I bought an unlocked HTC One. I get the notification for OTA, I download it as well. When the installation starts, the phone reboots, and installation starts. Around 25% later, it reboots again, tries to install again and after 25%, it stops and gives that warninign error sign and stays there. If I leave the phone alone, it will reboot and start working again after 3-4 mins. Then I will again get the OTA notification and the saga continues. I have tried doing many things like resetting, erasing phone and starting afresh etc. I have not done any mod on the phone...Please help someone...
Is a custom recovery installed?
Sent from my HTC One using xda app-developers app
Nope....I have not changed anything on the phone. Its whatever it had when I bought it brand new off the shelf....
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Hello,
A friend of mines recently gave me her HTC Legend because it was stuck on some loading screen.
It's isn't rooted.
She tried the OTA update for her device and since she did so, when the phone start, it doesn't ask for her pin code or what so ever, sense boot up, and then it keeps getting stuck on the loading screen when sense should appears.
Then after a few secondes it says : com.android.phone couldn't boot. Do you want to wait, force close, or send report.
I can handle my HTC hero but her legend seems different.. + without custom recovery I don't even now how to wipe or anything.
Anyway, could you FIRST tell me if there is a way, to try to re-apply the update (OTA not possible anymore since sense doesn t boot..).. or is there any chance not to wipe the phone ( cause she hasn t saved her contacts, messages etc)..
And if not.. how can I hard reset her phone (step by step please)
Thanks in advance guys!!
Use a search in the forums for the appropriate RUU.
Also, do not post questions in the development section.
Sent from my HTC Legend using XDA App
Oups sorry, can a moderator move the thread?
Once i have the official RUU.. how can i flash it without a custom recovery?
I get exactly the same thing pull your sim car out start the phone up and complete all of the set up screens once you are into android turn phone off put sim back in it should work fine, but you will get a message about the sim being chanmged press clear if you press to change settings you will get another error and dont go into the apn settings or things get a little bit messy
To flash your carriers RUU, you may need a "goldcard" but turn off your phone and press the back button and power on the phone,to get to the fastboot screen, connect the phone to your pc and run the RUU.
Sent from my HTC Legend using XDA App
If she recently updated to 2.2, then that's the problem. Plenty of people (me included) had this issue. No need to re-apply the OTA update or (re-)flash a ROM, just sync her contacts/calendar/mail to Google and backup apps via Astro.
Then do a factory reset and re-sync/install from backup. That's all it takes. Works like a charm after! ;-)
Hi there
I today received the small bug fix update that gets sent for the 4.3 download to be seen.
As it was a small update I downloaded it and it installed fine over my 3g data connection. Then asked me to restart so I did.
On restart I checked for the main update and the update doesn't show. And the checking seems to take ages checking sometimes not completing and going on for 5mins or more.
I have done *#*#CHECKIN#*#* which works fine.
Just don't understand why the update isn't showing been trying for hours since the small bug fix update.
Anyone else experience anything similar.
Stock HTC one UK unlocked and unbranded
Sent from my HTC One using xda app-developers app
howjord said:
Hi there
I today received the small bug fix update that gets sent for the 4.3 download to be seen.
As it was a small update I downloaded it and it installed fine over my 3g data connection. Then asked me to restart so I did.
On restart I checked for the main update and the update doesn't show. And the checking seems to take ages checking sometimes not completing and going on for 5mins or more.
I have done *#*#CHECKIN#*#* which works fine.
Just don't understand why the update isn't showing been trying for hours since the small bug fix update.
Anyone else experience anything similar.
Stock HTC one UK unlocked and unbranded
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
When you go into setting>about phone>software update is it ticked download over wifi only?
If so suggest you first just reboot phone, then you could try to boot into bootloader and type fastboot erase cache then fastboot reboot and try to see if you can down load update again.
I just downloaded the small update, I am now downloading the 3.62 update
Can I just boot into bootloader with vol down and power. I have got to there. But unsure what to do. When I go to recovery. It comes up with a picture of a phone with like the green software update picture for a bit but then goes to a red triangle witha exclamation mark.
Sent from my HTC One using xda app-developers app
Also the checking for software doesn't seem to be acting as it has always done.
Checking takes forever and usually doesn't give me the "your device is up to date" message at all. If the screen goes off during checking the checking stops or if the screen is rotated. Even tried it putting screen timeout to 10 minutes and just has "checking" on the entire time.
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All sorted now. Had to do a hard reset. And then the bug fix update popped up again and then 4.3 update.
Sent from my HTC One using xda app-developers app
delete
Hi,
About two weeks ago, after running out of battery completely, my phone started rebooting once I charged it back. It boots without a problem, and I'm able to use for about 15 seconds, then it reboots. I'm able to boot into recovery and perform a factory reset, which apparently fixes the problem, but then I can't update to sense 6. Once the update fails, the rebooting problem returns. So I had basically given up updating. However, today, after turning off the phone to charge it, it started rebooting again after I turned it on.
I read a couple threads and imo the problem is a mix of these two:
http://forum.xda-developers.com/htc-one/help/htc-one-restart-htc-dailer-error-t2812666
http://forum.xda-developers.com/htc...ot-stock-recovery-fails-t2810005/post54026176
My device has unlocked bootloader and is rooted.
Please help.
@alray I started a new thread, since the problems were a little different. If you can continue to help, it will be very much appreciated.
Hello,
I ran update on my HTC one m7 sprint and the phone now is not booting up.
It starts after I hold both volume up and power (any other combination does not start the phone at all), htc logo comes up and then the (see attached image) sync logo pops up. Waits for a few seconds and shuts down.
I have not modified the phone since buying it, no rooting, no custom ROMs etc. Clean ESN, my contract is over and I thought I would update the phone before selling it, I ran the update this morning, it downloaded the update, restarted the phone and competed the update. After update is done it shut down and since then this problems started.
Appreciate any help,
thanks in advance
I absolutely hate creating yet another thread, but I've tried everything I can and I'm stuck. I was up until 4am (no lie) last night and been at it again for hours tonight. So... here are the symptoms.
Multiple bootloops/reboots at any of the following points:
1) "Preparing device" with the "Please wait" animation.
2) Force close: Unfortunately, Setup has stopped.
3) Force close: process.com.android.systemui has stopped.
4) Force close: Google search has stopped.
5) Bootloop at the bootloader warning message
Usually, the boot animation doesn't even start. Often, I'll see the "Bootloader Unlocked" warning message, then the Moto logo, then it cycles back through any of the above fail points. Sometimes, it'll stay on the bootloader warning message the whole time and then jump directly to the lock screen.
All of this started after unlocking my brand new Moto X Pure Edition and then attempting to use the "Multi-tool" to root. Or...maybe it was after trying to root using one of the Chainfire images. I can't recall. After doing so, wifi stopped working (wouldn't turn on). So, I tried (using the tool again) to flash back to stock. At that point things strange things started happening (force closes). I then tried flashing to stock and immediately flashing the OTA (all via fastboot). When I booted up, Lollipop setup wouldn't load, it'd bootloop, come back and maybe I could get to the next screen, but wifi would be dead. Or I'd get wifi to work, but it'd crash after accepting Google privacy terms.
So, after all of that, I decided I would just revert back to stock. At that point I tried a number of options including what I think is the likely best bet, @SolarTrans guide here. Oh, and somewhere along the line I flashed TWRP 2.8.3 and flashed one of the custom ROMs (LiquidSmooth). It booted, but was very unstable and also threw the same/similar systemui force close messages, occasionally would lose wifi or begin force closing like crazy. Makes me think I have a bigger issue since it happens regardless of ROM/firmware. I also tried graffixnyc's images. So... yeah... just want to get back to stock.
I've been doing this stuff with Android for many years. Not a newbie by any means. Completely comfortable using fastboot or adb command line. I'm just at a loss and feel that it's likely I'll have to send it back to Motorola. I can get into the bootloader no problem. Everything else is a toss up. The last time I flashed files via the SolarTrans guide, it eventually loaded up the home screen (after many bootloops), but wifi wasn't working and I got a strange Moto message about reverting the sensors firmware or update. I rebooted and it never booted again, so I erased cache and userdata via fastboot. That didn't help. I just flashed the original firmware again and it spent a good 20/30 minutes bootlooping before getting to the setup screens. I skipped everything. Then it bootlooped at the home screen.
Open to suggestions!
Edit 1:
Pretty much anything causes the phone to bootloop, but I was able to get a screenshot of the baseband, kernel, build, etc. It bootlooped, but worked the second time around. I think I just made things way worse by trying to turn on bluetooth. It's just bootlooping over and over. Gonna try and get some sleep!
So, before bed, I flashed the OTA from the SolarTrans thread. It booted up, threw some errors and then once I connected to wifi it bootlooped. It did this for at least 10 minutes before I plugged the phone in and went to bed. When I woke up this morning, it was sitting on the setup screen. No errors. I signed in to my Google account and it restored all my apps. I rebooted. Still no problems. Just before leaving for work, I noticed that Dropbox wasn't installed. I installed it, signed in and then it bootlooped. After that...no luck. Kept rebooting. So, I brought the phone to work and left it on my desk for a few hours. It bootlooped or hung on the bootloader unlocked warning screen for at least 3 hours. I wiped cache. Same thing. Just now, I wiped userdata and rebooted. It went through the setup process without errors. Began restoring my apps and then froze. I manually restarted and now... no dice. Bizarre.
mercado79 said:
So, before bed, I flashed the OTA from the SolarTrans thread. It booted up, threw some errors and then once I connected to wifi it bootlooped. It did this for at least 10 minutes before I plugged the phone in and went to bed. When I woke up this morning, it was sitting on the setup screen. No errors. I signed in to my Google account and it restored all my apps. I rebooted. Still no problems. Just before leaving for work, I noticed that Dropbox wasn't installed. I installed it, signed in and then it bootlooped. After that...no luck. Kept rebooting. So, I brought the phone to work and left it on my desk for a few hours. It bootlooped or hung on the bootloader unlocked warning screen for at least 3 hours. I wiped cache. Same thing. Just now, I wiped userdata and rebooted. It went through the setup process without errors. Began restoring my apps and then froze. I manually restarted and now... no dice. Bizarre.
Click to expand...
Click to collapse
So, what was the problem then? The Dropbox app? Why is that?
No. Don't think so. It was just the trigger. I'm convinced any app would have eventually caused the bootloop.
I tried one more clean install of the official image straight from Motorola last night. Same results. So, I've initiated a return/repair.
Sent from my Moto X
Have they accepted repairing your device even with unlocked bootloader and root?
Sent from my XT1097 using XDA Free mobile app
They acknowledged that I'd unlocked the phone (it was logged in the record when they looked up my phone by IMEI), though I said I did so while trying to fix it (in order to wipe partitions and flash images which I also requested via their developer resources page).
They're sending a replacement phone without any push back at all. Honestly, I expected to send it in for repair. The rep said the standard protocol was to issue me a pin to order a new phone (mine is a customized Moto Maker model with a bamboo back).
Just so you're aware, unlocking the bootloader on Pure Edition phones does not void the warranty.
So, a replacement should be in my hands in about a week, I'm told. The phone was still within the initial month and so they're sending a brand new phone.
Sent from my Moto X