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I don't believe there is a flawless Nexus out there

I think whether your Nexus is flawless or not depends on whether you're noticing the faults. If the faults aren't noticeable to you then that's as good as them not being there but I believe they are still there.
I'm on my 5th Nexus and it has 9 hot pixels. They're tiny, so you wouldn't notice them if you weren't keen-eyed but they're there. Most people probably would not notice them. That's 3 out of 5 so far with pixel problems.
All units I've had so far have had a problem on the left side of the device. Either the back cover doesn't sit quite right in the middle left area, or the screen is lifting. I don't think it's possible to have neither of these issues because of the way the thing is built. Have a real good look down the left side, is the rim slightly warped inwards anywhere? Is the back cover sitting with a tiny gap between it and the rim anywhere? Does the back cover stick out by a hair's width from the rim anywhere? Is the screen lifting ever so slightly anywhere? I bet at least one of these is true. Again, you may not notice minor screen lift or the back cover sitting with a slight gap but the fault is still there. It's just designed badly and if you don't have a screen lift issue, I'm sure you will eventually.
Every unit I've owned has had backlight bleed. Some obvious, some less so.
I think LCD problems such as backlight bleed and hot or dead pixels are widespread. I think the screen lift/left side design problem involves every single unit.
These are just faults that are minor and to be honest, may not bother or even be visible to most users. But they do mean the level of QC is far far lower than most other manufacturers. People make the argument that the Nexus is cheap, so "what do you expect?", but this is beside the point.
I will never buy another Asus product, ever.

Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium

Hi
oona rezo said:
Shame you're so unlucky. Honestly, I'm mind-numbingly picky about my gear but my GN7 has none of the faults you list.
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
Over the years I've had loads of Asus tech; every last thing is/was top notch.
I do hope you have better luck with future purchases
Sent from my Nexus 7 using xda premium
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Completely happy here as well, no problems.
There seems to be too many people wanting absolute perfection out of a mass produced cheap as chips device, and they do all they can to find the tiniest of flaws.
Dead pixels are obvious, so you would notice them immediately and quite entitled to take it back, however I'm wondering if what the OP is seeing are tiny tiny flaws in the filters which are only visible when viewing a black screen on maximum brightness in the dark. All LCDs will show something like this if you look hard enough. You couldn't use it like this without burning your eyes out so in everyday use, it simply isn't noticable and isn't a flaw, it is just a limitation of the technology. Same goes for back light bleed, all LCD panels have it to some extend, and looking for it in the dark at maximum brightness is sure to find it, but again would you use the tablet at such settings.
News alert: We do not have perfect display technologies yet, they all have flaws or cons, especially if you look for them. I paid £1500 for a 15" LCD panel not that long ago, that had more flaws anyone is complaining about now but had advantages over and above CRT at the time you just accepted them as part of the technology and enjoy the advantages.
I read all the same complaints about my HTC One X and almost didn't buy it, but so glad I did and zero problems. I came in here and read about all the issues with the Nexus 7 and almost didn't buy it, but remembered reading all the doom and gloom and about the One X, so bought it and absolutely love it.
Yes devices will have real faults or problems, and complain and get it exchanged by all means, I would, but around XDA they seem to go further than broken devices into complaints about microns of differences. Who cares about a hairs width if the device is working perfectly! Every forum in XDA is the same.
Regards
Phil

My first is good enough for me after numerous stress tests. Sorry for you.
Btw, I'm not that picky about it anyway.

I think that also one of the problems is just human - that we hold these devices rather than set them down - and thus our fingers are always sensing microns of differences as we shift our fingers around. 3/1000ths edge or mating error in my laptop (as I type on my actual lap) is nothing - on my tablet a constant reminder this is a cheap device!
I do think pixels could easily be checked in process, and weighted for defect before shipping. Any in constant view - like center 80% - are unacceptable. Perimeter edge pixels not so much...

It's your bad luck, I'm sorry to say.
I'm on unit 3 which has zero screen-lift, zero dead pixels, zero problematic light bleed (eg no flare that affects visible colour density), zero problems with back cover seating. Which is also my good luck.
I've said before on this forum, there are clearly WAY too many QA issues on these tablets, and I have been advising friends and family to stay clear of them until the issues are sorted, but this does not mean that ALL units are defective - as a read around the various threads here will reveal.

Ive got 2 C80 versions. They are flawless. I also know one at work who is very happy, and he owns apple devices including iCrap!

You can believe whatever you want. Doesn't make you right.....just like I don't believe you have had 5 defective units. That's my prerogative. Doesn't make me right, either.
And nobody really cares what you buy!!!!!

If you can't be happy after 5 units you need to buy something else.I would never keep buying the same thing after the second was not up to par with my expectations.
Anyone having trouble after having the first one replaced is just a glutton for punishment or looking something to whine about. They make ipads every day.:laugh:

I'm now on my fourth Nexus, had two C60 or C70 that had screen lift and stuck pixels along with some backlight bleed. Picked up a C80K which had a small amount of screen lift and really bad backlight bleed along the bottom of the screen, which was really irritating when watching a video in low light. Took that back for another C80K which has a very small screen lift and a faint backlight bleed, I don't know whether I'm just being picky or not but so far I'm OK with this one.

Got one and that had a washed out screen and image retention. Ridiculous how they can have so many devices out there with flaws.

Screen lift on left side as well.Have insurance with whom I bought it at. Waiting for a few months to see if these issues get worked out before I go and exchange it. Not that big of a deal to me, but it is there none the less.

Just fix the damn thing yourself and enjoy it.
My first one was flawless until I killed it screwing with the bootloader. Second one had screen lift that I fixed using washers. The official Asus fix is leaving the screws out. I'm pretty sure I'd rather spend 30seconds doing that myself then deal with your nonsense aggregation.
Yes there is a design flaw with the screen. Most will have this. Going through 9 is retarded. You should just stop your wasting everyone's time (Your and Asus).
Sent from my Nexus 7 using xda premium

My first one I got had no problems. As for my second one... Oh wait there wasn't a second one I'm still using the first one over a month later
Sent from my locked down carrier phone piece of crap HTC Vivid using Tapatalk 2

I agree with the op. I've gone through several. All of which with the same screen lift. However I plan to fix it myself rather than complain about a product. Nothing beats this tablet in its price range and form factor. So I'm just gunna deal with what I got.
Sent From My Toro+ via White Tapatalk

My first one had screen lift, did an RMA to Google, second unit perfect no problems.
I cant speak for people reporting sending 20 plus units back to google and still having issues. But I do believe the people buying from retail locations seeing a screen lift and returning it again and expecting not to see screen lift, when most likely it was being swapped from the same shipment their defective product came in on. Probably should just get the RMA process through google a shot

Well, my C90 seems pretty flawless.. hope I won't find any problems. As far as I tested it, there are none of the known issues.

oona rezo said:
The fact is, the overwhelming majority of happy users will not post one single review stating as such. People with problems complain. Only complaints get heard.
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Agreed... But the number of folks having issues and having raised them is now sizable. Check the XDA polls, over 700+ folks having reported various defects as documented in multiple threads, some of the defects are unbelievable if one thinks about manufacturing standards or QC, or just the design. I know in terms of percentage it still may be very less folks with issues, but just the type of issues reported is scary enough. I see similar posts in other ASUS forums and the reason I postponed on Prime as well.
I hoped that ASUS/GOOG would at least own up and make a statement that they have manufacturing defects, seeing users of these new tablets trying to fix these issues themselves or just living with it is pathetic imho...

I've got one c70 and one c80. Both are flawless, and I'm a really picky person. I grabbed them from Walmart.
Sent from my Nexus 7 using Tapatalk 2

c80 for me. About 2 weeks old now. Absolutely flawless.
Sent with my Nexus 7

How come HTC have had such a rough journey with the One?

I mean, build quality issues everywhere, and not just with the One. I get it that first batch phones are prone to act up, but somehow HTC always have phones like these and not just in first batches. Why is it like this? Don't they have any sort of quality control at all?
Don't get me wrong, I am a happy HTC One owner with a seemingly faultless phone (just a 1mm gap that I didn't even notice, but my younger brother), but this is scaring me, a lot.
With phones costing as much as they do, and only getting more expensive, you'd expect them to be of a certain quality and not just a five-second put together.

Theshawty said:
I mean, build quality issues everywhere, and not just with the One. I get it that first batch phones are prone to act up, but somehow HTC always have phones like these and not just in first batches. Why is it like this? Don't they have any sort of quality control at all?
Don't get me wrong, I am a happy HTC One owner with a seemingly faultless phone (just a 1mm gap that I didn't even notice, but my younger brother), but this is scaring me, a lot.
With phones costing as much as they do, and only getting more expensive, you'd expect them to be of a certain quality and not just a five-second put together.
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In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium

dladz said:
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium
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But it seems that HTC have the highest amount of faulty and fault-prone phones. I mean, gaps and things not being fitted correctly. I get that for the first few batches, but now? An acquaintance of mine is on his 5th (fifth) One and the store he bought the original one from (a carrier store but the phone itself is unbranded) has now contacted HTC and he has been promised a Dev edition of the phone and that it will be thoroughly checked before being handed to him.
It shouldn't have to be like that and it's not exactly helping them up from the ground.

Theshawty said:
But it seems that HTC have the highest amount of faulty and fault-prone phones. I mean, gaps and things not being fitted correctly. I get that for the first few batches, but now? An acquaintance of mine is on his 5th (fifth) One and the store he bought the original one from (a carrier store but the phone itself is unbranded) has now contacted HTC and he has been promised a Dev edition of the phone and that it will be thoroughly checked before being handed to him.
It shouldn't have to be like that and it's not exactly helping them up from the ground.
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I have seen a lot of them coming through where i work, maybe i've been quite lucky with past phones, but yea you do have a point with HTC, I think that's why they beefed up their repair service, i've got a number for them which I sometimes give to clients and the quickest turnaround was one day (normally 3 - 5 days, as opposed to two or more weeks) which is pretty phenomenal when you consider that the likes of samsung and blackberry take two weeks to get you your phone back and you seldom have any input on what happens to your phone, kind of like your friend getting promised a dev edition.
My desire HD had a GPS problem, and this is actually my third One, the first one had a back button problem, the second i found that it got quite hot and the third was just as hot when stressed, seems that it's just the way this phone is.
Saying all that though, I apparently got quite lucky with my samsung, only had the one and it was perfect for the ten months i had it for, but again people coming in to my work place with SDS, overheating, call related problems like drops and silence, 3G drop outs, broken wifi, screen anomalies, the works, and blackberries, omfg, that company has got build quality issues, the middles optic button breaking and the software, my word i don't know where to begin, freelancing the bbm software is probably the best move RIM have done in years.
Overall i think that some people are simply unlucky with their phones, I think that HTC's aren't too bad in comparison to other handsets but they are definitely one of the companies that have issues.

dladz said:
I have seen a lot of them coming through where i work, maybe i've been quite lucky with past phones, but yea you do have a point with HTC, I think that's why they beefed up their repair service, i've got a number for them which I sometimes give to clients and the quickest turnaround was one day (normally 3 - 5 days, as opposed to two or more weeks) which is pretty phenomenal when you consider that the likes of samsung and blackberry take two weeks to get you your phone back and you seldom have any input on what happens to your phone, kind of like your friend getting promised a dev edition.
My desire HD had a GPS problem, and this is actually my third One, the first one had a back button problem, the second i found that it got quite hot and the third was just as hot when stressed, seems that it's just the way this phone is.
Saying all that though, I apparently got quite lucky with my samsung, only had the one and it was perfect for the ten months i had it for, but again people coming in to my work place with SDS, overheating, call related problems like drops and silence, 3G drop outs, broken wifi, screen anomalies, the works, and blackberries, omfg, that company has got build quality issues, the middles optic button breaking and the software, my word i don't know where to begin, freelancing the bbm software is probably the best move RIM have done in years.
Overall i think that some people are simply unlucky with their phones, I think that HTC's aren't too bad in comparison to other handsets but they are definitely one of the companies that have issues.
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The One does get hot, there's no way you can get around that and it's the metal that's to blame. I think it goes without saying that metal conducts heat and cold a lot better than plastic. Though the S4 has occasional overheating as well.

Theshawty said:
The One does get hot, there's no way you can get around that and it's the metal that's to blame. I think it goes without saying that metal conducts heat and cold a lot better than plastic. Though the S4 has occasional overheating as well.
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Oh crikey yea, the S4 can bake, I had a hard choice between the two, I had the One first, got some white solo beats, two screen protectors and a double dip flip case for free.
I spent about a week with it and was about to exchange it for the S4 and return all my bits, but it really grew on me, not to mention the build quality is probably the best i have ever seen on a phone (bar a few bad eggs of course) coupled with the fact that they're both generally the same hardware bar the overclock on the S4 i decided to opt for the One and since then i'm constantly reaffirmed that i did the right thing, I'd missed sense since the EVO 3D and i'm glad i stuck it out, the S4 for me was a bit floaty, if you know what i mean, everything is really bright and in your face, I knew i would have just put apex and a theme on there and had done with touchwiz, I can still do that on the One but i actually like sense this time round.
Plus there are a lot of experimental features like the air gestures which i knew were just extra factors for possible failings, many of which have already been reported (phone calls in pockets, volume going up and down on it's own, screen clicking things without you doing anything, etc)
I've heard about a few things you can do about the heat on the One, apparently theres a cooling feature in some of the kernels but i'm not holding much hope for it's actual real life performance, i guess time will tell.

dladz said:
Oh crikey yea, the S4 can bake, I had a hard choice between the two, I had the One first, got some white solo beats, two screen protectors and a double dip flip case for free.
I spent about a week with it and was about to exchange it for the S4 and return all my bits, but it really grew on me, not to mention the build quality is probably the best i have ever seen on a phone (bar a few bad eggs of course) coupled with the fact that they're both generally the same hardware bar the overclock on the S4 i decided to opt for the One and since then i'm constantly reaffirmed that i did the right thing, I'd missed sense since the EVO 3D and i'm glad i stuck it out, the S4 for me was a bit floaty, if you know what i mean, everything is really bright and in your face, I knew i would have just put apex and a theme on there and had done with touchwiz, I can still do that on the One but i actually like sense this time round.
Plus there are a lot of experimental features like the air gestures which i knew were just extra factors for possible failings, many of which have already been reported (phone calls in pockets, volume going up and down on it's own, screen clicking things without you doing anything, etc)
I've heard about a few things you can do about the heat on the One, apparently theres a cooling feature in some of the kernels but i'm not holding much hope for it's actual real life performance, i guess time will tell.
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The S4 can take a hike. I could have accepted that it's plastic, but it has a lot of things I don't like:
Glossy/slippery polycarbonate
Physical home button
Ugly design
Samsung

I have been a samsung fan since the S2, but have to say, the build quality of the ONE, even with the so called gaps, is a lot better than the S3 and S4.
The galaxy s2 was amazing for build quality, no squeeking back cover, and withstood drops onto concrete without breaking. The S3 and S4 and squeeking, badly built, dainty devices that break with only minor 1 foot drops.
I've dropped my HTC One, twice, from over a meter, onto stone tiles, with only scuffs to the corners of the housing. Two friends have broken their SGS3's, one twice, with only 1 foot drops onto the floor.
As for overheating, my One gets what could only be described as warm, not hot. Sgs4 overheats like mad.
I think HTC are getting a rough deal, because they aren't Samsung or Apple. As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.

biffsmash said:
As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.
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Oh, don't I know it, lol! :laugh:

dladz said:
In all fairness, HTC aren't alone when it comes to bad batches. Literally every phone has had its problems, as soon as a phone hits the masses there's always going to be problems. And in all honesty the one has stood up pretty well. Besides the phone getting hot I can't say that I've has any issues myself.
Sent from my HTC One using xda premium
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Agreed. OP, head on over to the Apple forums, search for iPhone 5 threads from October last year and you'll see that there were tons of issues with the iPhone 5 on launch from the cosmetic (the electroplating on the chamfered edges was poor and you get screen sensitivity issues when you use the phone while it's plugged in).
I think we're just more sensitive with HTC issues because they've had a really rough time of it the past 24 months -- whether it's in the financial press or among tech sites and everything gets blown out of proportion.

jpbl1976 said:
Agreed. OP, head on over to the Apple forums, search for iPhone 5 threads from October last year and you'll see that there were tons of issues with the iPhone 5 on launch from the cosmetic (the electroplating on the chamfered edges was poor and you get screen sensitivity issues when you use the phone while it's plugged in).
I think we're just more sensitive with HTC issues because they've had a really rough time of it the past 24 months -- whether it's in the financial press or among tech sites and everything gets blown out of proportion.
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I know about the issues the iPhone 5 had. Anyways, I think everyone are praising Samsung because Samsung has a lot of money and easily enough money to pay off reviewers. I mean, why else would anyone with a fully functioning brain even remotely like something made out of glossy polycarbonate and have an ugly design at that?
It's to me something extremely hard to understand, but maybe it's because I think logically, who knows.

biffsmash said:
I have been a samsung fan since the S2, but have to say, the build quality of the ONE, even with the so called gaps, is a lot better than the S3 and S4.
The galaxy s2 was amazing for build quality, no squeeking back cover, and withstood drops onto concrete without breaking. The S3 and S4 and squeeking, badly built, dainty devices that break with only minor 1 foot drops.
I've dropped my HTC One, twice, from over a meter, onto stone tiles, with only scuffs to the corners of the housing. Two friends have broken their SGS3's, one twice, with only 1 foot drops onto the floor.
As for overheating, my One gets what could only be described as warm, not hot. Sgs4 overheats like mad.
I think HTC are getting a rough deal, because they aren't Samsung or Apple. As soon as you tell someone your phone is HTC, they instantly lose interest and wonder off lol.
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What rubbish. The S3 or 4 for that matter might feel less strong, but if anything they are stronger and the fit and finish is better. My One (im on my third after rejecting the other 2 for faults) is lumpy on the sides, it has variable gaps all around and seems easily damaged. Its already more marked than my S3 was at the end of its life despite being in a case.
I eventually cracked the back of my S3, I replaced it with a new original part for £8 and sold it on for £300 after a year. I have already seen marked HTC Ones sell for less.
Its a beautiful phone but flawed like no other.
---------- Post added at 12:17 PM ---------- Previous post was at 12:15 PM ----------
Theshawty said:
I know about the issues the iPhone 5 had. Anyways, I think everyone are praising Samsung because Samsung has a lot of money and easily enough money to pay off reviewers. I mean, why else would anyone with a fully functioning brain even remotely like something made out of glossy polycarbonate and have an ugly design at that?
It's to me something extremely hard to understand, but maybe it's because I think logically, who knows.
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No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.

rovex said:
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.
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Lol!
I would accept that the phone is made out of polycarbonate or other types of plastic, but why the hell did they go with the glossy/slippery finish?
The S3 and S4 both feel budget, there's no denying that and one doesn't want to put a case on his or her One solely because it feels so great but I will have to put a case on it because it's more prone to serious injuries than any other phone I've ever had. Plastic seems to withstand damage the most. I think I've dropped my S3 in a lot of various ways. Screen down, screen up, each of the sides and then I remember I dropped it and it literally bounced off on a solid concrete floor and how does it look today? Almost mint. It's got minor scratches on a the back only visible if you look like really close. It's got some color loss in one of the upper corners and that's about it, the screen has no scratches whatsoever.
That's what I liked with the S3. I don't dare drop the One.

Theshawty said:
Lol!
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Keep laughing, it just shows im right.

rovex said:
Keep laughing, it just shows im right.
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I do accept people's opinions. It's not like I'm showing metal phones down their throats. If they want plastic phones, that's fine.

Theshawty said:
I do accept people's opinions. It's not like I'm showing metal phones down their throats. If they want plastic phones, that's fine.
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Then maybe you needed to word your comment better rather than sound so self righteous. There is no right and wrong in design.
Its cultural, design is very much a cultural thing. Take cars for example, Americans like their cars massive, bloated, over the top, loud, garish. The Chinese like them bland, slab sided with tiny wheels, ill proportioned to my eyes.
Some like the glossy finish, it doesnt take Samsung to pay them off. after all the designers and whoever signed off the design must like it, and it has sold 10 million in a month..

rovex said:
What rubbish. The S3 or 4 for that matter might feel less strong, but if anything they are stronger and the fit and finish is better. My One (im on my third after rejecting the other 2 for faults) is lumpy on the sides, it has variable gaps all around and seems easily damaged. Its already more marked than my S3 was at the end of its life despite being in a case.
I eventually cracked the back of my S3, I replaced it with a new original part for £8 and sold it on for £300 after a year. I have already seen marked HTC Ones sell for less.
Its a beautiful phone but flawed like no other.
---------- Post added at 12:17 PM ---------- Previous post was at 12:15 PM ----------
No it because your tastes differ and youre to self important to accept anyone elses opinion. I actually prefer the front of the S4, but the back of the One.
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I don't know why you're flaming the other poster: he's only expressing his opinion. Also, what you meant to write was "you're too self-important..."
Seriously, though -- the main critique against the GS4 is that it's ugly -- the reviewers are just afraid of not getting any inside information on upcoming Samsung releases which is why they're circumventing the fact that the S4 is a poorly-designed device.
---------- Post added at 07:45 PM ---------- Previous post was at 07:38 PM ----------
rovex said:
Then maybe you needed to word your comment better rather than sound so self righteous. There is no right and wrong in design.
Its cultural, design is very much a cultural thing. Take cars for example, Americans like their cars massive, bloated, over the top, loud, garish. The Chinese like them bland, slab sided with tiny wheels, ill proportioned to my eyes.
Some like the glossy finish, it doesnt take Samsung to pay them off. after all the designers and whoever signed off the design must like it, and it has sold 10 million in a month..
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In the first place, those sales figures are meaningless absent context: you have to ask things like: did Samsung subsidize the sales? Was there a discount incentive to order in bulk? How many units were available to ship? Also, you have to take into account the fact that there were production issues with the HTC One.
Besides, HTC have come and said that they've sold 5 of the One. That isn't too bad considering that Samsung can outspend everyone outside of Apple to market their devices -- and that includes giving retailers sales incentives and their more aggressive advertising.

All I can say is this.
I had an s2 for about 2yrs and the main problems I had with it was, the charger port going out. Overheating, it would get almost burning hot in my pocket, and with the jelly bean update the battery die way to fast. Would lose 3-5% just by unplugging.
The s3 didn't add much I wanted so I didn't get one
My friend did and had the s2 before. Said it wasn't much of a change and that the s3 was cheap. He broke the battery back, chip the sides and then finally broke the screen.
Had the phone not about 6months. He said his old s2 was build better and last longer then that and he went back to it once the s3 was done.
To me the HTC one feels nice and I don't have a problem with anything. No overheating, crazy battery, I haven't drop it but I'm willing to beat it won't fall apart like a s3 or s4.
But to each his own. There is people who look iPhones but imo they are cheap parts of crap. Have replaced way to many screens for people that drop them from small Heights.

jpbl1976 said:
I don't know why you'r flaming the other poster: he's only expressing his opinion. Also, what you meant to write was "you're too self-important..."
Seriously, though -- the main critique against the GS4 is that it's ugly -- the reviewers are just afraid of not getting any inside information on upcoming Samsung releases which is why they're circumventing the fact that the S4 is a poorly-designed device.
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Why? Well this is what he said..
'It's to me something extremely hard to understand, but maybe it's because I think logically, who knows. '
So anyone who likes the S4 is not thinking logically? There is no logic to taste anyway..
I have said this before in previous threads but the S4 is a quality device. Its made of good quality plastic, and crucially, its made well. The HTC is also made of good quality materials, but its made badly. Whether you like how the material are used is not a build quality issue, its an issue of taste.

I'll try to word my sentences better next time. Sometimes, they sound better in my head and in my native language then come out sounding completely wrong in English. ^^

Dropped my tmobile N6, screen shattered. Am I SOL?

Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?

xxaarraa said:
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
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first, why are you disappointed in the quality of the N6 since you dropped it? that's not a quality issue.
second, you may be in luck with google's one time replacement program if you call them. it was pretty widely reported about them doing it for the N5, but i've heard a few blurbs about them doing it with the N6 too. never hurts to call and ask.

Lucke said:
first, why are you disappointed in the quality of the N6 since you dropped it? that's not a quality issue.
second, you may be in luck with google's one time replacement program if you call them. it was pretty widely reported about them doing it for the N5, but i've heard a few blurbs about them doing it with the N6 too. never hurts to call and ask.
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The Google one time replacement was only for phones purchased from the Play Store.
People have had this problem in the past and Motorola was willing to fix the shattered screen for ~$200.
Also agreed with Lucke here, not sure why a person would be disappointed in the quality. Its the user's fault for dropping their phone and not protecting it with a case. Yeah its not as durable as phones in the past like Nokia phones but thats the trade off you have to pay for having a big screen.

All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
The point about google offering a replacement only if it was purchased from playstore - exactly those sorts of intel I was looking for. It then does seem like I am SOL. Will keep you guys posted.

xxaarraa said:
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
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Did you purchase it at full price using a credit card? If so, check to see if you card offers protection. I know a couple of my cards will cover theft/accidental damage for the first 6 months, and will offer extended warranty (not for accidental damage) for 1 year after manufacturer warranty expires.
One of my other cards will cover damage to the phone as long as I'm paying my cellphone bill using that card.
---------- Post added at 04:26 PM ---------- Previous post was at 04:23 PM ----------
xxaarraa said:
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
Click to expand...
Click to collapse
It really depends on how it falls. If it falls face down from a few feet, directly onto a stone, there isn't any screen that won't break. A tempered glass protector may help in those scenarios.
If it falls at an angle, it may survive. If it falls almost vertical, again, the sceen will likely shatter from the side impact.

xxaarraa said:
Was a very light fall, one that my N5 has survived tons of times. From my pants pocket straight to the cafe floor. Screen is shattered. Very surprised and disappointed by quality of the N6.
Anyway, if I didn't get the insurance with the carrier (which I didn't), am I SOL? Is Google themselves offering a free replacement? I heard some news that they were doing that for the Nexus 5?
Click to expand...
Click to collapse
You're not SOL - thankfully you asked here on XDA, so that entitles you to a free brand new N6 replacement! Just go ahead and email Moto and link them to this thread and you'll get your new replacement phone shipped overnight!
Of course you're SOL. You could've used Google to search for your answer instead of wasting time here.

xxaarraa said:
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
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Click to collapse
glass can break just from dropping it on the floor? color me surprised.
in other news, grass is green, water is wet and Latinos like Obama's immigration policy
seriously dude, you dropped the phone and you are calling it defective because the glass broke? gorilla glass is not shatter proof like so many people seem to think, it's hardened glass that is scratch resistant (not scratch proof).

zephiK said:
The Google one time replacement was only for phones purchased from the Play Store.
People have had this problem in the past and Motorola was willing to fix the shattered screen for ~$200.
Also agreed with Lucke here, not sure why a person would be disappointed in the quality. Its the user's fault for dropping their phone and not protecting it with a case. Yeah its not as durable as phones in the past like Nokia phones but thats the trade off you have to pay for having a big screen.
Click to expand...
Click to collapse
Hey what's this Google One Time Replacement thing? I bought mine from the play store. This info might come in useful later.

xxaarraa said:
All the Nexus 6 fanbois need to take it easy (I am a N6 fan too here). I have been around enough smartphones including past Nexi to say that a light fall from pocket to floor should not shatter the screen. Yeah, that's a usability and 'quality' issue. More of a product design issue if you want to get technical.
The point about google offering a replacement only if it was purchased from playstore - exactly those sorts of intel I was looking for. It then does seem like I am SOL. Will keep you guys posted.
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Lordy. And the n6 has a far larger piece of glass in it than any of those devices. Bigger pieces of anything like glass will break more easily.
Yes you are SOL.
No it isn't a design flaw.
Yes you need to not be a klutz with $700 tablet.
Yes, you need to own and take responsibility for your own screwups.

montez.061- said:
Talking about kicking a man while he down.... Geez. Here's an idea.... PUT INSURANCE ON IT RIGHT NOW... And get it replaced in a couple of weeks
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it's not kicking a man while he's down... he's calling it a defect because his glass screen broke when HE dropped it...
it's similar to me calling my car defective after crashing it into a wall. what did he really think was going to happen?

montez.061- said:
Talking about kicking a man while he down.... Geez. Here's an idea.... PUT INSURANCE ON IT RIGHT NOW... And get it replaced in a couple of weeks
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Click to collapse
haha, yeah, I am very surprised by the "people" on this thread. I didn't expect this sort of crowd on XDA, I thought people here were nice. What I asked in the thread wasn't anyone's opinion or advice on how to treat my smartphone. I asked for specific content on Google's and Tmobile's policies in this regard.
To all the other fanbois up above, listen up. Yeah, a poorly designed product is one that shatters from a small fall. To the genius above who used a car analogy, yeah, if your Mercedes S-class breaks in half because you nicked your bumper while backing up in your garage, you should rightfully be upset. Anyone who knows product design 101 will know that designing a $700 smartphone that doesn't survive a small fall is poor design. No, I am not *****ing since I dropped my phone and broke it. I actually really like the N6 and would get another one. Realizing a design flaw doesn't mean you can't appreciate all the other good things about the device.
I already called Google and Tmobile, and one of them hooked me up so my replacement phone has already been shipped.. If not for the fanboi attitude on this thread, I would have been happy to share the information. But no thanks.
Happy holidays folks.

xxaarraa said:
haha, yeah, I am very surprised by the "people" on this thread. I didn't expect this sort of crowd on XDA, I thought people here were nice. What I asked in the thread wasn't anyone's opinion or advice on how to treat my smartphone. I asked for specific content on Google's and Tmobile's policies in this regard.
To all the other fanbois up above, listen up. Yeah, a poorly designed product is one that shatters from a small fall. To the genius above who used a car analogy, yeah, if your Mercedes S-class breaks in half because you nicked your bumper while backing up in your garage, you should rightfully be upset. Anyone who knows product design 101 will know that designing a $700 smartphone that doesn't survive a small fall is poor design. No, I am not *****ing since I dropped my phone and broke it. I actually really like the N6 and would get another one. Realizing a design flaw doesn't mean you can't appreciate all the other good things about the device.
I already called Google and Tmobile, and one of them hooked me up so my replacement phone has already been shipped.. If not for the fanboi attitude on this thread, I would have been happy to share the information. But no thanks.
Happy holidays folks.
Click to expand...
Click to collapse
Good to hear you got it worked out.

1) We do not support or talk about insurance fraud on XDA.
2) We do not use foul language on XDA.
3) Since this is resolved. Thread Closed.

[Q] The Vulnerability of Z3c is really worrying

I don't own one yet, but I have had an eye on it waiting for it to drop some price, but just as I was about to buy one, I suddenly check the comments on gsmarena, and bang, Z3c cracking all over the net! I have saved money for a long time to buy a phone that will satisfy me for years, but if I have to treat it like a thin glass which may suddenly break without any known reason, it will be years of frustration and stress, not satisfaction.
I have a Galaxy Wonder which I totally HATE, terrible performance, literally driving me crazy, but at least i don't have to worry about it suddenly breaking. I mean I understand mobiles should be treated with care, but at the same time manufacturers tend to build their phone in a way that makes it hard to accidentally break.
I am not sure I am going to buy this, but I thought I post here hoping for smth to change my mind because I totally love this phone and want it so bad!

goldendye said:
I don't own one yet, but I have had an eye on it waiting for it to drop some price, but just as I was about to buy one, I suddenly check the comments on gsmarena, and bang, Z3c cracking all over the net! I have saved money for a long time to buy a phone that will satisfy me for years, but if I have to treat it like a thin glass which may suddenly break without any known reason, it will be years of frustration and stress, not satisfaction.
I have a Galaxy Wonder which I totally HATE, terrible performance, literally driving me crazy, but at least i don't have to worry about it suddenly breaking. I mean I understand mobiles should be treated with care, but at the same time manufacturers tend to build their phone in a way that makes it hard to accidentally break.
I am not sure I am going to buy this, but I thought I post here hoping for smth to change my mind because I totally love this phone and want it so bad!
Click to expand...
Click to collapse
I think you have to keep in mind here that those peoples devices that do crack will most likely post about it. Those whose screens have not cracked are not going to be posting, "yup, my screen hasn't cracked yet". In this sense there will be lots of negative comments about the screen because those that have experienced it will post about it.
Personally, I have dropped my phone naked on my marble floor and the most that has happened is the paint on the rounding has chipped a tiny bit. My glass is perfectly fine at the moment, I have no complaints.
I do now keep a case on it, but I am very tempted to make my own case (there isnt one out there that I like) that just covers the corners and has a skin on the back.
The phone is excellent! My only gripe is lack of root, but that will lessen when Android 5.0 (lollipop) comes out because it will sort out the ext-sd card limitations I am currently facing.

Yup, my screen hasn't cracked yet.
Lol
Sent from my D5803 using XDA Free mobile app

Dropped twice. It fell straight on its back once. My screen hasn't cracked yet :'D and no scratches even
Sent from my Compact Beast The Third.

I've dropped mine at least a half dozen times; it's in an inexpensive CruzerLite case. As near as I can tell, the phone seems indestructible. No cracks, no scratches.

Mine hasn't craked... sorry!!!

sorry to disappoint but, what cracks? still pretty solid on me

*knock on wood*
- dropped mine three times --> not a single scratch
- waterproof --> yes, I've tried it several times
- flaps open randomly --> nope, they are super solid and sealed
- screen cracks --> nope, and I carry it always in my pockets, sometimes I've even sat on it (silly me)
Only vulnerability that I see is that the back is quite slippery, but you can always get a cover for that.

Haha laughed a lot reading these comments, specially those who apologized for disappointing me by not cracking their phone . Apart from user feedback, there isn't much from official websites like gsmarena or Sony itself on this.

Well, I would not advise you to let it fall to try ^^ and I don't believe in self cracking phones, I'll believe it if it happens with my own one, which I'm am super careful with
But the phone is absolutely amazing !! I knew the "risk" and still bought it, I advise you to do the same
I had once a similar affair with a computer which had a design failure with the hinges, the screw threads were molded in the screen cover, with the torque required to open the lid, it was a sure recipe for a disaster, but at least it was something easy to repair yourself, compared to this phone. Yeah, I have no idea what could cause this phone to break, it doesn't get hot, it has top notch glass and the screen isn't a mechanical piece under heavy load ... Could something be reactive and releasing gases in the IP68 sealed phone ? No idea

Girlfriend and I both own this phone, and have dropped it many many times. Both still in perfect condition.

No problems here, love this phone.

I'll pick option 3, do a search and you'll see this is not a real problem.

I dropped mine once onto Spanish tile and it didn't break. Second time I wasn't so lucky. But it was also my fault - it fell onto a rock with a jagged point. I would have been blown away if it survived it. Even with my experience, I'd vouch for the phone's durability - so much so that I bought ANOTHER one happily

I've had mine for a couple of months now. I put a skinomi skin on the back soon after I got it, so I can't be positive that it hasn't cracked. However, I don't think it has. A couple of not-to-bad falls, and the front screen is still intact. The pressure test is also still good, so I don't think the back is compromised.

No cracks here. And the phone is a beauty and the beast in one package

Same here, dropped it many times, solid device.

One week and counting. Sat on it a couple of times. Nothing is cracked yet.

Every glass-backed phone has always been accompanied by reports of spontaneous cracking. Nothing new there. I've dropped my phone a few times (albeit with a case on) and it's unscathed. I also dropped my Nexus 4 many, many times without breaking it, and the N4 was also plagued with screen cracking complaints when it was released.
If I refused to buy something because of negative comments on forums then my life would be devoid of any gadgets (and I'd be much richer!)

Add a third option to the poll:
"I wear a case and i don't worry about it."
That's what the most owners should vote!

quality of nexus 6

Hi all.
I attached picture what happen to my nexus last night , it was bit warmer than usual .
When I bought nexus and till yesterday I thought that word " NEXUS" from back cover is painted like Motorola "M" sign on top , but I was very surprised when I saw this in the morning.
I was shocked. The hole nexus sign it is glued to back cover
Motorola , thank you for quality you provide, NOT !!!!!!

lol, keep crying. so it got raised and you pulled off half the x, so what??? if an x makes or breaks the device for you, buy one without lettering on the back next time. mines missing the n, x, and s. do i care? not at all. and its my fault as well, not motorolas. mine came off when cleaning the back side of the phone with an alcohol pad and bounty paper towels.

As I said , I didn't even imagine that manufacturer can use so cheap solution for premium class phone.

https://www.youtube.com/watch?v=NaTkQ0JPyS8

Hi, there's a thread for this here:
http://forum.xda-developers.com/showthread.php?t=2954765

simms22 said:
lol, keep crying. so it got raised and you pulled off half the x, so what??? if an x makes or breaks the device for you, buy one without lettering on the back next time. mines missing the n, x, and s. do i care? not at all. and its my fault as well, not motorolas. mine came off when cleaning the back side of the phone with an alcohol pad and bounty paper towels.
Click to expand...
Click to collapse
#QuickerLetterPickerOffer
D

Brings the value down of the phone. Sold my nexus 6 with 2 letters missing had to drop the price . how can i advertise great condition when that crap look ugly with missing letters and it's noticeable. Happy i left this phone complete junk fool me once shame on you fool me twice shame on me. I'm done with the nexus line period. Good luck fixing it Tho

I totally agree with bonebeatz , i do care about my phones but if something is not just good and solid make what can I do. If would want to sale it , I would have drop down the price.
I have nexus 7 made by asus since 2012 and it is in perfect condition so why Motorola couldn't do as good as asus or google quality control let something that cheap( I mean back cover) on market.

I spent 700 on this device and it looks like it just came out of the box. Then again, it's in a case and got a zagg shield within 2 days of my having it. I take care of it and don't toss it around like it's a toy.

there is so many good things about this phone. Maybe for the price this is the best out there if you like a smooth phone with the full potential of android. is the letters getting loose and coming off a problem? Yes. but there is no other to match this phone, dont you think.