Hello. About a 4 months ago i have bought from eBay a note 5 at&t version. I live in Greece and my network operator is WIND GR. The phone works fine but from time to time i get an emergency calls only message. And i can't get and do a phone call. If i restart the phone everything goes to normal. Sometimes it goes on and off by itself (the problem).
Have been anyone experiencing the same issue? If the phone is incompatible with my network operator should it not work at all?
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
johnny.goldy said:
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
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My sim is new. When i purchased the phone i have changed my old sim with a new sim 4g compatible.
It happened again. And i am missing calls like this. I will smash it with a hammer
Go to settings, backup and reset, then reset only network settings, see if any better signal
johnny.goldy said:
Go to settings, backup and reset, then reset only network settings, see if any better signal
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Done that right now. Tomorrow i will get a new sim card and i will post if anything gets better. Thanks for the help.
Update of the situation. I have changed sim card 2 times. It still happening. My phone runs at nougat now and the problem still appears as before at 5 and 6 Android version. I currently gonna change service provider that has better and stronger signal. From what i have discovered. When the phone looses signal due too poor service provider signal sometimes it can't register to network by itself. If i enable airplane mode and then turn it off it comes back. Any clue? If it's hardware issue what can i change?
Should i have at the mobile networks auto detect or manual and my carrier?
Related
Hi All
I bought my galaxy note i9220 in China on 18th Aug. It is a genuine phone, NOT a clone just to note.
It was working perfectly fine when I was in China using a China Mobile SIM card.
Last Sunday I went to hongkong to catch a flight to London, and when I was in Hong kong, I changed back to my UK 3 SIM card, which again, was working OK in hongkong.
Before flight took off, I switched the phone off.
During the flight, I must have hit some button and accidently switched the phone on ( as when I landed, I took my phone out and it was “ON” with no signal).
Ever since I landed in Heathrow, I got no signals. The phone shows I can only make emergency calls.
I have tried all of the below but none worked:
1) Switching the phone off & on.
2) Take out battery (while phone was off) & SIM and put them back later.
3) Take out battery (while phone was on) & SIM and put them back later.
4) Reset to manufactory status.
When I go to Setting – Wireless & Network – Mobile Network – Search operator, I can see “3” in the list of operator, but when tried to connect to it, it said “Unable to connect to the network”.
The “3” sim worked fine in my old NOKIA phone so I don’t think it’s a problem on the SIM.
Anyone able to help? Thanks sooo much!
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
Also: http://www.chinaphonereview.com/hdc-galaxy-note-plus-gt-n7000-i9220
scorpion100 said:
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Click to expand...
Click to collapse
The sim works fine on my old Nokia phone, and i tiredputing the SIM different ways but still no luck....anooying thins is the phone was working fine but started to give me prob. as soon as i landed UK...
santoz said:
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
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Got my mum called the phone provider back in CHina they said it should be ok to use in the UK.
They asked me to check my SIM freuency (or sth like this). and said as long as it is on GSM900/1800/1900MHZ, then it should work...what is that???
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
Thanks.
When i went into the"mobile networks", the phone started auto search of network.
And it returns network lists:
3
O2 (forbidden)
Vodafone (forbidden)
I understand the 2 being forbidden as im not a custmer of either O2 or VDF, but it just does not allow me even to connect to 3..grrr very anooying.....
I will try changing the settings when i get home today.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
THere is no network mode in the mobile network ....how can i change the mobile network type in the SGN?
Nexus 6 UK user on EE network. Started to have this problem about 2 mouths ago no signal emergency calls only, reboot the phone still no signal remove sim and put it back in works. This is happening about twice a day. Was running latest stock with root so changed to chroma custom rom thinking it could be radio problem but still happening. Got a replacment sim thinking it was damaged still happening. Phone is over a year old so starting to think hardware problem. Any help would be great.
Cheers
Have you checked your IMEI number?
Sent from my Nexus 6 using Tapatalk
Hi bushako the IMEI sames okay, I have flashed stock MMB29Q on today with no root to see if it makes any different.
sounds like neither a hardware nor software issue, but a carrier issue.
focus1881 said:
Nexus 6 UK user on EE network. Started to have this problem about 2 mouths ago no signal emergency calls only, reboot the phone still no signal remove sim and put it back in works. This is happening about twice a day. Was running latest stock with root so changed to chroma custom rom thinking it could be radio problem but still happening. Got a replacment sim thinking it was damaged still happening. Phone is over a year old so starting to think hardware problem. Any help would be great.
Cheers
Click to expand...
Click to collapse
When you remove and replace the sim card, is the phone on or off? Reason I'm asking is because I'm thinking about a possible problem with the contact pins of the sim card *slot*.
Also wouldn't hurt to check on the sim status next time it stops working.
System settings --> about phone --> (check that baseband version is showing something reasonable, then Status --> SIM Status and check what is under signal strength, cellular network type, service state, cellular network state, and IMEI.
Another thing that you may want to look at, is at System Settings --> wireless&networks/more --> cellular networks --> Preferred network type, and also in Network operators, make sure that you hit the button "choose automatically".
Now, the reason I want you to set it to choose automatically, is because of a glitch I've seen a few times on my service provider here in Canada. If it is set hard to my service provider, occasionally, it will be unable to connect to the network. This is especially the case when I'm *entering* a service area from somewhere that has no service. Note that my service provider uses only ONE MCCMNC, so go figure. Just make sure that you select choose automatically.
You can also try resetting the radio by putting it into airplane mode, counting to 10, and then back to normal.
Just as the title says, the phone was working fine then suddenly it lost all signal and went into some kind of restricted mode, it's a friend's phone and he is almost 84 years old.
I have flashed the latest firmware and factory reset to no avail, also changed sim cards and here comes the weird behavior:
I don't have a standard-sized sim card so I had to take it from my USB LTE Modem, it's from another carrier and the phone detected the sim card, went with a full -77db HSDPA signal but data doesn't work at all, it seems to be disabled on status, even configuring the proper APNs it refuses to work. Can't test voice and all my other working sim cards are nano.
Inserting any other sim from another carrier results in no signal/restricted access but the phone still downloads the Internet/MMS configuration.
Have tried setting it manually to WCDMA and GSM, nothing seems to work, only my data sim worked so far *without the data*.
Maybe the IMEI is banned for some reason?
Never heard of this issue until now
Have you tried to flash a firmware that aren't from any carrier?
Kizoky said:
Maybe the IMEI is banned for some reason?
Never heard of this issue until now
Have you tried to flash a firmware that aren't from any carrier?
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Click to collapse
Yes I did, flashed the USA unbranded kitkat rom.
Just got the chance to test with two sim cards from different carriers:
Carrier #1: Registered on network, no data traffic, voice call drops just after trying to call, signal ok
Carrier #2: Registered on network, data traffic seems ok but can't navigate, shows H+ and proper APN and traffic arrows activity but when you try a call it says "Mobile Network Not Available"
Can't send SMS, they stick with a "Sending" status and wont get past it.
This phone was purchased unlocked without a contract, can't see how the IMEI could be banned, plus we do not have regularization for IMEI ban in my country, it's currently a mess.
On a side note it does not detect the sim's phone number which it does on any other phone.
Maybe it's some hardware related issue?
nitzero said:
Yes I did, flashed the USA unbranded kitkat rom.
Just got the chance to test with two sim cards from different carriers:
Carrier #1: Registered on network, no data traffic, voice call drops just after trying to call, signal ok
Carrier #2: Registered on network, data traffic seems ok but can't navigate, shows H+ and proper APN and traffic arrows activity but when you try a call it says "Mobile Network Not Available"
Can't send SMS, they stick with a "Sending" status and wont get past it.
This phone was purchased unlocked without a contract, can't see how the IMEI could be banned, plus we do not have regularization for IMEI ban in my country, it's currently a mess.
On a side note it does not detect the sim's phone number which it does on any other phone.
Maybe it's some hardware related issue?
Click to expand...
Click to collapse
Well that's interesting
My phone can't detect my Sim's phone number either (though i don't know If it is only for me)
Have you tried to flash a ROM? (from XDA)
Kizoky said:
Well that's interesting
My phone can't detect my Sim's phone number either (though i don't know If it is only for me)
Have you tried to flash a ROM? (from XDA)
Click to expand...
Click to collapse
The sim number information depends on the sim itself, most carriers register this information within the simcard so when you go to status you may retrieve your own phone number but I have seen sim cards without this info. The sim cards I tested do have this information and were available on a Galaxy S5 and Xperia Z1 but this E1 fails to read this information which kinda indicates a problem. I don't remember the codes for debugging the sim and network info or I'd give that a shoot.
I will try a custom rom, maybe a different kernel and see if the behavior changes any bit.
I am bidding on a Z1 Compact for this friend, should be a proper replacement and a hell of an upgrade, just concerned about E1's loudness which is certainly superior.
Interesting, I also get this if I don't reboot my phone after like 5 days.
Hi guys,
My toy is a samsung note N 9600 and its factory unlocked. Last week ported out from T-mobile to keep my original number and facing a wried issue.
The day I ported out from T-mobile, VZW network couldnt be recognized when I tried to activate the VZW sim card. "No network connection." and no call or text can be made. However, after I RESET my device to factory model, it SUCCESSFULLY recognized VZW and LTE function works well. Sounds wried? The story doesnt end here.
Yesterday after I turned off the VZW sim card by accident-- n9600 is a dual sim card which allows you to turn either sim card off-- the network connection lost again, im not talking about LTE connection, but all network service including internet, phone call and text function. Tried a lot to get the connection back but failed. Guess what? RESET, THEN VZW comes back!!! Being driven by curiosity, I turned off the sim card agian, and then, as my expect, no network connection. Ok, rest---works---turning off sim card---no connection---reset……
I am really annoyed by this and have no idea why it is. So if anyone of you have clue of it, plz let me know. Thank you in advance!
Teddy
No one experienced same issue before?
I wanted to see if anyone else had issues with their signal for tmobile and after updating to android 9. I am running into an issue where for a few days I would have LTE 4G signal but at some point, I would lose signal completely. This issue persists once every one to two weeks. Here are the steps I did to see if it would resolve the issue:
- Reset Network Settings
- Reconfigured the date & time so it would be the correct time and date and timezone
- Removed automatic set date and time
- Did both a soft and hard reset
- Cleaned out system cache
- Booted into safe mode
- Checked the service hidden menu and ran tests and all came out pass
- Reset Access Point Names
- Ran Search Networks in Network Operators Menu and failed
- Ran Select Automatically in Network Operators Menu and failed
This issue has been annoying ever since I updated to Android 9. If anyone has a solution please advise. My phone is not rooted and is stocked image.
I'm on Tmo and received the pie update some months ago. I haven't had any issues with signal strength since. I'm racking my brain trying to come up with some advice but wow you have some everything I can think of. How about trying a new SIM card?
Medevac1 said:
I'm on Tmo and received the pie update some months ago. I haven't had any issues with signal strength since. I'm racking my brain trying to come up with some advice but wow you have some everything I can think of. How about trying a new SIM card?
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Click to collapse
I actually did replace the SIM card. Here is the weird thing... When I removed my sim card, I would get the icon showing that there is no sim card inserted so of course no signal was showing. After inserting the new sim card, the phone would see and recognize the sim card but still no signal bars would be showing.
KieKazami said:
I actually did replace the SIM card. Here is the weird thing... When I removed my sim card, I would get the icon showing that there is no sim card inserted so of course no signal was showing. After inserting the new sim card, the phone would see and recognize the sim card but still no signal bars would be showing.
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Click to collapse
Turn on Roaming?
Ainz_Ooal_Gown said:
Turn on Roaming?
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Click to collapse
Roaming has been turned on and off then on again yet same results with signal being lost.
KieKazami said:
Roaming has been turned on and off then on again yet same results with signal being lost.
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Click to collapse
Download this app, "LTE Discovery" https://play.google.com/store/apps/details?id=net.simplyadvanced.ltediscovery
There's a feature that logs your LTE data, wait till you lose signal again and then review the logs.