Phone stopped charging - One (M7) Q&A, Help & Troubleshooting

My phone stopped charging last night - Tried various chargers but makes no difference. Just taken it back to Phones4u who say it has to go off for repair and will take 2 weeks - No Loan phone.
Anyone else had this problem and had it fixed?
Much as I have loved this phone for the last 6 months I am now seriously thinking of getting rid as soon as it comes back. I am not an apple fan but at least they would replace immediately with a new phone. (But I still will not get an iphone)
How am I expected to last 2 weeks without a phone?? (That is a rant at both HTC and P4U)
I will have to buy a temporary phone and then flog it on eBay - Not best pleased!

Related

Att premier refurbished Tilts any good?

I'm considering buying the refurbished Tilt from ATT premier. Are those any good? if problems, are they just something flashing can fix, or hardware?
I'd like to get some feedback, is it alright to take advantage of the refurbished deal.
Just picked one up.
Bought one last week with a little trepedation after reading some of the threads regarding ATT sending refurbs to replace defective units after 30 days. But for a $150, it was worth taking a look.
Got it in, checked it out and could'nt tell it from new. YMMV!
Glad I got it!
Tom
Referbished ATT Tilt
I just got mine two days ago and could not be happier with it. No signs of referb....looks new to me. Premier price after $25 discount = $125. No brainer.
It's a mixed bag. Refurb can mean many things. It could be a phone that someone bought, used for 10 minutes, and decided they didn't like it. Or it could be a phone that had problems. Either way they are returned to "factory settings" and then relisted for a discounted price. I have heard many stories of people getting a refurb phone and it working flawlessly. But there are also those, myself included, who have had problems with refurbs.
It basically comes down to the luck of the draw. Even if something is wrong with it initially, you can always return it for another one.
ugahairydawgs said:
It's a mixed bag. Refurb can mean many things. It could be a phone that someone bought, used for 10 minutes, and decided they didn't like it. Or it could be a phone that had problems. Either way they are returned to "factory settings" and then relisted for a discounted price. I have heard many stories of people getting a refurb phone and it working flawlessly. But there are also those, myself included, who have had problems with refurbs.
It basically comes down to the luck of the draw. Even if something is wrong with it initially, you can always return it for another one.
Click to expand...
Click to collapse
I am pretty sure besides returning it to factory settings, they also repair/replace whatever was wrong with them. I couldn't swear to this, but it just wouldn't make any sense if they didn't. If a hard reset would have fixed the problems it was having, it doesn't seem like it would have needed to be replaced, since hard reset is one of the steps you have to go through before they will replace your phone. ATT claims (I've asked them on the phone), that refurbs are repaired, and tested thoroughly.
With that said, I have had problems with BOTH brand new Tilt, as well as refurbed ones. So, I say yes, definitely try the refurb out, you will likely get the same quality as the new ones, which means f you are lucky, you will get a good one, if not you can exchange (same goes for the new ones).
All the refurb ones I have received from ATT have looked cosmetically new. In fact, they look so new, I wonder if they replace the housing on them. Not one has had even a tiny scratch.
got two myself, i agree, they probably replace the case. these are to replace the two 8125s in the house. what roms are you guys rolling with?
bought the wife a refurb about a week ago...its flashed and screaming like new...couldnt even tell its a refurb...and for 150..why not?
I got mine 2 weeks ago and it looked brand new when I got it. I'm still figuring which rom I like and the SNES emulators are slow, other than that its a cool gadget.
I got mine 2 weeks ago and it looked brand new when I got it. I'm still figuring which rom I like and the SNES emulators are slow, other than that its a cool gadget.
Nothing wrong with them. If you have a problem return it. Matter of fact... FLASH Hard SPL/a new ROM as soon as you get it.. I bet its already been done on the phone...
Nothing wrong with refurbs.
do u brought them off from the att website?
I got one after my original NEW one died. Can't tell the difference...works fine. Sprite backup is a lifesaver. Restored to refurbished one almost perfectly. Just had to re-input some registration codes and fix email (app to do that).
I got one last week. Innitially was planning to sell it and continue using my flashed 8125 but just couldn't do it.
The first one i got had a stuck pixel, so did an exchange and got another one. I did a little bit of complaining, so they overnight the replacement to me.
and also, according to the rep that i spoke to, these come with a 1 year warranty, so for $150 and still a 1 year warranty.......you just cant go wrong with that.
Reassuring
Okay, Thanks for the feedback guys. I'll order the premier refurb today! Is it wise to wait until warranty expire to flash/mod, or can I just dive in? after reading more about flashing/upgrading of course.
150$?
Ok, looking at picking up a refurb'd tilt, looks sweet.
I see the 150$ price, but only if I sign up for a 2 year contract...?
Is everyone on here signing a 2 year contract? or am I missing something?
Refirb is a mixed barrel. You will get some that were used/abused and then flashed and re-cased... other returns could simply be "It's not for me" with almost no usage...
However, some retailers have a "No Open Box" policy on phones, if its returned after a 5 minute call it's returned to the vendor -- It's mostly a legal issue, since it could have someone's private data/contact list loaded and unprotected -- this policy ensures they are not responsible if that gets out after the Manufacturer wipes it.
I bought a refurbished tilt. I was pretty apprehensive about it. but I figured, hey, I spent $360 on my 8125 and that was used from eBay, so...why not $150 on something that comes with a guarantee from AT&T?
Other then the sticker on the screen looking like it had been removed and replaced, there was no indication that anything about it was used externally. Inside, under device information, it counted 15 min for incoming calls and 36 min for outgoing calls. That's all. Maybe someone used it and found it too difficult? Or maybe they tried using a BT headset and promptly returned it because the BT stack SUCKS. my only real complaint about the Tilt and that has zero do it with it being refurbished.
My first Tilt had a very obviously defective keyboard, every key surrounding the right soft key didn't work and the softkey itself was raised up so high it would press itself most of the time when closed.
My second one has been good!
BTW, I've used 3 PCs, two headsets, and 1 GPS and no bluetooth problems. The only problem I've had is that I've discovered that if the Tilt is powered down (screen off... not totally powered down) sometimes the headset doesn't pair up, so I just hit the power button on the Tilt then on the headset, wait for the confirmation beep a few seconds later, then turn the Tilt back off.
They are on the regular site for $99.00 as of this morning. You have to click on the bundles or packaged deals. Don't just select the phone.

[Q] How much is a Nexus One worth (in the UK)?

I've got my Nexus One, in pretty much fantastic condition. Zagg cover since day one and no major issues.
It does have the common bug where screen becomes unresponsive when you connect a charger to it but I was told that there's no fix for that.
It's got a few extras: screen protector, cover, UK adapter, cleaning cloth
Bought in April, then 3 weeks later I got the Desire so this has been sat around doing nothing much.
I'm looking to get rid of it now, but have no idea what it's worth. I don't plan on selling it on here but just want to know if someone can give me an idea of how much I can expect for it!
Thanks in advance
well my N1 never had that common bug. I checked again after your post and nothing as you described.
For excellent condition and unlocked, I would say on average in the range of £240-270. For brand new, £290-320. If the bug is very noticeable prob in the range of £180-220 ( few noticeable dents and marks). £250 is the sweet spot for most N1 in good condition. Try Hotdeals Uk.
Thanks, I was certain that I'd read something like that on Modaco, maybe it was something else then.
If it is faulty hardware then I should be able to get it fixed as it's still in warranty. If not I'll list for the cheaper price you said.
I guess the first step is to start using the phone again for a couple of days and see if that issue's still there
Thanks for the help, at least I've got an idea of how much to expect for it
Well I (6 weeks or so ago) sold a brand new, in box, Nexus one on eBay to a chap in Ireland for £325.
Also, might be worth considering unlocking the boot-loader and flashing a popular Rom and adding that in to the selling notes. The normal people love words like "Unlocked" and so on. I bet you could reach the same kind of price if you sell it well (even if it is used).
Dude, YOU CANT SELL nexus one. Because its best phone. I dont thing you want to just quit mobiloty or you want to?

[Q] Advice on the Captivate....refurbished ?

Thinking of buying a "refurbished" at&t captivate. does anybody have any advice to if the device is worth buying if it is refurbished, if any of you guys have bought it that way..and also is it really worth it in att network or should I be warned and wait till MARCHH! to switch over to another carrier ?
currently have a iphone 3g but i really want to switch over to android
Mine is a insurance replacement so it is refurbed, have had other refurbed phones and haven't had any problemss out of either. I love the phone itself. Go to any sub forum and you can tell the phone has gps issues, some worse then others. This is my 3rd (first couldn't go into recovery, and second was lost), and gps is worse then all the previous ones. Even with the problems, I still wouldn't give this phone up. Probably because I love the hardware and its my first android device and apple wasn't a choice for me. As for the network I hadn't any problems with att since 2004. I'm sure that depends on you location tho.
Sent from my SAMSUNG-SGH-I897 using XDA App
Two weeks ago I bought the HTC Aria with rebate for $29. Then another employee wrote saying they wanted to upgrade their phone, and wanted the Captivate. I looked online and saw that it was $299. A few days go by and he agrees to the price, and when I go to order it, lo and behold ATT has refurb for $50 each! I bought two, one for him and one for me . I like the aria and it is now my backup, but I love the Captivate and for $50, it's hard to go wrong.
tl;dr, buy it.
Did the refurb unit have any signs of use or scratches or anything? I might get one soon too.
Go for it..it's a great phone. Just make sure you can check it out in person first,or can return it if broken.
Mac
I got a refurb.
And it's perfect. Looks brand new. And no problems
I have a refurb......... no major issues. One thing to look for though.......... I got my first one 4 days ago, worked fine, but after being on for a little bit the battery went completely dead after being on standby for 30 min. yeah, something was wrong with the battery, on top of that it would randomly exit me out of screens.
turned out they sent me one that had NOT been fixed yet, their boo boo. They sent me out a new one and I got it today. This one looked brand new, all the stickers from samsung still on it and everything. Let it charge and turned it on....... no more issues.
It lags a little and the battery life REALLY sux, but those are issues with brand new ones also. I turned on my task killer and put the security level to low so that I could kill everything but non essential apps. Now the battery life seems MUCH better. It seems like this phone takes a long time to charge as well though. I think i wll just allow the battery to fully drain then plug it in, see if that will work, maber get rid of any potential battery memory.
Thanks for the help, appreciate it....I ordered it already and should get it in 2-5 business days so i will post back on my thoughts!
cant wait to start using the android OS!!!!
I am on a refurb now. I love this thing. No [hardware] issues at all.
Sent from my SAMSUNG-SGH-I897 using XDA App
i have a refubished phone and its better than the new one I had
I got a new Samsung Captivate and it keeps rebooting on me at random and the keys (especially back key) are really bad. They dont recognzie my touch half the time unless I press really hard on them.
My question is....if I get a replacment how will I be able to tell if its a refurb or not?
Are the refubs typically better since they have had more extensive testing?
Anybody have any thoughts on this?
with anything there are defect but these phones are built like a rock and if you think about it, if there is a x probability that a device has a defect the probability that it has 2 is x^2(in theory, obviously the nature of the defect factors in) so if the phone had a defect that was fixed there is a pretty slim chance that it will be defective after it is repaired.
i wouldn't worry about a refurbished phone, there may be cosmetic damage ect. but i would recommend this phone to anyone on build quality alone. wear and tear related problems should be minimal. id say go for it.
I had 3 refurb fuzes and 2 razr9s. Only real problem you have to worry about is physical defects. Hinges mostly. If there is a software or hardware problem you can send it back.
Edit: you can also get insurance on an unused refurb through at&t
From a phone on an app
Any one who has replaced a phone using insurance or warranty thru ATT is most likely using a refurbed phone. I have replaced every phone i have ever had in 10 years with ATT due to my being really hard on phones at work and all the replacements have been refurbed. I personally have never had an issue with a refurb, they all lokked and performe like new. I actually just got my cappy a few weeks ago and ordered the refurb cause i knew i would end up with one anyway.( and got lucky in doing so and got a batch 1007 phone so my 3button download mode doesnt get wiped.)
Works Perfecly and only set me back $50
I messed up my first captivate. Was able to return it through warranty and got a refurbished unit. I have been using it for 3 months with no issues. Of coarse there is no guarantee
Captivate
Cog 2.2

[Q] Random power off

Hey guys,
Firstly, I will admit from the start my phone has been dropped a couple of times but from around knee height at most...
I bought a contract, of which I am 2 months into, and in the last 2 weeks my phone keeps turning off randomly and wont turn on. Only sometimes when I remove the battery and sim card even, that it turns back on again. Its really frustrating, especially that I'm moving home in the next few weeks and agencies cant call me.
I am wondering if I can somehow go to the store of the company I bought it from and ask for a new one or a different phone?
I am happy to pay the difference for a galaxy note 2 dare I say which was my original choice but the LG was £10 less a month. Only thing is I purchased it online?
Many thanks to any help or advice on what might be causing this?!
Marc
mS_Design said:
Hey guys,
Firstly, I will admit from the start my phone has been dropped a couple of times but from around knee height at most...
I bought a contract, of which I am 2 months into, and in the last 2 weeks my phone keeps turning off randomly and wont turn on. Only sometimes when I remove the battery and sim card even, that it turns back on again. Its really frustrating, especially that I'm moving home in the next few weeks and agencies cant call me.
I am wondering if I can somehow go to the store of the company I bought it from and ask for a new one or a different phone?
I am happy to pay the difference for a galaxy note 2 dare I say which was my original choice but the LG was £10 less a month. Only thing is I purchased it online?
Many thanks to any help or advice on what might be causing this?!
Marc
Click to expand...
Click to collapse
A couple drops shouldn't cause this unless you're really unlucky, I dropped mine from the bench on the second day of owning it and freaked though luckily not a mark on it. I would say it's probably a fault so yeah try and return it, if it's bought online get in touch with the customer service team, most sites will have the phone number somewhere or it may be on your invoice. Check for damage or loose connections around the battery first though, good luck!
Sent from my LG-P880 using Tapatalk 2
@non4 said:
I would say it's probably a fault so yeah try and return it, if it's bought online get in touch with the customer service team, most sites will have the phone number somewhere or it may be on your invoice. Check for damage or loose connections around the battery first though, good luck!
Sent from my LG-P880 using Tapatalk 2
Click to expand...
Click to collapse
I was looking around the device but nothing is visible. I went to carphone warehouse store and they said they have to send it to LG. I will be able to tell if its a replacement or not as mine had a little dink taken out of the frame..ahh well, now two weeks of waiting to do.
They offered me a replacement phone as I went to leave like they forgot and I got a simple looking Samsung with chunky buttons! XD love retro style!
Thankyou for the advice,
Marc
mS_Design said:
I was looking around the device but nothing is visible. I went to carphone warehouse store and they said they have to send it to LG. I will be able to tell if its a replacement or not as mine had a little dink taken out of the frame..ahh well, now two weeks of waiting to do.
They offered me a replacement phone as I went to leave like they forgot and I got a simple looking Samsung with chunky buttons! XD love retro style!
Thankyou for the advice,
Marc
Click to expand...
Click to collapse
You're welcome! When I was with carphone I brought in my HTC desire z (now drowned in the toilet one drunken night) Because it was not receiving messages, and I had updated it to 2.2.1 which made it impossible to root. When I came back to the store after my holiday I was thrilled to find a brand new phone (gave me the old backplate back though, cheapskates) with the original rootable 2.2! I proceeded to root and flash my first ever ROM, cm7, crapped myself cos I bricked it, then realized I had just forgot to wipe data! Booted into cm7 and never looked back, I can't stand unrooted devices! hopefully they send you a new one, that sort of fault usually does get a new one as its hard to detect the source of the issue, good luck!
Sent from my LG-P880

HTC Battery Failure

While this is not an issue that's necessarily related directly to the HTC One (but HTC's in general) and since I am considering the purchase of an HTC One, it made sense to post it in here.
Does anyone know of the general failure rate of HTC Batteries? Since the HTC Battery is non-removable, I'm trying to gather some information on failure rates, in order to determine just how risky it could / would be to get a phone with such a drawback (it would be my first phone with a non-removable battery).
Of course this issue would compound itself in complexity if the battery dies after the warranty expires.
Reason I ask this is because my Sammy Note battery died 14 months after purchase and all it took was buying a new batter to get my device back up and running. There would be no such luck with the HTC one
Any feedback would be appreciated.
Batteries are subjective to a lot if things, such as usage, weather,charge cycles etc. Cell phone batteries that can not be replaced by the user can be replaced by the manufateuer, for a fee if course. Most people get 12 to 18 months before needing to replace their battery.
Sent from my HTC One using Tapatalk 2
My S2 battery is still ok after 23 months. No need for a removable battery for me. 3 weeks until my One!
Sent from my GT-I9100 using xda app-developers app
Regarding to HTC. . . My One X has lasted since the week of release and still going strong. . . Lasts all day (If im not playing games all the time) and has been charged EVERY night since owned. . . HTC's prior to this i had multiple batteries for... not that they lasted, but because i was such a heavy user, but they still lasted around 2 years each, May still last now but sold the handsets so couldnt tell you. . .
encrypshun said:
While this is not an issue that's necessarily related directly to the HTC One (but HTC's in general) and since I am considering the purchase of an HTC One, it made sense to post it in here.
Does anyone know of the general failure rate of HTC Batteries? Since the HTC Battery is non-removable, I'm trying to gather some information on failure rates, in order to determine just how risky it could / would be to get a phone with such a drawback (it would be my first phone with a non-removable battery).
Of course this issue would compound itself in complexity if the battery dies after the warranty expires.
Reason I ask this is because my Sammy Note battery died 14 months after purchase and all it took was buying a new batter to get my device back up and running. There would be no such luck with the HTC
Any feedback would be appreciated.
Click to expand...
Click to collapse
the battery can be replaced its just not easy. when i bought the phone i asked tmobile about the battery and what i could do if it started to lose its charge. they told me that if i noticed any loss of battery i could bring the phone back within 2 years and they would replace the phone for $20 with a new phone. not a refurb but a new one. besides most of the time with phones that have built in batteries they use higher quality ones that dont lose their charge as fast. plus with the battery being sealed the moisture in the air doesnt degrade the battery as fast so they would last longer than a battery that is open to the elements
skinsfanbdh said:
the battery can be replaced its just not easy. when i bought the phone i asked tmobile about the battery and what i could do if it started to lose its charge. they told me that if i noticed any loss of battery i could bring the phone back within 2 years and they would replace the phone for $20 with a new phone. not a refurb but a new one. besides most of the time with phones that have built in batteries they use higher quality ones that dont lose their charge as fast. plus with the battery being sealed the moisture in the air doesnt degrade the battery as fast so they would last longer than a battery that is open to the elements
Click to expand...
Click to collapse
I hope you got that in writing, never heard of a Cell Phone Carrier giving someone a new phone after 2 years for $20.00.
grneyez said:
I hope you got that in writing, never heard of a Cell Phone Carrier giving someone a new phone after 2 years for $20.00.
Click to expand...
Click to collapse
if people can exchange their phone because of the tiniest gap then im pretty sure if the battery doesnt hold a charge they will replace it
skinsfanbdh said:
if people can exchange their phone because of the tiniest gap then im pretty sure if the battery doesnt hold a charge they will replace it
Click to expand...
Click to collapse
People exchange their phones within 30 days, they don't exchange them 2 years later and T-Mobile gives them a new phone. Think about what your saying, it makes no sense.
Sent from my HTC One using Tapatalk 2
skinsfanbdh said:
the battery can be replaced its just not easy. when i bought the phone i asked tmobile about the battery and what i could do if it started to lose its charge. they told me that if i noticed any loss of battery i could bring the phone back within 2 years and they would replace the phone for $20 with a new phone. not a refurb but a new one. besides most of the time with phones that have built in batteries they use higher quality ones that dont lose their charge as fast. plus with the battery being sealed the moisture in the air doesnt degrade the battery as fast so they would last longer than a battery that is open to the elements
Click to expand...
Click to collapse
I've been with T-Mobile for 11 yrs and I can 100% guarantee you that whoever told you that was smoking bath salts.
Sent from my Paranoid Nexus 7 using Tapatalk 2
thats funny because after having my s2 for a year and a half the power button kept sticking making it bootloop. took it to tmobile and they gave me another one for free. maybe you just need to learn how to talk to people
skinsfanbdh said:
thats funny because after having my s2 for a year and a half the power button kept sticking making it bootloop. took it to tmobile and they gave me another one for free. maybe you just need to learn how to talk to people
Click to expand...
Click to collapse
So you just recently brought your s2 in to Tmobile and got a new one? Because the s2 is just about to turn a year and a half old. So you would have had to do it just recently. Sorry, I'm not buying it.
Now if you had said you called 611 within a year of owning the phone or had insurance on the phone then I'd believe you. You get a refurb sent to you and the cost is $5-$20. But walking in to a T-Mobile store a year and a half later and getting a new phone? Nah.
Sent from my Nexus 4 using Tapatalk 2
TMobile is effin USELESS when it comes to assisting customers who don't have insurance. My existing BB9900 through work has been dismal in functionality and they blame water damage to screw me out of a replacement on a device that's barely a few months old. I vented in this thread on the Crackberry forums.
Unless you have a family member working in that store who's gonna sneak you out a device from the backdoor, my personal experience with Tmobile makes me wish you good luck in thinking you're gonna get a replacement.
dirtyhamster73 said:
So you just recently brought your s2 in to Tmobile and got a new one? Because the s2 is just about to turn a year and a half old. So you would have had to do it just recently. Sorry, I'm not buying it.
Now if you had said you called 611 within a year of owning the phone or had insurance on the phone then I'd believe you. You get a refurb sent to you and the cost is $5-$20. But walking in to a T-Mobile store a year and a half later and getting a new phone? Nah.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
+1
Sent from my HTC One using Tapatalk 2
yes 2 weeks ago i exchanged my s2 in store then sold it on craigslist to pay off what i owed on it and to pay the down payment on my new phone. i could careless what you believe and i have had nothing but good experiences with customer service in store.
skinsfanbdh said:
yes 2 weeks ago i exchanged my s2 in store then sold it on craigslist to pay off what i owed on it and to pay the down payment on my new phone. i could careless what you believe and i have had nothing but good experiences with customer service in store.
Click to expand...
Click to collapse
As have I, T-Mobile has been very good to me...I upgraded to the vibrant and then 7 months later they let me get the sensation for $179, after I had just upgraded. (With loyalty, not in store) They did that for me two other times in the 11 yrs I've been with them. Never an issue with them. But policy is policy and walking in to a store after a year and a half and getting a new phone for $20 wouldn't happen without insurance, and that's not even how insurance claims are processed. End of story for me.
How do you still owe money on a 1 1/2 yr old phone????? You know what, never mind....could care less.
Sent from my Paranoid Nexus 7 using Tapatalk 2
dirtyhamster73 said:
As have I, T-Mobile has been very good to me...I upgraded to the vibrant and then 7 months later they let me get the sensation for $179, after I had just upgraded. (With loyalty, not in store) They did that for me two other times in the 11 yrs I've been with them. Never an issue with them. But policy is policy and walking in to a store after a year and a half and getting a new phone for $20 wouldn't happen without insurance, and that's not even how insurance claims are processed. End of story for me.
How do you still owe money on a 1 1/2 yr old phone????? You know what, never mind....could care less.
Sent from my Paranoid Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Point made, don't waste your time with him. He is obviously confused.
Sent from my Nexus 10 using Tapatalk 2

Categories

Resources