Hi All
I bought my galaxy note i9220 in China on 18th Aug. It is a genuine phone, NOT a clone just to note.
It was working perfectly fine when I was in China using a China Mobile SIM card.
Last Sunday I went to hongkong to catch a flight to London, and when I was in Hong kong, I changed back to my UK 3 SIM card, which again, was working OK in hongkong.
Before flight took off, I switched the phone off.
During the flight, I must have hit some button and accidently switched the phone on ( as when I landed, I took my phone out and it was “ON” with no signal).
Ever since I landed in Heathrow, I got no signals. The phone shows I can only make emergency calls.
I have tried all of the below but none worked:
1) Switching the phone off & on.
2) Take out battery (while phone was off) & SIM and put them back later.
3) Take out battery (while phone was on) & SIM and put them back later.
4) Reset to manufactory status.
When I go to Setting – Wireless & Network – Mobile Network – Search operator, I can see “3” in the list of operator, but when tried to connect to it, it said “Unable to connect to the network”.
The “3” sim worked fine in my old NOKIA phone so I don’t think it’s a problem on the SIM.
Anyone able to help? Thanks sooo much!
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
Also: http://www.chinaphonereview.com/hdc-galaxy-note-plus-gt-n7000-i9220
scorpion100 said:
a suggestion..try to make sure you inserted the sim card with the bend angle facing the bottom of your phone..sometimes you insert your sim in a wrong way and this cause your problem..am not trying to be funny but it happen with quite a lot of people including me...
or Could be a fault on your phone..and these things happen..
or your sim is invalid for a reason..i suggest to get a pay as you go 3 uk sim card and try it ...or call 3 customer service and speak to one of their agents to have a look at your account ... they might send you another sim or pop in one of their stores and speak to someone about it...if nothing wrong with your account then am afraid it is a hardware issue with your phone..
Click to expand...
Click to collapse
The sim works fine on my old Nokia phone, and i tiredputing the SIM different ways but still no luck....anooying thins is the phone was working fine but started to give me prob. as soon as i landed UK...
santoz said:
Are you sure the phone is not a 4G phone?
This won't work in the UK as our Cell's are different as well.
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Click to collapse
Got my mum called the phone provider back in CHina they said it should be ok to use in the UK.
They asked me to check my SIM freuency (or sth like this). and said as long as it is on GSM900/1800/1900MHZ, then it should work...what is that???
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
Thanks.
When i went into the"mobile networks", the phone started auto search of network.
And it returns network lists:
3
O2 (forbidden)
Vodafone (forbidden)
I understand the 2 being forbidden as im not a custmer of either O2 or VDF, but it just does not allow me even to connect to 3..grrr very anooying.....
I will try changing the settings when i get home today.
hkgrob said:
Try change your network settings between the options, gsm, hspa, and wcdma. Think it's settings, more, mobile networks, network mode.
Probably one of those should sort you out.
Click to expand...
Click to collapse
THere is no network mode in the mobile network ....how can i change the mobile network type in the SGN?
Related
I am on the old $39.99 ATT plan the one that does not have 3G and my with an old “blue” SIM card. I have been using Sony S710a for the past two years which in fact worked fine. A week ago I have obtained ATT Tilt (HTC 8925), unlocked it so that it would read my card and started using it.
Here is the problem that I can’t solve>
Sometimes my phone loses service, completely, and I cannot reconnect to ATT Service. I have tried to find a pattern but so far I am clueless of what might be causing it.
According to my observation:
1. It has been happening in certain neighborhoods.
2. When I do find service and connect to it shows E and then switches to 3G
3. When my phone starts to show 3G it loses connection.
This phenomenon happens only from time to time. Other times I have 3G icon and everythign is fine. I have tried T-mobile card in it and there is no problem. It connects to T-mobile service and has all bars. Thereafter I have put my card into an unlocked Nokia 6300 and my ATT connection works fine. The only thing I can blame is 3G.
Please if anyone knows what this, why its happening and how I can avoid this issue let me know. Thank you.
it looks like I have got a solution...
Im not sure yet, but so far I have installed an application that supposed to keep me away from [3G]. The application that I have installed is Bandswitch. So far it only shows [E] . I have to travel to those areas where I had no service to be sure that this program works. Ill keep you updated on this issue.
go get a new sim card. ATT and Cingular towers were different so some older sim cards have trouble connecting to some towers. its only something like 15 bucks.
when i went to the ATT storeto get my tilt, even though i already had a 64k sim they still upgraded the sim (for free seince i was about to pay 400 bucks).
Its your sim card
The old sim cards don't have enough memory. Get a new one with the 3g logo on it. You should probably upgrade your service too. Or you'll get a big surprise when your bill comes.
I have the same problem here in germany with the O2 3G Network... My phone has a GPRS Connection and when the 3G Icon appears there is a total loss of connection for like 10 seconds and its back to GPRS again... End of the story (like i assumed and wrote to O2 ;P) my SIM Card is too old, new one on the way Should work for you as well, like all the other posters before me claimed
Edit: Oh and it didn't cost me one buck, all inclusive service because i didn't lose or broke my SIM Card. When it is too old to be able to allow you to use your full contract properties, i guess they pretty much have to send you a new new SIM card for free. At least here it works this way
Thank you...
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up. Curently I have 1000 min, nights and weekends from 7pm, free mobile to mobile, free long distance and free incoming SMS. Its highly unlikely that any one of you would give that up and pay more money for less minutes and less services. Right? Thank you. at this point i think im fine with what I have got, in addition to not needing 3G at all. by the way, i think that this program Bandswitch is doing a good job keeping me of 3G. Thank you.
Yarikd said:
The problem is that I dont have a contract and the only way for them to upgrade my sim to 3G is when i sign up.
Click to expand...
Click to collapse
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
NuShrike said:
I never had to 'upgrade' my sim to 3G, nor sign a new contract. I just took my old GSM SE phone in to ask about service, and they asked if I would like a sim swap to the latest.. Sure, done.
Now works fine with the Kaiser, and never did any form of 3G 'upgrade'.
Click to expand...
Click to collapse
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Nate731 said:
Were you part of the old ATT Blue network? Cingular actually started giving out 3g cards in early 2006 in my area. I got one with my 8125 where they FIRST came out. So it's possible if you've gotten a phone since then and now that your card is already 3g...
Click to expand...
Click to collapse
You're right, I think it may be important to be on the 'orange network' because 3G never existed for the old at&t wireless 'blue'.
I was always part Cingular, and did go through the free-sim upgrade, but got another one when I just walked in after that.
Well I'm in malaysia, Using Maxis 3G network. I also having problem same symptoms like you guys. What do i realize sometime it give my device freeze for sometime. But the freeze just like for few second. And what do i realize when 3G appear our phone signal become weak. From full bar drop to 2 or 1 bar.
Did u guys having this issue too?
My simcard is 128k if im not mistake.
See this: http://forum.xda-developers.com/showthread.php?t=335074
Most likely the same problem. RMA ahead.
Try this on your phone settings (dialer --> menu --> options) on the network tab is network selection set to automatic? i was experimenting with my phone to see if i could get a better signal and set it to manual and choose my network but when im no a 3G connection its called 3G T-mobile and when not its just called T-mobile and on the manual list its just called T-Mobile so each time i got a 3G connection it would lose signal completely and start searching for i think T-mobile not 3G T-mobile the moment i set it back to Auto and soft-reset it worked fine again.
my phone did this at first, and all i had to do was get a new SIM. they didn't charge me a dime for it at the att store, but if they ask just tell them your phone won't connect and that it's a problem with your SIM
I have the same problem and have a new phone on the way. I already have a 3G sim card.
When you call, they'll probably make you hard reset your phone. Just a heads up.
Hi. I just bought a new galaxy s from vodafone, but when i tried to use a 3g data connection it just won't work. it works fine with wi-fi connection but if i turn that off (or if i don't use it at all) the phone just won't connect to the internet. i've double checked the apn settings...is there an option to turn the data connection on and i'm just not seeing it? please help...
sometimes it helps to restart the phone
or switch it to airplane mode then back
Did that
i've read other posts for other type of connection problems and i did what u said...nothing...it just doesn't even try to connect...
do you have any other SIM card from friends/family that you can try?
just wondering if it's related to your SIM account, or if it's defective phone
if it is working over wifi there is still something wrong with apn settings or your sim card.. i doubt it is the phone itself.. or you are in an area with no 3g edge.. or wrong phone ie t mobile vibrant on bell or att network
lgkahn said:
if it is working over wifi there is still something wrong with apn settings or your sim card.. i doubt it is the phone itself.. or you are in an area with no 3g edge.. or wrong phone ie t mobile vibrant on bell or att network
Click to expand...
Click to collapse
yes! that's a good point, totally forgot about the bands issue.
Thank you
I would like to thank all of u who tried to help me... when i was at work today i've changed the sim card with another one with internet on it and it worked so i called vodafone and stuck to my oppinion that it was their fault and finnaly i came across a guy who saw that my account settings were not correct. now it is working. thanks..
thanks for the update
glad to hear you are back online
yes phone companies do mess up very often in our accounts
just yesterday i was complaining to my phone company about something similar
I took my girlfriends S1 on holiday with my 3 network sim in it, when we came home I put her T-mobile sim back in, now it will not connect to the T-Mob network, it will connect to 3G? Putting the sim in my SNote and all is well. I have since install a custom rom to see if that would help but still no good.
Galaxt S1 running CyanogenMod 10 nightlies.
boringfrog said:
I took my girlfriends S1 on holiday with my 3 network sim in it, when we came home I put her T-mobile sim back in, now it will not connect to the T-Mob network, it will connect to 3G? Putting the sim in my SNote and all is well. I have since install a custom rom to see if that would help but still no good.
Galaxt S1 running CyanogenMod 10 nightlies.
Click to expand...
Click to collapse
try inserting the SIM card in the correct direction or a solution from My Android Solutions
Problem
xsenman said:
try inserting the SIM card in the correct direction or a solution from My Android Solutions
Click to expand...
Click to collapse
Believe me I have taken the sim out and tried it in the "wrong way" lots of times. I have also looked at your solutions page before, very helpfull. But why will the sim work on one network but not on another, and the non working sim will work in another phone????
boringfrog said:
Believe me I have taken the sim out and tried it in the "wrong way" lots of times. I have also looked at your solutions page before, very helpfull. But why will the sim work on one network but not on another, and the non working sim will work in another phone????
Click to expand...
Click to collapse
Check the modem on both phones.
If the phone that doesn't recognize T-mobile has a different modem, then load the modem that the phone that works has through oden or CWR.
Hope you know how to check the modem and load new ones.
Good luck
boringfrog said:
But why will the sim work on one network but not on another, and the non working sim will work in another phone????
Click to expand...
Click to collapse
This will happen as T.Mobile may be using a different Radio band ..most likely you changed the APN and Network settings when you used it with another SIM Card , whilst abroad ...all you may had to do was check your Network Settings in menu> settings>wireless and Networks> Mobile Networks and reset it back for the T.Mobile network, initially
To understand this better read this http://en.wikipedia.org/wiki/UMTS_frequency_bands
at the same time since you upgraded by flashing to JB, you may have to select a new modem that is suitable for JB, you will find all modems at My Android Collections
Data but no calls
Me back again, I have tried all xx modems, reverted back to stock rom, then GB, them back to CM10. When I first turn on phone it finds network (i'm on a giffgaff sim now) it says GiffGaff at the bottom of the screen for about 2 seconds, then it says emergengy calls only. I can still connect to internet. APN settings correct, IMEI correct, In Settings - About Phone - Status, i'm connected to network, service status = out of service, mobile network state = connected, my phone number = unkown. Where can I go from here?
More
Another thing I have just noticed, when I take the sim OUTwhen the phone is still ON, the "no network" on the screen turns to giffgaff,
boringfrog said:
connected, my phone number = unkown. Where can I go from here?
Click to expand...
Click to collapse
Try to set your phone number by following this guide , it was written for a Korean version, so just adjust it for your phone version.
xsenman said:
Try to set your phone number by following this guide , it was written for a Korean version, so just adjust it for your phone version.
Click to expand...
Click to collapse
Thanks for that, I have now got the number under Status, but still says out of service.
Hello everyone,
I have just recently unlocked my phone because I'm currently away for business in China. However, when i got here and got a new simcard with the local mobile stores my phone cant connect to the networks at all. my phone is rooted and i am quiet a beginner regarding cellphones and what not. any help at all is greatly appreciated
Go to Settings / Mobile / Preferred Network Type.. choose different settings? Maybe you are trying to connect to a frequency that is not offered in China... or click "Choose Network Operator"
yep i did that, theres a choice of three networks, all three for China, two is GSM and one is UTMS, i tried connecting to any of the three and was not successful. automatic select network was also not successful. I bought my phone with Wind
Try inserting that sim card in another phone.Couple months ago i just lost signal with my phone was busting hed for 2 hours try to fix it and eventualy i realized my sim card was dead.
thanks for that, i have my old wind simcard and that works fine I dont think its the simcard's fault because i can still choose to select a network without the simcard in my phone, which still doesnt work.. pretty frustrating.
I was reading something about a HTC phone having the same problem and they solved it using something called a superCID or something like that. Does that ring a bell for anyone?
peterchao said:
thanks for that, i have my old wind simcard and that works fine I dont think its the simcard's fault because i can still choose to select a network without the simcard in my phone, which still doesnt work.. pretty frustrating.
I was reading something about a HTC phone having the same problem and they solved it using something called a superCID or something like that. Does that ring a bell for anyone?
Click to expand...
Click to collapse
So you bought phone from Wind, wind simcard works. You put another simcard and it doesn't work?
Your phone is locked to wind. So it won't accept any other simcard aside from wind simcard.
Hello. About a 4 months ago i have bought from eBay a note 5 at&t version. I live in Greece and my network operator is WIND GR. The phone works fine but from time to time i get an emergency calls only message. And i can't get and do a phone call. If i restart the phone everything goes to normal. Sometimes it goes on and off by itself (the problem).
Have been anyone experiencing the same issue? If the phone is incompatible with my network operator should it not work at all?
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
johnny.goldy said:
Did you tried to change the sim card? Maybe issue is from sim or from sim slot
Click to expand...
Click to collapse
My sim is new. When i purchased the phone i have changed my old sim with a new sim 4g compatible.
It happened again. And i am missing calls like this. I will smash it with a hammer
Go to settings, backup and reset, then reset only network settings, see if any better signal
johnny.goldy said:
Go to settings, backup and reset, then reset only network settings, see if any better signal
Click to expand...
Click to collapse
Done that right now. Tomorrow i will get a new sim card and i will post if anything gets better. Thanks for the help.
Update of the situation. I have changed sim card 2 times. It still happening. My phone runs at nougat now and the problem still appears as before at 5 and 6 Android version. I currently gonna change service provider that has better and stronger signal. From what i have discovered. When the phone looses signal due too poor service provider signal sometimes it can't register to network by itself. If i enable airplane mode and then turn it off it comes back. Any clue? If it's hardware issue what can i change?
Should i have at the mobile networks auto detect or manual and my carrier?