Lots of crackle on other end when HTC One on speaker - One (M7) Q&A, Help & Troubleshooting

Hey guys,
If during a call I put my HTC on speaker, the person on the other hears a lot more whitenoise / background crackle than normal (I think all sound captured through the HTC mic gets louder for the other side). Does anyone experience this or have I got a faulty unit?

brpqzme said:
Hey guys,
If during a call I put my HTC on speaker, the person on the other hears a lot more whitenoise / background crackle than normal (I think all sound captured through the HTC mic gets louder for the other side). Does anyone experience this or have I got a faulty unit?
Click to expand...
Click to collapse
I had a similar problem HTC one, had to RMA it for repair, HTC replace the upper main board which house the microphone.
Do you have problem when taking picture with Zoe and video recording? Mine was not record any sound but crackle and noise. All of these problem relate to a defective microphone.

tandao said:
I had a similar problem HTC one, had to RMA it for repair, HTC replace the upper main board which house the microphone.
Do you have problem when taking picture with Zoe and video recording? Mine was not record any sound but crackle and noise. All of these problem relate to a defective microphone.
Click to expand...
Click to collapse
Just tried recording a video for the first time - seems OK, a bit soft but not sure if that's a defect. So in your case, was it that normally the other person could hear you fine, but if you put the One on speaker the other person would suddenly hear more background crackle?

brpqzme said:
Just tried recording a video for the first time - seems OK, a bit soft but not sure if that's a defect. So in your case, was it that normally the other person could hear you fine, but if you put the One on speaker the other person would suddenly hear more background crackle?
Click to expand...
Click to collapse
Yes normal phone call was ok. When put on speaker phone the other end only have bad static noise and crackle. Bad static noise and crackle when recording video and taken zoe picture. Seems like you may not have my issues since you can record video with sound ok.

Ah OK Do you still have issues with crackle when on Speaker? I really don't want to do another RMA, done about 7 so far, so if its just a feature of the Ones then I'll just live with it

Related

[Q] galaxy s mic problem

hi:
besides the galaxy s I have a nokia 72e and I want to ask if anyone has a problem with microphone (with Galaxy s)? maybe is not something serious but when i`m talking from the e72 the people hear me more clearly than i talk from Galaxy s;they complain that my voice is muffed.
i don`t know what to do .... if i go to warranty and stand in lines and let the phone for almost a week in their custody,and find out after that the phone was alright...?!
i discovered the difference by chance,when I called the same person from both phones shortly.
if anyone knows this kind of problem please let me know......
First of all, this doesn't belong in development.
Secondly, yes there is a known issue with the mic on the SGS, or rather the mic drivers and settings. I don't think there is a community fix for this, and Samsung has not acknowledged it publicly, so I don't think it will be fixed any time soon.
jap, I just finished my mic mod there. I looked the youtube video
how to disassemble the phone and bettered the mic part.
The mic is situated 90 degree and little rubber channel is used
to direct the sound to mic. This tiny rubber channel was incorrectly
pressed in so half of the input was covered. So a I widened the channel input
and also drilled the hole in case little bigger (do not do that! it may ruin the
case chrome). Sounds little bit better.
Now, is this normal, to make a mod to better mic sound for a elite phone ?
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
uberberben said:
Construction of built-in microphone is not a problem... The problem lies in software. If you connect external mic (fe. headset) sound is still disorted. There's no way 2 microphones will be broken. This is the same headset which is shipped with Samsung Wave and that phone has no problems with build in and headsets microphone.
Click to expand...
Click to collapse
Good point !
But in my case there was 50% better quality with headset ..
Now that I have some of yours attention - why don't I see more post
of video jerkiness, stuttering problems ?
In my phone After every 1 sec. the video recording stutters slightly.
I saw this we saw this all ready in first galaxy test video.
My main problem with the mic is the distortion... It's so bad you can't even record a clip in the car with the radio on. It already gets distorted, something to be ashamed of samsung.
Nice to have HD recording, too bad the only thing worthwhile is the picture since the audio is utter crap.
(Yes, a bit frustrated )
Is it still this bad with the JPK Froyo firmware?
Moved thread to Q&A section
Never noticed this before. I hope this is software related. More and more bugs keep on appearing, almost wishing I picked another phone. The Galaxy S has downright amazing hardware, yet Samsung choose to let it down with all the bugs
Sent from my GT-I9000 using XDA App
I've just bought the Galaxy S for my other half and have noticed exactly the same problem . Went back to the shop and tried the test phone they have in the shop. I only noticed a very marginal improvement (guy in the shop didn't notice any difference).
Anyway I would be interested to know if anyone has swapped the phone since noticing this problem and had an improvement - i.e. is it just a dodgy batch of microphones from Samsung?
Thanks all!
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
I've been complaining about this since July... no response
Sent from my GT-I9000M using Tapatalk
ranjib said:
Is there still no fix for the microphon problem? 5 million items sold and each owner of it cannot take a proper video from a concert or on a fair or even on a birthday party, where there are louder surroundings. Annoying.
Please, devolopers, have an eye, ups, ear on that!
Click to expand...
Click to collapse
Most smartphone will get crappy sound when using built in microphone on High volume environements. Basically, it's hardware limitation with the built in microphone.
I've done some test (see in the accesorie sections for result with video) and you can use an external microphone with an adapter for theses type of recording.
So, the delivered headset does nothing better than the onboard mic.
It is definitely a matter of the hardware?
Asap I'll give an external mic a try....(using the Nokia-made TV-cable...)
Grashoper said:
yes, there absolutely a known issue. I purchased two of these phones, and both had the exact same thing you describe. It was absolutely horrible!! I received two replacements, and the sound quality is MUCH MUCH better... BUT, it is still no where near where i think it should be. all my previous HTC devices had far superior sound quality than the Samsung GS. The Galaxy picks up voices 100 feet away... and noises from other crap that none of my other phones ever did... I'm hoping that it is in fact a software thing, and once 2.2 is released, it has better canceling technology built in. Will see..
Click to expand...
Click to collapse
Pls reply to other forum messages showing that u also have the same problem after replacing the phone (it only solve part of your problem), because I see your msg from another post that u were saying that u have no problem after replacing the phone. And that is not totally correct, u still encounter some problems
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
My phone is on Froyo 2.2.1 (thanks to this website).
My problem is slightly different
Hi,
I got a sgs early 2011 and I quickly noticed that the voice recorder gives a very bad sound when listening back. I started to be afraid I would be as bad when calling someone. The problem I have is a horribly distorted sound with a terrible noise in the background. The recorded sound is simply useless.
later I was very happy when I did the call test as the use of the embedded microphone to call is alright. I even rang a friend beside asking what he thought about the sound qualify and he said it was ok. Then we swapped phones and I too thought the sound was fine.
But we tested again a recorded sound & video with my friend and it was awful.
After finding this thread I decided to try again and to compare with the head set microphone. For me it makes a huge difference ! The noise disappears and the distortion too.
first I thought the problem came from the compression rather than the microphone and now I don't know what to think...
http://www.youtube.com/watch?v=FLZbz6KXLso
I have the same issue.
Check the comments, there is a guy who says how to fix it, but he is not very precise, so i asked for more info.
We'll see
Πάνος
Try out Speedmod by Hardcore in the dev section. Includes fixes for the mic and headphone output.
No need for Audio boost or any hacks. Sound is the way it should be now
A lot less background noise on mic now and no more EU regulations degrading the audio quality anymore.
Sent from my GT-I9000 using XDA App

[Help] Mic doesn't work in calls

i can use voice recording or voice to text just fine. i can also make phone calls in speaker phone mode just fine. but when i turn speaker phone off the person on the other end can BARELLLLLY hear me
ugh so i've been trying to test it
i left myself some voicemails using the phone
if i talk normal i hear nothing with an occasional click or something. if i take my finger and rub it on the noise canceling mic while talking i can sort of hear myself talking but its really low and garbled sounding, and of course if i switch to speakeprhone then i hear myself fine
this sucks, its obviously some kind of software issue. does the phone not use the secondary mic for noise canceling during speakerphone? that would explain the issue i guess.
mattpannella said:
ugh so i've been trying to test it
i left myself some voicemails using the phone
if i talk normal i hear nothing with an occasional click or something. if i take my finger and rub it on the noise canceling mic while talking i can sort of hear myself talking but its really low and garbled sounding, and of course if i switch to speakeprhone then i hear myself fine
this sucks, its obviously some kind of software issue. does the phone not use the secondary mic for noise canceling during speakerphone? that would explain the issue i guess.
Click to expand...
Click to collapse
The mic on my first N1 was broken so it might be a hardware issue.
its either software or the secondary mic is broke and is causing it to filter out everything, because the main mic works great on speakerphone
this sucks

[Q] Mic Problem during video recording and Zoe

Hi guys, I noticed that when I use video recording or Zoe, the mic would pick up some sort of buzz sound in a very quiet environment, which is annoying. This happened to both of my Ones, is that normal? Thanks!
doonroy said:
Hi guys, I noticed that when I use video recording or Zoe, the mic would pick up some sort of buzz sound in a very quiet environment, which is annoying. This happened to both of my Ones, is that normal? Thanks!
Click to expand...
Click to collapse
Actually, this comes from the speakers, not from the microfone. Mic works fine, don't worry.
This 'buzz' probably comes from software issues, as some people reported that deactivating "boomsound" made it better.
I have no problem with that, as the audio (from calls, videos, etc.) usually hides it.
Hope I could help!
xineis said:
Actually, this comes from the speakers, not from the microfone. Mic works fine, don't worry.
This 'buzz' probably comes from software issues, as some people reported that deactivating "boomsound" made it better.
I have no problem with that, as the audio (from calls, videos, etc.) usually hides it.
Hope I could help!
Click to expand...
Click to collapse
Hey! Thanks for the reply. But when I uploaded the video to computer and watch it on computer, there's still a strong background noise in a quiet environment. I am wondering if mine is defective or it's just how it should be.
doonroy said:
Hey! Thanks for the reply. But when I uploaded the video to computer and watch it on computer, there's still a strong background noise in a quiet environment. I am wondering if mine is defective or it's just how it should be.
Click to expand...
Click to collapse
Well, you could test another One (see what I did there?) to determine whether your device has a defective mic.
Or, that buzzing could be a product of the 'noise reduction' encoder/software that is being used by HTC. Could you upload a demonstration of the problem? Maybe on youtube. Then I can test on mine to be sure!
xineis said:
Well, you could test another One (see what I did there?) to determine whether your device has a defective mic.
Or, that buzzing could be a product of the 'noise reduction' encoder/software that is being used by HTC. Could you upload a demonstration of the problem? Maybe on youtube. Then I can test on mine to be sure!
Click to expand...
Click to collapse
Hey . I uploaded the video on Youtube and there isn't any noise at all! So I think the player I'm using on my computer might be the issue. (The KMPlayer). So this shouldn't be HTC One's problem. Thank you so much for your help. :laugh:
Oh here is the video. No noise at all on youtube. Very strong background noise on my computer using KMPlayer, and some background noise if played on HTC One.
http://www.youtube.com/watch?v=RTxVqGW7JyU

Microphone Issue

I have a new T-Mobile HTC One. I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Is this a defect with my device? How does it differentiate between the left and right sounds when recording audio? Is the back mic for the left channel and the bottom mic for the right?
Any help would be much appreciated.
Thanks
mic
jpzsports said:
I have a new T-Mobile HTC One. I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
Is this a defect with my device? How does it differentiate between the left and right sounds when recording audio? Is the back mic for the left channel and the bottom mic for the right?
Any help would be much appreciated.
Thanks
Click to expand...
Click to collapse
You may have had your hand accidentally covering the back mic.........
CC
I wish, but I've tried multiple times and my hand isn't blocking anything. I talked to HTC and they think it's a hardware defect. I'll probably need to get a new device. I'm just curious as to how the phone records the L vs. R channels.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Can anyone do me a favor and test their HTC One's video recording by recording a video with some audio playing, and then cover up the back mic, and then let go of that and then try covering the bottom speaker. When you play back the video, does it sound like both channels are equal (in other words, both mic's are recording).
Are you still waiting for an answer? Yes I can reproduce a true Stereo Recording with the HTC video app. If I cover one of the mics the signal on the other side is still unchanged. If I blow into the mainmic (near the usb port) it is only on the right channel. If i blow into the camcorder mic (near the lense) it is only on the left audiochannel.
BUT if you use a third party video or one of the audio apps on the market which are able to record just audio (lile RecForge or VoicePro) you will find that the camcorder mic ist not used.
This occurs even if the app uses AudioRecord with the parameter CHANNEL_IN_STEREO. I guess HTC uses a command to activate the camcorder audiochannel before recording.
For all who are serarching a worarround: Look here.
Ralf

[Q] Rattling/buzzing noise, something loose inside.

Upon receiving my second HTC one today (I RMA'ed the first one due to quality control issues discussed here: https://www.youtube.com/watch?v=NwOu5oXpjVQ ) I find that this one have something loose inside of it, somewhere around the area of the upper speaker or the camera (camera works I've checked it). And it makes this Rattling/buzzing noise every single time a put the phone in my left palm (or by lightly tapping the upper part of the phone), quite annoying after awhile... It's not from a loose power button nor the volume keys. I also tried pulling out the simcard tray as well, and the noise persists.
I never noticed this on the first phone. Are you experiencing any of this? This can't be normal, right?
Hey, a simple no answer would be good if you're not.
Thanks.
(Added poll)
No not for me. If anything, its probably the camera for you thats "loose". It happens with a lot of phones
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
dborgo said:
I'm having a buzzing vibration from the top speaker when playing sound through the speakers (music, video, etc. but not during call). Definitely something vibrating under the speaker grill with the sound waves of the speaker, particularly at the frequency of a male voice talking. I'm about to contact HTC for a return. Very frustrating because the rest of my phone works great. Now I'm worried about getting a refurbished unit with other problems...
Click to expand...
Click to collapse
Got mine RMA'ed, second time now. I haven't received a refurbished unit as of yet.. But I'm not in the US and rma's are handled a little different (we do it through the retailer as long as there is any warranty left). Got a new device last time, and I'm expecting that is what I will be getting this time also.

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