Restore phone to factory - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I have an N7000 running Cyanogenmod 10.1 with Clockworkmod.
I've got an issue with the power button. Earlier it was rebooting itself. lf over the slightest press and now it's doing nothing at all. Luckily the phone is on so I haven't lost access to it.
I'll need to return the phone to the repair centre under warranty but because I've rebooted it then it may not be valid, despite this being a hardware issue.
Is there a way to restore the phone to Samsung Factory firmware.? I have done it before but with a different phone, I believe I used something called Odin which was a download able app.
Hopefully someone can help.
Cheers.

mattburley said:
I have an N7000 running Cyanogenmod 10.1 with Clockworkmod.
I've got an issue with the power button. Earlier it was rebooting itself. lf over the slightest press and now it's doing nothing at all. Luckily the phone is on so I haven't lost access to it.
I'll need to return the phone to the repair centre under warranty but because I've rebooted it then it may not be valid, despite this being a hardware issue.
Is there a way to restore the phone to Samsung Factory firmware.? I have done it before but with a different phone, I believe I used something called Odin which was a download able app.
Hopefully someone can help.
Cheers.
Click to expand...
Click to collapse
You mean rooted and not 'rebooted'?
http://forum.xda-developers.com/showthread.php?t=1424997&highlight=odin

vish91 said:
You mean rooted and not 'rebooted'?
http://forum.xda-developers.com/showthread.php?t=1424997&highlight=odin
Click to expand...
Click to collapse
Indeed - apologies.
I'll give that a go. Hopefully that'll do the trick.
Cheers.

Related

[Q] Black screen glowing button

Phone was flashed to 2.2, however after shutting down the phone and booting it up again, I get Black SCREEN + glowing buttons.
Device : Samsung i9000 from Bell running flashed 2.2 Rom.
I've tried following this guide :
STAGE 1 (applies only if you are coming from an earlier Froyo build)
* We are now going to flash the XWJM8 firmware again (Éclair), so make sure that you load the files for this firmware in Odin.
* In PIT, load the 502.PIT file
* For PDA, select the ‘CODE_I9000XWJM8.tar.md5’ file and for PHONE, select the ‘MODEM_I9000XXJM4.tar.md5’ file. Leave all others blank.
* Make sure that the Re-partition box is checked. All other settings should be as shown in the screenshot below.
*Sorry can't post link, forum restriction*
After stage 1, Odin says Passed, my i9000 reboots with still a black screen+ glowing buttons.
I want to start Stage 2, however I can't find the file ‘JPO_JPO_U_JPP.tar’ file.
I've looked up for solution for the last 2 days and can't seem to find a solution anywhere.
Things I've tried on my own without sucess :
Flashed again this time with a CSC from bell, I've read that sometimes without CSC flashing can't be done, but even with the CSC files, my phone is still ''bricked''
Anyone have any idea how to fix this? Ultimately, I want to go back on 2.2 but for now, I just want my phone to boot again =(.
Hate to say it but it sounds like yout internal sd card is dead like MANY OTHERS who have flashed... No way to fix except to send for repairs to bell/samsung...
Sent from my GT-I9000M using XDA App
I wish you'd stop stating that flashing fubar's your phone. Many people running stock, unrooted devices are reporting the same problem.
Isn't there a way to try and access internal sd card?
Have you try doing a factory reset?
Yeah, I've tried doing so, after reading and researching online, I think this could fix my problem.
forum.cyanogenmod.com/topic/6433-solved-messed-up-partitions-on-internal-storage/
see reply #7
However adb doesn't even reconize the phone =/
terranq said:
I wish you'd stop stating that flashing fubar's your phone. Many people running stock, unrooted devices are reporting the same problem.
Click to expand...
Click to collapse
I diddnt specifically mean that it was the flashing that did it but it is OBVIOUS that it happened after he flashed right???
It is known that flashing will sometimes "speed up" the death of an already faulty sd card and that is what I meant by my original post...
And PS... The number of people reporting their sd cards failing on stock firmware w/ no lagfix or no previous flashes to "unofficial firmware" is WAY lower than those reporting sd card death after flashing or adding lagfixes, etc...
Which obviously points to an existing hardware fault that is exacerbated by flashing, not caused by flashing
terranq said:
Which obviously points to an existing hardware fault that is exacerbated by flashing, not caused by flashing
Click to expand...
Click to collapse
And again... I did not specifically state that it was the "flashing" that killed the OP's phone. I simply stated that this seems to happen to MANY people after they flash. NOT the same thing...
Did you come to this thread to argue or to help the OP? I simply posted a reply last night stating that it seems his internal SD card is dead so that he could prepare himself for having to send it away for repairs. I did not respond to the OP to get into an arguement with anyone over "what causes the internal SD cards to fail".
Don't argue guys! I appreciate all your help
What is the best way to ''fix the internal sd card''
Isn't there a way to like factory reset the internal sd card.
cuem said:
Don't argue guys! I appreciate all your help
What is the best way to ''fix the internal sd card''
Isn't there a way to like factory reset the internal sd card.
Click to expand...
Click to collapse
@cuem,
Unfortunately... If it is an actual dead internal sd card (which it seems to be since the steps you followed already did not seem to fix the issue) the only way to fix it is to send it back to Bell who in turn will send it off for warranty repair.
IF you have just purchased the phone within the last 30 days (possibly 60 if Bell is still extending the DOA return policy) and you have a receipt you can take it back to Bell and get an exchange.
Again, unfortunately these are your only options to get this fixed...
Sorry to be the bearrer of bad news...
Just when I think this couldn't get worst,I was wrong.
I tried using Odin3 One-click downloader, I wanted to flash it with At&t stock firmware( hopefully it would work) then flash it again with 2.1 clair
After using Odin3 One-click downloader, it said sucessed, but now my phone is STUCK on At&t blinking logo and I can't go into download mode anymore.
I've tried the 3 keys combo, adb doesn't reconize the phone.
I'm pretty much screwed,warranty won't work if Bell sees At&T logo blinking upon power up.......
cuem said:
Just when I think this couldn't get worst,I was wrong.
I tried using Odin3 One-click downloader, I wanted to flash it with At&t stock firmware( hopefully it would work) then flash it again with 2.1 clair
After using Odin3 One-click downloader, it said sucessed, but now my phone is STUCK on At&t blinking logo and I can't go into download mode anymore.
I've tried the 3 keys combo, adb doesn't reconize the phone.
I'm pretty much screwed,warranty won't work if Bell sees At&T logo blinking upon power up.......
Click to expand...
Click to collapse
Ooooooo... That is not good. The American Vibrant is NOT the same as out i9000 models.
What you need to do now is search the forums for the homemade jig thread that will force your device into download mode. Search the forums and you will find it.
Be prepared to be "handy" as you will have to build the jig from scratch...
Sent from my GT-I9000M using XDA App
Yeah, I've read about the Jig thing, I've also read about heating your phone with a hairdryer,
I'm currently trying out the hairdryer, but it doesn't work =/
Might have to try the Jig thing, which seems a little complicated with ordering since I'm running out of time =/
Jig worked, im back to my intial problem.
BLACK SCREEN + GLOWING BUTTON.
This has happened to me, I just flashed with an older version, for me JM5 worked fine.
cuem said:
Jig worked, im back to my intial problem.
BLACK SCREEN + GLOWING BUTTON.
Click to expand...
Click to collapse
I had the same thing after flash and spent many hours and tried many different methods to get it back up with no success.
I'm leaving the country for Europe on January 2nd for vacation. This was the last thing I needed... Hopefully I get it back before then, but I'm not holding my breath.
cuem said:
Jig worked, im back to my intial problem.
BLACK SCREEN + GLOWING BUTTON.
Click to expand...
Click to collapse
Well... At the very least at least the firmware is now correct so you can send it away for repair if you need to...
Sent from my GT-I9000M using XDA App
I followed this guide
http://www.tunandroid.com/content/i...du-firmware-i9000xwjpa-pour-samsung-galaxy-s/
I believe now oneclicklagfix is installed on my device, can I flash again or that'll brick my phone, how do I uninstall oneclicklagfix if I can't boot up the phone but only acesss clockwork mod menu?

[Q] Optimus black stuck on firmware update screen

The story so far...
Bought a new Optimus Black and gave it to my girlfriend for her birthday a couple of days ago. After playing with it for about an hour she put it down, I picked it up and decided to have a tinker. I installed Cyanogen mod 3.5.1 after rooting it with Gingerbreak. So far so good but I didn't really like the look of the ROM and the absence of a Market seemed like hassle so I used ClockworkMod to restore the backed up stock ROM.
It's still working fine but now I see there is an official update from inside the phone. I presume it's the upgrade to Android 2.3 so run it and reboot the phone. That's when it all goes wrong. I'm now stuck in the CWM recovery screen. I try all the options, following any online guides I can find that were supposed to have worked for people. I try restoring the backup, restoring cyanogen, clearing the cache, dalvik, everything but nothing happens and I keep booting back into the CWM recovery screen.
Next day I try the LGUnitedMobileDriver and the phone recovery option but despite trying several times I can get no further. A friend tried to use Odin to restore it but got no success. Finally, we tried restoring with a KDZ file with
KDZ_FW_UPD_EN, Windows Enabler and LG B2CTool and now the phone got stuck in yet another loop - a black screen with 'updating firmware'. The LEDs flash for a minute and it reboots and does the same again.
What's more, the phone will now no longer charge or turn on without being connected to the mains.
What are my options here?
Follow the tutorial given below.
http://forum.xda-developers.com/showthread.php?t=1275315
Thanks, but I've already tried that and it doesn't work. I'm forever stuck in the firmware update screen.
pickarooney said:
Thanks, but I've already tried that and it doesn't work. I'm forever stuck in the firmware update screen.
Click to expand...
Click to collapse
have you tried the CS_EMERGENCY option in R&D TOOLS? Wait I'll find the link..
Here >>> http://forum.xda-developers.com/showpost.php?p=18841596&postcount=8
http://forum.xda-developers.com/showpost.php?p=18740082&postcount=45
The CS_EMERGENCY is the only thing worked, he used a german V10A ROM. If you managed to unbrick it, you can flash it again with your desired KDZ, or use CS_EMERGENCY and flash directly your desired KDZ. TRIAL AND ERROR.
Emergency c-section... nope, I will try that now!
Said that it will get stuck at 4% but it is still flashing. Just wait for the phone to reboot by itself.
It just crashes with a fatal error as soon as it gets to the second tab (downloading) on both PCs I tried it on. I tried several KDZ files with the same result.
Does anyone know if it's possible to physically change the ROM on this phone and if it would be worth trying that before binning the thing?
pickarooney said:
Does anyone know if it's possible to physically change the ROM on this phone and if it would be worth trying that before binning the thing?
Click to expand...
Click to collapse
Does it have warranty? Why not RMA it, I think it has a hardware problem now since you mentioned it doesn't charge anymore. Also, have you tried a different USB cable?
The warranty gets voided as soon as you root or mod a phone and it's probably as expensive to get it fixed outside of warranty as to buy a new one.
pickarooney said:
The warranty gets voided as soon as you root or mod a phone and it's probably as expensive to get it fixed outside of warranty as to buy a new one.
Click to expand...
Click to collapse
Most of the time they change the board right away if it can't boot (as many as I've read) board was changed and none just revived the OS. So they won't know you rooted it. Just specify that they should contact you first before making any changes.
gabwerkz said:
Most of the time they change the board right away if it can't boot (as many as I've read) board was changed and none just revived the OS. So they won't know you rooted it. Just specify that they should contact you first before making any changes.
Click to expand...
Click to collapse
true.. you can just tell them that you received an update and upon getting it the phone wont boot anymore.. just dont tell them that you rooted it or tinkered it in any way.. i'm sure you'll be able to get your warranty that way..
darkzorn said:
true.. you can just tell them that you received an update and upon getting it the phone wont boot anymore.. just dont tell them that you rooted it or tinkered it in any way.. i'm sure you'll be able to get your warranty that way..
Click to expand...
Click to collapse
Well, that's exactly what I did so we'll see in two weeks if I get a fixed phone free of charge
pickarooney said:
Well, that's exactly what I did so we'll see in two weeks if I get a fixed phone free of charge
Click to expand...
Click to collapse
Fingers crossed for you !!!
pickarooney said:
Well, that's exactly what I did so we'll see in two weeks if I get a fixed phone free of charge
Click to expand...
Click to collapse
IT will mostly work..Good luck though and please do reply here and let us know if it worked..

[Q] Please help me, is my phone bricked?

I'm a complete noob in dire need of help. I wanted to root my phone, and read the 3 procedures mentioned in the sticky thread. The 2nd one (nvflash) seemed very well explained and was sure to work with 2.3.4 so I decided to use that. As I was in my friend's house I used his pc and installed the drivers while my phone was connected in apx mode. Then I double clicked the "install internal xp" batch file which resulted in a black window with some texts, but seeing this my friend freaked out and closed the window before the process was finished. I told him he shouldn't have done that. I then disconnected the phone and switched it on. It seemed to switch on properly. So I then switched it off again and pressed and held the power and vol down switches to see if I got cwm. This showed LG screen for a few seconds and then the screen went off.
Now whatever I try to do I can only see the LG screen for a few seconds and then the screens goes off. No power on, no recovery, no nothing. And I can only attempt to even power on once, after the screen goes off I must remove the battery before the power button does anything again.
I tried to freshly nvflashing the recovery many times, but it made no difference. Does this mean my phone is bricked? Please tell me how I can solve this as I'm really worried.
NVFlashing the recovery again *should* have worked. So we first need to make sure you're trying to start CWM the correct way.
1) Unplug phone
2) Remove battery for 10 seconds.
3) Insert battery
4) Hold volume-down, do not let go, keep pressing it.
5) Press power button, keep it pressed.
If/when you get the second LG-logo, bluish halo, you can release both buttons, not before.
Nope, that was exactly what I was doing to access the recovery. I tried it again just now and it didn't work.
It just displayed the regular LG logo and then the screen went off. I'm not sure the phone completely shuts down 'cause if I keep it like that it gets quite hot and I can't use the power button again to try to power up. Only removing and re-inserting the battery gives me another attempt.
Is there any chance this is a hardware issue?
Hardly any chance this is hardware related if it was working before the first NVFlash.
Good, next step will be to NVFlash a complete stock ROM. You will unfortunately lose any data you might have on it, but that's the price to pay.
Go here, follow the instructions precisely, skip installation of apx-driver. Report back.
http://www.modaco.com/topic/335474-25-mar-nvflash-stock-rom-release-v10b-dated-1300166062-15032011/
Ok, so I just download the 200mb file, connect in apx mode and double click flash.bat, right? And will this rom work regardless of country/region? I'm from India and was running stock 2.3.4 with v20* (can't remember the letter. God, I hate myself).
sean8000 said:
Ok, so I just download the 200mb file, connect in apx mode and double click flash.bat, right? And will this rom work regardless of country/region? I'm from India and was running stock 2.3.4 with v20* (can't remember the letter. God, I hate myself).
Click to expand...
Click to collapse
It works, yes, but is the original Froyo. This is just a way to get the phone up and running again.
Later you have a few choices. Either install CWM, then install you ROM of choice, or upgrade it to the latest for your region by using the LG Update tool.
EDIT. Oh, and btw, it is better to open a command-window and type the flash.bat command. If there are any errors you will still have them on-screen.
Thank you for all the help and support. I didn't get a chance to flash the rom till now (being on a vacation without a smartphone sucks). But I'll try it asap and report back.
So, how did it go?
TrymHansen said:
So, how did it go?
Click to expand...
Click to collapse
I haven't flashed it yet. I've decided to do it after I return home. I'm at my friend's house for 2 more days.
Ok, bad news. I flashed the stock rom you linked. The process went pretty smoothly. After the window got closed and the lg logo on the phone was visible 2 times, I unplugged it and installed the battery. But switching it on wasn't fruitful. It just displayed the LG logo for a couple of seconds and then the screen went off (just like before, only faster). I tried repeating the whole process, even tried to nvflash cwm once again, but nothing happened.
So is it a hardware issue? My phone is no longer in warranty period, so a hardware problem would be really bad...
So is it a hardware issue?
Click to expand...
Click to collapse
I don't know.
What would be helpful is to get a copy of the output you get when you NVFlash, it's simply the only way to verify that the flash process went ok. If you have an aborted flash it of course won't work, and may display the behaviour you describe.
EDIT: Btw, early on there were some ROMs which refused to boot properly unless the baseband was of an early variety as well.
If you feel confident the NVFlash has been successfull, smartflash an old baseband as well, see if it boots then.
Its hardly a hardware problem. As you dont have the warranty anymore, and the bootloader is probably corrupted, i would recommend a Jtag service.
Please, dont be afraid of hitting thanks
gabriel2anjos said:
Its hardly a hardware problem. As you dont have the warranty anymore, and the bootloader is probably corrupted, i would recommend a Jtag service.
Please, dont be afraid of hitting thanks
Click to expand...
Click to collapse
Now what's this "Jtag service"? (edit- I googled it and it seems to be a method of un-bricking stuff with specialized hardware or something, but I'm not sure I can have that done where I live)
Is there any way to fix the bootloader by myself?
@Trym- So, I should download a v10 baseband and flash it with this "smartflash" tool, right?
sean8000 said:
@Trym- So, I should download a v10 baseband and flash it with this "smartflash" tool, right?
Click to expand...
Click to collapse
Yeah, as a last-ditch effort. I haven't the slightest hope it'll help, but it can't hurt to try.
TrymHansen said:
Yeah, as a last-ditch effort. I haven't the slightest hope it'll help, but it can't hurt to try.
Click to expand...
Click to collapse
Ok, I'll try that when I have the time.
So do you know anything about this corrupted bootloader thing? Does this mean my phone's hard bricked?
sean8000 said:
So do you know anything about this corrupted bootloader thing? Does this mean my phone's hard bricked?
Click to expand...
Click to collapse
If it is you're only the second person in this forum to ever brick his phone. Anything's possible I guess. Some flash cells may have been damaged the first time the power was yanked. But then we should presumably get some verification errors during flashing.
Anyway, I'm at my wits end, and I really do hope you get it up and running, but I don't have anything more to contribute. Good luck.
Corrupted bootloader means that your cellphone simply don't know what to do when you hit the power button, due to the damage. As the cell phone can't turn, the pc can't recognize it. If your cell phone were a samsung, you could try to use a jig to have acesso to the download mode. But I don't know if it would work for a LG. You could try anyway.
And if you live at big city, usually it's common to have some jtag services.
Please, dont be afraid of hitting thanks
Please, dont be afraid of hitting thanks
Ok, so I took the phone to the service center today. The guys there said its battery terminals are messed up. They said replacement terminals are not easily available, but they'll try to find some. And of course I'll have to pay for it. I guess it's still better than using the phone as a paperweight.
What do you guys think?
Good luck I managed to mess up my phone like you too. I'm from India. But the difference was that I was covered by warranty. I managed to get a bunch of hardware replaced and was up and running again.

Galaxy Note 8 won't recognize sim card

Hello Friends,
So I have quite the problem here. I recently tried to root my new Galaxy Note 8 sm-n9500 128gb. Apparently something went wrong and the root didn't work.
Not only that but since then my Phone wont recognize my sim card anymore and can't use mobile data because of that. It also shows no more IMEI.
I looked for guides how to fix that but coulnd't find any. So I started from the beginning with unlocking the bootloader trough BlueEffects Guide. After that installed TWRP and then magisk. TWRP will install but then the phone crashes and goes into a bootloop. I can hard reset and then it works again, tho TWRP seems to be unable to flash anything. I tried also SuperSu next to magisk but nothing works. If i understand correctly if i would succeed rooting the phone, I can just flash a new modem on the phone, or the EFS Folder and it should work again. Or also use some Apps with root rights to get the IMEI back?
I would appriciate anything that could help me restore my phone.
Thank you so much.
Regards Patrice
Nobody...?
Try flash stock rom
OnnoJ said:
Try flash stock rom
Click to expand...
Click to collapse
I already tried. I tried flashing many different Stock roms with different Versions and even older ones. Nothing changed tho.
I think you may have to take your phone to a service centre.
Seeing as you have erased the IMEI number from your device you would have to reflash back onto the BIOS
liquidguru said:
I think you may have to take your phone to a service centre.
Click to expand...
Click to collapse
Wouldn't they refuse to do anything with it because I tried to root it and knox got tripped?
iceepyon said:
Seeing as you have erased the IMEI number from your device you would have to reflash back onto the BIOS
Click to expand...
Click to collapse
If i understand it correctly that shouldn't be too hard to do by myself if the phone was rooted. The problem is that I can't get the phone rooted. I tried with BlueEffect's guide but it didn't work.
Now i have the problem that I can't seem to get Odin to do anything. No matter what I try to flash it always fails instantly after "connection setup". It worked before tho, so I really don't know what the problem is.
Elekted said:
If i understand it correctly that shouldn't be too hard to do by myself if the phone was rooted. The problem is that I can't get the phone rooted. I tried with BlueEffect's guide but it didn't work.
Now i have the problem that I can't seem to get Odin to do anything. No matter what I try to flash it always fails instantly after "connection setup". It worked before tho, so I really don't know what the problem is.
Click to expand...
Click to collapse
Sounds like that you may have completely wiped and unformated the internal storage on your device. I would recommend that you reformat it with the mtr setting.
iceepyon said:
Sounds like that you may have completely wiped and unformated the internal storage on your device. I would recommend that you reformat it with the mtr setting.
Click to expand...
Click to collapse
How do i do that? I have never heard about that

Stuck in a boot loop can't get into recovery

Hi,
Just received my note 9 and downloaded the latest firmware. Installed via odin. One of the files failed so I redownloaded the file and updated just the AP. I probably should have done all files. It installed fine but i'm now stuck in a boot loop.
I can't get into recovery with ether volume up, bixby and power. I just get a blue screen with an android on its side?
Any tips. Very worried the phone is bricked. Hoping I don't have to wait for the battery to die as that could take a couple of days.
mardon85 said:
Hi,
Just received my note 9 and downloaded the latest firmware. Installed via odin. One of the files failed so I redownloaded the file and updated just the AP. I probably should have done all files. It installed fine but i'm now stuck in a boot loop.
I can't get into recovery with ether volume up, bixby and power. I just get a blue screen with an android on its side?
Any tips. Very worried the phone is bricked. Hoping I don't have to wait for the battery to die as that could take a couple of days.
Click to expand...
Click to collapse
Can you get into download mode?
Nope can't seem to get into ether.
Any tips?
mardon85 said:
Nope can't seem to get into ether.
Any tips?
Click to expand...
Click to collapse
At this point, your only two options are EDL (emergency download mode) which technically requires you to crack op the device and mess with the board inside of the device, or just a warranty replacement if you haven't tripped Knox.
Ok thanks for the info. I was only trying to install the latest stock firmware via odin so i'd hope Knox wasn't tripped.
Interestingly my SM-N9600 doesn't have any serial number on the back. When I took it to samsung to see if they had any special tools they wouldn't touch it because they said it was a refurb phone.
I'm wondering if the refurb is infact not a SM-N9600 which would be why the flashing a new recovery bricked the phone.
mardon85 said:
Ok thanks for the info. I was only trying to install the latest stock firmware via odin so i'd hope Knox wasn't tripped.
Interestingly my SM-N9600 doesn't have any serial number on the back. When I took it to samsung to see if they had any special tools they wouldn't touch it because they said it was a refurb phone.
I'm wondering if the refurb is infact not a SM-N9600 which would be why the flashing a new recovery bricked the phone.
Click to expand...
Click to collapse
Well, that's a crap move by them. I know for sure that they have a proprietary software that can revive pretty much any Samsung phone as long as it's not hard bricked. They could've just flashed it and helped you. I have a friend who works for Samsung and I have seen him use that software at best buy once. I mean, you've spent your own money to use their phone after all. I don't know why it matters if it's just software.

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