[Q] Please Help. Phone getting slow! - One (M7) Q&A, Help & Troubleshooting

New to HTC ONE. Desperate to find help here. I have been using the ONE for a week. It was perfectly fine
and snappy, until yesterday.
Yesterday I asked ATT customer service to port my Verizon number to this phone. The number was ported
correctly but here came some problems.
1. I couldn't connect to the internet at company. Wi-Fi could be connected but no internet access. I was told by
colleague to set the proxy. I followed and it worked. Strange thing is that I didn't need to set up the proxy before
the number porting and the company IT website doesn't specify a proxy either.
2. The display seems to be slower. For example, at App Menu, I press "Settings, it then shows "Wireless Networks", etc.
Under it, the Wi-Fi icon was a blue ON. The icon was actually a grey OFF first, for a very short of period of time, then
switched to the blue ON. It wasn't like this before the number porting. Another example of the "slower" display is that
when I switch from the App Menu to a blank home screen (I set a blank page as a home screen), I can see the icon
in the App Menu appear momentarily on the home screen then disappear. I feel it is "the persistence of vision" but
again, it wasn't like this before the number porting.
Although I don't think the number porting could cause these issue, they do happen after that. So do you guys expert
have any insight of what's going on and how I can fix the issues?
By the way, I haven't installed any apps yet and I turned off location service, auto sync, etc.
Any information is very much appreciated!

Related

BIG WIFI troubles

I purchased my TYTN II a week ago today, but did not get around to moving my sim over from my Trinity until last friday. when i did everything went well, it synced fine and i got all my data over from my Trin. It wasn't until i came to use the wifi that i noticed a problem! I turned on wifi in comm manager and it quickly found my router (British Telecom HomeHub). I launched IE and the HTC default page came up, so i changed it to google. Then i tried to go to one of the pages from my favorites, but all i get is a message saying "THIS PAGE CAN NOT BE FOUND" or it just times out! so i tried typing in the page and got the same result. So i checked the settings/connections/wifi and compared them to the settings on my Trin. Everthing was fine, though the Trin did have a stronger signal than the T II. So then i checked wireless Lan and all of the settings seemed o.k.
So today i called HTC u.k. to explain the problem, and to be honest the guy i spoke to was quite helpfull. they are going to investagate the problem and get back to me, i HOPE!
Has anyone else had this problem? if so could you please let me know asap so i can let HTC know i'm not the only one.
and one other thing, has anyone else had that stupid charger with there phone?
look forward to any replies
So, is the problem that one phone has a better WiFi signal than the other?
i wish
No it's not. it seems that the T II has a problem with the actual wireless radio, as it won't even download my emails through wifi
Either your WiFi radio isn't working, or you have a configuration issue. Config wise it could be any number of issues: proxy, router, security, etc. I mean, it could be a defective phone. but not knowing how proficient you are with networking, and it being a new phone to you, it could be config issue.
maybe
i did check all the conection settings next to my Trin, and all seems fine. there is another post here titled WIFI DOA i think maybe that guy may have a simular issue
Just FYI, my WiFi grabs email and access the NET, it does it all just fine.
I also switch between 2-5 routers per day and it latches onto every router with no intervention rom me.
reset
I've even done a H/R and numerous S/R and still no joy
If you are sure it is setup correctly, send it back for a replacement. I have no troubles with an almost OUT OF THE BOX setup.
I also have a problem with the wifi, sometime its work and other no response.
I can get the IP but I am not able to browse using IE.
when I am still using Eten M700 I naver have this problem, and i use it very often.
I never need to change the wifi setting.
The error message sounds like a proxy configuration issue. It might be that your router is running in a mode that needs you to set up a proxy, or it might be that you have a proxy configured on the PDA which is incorrect.
You can probably get more help here if you paste the exact configuration information from the PDA, and some configuration information from whatever computer you have and that connects correctly to the Internet through the router. Of course do not include the passwords ;-)
I had exactly the same problem with my new last week TyTN II.
I read this fix from another forum and my wifi now connects perfectly, displays any web page and downloads my emails.
Within settings go to connections, then wireless LAN, within W Lan go to power mode and change the settings from best battery to best performance.
All should now be well.

Diable Data Connection Pop-up

I have unlimited data, but have it set up to disconnect after 5 minutes w/o use, for battery life. I HATE it when it pops up saying connecting, every 30 minutes to update Email, weather and such. It always pops up on top of all other programs. I have searched all over and have not found the solution. Any help is appreciated. If I knew what the file was called I would move it that way it wouldn't work, as long as that doesn't cause another problem. Thanks, Kevin
Hey brother. I'll answer before someone flames you. Look here:
I went to google.com
typed in the search box " Disable connection bubble" without the quotes and got this link
http://forum.xda-developers.com/showthread.php?t=334718
Tip** anytime you want to look for something for your phone on google attach Kaiser at the end of it. It'll give you links that take you to this site.
Example: Free Games Kaiser
uuuummmmmm..... yea.......... Sounds and notifications. Was that hard or WHAT?
As always thanks for the support. I typed pop up and came up with nothing. I am not the type that asks before looking for the answers myself. I will look at that thread, thank you. XDA is a great forum, it just sucks that some people like to be sarcastic and rude sometimes. I guess it was a typical Monday for everyone else too. Kevin
I've used this option too. Works well.
I get a related pop up which appears to have no 'sound & notification' category. Using Tomtom or Co-pilot, if it uses GPRS to get the latest traffic info, and due to reception conditions, loses its connectivity, I get a pop-up which says there is no dial-up connection and provides 'settings' and 'dismiss' buttons. I'm guessing the handset would attempt dialing a number due to the lack of GPRS connectivity. I haven't been able to find a way of telling the handset to ignore this condition so it doesn't pop-up in the middle of Tomtom and Co-Pilot. Any ideas how to resolve this?
Thanks
Mike
I have been searching for a looooong time for this but no one seemed to have this issue. mtcs, you're the only person who has brought up this issue, so let's persue it. The "Unable to connect" bubble is most annoying when you're navigating and the navigator window pauses unless you press the button dismiss. Very difficult and dangerous when you're driving!!!
Does anyone have a fix?
As the last two stated, the pop up bubble is very annoying when using Navigation software. Sounds and Notifications does work for the pop up bubble that appears while trying to connect to data, but doesnt appear to help the other. Thanks for the help. Kevin
mtcs said:
I've used this option too. Works well.
I get a related pop up which appears to have no 'sound & notification' category. Using Tomtom or Co-pilot, if it uses GPRS to get the latest traffic info, and due to reception conditions, loses its connectivity, I get a pop-up which says there is no dial-up connection and provides 'settings' and 'dismiss' buttons. I'm guessing the handset would attempt dialing a number due to the lack of GPRS connectivity. I haven't been able to find a way of telling the handset to ignore this condition so it doesn't pop-up in the middle of Tomtom and Co-Pilot. Any ideas how to resolve this?
Thanks
Mike
Click to expand...
Click to collapse
I came looking for this very thing. Hoping someone knows the solution!

wifi - available network notification

Hi all,
First of all thanks for all the tips I've found here.
I've got this problem. I have unchecked the "Turn on available network notification" checkbox in the settings->connections->wifi menu but these notifications are still raising at the today screen. Even when I hit "Don't show this message again" button it is still notificating me about available wifi networks.
Can you please tell where is the registry key for this, so that I'll check it if it's really turned off?
Thanks & Regards,
re
......bump.......
re
bump...............
yes, it is weird. wi-fi is a battery hog, i prefer much more using GSM/3G/HSDPA.
phixth said:
I've got this problem. I have unchecked the "Turn on available network notification" checkbox in the settings->connections->wifi menu but these notifications are still raising at the today screen. Even when I hit "Don't show this message again" button it is still notificating me about available wifi networks.
Click to expand...
Click to collapse
Yup I got this issue too - I was just searching to see if anyone posted about it before starting a new post myself.
I hadn't known about the setting in the WiFi menu so have set that now but I must have selected the "Don't show this message again" option about 3 times per day for weeks now!
There must be someway to stop this without having to deactivate WiFi.
I logged on tonight, to make a post asking about that. as couldnt find anything via searching. I'm glad i'm not the only person its annoying.
If i wanna connect to a network, i know how to find available wifi's. I dont need to be notified about loads of secured networks which i will never connect too. Being told only of unsecure ones, that would be more handy.
Driving in small towns it often finds several at the same time from neearby houses
I too have this problem.
I tick the option saying "do not notify" and yet I still get the pop ups when driving through town
I have an XDA Ignito with original ROM, if it makes a difference
still nothing, does this only bother / effect us few people? Just flashed device to another ROM (dutty's) and it still does it on that too.
I have the same issue and I hate it (It works untill a soft reset though!)!
Other issue I have is that is also displays all the sim contacts....after a reboot the setting is and all sim contacts are displayed again
its a problem with all versions of wm.
sim contacts problem is the case with wm6.1

[Q] new to the forum new to droid, new captivate

Hi everybody, new to the forums and new to droid - I recently upgraded from the Propel to the Captivate and so far I am loving it. With all the reviews and forums I read before deciding to buy most of my answers have been answered, but not all.
My phone was loaded with 2.2 and when I registered it with Samsung it showed a build date of feb/11 so I'm hoping that my phone has alot of the big fixes already loaded. I have noticed that the gps code listed on this thread
http://forum.xda-developers.com/showthread.php?t=732030
Does not work on my phone, I enter *#*#1472365#*# and the last * just clears the code out of my dialer... no sub-menu, no options, nothing. Any ideas how to do gps testing?
Other question, I spend alot of time off the cell network and I need a gps that works - which app would be good to use? Searching the app store there is quite a few ranging in price, most seem to have mixed reviews. Google does nothing for me since it needs the network to pull up the maps. Basically when I load up the gps it shows me in a sea of nothingness and trying to scroll the map gives me an error 'need network connection' type of message.
Also, I've noticed what looks like 2 small led's one the face of my phone, just to the left of the speaker and the ugly logo. Are these notification leds or something else?
I don't plan on rooting or flashing my phone for a while... yes yes I know, stock sucks, but like I said I was using the Samsung Propel a couple days ago and now the Captivate - I've got alot to learn and alot to get used to before I switch things around. Yes, one day I do want to switch off of stock software just not right now, thanks for the suggestion though. lol
Model SGHI897
Firmware 2.2
Baseband I897UCKB1
Kernel 2.6.32.9
froyo.uckb1
thanks in advance for the help and advice, now it's time to finish reading through the app thread and hit up the store...
psynonamous said:
Hi everybody, new to the forums and new to droid - I recently upgraded from the Propel to the Captivate and so far I am loving it. With all the reviews and forums I read before deciding to buy most of my answers have been answered, but not all.
My phone was loaded with 2.2 and when I registered it with Samsung it showed a build date of feb/11 so I'm hoping that my phone has alot of the big fixes already loaded. I have noticed that the gps code listed on this thread
http://forum.xda-developers.com/showthread.php?t=732030
Does not work on my phone, I enter *#*#1472365#*# and the last * just clears the code out of my dialer... no sub-menu, no options, nothing. Any ideas how to do gps testing?
Other question, I spend alot of time off the cell network and I need a gps that works - which app would be good to use? Searching the app store there is quite a few ranging in price, most seem to have mixed reviews. Google does nothing for me since it needs the network to pull up the maps. Basically when I load up the gps it shows me in a sea of nothingness and trying to scroll the map gives me an error 'need network connection' type of message.
Also, I've noticed what looks like 2 small led's one the face of my phone, just to the left of the speaker and the ugly logo. Are these notification leds or something else?
I don't plan on rooting or flashing my phone for a while... yes yes I know, stock sucks, but like I said I was using the Samsung Propel a couple days ago and now the Captivate - I've got alot to learn and alot to get used to before I switch things around. Yes, one day I do want to switch off of stock software just not right now, thanks for the suggestion though. lol
Model SGHI897
Firmware 2.2
Baseband I897UCKB1
Kernel 2.6.32.9
froyo.uckb1
thanks in advance for the help and advice, now it's time to finish reading through the app thread and hit up the store...
Click to expand...
Click to collapse
As for needing a GPS on without using Data there are a few but to be honest if you need it for reliable GPS, then you got the wrong device. The captivate is known for having terrible GPS and it is unrelible at best. Good enough to help you learn a new town but not good enough to get you where you need to go on time everytime. The led are the light sensors. No led Notifications with the captivte at all unless you rom a custom rom and get BLN from the app store that will light up your 4 bottom keys when you have a message.
I do have a stand alone gps, I was just hoping I'd be able to free up some pocket space with the phone - so far, it just shows a blank screen with a blue indicator and says it's accurate 'within 10 meters'. I was hoping I could find a app that provided maps and maybe help tune it a bit. Next time I'm on the network I'll play around with it and see what kind of readings it gives - even if the gps is low end, I'm still liking this phone so far... a whole lot better than the propel.
Thanks for the update, zelendel
google "android app navigation preloaded maps"
psynonamous said:
Does not work on my phone, I enter *#*#1472365#*# and the last * just clears the code out of my dialer... no sub-menu, no options, nothing. Any ideas how to do gps testing?
Click to expand...
Click to collapse
Try using *#*#3214789650#*#* for the dialer code.
psynonamous said:
Also, I've noticed what looks like 2 small led's one the face of my phone, just to the left of the speaker and the ugly logo. Are these notification leds or something else?
Click to expand...
Click to collapse
One is a proximity sensor and one is a light sensor.
Thanks for the info, I got a couple gps test apps I'm going to mess around with in a while but, I found a new problem that is driving me crazy...
I bought a usb wifi adapter - Asus n13 (b/g/n), in the hopes of using my internet for data and my phone will not connect to wifi. Even driving around town to places that offer free open wifi, my phone will not connect. It finds the wifi hotspots, pulls up the ssid, says connecting, then gets to 'assigning ip' and freezes. On my pc wifi setup, it shows a new connection and 2 seconds later disconnect.
In the phone wifi settings, it keeps showing wifi -connecting....disconnected, back to scanning, connecting in an endless loop - but it never connects. It has the ssid remembered but I cannot delete it or reset it. WPS failed to connect from either end.
Sleep Policy is off
Use Static IP is off
This is a big issue for me since I'm on the cheap att data plan.. I've tried various settings on the pc side of things, all with the same results, I've browsed the internet and done a bit of troubleshooting (ie, different usb ports, different drivers, turning on/off services, etc etc) - I think the problem is on the phone since it does not access any wifi... maybe I missed a setting somewhere?
For now I'm going to dig through the user manual again...
OK, playing around with some of windows wireless settings I've hit a new roadblock... my phone says connecting... Obtaining IP address... Disconnecting... Scanning...
That is one small step closer I think, because it wasnt trying to get an ip address earlier, it was just connecting/disconnecting.
finally! I figured it out!!!
Just for future note.... You have to go into your windows network settings, highlight your broadband AND wifi together - select bridge... restart your pc wifi software and then connect your phone, it should start right up!
psynonamous said:
Does not work on my phone, I enter *#*#1472365#*# and the last * just clears the code out of my dialer... no sub-menu, no options, nothing. Any ideas how to do gps testing?
Click to expand...
Click to collapse
You say you do not want to root the phone. But try Launcher Pro anyways to access the LbsTestMode.
1. Sign up/in to the market.
2. Download and install Launcher Pro (it says Pro but there is a FREE version, so dont worry).
3. After install, go to home screen. Long press and choose "Shortcuts"
4. In menu, choose "Activities" (yellow icon).
5. Scroll down and expand the menu "LbsTestMode". Under this is a submenu. Choose the first "LbsTestMode" under this. Yes the main menu and submenu have same name.
6. Choose Ok or whatever, and the icon will be on your Home screen.
7. If you get this far, then you are good.
Open LbstestMode:
1. At the moment you probably should just leave Application Settings to default.
2. Under "Supl/CP settings". And change as follows:
Server: supl.google.com (no "www.")
Server Port: 7276
Secure Socket: OFF
AGPS Mode : SUPL
3. Return to previous menu.
4. DELETE GPS DATA just to clear all previous data.
5. Run "Get Position Test" on top of menu.....
Good Luck !!
psynonamous said:
Other question, I spend alot of time off the cell network and I need a gps that works - which app would be good to use? Searching the app store there is quite a few ranging in price, most seem to have mixed reviews. Google does nothing for me since it needs the network to pull up the maps. Basically when I load up the gps it shows me in a sea of nothingness and trying to scroll the map gives me an error 'need network connection' type of message.
Click to expand...
Click to collapse
Yeah, Google Maps requires a network connection.....BUT when you go into Navigation mode - via the Directions menu and turning on navigation, you get navigation. YOU NEED TO DOWNLOAD VOICE SYNTHESIS from the market to get voice guidance. This a good first try, IF YOUR GPS WORKS !!
Or try NAVIGON for Android ....you can buy it but also check here www.mobilism.org (ahem..ahem). I use daily, and I think it is the best routing....
EDIT: Well...about google maps, I think you need a data connection jsut to open the damn software, so you will need Navigon, Igo primo or similar...I AM ASSUMING YOU WANT ROUTING DIRECTIONS and not hiking type positioning. Then take a look at this http://www.backcountrynavigator.com/content/android-gps-software AND here http://www.backcountrynavigator.com/
Thanks again for the updates, but it seems like either Samsung or ATT has locked out the Lbs Test mode feature, both of the codes have the same result - after entering the last character it clears it out. I did get LauncherPro and am really digging it so far, but even the lbs tests dont do anything, it goes to a blank screen and just sits there... I have the status bar at the top and a totally blank screen. I even set my phone down on a box out in the yard for 30+ minutes and nothing ever came up - using the google and stock settings for the test. I'm guessing if/when I root my phone the tests will work
I started using GPS Test from Chartcross Limited and GPS Status from EclipSim - both show that my gps is accurate between 16.4 and 32.8 feet - depending on which the way the wind is blowing. I've been browsing some of the other gps/map apps but for now I'll just carry around my standard gps when I need it.
Even with the gps issues, I'm really liking this phone alot. I havent really ran into any other problems yet

Wifi doesnt reconnect automatically when switching places

I was using stock V10G rooted, with nova kernel and GPS Fix.
everything was fine but that rom was a bit slow, so i was testing sometimes marvel since v5, only for a few hours just to see performance differences.
When marvel v8 came out, i installed it among with all my new applications from scratch.
I did not use viber and skype yet, so i was closing/opening wifi just to see how far i can go with my battery.
When i found out that battery life was good enough for my needs, i chose in wifi settings to "never" turn off when screen is locked... having all the time my wifi enabled.
The issue appeared, when i was going from home to my office.
At home, my cellphone was connected all the time even when screen off, viber/skype calls incoming anytime... but when i was going to my office, phone wasnt connecting automatically on the new router...!!
Everytime im going from home to work or from work to home, i have to turn on my screen, wait a few seconds and it connects. Sometimes it doesnt connect but only does it when i open wifi settings. Just open settings without touching anything!
Noticed that everytime that happens, it has the old location wifi signals aqquired... and when i open settings after 1 - 2 seconds it refreshes back to the new location and connects.
Anybody has a clue about what's going on?
I've tried stock ROMs / Zeus rom / Marvel rom without success.
Does the secret menu has any settings that might help?
Does it have to do with hardware failure? (no other problems, works like a charm!)
How can i give a logcat to someone who wills to help?
First of all I think this is a question thread so it should go to q&a subforum
You should select "turn off wifi when screen off" setting. Its better for your battery, I've never had that problem when I select that setting but I'm using cm7 the only time it was when the driver had a problem but after the fix now everything is good.
about logcat you can use alogcat app in play store.
FDN
apologies for wrong category posting
My head was about to explode from whole day's work + this frustration
I know that wifi policy to turn off when the screen does, saves battery, but i'd rather charge it everyday and have viber / msn open almost all the time. Let's overlook that though, because i'm in need to have wifi always on and connected when able to (that's the reason of this topic)
I'm gonna try to capture a log and post it... if that helps
are you sure it is not router related? have you tried the same "always ON" option, while in connection with other routers?
Yes of course i have the "always ON" policy of wireless settings menu.
It's not router related, because in the past, 2.2 stock rom, was working flawlessly.
Besides, since then there are no router settings changed! (Both have the same settings since installed)
The thing is, that under Menu -> connectivity -> wifi , the list is not updated if phone is in sleep mode with locked screen.
When i change my location in example and go to my office, it doesnt connect and ONLY does it when i navigate at wifi settings, while the menu refreshes at that exact time it's list with available access points.
Okay, some feedback about this
(i dont see anyone having this issue? Or noone didnt bother about checking it? :S)
I've done many times a factory reset, rom change, etc... that didnt solve my problem.
"Played" with any configuration file regarding power saving settings, wifi settings, etc.
Let my cellphone chill the f*ck out, without battery in for a day LOL
Finally, i rollbacked, at 2.2 official unrooted (V10G).
Changed ALL possible combinations of my 3 routers having stored in wifi settings!
n o t h i n g c h a n g e d !
When phone is in sleep and changes location, doesnt auto-connect in any of those wireless routers! It only does when i get to wireless settings which refreshes the list, or wait with screen on randomly from a few seconds or till infinite (never).
So, last week, 1st June 2012 i've spoken with LG customer care, arranged a courier transfer for service (not in my city) and waited till 6th june when they sent back my phone.
The authorised service, which does the job for LG phones in Greece reported:
"Wifi turns off when screen off, due to power saving policy"
O, RLY you idiots??? Dont you think i dont know it, or i didnt mentioned that on that f*ckin A4 sized page i've typed out to explain CLEARLY my problem?
Or you think im a retard??
Of course, wifi policy is set to "Never"
LG authorized service center (3rd party company) is totally crap.
I'm going to send the phone again tomorrow.
If they still dont fix the issue, then i'll demand a sure fix the hard way!

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