I have the HTC One via AT&T. In an effort to troubleshoot a couple minor annoyances, I have decided to factory restore my device. However, everytime I do, it doesn't truly wipe it completely clean. Yes, all the accounts and apps are wiped but there are still indications that it hasn't been truly factory restored. For instance, after a factory reset, I will go through the initial setup and immediately launch the TuneIn Radio app. The reason I do that is because I have a radio station saved to my favorites list in that app. I thought that a factory restoration would clear all those sorts of settings and so forth, yet my favorite radio station is still saved to that app. The TuneIn Radio app is one of AT&T's bloatware apps, so it's automatically installed after a factory reset. However, I've noticed the same is true with the MLB At Bat app, which I have to go out of my way to download from Google Play. Obviously At Bat isn't on the device after a factory restoration, so after launching Google Play and reinstalling it, you would think the app would operate as if it had never been downloaded before, but no. It still remembers the baseball team that I have marked as my favorite for the purposes of notifications. After a true factory restore, I would expect both the TuneIn app and the At Bat app to operate in a brand new fashion yet they both retain settings from prior to the hardware reset. Am I doing something wrong here? What am I missing? I have launched the Android system recovery and performed a "wipe data/factory reset" as well as a "wipe cache partition." Nothing seems to well and truly wipe this phone as if it was just opened from the packaging. Any ideas?
edit: The phone has not been rooted in any way.
Go into settings then backup and restore and turn off app data and settings restore.
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HTC>Samsung said:
Go into settings then backup and restore and turn off app data and settings restore.
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Under Settings, I can go into "Backup & reset." Once in there, there is a "Backup" option that I can turn off or on, but it's already off. Then there is a "Reset phone" option. Am I in the right place?
There should be another option, app data settings and restore, turn that one off.
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Right before the .902 update my swipe to unlock screen disappeared. I have since run the update hoping that would fix it. It did not. I re-rooted my phone, ran a backup with Titanium Backup, and performed a factory reset. The swipe to unlock screen came back and worked until i got to the point of restoring system data with Titanium Backup. At this point i am stuck with a phone that when woken goes right to the home screen without having to swipe. Given the timeline of when it stopped working again it has something to do with system data, but i have no idea what. Does anyone know what system data i should choose not to restore in order to regain this functionality?
you might have frozen a system app i would start freezing app by app till you find the culprit or follow the thread labeled apps you can freeze or something like that..
I have never frozen anything with the Titanium Backup, I use it strictly for backup and restore. I just double checked and nothing is frozen.
Try enabling disable loxkscreen I thinks it under sec rity maybe wiping dalvic and cache could do it sometimes that works for some odd reason
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I've tried enabling and disabling a pattern, password, and pin to no avail. How would I wipe dalvic and cache as you suggest?
You have recovery right ?
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Now that I think about it what exactly are you restoring in titanium meaning apps system app etc if you are restoring system app that might be the problem restore regular apps only see if that does it
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I'm not sure. I don't think so. I'm pretty new at this stuff.
Will that mean that I'll have to re setup all my ringtones, start all my games at the beginning, etc. if i don't restore the system data?
most likely its play your games from the begginging or keep your save point and have no lockscreen i am not 100 percent sure but that is the only thing i can think of i had to do that once it wasn't a lockscreen issue but i was a consistant force close issue reset titanium and didn't do system apps and it didn't force close anymore sometimes titanium is a problem someone chime in if i am off my rocker!!
let me ask this, what i would care about the most is not losing my texts. Do you know what system data would be responsible for that?
Not sure but I think there a SMS saver app don't know for I don't really care about texts
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there is one its called SMS backup and restore
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I tried searching because I thought I'd seen the answer to my problem before but I came up empty so I apologize if this has been asked and I missed it.
I did a data wipe on my phone today to see if it'd clear up some issues I was having. After the wipe non of my apps from the play store are showing up, regardless of free or purchased, the only thing that comes up is the preloaded apps.
What's the trick to get the play store to refresh and load my apps?
I tried to restore the backup I made before the wipe but it fails to reload.
Wiping data will remove your downloaded apps. Open the Play Market, hit menu, "my apps" and you'll see a list of everything you currently have downloaded/installed. Swipe over and you'll find the list of everything you've purchased and downloaded recently (free or not).
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The Magician Type 0 said:
Wiping data will remove your downloaded apps. Open the Play Market, hit menu, "my apps" and you'll see a list of everything you currently have downloaded/installed. Swipe over and you'll find the list of everything you've purchased and downloaded recently (free or not).
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Thanks, I didn't realize it did that.
I thought there was a way to get it to reload most of the apps automatically but this will have to do.
I appreciate the help.
Is there any way to manually uninstall and reinstall Google Contacts on my Nexus 7? Ever since I updated, I just get the message "App stopped working" when I try to run it. I've tried stopping it, flushing the cache, signing out of my account, nothing helps.
I would appreciate any help. The tablet is rooted, so I know that opens up possible solutions.
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I got it to go away by clearing the data of Contacts/Contacts Sync and then clearing data for Google Services Framework. Just go into Settings > Apps > All and they'll be in that list. It happens when you flash one rom over another one or something and they have some files that get mixed up. It seems like it's an issue that happens to a lot of people, but almost every thread has a somewhat different solution.
Hopefully my method works, if it doesn't, then reboot and go to Settings > Accounts (Google) > your email. In the upper right sign out of your account and then sign back in by going to any Google app. After a hand full of personal occurrences and many google searches, I believe this will work.
...Ok, apparently this method works somewhat. I still get the message once after every boot up, but it doesn't show up after that. The only really reliable way to get rid of it is to backup your apps (not the google ones, since they are broked) and factory reset, since that does always remove it.
[email protected] said:
I got it to go away by clearing the data of Contacts/Contacts Sync and then clearing data for Google Services Framework. Just go into Settings > Apps > All and they'll be in that list.
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Thanks for replying.
After clearing the caches and restarting, my message went from "app not working" to "app not installed."
Hopefully my method works, if it doesn't, then reboot and go to Settings > Accounts (Google) > your email. In the upper right sign out of your account and then sign back in by going to any Google app. After a hand full of personal occurrences and many google searches, I believe this will work.
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This didn't work either.
...Ok, apparently this method works somewhat. I still get the message once after every boot up, but it doesn't show up after that. The only really reliable way to get rid of it is to backup your apps (not the google ones, since they are broked) and factory reset, since that does always remove it.
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I'm trying to avoid the factory reset. I know it will work, but I consider it the option of last resort.
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I've set my phone to backup daily over wifi with the HTC backup app which it does.
The restore button is greyed out so how do I actually restore my settings?
I'm using TB at the moment to backup and restore my apps but it doesn't restore my home screen settings and icons.
How do I restore through htc backup?
Thanks
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I wondered this a few months ago, my "restore from backup" was greyed out too but never found an answer.
However I have since discoved that after a factory reset or even when my phone was exchanged under warranty that the HTC backup will rebuild your One exactly how it was when the last backup was made, by this I mean the settings, passwords, accounts, apps, even your homescreen will be built including folders and wijets, theapp draw is organised too, such as any folders you may have created there.
I have used it twice now at it does a great job, once you turn you phone on and sign into the HTC account that you backed up with it is pretty much automatic ( it prompts you to log into the dropbox folder when required). What you must not do is use google restore if prompted and it will not restore app data such as level progress or achievemnts in games or passwords etc. I think the backup creates a list of apps that are then down loaded from the appstore in the background rather than backinging up the app itself.
To recap my restore from backup has always been greyed out but when needed after factory reset or setting up a new device it has worked fantastically.
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Can someone please advise how I can restore my emails. At the moment whenever I open an email it is blank. I tried a few tricks like switching Developer Oltions on and off, clear or delete cahe of email app. I 3ven tried deleting chrome and reinstall email app. I have a note 9.
Thank you in advance.
What email app are you using? I assume you are properly logged in? How far back do you have the app syncing emails?
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Mr. Toad said:
What email app are you using? I assume you are properly logged in? How far back do you have the app syncing emails?
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Sir, again thank you for your response. The app which I'm using is Aquamail and I actually had to reinstall the to answer your question on how far back I'm syncing. All I can say it's very far. Total of almost 6000 emails but the other app us doing the same. I know it has nothing to do with the app itself more about something on the system. It happened to me before but I simply can't recall what I did to fix it. I was thinking of reinstalling the Rom however I'm sitting with another dilemma. My OEM disappeared with my last installment of the Lightroom. It's been over 7 days and it never reappeared. I'm not so sure of taking the chance of reinstalling the Rom which I feel is very necessary at this moment because most of my apps if not all of it crashes whenever I open it
Thanks
Try wiping the Cache Partition in Recovery Mode. If that doesn't work back up your device and perform a Hard Factory Reset.
iceepyon said:
Try wiping the Cache Partition in Recovery Mode. If that doesn't work back up your device and perform a Hard Factory Reset.
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Thanks I will give it a go.