[Q] DTMF Tones Heard Randomly in Call - One (M7) Q&A, Help & Troubleshooting

Randomly for the last few weeks, I've heard random DTMF tones while i'm in a call. I always assumed it was the person on the other end just hitting buttons on their phone, but it happens when I'm talking to someone who is on a landline or cell phone. They are not hitting buttons by mistake and neither am I. What's weird is I'm the only one who hears the tones! Both parties (my mother and my wife, mostly) both have AT&T for service.
I have searched and saw that some EVO users experienced this while using Google Voice, but I'm not using it when I'm making calls. I have it INSTALLED, but I'm not actually using it to make calls.
I'm running:
Android 4.2.2 BrightstarUS RUU W/ OTA
Radio: 4a.17.3250.14_10.39.1150.04L
with included Kernel from the RUU
This is a rock-solid build for me, constantly getting me LTE in a fringe area, and I'm super happy with it. I'd uninstall GV, but I need it for texting. Aside from that, Any thoughts?

Related

[Q] Can Anyone Reliably Make and Receive Calls?

I recently switched from an iPhone 5 to the One Dev Edition. After having some signal issues, I went to AT&T, got a microSIM, they switched me an Android data plan, etc. But I'm still having an issue where I can't reliably send and receive calls, especially from my desk at work. I can dial the number and hit Call but that's it. No ringing, nothing. Just dead air, then the "call" ends. If the call does go through, I can hear the other person but they can't hear me. Same thing when receiving a call. I'll hear them but they can't hear me. Sometimes my phone won't ring and it just rolls to voice mail. I can see the signal switching from LTE to H, etc, and I have practically full bar strength. I just don't understand why the calls aren't going through.
Is this an issue with the phone itself? Something with AT&T? Is there a newer radio firmware I can try flashing? I didn't have any issues with the iPhone 5, and I even had my coworker put his iPhone into field test mode so we could compare the numeric signal and they're about even, though the iPhone usually does have a slightly better db signal. I really like the One but not being able to send or receive calls while at my desk is a deal breaker.
Thanks!
From the sounds of it, you are running the stock firmware still? Any root or other possible modifications? If you answered Yes then no to those questions, I would head back to the AT&T store and have them try it out, if anything they should be able to take your SIM card and put it into another Android device and see what happens.
What about text/data, do those work?
You said mainly at your desk you notice this issue, so does that mean it happens at other places as well, same symptoms (full bars, allows to send call then nothing?) You may just be the lucky contestant with a defunct unit, HTC should be able to help you out.
I would suggest first going to AT&T store, try out their suggestions, then if anything give HTC a call/email to see if they can be of any help. At this point I would stay away from flashing custom radios as they may void your warranty then you will really be up $hit creek.
Sounds like att.
I had this problem with tmobile once. The signal wasn't strong enough and it wouldn't call.
Some please are spotty.
Something is wrong with your phone. That should be obvious. Of course the vast majority of people who got this phone can reliably make and receive calls or it would be the biggest mobile phone bust in history.
Sorry to be blunt but you already know it's not the signal so it has to be a defect in the phone.
Thanks for the suggestions. This is the stock Dev Edition ROM. I haven't made any changes other other than just installing apps.
I haven't made a lot of calls but I don't seem to have an issue any where else.
No issues with LTE. Data has been fine.
I wasn't sure if AT&T would assist since this is the Dev Edition but that's worth a shot to have them run some tests on it. Otherwise I'll try to get a replacement (or refund) from HTC.
Thanks!
Sent from my HTC One using xda premium

People unable to hear me on voice calls.

Let me preface by saying I very very rarely take or make voice calls. This has been a persistent issue as far back as I can remember. As I make/receive very few voice calls I chalked this up to an issue on the other end. Is has become quite apparent it's my phone that's the issue. I've run a multitude of different roms. I never did try to see if one was improved over the other. I did read a while back about some mod to disable a noise cancelling Mic. Does anyone who suffered from this have any insight? I have the T-Mobile flavor m7.
Sent from my HTC One using Tapatalk

No Voice After Picking Up Incoming Call

I've had my HTC M8 H/K edition on Sprint 1 week now. I dont get a lot of calls, but I just realized my phone has a problem answering calls. The phone rings. When I answer the call, it picks up, and then there's just silence. No audio in or out. The caller hears nothing; I hear nothing. There is no problem when i make outgoing calls, just answering incoming calls. Anyone else heard of this issue?
I should add. Stock Rom, Unlocked Bootloader, Root, S-On
Here's an update -- It seems to be a problem with Google Voice. I read in another post that google talk installed on a PC might contribute to the problem as it is delivering the call to the app first. I removed google voice from my phone, and then reboot. Issue is gone, we'll see what happens when i reinstall google voice.
tetracw said:
I've had my HTC M8 H/K edition on Sprint 1 week now. I dont get a lot of calls, but I just realized my phone has a problem answering calls. The phone rings. When I answer the call, it picks up, and then there's just silence. No audio in or out. The caller hears nothing; I hear nothing. There is no problem when i make outgoing calls, just answering incoming calls. Anyone else heard of this issue?
I should add. Stock Rom, Unlocked Bootloader, Root, S-On
Click to expand...
Click to collapse
Same here with me...
what should be done..
?
I uninstalled google voice for now.
So I narrowed down the issue a bit further. It has to do with whether or not I'm on LTE. I still think Google voice might be interfering. But something is different with how the call is delivered when i'm on LTE. When I set my phone to CDMA only, the call rings, i answer it and everything is fine. When i turn back on LTE. The call rings, i answer it and it's dead air. No voice in or out. Really weird.
Other things I've tried. Wifi Off/On, no difference. Signed out of my google/gvoice accounts. I also disabled the feature to deliver calls to Google talk/hangouts. Maybe it takes a while for the settings to take effect.
I have the same issue completely stock HTC one with latest OTA updates and Google Voice I can only receive phone calls when I am on CDMA doesnt work on WIFI or 4G.

Major problems with voice calls.

I've had an issue twice now where I can't make or answer voice calls. When I answer I get nothing but silence, and the other person says it keeps ringing, and when I call I get nothing but silence (no ring or anything on my end, but it does ring for the person I'm calling.). I updated to the OTA after getting it yesterday, and things seemed to be fixed, but today it is doing it again. I have great signal (both LTE and the older network), IMS registered, and not roaming. Has anyone else had this problem? It is extremely frustrating.
Edit: Texts work, mobile data works, everything except calls.
I've noticed the call quality on 1X has been pretty poor. Also, I've had call roaming pop up a couple of times where I've never had any problems in the past. I haven't experienced exactly what you describe tough. We need VoLTE, and we need it quick.
It's still going today. I'm going to take the phone back to Verizon. Completely unacceptable.
Update: Verizon swapped out two SIMs and still couldn't figure it out. Sending me a brand new one.
Sent from my XT1254

[Q] HELP - Phone hangs up immediately after answering call

Ok, I've got a problem that just started happening the last week or two. When certain people call me, I can answer. However my phone always hangs up on them 1 second after the call. The behavior is the same, based on the number calling me.
For instance, if my wife calls me from her cell phone (Sprint iPhone 5S), it will always hang up immediately after answering.
If my wife calls me from our house phone, it always works like normal.
This so far as I can tell, only affects inbound calls. I have no issues calling out.
Running latest OTA. I've updated PRL and profile, and it made no difference. I've never rooted the phone or messed with S-on/off. Pure stock. I have rebooted the phone into safe mode, and the same behavior is present.
Interestingly enough, I'm also on Sprint, I have a Nexus 6 and my wife a Note 4, and we've had the same issue over the past week or two. She can call me and immediately after answering the call will end. This has happened with her calling from her cell phone and her office phone, both of which are attached to her contact. I can call out with no problem, and I've tested calling my phone from different numbers and had no problem. No clue whats going on.
Are one (or both) of you using Sprint's Google Voice integration?
shawndoc said:
Are one (or both) of you using Sprint's Google Voice integration?
Click to expand...
Click to collapse
I am having the same issues when my mom (S4) whose on the same contract as me, calls me (S6 edge) it always hang up immediately after I pick it up. I have no issues calling her though. I am using Sprint's Google voice integration but I do not believe my mom is.
It is the Google Voice integration that is causing the disconnects.
See here:
https://productforums.google.com/forum/?utm_medium=email&utm_source=first_post_notification#!topicsearchin/voice/sprint$20integration|sort:relevance/voice/NxkMd3YpzSw
I'm having the same problem with a Metro PCS phone. I've seen it elsewhere on line - it's some Android issue.

Categories

Resources