Brand new Htc One keeps turning off - Sprint HTC One (M7)

I just got this brand new HTC One from amazon and it keeps turning itself off randomly. it is completely stock.

Return it.
Sent from my HTCONE using xda app-developers app

Return it. Why deal with the hassle? Even if someone can help you with so little information, it's not worth it. The phone should work normally when stock and untampered with.
Sent from my HTCONE using xda premium

Hold the power button down for 60 seconds the phone will reboot several times while doing so. I had the same problem I called HTC up and they told me to do this. I'm getting better battery life too!!!
"You are and will become your most dominant thoughts" - Napoleon Hill

Related

HD 7 getting hot after five minutes using

Hi I don't know anyone have same problem like me.I just got new HD 7 from tmobile and I have a issues phone getting hot after whatever talking on the phone or play phone five -ten minutes . You guys have same issues?!!if not I need to call tmobile to change new one.
(forgot to say the getting hot part r on The bottom of the back of the phone)
Its just the CPU its Not a defect this is how all of the hd7's are and how most 1ghz or higher phones are In fact the iPhone 4's cpu is underclocked to minimize the heat
Sent from my HD7 using XDA Windows Phone 7 App
is there any instance or any reported case where in the hd7's cpu overheated? or melted/toast/fried the cpu and some of the phones components?
If it overheats it shuts off and cant be turned on until it cools
a500lbmidgit said:
If it overheats it shuts off and cant be turned on until it cools
Click to expand...
Click to collapse
thanks for reply but my question is this normal??! is it happen to all hd7? if not I need to call tmobile and get the new one.
Don't worry about it unless it reboots or you can't even touch it due to the heat. HTC stated on their official help site that the HD7 will get warm under heavy usage. I believe the problem was also present on the HD2 due to HTC's lack of a more efficient cooling process.
Same thing happens to my hd7 its rebooted a couple of times
Sent from my HTC HD2 using XDA App
If it reboots, you might want to get a replacement.
DroidFreek said:
Same thing happens to my hd7 its rebooted a couple of times
Sent from my HTC HD2 using XDA App
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Sent from my HTC Glacier using XDA App
enoch861 said:
If it reboots, you might want to get a replacement.
Never got any insurance though
Sent from my HTC Glacier using XDA App
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Click to collapse
Sent from my HTC HD2 using XDA App
You don't need one.
If you have t mobile, just call them and explain that the phone is frustrating you. They'll send you a replacement
DroidFreek said:
Sent from my HTC HD2 using XDA App
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Sent from my HTC Glacier using XDA App
It's that's easy
Sent from my HTC HD2 using XDA App
Yup!
Worst they can say is no. but I bet you big money they'll send you a new phone
DroidFreek said:
It's that's easy
Sent from my HTC HD2 using XDA App
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Sent from my HTC Glacier using XDA App
Mine just went went hot after 15 min use geochaching and fried my sim - had to get a replacement
Hi, im having exactly the same problem as you. After i did re-flashing to custom rom(deep shining), i left my phone charging at night(usb charging) until morning. My phone started to heat, not on battery side, it is at the bottom side.
The effect was heating all the time with battery 100% full charged will gone within 15minutes. I try all the way by reflashing diff. kind of custom ROM. But now i have original SPL with legit Mango. Still not changing anything.
Those symptoms are really come from processor problem?

[Q] Nexus One replacement won't boot up.. help? *UPDATE*

I just got my Nexus One replacement after my other one's lock button was damaged. I just got my new one today and after I charged it fully, I pressed the power button. It gets to the "X" and then doesn't boot past that.
My phone vibrates once when I boot it, and then after a few seconds it vibrates 4-5 times in a row.
Any ideas how to fix this? I don't want to unlock the bootloader or root it...
Update:
-Got it working
Update 2:
Died again....
This is my second Nexus One within 2 weeks that has had an issue:
1st one = broken lock/power button.
2nd one = won't boot
If it's 7 vibrates it's a hardware problems. Don't even bother, just send it back.
baseballfanz said:
If it's 7 vibrates it's a hardware problems. Don't even bother, just send it back.
Click to expand...
Click to collapse
yeah it was something like 7 when I recounted.... thanks for the info...
My Nexus One has committed suicide.
nvm, not working AGAIN.
Man bro. Your having bad luck. Mine does it occasionally where I turn it off. And try to turn it on it stays black and vibrates. But I just let it sit without the battery. For like 30 seconds. Then try. Never ran into this problem with my desire or evo. It was just this phone. Which I find weird. But try letting it sit for a lil.
Sent from my Nexus One using XDA App
mddcflimsreal said:
Man bro. Your having bad luck. Mine does it occasionally where I turn it off. And try to turn it on it stays black and vibrates. But I just let it sit without the battery. For like 30 seconds. Then try. Never ran into this problem with my desire or evo. It was just this phone. Which I find weird. But try letting it sit for a lil.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
I let it sit for 2+ hours and then I turned it on. It worked for 2-5 minutes and then turned back off and got stuck at the "X"....
I have VERY bad luck...
Any ideas on a replacement? ($0-350 USD), I've been through 2 N1's, sadly...
I've honestly just let it sit there for 30 seconds. But what are you running? I think the only reason mine does it is because I soldered the charging port. And obviously that hasn't been done to yours. So it shouldn't do that.
Sent from my HTC Desire using XDA Premium
mddcflimsreal said:
I've honestly just let it sit there for 30 seconds. But what are you running? I think the only reason mine does it is because I soldered the charging port. And obviously that hasn't been done to yours. So it shouldn't do that.
Sent from my HTC Desire using XDA Premium
Click to expand...
Click to collapse
When I got the replacement, it wouldn't turn on for a while, but when it did; it was on Android 2.2...
I got it working again a while later to update to 2.3.4.
Then it died again. I've decided to just return it and either get an Xperia Neo V or HTC Inspire.
Chubby_Skunk said:
When I got the replacement, it wouldn't turn on for a while, but when it did; it was on Android 2.2...
I got it working again a while later to update to 2.3.4.
Then it died again. I've decided to just return it and either get an Xperia Neo V or HTC Inspire.
Click to expand...
Click to collapse
Looks like the phone has a hardware problem. Maybe it was a refurb from amazon or something bad happened during the shipment?
Either way, return it to amazon for a replacement or get a completely different phone.
Well at least Amazon is nice about it. Since your trading it. The inspire is better then the Neo.
Sent from my HTC Desire using XDA Premium
mddcflimsreal said:
Well at least Amazon is nice about it. Since your trading it. The inspire is better then the Neo.
Sent from my HTC Desire using XDA Premium
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What about the Xperia Arc S? I was going to buy it from my friend for $350USD... good deal?
That's reasonable but I'm still thinking the inspire is better then Sony. But that's just me. The inspire has some good roms too.
Sent from my Nexus One using XDA App

Stock brand new note haunted

What the hell is wrong with this thing lol, every 15 minutes or so it restarts it self or completely shuts down without any physical contact with the device and battery at good amount of charge, thanks guys and no I'm not rooted yet..
Sent from my SGH-T879 using xda app-developers app
nitrouspromonyc said:
What the hell is wrong with this thing lol, every 15 minutes or so it restarts it self or completely shuts down without any physical contact with the device and battery at good amount of charge, thanks guys and no I'm not rooted yet..
Sent from my SGH-T879 using xda app-developers app
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Click to collapse
Sounds defective. How long have you had it? I've had mine since release week and haven't experienced those issues once. I'm rooted, but still on factory stock.
May want to return it for another
Sent from my SGH-T879 using xda premium
I'm going to do that today, but I don't know what is worst the phone or Tmobile customer service reps, anybody else notice how much more uneducated they have gotten about the product line they are there to help with?!?
Sent from my piece of $h#t SGH-T879 using xda app-developers app
Welcome Nitros...... I too, experienced random reboots.... but it would only happen after I activated wifi calling..... Finally the problem went away after I replaced my SIM card
Sent from my SGH-T879 using xda premium

Dead desireC (stock)

Hi,
I've been flashing a wildfire and hox for a while, having said that I'm no dev.
Last night my wife's phone went off and wouldn't come back on. The battery charge screen comes on but that's it.
It has not been rooted or played with in anyway shape or form, it is as it came out the box.
I've tried to enter the bootloader by pressing vol- and power button (as is done on the wildfire and hox) but nothing happens.
Any help would be greatly appreciated.
Thanx
Sent from my HTC One X using XDA Premium HD app
Try replacing the battery, it might be dead
sent from CM10'd Desire C
Thanks for the reply m8,
battery was charging wen it went off, buzzed then dead. But battery charging screen comes on wen its plugged in and says its at 100%. I've tried going into bootloader from the battery screen but nothing happens.
Wouldn't really mind, yes pain in the arse but we'd just take it bak to 3 n get them to fix it but she cracked the screen in her bag the 1st wk she got it n they'll only say it was that lol that's service for you!
Sent from my HTC One X using XDA Premium HD app
Well, if its stock and not rooted, you should take it to the shop, its worth a shot
sent from CM10'd Desire C
Will probably end up doing that.
It'll take a wk to get a battery off ebay, I'll pop it in the shop on Monday.
Cheers m8
Sent from my HTC One X using XDA Premium HD app

Dead phone

Well here's my scenario. My M8 is completely stock. While doing a profile update the phone froze. After 3-4 minutes I pushed the power button. The screen shut off and that was it. Now I can't even get the little light to come on when charging it. Any ideas folks
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tommason1968 said:
Well here's my scenario. My M8 is completely stock. While doing a profile update the phone froze. After 3-4 minutes I pushed the power button. The screen shut off and that was it. Now I can't even get the little light to come on when charging it. Any ideas folks
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
If it is still in your 14 day period return it, other wise use htcs support
Try holding volume up and down + power, can take up to 2 minutes. If not return it.
Sent from my 831C using Tapatalk
Mine did the same thing. I had to send it to HTC. My replacement is on its way. Turnaround is about a week from the day you send it.
Sent from my HTCONE using xda app-developers app
I'm not sure as to what happened, but in the morning about 12 hrs after it happened I put it on the charger and the light came on. It was blinking do I let it charge and now it's OK. The phone does notify me that it did an abnormal restart and that it wanted to send a report to htc.
Sent from my 831C using xda app-developers app

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