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Are there still issues with the screen cracking on the Nexus One?

I'm interested in purchasing a Nexus One but I'm reading a lot of threads and posts online via Google about screens cracking for no reason or after small drops.
The majority of them are dated from a few months ago. Is this still an issue?
Thanks.

Those are isolated incidents and not "issues".

Of course the screen is going to crack if you keep dropping your phone or sitting on it! That's one big DUH. I have when stupid sh*t like that becomes a big story.
Having said that, I have dropped my N1 several times (each time it was in pouch) and I sometimes carry it the front pocket of my trousers - no problem so far.
Now go and look at the following videos:
http://www.youtube.com/watch?v=R1sz5c-R9h0
&
http://www.youtube.com/watch?v=RfqwKa4bT74
Hope this answers your question

I've never really dropped a phone since moving to the big screened smart phone devices... Until... I got my Nexus One.
I've only dropped it once but it was from about 3 ft up and it landed on its top (near the power button). All that happened was the batter cover popped off with the battery and there was a little scuff from where the stone floor took some of the finish off. No biggie. Everything has worked great since and that was back in mid February.
Im typically not one to drop my phones but the one I was most excited about I did in the 1st month. Only once though!

I gotta agree with a lot of people here. I was a bit nervous about getting my N1 hearing all the complaints people were having. I have not had a single one of them. I have no dust under my screen, I have no strange purple or green hue, my screen has not cracked and it's in my pocket all of the time. Sometimes I lean again stuff, or crouch down and think 'oh crap', but it's done nothing bad. I've dropped it twice, but it had a case on so I don't know if that's as reliable as anyone else.
People are saying the touch sensitive buttons are unresponsive, but you just have to hit the top part of them and not the center... which sounds like a hassle, but by day 2 or 3, it becomes commonplace and not an issue at all.
I get a full day of battery life, usually ending up around 30-40% by the end of the night, which is about the same (if not better) than my old WinMo based FUZE... and while some people complain about this, it's a common occurance in any smartphone (or superphone)... it's the price one pays to have a phone that practically funtions as a constantly running laptop.
I say these are all isolated incidents that people are blowing out of proportion because it seems to be human nature to point out the negatives more than to point out the positives. Any electronic device is bound to have a few bad units, it's just the way technology works *shrug*
It would be my recommendation that if you are looking to get an N1, you should. I don't think you will be disappointed, I know I wasn't.
And while you didn't ask, some accessories I would recommend getting if you choose to get the N1 (as this was my next hunt when I was looking to purchase my N1)...
The Case-Mate Tough Case... it's tough, durable, doesn't block out 3G or WiFi signals, fits perfectly, but adds some bulk (not too much and for me actually made the phone a little more comfortable to hold and less awkward feeling like I'm going to drop it)
http://www.case-mate.com/Google-Cases/Case-Mate-Google-Nexus-One-Tough-Cases.asp
And for a screen protector I use the Clarivue Ultra-Clear... I forget I have it a screen protector on there most the time it's so clear, and it's static based so no liquids or adhesives. Plus it can be washed and re-used.
http://www.clarivue.com/htc-nexus-one-screen-protector.html

also people need to keep in mind that the glass on the n1 is larger than the iphone (3.7" vs 3.5") so its going to be more suceptible to damage... this applies to the uber smartphones as well (HD2 and EVO with 4"+ screens)

there have not been any random cracked screen reports in a few months now, so i think the issue is fixed on newer devices.

Thanks for the input, guys.
I'm concerned because there's a lot of more results on Google for "cracked screen nexus one" than there is for "cracked screen htc incredible", "cracked screen iphone", "cracked screen htc HD2" and so on.
I also saw complaints about getting dust on the screen and the color hues issue.
I'd like to get a HTC incredible but I'm on HSPA with Bell in Canada. I don't know if there's plans to release it like they did with the milestone. So I'm considering the Nexus One.
And thanks for the cases suggestion, lostinbeta. It is appreciated.

Light Bleed

screen edge bleed. How many of you have light bleed from around the display area when viewed at an angle? I've gone in to try 3 different phones from 3 diff deliveries and they ALL do it. Even the 3 display model do it. It's driving me nuts. Show of hands to say I'm not crazy and there is still hope to find a good one...
Sent from my HTC PH39100 using xda premium

No, they do that, trust me. It's the way they are assembled. I noticed it as soon as I got the phone, but it doesn't bother me because I know a lot of HTCs are like this. It isn't a defect in quality; rather, a result of the design. Unless your screen is leaking and letting in dust, don't worry about it. It might be annoying at first but you get past it. My Vivid does this and so have the other three HTCs I've had in the past.

Agree completely. I'm on my second Vivid, and both had/have light bleed, especially noticeable when looking at the phone flat towards the top of the phone. I'm a first-time HTC guy so I initially thought the same...that it was an issue with my phone. However, trips to see Vivids at multiple AT&T retail stores, and my second phone, made me comfortable that it was not just "my phone".

That it is endemic to every phone you see means HTC cant build a damn phone properly. Ive never had this issue with my Tytn, Tytn II, EVO, EVO 3D, Inspire. Meaning they can do it right, it is NOT an acceptable result for this phone. The rezound doesnt do it, nor does the sensation. Im going back and if this last shipment doesnt have it fixed its bye bye. God HTC used to be such high quality, now they are turning into metal bodied samsungs...

gtkansan said:
That is is endemic to every phone you see mean HTC cant build a damn phone. Ive never had this issue with my Tytn, Tytn II, EVO, EVO 3D, Inspire. Meaning they can do it right, it is NOT an acceptable result for this phone. The rezound doesnt do it, nor does the sensation. Im going back and if this last shipment doesnt have it fixed its by by. God HTC used to be such high quality, now they are turning into metal bodied samsungs...
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Click to collapse
God damn, calm down. That the light bleeds doesn't necessarily mean the design is wrong or of poor quality. That's just the design. It doesn't affect the way the phone works or how tough it is, it's JUST designed like that. Go ahead and exchange it, your new Vivid will have the same problem and you'll probably just be more bitter about it. Just because one or two phones from a company aren't designed as well as you'd want them to be, doesn't mean the whole company is junk. If you want, go exchange it for a Skyrocket and wince at the ****ty resolution, ghost lines running down the screen and cheap plastic. But none of that should matter because the screen won't bleed.
I have a car from 1991 with 221,000 miles on it. Not that much for that car in particular. I also have a car of the same make from 2000. And while there are definitely differences in build quality and material, the newer car has 322,000 miles on it. Both are running beautifully. Original engines and transmissions, starters, alternators, AC compressors, and basically everything else. But eh, the one from '00 has slightly harder dashboard material, so it's crap and that company can't build cars right.
But you know what, to each his own. *Just my opinion.

markjo said:
God damn, calm down. That the light bleeds doesn't necessarily mean the design is wrong or of poor quality. That's just the design. It doesn't affect the way the phone works or how tough it is, it's JUST designed like that. Go ahead and exchange it, your new Vivid will have the same problem and you'll probably just be more bitter about it. Just because one or two phones from a company aren't designed as well as you'd want them to be, doesn't mean the whole company is junk. If you want, go exchange it for a Skyrocket and wince at the ****ty resolution, ghost lines running down the screen and cheap plastic. But none of that should matter because the screen won't bleed.
I have a car from 1991 with 221,000 miles on it. Not that much for that car in particular. I also have a car of the same make from 2000. And while there are definitely differences in build quality and material, the newer car has 322,000 miles on it. Both are running beautifully. Original engines and transmissions. But eh, the one from '00 has slightly harder dashboard material, so it's crap and that company can't build cars right.
But you know what, to each his own. *Just my opinion.
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Click to collapse
Uhm light bleeding out the edges of the display is not a 'designed that way' type issue. Its a 'we have no quality control' issue. Next youll say that the screen coming unglued from the incredible/evo a while ago was a design aspect. Come on man. To those of us who actually design and build such products, its a manufacturing issue, not design. NO ONE designs them this ****ty.

gtkansan said:
Uhm light bleeding out the edges of the display is not a 'designed that way' type issue. Its a 'we have no quality control' issue. Next youll say that the screen coming unglued from the incredible/evo a while ago was a design aspect. Come on man. To those of us who actually design and build such products, its a manufacturing issue, not design. NO ONE designs them this ****ty.
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Click to collapse
I build engines and work on cars for a living. I do know where you're coming from. So it wasn't designed with as tight tolerances as it could have been or other phones are. But that does not necessarily mean it is of poor quality. They could (and yeah they really should) have built the phone a bit differently so as to avoid that light bleed. It isn't pretty especially with devices that do it more than others.
But you know, I still have my Incredible. It drowned in a river once, fell from the roof of my house (yeah...), has been dropped numerous times, and was submerged into a toilet by a 2-year old at one point. nasty **** man.. but I still have it. I use it as a "micro" tablet around my house. And I've never had a single problem with it.
Now that may just be my luck with my device but in all honesty, I have no problems believing it to be reliable. Others may not be so lucky. But in the case of the Vivid, I agree with you one hundred percent - the light bleed is something that definitely should not be present. But I don't really think it's that big of a problem in terms of actual quality. In manufacturing or in design, it isn't the best. But the device as a whole is solid and sturdy. With my first Vivid, after I bricked it (well not really bricked but gave up on it), I knew I was to exchange it. So I tried gauging the durability of the thing by twisting it, hit it on the table a couple of times and stuff. It was still fine.
Oh and I had a Captivate since new. The GPS never worked no matter what tweaks I did to it, the loudspeaker took a dump two months in, the volume rocker is so soft you don't feel a click, and it overheats while charging, even when it's off. Otherwise it was a great phone.. but eh. Too many bad experiences with Samsung in the past.
I don't know. I do respect your opinion man and don't underestimate your knowledge. Simply expressing my own.

I noticed this on my vivid a few days after I got it but didn't post about it because it doesn't really bother me. You can only see it if you tilt the phone forward and look into the housing and how many of us are going to do that other to look at the "defect." As long as it doesn't effect me using the phone then I'm good.

dtorrez1883 said:
I noticed this on my vivid a few days after I got it but didn't post about it because it doesn't really bother me. You can only see it if you tilt the phone forward and look into the housing and how many of us are going to do that other to look at the "defect." As long as it doesn't effect me using the phone then I'm good.
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Click to collapse
I read in bed at night and in the morning, so the display is dimmed down, but the light bleed stays nearly the same brightness.... its very distracting.

Where Does All That Light Go?
If your phone bleeds light around the edges (of the screen?), where does it go? Will the vivid eventually run out of light when it all bleeds out?
Seriously, I took the case off my Vivid, took it into a dark room, and turned it on. No light coming around the edges of the screen. Of course, even if the screen was not seated properly and some light leaked out around the edge, I wouldn't see it because of the case. I guess I got a phone from a better batch.

None here...
I have absolutely no light bleed on my phone, and even if it was there its a phone not a pace maker , I've seen the Vivids with the bleed at the store and it still wasn't that bad. Someone is being overly dramatic.

brucegil said:
If your phone bleeds light around the edges (of the screen?), where does it go? Will the vivid eventually run out of light when it all bleeds out?
Seriously, I took the case off my Vivid, took it into a dark room, and turned it on. No light coming around the edges of the screen. Of course, even if the screen was not seated properly and some light leaked out around the edge, I wouldn't see it because of the case. I guess I got a phone from a better batch.
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Click to collapse
Im not talking about light coming out AROUND the glass. Im talking about where the bezel meets the actual display area.

Is this light underneath the glass and visible through it? Is it leaking from where the plastic sides of the phone meet the glass, or what. If you could show pictures or actually clarify further, it'd be easier to understand. Now I don't think we are all imagining the same kind of light bleed you are seeing.
The gap around the glass and the gap where the bezel meets the display are the same thing..
In the case of what brucegil is referring to, no light is bleeding on my Vivid. Nor did it bleed on my last one or my past HTC devices. What I and I believe everyone else thinks you're referring to is the light you can see around the edges of the screen when the phone is viewed at an angle. That light is underneath the glass.

I just returned my black vivid for a white vivid today and my black one had a lot of light leak but this white one doesn't have any
Sent from my HTC PH39100 using xda premium

I have yet to see any light bleed, honestly. Maybe I got lucky?
Sent from my HTC Vivid via Tapatalk

Degree's of Separation

So I was reading about some of the problems with screen separation and had a question.
My device showed up and looked perfect except for a tiny(tiny!) part of screen raised about a hairs width on the left side. Had it about a week now with moderate-heavy usage, and haven't noted more separation, still less than a hairs width.
Now it may be splitting hairs (lol!) but I was wondering if I should attempt an RMA? Will it begin to separate more? Besides this everything is great, no dead pixels etc... and little screen thing doesn't bother me, but I don't want it to get worse and then be stuck with the device outside my window for RMA.
Thanks in advance!

Oh, my, I wouldn't replace it for that. Now, I think you COULD, technically, because yes there's always the chance that it will get worse. But if it does, you can deal with it as a warranty issue then.
If my first unit had only had the small amount of screen separation and not a dead pixel RIGHT in the worse spot, I would have kept it in a heartbeat. The second replacement I received has more separation, and also a screen with a horrible color temp--whites are a dingy yellow, quite ugly. The worst thing is, Google is telling some folks (me included) that we MUST return the original unit rather than deciding to keep it and returning the replacement.
Hell, if they'd let me, I would have kept my original, dead pixel and all, rather than take a chance on getting a third one with other problems (including the yellow tint, which I simply hate on tablets). Instead, I had to process another replacement which will hopefully get here tomorrow and be in good shape. Fingers crossed.
So, in short: if all that's wrong with yours is a tiny amount of screen separation, then for your own sanity I strongly recommend that you keep it and not worry about it. Stick it in a case and you'll forget about it quickly enough.

balorok said:
So I was reading about some of the problems with screen separation and had a question.
My device showed up and looked perfect except for a tiny(tiny!) part of screen raised about a hairs width on the left side. Had it about a week now with moderate-heavy usage, and haven't noted more separation, still less than a hairs width.
Now it may be splitting hairs (lol!) but I was wondering if I should attempt an RMA? Will it begin to separate more? Besides this everything is great, no dead pixels etc... and little screen thing doesn't bother me, but I don't want it to get worse and then be stuck with the device outside my window for RMA.
Thanks in advance!
Click to expand...
Click to collapse
My first one was not significant, but with use it became very pronounced. The first replacement arrived with a fairly pronounced 'hump' on the left side of the screen. I don't think anyone is 100% sure what the cause is, but there are likely two reasons: the screws and the adhesive.
If the separation gets worse with significant use (i.e. heat), then it's probably an adhesion problem. If there's separation, but it appears to not get worse, maybe that's purely due to the screws? I don't know, just guessing.
As yours hasn't become worse with a week's moderate to heavy use, it seems unlikely it might suddenly change. However, if you're like me, the anxiety of not knowing will drive you up the wall.
So far, Google seems contend to keep sending replacements until I'm happy - my third device (AKA second replacement) should arrive this week. However, I don't like asking for replacements, I find it to also induce anxiety, so I'm really hoping the new N7 is going to be perfect.

My 4th and 5th Nexus both have exactly the same separation you describe and I've just put them both in a tight case a bought from amazon and not looked back.
Sent from my Nexus 7 using xda app-developers app

balorok said:
So I was reading about some of the problems with screen separation and had a question.
My device showed up and looked perfect except for a tiny(tiny!) part of screen raised about a hairs width on the left side. Had it about a week now with moderate-heavy usage, and haven't noted more separation, still less than a hairs width.
Now it may be splitting hairs (lol!) but I was wondering if I should attempt an RMA? Will it begin to separate more? Besides this everything is great, no dead pixels etc... and little screen thing doesn't bother me, but I don't want it to get worse and then be stuck with the device outside my window for RMA.
Thanks in advance!
Click to expand...
Click to collapse
Mine came last Friday (7/27) and is exactly like what you describe. I’m not going to do anything about it unless it gets worse.

Valkyrie77 said:
Mine came last Friday (7/27) and is exactly like what you describe. I’m not going to do anything about it unless it gets worse.
Click to expand...
Click to collapse
Beware though unless you bought through the play store you may need to deal with Asus for the warranty claim.

balorok said:
So I was reading about some of the problems with screen separation and had a question.
My device showed up and looked perfect except for a tiny(tiny!) part of screen raised about a hairs width on the left side. Had it about a week now with moderate-heavy usage, and haven't noted more separation, still less than a hairs width.
Now it may be splitting hairs (lol!) but I was wondering if I should attempt an RMA? Will it begin to separate more? Besides this everything is great, no dead pixels etc... and little screen thing doesn't bother me, but I don't want it to get worse and then be stuck with the device outside my window for RMA.
Thanks in advance!
Click to expand...
Click to collapse
Mine had a very slight raise on the left, I still did the whole "washer" trick which initially improved it, but I'm not sure if it was even worth it.
The other thing to check for is "flicker" - on auto brightness (particularly in a low light situation), open up Maps, and see if you see any slight flickering. I have this issue, but turning off auto brightness and setting it to about 30% seems to alleviate the issue.
Otherwise, my device is working extremely well - I wouldn't want to RMA for these very slight issues because I couldn't guarantee I wouldn't get something worse.

plambda said:
The other thing to check for is "flicker" - on auto brightness (particularly in a low light situation), open up Maps, and see if you see any slight flickering. I have this issue, but turning off auto brightness and setting it to about 30% seems to alleviate the issue.
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Click to collapse
This whole "flicker in Maps" thing fascinates me, because I swear I've had it on every Tegra 3 tablet I've tried (Transformer Prime, Excite 10, Excite 7.7, Nexus 7). The absolute worse was the Transformer Prime, and it wasn't limited to lower brightness levels.
That really leads me to believe that it's something inherent in the Tegra 3.

wynand32 said:
This whole "flicker in Maps" thing fascinates me, because I swear I've had it on every Tegra 3 tablet I've tried (Transformer Prime, Excite 10, Excite 7.7, Nexus 7). The absolute worse was the Transformer Prime, and it wasn't limited to lower brightness levels.
That really leads me to believe that it's something inherent in the Tegra 3.
Click to expand...
Click to collapse
I've heard this from several people now - although there are others reporting they don't have this issue at all with the N7, which is why plenty of people are sending theirs back for replacements. I would have to see a steady stream of "sent mine back, new one has no flicker issue at all" to consider doing an RMA for the problem. Because for me it just isn't that much of an issue, really.

I just returned a 16gb back to Staples and ordered one from Google Play. The screen was very dark and dingy. Whites were yellowish. The colors looked very washed out compared to my other Android tablets.
I didn't have any separation that I could find though. The silver ring was slightly raised all around the unit and my screen protector fit right inside there to make it flush. I just ordered a new one through Play store, so I'm hoping I don't go from bad to worse.

had to make a tough decision

I was very excited to buy the Nexus 4, and I think not being in the first couple of groups that managed to order the phone turned out to be a good thing. Honestly, the user feedback on this forum and elsewhere has pushed me away, especially after seeing and hearing about he back glass cracking on more than 5 occasions. Actually, 2 such incidents would be one too many. And no, I don't expect this to be solved in any future batches...
This is sad, because I am a true fan of the nexus line and stock android, and I was looking forward to 4.2, as well as always receiving the latest updates.
Well, that ship has sailed, and for now, I've gone and bought the One X+, so let's see how much I'm gonna tolerate HTC sense. I saw it as the next best android alternative, and there's no way in hell I would get a non-android phone...
Maybe if LG and Google prove my theory wrong, I'll go for the nexus 4

Use a case, problem solved

I thought of using a case, but the phone is big enough, and I always keep my phone in my pocket. Plus, when I buy a phone, I'm picky and always like to have a physically attractive phone, so I like to show that off. Even those clear cases take away from the overall physical appeal. So, the one x+ seemed like the best choice there as well.

i dont understand the point of threads like this.... do you think that we care that you are jumping ship? are you expecting sympathy or something?
theres nothing wrong with picking X phone over Y phone... get whatever phone you feel comfortable with (One X, iphone, 1990 Motorola Startac) and enjoy it. no need to let the world know of your displeasure

haha, that's a funny little post norazi... this is the nexus 4 forum, and my post was nexus 4 related, so I thought I'd share my views in hopes that google does actually pay attention. I didn't "jump ship" as you say. I'm still supporting android to the fullest, so it's still in favor of google to some extent. I never had an LG phone, so again, no jumping anything here...
This is an open discussion on the nexus 4 forum about the nexus 4, and I'm interested in knowing if others feel the same way
it's best if you don't comment on what you don't understand (as you claimed in your post)

Good luck with the One X+. We need people like you to support other companies flagship phones too, that way the competition keeps manufacturer on their feed and we benefit from the low price. If you Google actually check this forum I hope they do find this post. Maybe they can learn something and fix any current mishaps and problems from happening in the future. As for me I think i'm one of the lucky ones with an N4 without a defect. It arrive with scratches on the plastics but the phone is perfectly fine.

I'm coming from a Galaxy S variant (Vibrant) and I've got to say, the more popular a phone is, the more idiots you'll draw to the forums. And believe me, idiots are always the most vocal. That's why you've been seeing a lot of N4 hate. It's truly undeserved.
I've had the phone for a day and a half and I love it. Amazing device with enough battery to last me a full day with heavy usage (it lasted from 9 a.m. to 11 p.m. on Tuesday, and I was playing with it the whole time). I had Gorilla Glass (first generation, not as nice as GG2) on my old phone and the screen really took a beating, and then some. But with the screen on, you won't even distinguish it from a brand new Galaxy S.
The phone has a very faint rattle if I shake it hard and out my ear up next to it... haven't noticed the rattle in any other circumstance. It's super fast, as you know. The colors aren't washed out at all. Compared to my calibrated display, it's a little warm with whites and blues are a little too cold, but that's nothing a gamma shifts won't fix. The display on my Galaxy S, in retrospect, looks positively cartoonish.
As for the durability... I haven't marred my phone and don't foresee any issues, but maybe other people are just more prone to that kind of thing.
Anyway good luck with your 1X+. I hear it's a great phone and I'm sure you'll be happy with it. The HTC community is generally pretty good since most of the idiots jumped ship and the diehard devs and fans stuck with their first love(d company).
But seriously, there are some really stupid people posting in this subforum and I really wish we Thanking posts had a negative counterpart.

Hung0702 said:
I'm coming from a Galaxy S variant (Vibrant) and I've got to say, the more popular a phone is, the more idiots you'll draw to the forums. And believe me, idiots are always the most vocal. That's why you've been seeing a lot of N4 hate. It's truly undeserved.
Click to expand...
Click to collapse
People seem to think that they are in the majority of a phone's user base on these forum's. They're not.
They seem to think that because this is a Google Phone they're the only people who know about it. They're not.
We are in the minority, and it's a small one at that.

It's a fact that glass will break, it was a relatively common issue with iPhone 4 and the 4S.
Your post sounded like you expected the glass to be indestructible and then got really disappointed and bitter that it breaks just like glass will.

First of all your talking about ~5 out of how many? (a lot)
2ndly I see the same thing on any new phone release usually related to the front glass, dropping the phone is dropping the phone, end of story.
If you are one who drops your phone, then use a case. If you've never broken your screen, don't worry about it.
I've never run a case on a single of my phones, and I have yet to break one. I don't expect this to be any different. (I had the iPhone 4 as well with glass back).

If you really want a pretty looking phone that's not too big, why not just get an iPhone 5 instead? After having the nexus, that's the only phone worth buying on contact in my opinion, since the nexus is off contact and makes contact androids feel like a rip off.
Sent from my Nexus 4 using xda app-developers app

electric0ant said:
It's a fact that glass will break, it was a relatively common issue with iPhone 4 and the 4S.
Your post sounded like you expected the glass to be indestructible and then got really disappointed and bitter that it breaks just like glass will.
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Click to collapse
Well, one thought is that with the iPhone 4/4S you can get cheap replacement back off ebay. The back for the "Nexus 4" contains only cheap antenna for NFC and wireless charging, so I'd expect backs to pop up as well.

I wish people would stop complaining about the glass back on this phone!!!!!
Its glass, if you drop it the chances are it will break SO DONT DROP IT!!!!!
If you drop phones a lot then get an otterbox or something!
I know loads of iphone users and there phones are fine because they never dropped them. Phones dont just explode ( motsly ) on their own so look after your stuff.
My best freind got a galaxy s3 and dropped it 2 days after he bought it when we was out drinking and the front screen smashed!
I didnt go around saying "oh im not getting one of those the screen smashes if you drop it and the plastic scratches".
Not long back i got mad while playing some xbox and threw my controller and it broke... shocking

Please post this on your blog instead.
Closed

How come HTC have had such a rough journey with the One?

I mean, build quality issues everywhere, and not just with the One. I get it that first batch phones are prone to act up, but somehow HTC always have phones like these and not just in first batches. Why is it like this? Don't they have any sort of quality control at all?
Don't get me wrong, I am a happy HTC One owner with a seemingly faultless phone (just a 1mm gap that I didn't even notice, but my younger brother), but this is scaring me, a lot.
With phones costing as much as they do, and only getting more expensive, you'd expect them to be of a certain quality and not just a five-second put together.

Theshawty said:
I mean, build quality issues everywhere, and not just with the One. I get it that first batch phones are prone to act up, but somehow HTC always have phones like these and not just in first batches. Why is it like this? Don't they have any sort of quality control at all?
Don't get me wrong, I am a happy HTC One owner with a seemingly faultless phone (just a 1mm gap that I didn't even notice, but my younger brother), but this is scaring me, a lot.
With phones costing as much as they do, and only getting more expensive, you'd expect them to be of a certain quality and not just a five-second put together.
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Click to collapse
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium

dladz said:
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
But it seems that HTC have the highest amount of faulty and fault-prone phones. I mean, gaps and things not being fitted correctly. I get that for the first few batches, but now? An acquaintance of mine is on his 5th (fifth) One and the store he bought the original one from (a carrier store but the phone itself is unbranded) has now contacted HTC and he has been promised a Dev edition of the phone and that it will be thoroughly checked before being handed to him.
It shouldn't have to be like that and it's not exactly helping them up from the ground.

Theshawty said:
But it seems that HTC have the highest amount of faulty and fault-prone phones. I mean, gaps and things not being fitted correctly. I get that for the first few batches, but now? An acquaintance of mine is on his 5th (fifth) One and the store he bought the original one from (a carrier store but the phone itself is unbranded) has now contacted HTC and he has been promised a Dev edition of the phone and that it will be thoroughly checked before being handed to him.
It shouldn't have to be like that and it's not exactly helping them up from the ground.
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I have seen a lot of them coming through where i work, maybe i've been quite lucky with past phones, but yea you do have a point with HTC, I think that's why they beefed up their repair service, i've got a number for them which I sometimes give to clients and the quickest turnaround was one day (normally 3 - 5 days, as opposed to two or more weeks) which is pretty phenomenal when you consider that the likes of samsung and blackberry take two weeks to get you your phone back and you seldom have any input on what happens to your phone, kind of like your friend getting promised a dev edition.
My desire HD had a GPS problem, and this is actually my third One, the first one had a back button problem, the second i found that it got quite hot and the third was just as hot when stressed, seems that it's just the way this phone is.
Saying all that though, I apparently got quite lucky with my samsung, only had the one and it was perfect for the ten months i had it for, but again people coming in to my work place with SDS, overheating, call related problems like drops and silence, 3G drop outs, broken wifi, screen anomalies, the works, and blackberries, omfg, that company has got build quality issues, the middles optic button breaking and the software, my word i don't know where to begin, freelancing the bbm software is probably the best move RIM have done in years.
Overall i think that some people are simply unlucky with their phones, I think that HTC's aren't too bad in comparison to other handsets but they are definitely one of the companies that have issues.

dladz said:
I have seen a lot of them coming through where i work, maybe i've been quite lucky with past phones, but yea you do have a point with HTC, I think that's why they beefed up their repair service, i've got a number for them which I sometimes give to clients and the quickest turnaround was one day (normally 3 - 5 days, as opposed to two or more weeks) which is pretty phenomenal when you consider that the likes of samsung and blackberry take two weeks to get you your phone back and you seldom have any input on what happens to your phone, kind of like your friend getting promised a dev edition.
My desire HD had a GPS problem, and this is actually my third One, the first one had a back button problem, the second i found that it got quite hot and the third was just as hot when stressed, seems that it's just the way this phone is.
Saying all that though, I apparently got quite lucky with my samsung, only had the one and it was perfect for the ten months i had it for, but again people coming in to my work place with SDS, overheating, call related problems like drops and silence, 3G drop outs, broken wifi, screen anomalies, the works, and blackberries, omfg, that company has got build quality issues, the middles optic button breaking and the software, my word i don't know where to begin, freelancing the bbm software is probably the best move RIM have done in years.
Overall i think that some people are simply unlucky with their phones, I think that HTC's aren't too bad in comparison to other handsets but they are definitely one of the companies that have issues.
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The One does get hot, there's no way you can get around that and it's the metal that's to blame. I think it goes without saying that metal conducts heat and cold a lot better than plastic. Though the S4 has occasional overheating as well.

Theshawty said:
The One does get hot, there's no way you can get around that and it's the metal that's to blame. I think it goes without saying that metal conducts heat and cold a lot better than plastic. Though the S4 has occasional overheating as well.
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Oh crikey yea, the S4 can bake, I had a hard choice between the two, I had the One first, got some white solo beats, two screen protectors and a double dip flip case for free.
I spent about a week with it and was about to exchange it for the S4 and return all my bits, but it really grew on me, not to mention the build quality is probably the best i have ever seen on a phone (bar a few bad eggs of course) coupled with the fact that they're both generally the same hardware bar the overclock on the S4 i decided to opt for the One and since then i'm constantly reaffirmed that i did the right thing, I'd missed sense since the EVO 3D and i'm glad i stuck it out, the S4 for me was a bit floaty, if you know what i mean, everything is really bright and in your face, I knew i would have just put apex and a theme on there and had done with touchwiz, I can still do that on the One but i actually like sense this time round.
Plus there are a lot of experimental features like the air gestures which i knew were just extra factors for possible failings, many of which have already been reported (phone calls in pockets, volume going up and down on it's own, screen clicking things without you doing anything, etc)
I've heard about a few things you can do about the heat on the One, apparently theres a cooling feature in some of the kernels but i'm not holding much hope for it's actual real life performance, i guess time will tell.

dladz said:
Oh crikey yea, the S4 can bake, I had a hard choice between the two, I had the One first, got some white solo beats, two screen protectors and a double dip flip case for free.
I spent about a week with it and was about to exchange it for the S4 and return all my bits, but it really grew on me, not to mention the build quality is probably the best i have ever seen on a phone (bar a few bad eggs of course) coupled with the fact that they're both generally the same hardware bar the overclock on the S4 i decided to opt for the One and since then i'm constantly reaffirmed that i did the right thing, I'd missed sense since the EVO 3D and i'm glad i stuck it out, the S4 for me was a bit floaty, if you know what i mean, everything is really bright and in your face, I knew i would have just put apex and a theme on there and had done with touchwiz, I can still do that on the One but i actually like sense this time round.
Plus there are a lot of experimental features like the air gestures which i knew were just extra factors for possible failings, many of which have already been reported (phone calls in pockets, volume going up and down on it's own, screen clicking things without you doing anything, etc)
I've heard about a few things you can do about the heat on the One, apparently theres a cooling feature in some of the kernels but i'm not holding much hope for it's actual real life performance, i guess time will tell.
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The S4 can take a hike. I could have accepted that it's plastic, but it has a lot of things I don't like:
Glossy/slippery polycarbonate
Physical home button
Ugly design
Samsung

I have been a samsung fan since the S2, but have to say, the build quality of the ONE, even with the so called gaps, is a lot better than the S3 and S4.
The galaxy s2 was amazing for build quality, no squeeking back cover, and withstood drops onto concrete without breaking. The S3 and S4 and squeeking, badly built, dainty devices that break with only minor 1 foot drops.
I've dropped my HTC One, twice, from over a meter, onto stone tiles, with only scuffs to the corners of the housing. Two friends have broken their SGS3's, one twice, with only 1 foot drops onto the floor.
As for overheating, my One gets what could only be described as warm, not hot. Sgs4 overheats like mad.
I think HTC are getting a rough deal, because they aren't Samsung or Apple. As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.

biffsmash said:
As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.
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Oh, don't I know it, lol! :laugh:

dladz said:
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium
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Agreed. OP, head on over to the Apple forums, search for iPhone 5 threads from October last year and you'll see that there were tons of issues with the iPhone 5 on launch from the cosmetic (the electroplating on the chamfered edges was poor and you get screen sensitivity issues when you use the phone while it's plugged in).
I think we're just more sensitive with HTC issues because they've had a really rough time of it the past 24 months -- whether it's in the financial press or among tech sites and everything gets blown out of proportion.

jpbl1976 said:
Agreed. OP, head on over to the Apple forums, search for iPhone 5 threads from October last year and you'll see that there were tons of issues with the iPhone 5 on launch from the cosmetic (the electroplating on the chamfered edges was poor and you get screen sensitivity issues when you use the phone while it's plugged in).
I think we're just more sensitive with HTC issues because they've had a really rough time of it the past 24 months -- whether it's in the financial press or among tech sites and everything gets blown out of proportion.
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I know about the issues the iPhone 5 had. Anyways, I think everyone are praising Samsung because Samsung has a lot of money and easily enough money to pay off reviewers. I mean, why else would anyone with a fully functioning brain even remotely like something made out of glossy polycarbonate and have an ugly design at that?
It's to me something extremely hard to understand, but maybe it's because I think logically, who knows.

biffsmash said:
I have been a samsung fan since the S2, but have to say, the build quality of the ONE, even with the so called gaps, is a lot better than the S3 and S4.
The galaxy s2 was amazing for build quality, no squeeking back cover, and withstood drops onto concrete without breaking. The S3 and S4 and squeeking, badly built, dainty devices that break with only minor 1 foot drops.
I've dropped my HTC One, twice, from over a meter, onto stone tiles, with only scuffs to the corners of the housing. Two friends have broken their SGS3's, one twice, with only 1 foot drops onto the floor.
As for overheating, my One gets what could only be described as warm, not hot. Sgs4 overheats like mad.
I think HTC are getting a rough deal, because they aren't Samsung or Apple. As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.
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What rubbish. The S3 or 4 for that matter might feel less strong, but if anything they are stronger and the fit and finish is better. My One (im on my third after rejecting the other 2 for faults) is lumpy on the sides, it has variable gaps all around and seems easily damaged. Its already more marked than my S3 was at the end of its life despite being in a case.
I eventually cracked the back of my S3, I replaced it with a new original part for £8 and sold it on for £300 after a year. I have already seen marked HTC Ones sell for less.
Its a beautiful phone but flawed like no other.
---------- Post added at 12:17 PM ---------- Previous post was at 12:15 PM ----------
Theshawty said:
I know about the issues the iPhone 5 had. Anyways, I think everyone are praising Samsung because Samsung has a lot of money and easily enough money to pay off reviewers. I mean, why else would anyone with a fully functioning brain even remotely like something made out of glossy polycarbonate and have an ugly design at that?
It's to me something extremely hard to understand, but maybe it's because I think logically, who knows.
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No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.

rovex said:
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.
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Lol!
I would accept that the phone is made out of polycarbonate or other types of plastic, but why the hell did they go with the glossy/slippery finish?
The S3 and S4 both feel budget, there's no denying that and one doesn't want to put a case on his or her One solely because it feels so great but I will have to put a case on it because it's more prone to serious injuries than any other phone I've ever had. Plastic seems to withstand damage the most. I think I've dropped my S3 in a lot of various ways. Screen down, screen up, each of the sides and then I remember I dropped it and it literally bounced off on a solid concrete floor and how does it look today? Almost mint. It's got minor scratches on a the back only visible if you look like really close. It's got some color loss in one of the upper corners and that's about it, the screen has no scratches whatsoever.
That's what I liked with the S3. I don't dare drop the One.

Theshawty said:
Lol!
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Keep laughing, it just shows im right.

rovex said:
Keep laughing, it just shows im right.
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I do accept people's opinions. It's not like I'm showing metal phones down their throats. If they want plastic phones, that's fine.

Theshawty said:
I do accept people's opinions. It's not like I'm showing metal phones down their throats. If they want plastic phones, that's fine.
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Then maybe you needed to word your comment better rather than sound so self righteous. There is no right and wrong in design.
Its cultural, design is very much a cultural thing. Take cars for example, Americans like their cars massive, bloated, over the top, loud, garish. The Chinese like them bland, slab sided with tiny wheels, ill proportioned to my eyes.
Some like the glossy finish, it doesnt take Samsung to pay them off. after all the designers and whoever signed off the design must like it, and it has sold 10 million in a month..

rovex said:
What rubbish. The S3 or 4 for that matter might feel less strong, but if anything they are stronger and the fit and finish is better. My One (im on my third after rejecting the other 2 for faults) is lumpy on the sides, it has variable gaps all around and seems easily damaged. Its already more marked than my S3 was at the end of its life despite being in a case.
I eventually cracked the back of my S3, I replaced it with a new original part for £8 and sold it on for £300 after a year. I have already seen marked HTC Ones sell for less.
Its a beautiful phone but flawed like no other.
---------- Post added at 12:17 PM ---------- Previous post was at 12:15 PM ----------
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.
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I don't know why you're flaming the other poster: he's only expressing his opinion. Also, what you meant to write was "you're too self-important..."
Seriously, though -- the main critique against the GS4 is that it's ugly -- the reviewers are just afraid of not getting any inside information on upcoming Samsung releases which is why they're circumventing the fact that the S4 is a poorly-designed device.
---------- Post added at 07:45 PM ---------- Previous post was at 07:38 PM ----------
rovex said:
Then maybe you needed to word your comment better rather than sound so self righteous. There is no right and wrong in design.
Its cultural, design is very much a cultural thing. Take cars for example, Americans like their cars massive, bloated, over the top, loud, garish. The Chinese like them bland, slab sided with tiny wheels, ill proportioned to my eyes.
Some like the glossy finish, it doesnt take Samsung to pay them off. after all the designers and whoever signed off the design must like it, and it has sold 10 million in a month..
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In the first place, those sales figures are meaningless absent context: you have to ask things like: did Samsung subsidize the sales? Was there a discount incentive to order in bulk? How many units were available to ship? Also, you have to take into account the fact that there were production issues with the HTC One.
Besides, HTC have come and said that they've sold 5 of the One. That isn't too bad considering that Samsung can outspend everyone outside of Apple to market their devices -- and that includes giving retailers sales incentives and their more aggressive advertising.

All I can say is this.
I had an s2 for about 2yrs and the main problems I had with it was, the charger port going out. Overheating, it would get almost burning hot in my pocket, and with the jelly bean update the battery die way to fast. Would lose 3-5% just by unplugging.
The s3 didn't add much I wanted so I didn't get one
My friend did and had the s2 before. Said it wasn't much of a change and that the s3 was cheap. He broke the battery back, chip the sides and then finally broke the screen.
Had the phone not about 6months. He said his old s2 was build better and last longer then that and he went back to it once the s3 was done.
To me the HTC one feels nice and I don't have a problem with anything. No overheating, crazy battery, I haven't drop it but I'm willing to beat it won't fall apart like a s3 or s4.
But to each his own. There is people who look iPhones but imo they are cheap parts of crap. Have replaced way to many screens for people that drop them from small Heights.

jpbl1976 said:
I don't know why you'r flaming the other poster: he's only expressing his opinion. Also, what you meant to write was "you're too self-important..."
Seriously, though -- the main critique against the GS4 is that it's ugly -- the reviewers are just afraid of not getting any inside information on upcoming Samsung releases which is why they're circumventing the fact that the S4 is a poorly-designed device.
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Why? Well this is what he said..
'It's to me something extremely hard to understand, but maybe it's because I think logically, who knows. '
So anyone who likes the S4 is not thinking logically? There is no logic to taste anyway..
I have said this before in previous threads but the S4 is a quality device. Its made of good quality plastic, and crucially, its made well. The HTC is also made of good quality materials, but its made badly. Whether you like how the material are used is not a build quality issue, its an issue of taste.

I'll try to word my sentences better next time. Sometimes, they sound better in my head and in my native language then come out sounding completely wrong in English. ^^