Screen Issues on Replacements - One (M7) Q&A, Help & Troubleshooting

So I`m on AT&T (More people here to see this) I had to get my 2 month old HTC One replaced it was PERFECT! Perfect screen, No gaps, no issues. Plugged it up one afternoon and it started smoking (Even WITH HTC Cable and charger) Plugged it up 3 different times and it started smoking melted that charger port good! haha.
Anyway AT&T Sent a "Referb" Replacement Its got some scratches and scuffs lightly like it was used! (I like changing phones a lot so it kinda hurts resell) But everything else about the phone seems Great! besides that But I called and they sent another replacement which would be replacement #2
I got it seemed to be referbed no scratches in good shape! But the screen had a yellowish Tint! very noticable when holding two HTC One`s Together.
Replacement #3 which I got today was BRAND NEW it had the No Txting And driving Slip that use on NEW phones Phone has a TINY gap not enough to be bothersom but screen has a Warmish tint and looks to have some red tint on the Bottom Right conner that kinda bleeds up a little bit. I called and there sending another one!
So After having the phone on after about an hour it seems no where near as bad as it was when I first turned it on with the red tint issue still a bit warm though is there any curing time with these screens?

Related

Are there still issues with the screen cracking on the Nexus One?

I'm interested in purchasing a Nexus One but I'm reading a lot of threads and posts online via Google about screens cracking for no reason or after small drops.
The majority of them are dated from a few months ago. Is this still an issue?
Thanks.
Those are isolated incidents and not "issues".
Of course the screen is going to crack if you keep dropping your phone or sitting on it! That's one big DUH. I have when stupid sh*t like that becomes a big story.
Having said that, I have dropped my N1 several times (each time it was in pouch) and I sometimes carry it the front pocket of my trousers - no problem so far.
Now go and look at the following videos:
http://www.youtube.com/watch?v=R1sz5c-R9h0
&
http://www.youtube.com/watch?v=RfqwKa4bT74
Hope this answers your question
I've never really dropped a phone since moving to the big screened smart phone devices... Until... I got my Nexus One.
I've only dropped it once but it was from about 3 ft up and it landed on its top (near the power button). All that happened was the batter cover popped off with the battery and there was a little scuff from where the stone floor took some of the finish off. No biggie. Everything has worked great since and that was back in mid February.
Im typically not one to drop my phones but the one I was most excited about I did in the 1st month. Only once though!
I gotta agree with a lot of people here. I was a bit nervous about getting my N1 hearing all the complaints people were having. I have not had a single one of them. I have no dust under my screen, I have no strange purple or green hue, my screen has not cracked and it's in my pocket all of the time. Sometimes I lean again stuff, or crouch down and think 'oh crap', but it's done nothing bad. I've dropped it twice, but it had a case on so I don't know if that's as reliable as anyone else.
People are saying the touch sensitive buttons are unresponsive, but you just have to hit the top part of them and not the center... which sounds like a hassle, but by day 2 or 3, it becomes commonplace and not an issue at all.
I get a full day of battery life, usually ending up around 30-40% by the end of the night, which is about the same (if not better) than my old WinMo based FUZE... and while some people complain about this, it's a common occurance in any smartphone (or superphone)... it's the price one pays to have a phone that practically funtions as a constantly running laptop.
I say these are all isolated incidents that people are blowing out of proportion because it seems to be human nature to point out the negatives more than to point out the positives. Any electronic device is bound to have a few bad units, it's just the way technology works *shrug*
It would be my recommendation that if you are looking to get an N1, you should. I don't think you will be disappointed, I know I wasn't.
And while you didn't ask, some accessories I would recommend getting if you choose to get the N1 (as this was my next hunt when I was looking to purchase my N1)...
The Case-Mate Tough Case... it's tough, durable, doesn't block out 3G or WiFi signals, fits perfectly, but adds some bulk (not too much and for me actually made the phone a little more comfortable to hold and less awkward feeling like I'm going to drop it)
http://www.case-mate.com/Google-Cases/Case-Mate-Google-Nexus-One-Tough-Cases.asp
And for a screen protector I use the Clarivue Ultra-Clear... I forget I have it a screen protector on there most the time it's so clear, and it's static based so no liquids or adhesives. Plus it can be washed and re-used.
http://www.clarivue.com/htc-nexus-one-screen-protector.html
also people need to keep in mind that the glass on the n1 is larger than the iphone (3.7" vs 3.5") so its going to be more suceptible to damage... this applies to the uber smartphones as well (HD2 and EVO with 4"+ screens)
there have not been any random cracked screen reports in a few months now, so i think the issue is fixed on newer devices.
Thanks for the input, guys.
I'm concerned because there's a lot of more results on Google for "cracked screen nexus one" than there is for "cracked screen htc incredible", "cracked screen iphone", "cracked screen htc HD2" and so on.
I also saw complaints about getting dust on the screen and the color hues issue.
I'd like to get a HTC incredible but I'm on HSPA with Bell in Canada. I don't know if there's plans to release it like they did with the milestone. So I'm considering the Nexus One.
And thanks for the cases suggestion, lostinbeta. It is appreciated.

Dust under the screen

So there is now a piece of dust under screen in the lower right corner a couple of centimeters from the right and bottom edge. Actually there is one tiny and one a bit larger. I've tried knocking it to see if it will move, but it's completely stuck. It's really visible no matter if the screen is on or off, inside or outside in the sun. F-ing annoying!
Anyone else?
I got the phone four days ago so I'll be returning it promptly if the reseller won't agree to swap it for a new one. (We have a 14 day return, no questions asked, policy for web orders in Norway). In my experience, dust under the screen never goes away and just gets worse over time. My old 1st gen PSP is filled with dust, but my Nexus One is over a year old and the screen still looks brand new.
Maybe you could snap a picture to give us a better look? I might reconsider buying a G2x if this becomes a common occurrence.
seems like you get defected one bare brukk angrerettuse your rights i mean
It doesn't seem to be common, as I've seen no other reports of it. There is however a certain percentage of all electronics devices that get issues like these, so it's not unheard of.
I have now found more dust particles on the screen, so the seal seems to be leaking badly. Even though I rooted it etc., we now have nvflash working, so no problem.
Could you provide us with a pic of your display?
Don't delay; report & return it ASAP. I had some dust in my PSP & received a new model right away.
Picture of the dust: http://dl.dropbox.com/u/1611645/xda/O2X_dust.JPG
It was dang near impossible to get a good shot, but I think it's showing of the dust nicely. However it's impossible to tell from the photo if it's over or under the screen, but the screen is completely clean.
Good news! I got my phone recognized as DOA, and a new one is on its way.
I have a OCD about the dust issue but it's very difficult not have any spot of dust under screen (and drive me nuts!!) but...most of electronics devices have this problem. My Galaxy S, Milestone, etc too.

I hate dust!!

So after looking at my phone last night under dim light I noticed something... dust in the screen, no big deal... that was until i noticed it was UNDERNEATH the freaking screen!
Of course nothing I tried can get it loose, I already sent an email to HTC regarding the issue so now I play the waiting game. I've had htc's for years now (mogul, touch pro, touch pro 2) and this is the only time I remember having this problem (I am ocd about my phones, they must look like they are new, always )
Has anyone else out there had this problem? The phone is not even a month old! And I can't stand seeing that crap there, always ruining whatever i'm looking at
Please offer any solutions! I have a friend who works for tmobile so i'll be asking him later when I see him but I also need xda forum input
I had that with one replacement HD7. When I got my HD7 I actually went through 4 of them to get one without faults. The first one had reception problems. The second one had patches of dead pixels al over the screen. The third had particulates under the screen. I finally went to a different store and received a perfect one.
I might mention, in case it has an impact on it, wipe the display from side to side gently. Don't wipe from top to bottom or bottom to top. I have an idea duct and particulates are able to channel under the screen from the little mesh grill areas at the top and bottom.
I thought it would be from these too as they all seem to have came in form the mesh grille on top, I'm going to the t-mobile store in a bit and see what they can do with it.
No impacts here at all, I have an otterbox case on it too... so much to have a nasty little lint thing get stuck on the inside!!
Now all I see is that thing on there, it makes me so mad
The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try
I had dust on my htc desire, thought it was a htc specific problem until I saw my mates iPhone!
UIpdate:
HTC emailed me saying "we apologize for this, please contact our service center M-F regarding this issue"
We'll see what happens when I call them tomorrow... I expect a WARRANTY repair!
thekiller99 said:
The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try
Click to expand...
Click to collapse
Simple fix for that.
I use a lens cloth and eye glasses cleaner. Wet the cloth a bit and fold it into and edge and clean the speakers. Takes all the dust out of mine. Looks brand new!
Finally spoke with HTC repair center today, good news is they will look at my phone... bad news is I have to pay to ship it to them and apart from that I gotta be HD7 less for 6 to 10business days!!
Well just the thought of that crap no longer being underneath my screen is good enough to think about those 10 days going by quickly

RMA Complete 2nd N7 In Hand

So I won't bore you with all the details. My original device had severe screen separation and creaking, mushiness on the left side when held in portrait. Tried every fix (except the washer). Sent back this week and ordered my replacement.
The replacement is here.
It is much better, I don't have the creaking or mushiness. But it appears the screen is not seated correctly. When you hold it in portrait, imagine a line from the camera on top down to the power connector, my screen is listing to the right on that axis.
It is solid, no creak and not moving but you can see it is not level.
To me this is 100% better. I will probably go ahead and risk loosening the screws and re-seating it.
But for now I am pretty happy.
Next up order a OTG cable and consider rooting (never have on any of my devices)
Just got mine today too, but mine has a wicked light leak just under the camera, setup 2nd RMA within minutes of receiving it.
Got my replacement today as well, same screen lift as on my first one (that is, it's clearly not leven with the silver border, but there's no real creakiness or mushiness). No dead pixels as on the first one. However, the screen is much warmer, with a yellowish tint (vs. what I'm not seeing as a much colder, bluish tint on the first one).
So, I have to decide if I like the warmer, yellower whites or colder, bluer whites. Probably the latter, because whites do seem more white overall, but I don't know if I can live with the one dead pixel.
A bit frustrated, actually. Didn't expect to see so much color temp variation, but I don't know why I didn't expect it. I've seen it with every tablet I've had my hands on so far.

My Walmart Nexus 7 owns all my Google Play Nexus 7s.

During the past 2 months I've gone through four different Nexus 7 tablets (two C6Os, a C7O, and C8O) from Google Play. All had loose glass on the left side that bothered me and the USB port on the last one even died. So I called Google and they are just giving me a refund at this point.
I went out and grabbed a Kindle Fire HD thinking about making the switch. And it's a nice tablet for Amazon content... but I'd really still like to have a Nexus 7. So I went out to Walmart and bought one, figuring I could at least return it quickly if it's messed up like all the rest.
I checked the box and saw it is a C8O. Opened it up and checked the glass. Oh my god, it looks perfect. The glass is just slightly below the silver rim on all side.
Same here, i got s C80 nexus 7 16 Gb at local walmart and ran my fingernail around the whoel tab and there is no screen lift. looked at all angles and no lift, no creaks, no sounds and no retarded loose speaker.
took the tab into a completly dark room and then turned on the tab to full brightness and performed a reboot and watched the screen around all edges and saw no light bleed. downloaded a LCD test app form the market and tested full brightness all colors including white and black and saw no light bleed anywhere.
im very happy with this unit and after 3 weeks no issues yet. (cross fingers)
Got mine (well my dad did) from the local office max, and yes the left side of the screen is a bit lifted very small though, only noticed if you touch it, and only "rises" if the tablet is hot. My cover is arriving soon and I am way out here in Brazil, so calling Google for warranty is kinda impossible lol!
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
AlleN7 said:
I really am unsure if I have the screen lift issue. I noticed the left side is not evenly as low as the whole right side is. It isn't majorly uneven so I am thinking I do not have it. It really doesn't look like an issue, but I am scared if I do have that issue since I heard it can crack. Also, I was just squeezing the left side of the bezel and some SNAP sound happened, as if something snapped in place. I don't know what happened but my screen is working correctly, still.
Click to expand...
Click to collapse
If you can physically see it acting spongy under your touch, then it's screen lift. Basically the screen "flexes" - if not, then it's just poor mounting but probably not a problem in the long run.
My new N7 sounds a little like yours...on the right side the bezel is just a tiny tiny bit higher than the glass...on the left side, the glass is a tiny tiny bit higher than the bezel. However, the screen doesn't move or flex at all.
Glad to hear you finally got a good n7. The one I pre ordered had screen lift so I had it replaced and so far this one is great (knock on wood).
Sent from my Nexus 7 using Tapatalk 2

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