Are there still issues with the screen cracking on the Nexus One? - Nexus One Q&A, Help & Troubleshooting

I'm interested in purchasing a Nexus One but I'm reading a lot of threads and posts online via Google about screens cracking for no reason or after small drops.
The majority of them are dated from a few months ago. Is this still an issue?
Thanks.

Those are isolated incidents and not "issues".

Of course the screen is going to crack if you keep dropping your phone or sitting on it! That's one big DUH. I have when stupid sh*t like that becomes a big story.
Having said that, I have dropped my N1 several times (each time it was in pouch) and I sometimes carry it the front pocket of my trousers - no problem so far.
Now go and look at the following videos:
http://www.youtube.com/watch?v=R1sz5c-R9h0
&
http://www.youtube.com/watch?v=RfqwKa4bT74
Hope this answers your question

I've never really dropped a phone since moving to the big screened smart phone devices... Until... I got my Nexus One.
I've only dropped it once but it was from about 3 ft up and it landed on its top (near the power button). All that happened was the batter cover popped off with the battery and there was a little scuff from where the stone floor took some of the finish off. No biggie. Everything has worked great since and that was back in mid February.
Im typically not one to drop my phones but the one I was most excited about I did in the 1st month. Only once though!

I gotta agree with a lot of people here. I was a bit nervous about getting my N1 hearing all the complaints people were having. I have not had a single one of them. I have no dust under my screen, I have no strange purple or green hue, my screen has not cracked and it's in my pocket all of the time. Sometimes I lean again stuff, or crouch down and think 'oh crap', but it's done nothing bad. I've dropped it twice, but it had a case on so I don't know if that's as reliable as anyone else.
People are saying the touch sensitive buttons are unresponsive, but you just have to hit the top part of them and not the center... which sounds like a hassle, but by day 2 or 3, it becomes commonplace and not an issue at all.
I get a full day of battery life, usually ending up around 30-40% by the end of the night, which is about the same (if not better) than my old WinMo based FUZE... and while some people complain about this, it's a common occurance in any smartphone (or superphone)... it's the price one pays to have a phone that practically funtions as a constantly running laptop.
I say these are all isolated incidents that people are blowing out of proportion because it seems to be human nature to point out the negatives more than to point out the positives. Any electronic device is bound to have a few bad units, it's just the way technology works *shrug*
It would be my recommendation that if you are looking to get an N1, you should. I don't think you will be disappointed, I know I wasn't.
And while you didn't ask, some accessories I would recommend getting if you choose to get the N1 (as this was my next hunt when I was looking to purchase my N1)...
The Case-Mate Tough Case... it's tough, durable, doesn't block out 3G or WiFi signals, fits perfectly, but adds some bulk (not too much and for me actually made the phone a little more comfortable to hold and less awkward feeling like I'm going to drop it)
http://www.case-mate.com/Google-Cases/Case-Mate-Google-Nexus-One-Tough-Cases.asp
And for a screen protector I use the Clarivue Ultra-Clear... I forget I have it a screen protector on there most the time it's so clear, and it's static based so no liquids or adhesives. Plus it can be washed and re-used.
http://www.clarivue.com/htc-nexus-one-screen-protector.html

also people need to keep in mind that the glass on the n1 is larger than the iphone (3.7" vs 3.5") so its going to be more suceptible to damage... this applies to the uber smartphones as well (HD2 and EVO with 4"+ screens)

there have not been any random cracked screen reports in a few months now, so i think the issue is fixed on newer devices.

Thanks for the input, guys.
I'm concerned because there's a lot of more results on Google for "cracked screen nexus one" than there is for "cracked screen htc incredible", "cracked screen iphone", "cracked screen htc HD2" and so on.
I also saw complaints about getting dust on the screen and the color hues issue.
I'd like to get a HTC incredible but I'm on HSPA with Bell in Canada. I don't know if there's plans to release it like they did with the milestone. So I'm considering the Nexus One.
And thanks for the cases suggestion, lostinbeta. It is appreciated.

Related

[Q] How many people are having cracked screens?

Okay here is my problem, the screen on my nexus one cracked (on the inside under the glass) twice in a span of 6 months and HTC is trying to make me pay to fix it. There is *absolutely nothing* that I can think of that can even possibly cause the screen to break. It cracked twice at approx. the same place near the TOP of the screen. I've been using cellphones for the past 13yrs, had 2 iPhones and none of them broke like this. Very bitter taste in my mouth after using the Android and HTC platform for the first time. As it stands right now, I would rather have an iPhone4 with a defective antenna than to have choosen Google and HTC.
So here is my question: How many people are having the same problem? If you see my same question in other forums, please don't answer twice. I am a real user, a real person. After people start responding, I'm going to forward my threads to the reporter at cnet that had the same problem to hopefully have Google recognize this issue.
*If you DO NOT have this problem, but have an opinion to post, I deeply appreciate your opinion, but please don't do it here. This is strictly to see how often this is happening to N1 users.*
i cracked my screen but i dropped it on concrete a couple times so i can not blame google/htc for that.
however since I am rooted and my warranty is already void I plan to change the screen out myself when the new digitizer comes in.
Here is a link to buy the digitizer:
http://www.repairsuniverse.com/google-nexus-one-touch-screen-digitizer-replacement.html
And here is a link of a tutorial on how to fix it.
http://www.youtube.com/watch?v=hTRXSMQ-GJY
Dont be scared that its 45 parts, they are very short each.
BTW if you know your thread is a question and even label it as such, dont you think this belongs in the Q&A thread?
rayrayw said:
So here is my question: How many people are having the same problem?
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Is the answer 1 in 1000?
Im not having a problem. Maybe its cos im not so heavy handed with my belongings?
Doesn't the nexus one have gorilla glass? Should be very hard to crack
Sent from my Nexus One using XDA App
ChronoReverse said:
Doesn't the nexus one have gorilla glass? Should be very hard to crack
Sent from my Nexus One using XDA App
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No, it's a polycarb, but not Gorilla. Also the OP described the display cracking, not the digitizer (glass on the outside).
I have owned my N1 for 6 months now. My screen has never cracked and it remains in my pocket most of the day. Including at work where I go back and forth from coolers to hot grills constantly.
I understand you don't want people to reply if their screen didn't crack, but you can't get a fair judgement of how often this happens if only people with cracked screens can reply.
Heres my update: After numerous emails and phones calls back and forth, HTC finally agreed to fix my phone free of charge.
My advice for ppl having the same problem: Be honest, tell them what happened. Stay firm but respectful. Make sure they understand your dismay, but do not make it personal - the person on the other line is just following company guidelines and doing their jobs.
I dont know what did it, cause first I was offered 20% off then 50% off the repair costs (which I still think is bullsh!t, if the customer is at fault, then he/she should pay full to get repairs, if the device is bad, then HTC should fix it for free to boot, not offering "discounts"). But the last message I sent to HTC before getting the free repair offer was I quoted the CNET reporter that had hers replaced for free as well.
My experience with their customer service? Seeing as how I finally got justice in the end, I'm a lot happier than I could be. But the process is far, farrr from easy and what it should be.
And if anyone is wondering, I'm selling my N1 as soon as I get it back. Cause from my experience, the hardware design is clearly faulty. If it can break once and twice, there is no doubt in my mind that it will break a third time.
Weird that the OP is the only one reporting a cracked screen twice, when it's even rare to hear a screen cracked once. Unless you drop the N1 numerous times that is. Now i'm curious how the OP handles his N1.
Oh you know he keeps it in his skin tight pants pocket with his keys.
Just joking, I honestly don't know. I've scratched my screen (small scratches only noticeable when screen is black) but I've drooped it a few times and keep it my NWU (think cammo) pants pocket and no breakage yet.
I don't think the AMOLED will just crack from usage...
I cracked mine, but I dropped it on concrete face down. It was a sad day.
I'm not C.Ronaldo, and I dont wear tight jeans. I work in a bank and wear trousers with loose pockets. I keep my keys and change in my attache. If you dont think this is happening, do a google search for "nexus one cracked screens". Maybe this is restricted to the first few batches made, cause I ordered mine the day it was available. I honestly have no idea.
But if you are a N1 owner, and you're thinking that this "doesn't happen" - good luck with that, and I hope you will find my post useful when the time comes.
First post, hello everyone.
I've dropped my N1 from about 10 ft in the air, whilst ghost riding my SUV. The top right corner is where contact was made with the asphalt. It came to rest face up. The only damage was a bit of a nick out of the metal where first contact was made. Thank god.
People, there is a piece of outer glass, called the digitizer. It's what you touch, it's the outermost later. It is both protection for the actual screen and the digitizer.
There is an inner layer which is the actual AMOLED screen.
Be clear what what's breaking. Is it broken on the OUTSIDE? Digitizer. Is it NOT broken on the outside but the screen "looks broken", is "bleeding" etc? Screen.
Too much nonsense going back and forth.. Particularly "I dropped it, glass broke, HTC sux" stuff.
rayrayw said:
I'm not C.Ronaldo, and I dont wear tight jeans. I work in a bank and wear trousers with loose pockets. I keep my keys and change in my attache. If you dont think this is happening, do a google search for "nexus one cracked screens". Maybe this is restricted to the first few batches made, cause I ordered mine the day it was available. I honestly have no idea.
But if you are a N1 owner, and you're thinking that this "doesn't happen" - good luck with that, and I hope you will find my post useful when the time comes.
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It was a joke. I know it sucks for you but a vast majority of N1 owners don't have cracked screen which leads a reasonable person to ask first what the few with broken screens are doing different, if there is an environmental factor (heat change, humidity, etc.) Or in other words what is the common factor.
LoL! Maybe you're butt-uuuggggllllyyyy! LoL! J/K Glad you got a free replacement!
Oilersfan said:
First post, hello everyone.
I've dropped my N1 from about 10 ft in the air, whilst ghost riding my SUV. The top right corner is where contact was made with the asphalt. It came to rest face up. The only damage was a bit of a nick out of the metal where first contact was made. Thank god.
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1. You're an idiot.
2. I dropped mine from chest height onto tarmac in a carpark, the top left corner took the brunt of it (was in the sleeve at the time, so bad luck) and it came away with a pretty small nick in the metal housing.
It now lives in a Tough Case.

Dust under the screen

So there is now a piece of dust under screen in the lower right corner a couple of centimeters from the right and bottom edge. Actually there is one tiny and one a bit larger. I've tried knocking it to see if it will move, but it's completely stuck. It's really visible no matter if the screen is on or off, inside or outside in the sun. F-ing annoying!
Anyone else?
I got the phone four days ago so I'll be returning it promptly if the reseller won't agree to swap it for a new one. (We have a 14 day return, no questions asked, policy for web orders in Norway). In my experience, dust under the screen never goes away and just gets worse over time. My old 1st gen PSP is filled with dust, but my Nexus One is over a year old and the screen still looks brand new.
Maybe you could snap a picture to give us a better look? I might reconsider buying a G2x if this becomes a common occurrence.
seems like you get defected one bare brukk angrerettuse your rights i mean
It doesn't seem to be common, as I've seen no other reports of it. There is however a certain percentage of all electronics devices that get issues like these, so it's not unheard of.
I have now found more dust particles on the screen, so the seal seems to be leaking badly. Even though I rooted it etc., we now have nvflash working, so no problem.
Could you provide us with a pic of your display?
Don't delay; report & return it ASAP. I had some dust in my PSP & received a new model right away.
Picture of the dust: http://dl.dropbox.com/u/1611645/xda/O2X_dust.JPG
It was dang near impossible to get a good shot, but I think it's showing of the dust nicely. However it's impossible to tell from the photo if it's over or under the screen, but the screen is completely clean.
Good news! I got my phone recognized as DOA, and a new one is on its way.
I have a OCD about the dust issue but it's very difficult not have any spot of dust under screen (and drive me nuts!!) but...most of electronics devices have this problem. My Galaxy S, Milestone, etc too.

Light Bleed

screen edge bleed. How many of you have light bleed from around the display area when viewed at an angle? I've gone in to try 3 different phones from 3 diff deliveries and they ALL do it. Even the 3 display model do it. It's driving me nuts. Show of hands to say I'm not crazy and there is still hope to find a good one...
Sent from my HTC PH39100 using xda premium
No, they do that, trust me. It's the way they are assembled. I noticed it as soon as I got the phone, but it doesn't bother me because I know a lot of HTCs are like this. It isn't a defect in quality; rather, a result of the design. Unless your screen is leaking and letting in dust, don't worry about it. It might be annoying at first but you get past it. My Vivid does this and so have the other three HTCs I've had in the past.
Agree completely. I'm on my second Vivid, and both had/have light bleed, especially noticeable when looking at the phone flat towards the top of the phone. I'm a first-time HTC guy so I initially thought the same...that it was an issue with my phone. However, trips to see Vivids at multiple AT&T retail stores, and my second phone, made me comfortable that it was not just "my phone".
That it is endemic to every phone you see means HTC cant build a damn phone properly. Ive never had this issue with my Tytn, Tytn II, EVO, EVO 3D, Inspire. Meaning they can do it right, it is NOT an acceptable result for this phone. The rezound doesnt do it, nor does the sensation. Im going back and if this last shipment doesnt have it fixed its bye bye. God HTC used to be such high quality, now they are turning into metal bodied samsungs...
gtkansan said:
That is is endemic to every phone you see mean HTC cant build a damn phone. Ive never had this issue with my Tytn, Tytn II, EVO, EVO 3D, Inspire. Meaning they can do it right, it is NOT an acceptable result for this phone. The rezound doesnt do it, nor does the sensation. Im going back and if this last shipment doesnt have it fixed its by by. God HTC used to be such high quality, now they are turning into metal bodied samsungs...
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God damn, calm down. That the light bleeds doesn't necessarily mean the design is wrong or of poor quality. That's just the design. It doesn't affect the way the phone works or how tough it is, it's JUST designed like that. Go ahead and exchange it, your new Vivid will have the same problem and you'll probably just be more bitter about it. Just because one or two phones from a company aren't designed as well as you'd want them to be, doesn't mean the whole company is junk. If you want, go exchange it for a Skyrocket and wince at the ****ty resolution, ghost lines running down the screen and cheap plastic. But none of that should matter because the screen won't bleed.
I have a car from 1991 with 221,000 miles on it. Not that much for that car in particular. I also have a car of the same make from 2000. And while there are definitely differences in build quality and material, the newer car has 322,000 miles on it. Both are running beautifully. Original engines and transmissions, starters, alternators, AC compressors, and basically everything else. But eh, the one from '00 has slightly harder dashboard material, so it's crap and that company can't build cars right.
But you know what, to each his own. *Just my opinion.
markjo said:
God damn, calm down. That the light bleeds doesn't necessarily mean the design is wrong or of poor quality. That's just the design. It doesn't affect the way the phone works or how tough it is, it's JUST designed like that. Go ahead and exchange it, your new Vivid will have the same problem and you'll probably just be more bitter about it. Just because one or two phones from a company aren't designed as well as you'd want them to be, doesn't mean the whole company is junk. If you want, go exchange it for a Skyrocket and wince at the ****ty resolution, ghost lines running down the screen and cheap plastic. But none of that should matter because the screen won't bleed.
I have a car from 1991 with 221,000 miles on it. Not that much for that car in particular. I also have a car of the same make from 2000. And while there are definitely differences in build quality and material, the newer car has 322,000 miles on it. Both are running beautifully. Original engines and transmissions. But eh, the one from '00 has slightly harder dashboard material, so it's crap and that company can't build cars right.
But you know what, to each his own. *Just my opinion.
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Uhm light bleeding out the edges of the display is not a 'designed that way' type issue. Its a 'we have no quality control' issue. Next youll say that the screen coming unglued from the incredible/evo a while ago was a design aspect. Come on man. To those of us who actually design and build such products, its a manufacturing issue, not design. NO ONE designs them this ****ty.
gtkansan said:
Uhm light bleeding out the edges of the display is not a 'designed that way' type issue. Its a 'we have no quality control' issue. Next youll say that the screen coming unglued from the incredible/evo a while ago was a design aspect. Come on man. To those of us who actually design and build such products, its a manufacturing issue, not design. NO ONE designs them this ****ty.
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I build engines and work on cars for a living. I do know where you're coming from. So it wasn't designed with as tight tolerances as it could have been or other phones are. But that does not necessarily mean it is of poor quality. They could (and yeah they really should) have built the phone a bit differently so as to avoid that light bleed. It isn't pretty especially with devices that do it more than others.
But you know, I still have my Incredible. It drowned in a river once, fell from the roof of my house (yeah...), has been dropped numerous times, and was submerged into a toilet by a 2-year old at one point. nasty **** man.. but I still have it. I use it as a "micro" tablet around my house. And I've never had a single problem with it.
Now that may just be my luck with my device but in all honesty, I have no problems believing it to be reliable. Others may not be so lucky. But in the case of the Vivid, I agree with you one hundred percent - the light bleed is something that definitely should not be present. But I don't really think it's that big of a problem in terms of actual quality. In manufacturing or in design, it isn't the best. But the device as a whole is solid and sturdy. With my first Vivid, after I bricked it (well not really bricked but gave up on it), I knew I was to exchange it. So I tried gauging the durability of the thing by twisting it, hit it on the table a couple of times and stuff. It was still fine.
Oh and I had a Captivate since new. The GPS never worked no matter what tweaks I did to it, the loudspeaker took a dump two months in, the volume rocker is so soft you don't feel a click, and it overheats while charging, even when it's off. Otherwise it was a great phone.. but eh. Too many bad experiences with Samsung in the past.
I don't know. I do respect your opinion man and don't underestimate your knowledge. Simply expressing my own.
I noticed this on my vivid a few days after I got it but didn't post about it because it doesn't really bother me. You can only see it if you tilt the phone forward and look into the housing and how many of us are going to do that other to look at the "defect." As long as it doesn't effect me using the phone then I'm good.
dtorrez1883 said:
I noticed this on my vivid a few days after I got it but didn't post about it because it doesn't really bother me. You can only see it if you tilt the phone forward and look into the housing and how many of us are going to do that other to look at the "defect." As long as it doesn't effect me using the phone then I'm good.
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I read in bed at night and in the morning, so the display is dimmed down, but the light bleed stays nearly the same brightness.... its very distracting.
Where Does All That Light Go?
If your phone bleeds light around the edges (of the screen?), where does it go? Will the vivid eventually run out of light when it all bleeds out?
Seriously, I took the case off my Vivid, took it into a dark room, and turned it on. No light coming around the edges of the screen. Of course, even if the screen was not seated properly and some light leaked out around the edge, I wouldn't see it because of the case. I guess I got a phone from a better batch.
None here...
I have absolutely no light bleed on my phone, and even if it was there its a phone not a pace maker , I've seen the Vivids with the bleed at the store and it still wasn't that bad. Someone is being overly dramatic.
brucegil said:
If your phone bleeds light around the edges (of the screen?), where does it go? Will the vivid eventually run out of light when it all bleeds out?
Seriously, I took the case off my Vivid, took it into a dark room, and turned it on. No light coming around the edges of the screen. Of course, even if the screen was not seated properly and some light leaked out around the edge, I wouldn't see it because of the case. I guess I got a phone from a better batch.
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Im not talking about light coming out AROUND the glass. Im talking about where the bezel meets the actual display area.
Is this light underneath the glass and visible through it? Is it leaking from where the plastic sides of the phone meet the glass, or what. If you could show pictures or actually clarify further, it'd be easier to understand. Now I don't think we are all imagining the same kind of light bleed you are seeing.
The gap around the glass and the gap where the bezel meets the display are the same thing..
In the case of what brucegil is referring to, no light is bleeding on my Vivid. Nor did it bleed on my last one or my past HTC devices. What I and I believe everyone else thinks you're referring to is the light you can see around the edges of the screen when the phone is viewed at an angle. That light is underneath the glass.
I just returned my black vivid for a white vivid today and my black one had a lot of light leak but this white one doesn't have any
Sent from my HTC PH39100 using xda premium
I have yet to see any light bleed, honestly. Maybe I got lucky?
Sent from my HTC Vivid via Tapatalk

I don't believe there is a flawless Nexus out there

I think whether your Nexus is flawless or not depends on whether you're noticing the faults. If the faults aren't noticeable to you then that's as good as them not being there but I believe they are still there.
I'm on my 5th Nexus and it has 9 hot pixels. They're tiny, so you wouldn't notice them if you weren't keen-eyed but they're there. Most people probably would not notice them. That's 3 out of 5 so far with pixel problems.
All units I've had so far have had a problem on the left side of the device. Either the back cover doesn't sit quite right in the middle left area, or the screen is lifting. I don't think it's possible to have neither of these issues because of the way the thing is built. Have a real good look down the left side, is the rim slightly warped inwards anywhere? Is the back cover sitting with a tiny gap between it and the rim anywhere? Does the back cover stick out by a hair's width from the rim anywhere? Is the screen lifting ever so slightly anywhere? I bet at least one of these is true. Again, you may not notice minor screen lift or the back cover sitting with a slight gap but the fault is still there. It's just designed badly and if you don't have a screen lift issue, I'm sure you will eventually.
Every unit I've owned has had backlight bleed. Some obvious, some less so.
I think LCD problems such as backlight bleed and hot or dead pixels are widespread. I think the screen lift/left side design problem involves every single unit.
These are just faults that are minor and to be honest, may not bother or even be visible to most users. But they do mean the level of QC is far far lower than most other manufacturers. People make the argument that the Nexus is cheap, so "what do you expect?", but this is beside the point.
I will never buy another Asus product, ever.
Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium
Hi
oona rezo said:
Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium
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Completely happy here as well, no problems.
There seems to be too many people wanting absolute perfection out of a mass produced cheap as chips device, and they do all they can to find the tiniest of flaws.
Dead pixels are obvious, so you would notice them immediately and quite entitled to take it back, however I'm wondering if what the OP is seeing are tiny tiny flaws in the filters which are only visible when viewing a black screen on maximum brightness in the dark. All LCDs will show something like this if you look hard enough. You couldn't use it like this without burning your eyes out so in everyday use, it simply isn't noticable and isn't a flaw, it is just a limitation of the technology. Same goes for back light bleed, all LCD panels have it to some extend, and looking for it in the dark at maximum brightness is sure to find it, but again would you use the tablet at such settings.
News alert: We do not have perfect display technologies yet, they all have flaws or cons, especially if you look for them. I paid £1500 for a 15" LCD panel not that long ago, that had more flaws anyone is complaining about now but had advantages over and above CRT at the time you just accepted them as part of the technology and enjoy the advantages.
I read all the same complaints about my HTC One X and almost didn't buy it, but so glad I did and zero problems. I came in here and read about all the issues with the Nexus 7 and almost didn't buy it, but remembered reading all the doom and gloom and about the One X, so bought it and absolutely love it.
Yes devices will have real faults or problems, and complain and get it exchanged by all means, I would, but around XDA they seem to go further than broken devices into complaints about microns of differences. Who cares about a hairs width if the device is working perfectly! Every forum in XDA is the same.
Regards
Phil
My first is good enough for me after numerous stress tests. Sorry for you.
Btw, I'm not that picky about it anyway.
I think that also one of the problems is just human - that we hold these devices rather than set them down - and thus our fingers are always sensing microns of differences as we shift our fingers around. 3/1000ths edge or mating error in my laptop (as I type on my actual lap) is nothing - on my tablet a constant reminder this is a cheap device!
I do think pixels could easily be checked in process, and weighted for defect before shipping. Any in constant view - like center 80% - are unacceptable. Perimeter edge pixels not so much...
It's your bad luck, I'm sorry to say.
I'm on unit 3 which has zero screen-lift, zero dead pixels, zero problematic light bleed (eg no flare that affects visible colour density), zero problems with back cover seating. Which is also my good luck.
I've said before on this forum, there are clearly WAY too many QA issues on these tablets, and I have been advising friends and family to stay clear of them until the issues are sorted, but this does not mean that ALL units are defective - as a read around the various threads here will reveal.
Ive got 2 C80 versions. They are flawless. I also know one at work who is very happy, and he owns apple devices including iCrap!
You can believe whatever you want. Doesn't make you right.....just like I don't believe you have had 5 defective units. That's my prerogative. Doesn't make me right, either.
And nobody really cares what you buy!!!!!
If you can't be happy after 5 units you need to buy something else.I would never keep buying the same thing after the second was not up to par with my expectations.
Anyone having trouble after having the first one replaced is just a glutton for punishment or looking something to whine about. They make ipads every day.:laugh:
I'm now on my fourth Nexus, had two C60 or C70 that had screen lift and stuck pixels along with some backlight bleed. Picked up a C80K which had a small amount of screen lift and really bad backlight bleed along the bottom of the screen, which was really irritating when watching a video in low light. Took that back for another C80K which has a very small screen lift and a faint backlight bleed, I don't know whether I'm just being picky or not but so far I'm OK with this one.
Got one and that had a washed out screen and image retention. Ridiculous how they can have so many devices out there with flaws.
Screen lift on left side as well.Have insurance with whom I bought it at. Waiting for a few months to see if these issues get worked out before I go and exchange it. Not that big of a deal to me, but it is there none the less.
Just fix the damn thing yourself and enjoy it.
My first one was flawless until I killed it screwing with the bootloader. Second one had screen lift that I fixed using washers. The official Asus fix is leaving the screws out. I'm pretty sure I'd rather spend 30seconds doing that myself then deal with your nonsense aggregation.
Yes there is a design flaw with the screen. Most will have this. Going through 9 is retarded. You should just stop your wasting everyone's time (Your and Asus).
Sent from my Nexus 7 using xda premium
My first one I got had no problems. As for my second one... Oh wait there wasn't a second one I'm still using the first one over a month later
Sent from my locked down carrier phone piece of crap HTC Vivid using Tapatalk 2
I agree with the op. I've gone through several. All of which with the same screen lift. However I plan to fix it myself rather than complain about a product. Nothing beats this tablet in its price range and form factor. So I'm just gunna deal with what I got.
Sent From My Toro+ via White Tapatalk
My first one had screen lift, did an RMA to Google, second unit perfect no problems.
I cant speak for people reporting sending 20 plus units back to google and still having issues. But I do believe the people buying from retail locations seeing a screen lift and returning it again and expecting not to see screen lift, when most likely it was being swapped from the same shipment their defective product came in on. Probably should just get the RMA process through google a shot
Well, my C90 seems pretty flawless.. hope I won't find any problems. As far as I tested it, there are none of the known issues.
oona rezo said:
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Click to expand...
Click to collapse
Agreed... But the number of folks having issues and having raised them is now sizable. Check the XDA polls, over 700+ folks having reported various defects as documented in multiple threads, some of the defects are unbelievable if one thinks about manufacturing standards or QC, or just the design. I know in terms of percentage it still may be very less folks with issues, but just the type of issues reported is scary enough. I see similar posts in other ASUS forums and the reason I postponed on Prime as well.
I hoped that ASUS/GOOG would at least own up and make a statement that they have manufacturing defects, seeing users of these new tablets trying to fix these issues themselves or just living with it is pathetic imho...
I've got one c70 and one c80. Both are flawless, and I'm a really picky person. I grabbed them from Walmart.
Sent from my Nexus 7 using Tapatalk 2
c80 for me. About 2 weeks old now. Absolutely flawless.
Sent with my Nexus 7

[Q] The Vulnerability of Z3c is really worrying

I don't own one yet, but I have had an eye on it waiting for it to drop some price, but just as I was about to buy one, I suddenly check the comments on gsmarena, and bang, Z3c cracking all over the net! I have saved money for a long time to buy a phone that will satisfy me for years, but if I have to treat it like a thin glass which may suddenly break without any known reason, it will be years of frustration and stress, not satisfaction.
I have a Galaxy Wonder which I totally HATE, terrible performance, literally driving me crazy, but at least i don't have to worry about it suddenly breaking. I mean I understand mobiles should be treated with care, but at the same time manufacturers tend to build their phone in a way that makes it hard to accidentally break.
I am not sure I am going to buy this, but I thought I post here hoping for smth to change my mind because I totally love this phone and want it so bad!
goldendye said:
I don't own one yet, but I have had an eye on it waiting for it to drop some price, but just as I was about to buy one, I suddenly check the comments on gsmarena, and bang, Z3c cracking all over the net! I have saved money for a long time to buy a phone that will satisfy me for years, but if I have to treat it like a thin glass which may suddenly break without any known reason, it will be years of frustration and stress, not satisfaction.
I have a Galaxy Wonder which I totally HATE, terrible performance, literally driving me crazy, but at least i don't have to worry about it suddenly breaking. I mean I understand mobiles should be treated with care, but at the same time manufacturers tend to build their phone in a way that makes it hard to accidentally break.
I am not sure I am going to buy this, but I thought I post here hoping for smth to change my mind because I totally love this phone and want it so bad!
Click to expand...
Click to collapse
I think you have to keep in mind here that those peoples devices that do crack will most likely post about it. Those whose screens have not cracked are not going to be posting, "yup, my screen hasn't cracked yet". In this sense there will be lots of negative comments about the screen because those that have experienced it will post about it.
Personally, I have dropped my phone naked on my marble floor and the most that has happened is the paint on the rounding has chipped a tiny bit. My glass is perfectly fine at the moment, I have no complaints.
I do now keep a case on it, but I am very tempted to make my own case (there isnt one out there that I like) that just covers the corners and has a skin on the back.
The phone is excellent! My only gripe is lack of root, but that will lessen when Android 5.0 (lollipop) comes out because it will sort out the ext-sd card limitations I am currently facing.
Yup, my screen hasn't cracked yet.
Lol
Sent from my D5803 using XDA Free mobile app
Dropped twice. It fell straight on its back once. My screen hasn't cracked yet :'D and no scratches even
Sent from my Compact Beast The Third.
I've dropped mine at least a half dozen times; it's in an inexpensive CruzerLite case. As near as I can tell, the phone seems indestructible. No cracks, no scratches.
Mine hasn't craked... sorry!!!
sorry to disappoint but, what cracks? still pretty solid on me
*knock on wood*
- dropped mine three times --> not a single scratch
- waterproof --> yes, I've tried it several times
- flaps open randomly --> nope, they are super solid and sealed
- screen cracks --> nope, and I carry it always in my pockets, sometimes I've even sat on it (silly me)
Only vulnerability that I see is that the back is quite slippery, but you can always get a cover for that.
Haha laughed a lot reading these comments, specially those who apologized for disappointing me by not cracking their phone . Apart from user feedback, there isn't much from official websites like gsmarena or Sony itself on this.
Well, I would not advise you to let it fall to try ^^ and I don't believe in self cracking phones, I'll believe it if it happens with my own one, which I'm am super careful with
But the phone is absolutely amazing !! I knew the "risk" and still bought it, I advise you to do the same
I had once a similar affair with a computer which had a design failure with the hinges, the screw threads were molded in the screen cover, with the torque required to open the lid, it was a sure recipe for a disaster, but at least it was something easy to repair yourself, compared to this phone. Yeah, I have no idea what could cause this phone to break, it doesn't get hot, it has top notch glass and the screen isn't a mechanical piece under heavy load ... Could something be reactive and releasing gases in the IP68 sealed phone ? No idea
Girlfriend and I both own this phone, and have dropped it many many times. Both still in perfect condition.
No problems here, love this phone.
I'll pick option 3, do a search and you'll see this is not a real problem.
I dropped mine once onto Spanish tile and it didn't break. Second time I wasn't so lucky. But it was also my fault - it fell onto a rock with a jagged point. I would have been blown away if it survived it. Even with my experience, I'd vouch for the phone's durability - so much so that I bought ANOTHER one happily
I've had mine for a couple of months now. I put a skinomi skin on the back soon after I got it, so I can't be positive that it hasn't cracked. However, I don't think it has. A couple of not-to-bad falls, and the front screen is still intact. The pressure test is also still good, so I don't think the back is compromised.
No cracks here. And the phone is a beauty and the beast in one package
Same here, dropped it many times, solid device.
One week and counting. Sat on it a couple of times. Nothing is cracked yet.
Every glass-backed phone has always been accompanied by reports of spontaneous cracking. Nothing new there. I've dropped my phone a few times (albeit with a case on) and it's unscathed. I also dropped my Nexus 4 many, many times without breaking it, and the N4 was also plagued with screen cracking complaints when it was released.
If I refused to buy something because of negative comments on forums then my life would be devoid of any gadgets (and I'd be much richer!)
Add a third option to the poll:
"I wear a case and i don't worry about it."
That's what the most owners should vote!

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