. What I dislike there, is that it never chooses the max. resolution. Manual mode, I can't get it to make good pictures either; though that might be because of lack of expertise.
Is my device broken? Am I doing something wrong? Help would be appreciated.
Angelusz said:
Howdy! I've got this phone for 3 days one. One of the main reasons to choose this one, is the camera. It should give stunning pictures, right? Wrong.
I can't for the love of me get even one good picture. Each and every one is either out of focus, distorted in some way, or it looks like there's not enough light (even when the picture is taken outside).
I started out with the automatic mode. What I dislike there, is that it never chooses the max. resolution. Manual mode, I can't get it to make good pictures either; though that might be because of lack of expertise.
Is my device broken? Am I doing something wrong? Help would be appreciated.
Click to expand...
Click to collapse
What is your firmware version? 354 i guess.
z_harris said:
What is your firmware version? 354 i guess.
Click to expand...
Click to collapse
Thank you for your reply. I'm currently on the newest firmware. I'm running RomAur v3.2. I had the same problem on a different modified stock ROM of the latest firmware build.
I only know for good light condition, you set the ISO to as low as possible and 20mp manual and need a pair of steady hands. I still havent figure out low light condition, some ppl suggest twilight mode.
1. manual mode. the automode is bull****
2. fullsize. you can resize after the shooting^^
3. let the iso as low as possible. remember that the image becomes a little brighter than in the preview. use flash if its dark
i dont have any problems with the camera, even if taking pictures of moving obejcts in dark conditions. just stop shaking your hands and geht the iso lower^^
Caffeineshock said:
1. manual mode. the automode is bull****
2. fullsize. you can resize after the shooting^^
3. let the iso as low as possible. remember that the image becomes a little brighter than in the preview. use flash if its dark
i dont have any problems with the camera, even if taking pictures of moving obejcts in dark conditions. just stop shaking your hands and geht the iso lower^^
Click to expand...
Click to collapse
Yea iso to a lower value
Here is a picture with iso over 100
And one at 50 (if picture can't be attached then I'll post it next - having issue with xda app)
Sent from my C6903 using XDA Premium 4 mobile app
Meh I'm not happy with xda app
Here is pic with 100 iso
U may need to adjust ev accordingly
Sent from my C6903 using XDA Premium 4 mobile app
Colorful !
Envoyé de mon C6903 en utilisant Tapatalk
This is with bad lighting (Sun was shining at the cam), a view from my window. Is this the quality I should expect from this phonecam?
Inside, it's never sharp. There simply seems to be too little light to make sharp pictures. The flash does nearly nothing. The low ISO setting makes it lag very much as well, reducing the screen fps to 3 or something like that. I guess it's difficult for the device to keep up.
http://aciai.me/i/uk0v.jpg
Check out my images in this topic
http://forum.xda-developers.com/showthread.php?p=47315006#post47315006
Nothing wrong with the camera with the right settings and don't have shaky hands!
wezzel98765 said:
Check out my images in this topic
http://forum.xda-developers.com/showthread.php?p=47315006#post47315006
Nothing wrong with the camera with the right settings and don't have shaky hands!
Click to expand...
Click to collapse
Those do look better. Do I understand correctly that I should take a course in photography and buy a an app to get decent pictures out of this thing? I've heard about FV-5 before. Is it that much better than the stock camera app?
im not satisfied at all with z1 camera , am i missing something ??
Angelusz said:
I've heard about FV-5 before. Is it that much better than the stock camera app?
Click to expand...
Click to collapse
there are two apps much better than FV-5
1) Pro Capture: More details. Sharper pictures. aiding grid to get great shots. (but you can't manage ISO level and the max resolution is 8MPX)
2) Camera Zoom FX: Faster focus. More MPX option (18MPX resolution is available)
Angelusz said:
Those do look better. Do I understand correctly that I should take a course in photography and buy a an app to get decent pictures out of this thing? I've heard about FV-5 before. Is it that much better than the stock camera app?
Click to expand...
Click to collapse
I've not done photography either mate and the pictures were taken with stock camera application, except the picture of my can
wezzel98765 said:
I've not done photography either mate and the pictures were taken with stock camera application, except the picture of my can
Click to expand...
Click to collapse
Then my device is broken. I tested a few shots next to a Galaxy Note 3, and it made much (MUCH) better pictures than my Z1. Tried all kinds of settings, no way to make it right. So mine must be ****. I'm getting it exchanged because of a lazy pixel anyway, but I'm really disappointed in Sony here. I thought they made quality products. :x
guybrush2099 said:
there are two apps much better than FV-5
1) Pro Capture: More details. Sharper pictures. aiding grid to get great shots. (but you can't manage ISO level and the max resolution is 8MPX)
2) Camera Zoom FX: Faster focus. More MPX option (18MPX resolution is available)
Click to expand...
Click to collapse
Okay, thanks for the tips.
wezzel98765 said:
Check out my images in this topic
http://forum.xda-developers.com/showthread.php?p=47315006#post47315006
Nothing wrong with the camera with the right settings and don't have shaky hands!
Click to expand...
Click to collapse
Mmm, can you explain me better auto mode? Do you selected a scene? Do you select single focus point or multi point?
Metering? (Can you explain this)
HDR or image stabilizer?
Do you use the hardware button to take pictures or the software one? I noticed that using the hw one after you press focus and then more to shoot produce a little movement that can make your photo bad. Am I the only one that find the camera button too hard?
Thanks a lot!!!!
Sent from my C6903 using XDA Premium 4 mobile app
Angelusz said:
Then my device is broken. I tested a few shots next to a Galaxy Note 3, and it made much (MUCH) better pictures than my Z1. Tried all kinds of settings, no way to make it right. So mine must be ****. I'm getting it exchanged because of a lazy pixel anyway, but I'm really disappointed in Sony here. I thought they made quality products. :x
Okay, thanks for the tips.
Click to expand...
Click to collapse
Got my Z1 today.
I have exactly the same problems as you have. Even my Galaxy Nexus with 5mp does better photos :crying:
Also tried some different camera settings without any success.
Don't know what to do now...
ganex said:
Got my Z1 today.
I have exactly the same problems as you have. Even my Galaxy Nexus with 5mp does better photos :crying:
Also tried some different camera settings without any success.
Don't know what to do now...
Click to expand...
Click to collapse
My advice: Contact the seller and have it exchanged. I think it's a hardware problem.
yes..nexus can't take better pictures than xz1..there's a problem
Inviato dal mio C6903 con Tapatalk 4
what do you think?
http://www.pic-upload.de/view-21310660/DSC_0030.jpg.html
(sorry for the wrong rotation)
settings: manual, iso 200, light +0,7, 5284x3963.
what is wrong? what focus do you use?

Taking a photo using the 2 rear cameras?

HI EVERYONE!
is there any way or some application that lets you use the 2 rear cameras at the same time to take just one photo and thereby increase the image resolution? Mixing pixels or by interpolation, I do not know.
Somebody knows?
Thank you all!
gpfmello said:
HI EVERYONE!
is there any way or some application that lets you use the 2 rear cameras at the same time to take just one photo and thereby increase the image resolution? Mixing pixels or by interpolation, I do not know.
Somebody knows?
Thank you all!
Click to expand...
Click to collapse
Well the camera does somewhat support this as it does use both cameras when you use the live focus option. Not exactly what you're looking for but if you're good at editing photos you can get it done.
When using Live Focus, it'll take a pic with both lenses and you'll be able to export a copy of the "wide" angled pic and one of the zoomed one. Only drawback is that the zoomed pic is already zoomed so you'll end up needing to zoom in the wide pic to match it.
Again, not exactly what you're asking for but only thing I can think of. I believe this is the only option as one lense is zoomed in permanently.
Sent from my SM-N950U using Tapatalk
Rydah805 said:
Well the camera does somewhat support this as it does use both cameras when you use the live focus option. Not exactly what you're looking for but if you're good at editing photos you can get it done.
When using Live Focus, it'll take a pic with both lenses and you'll be able to export a copy of the "wide" angled pic and one of the zoomed one. Only drawback is that the zoomed pic is already zoomed so you'll end up needing to zoom in the wide pic to match it.
Again, not exactly what you're asking for but only thing I can think of. I believe this is the only option as one lense is zoomed in permanently.
Click to expand...
Click to collapse
I think you're right ... thank you very much for your answer
gpfmello said:
I think you're right ... thank you very much for your answer
Click to expand...
Click to collapse
No problem bro. [emoji1417]
Sent from my SM-N950U using Tapatalk

Question Blurry photos at night with front camera

Hi, I can't take any good picture at night with the front camera. Any little movement to take the picture makes the blurry picture. I can only take a "good" picture if the mobile is in a tripod.
It happens to someone else?
Cheers.
akirax said:
Hi, I can't take any good picture at night with the front camera. Any little movement to take the picture makes the blurry picture. I can only take a "good" picture if the mobile is in a tripod.
It happens to someone else?
Cheers.
Click to expand...
Click to collapse
We have a terrible selfie camera. Like most devices BBK. You can get a good picture only by using GCAM.

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