Need an Original Box - Motorola Droid and Milestone Q&A, Help & Troublesh

This may sound like an odd request, but I need to get my hands on an original box for the og droid. The milestone case will be fine also. I'm willing to reimburse the sender for any shipping costs upon receiving the package. If there is anyone out there willing to part with their packaging, please email me at [email protected]. Thanks in advance.
Sent from my super powered Note II!

Related

[B]Any cheap new unlocked Tytn II for SALE?[/B]

I'm looking to purchase a new Tytn II (Kaiser)to use with ATT. Not the Tilt, because I want the front camera incase it is hacked to use for video conferencing(or 2-way video).
I think some members of XDA can help me save a couple hundred dollars by informing me of a cheap place where I can get one new. Maybe someone buys in bulk and sells cheap, etc.
here is my email for private assistance: [email protected]
Any tips will be appreciated.
Thanks a million.
You can't use video conferencing with AT&T. They don't offer the service, compatable phone or not.
I know you don't want the tilt because of the front camera thing but I got mine refurbished for 170 shipped from ATT because of Premiere. I'm in the Marine Corps by the way and you type in your work email address to see if your eligible for a discount.

htc tytn II for sale

htc kaiser for sale - $350
comes with original box, app cd, manual, sync cable, 1gb microSD, flashed with a 6.1 rom,
has had screen protector quite literally from the moment i took it out of the box.
came with european charger, i'll throw in the motorola charger i've been using + car charger and car windshield mount(see: http://www.thepocketsolution.com/PSI-42435/HTC+TyTN+II+Deluxe+Dashboard+Mount.html, white pocket solutions case with clip(see http://www.thepocketsolution.com/PSI-42360/HTC+TyTN+II+White+Diplomat+Series+Case.html
original htc case, blue clear case (see: http://www.thepocketsolution.com/PSI-43906/HTC+TyTN+II+Blue+Crystal+Clear+Case.html
brand new pack of 3 styli specifically for the tytn II
if i think of anything else i'll add it later
the phone does have a few scratches along the edge of the casing but the phone works flawlessly, right now i have no pics, and honestly the scratches wouldn't be visible in a picture anyways. you already know all the specs on this phone so i'm not going to list those. it is this HTC tytn II as i mentioned before not the att tilt or any other variety
i will ship(on me) usps with insurance unless otherwise specified
email me at [email protected] for questions/offers
i accept paypal only
when i post to ebay i'll add the link here
here's the ebay link with pictures!!
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=170229041118
just sent you an email.
Treat this post as a standard disclaimer and it is NOT aimed specifically at this seller.
If you buy any device from any member having seen it for sale on XDA-Developers; then you do so at your own risk. It is entirely up to you to ascertain if the description of the device is accurate and the offer genuine. You are not covered / protected in any way by XDA-Developers and XDA-Developers has not checked or authorized the sale of any device on these forums.
@ the OP
Please inform us if it is successfully sold so that we may close this thread at the appropriate time.
@ everyone else
I deleted the posts that were hijacking this thread. I hope you guys understand.
Thank you for understanding
Hello All,
This is just to inform you all that this phone is now sold since I have just purchased it on ebay.
This will be my second Kaiser, and I have to admit that I am very happy with it. I had a Herald before, and the Kaiser is a distinct improvement.
Thanks to all on this site who provide such good advice!! And thanks for helping me find a new phone for my wife!!
nebc100
How come no one wants to purchase my phone, although its been advertised for longer?
Sorry, 246810. I didn't see that your phone was for sale, and also, although your phone if probably a cheaper offer (if you look at what you are giving with it), I wanted the HTC model not the MDA version because I already have an HTC model myself and I don't want to have two different versions of the same phone.
Sorry!!!
P.S. I might have a Herald for sale when the Kaiser arrives as my wife currently has a Herald and she might not want it any more. Anyone interested?
P.P.S. I regulary send older models to the Philippines (my wife is from the Philippines) as charity as they cannot afford such phones there. If anyone has any of the older models (so far I have sent Wizards and a couple of Universals) and would be willing to donate them to charity (I don't make any money from this at all), please PM me. THANKS!!!!
Hey 246810.
Maybe you should reduce your price a bit to get more interest. Your Phone is a T-mobile branded TYTN so will not have the look of the original TYTN from HTC Which may put some poeple off a bit.
I recently had the opportunity to purchase a MDA vario 3 for £200 brand-new and never used but my heart was set on an orginal looking one. A week later I managed to get an orange branded one with a HTC replacement battery cover £250.
I'm not saying yours isn't a bad offer. But maybe the price is a bit too much for what it is.
Hope you find luck selling it.
nebc100 said:
Sorry, 246810. I didn't see that your phone was for sale, and also, although your phone if probably a cheaper offer (if you look at what you are giving with it), I wanted the HTC model not the MDA version because I already have an HTC model myself and I don't want to have two different versions of the same phone.
Sorry!!!
P.S. I might have a Herald for sale when the Kaiser arrives as my wife currently has a Herald and she might not want it any more. Anyone interested?
P.P.S. I regulary send older models to the Philippines (my wife is from the Philippines) as charity as they cannot afford such phones there. If anyone has any of the older models (so far I have sent Wizards and a couple of Universals) and would be willing to donate them to charity (I don't make any money from this at all), please PM me. THANKS!!!!
Click to expand...
Click to collapse
Yep, I have a thread advertising my phone. I'm still waiting for my paypal set up to come through and then I will put in on Ebay. Mine is brand new as well and hasn't even be switched on and comes with all you need.
Good luck with your herald- quite personally I don't see myself purchasing a Windws Mobile phone again in a very long time...
just great...
246810 said:
How come no one wants to purchase my phone, although its been advertised for longer?
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Click to collapse
Cause I have no way of getting to London, lol. If you wanna fly to the US and sell it face to face let me know
wshader said:
Cause I have no way of getting to London, lol. If you wanna fly to the US and sell it face to face let me know
Click to expand...
Click to collapse
Lol. Okay, point made. If there is a buyer in London, UK then I am willing to meet face to face as this is the safest method for both the buyer and seller. I really do want to get rid of it however, and when my Paypal is sorted out shortly, you can purchase it by paypal if you're interested?....
246810 said:
Lol. Okay, point made. If there is a buyer in London, UK then I am willing to meet face to face as this is the safest method for both the buyer and seller. I really do want to get rid of it however, and when my Paypal is sorted out shortly, you can purchase it by paypal if you're interested?....
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Click to collapse
Thats what 550-600USD? Not really, can almost buy a diamond for that price and an att tilt for half of that
wshader said:
Thats what 550-600USD? Not really, can almost buy a diamond for that price and an att tilt for half of that
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Click to collapse
May I ask if you can buy it for this price brand new? I do find it hard to believe that you can purchase a new Diamond for around £290. Who are you purchasing them from? Cuboosh?...
Also, keep in mind that it comes with 4 cases, two of which are the boxwave clear active case and Siedo's case, and two leather cases, Sony Bluetooth headphones in good condition, along with a virtually unused very compact Bluetooth keyboard that I purchased off Expansys for £60/$120.
not to hijack the thread or anything, but just to let you know, that most people dont really care about that stuff. i wouldnt pay extra for a bluetooth keyboard. why would i need it??? hah 4 cases??!!! one is more than enough. just letting you know why you're having problems selling it so far. maybe try selling that stuff separately??

RMA Process?

Does anybody know how the RMA Process works once you get the RMA email? Do I get to keep my current 16GB until they have them in stock and send me the new one or do I send it to them and have to wait another 2-3 weeks to get one back?
Sent from my Nexus 7 using Tapatalk 2
cyclonebee said:
Does anybody know how the RMA Process works once you get the RMA email? Do I get to keep my current 16GB until they have them in stock and send me the new one or do I send it to them and have to wait another 2-3 weeks to get one back?
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
I am in the same situation. When I talked to the "Google Play" person they told me that I have 21 days after I get the replacement device -- which sounds reasonable. However, I have not seen anything in writing. I sent an email earlier this morning to try to verify this. If I get any new info I will post it.
Here's mine. I was able to order the new one without sending in the original first.
Thank you for contacting google.
A replacement device will be provided and your original device will be inspected if you elect to send it in for warranty replacement.
*Important*
RETURN YOUR ORIGINAL DEVICE
You’ll need to return your original device to our service center. Additional charges for the full price of the device will be incurred if our service center doesn’t receive your original device within 21 days of your replacement delivery.
UNDERSTAND YOUR WARRANTY COVERAGE
Additional charges up to the full price of your device will be incurred if our service center determines that the damage to your original device isn’t covered under warranty. Prior to ordering your replacement and sending your device for inspection, please refer to the warranty card in the Nexus 7 packaging or visit www.asus.com for details on the ASUS limited warranty.
If you elect to send in your device and receive a replacement after reviewing the warranty, the first step is to return your device using the attached RMA.
Please package the item carefully. The original packing materials may be used. If you are returning fewer items than in the original shipment, please add effective packing materials to ensure the box and the enclosed device(s) are adequately protected from movement inside the shipping box.
For detailed instructions on preparing an item for return, please visit our Help Center at http://support.google.com/googleplay/bin/answer.py?hl=en&answer=2462890
To initiate the return of your original device you'll need to do the following:
1. Print the attached Return Authorization form
2. Insert the Return Authorization form into the outer UPS box.
3. You'll receive a UPS shipping label attached in a separate email. Check your email spam folder if you don't receive this shipping label within the hour.
4. Print this shipping label and affix it to the UPS box.
5. Take your package to any location of The UPS Store®, UPS Drop Box, UPS Customer Center, UPS Alliances (Office Depot® or Staples®) or Authorized Shipping Outlet near you.
To receive your replacement device free of charge, click the link below to access a personal cart that has been prepared with your replacement device already included. Please note that you must be signed in with the same account used to make your original purchase in order to access the below cart:
XXXXX
An authorization for the full price of the replacement device will be placed on your credit card. This means that a portion of your card’s credit limit is held for several days, but no charge is made if your original device is delivered within 21 days and the damage to your device is verified to be covered under warranty.
Contact us if you have any further questions.
Regards,
The Google Play Team
Click to expand...
Click to collapse
It took almost 3 weeks to get my refund on the Nexus phone I returned. I had to call them and have it escalated, but they didn't charge me a restock fee.
Sent from my Nexus 7 using Tapatalk 2
I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives.
Supposed to receive an e-mail stating this in about 24-48 hours but haven't seen it yet.
I wonder what will happen if the replacement also has the screen seperation issue? Send it back and ask for a new one agian?
Foxman2k said:
I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives.
Supposed to receive an e-mail stating this in about 24-48 hours but haven't seen it yet.
I wonder what will happen if the replacement also has the screen seperation issue? Send it back and ask for a new one agian?
Click to expand...
Click to collapse
It seems consistent, on the phone they tell you: "I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives."
BUT
when you get an email from them it states: "If you elect to send in your device and receive a replacement after reviewing the warranty, the first step is to return your device using the attached RMA."
So on one hand they are saying send it in once you get your replacement and in the other send it in now and we will send you a replacement.
Another thing, if you really read the warranty (the print being so small you need a magnifying glass) it is written in a manner that it would be so easy to say you voided your warranty.
I am not trying to say that things will turn out bad for us, I am just a little uncomfortable with what I have read. Perhaps they will be very easy on us at the beginning, because it is a new release and lots of devices are flooding the market. As time goes on, perhaps they will be tougher on people.
I mean what are you going to do if you get a new device and it works great and then you get a message saying that their experts have determined that your device failure could only have occurred by operating your device in an environment which violates your warranty -- thus we are charging you for this second device! The failed device is no longer in your possession. How can you prove your case?
Anyway, I am hoping for the best.
They can write what the hell they want under the warranty / returns procedure. Statutory rights always win.
There's no hiding from the fact that if it isn't fit for purpose or of satisfactory quality then a customer can reject the goods within a reasonable time, and demand a repair, replacement or refund. (UK soga)
Foxman2k said:
I spoke with them this morning. They are sending me a replacement and I get to keep mine until it arrives.
Supposed to receive an e-mail stating this in about 24-48 hours but haven't seen it yet.
I wonder what will happen if the replacement also has the screen seperation issue? Send it back and ask for a new one agian?
Click to expand...
Click to collapse
I'm in the same boat. Finally spoke to Google, got the "escalation" email and heard nothing since.
Sent from my Nexus 7 using xda premium
Stay on them. They'll forget about you.
Sent from my Samsung Galaxy S III running Android 10.1 Alaska King Crab

Delivered an empty box from Motorola RMA

I shattered my screen a month after getting my phone. Living in Colombia I knew I would have to do an advance replacement fee and send the phone to my friend and his wife. They were coming to visit in a few weeks. I called support and explained to them the situation. They agreed to send a phone to my friends home and when he came to colombia I would give him the broken one. Well 4 days went by and no tracking for my phone that was supposed to be 1 day shipping. I called back and they said it would ship that day. Another day and no shipping. I call again and now they tell me they don't even have blue in stock. So they offer a white one 64 gb. Keep in mind I had 15 phones delivered to my friend to bring to me, including some iphones 6S's. My friends arrive with all my phones and well an empty box from motorola. I also notice the advance fee dropped off my credit card. So I assume with all the confusion from support over the non stock phone they did a standard replacement, which totally screws me over. So I call them after the weekend and they tell me they have to report it to fedex. Well fedex calls me and says the package was signed for, I say of course because a package was delivered. Now keep in mind this is all back from November.
So I start emailing everyone from Motorola, twitter, facebook just trying to get some real answers.
Here is the response I got today
"Hi Greg.
The news is not good. The package was shipped with a 64GB Nexus 6, and we have the serial number. Since it was signed for, FedEx is less likely to approve a claim, but that will be your best bet.
The downside is that we are going to have to charge you for the phone we sent. If you send in your broken phone we can release that hold, but unfortunately you are going to be charged for the repair cost in any event.
We've been holding this open so we can't extend this indefinitely. We are able to hold it open for two weeks -- if you can return by then we'll release the hold on the phone we sent.
- Matt"
The funny part is and I have told them a few times that there is no hold and you would only drop the hold if you sent an empty standard replacement box. They seem to ignore this comment every time. What makes it even more difficult is, Chase Sapphire was going to fix the phone but now with all this crap who knows what will happen. I googled motorola support empty box and found one other person tweet to Motorola Support with the same issue. I am curious has anyone else had issues with doing an RMA with these guys?
What do expect to gain by posting this here?
daweeze02 said:
I shattered my screen a month after getting my phone. Living in Colombia I knew I would have to do an advance replacement fee and send the phone to my friend and his wife. They were coming to visit in a few weeks. I called support and explained to them the situation. They agreed to send a phone to my friends home and when he came to colombia I would give him the broken one. Well 4 days went by and no tracking for my phone that was supposed to be 1 day shipping. I called back and they said it would ship that day. Another day and no shipping. I call again and now they tell me they don't even have blue in stock. So they offer a white one 64 gb. Keep in mind I had 15 phones delivered to my friend to bring to me, including some iphones 6S's. My friends arrive with all my phones and well an empty box from motorola. I also notice the advance fee dropped off my credit card. So I assume with all the confusion from support over the non stock phone they did a standard replacement, which totally screws me over. So I call them after the weekend and they tell me they have to report it to fedex. Well fedex calls me and says the package was signed for, I say of course because a package was delivered. Now keep in mind this is all back from November.
So I start emailing everyone from Motorola, twitter, facebook just trying to get some real answers.
Here is the response I got today
"Hi Greg.
The news is not good. The package was shipped with a 64GB Nexus 6, and we have the serial number. Since it was signed for, FedEx is less likely to approve a claim, but that will be your best bet.
The downside is that we are going to have to charge you for the phone we sent. If you send in your broken phone we can release that hold, but unfortunately you are going to be charged for the repair cost in any event.
We've been holding this open so we can't extend this indefinitely. We are able to hold it open for two weeks -- if you can return by then we'll release the hold on the phone we sent.
- Matt"
The funny part is and I have told them a few times that there is no hold and you would only drop the hold if you sent an empty standard replacement box. They seem to ignore this comment every time. What makes it even more difficult is, Chase Sapphire was going to fix the phone but now with all this crap who knows what will happen. I googled motorola support empty box and found one other person tweet to Motorola Support with the same issue. I am curious has anyone else had issues with doing an RMA with these guys?
Click to expand...
Click to collapse
this is a long shot but call and ask Fed-ex what the actual weight of the package vs what the customer printed on the shipping label. I used to work for a logistics company here in California and we would re weigh the freight before forwarding it out of our warehouse. I know Fed-Ex international also do this but i am not sure about domestic. If you can get that information from Fed-ex it might help support your claim with moto.
Good luck, hope it works out for you.
Thanks, I'll call them again today.

Oneplus Customer Service - BAD

Just received the phone as well as one of their tempered glass screen protectors last week. I have read other customer support stories but now I have my own to base the company on. The screen protector was cracked when I opened it, not sure how as it was packaged pretty well but it was. I opened a ticket as asked for a replacement and didn't think for a second it would be a big deal but how wrong I was. The emailed exact response is below but short story is since I opened it I can't return it. So how is anyone to know if something is broken if it's never opened? So as much as I like the phone it's going back just out of principle. I opened and RMA on the phone and explained why I was returning it in the hopes they would just send me another SP (probably costs them $5) but no, a UPS return label arrives in my inbox. So they lost me over $5. Truth be told, I have a feeling that when the Axon 7 is finally released I most like have sold the phone anyway. At least this way it only cost me the $12.95 for the SP. I don't see how any company can survive with support like this.
Hi Mark,
Good day!
Thank you for reaching out. This is Elle from OnePlus RRR (Return, Repair and Replacement) Team. I will be handling your ticket for today.
We have received your RMA request, please be advise we have cancelled it. We need to verify first if did it cracked upon arrival?
OnePlus products are made to the highest standards and undergo rigorous testing. Note that accessories MUST be in the sealed original packaging to qualify for a replacement/refund. You will need to self-ship the unopened accessories back to our warehouse and provide us the tracking number. Once we receive and inspect the items, we will process the replacement/refund to your PayPal account. You can find the details of our Return Policy at https://oneplus.net/privacy-and-legal#returnpolicy.
To proceed with the request, please provide us with clear pictures of the unopened accessories you wish to return.
Please let me know if you have any questions.
Best,
Elle
rzracer2 said:
To proceed with the request, please provide us with clear pictures of the unopened accessories you wish to return.
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Click to collapse
LOL
Why didn't you just raise a PayPal dispute instead of throwing the baby out with the bathwater?
Sent from my ONEPLUS A3003 using Tapatalk
Say you wish to use the?*"Warranty" and not "Return and Replacement" only the later require unopened original packaging.
Refer to the link you provided for their policies.
marcadam said:
Why didn't you just raise a PayPal dispute instead of throwing the baby out with the bathwater?
Sent from my ONEPLUS A3003 using Tapatalk
Click to expand...
Click to collapse
This.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app

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