[Q] Phone won't charge until multiple reboots - One (M7) Q&A, Help & Troubleshooting

howdy everyone,
So I am on TD 8.0, elemental 3.4, s-offed etc. I'm having a peculiar issue with the phone not charging unless i reboot it several times or boot into recovery. I have tried restoring etc but to no avail. It all appeared to start when I went from Stock+GE to TD8.0 but had a failed flash report in twrp after successful aroma install. after td failed to install I was having bootloops along with no charging, but was able to regain control by redownloading and reflashing. i've wiped everything multiple times and have reflashed and restored. it seems to happen if the phone has been charged several times without a reboot. any thoughts? doesn't seem like hardware as TWRP always will show charging.
thanks team
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

I have read about this a couple of times, it seems the only resolution is to revert back to 100% stock and then start the process of unlocking the bootloader/S Off etc again

drats, i was afraid of hearing that... thanks for the reply
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

so i'm back in the US and am seeking to return to stock and start fresh. since the phone is bugging out i can't get it to connect via usb unless i'm in the bootloader.... any way to pull files etc? this is such a headache and i'm so jetlagged. time for a beer.

scratch that. i could get the files via airdroid, even if it takes an age and multiple shutdowns and charges... the phone now will only charge if i hard reset a few times.... otherwise, it will nearly always charge if i'm plugged in and reboot to twrp...
What is the easiest way to revert to stock without stopping me from regaining s-off etc? sorry to be asking a newbish spoonfeeding question, just want to make sure i'm not buggering my baby. I'm considering attempting to flash the new base in the form of TD10, but unsure if that'd even help. just seems the problem is deeper than that... weird.
Here is the lowdown of what I have currently.
CID- 11111111
Hboot- 1.54.0000
Radio- 4A.17.3250.14
OpenDSP- v31.120.274.0617
os 2.24.401.1
emmc boot 2048mb
td8 build # 2.19.401.1
It's just such a strange problem. sometimes I can reboot several times and it will charge. if i reboot into twrp while plugged in it will charge. I cannot connect USB storage at all, and can only access the storage from a pc using WIfi. It seems fastboot sees the comp as well, though i've yet to try commands here...
any help would be greatly appreciated. If i have to return to stock, so be it, I just want to make sure i do it correctly and am able to get back on board with custom roms.
thanks everyone, sorry to newb up the board.
robert
ps, the phone also frequently enters car mode for no reason. frequently being twice a minute until i froze the app. it will also say the charger isn't supported even when i've not had it plugged in for hours or on that boot cycle. wonder if fastcharge had something to do with it? also keeps saying su binary out of date, even when i accept the update. and it daydreams sporadically during use (don't we all)

I'm having a similar issue which started when I was on elemental kernel and flashed bulletproof kernel to try it out but the problem didn't occur until I flashed back to elemental.
Sent from my HTC One using xda app-developers app

mcallender5 said:
I'm having a similar issue which started when I was on elemental kernel and flashed bulletproof kernel to try it out but the problem didn't occur until I flashed back to elemental.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
any luck fixing it?

pendragon11 said:
any luck fixing it?
Click to expand...
Click to collapse
No, At this point I'm just hoping to find a way to revert back to 100% stock to see if that does anything even though I've read of other people with this issue on stock, never rooted/rom'd HTC One's

Returning to stock won't help buddy, I've literally got my phone back today as I had to send it off for repair, but HTC had to replace my device under warranty because it was a faulty handset. Send it off for repair dude.
Sent from my HTC One using XDA Premium HD app

speedyjay said:
Returning to stock won't help buddy, I've literally got my phone back today as I had to send it off for repair, but HTC had to replace my device under warranty because it was a faulty handset. Send it off for repair dude.
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
I actually got my warranty replacement in the mail today but I still need to return it to stock before I send this one back. You are correct though, nothing I have done, including returning it to stock has made any difference.

i'm having the same issue here, returning to stock didn't fix a thing. now i am just trying to remove the UNLOCKED flag from the bootloader. I flashed my RUU etc, but since the phone can't connect via usb when booted, ADB won't work. I can fastboot etc, but how can i remove the unlock flag via REVONE without adb? can i do it just through fastboot? any help would be greatly appreciated

I just got my phone back from the repair centre and they had to replace the device completely. Jeez! Not having a smartphone really puts you in the dark ages lol
Sent from my HTC One using XDA Premium HD app

Related

No access to bootlader; CWM only on ICS

So, to avoid bricking my device I relocked the bootloader, used the stock RUU file and upgraded to ICS.
Worked as a charm.
Installed a custom ROM, worked fine.
Installed another one, was great.
And then I changed to Dark Raider (link) and after installation completes my device goes black entirely. I can access CWM Recovery and everything but not the bootloader menu or anything else.
No matter what other ROM I try to flash, it doesnt work, and I can't get RUU going because I can't access flashboot.
Any ideas?
Which kernel did you flash? Did you do any other steps before or after installing the last ROM like factory reset, etc. Just trying to brainstorm some ideas.
Sent from my HTC PH39100 using xda premium
megatronisabeast said:
Which kernel did you flash? Did you do any other steps before or after installing the last ROM like factory reset, etc. Just trying to brainstorm some ideas.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
I flashed the boot.img as usual that comes with the ROM, then did all the wiping they say we should on the main thread, then flashed the ROM.
What is really weird is that this is something I've done countless times before and never had any trouble. Even on ICS.
Oh and the device is still recognised by the computer, although not by the RUU file itself.
CWM Recovery works just fine but nothing else.
How are you getting to cwm? Normally you only access it through hboot. Are you doing the button combo?
Sent from my HTC PH39100 using xda premium
megatronisabeast said:
How are you getting to cwm? Normally you only access it through hboot. Are you doing the button combo?
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
When I plug it in via USB, it automatically turns the phone on into CWM.
It's just like when they had that bug on CWM Recovery that wouldn't let us charge our phones when they were off without automatically going into Recovery.
I just want a way to make the RUU file recognise the phone so I can go back to stock. Anyone?
in recovery theres an option in developer menu to reboot into bootloader....have you tried this
Wild Child said:
in recovery theres an option in developer menu to reboot into bootloader....have you tried this
Click to expand...
Click to collapse
What exactly is that developer menu?
Because I've been everywhere in Recovery and can't seem to find Reboot into Bootloader. I find Reboot Recovery alright, into the Advanced options, and several ++GO BACK++s that leads me to nowhere. I keep pressing it while on the main screen of Recovery and it just blinks the screen and that's all.
flasozzi said:
What exactly is that developer menu?
Because I've been everywhere in Recovery and can't seem to find Reboot into Bootloader. I find Reboot Recovery alright, into the Advanced options, and several ++GO BACK++s that leads me to nowhere. I keep pressing it while on the main screen of Recovery and it just blinks the screen and that's all.
Click to expand...
Click to collapse
Sounds like you flashed an outdated recovery. How exactly are you getting into recovery?
Sent from my HTC PH39100 using xda premium
kozmikkick said:
Sounds like you flashed an outdated recovery. How exactly are you getting into recovery?
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
By plugging in my phone into the computer via USB. It automatically goes into CWM Recovery.
I always try to follow the most up-to-date topics but rooting HTC Vivid on ICS was a bit weird and I used a tool I randomly came across with and had never used before, some SuperToolv3 or whatever it's called.
I was trying to flash the stoc AT&T ROM via .zip but apparently I can't access my external sd card via CWM due to the sweet fact that apparently iGo created a ext_sd folder by itself, and when I try to access the external sd card it goes into iGo's useless folder.
Grand.
I can't just return my phone to HTC since I bought this phone from a friend and over here it's not sold, and I'm not going to US or anywhere soon so I'm screwed.
Well you are not using the wcxrecovery if that option is not there....unsure what to [email protected] point
Wild Child said:
Well you are not using the wcxrecovery if that option is not there....unsure what to [email protected] point
Click to expand...
Click to collapse
Wild Child can't help me. I'm ready to throw my phone away then.
Can't I just install the other recovery through the one I already have? Okay, I know the answer but I really had to try.
If you cant get into hboot then we have a big issue...cant flash anything....if we could get you into fastboot menu then we could get you at least back on the ruu....what does it do when you hold power and volume down buttons
flasozzi said:
Wild Child can't help me. I'm ready to throw my phone away then.
Can't I just install the other recovery through the one I already have? Okay, I know the answer but I really had to try.
Click to expand...
Click to collapse
flasozzi said:
Wild Child can't help me. I'm ready to throw my phone away then.
Can't I just install the other recovery through the one I already have? Okay, I know the answer but I really had to try.
Click to expand...
Click to collapse
You do know how to get into hboot right?
Unplug it from the USB. Pull your battery out put it back in. Then with it still unplugged from USB press and hold the volume down button while simultaneously holding down the power button. Keep holding them both down for a couple seconds then hboot should load up.
Sent from my HTC PH39100 using xda premium
Wild Child said:
If you cant get into hboot then we have a big issue...cant flash anything....if we could get you into fastboot menu then we could get you at least back on the ruu....what does it do when you hold power and volume down buttons
Click to expand...
Click to collapse
kozmikkick said:
You do know how to get into hboot right?
Unplug it from the USB. Pull your battery out put it back in. Then with it still unplugged from USB press and hold the volume down button while simultaneously holding down the power button. Keep holding them both down for a couple seconds then hboot should load up.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
Yes, I do know how to get into hboot.
I press both buttons and nothing happens.
The RUU file was the 1st thing i tried, but it doesn't recognise the phone since it's not on the mode it should be for using the RUU.
Grrrr. And I'm not even in a country where this phone is sold so I really can't see how I'll get this fixed.
Well, I'm not THAT noob. I know how to do most things. I've played around with this phone for a few months now and never had a problem with it.
I flashed the kernel properly and then I flashed the Dark Raider ROM the way I always do. Do you think is there any possibility that this was caused by Dark Raider?
I couldn't've done anything wrong. I never did. I wouldn't wait months of practice to finally screw anything up now.
flasozzi said:
Well, I'm not THAT noob. I know how to do most things. I've played around with this phone for a few months now and never had a problem with it.
I flashed the kernel properly and then I flashed the Dark Raider ROM the way I always do. Do you think is there any possibility that this was caused by Dark Raider?
I couldn't've done anything wrong. I never did. I wouldn't wait months of practice to finally screw anything up now.
Click to expand...
Click to collapse
I was just making sure since some people don't know that you can't enter hboot wih USB or a power cable connected to the phone.
Sent from my HTC PH39100 using xda premium
kozmikkick said:
I was just making sure since some people don't know that you can't enter hboot wih USB or a power cable connected to the phone.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
And it's funny 'cause a guy in the other topic (I kinda think it's the ROM's fault so I posted there as well, maybe the dev has any clue) told me I should plug the phone in and try to get into hboot.
Well, I tried just for the hell of it and obviously didn't work.
Every time I plug the phone in either to a charger or a computer I'm taken straight to CWM Recovery. Like that old bug it had that we couldn't charge the phone off without going into Recovery.
I left it in Recovery but I'm not sure if it's charging, the battery wasn't that low but after all this time it probably is now, so it doesn't hurt to leave it there.
But, like, if this was a complete brick I wouldn't even be getting into Recovery, right? And the computer wouldn't be recognising it.
Isn't there a way to access the internal memory of the phone through the computer? I'd like to try one last thing but iGo created a ext_sd folder inside the phone and now when I try to access the REAL external SD i'm taken to the iGo folder.
And I only saw that now.
Or maybe a way to make the phone recognisable by the RUU .exe file?
Apparently a series of unfortunate things led me to this.

[Q] Brick?

i was using the s-off tool and i was trying the wire trick and the juopuntbear screen just stays on. i can get to bootloader but nothing works not recovery nothing. says cant find device when i retry the s-off or anything.. this device is a tough one hope i didnt brick it any advice appreciated
If u can get into bootloader you are not in real bad shape at all
Sent from my HTC PH39100 using xda premium
but nothing works recovery does not work....when i turn phone on that juobear screen comes up and just reboots every min or so. when i try to reflash recovery it just says waiting for device
well i got cwm back and i tried to flash holics rom just to try and get back went thru all the options and hit install sure enough right back to the damn juonbear image what do i have to do to get rid of this thing
could someone help or tell me im bricked. fastboot dont work my device fails to connect to pc. cwm works and boot loader works.
Have you tried putting a stock, PH39IMG.zip on your SD card and boot into bootloader?
i tried 2 ph39img.zips one gives me back cwm. the other was a 35mb one it flashed then still htc bootscreen then jonubear logo...where do i get a stock ph39?
I tried a quick search and I can't seem to find one either that looks like it might work. I think it would have to be modified to go back to stock. There are others on here far better than me, I just remember keeping a ***IMG.zip file on for my Inspire to get me out of similar, situations. I'm sure some of the more knowledgeable bunch will be around later or tomorrow and they will be much more help than me.
I guess you've tried the RUU as well?
I fixed the problem I found a ph39img.zip in a post that took me back to stock gingerbread then updated to ics.
The reason fastboot was not working was when I was trying the wire trick it caught and disconnected the charger/USB.
Sent from my HTC PH39100 using xda premium
Good job figuring that out.
Thanks ottergap. I will keep the IMG file in case people need it.
Sent from my HTC PH39100 using xda premium
I would be surprised if someone didn't need it sometime.

[q] htc one messed!!!!! Help plzzz!!!!!!!

So i'm basically a total noob when it comes to this kind of thing.
I recently rooted my new HTC ONE (International) using a method i found on htconeroot.com
After that the phone could not read the SD card. Every time i open storage in the settings menu it closes.
The phone also would reboot at random moments.
I tried to fix it using some other methods and messed it up. I deleted the original OS and i cant access the backups i made because i switched recoveries from TWRP to CWM. Even when i switched back to TWRP, i couldn't find the backups.
I tried installing two roms (Android Revolution and Maximus) but when i did they would not boot completely and would be stuck on the boot logo.
I cannot flash stock RUU because it is not out yet (1.29.401.12)
I tried to use the Nandroid method i found on this link:
http://forum.xda-developers.com/showthread.php?t=2267435
But the installation aborted for some reason and would not work.
PLEASE can anyone help me find a solution or show me how i make the nandroid backup method work?
Andys1994 said:
So i'm basically a total noob when it comes to this kind of thing.
I recently rooted my new HTC ONE (International) using a method i found on htconeroot.com
After that the phone could not read the SD card. Every time i open storage in the settings menu it closes.
The phone also would reboot at random moments.
I tried to fix it using some other methods and messed it up. I deleted the original OS and i cant access the backups i made because i switched recoveries from TWRP to CWM. Even when i switched back to TWRP, i couldn't find the backups.
I tried installing two roms (Android Revolution and Maximus) but when i did they would not boot completely and would be stuck on the boot logo.
I cannot flash stock RUU because it is not out yet (1.29.401.12)
I tried to use the Nandroid method i found on this link:
http://forum.xda-developers.com/showthread.php?t=2267435
But the installation aborted for some reason and would not work.
PLEASE can anyone help me find a solution or show me how i make the nandroid backup method work?
Click to expand...
Click to collapse
Wait so you cannot ruu back did you oem relock and then try the ruu? Sorry I'm on a US variant and not a international one
Sent from my HTCONE using Tapatalk 2
Could you send us a pic of your bootloader? That way we can determine exartcly what state your phone is in.
Also, I just used HTCOneRoot two days ago without a hitch (AT&T variant). The first boot takes a good 2 - 5 minutes so maybe you just didn't wait long enough.
Sent from my HTC One using xda app-developers app
Lekerstein said:
Could you send us a pic of your bootloader? That way we can determine exartcly what state your phone is in.
Also, I just used HTCOneRoot two days ago without a hitch (AT&T variant). The first boot takes a good 2 - 5 minutes so maybe you just didn't wait long enough.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Ok so i had a friend of mine who's a tech-wizz when it comes to this kind of thing help me out. He explained pretty much everything but i still have a problem.
I basically erased the system by accident (playing with TWRP), so i flashed CWM and restored my phone using a nandroid backup for version 1.29.401.12, which was the original version the phone came in.
The backup worked although it still has the same bugs that i had when i first rooted the damn thing.
Basically, some apps would just restart themselves right when i open them, such as google chrome. They would eventually open after a couple more tries. The phone is a bit laggy, and would also reboot at random moments, which i think normally happen when i do something with the phone such as install a new app or simply post a facebook status. Is it possible that i might've erased an important system file? Cuz the backup should've restored all missing system and data files.
Oh and i also couldn't take a photo of the bootloader because my camera has the same image taking capabilities of a potato.
So i'll just copy down everything on there.
*** TAMPERED ***
*** UNLOCKED ***
M7_U PVT SHIP S-ON RH
HBOOT-1.44.0000
RADIO-4A.14.3250.13
OpenDSP-v26.120.274.0202
eMMC-boot
May 4 2013, 16:21:26:-1
I am running CWM-Touch v6.0.3.1 which was the recovery i found within the nandroid backup
If there's anymore information i can supply that would help please let me know.
Alex1123 said:
Wait so you cannot ruu back did you oem relock and then try the ruu? Sorry I'm on a US variant and not a international one
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
I looked everywhere but all the threads i found said that the RUU's for the 1.29 base are not out yet so i had to use the nandroid backup instead.
This phone is killing me
I tried re-rooting and giving the phone 10 mins to stable.
I tried flashing AndroidRevolution rom
I tried several nandroid backups, including the software version that i was initially on (1.29.401.12)
Just now i flashed an odexed rom version 2.17.401.1 and it still keeps on restarting.
I'm starting to believe this phone is fake.
Are flashing the boot.IMG through fastboot after flashing the ROM ?
Sent from my One XL using xda app-developers app
Andys1994 said:
This phone is killing me
I tried re-rooting and giving the phone 10 mins to stable.
I tried flashing AndroidRevolution rom
I tried several nandroid backups, including the software version that i was initially on (1.29.401.12)
Just now i flashed an odexed rom version 2.17.401.1 and it still keeps on restarting.
I'm starting to believe this phone is fake.
Click to expand...
Click to collapse
You may try doing a data factory reset in settings/backup and restore/reset the phone.
henslo said:
Are flashing the boot.IMG through fastboot after flashing the ROM ?
Sent from my One XL using xda app-developers app
Click to expand...
Click to collapse
Not really, i install the rom using the recovery. Is there a way to flash it using fastboot?
Andys1994 said:
This phone is killing me
I tried re-rooting and giving the phone 10 mins to stable.
I tried flashing AndroidRevolution rom
I tried several nandroid backups, including the software version that i was initially on (1.29.401.12)
Just now i flashed an odexed rom version 2.17.401.1 and it still keeps on restarting.
I'm starting to believe this phone is fake.
Click to expand...
Click to collapse
Did it look fake?
MacHackz said:
Did it look fake?
Click to expand...
Click to collapse
No it doesn't, but normally rooting the device shouldn't really do this, right?
Cause i've looked everywhere and no one seems to be having this problem with the HTC ONE.
Is there a way to tell if it's fake or not?
gee2012 said:
You may try doing a data factory reset in settings/backup and restore/reset the phone.
Click to expand...
Click to collapse
Tried that, still keeps restarting
Andys1994 said:
No it doesn't, but normally rooting the device shouldn't really do this, right?
Cause i've looked everywhere and no one seems to be having this problem with the HTC ONE.
Is there a way to tell if it's fake or not?
Click to expand...
Click to collapse
Doubt it will be fake, you'd have to be pretty new to not spot a fake one
MacHackz said:
Doubt it will be fake, you'd have to be pretty new to not spot a fake one
Click to expand...
Click to collapse
Ok, so that means it something i did, which can hopefully be fixed

[Q] Help me hard brick HTC One

As the title says, I need to hard brick this HTC One. I offer rooting, repairing and factory unlocking as a part time job and had this customer bring me this phone which he tried rooting himself and now regardless what rom is flashed the phone just reboots and doesn't pickup a cellular connection. I tried to reflash it myself and even tried to flash the ruu but gave up after so many fails and due to the phone just rebooting can't s-off so now the customer wants me to hard brick his phone so that when it boots up it doesn't show the prompt on the splash screen the phone been tampered with so he can just pay the insurance deductible and get a new one. Not sure how to go about Hard bricking since I never hard bricked a HTC device before only a Samsung device. Any help would be appreciated on how to hard brick it or fix it if possible.
I think you could probably try flashing something from a different phone. I hear that screws things up nice and good.
Sent from my HTCONE using xda app-developers app
that would be fraudulent first of all
secondly I assume you are still able to get into recovery if so then the device should be fine
verify that the rom that your customer downloaded was not downloaded from the international htc one, verify if the download was not corrupted.
post what steps you have followed trying to ruu, really this forum is all about helping but at the same time everyone should be aware of the dangers but most of all own up to their own actions if they end up with a brick.
Sent from my HTCONE using Tapatalk 2
Moved to proper section, please read and respect the rules before posting.
Thanks,
im0rtalz said:
that would be fraudulent first of all
secondly I assume you are still able to get into recovery if so then the device should be fine
verify that the rom that your customer downloaded was not downloaded from the international htc one, verify if the download was not corrupted.
post what steps you have followed trying to ruu, really this forum is all about helping but at the same time everyone should be aware of the dangers but most of all own up to their own actions if they end up with a brick.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
When the customer brought me the phone he had installed ViperOne for the Sprint version which what this phone is, what he had installed before that i wouldnt know. What I have tried is flashed the stock firmware thru twrp and cwm and being that its s-on i have to flash the boot image thru fastboot but still reboots and no cellular service. i reflashed the stock recovery and relocked the bootloader and attempted to flash the ruu zip thru the fastboot oem rebootruu and fastboot flash zip rom.zip command and i get a error. I tried to get s-off so that i flash the ruu this way but due to the phone rebooting every few seconds it won't allow Moonshine s-off to finish which ends up giving me a error due to the phone rebooting. So what else can i do to fix this phone or hard brick to where it wont even bootup so an insuarnce claim can be done.
Since it is mentioned that the phone does not get celluar connection, I am assuming that the phone still boots. So when does it actually start rebooting itself?
There are two kernels in the ViperOne thread
- Flashable Kernel Only Zip 1.29.651.10 (LATEST)
- Flashable Kernel Only Zip 1.29.651.7
You do not need to go into fastboot to flash the kernel, unlike previous HTC phones unlocked bootloader on the HTC One allows for kernel/bootimage to be flash from recovery.
I'm just a bit puzzled as to how far the phone boots up too before it reset?
Have you tried a ##786# in dialer and then menu / reset?
Sent from my HTCONE using xda app-developers app
im0rtalz said:
Since it is mentioned that the phone does not get celluar connection, I am assuming that the phone still boots. So when does it actually start rebooting itself?
There are two kernels in the ViperOne thread
- Flashable Kernel Only Zip 1.29.651.10 (LATEST)
- Flashable Kernel Only Zip 1.29.651.7
You do not need to go into fastboot to flash the kernel, unlike previous HTC phones unlocked bootloader on the HTC One allows for kernel/bootimage to be flash from recovery.
I'm just a bit puzzled as to how far the phone boots up too before it reset?
Click to expand...
Click to collapse
After factory reset it will alow you to go thru the setup and then ill get a black screen with just the notification visible and after about 5 minutes the phone will reboot after that it will boot on that same black screen with the notification visible and then after about 2 minutes the phone will reboot and keep doing that until i boot into the bootloader and select power off. does the same regardless if it stock based or aosp based doesn't matter.
Konfuzion said:
Have you tried a ##786# in dialer and then menu / reset?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Cant since i cant get access to the dialer since it never loads.
Is it 1.31 if so have you tried this method to flash the RUU? http://forum.xda-developers.com/showthread.php?p=44243635
It sounds like your customer flashed a non Sprint Rom prior to flashing ViperRom.
Sent from my HTCONE using xda app-developers app
Why not just take it to the Sprint store? Sounds like the phone itself is defective. There was an article on here that Sprint stores frown on root, but they run the RUU and take it back to stock and if it still acts up replaces it. The phone is less than 6 months old, and unless it is beat to heck should be under warrantee services from Sprint.
Plus that would save $150 in deductibles if the phone is defective.
weidnerj said:
Why not just take it to the Sprint store? Sounds like the phone itself is defective. There was an article on here that Sprint stores frown on root, but they run the RUU and take it back to stock and if it still acts up replaces it. The phone is less than 6 months old, and unless it is beat to heck should be under warrantee services from Sprint.
Plus that would save $150 in deductibles if the phone is defective.
Click to expand...
Click to collapse
Sounds to me like they flashed a GSM Rom before flashing a CDMA one.
Sent from my HTCONE using xda app-developers app
Konfuzion said:
Is it 1.31 if so have you tried this method to flash the RUU? http://forum.xda-developers.com/showthread.php?p=44243635
It sounds like your customer flashed a non Sprint Rom prior to flashing ViperRom.
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
Yes it's 1.31 and I rooted this phone on this firmware without issues so not sure what the hell the dude did. I haven't tried this and will try it out but I found out that he doesn't have insurance with Sprint but with Best Buy so not sure how that will work as another customer of mine told me he's taken phones for exchange and the Best Buy rep don't even look at the phone and just issue out a replacement so he's going to try this. But i'll keep your link bookmarked just in case I come across this again. Thanks to everyone that helped.
asj2583 said:
Yes it's 1.31 and I rooted this phone on this firmware without issues so not sure what the hell the dude did. I haven't tried this and will try it out but I found out that he doesn't have insurance with Sprint but with Best Buy so not sure how that will work as another customer of mine told me he's taken phonse for exchange and the Best Buy rep don't even look at the phone and just issue out a replacement so he's going to try this. But i'll keep your link bookmarked just in case I come across this. Thank to everyone that helped.
Click to expand...
Click to collapse
Based on that info this method will fix the phone unless it is in fact a hardware issue, which I highly doubt.
Sent from my HTCONE using xda app-developers app
My thought (having always bought my phones at Sprint) is that Sprint stores have service support personal at some of their stores that also can do basic repair services. Even if the phone was bought at Best Buy, the service provider is still Sprint and they should be able to run "tests" on the phone.
HTC One should also have a one year warrantee, and since the phone only has been 6 months old, should be covered unless abused.
So shouldn't hurt to take it to the Sprint store. Sprint is all about customer service. Worth the chance to get it fixed or replaced verses having to pay for insurance, etc. But you don't know until you try and worse they can do is tell you no...
what is happening here sounds very similar to what happen to this user http://forum.xda-developers.com/showthread.php?p=45086289
read thru it and see if this is the same problem, also what error do you get when trying the ruu
Sent from my HTCONE using Tapatalk 2

[Q] Rooted/s-on. Can I update anything.

Can I install stock recovery and then try to take a ota to update. Will I loose root and will I loose my rom? Will I be able to reinstall a rom or will I need to reroot?
you can try, you shouldn't loose root or anything but once you have unlocked and flashed stuff I doubt stock recovery will like your system enough to take the update. try this http://forum.xda-developers.com/showthread.php?p=53518227
HOW Change ...... ???
Sent from my SM-T217S using XDA Free mobile app
From my understanding, as long as /system is stock, you can install the stock recovery and then take the OTA. Afterwards, you'll need to re-root your phone. Make a backup of your current setup before you get started. Once you've taken the update and get rooted again, you can always restore your backup.
Sent from my HTC device
Magnum enforcer is correct.
Sent from my 831C using XDA Premium 4 mobile app
I will give it a try this weekend and let you know how it goes.
Edit does not work but thanks for helping me.
Must be the fact that I am s on. We need that s off before we can do anything as far as updating
This one is tricky. I flashed the stock rooted rom from mikmik, I then unrooted and flashed the stock recovery via fast boot. When applying the Ota, it fails because the build.prop is not stock. Comes back with an error like /system/build.prop unexpected.
dilaynie said:
This one is tricky. I flashed the stock rooted rom from mikmik, I then unrooted and flashed the stock recovery via fast boot. When applying the Ota, it fails because the build.prop is not stock. Comes back with an error like /system/build.prop unexpected.
Click to expand...
Click to collapse
I just tried it to and did the same exact thing except I had boot loops as we'll.
when I flashed back to the stock recovery to take the recent OTA, I had a reboot bootloop like every 2-3 minutes, I was ready to throw the phone against a wall, then it hit that I read recently someone else had the same issue, and mentioned a factory reset fixing the issue, yup after a factory reset, the reboot bootloop was gone, I just now rerooted and flashed a backup
sent from HTC M8 using tapatalk
scott_0 said:
when I flashed back to the stock recovery to take the recent OTA, I had a reboot bootloop like every 2-3 minutes, I was ready to throw the phone against a wall, then it hit that I read recently someone else had the same issue, and mentioned a factory reset fixing the issue, yup after a factory reset, the reboot bootloop was gone, I just now rerooted and flashed a backup
sent from HTC M8 using tapatalk
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Click to collapse
But after all that we're you able to update the radio and second did it fix the signal issues?
jdmohn12 said:
But after all that we're you able to update the radio and second did it fix the signal issues?
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Click to collapse
yes, I was able to take the latest OTA, and no, it did not help with my signal at all, my device didn't drop calls or anything, but it has a hard time latching onto lte at times before and after the OTA.......
sent from HTC M8 using tapatalk
Do we know how to get passed the build.prop error?
Sent from my 831C using XDA Free mobile app
this might be a really stupid question (and my first post no less), but does performing a factory reset take me back to stock, unrooted form?
currently i am rooted with S-on, TWRP and Chainfire SU.
i followed a youtube video to root and im basically clueless with regards to doing anything more.
thanks in advance.
Tbaggington said:
this might be a really stupid question (and my first post no less), but does performing a factory reset take me back to stock, unrooted form?
currently i am rooted with S-on, TWRP and Chainfire SU.
i followed a youtube video to root and im basically clueless with regards to doing anything more.
thanks in advance.
Click to expand...
Click to collapse
no, a factory reset will not unroot you, you need to restore a stock backup, then flash stock recovery in fastboot to unroot while s-on
sent from HTC M8 using tapatalk
scott_0 said:
no, a factory reset will not unroot you, you need to restore a stock backup, then flash stock recovery in fastboot to unroot while s-on
sent from HTC M8 using tapatalk
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Click to collapse
Thank you. I saved a stock backup (i think) while rooting so ill see what i can do tonight. fastboot is the white background screen that uses volume buttons to select, right?
Tbaggington said:
Thank you. I saved a stock backup (i think) while rooting so ill see what i can do tonight. fastboot is the white background screen that uses volume buttons to select, right?
Click to expand...
Click to collapse
yes sir, power off the phone completely, hold down power and volume down, select fastboot
sent from HTC M8 using tapatalk
Hey everyone.
I've spent the better of the last three hour scouring the inter webs, Google, and these forums trying to find the answers to my questions - but to no avail (I've found partial answers, but I am afraid a partial answer could lead to a total brick).
Here we go:
I bought one of the first Sprint HTC One M8's through Amazon. Here are the details:
Model: 831C
Android Version 4.4.2
Software Version 1.12.651.17
Unlocked but S-On (Using TWRP)
Naturally, right out of the box I rooted it. However, I did not save the original ROM.
* I want to restore the phone to its original state so I can accept the OTA update and hopefully address the god-awful cell signal.
I've found a lot of stock recoveries online, but none that match 1.12.651.17.
Do I need to find that specific recovery to flash to my phone? Will another one work (e.g. 1.54.654.13)?
I've never worried about saving my stock recovery in the past (been rooting since the HTC Evo days) but it looks like not doing so finally caught up with me.
Thanks in advance.
PS I did find something 1.12.651.17 related here, but how to flash this to my phone (or whether or not it will brick) is beyond me. I've downloaded all 6 files and am waiting to figure out how the heck to get them to my phone.
http://forum.xda-developers.com/showthread.php?t=2736048

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