Hi everyone,
I have a Beklin Share N300 router and trying to set up my chromecast on this network.
Everything works fine, i mean the set up process; chromecast can see the network, can connect the network without any problem but get this message on the screen:
ChromecastXXX connected to yournetwork, but cant access the internet.
Has anyone faced this problem before?
I appreciate for your comments
legendnexus said:
Hi everyone,
I have a Beklin Share N300 router and trying to set up my chromecast on this network.
Everything works fine, i mean the set up process; chromecast can see the network, can connect the network without any problem but get this message on the screen:
ChromecastXXX connected to yournetwork, but cant access the internet.
Has anyone faced this problem before?
I appreciate for your comments
Click to expand...
Click to collapse
Im been having the same problem since yesterday morning. Ive been in contact with Google and they escalted my case but i havent heard back from them about it.
I had the same problem with my E4200v2 router. I just kept trying and trying from the chromecast app on my Samsung Galaxy S4 and after an hour it finally setup. Have patience and keep trying everything. Reference your router's manual for additional information you might need. Good luck!
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
---------- Post added at 08:34 PM ---------- Previous post was at 08:33 PM ----------
Try rebooting the router.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
did you try putting the CC in the DMZ?
I don't have the CC yet, so I don't know if it needs any ports open in your firewall. Is there any way to manually enter a private IP or DNS info?
From what you're describing, the Chromecast isn't getting the DNS information.
lovekeiiy said:
did you try putting the CC in the DMZ?
I don't have the CC yet, so I don't know if it needs any ports open in your firewall. Is there any way to manually enter a private IP or DNS info?
From what you're describing, the Chromecast isn't getting the DNS information.
Click to expand...
Click to collapse
DMZ could be the solution. Try disabling AP isolation under your router's setup UI.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
The AP (access point) he probably doesn't have setup anyway since that's more for bridging.
I just don't know if CC needs any ports forwarded. He may want to see what IP is being assigned to his CC and then check the firewall logs to see if any traffic is being blocked by it. The DMZ on his router should place the CC in front of the router and thus let all traffic to and from it, which should, in theory, fix the DNS problem.
It maybe to worth a shot to port foward port 53, which is usually used for DNS. I don't remember if it was UDP or TCP or both. And sometimes you still need to port forward even when using the DMZ. It's lame, but router's just act funny sometimes.
====================
it just dawned on me, it might be that CC is getting it's internet access from the device that's getting the content. So, you may need to enable internet sharing on your PC. Although, I don't think this is the case.
I also was getting the "connected to wireless, but can't access the internet" What I determined is that the ChromeCast is NOT using the DNS servers provided by my DHCP server, it was trying to communicate to a different DNS (likely Google's own).
In my case, I had a firewall in place that prevented access to any DNS other than what I was providing in DHCP. Once I opened the restriction and allowed all DNS traffic, chromecast immediately connected.
Hope this helps someone else.
FLJ74 said:
I also was getting the "connected to wireless, but can't access the internet" What I determined is that the ChromeCast is NOT using the DNS servers provided by my DHCP server, it was trying to communicate to a different DNS (likely Google's own).
In my case, I had a firewall in place that prevented access to any DNS other than what I was providing in DHCP. Once I opened the restriction and allowed all DNS traffic, chromecast immediately connected.
Hope this helps someone else.
Click to expand...
Click to collapse
Interesting. In my case, it was the opposite. I had my laptop configured to use Google's DNS servers and I kept on getting the same "connected to wireless, but can't access the internet" message. I reset the DNS servers on my laptop and Chromecast immediately connected to the Internet.
anyone know which port/s does chromecast use
DMZ worked for me but i dont like putting devices on DMZ. Sounds like this is just a port forwarding issue and putting it on DMZ is an overkill.
Anyone knows which port/s does chromecast use???
I also have the Belkin N300 and was having the same trouble. What i did was a factory reset on my router and a firmware update in the router settings and now everything seems to be working fine as of now.
AP Isolation
Switching off AP Isolation fixed the issue for me. I had the same issue before I did this.
Soldier 2.0 said:
DMZ could be the solution. Try disabling AP isolation under your router's setup UI.
Sent from my SGH-M919 using Xparent Skyblue Tapatalk 2
Click to expand...
Click to collapse
I tried DMZ, but it didnt work. Also I tried disabling firewall, it didnt work too.
lovekeiiy said:
The AP (access point) he probably doesn't have setup anyway since that's more for bridging.
I just don't know if CC needs any ports forwarded. He may want to see what IP is being assigned to his CC and then check the firewall logs to see if any traffic is being blocked by it. The DMZ on his router should place the CC in front of the router and thus let all traffic to and from it, which should, in theory, fix the DNS problem.
It maybe to worth a shot to port foward port 53, which is usually used for DNS. I don't remember if it was UDP or TCP or both. And sometimes you still need to port forward even when using the DMZ. It's lame, but router's just act funny sometimes.
====================
it just dawned on me, it might be that CC is getting it's internet access from the device that's getting the content. So, you may need to enable internet sharing on your PC. Although, I don't think this is the case.
Click to expand...
Click to collapse
I tried this too, even porting, but no luck..
tried every single suggestion but cant figure out what is wrong.
What i understand from the replies; it needs some specific DNS. But when i change my DNS on my routers setting page different than provided my ISP, router itself doesnt connect to internet.
DMZ, MAC filtering, disabling Firewall, disabling AP, none of them work so far; with numerous combination of those...
I believe it shouldnt be that hard.. ?
Update: Placing it in DMZ took a couple of retries but have fixed the issue now.
Similar problem. Worked on the first setup. Then after two day a get "can't connect to internet" message. Tried factory resetting and putting in the DMZ. Nothing helps. Anyone?
legendnexus said:
... What i understand from the replies; it needs some specific DNS. ...
Click to expand...
Click to collapse
NeedAPhone said:
Update: Placing it in DMZ took a couple of retries but have fixed the issue now.
Similar problem. Worked on the first setup. Then after two day a get "can't connect to internet" message. Tried factory resetting and putting in the DMZ. Nothing helps. Anyone?
Click to expand...
Click to collapse
I don't really have more suggestions. From what I know, the CC doesn't need any special DNS information because really all the CC is just a media player (although not exactly correct). When you cast something to it, the device (mobile device or PC) you're sending it a URL, which it then opens and can play. This is why it needs an internet connection. Tab casting is a little different. Thus, if it'll play on your mobile device or PC, you can play it on the CC (assuming the content is CC compatible). If there is not internet to the CC, then the DNS and ISP information is not being forwarded to the CC or it's not connecting to them; this assumes it's getting an private IP from the router and not being denied because of MAC filtering or something.
Over here I've got another problem. My current ISP forces me to use their DNS. Since the Chromecast has its own fixed Google DNS (8.8.8.8 & 8.8.4.4), the Chromecast is not allowed to connect to the internet.
Rvanlaak said:
Over here I've got another problem. My current ISP forces me to use their DNS. Since the Chromecast has its own fixed Google DNS (8.8.8.8 & 8.8.4.4), the Chromecast is not allowed to connect to the internet.
Click to expand...
Click to collapse
Same here, I'm on a studentnet that uses a PPTP connection with their own DNS, so if I change the DNS I won''t have an internet connection, permanent. Not sure how to fix that.
ninepoint said:
Same here, I'm on a studentnet that uses a PPTP connection with their own DNS, so if I change the DNS I won''t have an internet connection, permanent. Not sure how to fix that.
Click to expand...
Click to collapse
Try a VPN ?
Sent from my XT897 using XDA Premium 4 mobile app
I had the same issue with the original firmware (12072).
After leaving it connected a few days it eventually stayed connected long enough to download an update.
After restarting it, it applied the update.
On firmware 13300 it complains when it initially boots, then after about a minute or two it connects successfully.
So...
If you're rooted, use FlashCast to update to PwnedCast 1.0 (based on 13300)
If you're not root-capable or have no plans to root, set it up and leave it at the "but can't connect to the Internet" for a few days (just leave it powered by the power adapter), then power-cycle it, hopefully you will see it updating.
Related
Chromecast wont connect to my telus router (Actiontec V1000H). I can't see any option to enable/disable AP Isolation. Is there any solution for this?
fixed:laugh:
2237 9525694
mydrl said:
Chromecast wont connect to my telus router (Actiontec V1000H). I can't see any option to enable/disable AP Isolation. Is there any solution for this?
fixed:laugh:
Click to expand...
Click to collapse
How?
try changing the wifi channel the router uses
mydrl said:
Chromecast wont connect to my telus router (Actiontec V1000H). I can't see any option to enable/disable AP Isolation. Is there any solution for this?
fixed:laugh:
Click to expand...
Click to collapse
How did you fix this?
MadBob said:
try changing the wifi channel the router uses
Click to expand...
Click to collapse
Good advice.
Remember that the WiFi bands (channels) are not exactly the same between countries. So if you're in a non-US country and your router happens to choose a channel that is not available in the US, Chromecast may not detect your wireless AP.
But Telus is Canadian, and Canada has the same WiFi channels as the U.S. (Canada and the U.S. necessarily share identical radio spectrum allocation).
DJames1 said:
But Telus is Canadian, and Canada has the same WiFi channels as the U.S. (Canada and the U.S. necessarily share identical radio spectrum allocation).
Click to expand...
Click to collapse
Didn't know that. Thanks! Still applies to other countries though. I think Channel 13 is one of the channels that applies to Europe but not US. I should put it in the FAQ...
EDIT: Seems there's far less exclusion than I thought... but added a note in the FAQ just in case.
http://en.wikipedia.org/wiki/List_of_WLAN_channels
So I can get through the setup phase up until the Chromecast tries to connect to my wifi network. I get a message saying it couldn't connect, and when I click the link in the message it brings me to a page that mentions AP filtering, UPNP enabling and .NET 3.5. I checked and UPNP is enabled, and I can't find an option for AP filtering (I have the Actiontech V1000h). I am using a Macbook pro.
Kipp34 said:
So I can get through the setup phase up until the Chromecast tries to connect to my wifi network. I get a message saying it couldn't connect, and when I click the link in the message it brings me to a page that mentions AP filtering, UPNP enabling and .NET 3.5. I checked and UPNP is enabled, and I can't find an option for AP filtering (I have the Actiontech V1000h). I am using a Macbook pro.
Click to expand...
Click to collapse
In some cases you have to go through a couple of times. I just reset my Chromecast to test a few things and had to go through the setup twice before it connected to my WiFi.
Chromecast in Canada, on Telus
A friend lent me his chromecast. He uses an iphone and Shaw cable. I use a Nexus 4, and have Telus as my internet provider.
It was a bear trying to get chromecast to work. Tried 5 separate days. Got it to work and i could watch netflix/youtube on it about 3 times and played with it for a couple of hours each. That's the success.
The fail is that I had to trouble shoot more then 4+ hours to get it to work those 3 times. Reboot the chromecast. Reboot the router. Reboot my Nexus 4. Try my wife's Nexus 4. Try the Nexus 7 tablet. It was a horrible experience. I got the AP recommendation like the earlier post in this thread. I tried that. Tried calling telus and signed into my router to check that those settings were correct. As far as I understand it's a gateway 11n wireless router.
So my conclusion is change my internet provider to Shaw unless someone has a smart solution to this problem. The router says it's a 50ghz signal? So it isn't the 2.4vs 5.0 ghz signal problem that I've googled and read about.
Please provide some brains to my situation. I've used all of mine up.
bhiga said:
In some cases you have to go through a couple of times. I just reset my Chromecast to test a few things and had to go through the setup twice before it connected to my WiFi.
Click to expand...
Click to collapse
Still not fixed.
So I took the plunge and bought one. Maybe it'd be different than my friends. Looks like this is a me problem. The chromecast still doesn't work. I thought it might be the tv that it's plugged into? Maybe shielding the chromecast from the wifi? I don't know. Will trouble shoot with a different tv or a long hdmi cable that will get the chromecast out from behind the tv. Maybe that'll help.
johnson2423 said:
So I took the plunge and bought one. Maybe it'd be different than my friends. Looks like this is a me problem. The chromecast still doesn't work. I thought it might be the tv that it's plugged into? Maybe shielding the chromecast from the wifi? I don't know. Will trouble shoot with a different tv or a long hdmi cable that will get the chromecast out from behind the tv. Maybe that'll help.
Click to expand...
Click to collapse
TVs are great at blocking/scrambling radio signals.
Use the included HDMI extender. If that doesn't help (enough), get an HDMI extension and move Chromecast away from the TV. One of mine is on a 10-foot HDMI extension. The other is connected upstream of a another device that connects to my TV, so both of my Chromecasts are at least a foot away from its associated TV.
johnson2423 said:
So I took the plunge and bought one. Maybe it'd be different than my friends. Looks like this is a me problem. The chromecast still doesn't work. I thought it might be the tv that it's plugged into? Maybe shielding the chromecast from the wifi? I don't know. Will trouble shoot with a different tv or a long hdmi cable that will get the chromecast out from behind the tv. Maybe that'll help.
Click to expand...
Click to collapse
It could be a few things not related to the router directly but related in how the Router connects to your ISP.
So a couple of questions...
What kind of service is your ISP? (DSL, CABLE, OTHER)
What Public IP does your router report? (Usually found on the status page that shows connection data) If it starts off 192.168 then your Modem is doing a double nat translation and you need to call your ISP and tell them you want the Modem to be put into gateway mode and just pass a public IP to your router.
Does the CCast actually connect to the Router but not work or will it not connect at all period? If it doesn't connect at all it is possible you need to change the Security method used to WPA or WEP. To test shut off security alltogether and try to connect the CCast. If there is currently NO security try putting WPA on and trying again (but it should work on an open AP)
fixed...
Asphyx said:
It could be a few things not related to the router directly but related in how the Router connects to your ISP.
So a couple of questions...
What kind of service is your ISP? (DSL, CABLE, OTHER)
What Public IP does your router report? (Usually found on the status page that shows connection data) If it starts off 192.168 then your Modem is doing a double nat translation and you need to call your ISP and tell them you want the Modem to be put into gateway mode and just pass a public IP to your router.
Does the CCast actually connect to the Router but not work or will it not connect at all period? If it doesn't connect at all it is possible you need to change the Security method used to WPA or WEP. To test shut off security alltogether and try to connect the CCast. If there is currently NO security try putting WPA on and trying again (but it should work on an open AP)
Click to expand...
Click to collapse
Service is Telus DSL.
Solution: I changed the security settings. It still tries to stop the CCast from talking to my phone once in a while, but I just log into my router and log into the firewall settings. The firewall settings are "high, medium, low, NAT". It started working once I started turning it off of NAT and onto Medium or High.
I don't know why this is the solution, but it is a solution. I suspect that either Telus will fix the prolbem for everyone else or this thread will become popular. Now CCast is coming to Canada. So either Telus fixes it or there'll be a lot of searching leading to this post.
As a reminder, a friend of mine on telus never toughed his firewall settings and never had a problem with using his CCast. Go figure.
johnson2423 said:
Service is Telus DSL.
Solution: I changed the security settings. It still tries to stop the CCast from talking to my phone once in a while, but I just log into my router and log into the firewall settings. The firewall settings are "high, medium, low, NAT". It started working once I started turning it off of NAT and onto Medium or High.
I don't know why this is the solution, but it is a solution. I suspect that either Telus will fix the prolbem for everyone else or this thread will become popular. Now CCast is coming to Canada. So either Telus fixes it or there'll be a lot of searching leading to this post.
As a reminder, a friend of mine on telus never toughed his firewall settings and never had a problem with using his CCast. Go figure.
Click to expand...
Click to collapse
Well if the Telus was set to NAT perhaps Double Nat Translation was the issue.
DO you have another router connected to your modem or is this one of those all in one Hybrids supplied by the ISP?
Asphyx said:
Well if the Telus was set to NAT perhaps Double Nat Translation was the issue.
DO you have another router connected to your modem or is this one of those all in one Hybrids supplied by the ISP?
Click to expand...
Click to collapse
I have a friend that is struggling with this as well. While setting up the WiFi connection between the chromecast and the router (the Actiontec V1000H - which is a modem/router combo if that helps). The chromecast will see the WiFi, but it seems to time out while trying to connect to the router.
I did find a comment on a blog somewhere (sorry, I forget where) that suggests unchecking the "IGMP snooping enabled" option in the router (Advanced Settings>IGMP Setting). Once this was done, the chromecast connected to the WiFi without any issues and we were able to stream it without any issues.
However after going out for dinner we had major issues trying to connect to the WiFi on our phones and his laptop (laptop would try to connect to the WiFi but continually fail). It seems like this is a temporary fix at best.
The only permanent solution I can think of at the moment is to go buy a new router that is listed as having no issues on the chromecast compatibility list... Which kind of defeats the whole purpose of having the chromecast as an economic way to stream content to your big screen.
Buy a better router
I don't see why IGMP should have any affect on being able to login and connect.
I Can see it being a problem with streaming but not connection.
IS this an ISP provided Modem/Router? How many devices are connecting wirelessly?
Check settings for IGMP Proxy, Try changing that setting whatever it is but it should probably be disabled (Still don't think this would affect connection but it's worth checking)
Check if UPnP Is enabled (again not really connection related but it does need to be enabled for CCast)
I personally prefer to use a two device setup with separate Modem (in Bridge Mode) and Router....This way the Modem protects the router from the outside world and even if the Modem goes bad the Network still functions properly.
And I pretty much stay away from anything that isn't a Linksys or Netgear product as far as Routers are concerned.
There are a bunch of Actiontec models that are listed as incompatible with CCast on the google site so it's obvious that something about their firmware is not CCast friendly.
So the the previous poster may actually have made a good suggestion in the long run! LOL
I'm using the telus actiontech router with chromcast with no issues....
its a pretty crappy router though and it seems telus disabled the ability for bridge mode in the latest firmware... has anyone found a solution to this so i can buy a better router?
Sent from my Nexus 7 using Tapatalk
nolook said:
I'm using the telus actiontech router with chromcast with no issues....
its a pretty crappy router though and it seems telus disabled the ability for bridge mode in the latest firmware... has anyone found a solution to this so i can buy a better router?
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
As long as double NAT doesn't cause you problems, you can
Assign the new router's WAN port to an address in the ISP router's LAN range
Set the new router's gateway to the ISP router's LAN address
Connect the two routers LAN port to LAN port
Have all your wired and wireless clients connect to the new router.
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I would reset everything and then try the setup program again if you haven't tried that already.
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
mdamaged said:
When you say "changing router settings", does this include channel width? Is it set to auto? Have you tried setting it to something manually, preferably 20MHz? Also what is your Network Mode set to?
Click to expand...
Click to collapse
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
rozzerhmq said:
Yes. I am using the 2.4GHz wireless only
I tried changing all these setting
Mode: abgn
Channel Width: 20mhz-40mhz
Channel: 1 - 6 - 11
Click to expand...
Click to collapse
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
rozzerhmq said:
Hi all,
I have a TP-Link TL-WDR4300 at home. My Chromecast is having issue connecting to this router. When i run through Chromecast setup, it goes fine up to the point where it asks me for password of my router. After I enter my password and click next, my TV would just say 'connecting...' and it will stuck forever. And the Chromecast setup app will say "Something went wrong. We weren't able to find your Chromecast on the network." Apparently because it wasn't able to connect to my network.
I'm pretty sure I have my password entered correctly. I tried to changed my router settings but it won't help at all.
One interesting thing is that my Chromecast used to be able to connect to my router before it was updated(which happened automatically when I connected Chromecast to my router for the last time). Although I had similar connection issues in the past, I was able to fix it by a combination of resetting Chromecast, rebooting router and changing router settings. Now, it just won't connect no matter what I do.
Any help is greatly appreciated!
Click to expand...
Click to collapse
I experience the same problem with you
bhiga said:
Have you tried using the HDMI extender? That can help a lot in some circumstances. It's amazing how much a TV and other electronics will interfere with WiFi signals.
Click to expand...
Click to collapse
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
rozzerhmq said:
I never had problems with my old router. So I'm pretty sure it to be a compatibility issue.
Click to expand...
Click to collapse
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
j.a said:
I have the same exact router (TL-WDR4300 but running dd-wrt) and have zero issues connecting my 2 chromecasts to it.
One chromecast is running PwnedCast and the other is vanilla on the most current update. The router is running both 2.4 and 5 ghz and both chromecasts are connected to the 2.4 bandwidth.
I am using the extender on both.
Click to expand...
Click to collapse
Thanks for the info. I am using vendor firmware atm, will try dd-wrt next.
Asphyx said:
Well does the Chromecast Light blink or is it solid?
If it is solid then it is connected to the router and you have some security setting or firewall either on the router or the PC isolating it from other devices.
Typical issue is when you have mis-selected Public for your network type in Windows instead of HOME,
Public isolates the Windows machine where HOME allows Device to Device communication.
Check the firewall settings on your router and try shutting it off and see if that works. If so then turn it back on and look for other settings like Multicast filtering or IGMP and uncheck.
If the light on the CCast is Blinking then it is not connected and you need to re-run the setup.
You say other devices are seeing it so thats probably not the case.
Click to expand...
Click to collapse
Update: It turns out this is not the root cause of this issue(refer to my post below), i will try dd-wrt next!
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
rozzerhmq said:
Thanks for the suggestions!
By following your advise and checking my security settings again. I was able to solve this issue by turning off VPN firewalls. I don't use any VPN thing so i thought the VPN firewalls wouldn't matter. Anyways, thank you very much and now I can enjoy Chromecast again!
However, there is one annoying thing. When casting from Chrome tabs, it won't go into full screen. There are black bars on top and bottom which isn't there if I cast from Youtube. I tried changing all the Chromecast extension options and Tv aspect ratio setting, but had no success. It would be awesome if you can offer some advice.
Thanks again!:good:
Click to expand...
Click to collapse
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Asphyx said:
Go into Options of the Googlecast ext on your Browser
Select Full screen zoom and make sure it is enabled.
But there will always be some content that doesn't format the screen properly and will give you black bars...
Click to expand...
Click to collapse
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
rozzerhmq said:
Well, after all, it was too early to call it a success.
So earlier today, I wasn't able to discover Chromecast from my PC(It says something like "device missing" in Chromecast extension). However, my TV shows Chromecast is connected to my network, and the light on Chromecast is stable white. Then, I tried to reboot my router, and that fixed it. This is basically similar to the issues i had in the past where i could just fix Chromecast connection by randomly rebooting router and resetting Chromecast.
I was skeptical and decided to revert my changes on VPN firewalls. After a router reboot, Chromecast still worked!!
At this point, I don't think it's the VPN firewall settings that is causing this issue. This issue looks so random. I would try to go dd-wrt next and hopefully it will fix this issue properly.
Click to expand...
Click to collapse
You mention DD-Wrt are you using that?
Cause I notice most people having these issues seem to be using DD-WRT or Tomato and I'm starting to wonder if perhaps there is some issues with those Custom Firmwares being used.
I do know in the past before I Upgraded my router that I had problems with devices getting booted off the WiFi because I had too many devices connecting and it would seem that when a new device would connect, one would stop getting data despite the fact it said it was connected.
Now this shouldn't ever be the case with WiFi if it has an IP it should not have a limit but I am wondering if your experiencing what I was experiencing before I Upgraded....
Not suggesting you need to upgrade mind you just that what your going through sounds similar to what I went through.
When I bought the new router (LinkSys N900) the Box had this chart of Router Groups and which router was best for X number of devices.
Low end for less than 3, High end for 7+ with the last group being for 7+ and HD.
This chart went against what I believed I knew about WiFi limitations which I thought was only IP and DHCP based...
I wrote it off as pure Marketing with the intention of getting you to buy the most expensive router they had...(which I was going to do anyway LOL)
I'm starting to wonder if maybe there is something to that....Sure would explain my problems with the router that made me upgrade in the first place.
I'm having the same issues with my chromecast and a tp-link wdr4300 router on dd-wrt (latest build from 2014-02).
After either chromecast or router (wi-fi) restart I'm able to cast and chromecast is also shown in chromecast app.
But after some idling (without casting) chromecast is still connected to my wi-fi (ping responses) but I'm not able to cast anything (music, allcast etc..) anymore.
I have already tried enabling/disabling UPNP, changing wi-fi channels, etc
Doesn't look like just a wi-fi issue only, as chromecast is still connected to my wi-fi.
but still could this be related to the Atheros chipset used in the wdr4300 maybe?
Any other routers with atheros chipset running without problems?
Try installing Bonjour Browser or another mDNS browser and monitor what happens in local._googlecast._tcp
Also check router security and firewall logs to see if things are being blocked corresponding to when the mDNS broadcasts fall off.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
nervdoc said:
Seems to be good now for my setup.
I had installed a bonjour browser but couldn't see anything special.
local._googlecast._tcp was present all the time even though I couldn't cast.
I have changed the router firmware from dd-wrt (02-19-2014-r23598) to a self compiled OpenWrt (Barrier Breaker r39770).
I have been able to cast now stable for 4 days. Never had that before on dd-wrt.
Click to expand...
Click to collapse
Thanks for the update. Good to know that OpenWRT is working for you.
I have the same router. Don't recall having any issues on stock firmware. I'm on ddwrt now.
Did that as I plan on converting to extender when I move to the AC router soon.
I can only imagine the Chromecast didn't like something in your settings.
Sent from my SPH-L720 using Tapatalk
"Something went wrong. We weren't able to find your chromecast on the network"
[ this trick worked for me ] .. I had the same issue.. I was trying to connect my lcd remote monitor to my windows 7 pc. In the chromecast setup, I was able to go till the page that asked for the wifi network id and pw.., and later i got the error "Something went wrong. We weren't able to find your chromecast on the network" Many tries and all failed. Later i downloaded the chromecast app in my Android 5.0 smart phone and did the settings and voila! .. it got installed in the first try. Later without factory resetting the chromecast, i reinstalled the chromecast setup in my windows 7 and it got installed without any error. Later i opened up the chrome browser installed the chromecast plugin extension and it worked well. I was able to view my page on my remote monitor. Hope it works for u too..
Why Google you no like college students?
Hmmm this probably raises a good point, it's a bit hard to implement something like 802.1x though on a streamer device (where authentication is required per login of network prior to you having the ability to control the device).
I don't see this coming for awhile to be honest unless someone manages to hack it in - I just can't see Google releasing the ability to cache 802.1x network credential sets unfortunately due to the security implications.
Friend of mine had to buy his own router to plug in to the colleges ethernet ports in the dorm. Solved a variety of issues they were having.
Sent from my Nexus 5 using Tapatalk
fchowd0696 said:
Why Google you no like college students?
Click to expand...
Click to collapse
Beyond the lack of keyboard/interface, large networks in general fear multicast and UPnP because they have potential to easily clog the network.
Also remember that Chromecast in its current state has little security - it's designed for use within a trusted environment.
You probably don't want to be in the middle of Twilight with your girlfriend and suddenly your Chromecast switches over to SpongeBob SquarePants because someone else in the dorm decided BobsChromecast obviously wants to show SpongeBob...
Having your own router and local network will isolate your Chromecast to just your little piece of the campus network, though double-NAT might be an issue, and you should check with campus policy on use of personal WiFi router/AP hardware.
I've got a similar problem. I use a studentnet, were I can either plug in directly into the wall and log in once every day or setup a router with a PPTP-connection to automatically log into the student-network. I've got the latter set up and it works like a charm.
Thankfully I had a rootable CC so I could set it to use my ISP's DNS but I would love if it if I were able to use a different DNS (aka Unlocator/Unblock) to enjoy the US-version of Netflix, but every time I change the DNS-servers my internetconnection dies.
Is there any way to actually do fix my problem? I know this is more of a network-question than a CC-one, but CC is included in the problem
I use a Netgear WNR3500LV2 as my router.
Sent from my LG-D802 using Tapatalk
ninepoint said:
I've got a similar problem. I use a studentnet, were I can either plug in directly into the wall and log in once every day or setup a router with a PPTP-connection to automatically log into the student-network. I've got the latter set up and it works like a charm.
Thankfully I had a rootable CC so I could set it to use my ISP's DNS but I would love if it if I were able to use a different DNS (aka Unlocator/Unblock) to enjoy the US-version of Netflix, but every time I change the DNS-servers my internetconnection dies.
Is there any way to actually do fix my problem? I know this is more of a network-question than a CC-one, but CC is included in the problem
I use a Netgear WNR3500LV2 as my router.
Click to expand...
Click to collapse
First question is whether you can use a different DNS at all (or whether your ISP is blocking somehow).
Try doing a DNS lookup from another server on your phone/tablet via Ping & DNS or another app that lets you do that.
If that's successful, then it might work - go to the Eureka-ROM web panel at http://Chromecast_IP_addresss/ and turn off DHCP-supplied DNS, Apply, then select another DNS.
You will also need to force your phone/tablet to use the same DNS - otherwise your phone/tablet may be making requests from Mars, while Chromecast tries to retrieve stuff from Venus.
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Any other ideas?
MoNsTeReNeRgY22 said:
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Any other ideas?
Click to expand...
Click to collapse
Is it still happening?
When Google Services had their Problems recently I'm sure many CCasts reported no Internet access because google uses a connection to Google services to determine if Internet is there.
Asphyx said:
Is it still happening?
When Google Services had their Problems recently I'm sure many CCasts reported no Internet access because google uses a connection to Google services to determine if Internet is there.
Click to expand...
Click to collapse
Unfortunately it is still happening.
MoNsTeReNeRgY22 said:
Unfortunately it is still happening.
Click to expand...
Click to collapse
I think it is over but perhaps doing a power cycle on the CCast would clear up the issue.
Asphyx said:
I think it is over but perhaps doing a power cycle on the CCast would clear up the issue.
Click to expand...
Click to collapse
Tried power cycling and doing a factory reset with no luck.
MoNsTeReNeRgY22 said:
So I went to use my CC and all of the sudden it says it cant connect to the internet. It is successfully connected to my 2.4ghz wireless network as well. It has not taken the new OTA yet.
I have rebooted my router and done a factory reset on the CC as well.
Click to expand...
Click to collapse
What firmware build is your Chromecast on? (Check the Chromecast app)
bhiga said:
What firmware build is your Chromecast on? (Check the Chromecast app)
Click to expand...
Click to collapse
the internet seems to be broken right now, netflix, hulu, amazon instant are all having a lot of problems reported, my chromecast is also not working well, even just using Plex, 5 mins after power cycling my network. Am on Uverse as well
bhiga said:
What firmware build is your Chromecast on? (Check the Chromecast app)
Click to expand...
Click to collapse
I'm on build 14975.
Are you rerouting the Google DNS? I just had a new CC yesterday and also said it couldn't connect to the internet. As soon as I stopped the routing on the router it connected fine. After that I re-enabled routing for Google DNS and all seems fine.
snapilica2003 said:
Are you rerouting the Google DNS? I just had a new CC yesterday and also said it couldn't connect to the internet. As soon as I stopped the routing on the router it connected fine. After that I re-enabled routing for Google DNS and all seems fine.
Click to expand...
Click to collapse
I had Google DNS set up on my router so I changed it to some other DNS servers. Rebooted the router and power cycled the CC and re set it up. Still a no go.
MoNsTeReNeRgY22 said:
I had Google DNS set up on my router so I changed it to some other DNS servers. Rebooted the router and power cycled the CC and re set it up. Still a no go.
Click to expand...
Click to collapse
Does it ever reach a "Ready to cast" state? Mine is still on 14975 but usually reports "Cannot reach the Internet" after rebooting. Within 5-10 minutes to goes to a normal "Ready to cast" state though.
bhiga said:
Does it ever reach a "Ready to cast" state? Mine is still on 14975 but usually reports "Cannot reach the Internet" after rebooting. Within 5-10 minutes to goes to a normal "Ready to cast" state though.
Click to expand...
Click to collapse
As of late, it does not.
I let it sit this morning for at least a half hour and it just sat on the reconnect me screen.
Contacted Google and they are sending me a replacement CC.
Hopefully this will fix the issue.
Thanks everyone for your help so far.
Update: Got the replacement, still a no go.
Looks like it has something to do with my router.
Any suggestions?
MoNsTeReNeRgY22 said:
Update: Got the replacement, still a no go.
Looks like it has something to do with my router.
Any suggestions?
Click to expand...
Click to collapse
Maybe I missed it... What make and model is your router?
bhiga said:
Maybe I missed it... What make and model is your router?
Click to expand...
Click to collapse
I have the Asus RT-N66U and am on 3.0.0.4.374.38_2 (Merlin build).
MoNsTeReNeRgY22 said:
I have the Asus RT-N66U and am on 3.0.0.4.374.38_2 (Merlin build).
Click to expand...
Click to collapse
Hmm, Google says 3.0.0.4.276 worked. No mention of 3.0.0.4.374 there or in the Router Known Issues & Workarounds so not quite sure.
Might be worth looking for and toggling some of the settings mentioned in the Workaround column of Router Known Issues & Workarounds though.
bhiga said:
Hmm, Google says 3.0.0.4.276 worked. No mention of 3.0.0.4.374 there or in the Router Known Issues & Workarounds so not quite sure.
Might be worth looking for and toggling some of the settings mentioned in the Workaround column of Router Known Issues & Workarounds though.
Click to expand...
Click to collapse
Thanks for the help.
I will play around with it and see if I have any luck.
Update: Flashed the official Asus 3.0.0.4.276 firmware which Google reports is working with the CC. Did a factory reset with it and still could not get connected to the internet. I think I have ruled out my network, got to be something in my apartment complex...
MoNsTeReNeRgY22 said:
Thanks for the help.
I will play around with it and see if I have any luck.
Update: Flashed the official Asus 3.0.0.4.276 firmware which Google reports is working with the CC. Did a factory reset with it and still could not get connected to the internet. I think I have ruled out my network, got to be something in my apartment complex...
Click to expand...
Click to collapse
So Chromecast is giving the "Connected to __(your network)__ but connect reach the Internet" message?
Check whether there are any MAC restrictions or parental controls enabled. The best test is to assign a DHCP address to a computer, test its Internet connectivity, then change the computer's address (or switch to automatic) and set the same address to Chromecast, then reboot router and Chromecast (so it gets the new address). That should rule out any IP-based restrictions or filters.
bhiga said:
So Chromecast is giving the "Connected to __(your network)__ but connect reach the Internet" message?
Check whether there are any MAC restrictions or parental controls enabled. The best test is to assign a DHCP address to a computer, test its Internet connectivity, then change the computer's address (or switch to automatic) and set the same address to Chromecast, then reboot router and Chromecast (so it gets the new address). That should rule out any IP-based restrictions or filters.
Click to expand...
Click to collapse
Yes, that is the error I am getting on my TV screen.
The wireless MAC filter is disabled and parental control and DNS filtering are off as well.
How do I set an IP address on the CC?
Update: Looking through my router logs and heres what I found. The CC is getting an IP address automatically from DHCP. Shows up as an active connection under wireless clients. Now active connections is where it gets interesting. My CC keeps trying to reach 173.194.115.33:443 which is a Google IP address but it cant. It either states TIME_WAIT or UNREPLIED . Now I am able to ping that IP with no problems from other devices on my network.
I took delivery if a Chromecast today and the setup is a breeze. As I'm in Europe I have changed some settings in order to access the American version of Netflix because if the extended selection of films and series. It runs fine on my Galaxy Note 8, iMac, and Xperia Z1. But it can't run on my TV. Every time I try to cast a film on it I get this error: "Whoops, something went wrong...Device Messaging Error. There was an unrecoverable error on your computer. Please reload the page to resume controlling your device."
I have done some searches and found various possible solutions, but none worked. This is what I've tried:
- Signed out of all devices in Netflix.
- Reset the Chromecast.
- Disabled WWM on the router.
I doubt it's an issue with Netflix as it works fine on all devices except on the TV. Sometimes I do see there is an error on my iMac saying that Microsoft Silverlight has crashed but that doesn't seem to affect anything. Is there anything else I could do to troubleshoot?
slonn said:
I took delivery if a Chromecast today and the setup is a breeze. As I'm in Europe I have changed some settings in order to access the American version of Netflix because if the extended selection of films and series. It runs fine on my Galaxy Note 8, iMac, and Xperia Z1. But it can't run on my TV. Every time I try to cast a film on it I get this error: "Whoops, something went wrong...Device Messaging Error. There was an unrecoverable error on your computer. Please reload the page to resume controlling your device."
Click to expand...
Click to collapse
Please tell us...
What make/model router do you have?
Can you describe how you "changed some settings" to access US Netflix?
Do YouTube and other services work?
If you use your normal DNS settings and access your local Netflix, does it work okay?
Chromecast is its own device and does its own DNS lookups and Internet requests after receiving the "go play this video" request, so if you're redirecting DNS on specific IPs/devices (rather than everything on your network), then you need to be sure the Chromecast IP/device is being redirected.
Otherwise your phone/tablet/computer is in Mens and Chromecast is in the Ladies and...
Phone/tablet/computer: "Excuse me, could you get my phone next to the urinal?"
Chromecast: "What's a urinal??"
bhiga said:
Please tell us...
What make/model router do you have?
Can you describe how you "changed some settings" to access US Netflix?
Do YouTube and other services work?
If you use your normal DNS settings and access your local Netflix, does it work okay?
Chromecast is its own device and does its own DNS lookups and Internet requests after receiving the "go play this video" request, so if you're redirecting DNS on specific IPs/devices (rather than everything on your network), then you need to be sure the Chromecast IP/device is being redirected.
Otherwise your phone/tablet/computer is in Mens and Chromecast is in the Ladies and...
Phone/tablet/computer: "Excuse me, could you get my phone next to the urinal?"
Chromecast: "What's a urinal??"
Click to expand...
Click to collapse
Thanks for your reply.
The router is a Cisco EPC3925.
I used the instructions from the Unblock-us website. Changed the DNS settings to 208.122.23.23 and 208.122.23.22 as instructed. But I also changed the DNS settings to that on the Cisco router - otherwise the US material would not show on my tablet and phone (only on the iMac).
YouTube and Plex work just fine when casting material to the TV.
When using the normal DNS settings from the local Netflix it works fine.
slonn said:
Thanks for your reply.
The router is a Cisco EPC3925.
I used the instructions from the Unblock-us website. Changed the DNS settings to 208.122.23.23 and 208.122.23.22 as instructed. But I also changed the DNS settings to that on the Cisco router - otherwise the US material would not show on my tablet and phone (only on the iMac).
YouTube and Plex work just fine when casting material to the TV.
When using the normal DNS settings from the local Netflix it works fine.
Click to expand...
Click to collapse
Netflix and hulu etc are having issues this morning if you are on a Uverse, if your redirect is a uverse one that may be the issue as well
slonn said:
Thanks for your reply.
The router is a Cisco EPC3925.
I used the instructions from the Unblock-us website. Changed the DNS settings to 208.122.23.23 and 208.122.23.22 as instructed. But I also changed the DNS settings to that on the Cisco router - otherwise the US material would not show on my tablet and phone (only on the iMac).
YouTube and Plex work just fine when casting material to the TV.
When using the normal DNS settings from the local Netflix it works fine.
Click to expand...
Click to collapse
Thanks for the info.
Seems like your core problem is that by default Chromecast uses the Google DNS servers regardless of what DHCP provides, so even though you've set your router so all its DHCP clients are being told to use the Unblock-us DNS, Chromecast still isn't. So all your devices are in the Mens, with the exception of Chromecast, which still goes to the Ladies, even though you tell it go to the Mens, thus it responds with "What's a urinal??" when you reference things in the Mens (US stuff).
Chromecast will fall back to using the DHCP-supplied DNS server(s) only if it doesn't get a response from Google's DNS.
Normally the ways around this would be to:
Route Google DNS requests to a bogus/non-existent gateway
Block Google DNS requests entirely
so Chromecast does not get a response from Google's DNS. Which one works depends on how your router handles the blocking/forwarding. You want a timeout or destination unreachable, rather than an outright refusal.
But... I looked in the manual for your router (seems to be a VoIP+modem+router combo) and unfortunately I couldn't find any way to add a static route, nor did I find a way to block or forward requests specifically for Google DNS.
So unless the ability to add static routes or the ability to block port requests for specific WAN destinations has been added, you may be a bit stuck. Definitely check through your router's config to see though, often times the manual lags far behind the current feature set.
However, if you don't have the necessary options in your router, that leaves you with these possibilities:
Add a router that can provide blocking or redirection via one of
static routes
IP-specific port-blocking
iptables rules
to provide network to Chromecast and devices controlling Chromecast (they need to be on the same subnet).
VPN - which is beyond my area of expertise for this usage.
Get a rooted Chromecast so you can use Eureka-ROM to enable use of DHCP-supplied DNS rather than Google DNS
If you go with option (a), you will have double-NAT, which can be problematic.
You would connect the new (filtering) router's WAN side to your existing router's LAN site. You cannot connect the two routers LAN-LAN as the new router will only filter/redirect traffic when it does the IP translation from LAN to WAN.
If your existing router has a Bridge option for its LAN connection, that would avoid double-NAT (bridge will connect the WAN side to LAN side transparently and disable all router NAT and filtering), but it's more likely that you would get a Static Route option before you get a bridge option.
Anyway, contemplate a bit, first check if there's Static Routes in your router's config. Sorry this has been such a verbose post.
bhiga said:
So unless the ability to add static routes or the ability to block port requests for specific WAN destinations has been added, you may be a bit stuck. Definitely check through your router's config to see though, often times the manual lags far behind the current feature set.
Anyway, contemplate a bit, first check if there's Static Routes in your router's config. Sorry this has been such a verbose post.
Click to expand...
Click to collapse
Many thanks for your detailed reply!!
I don't know much about modems/routers so would be a bit wary of setting up a new router. I checked in the setting on the modem/router provided by my ISP and there is an option to add static ip. Would that be a way to block Google's DNS?
slonn said:
Many thanks for your detailed reply!!
I don't know much about modems/routers so would be a bit wary of setting up a new router. I checked in the setting on the modem/router provided by my ISP and there is an option to add static ip. Would that be a way to block Google's DNS?
Click to expand...
Click to collapse
Unfortunately not - and don't change that - you'll lose Internet connection.
While you're there, though, can tell me what options you have in the Working Mode dropdown where it currently says Router Mode?
DON'T change it though - that's likely to break your Internet connection too.
bhiga said:
While you're there, though, can tell me what options you have in the Working Mode dropdown where it currently says Router Mode?
DON'T change it though - that's likely to break your Internet connection too.
Click to expand...
Click to collapse
There's Router Mode and Bridge Only in the dropdown.
slonn said:
There's Router Mode and Bridge Only in the dropdown.
Click to expand...
Click to collapse
Cool. If you decide to get another router, you should be able to switch that dropdown to Bridge Only and connect your existing router's LAN port to the new router's WAN/Internet port, and it should avoid double-NAT-ing.
Essentially your existing router would only be used as a modem (and VoIP, if you're using VoIP), and you'd disable old router's WiFi and do all your DHCP, WiFi, etc on your new router.
As a rule I try (best I can) to avoid Dual Purpose networking devices as I have found they do neither task very good....
Unfortunately ISPs are moving towards these all in one boxes (Modem/Router/WiFi) and it Wreaks havoc on those who have their own networking gear....
Whats worse is they are locking the configs of these devices so that you can't change them easily to get it to do what you want.
bhiga said:
Cool. If you decide to get another router, you should be able to switch that dropdown to Bridge Only and connect your existing router's LAN port to the new router's WAN/Internet port, and it should avoid double-NAT-ing.
Essentially your existing router would only be used as a modem (and VoIP, if you're using VoIP), and you'd disable old router's WiFi and do all your DHCP, WiFi, etc on your new router.
Click to expand...
Click to collapse
Sounds too simple to be true. I do have an extra router so perhaps I'll test it out at some stage during the week. Thanks for your help so far!
slonn said:
Sounds too simple to be true. I do have an extra router so perhaps I'll test it out at some stage during the week. Thanks for your help so far!
Click to expand...
Click to collapse
You can also try this simple test without the router to see if it works....
Connect your computer directly to the Modem/Router...
Set the Router to Bridge Only mode and if your PC gets an outside (Public) IP Address then you know it will work with an external Router.
The only issue you might face is sometimes if the ISP provided the Modem they program it not to accept that change without it coming from their side.
I connected a new router (ASUS RT-N56U) to the existing router/modem. The existing was set to Bridge Mode with DHCP off and it can connect to the internet but not cast any show (local or US) to the TV. Not sure what details are needed for you to help me getting it to work. I can cast local Netflix onto my phone and tablet. YouTube videos can cast to TV.
slonn said:
I connected a new router (ASUS RT-N56U) to the existing router/modem. The existing was set to Bridge Mode with DHCP off and it can connect to the internet but not cast any show (local or US) to the TV. Not sure what details are needed for you to help me getting it to work. I can cast local Netflix onto my phone and tablet. YouTube videos can cast to TV.
Click to expand...
Click to collapse
Not totally up on the settings screens for your new router but check to see what IP Address it has under the Internet settings.
Every Router has two IP Addresses, one local (192.168.x.x) and one Public (should be provided by the Modem in bridge mode),
If both are local IPs then your double NATing which will easily break Netflix. If one is a Public IP then check other settings in the new router most notably UPnP and Multicast.
Also ( sorry dumb question follows) but you did make sure to set up the CCast to connect to the NEW router not the old one?
Asphyx said:
Not totally up on the settings screens for your new router but check to see what IP Address it has under the Internet settings.
Every Router has two IP Addresses, one local (192.168.x.x) and one Public (should be provided by the Modem in bridge mode),
If both are local IPs then your double NATing which will easily break Netflix. If one is a Public IP then check other settings in the new router most notably UPnP and Multicast.
Also ( sorry dumb question follows) but you did make sure to set up the CCast to connect to the NEW router not the old one?
Click to expand...
Click to collapse
There are two IP addresses: 192.168.1.2, 192.168.1.254, first one local and the other public. I can't locate UPnP and Multicast in the router.
I made sure to set the Chromecast to the new network. The old one shows but it's not connected to the internet. It's in bridge mode.
slonn said:
There are two IP addresses: 192.168.1.2, 192.168.1.254, first one local and the other public. I can't locate UPnP and Multicast in the router.
I made sure to set the Chromecast to the new network. The old one shows but it's not connected to the internet. It's in bridge mode.
Click to expand...
Click to collapse
As I suspected...Your Double NATing is the problem....Your new Router is not actually breaching the Modem to the Internet.
This modem also has WiFi built in I bet....
The DHCP you shut off probably doesn't apply to anything directly plugged into the Modem. Just the WiFi.
You need to look for a setting that gives you the option of passing a local/internal (192.168.x.x) IP or Outside IP and set it to pass an Outside IP. (this is on the Modem BTW)
If the Router reports any IP that starts off 192.168 for Public then you are not set up correctly.
If you see the option to change from local IP to Outside IP but it is greyed out then your ISP locked it out and they must make the changes on their end.
Call and tell them your Modem is in Bridge mode but doing double NAT translation and you can't breach the Modem with your router.
slonn said:
There are two IP addresses: 192.168.1.2, 192.168.1.254, first one local and the other public. I can't locate UPnP and Multicast in the router.
I made sure to set the Chromecast to the new network. The old one shows but it's not connected to the internet. It's in bridge mode.
Click to expand...
Click to collapse
As @Asphyx said, there's double-NAT going on. This may be a problem, but the core problem at the moment is that new router's WAN and LAN are using the same subnet.
I recommend...
Turn off the WiFi on your old router, if you can.
Look for the stuff Asphyx mentioned.
If you get stuck, call your ISP
Ask them to enable Bridge mode and explain that you're looking for more robust routing and firewall features
Ask if there's a firmware update for your existing modem/router combo to provide this, if there is a different ISP-provided modem/router you can use that has better features, or if they can provide/recommend a modem-only device (if they don't/can't enable Bridge mode)
Ideally, you want to see is your new router getting a WAN address that is not 192.168.x.x
If you reach that point, you're done.
If not, you at least want your new router getting a WAN address that is in a different subnet from its local network.
On your new router, change the Local address to 192.168.2.2
That will switch things on the new router to the 192.168.2.x subnet. Now the new router and old router will be on different subnets.
Make sure any client devices (wired or wireless) that have static IPs set are changed to use IP 192.168.2.something and gateway 192.168.2.2
My network is double-NAT and I have not had issues with Chromecast, streaming, VPN, or anything else, but you definitely should avoid double-NAT whenever possible.