Battery droping dead all of a sudden - Xperia Z Q&A, Help & Troubleshooting

OK so I hope someone's gonna be able to help me on that one. Phone isn't rooted, nor bootloader unlocked. Ever since the 4.2 update it is behaving rather strangely, let me explain:
Let's say my phone is at like 30/35% (my battery is always around that when it's happening), and like I'm going to browse the news on Feedly (what I was doing the last time it happened a few days ago) or watch a YouTube video of 4 minutes (what I was doing 10 minutes ago when it happened again and my phone was at 30% just before that) and all of a sudden my battery is going to drop dead to 0% and the phone is going to shut itself off.
In the case of Feedly I locked my phone after I finished using the app and when I turned it on about 3 minutes after that I got the warning and the phone shut down, in the case of Youtube I went back to my homescreen after the video ended, dismissed a few apps via multitasking and then I got the waring and it shut off.
I can't figure out what's going on honestly, so does anyone have an idea or should I email Sony directly?
Thanks.

I think you have some of this:
http://forum.xda-developers.com/showthread.php?t=2371753

Are you on .423 by any Chance ?
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ckyy said:
Are you on .423 by any Chance ?
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Click to expand...
Click to collapse
Yep, just checked.

ToinouAngel said:
Yep, just checked.
Click to expand...
Click to collapse
Common bug. Some people say it's fixed on .244.

ckyy said:
Common bug. Some people say it's fixed on .244.
Click to expand...
Click to collapse
Well we'll see then, too bad it's so annoying when it happens. Thanks for the clarification!

Related

[Q] Battery bugged on 22%

I got my O4X for two days now. But I've had this two times by now that my battery icon keeps saying 22% and it takes a long while before it goes on, any fix for this?
Sakke1994 said:
I got my O4X for two days now. But I've had this two times by now that my battery icon keeps saying 22% and it takes a long while before it goes on, any fix for this?
Click to expand...
Click to collapse
Recalibrate the battery.
Sent from my LG-P880 using xda app-developers app
dante501 said:
Recalibrate the battery.
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
And how should I do that ? I know how to do it when I can get in the recovery, but not when it's not rooted or such. I'm also not planning to root it either.
Nevermind ! Found an app! Thanks!
:sigh: You can't calibrate the battery. Delete that app, it's crap. Charge your phone a few times and it will go away itself.
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muellersmattes said:
:sigh: You can't calibrate the battery. Delete that app, it's crap. Charge your phone a few times and it will go away itself.
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Click to expand...
Click to collapse
Ok :/
Normally it's pretty easy when you can get in the recovery , only don't want to do that just yet.
https://plus.google.com/u/0/105051985738280261832/posts/FV3LVtdVxPT
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muellersmattes said:
https://plus.google.com/u/0/105051985738280261832/posts/FV3LVtdVxPT
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Click to expand...
Click to collapse
I know how it works, but it just annoys me that it looks like it's not moving on, although it is.
Sakke1994 said:
I know how it works, but it just annoys me that it looks like it's not moving on, although it is.
Click to expand...
Click to collapse
Well mine does that too. Battery seems to still drop but takes longer what is good because battery last longer.
Sent from my LG-P880 using xda app-developers app
dante501 said:
Well mine does that too. Battery seems to still drop but takes longer what is good because battery last longer.
Sent from my LG-P880 using xda app-developers app
Click to expand...
Click to collapse
I hope it does go away, else I'm going to flash CWM.

Please tell me there's a way to remove the 3dot for menu??

I haven't seen anything mentioned about this, can someone that has the phone confirm that this can be removed and replaced by a long press of the back key.
Thanks
I've seen videos, there it is said that yes it is replaceable
Sent from my Desire HD using Tapatalk 2
AW: Please tell me there's a way to remove the 3dot for menu??
Dont have the device but I saw it in a hands on video :thumbup:
Yes you can. Go to 4:18 in this video and you'll see it yourself
actually in my device the option is not where it is in the Video :crying:
Magorian said:
actually in my device the option is not where it is in the Video :crying:
Click to expand...
Click to collapse
Device I've played with didn't either. Not final software. No worries.
Sent from my HTC One X using xda premium
no worries? i have MY device at home already
I don't worry at all, just wanted to say that in the final software its no longer removable
Magorian said:
no worries? i have MY device at home already
I don't worry at all, just wanted to say that in the final software its no longer removable
Click to expand...
Click to collapse
It is removable, it's in the settings option? Played with it in store.
AW: Please tell me there's a way to remove the 3dot for menu??
Jeah... I have it right here and at settings/buttons I can only define the double tab speed.
You played with a demo unit in store, I have a final version right here
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Magorian said:
Jeah... I have it right here and at settings/buttons I can only define the double tab speed.
You played with a demo unit in store, I have a final version right here
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Click to expand...
Click to collapse
Well that's discouraging...
Sent from my HTC One X using xda premium
I must admit, I do not understand the purpose of removing the hardware capacitive Menu button. I'll be find without the Search button, but not having the Menu will be an adjustment.
The One X didn't have it at first.. im sure it will come with a update later on if its not on its final software..
Not Sure what happened on your side, but preety sure the settings is already presented atleast on pre-release firmware version 1.26.xxx.x
Even on that day Feb 19, because those early birds who tested One already mention about how all capative button works.
subject [optional]
If htc have removed that from the final firmware then that would be a deal breaker for me and i would look for another phone.
daleski75 said:
If htc have removed that from the final firmware then that would be a deal breaker for me and i would loom for another phone.
Click to expand...
Click to collapse
this is XDA, there will be a fix
Sent from my One X using Tapatalk 2
superchilpil said:
this is XDA, there will be a fix
Sent from my One X using Tapatalk 2
Click to expand...
Click to collapse
I appreciate that if there is a fix it would probably require rooting which would be a definite no for me... why htc why!!
Wonder if the HTC One in the uk will have this "feature"
@Magorian: what's your firmware number ? Also, did you check if there is an update available ?
AW: Please tell me there's a way to remove the 3dot for menu??
That's funny... I just took two screenshots and checked for updates again
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Magorian said:
That's funny... I just took two screenshots and checked for updates again
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Click to expand...
Click to collapse
Does facebook have the 3 dots at the bottom of the screen like in some videos i saw?
it does

Must I have over 60%?

Hi. I have heard that I need more than 60% battery do install a rom or else it will harm the phone..
But I did that today, i reinstalled Opganex-project below 60%? Has something bad happened to my phone now?
Is this really a question? Or a troll?
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flopower1996 said:
Is this really a question? Or a troll?
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Click to collapse
No seriously I am serious..
ShutteN said:
No seriously I am serious..
Click to expand...
Click to collapse
Well OK then my answer:
No, the juice in your battery has nothing to do with the flash process.
But keep in mind that you should have enough power. so your device doesn`t turn off during flashing.
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flopower1996 said:
Well OK then my answer:
No, the juice in your battery has nothing to do with the flash process.
But keep in mind that you should have enough power. so your device doesn`t turn off during flashing.
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Click to expand...
Click to collapse
Why some people say that I must have atleast 60%? I can link many threads where they say..
ShutteN said:
Why some people say that I must have atleast 60%? I can link many threads where they say..
Click to expand...
Click to collapse
Well, as i said that you doesn`t run out of juice
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There is no set minimum battery percentage you need to ensure a successful flash. As long as the battery doesn't die halfway through the flash all is good. Some people recommend 60% or even 80% because you know for sure that the battery won't die during the flash if the charge is that high. But I reckon even 20%, 30% is safe, unless you have a really old worn out battery that discharges really fast.
If you're below the "safe minimum" you can always keep the charger plugged in during a flash...
There isn't a minimum battery level needed, but if you dont have much battery left, your mobile can shut off and can lead into a bootloop
Sent from my LG-P990 using xda app-developers app

my Z is dead ( tried every possible solution but no benefit )

guys please help
my Z is dead .. power button and power button + volume up didn't work
just red LED when connect to charger for 15 minutes then it disappear .. disconnect it from charger and plug it again also the same thing
just red LED for 15 minutes then disappear .. also I let it on the charger for hours as I thought it might be out of battery but no benefit
PC Companion + SUS + Flash tool didn't recognize the phone both on flash mode and fastboot mode !!
I've tried NUT tutorial to fix it but it doesn't work
any help guys I'm stuck
How did it die ? Did it suddenly happen? Which Firmware?
More information please.
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wwaleed said:
guys please help
my Z is dead .. power button and power button + volume up didn't work
just red LED when connect to charger for 15 minutes then it disappear .. disconnect it from charger and plug it again also the same thing
just red LED for 15 minutes then disappear .. also I let it on the charger for hours as I thought it might be out of battery but no benefit
PC Companion + SUS + Flash tool didn't recognize the phone both on flash mode and fastboot mode !!
I've tried NUT tutorial to fix it but it doesn't work
any help guys I'm stuck
Click to expand...
Click to collapse
i have a solution.... i also had that problem
the thing is you battery is empty
just connect the charger for 10 min then then use for shutdown (volume up + power )
then after some time your phone will start to boot normally
khamees_xi said:
i have a solution.... i also had that problem
the thing is you battery is empty
just connect the charger for 10 min then then use for shutdown (volume up + power )
then after some time your phone will start to boot normally
Click to expand...
Click to collapse
He said he charged it for hours.
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ckyy said:
He said he charged it for hours.
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Click to collapse
the thing is the xperia z force start it self when we connect it to a charger... after you have used up all the charge
so its just stuck you have to do a force shutdown manually
ckyy said:
How did it die ? Did it suddenly happen? Which Firmware?
More information please.
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Click to expand...
Click to collapse
yes suddenly .. 423 update
It was working then I went somewhere for half an hour then when I came back I found it dead
the battery was more than 40%
khamees_xi said:
i have a solution.... i also had that problem
the thing is you battery is empty
just connect the charger for 10 min then then use for shutdown (volume up + power )
then after some time your phone will start to boot normally
Click to expand...
Click to collapse
khamees_xi said:
the thing is the xperia z force start it self when we connect it to a charger... after you have used up all the charge
so its just stuck you have to do a force shutdown manually
Click to expand...
Click to collapse
ok bro I'll try that and tell u if it's working or not ... thank u
wwaleed said:
ok bro I'll try that and tell u if it's working or not ... thank u
Click to expand...
Click to collapse
Have you tried the reset button, besides the SIM&SDCard slots?
Clicking it will shake the mobile once and reset, doing a 5 seconds long press it will maybe perhaps shake it thrice and have a nice ultra mega plus blaster reset. :cyclops:
Andre Verissimo said:
Have you tried the reset button, besides the SIM&SDCard slots?
Clicking it will shake the mobile once and reset, doing a 5 seconds long press it will maybe perhaps shake it thrice and have a nice ultra mega plus blaster reset. :cyclops:
Click to expand...
Click to collapse
there is no reset button !!
I have Xperia Z not Z ultra !!
khamees_xi said:
the thing is the xperia z force start it self when we connect it to a charger... after you have used up all the charge
so its just stuck you have to do a force shutdown manually
Click to expand...
Click to collapse
didn't work too :crying:
any other things to do
It happened to me also... Try to push the power button and vol up until you feel 3 vibrations... Next try to go fastboot mode... Try many times... to me has worked..!
Sent from my C6603 using xda app-developers app
khamees_xi, is your phone under warranty still?
Sounds like a dead battery, had a similair thing with my Xperia S, it was covered under warranty
And keep in mind if it's not covered under warranty it still won't be a expensive repair if it's battery related compared to a display replacement(nightmare).
-totonio- said:
It happened to me also... Try to push the power button and vol up until you feel 3 vibrations... Next try to go fastboot mode... Try many times... to me has worked..!
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
I've tried getting into both fastboot and flashmode but it doesn't connect in any of modes
Sent from my C6603 using XDA Premium 4 mobile app
blackknigt said:
khamees_xi, is your phone under warranty still?
Click to expand...
Click to collapse
The warranty is very far away ... Something like 500 km
Sent from my C6603 using XDA Premium 4 mobile app
seahorsepip said:
Sounds like a dead battery, had a similair thing with my Xperia S, it was covered under warranty
And keep in mind if it's not covered under warranty it still won't be a expensive repair if it's battery related compared to a display replacement(nightmare).
Click to expand...
Click to collapse
mmm .. the warranty is my last hope but the distance is very long :thumbdown:
Thank u bro for the reply
Sent from my C6603 using XDA Premium 4 mobile app
wwaleed said:
mmm .. the warranty is my last hope but the distance is very long :thumbdown:
Thank u bro for the reply
Sent from my C6603 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its not your last hope,
you still have the DIY option:
open the back plate (see the Xperia Z Screen Replacement video in youtube on how to, just need the initial 3 steps),
try to disconnect the battery flex cable, then plug the usb cable to pc, if it enters fastboot, then battery is not flat, ITS DEAD.
order a replacement battery and order the Xperia Z Waterproof adhessive.
FIRST TRY TO GET WARRANTY xD its way better!!
I had this problem already, about 1 weeks ago. Same condition that you are describe before.
I just use my PC companion and then the problem fixed :victory:
blackknigt said:
its not your last hope,
you still have the DIY option:
open the back plate (see the Xperia Z Screen Replacement video in youtube on how to, just need the initial 3 steps),
try to disconnect the battery flex cable, then plug the usb cable to pc, if it enters fastboot, then battery is not flat, ITS DEAD.
order a replacement battery and order the Xperia Z Waterproof adhessive.
FIRST TRY TO GET WARRANTY xD its way better!!
Click to expand...
Click to collapse
Yeah I saw the video on YouTube and I'm not expert in doing something like this .. I'll try to give it to the warranty .. thanks mate :thumbup:
fajaRee said:
I had this problem already, about 1 weeks ago. Same condition that you are describe before.
I just use my PC companion and then the problem fixed :victory:
Click to expand...
Click to collapse
hahaha I told ya I tried every possible solutions but all of them failed
@wwaleed.. it happened for me a time ago in Xperia S ,and it's fixed by a silly answer found in forumforpages.com
first.. remove your SIM Card and then plug in the charger and once the red light appears ,disconnect it and do the same for 5-6 times continuously ,and the 7th plug it in and leave it for 5-10 minutes.. if the LED color changed to green/blue (whatever) ,try holding the power button to boot the phone.
i know it feels silly.. but it worked for me after update failure ,just give it a try before sending it to warranty
Source | 3rd reply by Sony Mobile

Camer Issue after drop

Hey Guys,
I recently dropped my Htc One down the stairs. After the first contact with the stairs it bumped up again, rotated a few times, bumped up again and so on. After 30 steps it stopped jumping around.
I am using a protection ( http://www.amazon.de/dp/B00BNAJ926/ref=cm_sw_r_an_am_ap_am_de?ie=UTF8) and theres no visible damage and at first i thought that there were no issues resulting.
Yesterday i wanted to take a picture in a low lit room an saw something like a blue fog.
I was abled to reproduce it and i attached a few pics where you can see it.
My question is, if other people are having the same issue after a drop or maybe even without dropping it.
Using GE Rom 4.3 on Htc One Europe with unlocked bootloader , CWM Recovery and radio 3.4.10-ge22f38b.
Also tried with RUU and locked bootloader and the problem is still there.
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unfortunately a lot of people are having this issue which is not related to dropping the phone.
If the photos are normal in regular lightning then you might have the same issue as all of the people on the following post:
http://forum.xda-developers.com/showthread.php?t=2317507
Jawler said:
Hey Guys,
I recently dropped my Htc One down the stairs. After the first contact with the stairs it bumped up again, rotated a few times, bumped up again and so on. After 30 steps it stopped jumping around.
I am using a protection ( http://www.amazon.de/dp/B00BNAJ926/ref=cm_sw_r_an_am_ap_am_de?ie=UTF8) and theres no visible damage and at first i thought that there were no issues resulting.
Yesterday i wanted to take a picture in a low lit room an saw something like a blue fog.
I was abled to reproduce it and i attached a few pics where you can see it.
My question is, if other people are having the same issue after a drop or maybe even without dropping it.
Using GE Rom 4.3 on Htc One Europe with unlocked bootloader , CWM Recovery and radio 3.4.10-ge22f38b.
Also tried with RUU and locked bootloader and the problem is still there.
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Click to expand...
Click to collapse
Personally haven't seen anything like that, have you tried cleaning it? It kind of looks like it's just dirty..
This was also my first thought but theres no dirt and no scratches on the lens.
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Dr.Jamil said:
unfortunately a lot of people are having this issue which is not related to dropping the phone.
If the photos are normal in regular lightning then you might have the same issue as all of the people on the following post:
http://forum.xda-developers.com/showthread.php?t=2317507
Click to expand...
Click to collapse
This looks similar to my problem but in the thread you posted he has a complete fog and in my case its more like a pattern. I guess ill wait till blue one is available and send mine back.
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Jawler said:
This looks similar to my problem but in the thread you posted he has a complete fog and in my case its more like a pattern. I guess ill wait till blue one is available and send mine back.
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Click to expand...
Click to collapse
I has the pattern too sometimes. Believe me, it isn't the drop. Htc will "fix" in next 4.3 update
Sent from my HTC One using XDA Premium 4 mobile app
danielr18 said:
I has the pattern too sometimes. Believe me, it isn't the drop. Htc will "fix" in next 4.3 update
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You mean with 4.3? Because i am using 4.3 GE Rom atm.
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See the last posts in the thread
Sent from my HTC One using XDA Premium 4 mobile app

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