Cell connection dead on my T-Mo HTC One - One (M7) Q&A, Help & Troubleshooting

I've got a rooted HTC One on T-Mobile that has worked fine for a couple months. Last week I got a SIM card error a few times and the cell connection was lost until I rebooted, at which point the SIM card error went away and the cell connection (voice and data) worked again.
As of yesterday, my cell connection is not working at all, no bars of service. I do not have a SIM card error displaying in my status bar either. Everything looks fine, just no cell service. It's not a network problem; my wife's phone works fine.
I've tried checking my mobile data settings and pulling and re-inserting my SIM card, but the problem still exists.
Fortunately WiFi works fine so I can still make calls when I have a connection, but obviously this is not sustainable. So... What do I do?
I'm rooted but running the stock ROM. Would it be worth it to flash and wipe? Really seems like a hardware issue to me. Do I have to contact HTC directly about warranty repair/replacement? How long does that process take and is my being rooted going to cause an issue?
Sad

sprocket87 said:
I've got a rooted HTC One on T-Mobile that has worked fine for a couple months. Last week I got a SIM card error a few times and the cell connection was lost until I rebooted, at which point the SIM card error went away and the cell connection (voice and data) worked again.
As of yesterday, my cell connection is not working at all, no bars of service. I do not have a SIM card error displaying in my status bar either. Everything looks fine, just no cell service. It's not a network problem; my wife's phone works fine.
I've tried checking my mobile data settings and pulling and re-inserting my SIM card, but the problem still exists.
Fortunately WiFi works fine so I can still make calls when I have a connection, but obviously this is not sustainable. So... What do I do?
I'm rooted but running the stock ROM. Would it be worth it to flash and wipe? Really seems like a hardware issue to me. Do I have to contact HTC directly about warranty repair/replacement? How long does that process take and is my being rooted going to cause an issue?
Sad
Click to expand...
Click to collapse
Get a sim card replacement and try that

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[Q] Is it a radio problem or network problem?

I had CM 6.0 installed and everything was working great until a couple days ago. My phone would periodically have no service and I cannot send texts, make calls or have data. The 3G symbol shows upload and then the H symbol shows upload, but then no download bar. This problem got worse as the time went on. I also had the latest nightly installed but no luck.
I decided to wipe everything and revert back to stock. Everything was flashed back to stock, including recovery, the newest radio, etc. But my phone still doesn't work. When I turn on the phone, it just shows no service or no 3G symbol. However, when I put my roommates AT&T sim card in, it works on edge.
I am on T-Mobile, and it is really frustrating. So right now I have to use my old flip phone.
So is it my radio's problem or sim card?
hey same here my brother aswell
are you on the 2.2.1 update? I am having the same exact problem. I'm running stock rom, 2.2.1. This started 2 days ago for me. However when i switch my phone to 2G only under settings > network my phone works. I am using the 5.99 tzone are you? I am curious to see if this issue is only for 5.99 tzone 3G leechers or all users of the nexus one. a guy in seattle i spoke to has the same issue. so does my brother who also has the 5.99 tzone.
yea, im on the new 2.2.1 update too. but i have the unlimited data plan.
so i did some more testing with my friends samsung vibrant with my sim card, everything worked great. got like 2mb down.
i used his sim card in my phone, and same problem. it only shows upload and no download. but i was able to send and receive texts and make calls, but no data.
yea something is wrong for sure man just called my buddy and he has unlimited data and 3g is not working at all
internet2.voicestream.com works fine put it in apn in settings
that worked for me, but still only on 2G.
every time im on 3G, its so sporadic. and not reliable at all
is it possible for the radio hardware to die over time?

[Q] no data connection

Hello.
Having problems with my I8190N. About 2-3 days a go it suddenly lost ability to connect into internet. I can switch data connection on or off, it doesnt make any difference. I have tried to reflash various ROMs and it's all the same, no internet. I get the usual signal bars but no H/G/E marks.
It did not happen after flashing, had CM11 on it for days and I could connect Internet just fine. No carrier limitations either, I can make calls out and same SIM in my old phone can go to internet.
Should I flash the stock ROM/bootloader back and RMA it? Or is there something else I can do? (perhaps known issue and solvable on my own)
Phone is fairly new, bought it in August as brand new.
i suppose APN settings are correct?
you can try to flash another baseband to try with it, what is yours current baseband?
basebands you can find here for N version, XXAMJ ist newest and working for me...
I had the same problem a couple of days ago. It turns out that my problem was the simcard, have you tried to put another simcard in your phone and see if it works?
I have this problem, same with two phones and two SIM cards, both phones are ZTE, both problem SIM cards are on Vodafone, both phones have no problem connecting to data via t mobile sim? This leads me to believe that voda data does not work on zte phones, apn details are correct. Does anyone knowa fix?
finally sorted it........... f'd around with a few different apn's and even phoned up talktalk(same as vodafone network) who confirmed I had the right settings which I hadnt!
Found the correct settings on the geeksquad website. seems i didnt need to bother filling out some of the fields and then wham internet connection straight away!
Sent from my ZTE V967S using xda app-developers app

Note 5 at&t emergency calls only issue.

Hello. About a 4 months ago i have bought from eBay a note 5 at&t version. I live in Greece and my network operator is WIND GR. The phone works fine but from time to time i get an emergency calls only message. And i can't get and do a phone call. If i restart the phone everything goes to normal. Sometimes it goes on and off by itself (the problem).
Have been anyone experiencing the same issue? If the phone is incompatible with my network operator should it not work at all?
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
johnny.goldy said:
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
Click to expand...
Click to collapse
My sim is new. When i purchased the phone i have changed my old sim with a new sim 4g compatible.
It happened again. And i am missing calls like this. I will smash it with a hammer
Go to settings, backup and reset, then reset only network settings, see if any better signal
johnny.goldy said:
Go to settings, backup and reset, then reset only network settings, see if any better signal
Click to expand...
Click to collapse
Done that right now. Tomorrow i will get a new sim card and i will post if anything gets better. Thanks for the help.
Update of the situation. I have changed sim card 2 times. It still happening. My phone runs at nougat now and the problem still appears as before at 5 and 6 Android version. I currently gonna change service provider that has better and stronger signal. From what i have discovered. When the phone looses signal due too poor service provider signal sometimes it can't register to network by itself. If i enable airplane mode and then turn it off it comes back. Any clue? If it's hardware issue what can i change?
Should i have at the mobile networks auto detect or manual and my carrier?

SM-N950F 4G problem after last dec update

Hi guys, I have an issue with 4G after the last dec update. In 4G/3G/2G auto connect mode, usually the receiving data arrow ( v arrow below the 4G symbol in notification bar) gone missing and thus the connection got lost. Only transmitting arrow is visible (the ^ one). I have to wait for some minutes or turn to flight mode and back to get my data connection back.
In the beginning I don't really sure this issue is caused by the latest update, but after I tried nearly everything, including factory reset which is doesn't help, I think that the update is the problem.
I have tried my sim on another phone and it worked normally. I have tried another sim on my note 8 and it got the same problem.
Oh and this is only a 4G issue. My 3G works normally. And before the update, I never experienced this kind of problem.
Two of my friends got the same note 8 and one of them is also using the same carrier as me, but neither of them experiencing this issue.
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I had this issue too, it seems 4g connection only got the problem...,
Problem solved, they replace my device
I have the same problem but seems like in a different way, when I got the phone first time I contacted my service provider to activate the 4G service cause it was inactive on my line due to provider's issues, anyway the phone worked on 4G for only 2 days, after that it kept working on 3G, I contacted the service provider many times but they have no issues with my SIM or handset.
I still don't know what is the problem, is it a hardware malfunction? Is it an installed app? Is it a Samsung Update? I don't know!
have tried getting a replacement sim card, I had same problem in the past and they had by mistake sent a sim that was not 4g, got replacement and problem solved
Well, the problem is that it worked at the fist time on 4G so the SIM was 4G not 3G, but I have just comeback from their store, at the first the technical support did something in their system and switched the phone to airplane mode then turn the network ON back and the deice worked on 4G but after a couple of minutes the phone switched to 3G without going back to 4G, then he advised me that this problem either a SIM or handset problem and it's always 90% SIM problem, so we changed the SIM card and the phone is working on 4G for around 30 minutes till now, I hope it will keep working on 4G
2 days and phone is still working on 4G, it was a SIM card problem
Aoa dear
I.have the issue of secure folder as its not there in my cell phone and when i install it from play store and open it but failed to open as it give the option knox mode failed

4G Mobile data problem

I have strange problem with 4G mobile data. So, 4g works for couple minutes and after that stops working. When I switch to 3G everything works fine. I've tried to reset network settings and that didn't helped, then I pulled out sim card and inserted back in also didn't helped, rebooting device doesn't help. So does any have Idea what to do because month ago everything worked fine or to wait for android 10 update to come to my device and maybe that will help with problem since I don't want to reset the device at the moment.
njofra1313 said:
I have strange problem with 4G mobile data. So, 4g works for couple minutes and after that stops working. When I switch to 3G everything works fine. I've tried to reset network settings and that didn't helped, then I pulled out sim card and inserted back in also didn't helped, rebooting device doesn't help. So does any have Idea what to do because month ago everything worked fine or to wait for android 10 update to come to my device and maybe that will help with problem since I don't want to reset the device at the moment.
Click to expand...
Click to collapse
You can try to reset network settings but it may be a signal related problem also or something with the service provider blocking your phone.

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