[Q] Samsung splash sound but no display. HELP! - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hi everyone, as you can see I am a n00b and am in need of help.
Basically I upgraded my n7000 after running a German version of ICS (4.0.4 I believe) to the latest UK Jellybean. All worked well except that JB is pretty slow and totally drained my battery. After becoming frustrated I decided to try to flash my phone back to ICS and found a uk/Ireland version (4.0.3). I popped the phone into download mode and ran Odin successfully. Jobs a good one.....until I tried to restart my phone. It appeared to boot up as I could hea the Samsung splash tune, however the LCD didn't light up, nor any of the touch buttons. In a panic I tried to revert the phone back to JB which appeared to work except I still have the LCD/ touch button problem.
So, can anyone help at all? I can put it into download mode and connect it to Odin however KIES doesn't appear to see the phone when it's on and plugged in. Should I send it for a JTAG repair, or can this be fixed via the PC?
Thanks in advance!
Kev

Kevrobot said:
Hi everyone, as you can see I am a n00b and am in need of help.
Basically I upgraded my n7000 after running a German version of ICS (4.0.4 I believe) to the latest UK Jellybean. All worked well except that JB is pretty slow and totally drained my battery. After becoming frustrated I decided to try to flash my phone back to ICS and found a uk/Ireland version (4.0.3). I popped the phone into download mode and ran Odin successfully. Jobs a good one.....until I tried to restart my phone. It appeared to boot up as I could hea the Samsung splash tune, however the LCD didn't light up, nor any of the touch buttons. In a panic I tried to revert the phone back to JB which appeared to work except I still have the LCD/ touch button problem.
So, can anyone help at all? I can put it into download mode and connect it to Odin however KIES doesn't appear to see the phone when it's on and plugged in. Should I send it for a JTAG repair, or can this be fixed via the PC?
Thanks in advance!
Kev
Click to expand...
Click to collapse
Thats an odd one really, but I would try flashing stock GB with pc odin, there are many fewer flash problems with gb and it's a good place to start.
Forget connection to kies, so long as you can connect to odin.
Sent from my GT-N7000 using xda premium

SpyderTracks said:
Thats an odd one really, but I would try flashing stock GB with pc odin, there are many fewer flash problems with gb and it's a good place to start.
Forget connection to kies, so long as you can connect to odin.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thanks for the prompt reply SpyderTracks, I will give that a whirl. Any reccomendation of where to get a decent stock GB as I tried from Sanmobile and they only seem to have later ICS and JB. I did try to download a copy from an old thread on here but I couldn't unzip the file with win zip or winrar both said "unknown compression type" when I tried to extract even though I could see the tar file inside. :S
Kev

Kevrobot said:
Thanks for the prompt reply SpyderTracks, I will give that a whirl. Any reccomendation of where to get a decent stock GB as I tried from Sanmobile and they only seem to have later ICS and JB. I did try to download a copy from an old thread on here but I couldn't unzip the file with win zip or winrar both said "unknown compression type" when I tried to extract even though I could see the tar file inside. :S
Kev
Click to expand...
Click to collapse
Try the unzip with 7zip, winzip won't handle it and winrar is a bit old school.
Sent from my GT-N7000 using xda premium

SpyderTracks said:
Try the unzip with 7zip, winzip won't handle it and winrar is a bit old school.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
POW! The phone lives!!! Thanks for your help mate. Just stuck on the android system recovery now, so will have a read up on that.
Kev

Great stuff, should be easy sailing now. Best of luck.
Sent from my GT-N7000 using XDA Premium 4 mobile app

Mine did that when I put the DBT release 4.1.2 on my phone, then put a custom kernel. Reflashed it several times with
no luck, then, tried a kernel from a different developer and it worked just fine. Downloaded the original kernel I was using
(speedmod) and flashed it again, and sound but no lights. Put Philz kernel back on it and it worked. Not sure what the
deal was, but with my device, the DBT LT5 rom and speedmod, I couldn't get any video.

Thanks SpyderTracks all working now, battery is a bit iffy but I think that is hardware more than anything else, I've changed the charge port and it's the same. Both batteries are fine in my girlfriends phone though. Hey, at least it is alive!
P51D - yeah I got totally worried, it's really odd, plus I couldn't really find anyone else who had this problem when I was searching. Thought I may have had to go for the JTAG route.

In my 40 + years of fixing electronic circuits, I've always found that troubleshooting ALIVE, although not working properly, is a hell of
a lot easier, than troubleshooting DEAD
Kevrobot said:
Hey, at least it is alive!
.
Click to expand...
Click to collapse

Related

[Q] Need a little help

I soft bricked my Captivate flashing Mosiac over MIUI , finally managed to get it into download mode and ran Odin One Click 2.3.5 but it freezes at setup connection. I've done this multiple times with the same result....Any ideas???
Captivate connection issues help
Sent from my SGH-I897 using xda premium
Thanks b-eock but maybe you misunderstood my post. I'm in download mode and Odin recognizes my connection it just freezes at setup connection.
You may want to give a Heimdall-based option a try. Sometimes when Odin won't work, Heimdall will. Just remember to use the phone on the same port where you install the Heimdall drivers.
No I understood completely, that has everything you need...
Sent from my SGH-I897 using xda premium
Well, beock is most likely right with the connection issue. Sound like a bad cable.
Second, flashing from an aosp type ROM (which MIUI is), i would not recommend trying to flash bootloaders. It well usually cause a loop, as you found out. Your on the right track. Flash to stock, then any different Samsung ROM you wish.
Thanks b-eock and everyone else who tried to help. I pulled the battery and got the firmware upgrade failed screen and ran Odin from there. Gotta love the Captivate....just cant kill it.lol

smartflash not working, can't recover phone :(

Hi guys, my phone was rooted using the CWM clockwork recovery injected smartflash method. I figured out I am too hopeless, and easily frustrated to have a rooted phone. So I went to install the original firmware with smartflash, unfortinately it did not work and timed out and now I am stuck on the SW Upgrade screen. I have tried multiple times, and even tried the LG recovery tool and all of them time out eventually through the process. Can anyone please advice me how to proceed? I use firmware v20c new zealand
Try to reinstall the drivers and download the bin files again, smart flash is the way to go
Sent from my LG-P970 using xda app-developers app
ErnuB said:
Try to reinstall the drivers and download the bin files again, smart flash is the way to go
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
First off, thanks for that video. It was one of the few easy to use resources to root!
I have tried reinstalled drivers, downloading it again and making another rom of it with rom creator both with and without CWM clockwork. At this point I just keep trying hoping it will work. It keeps :Timeout error is occured different periods each time.
Im getting very frustrated as I am seeming to make no progress and dont know why it isnt working.
raenics said:
Hi guys, my phone was rooted using the CWM clockwork recovery injected smartflash method. I figured out I am too hopeless, and easily frustrated to have a rooted phone. So I went to install the original firmware with smartflash, unfortinately it did not work and timed out and now I am stuck on the SW Upgrade screen. I have tried multiple times, and even tried the LG recovery tool and all of them time out eventually through the process. Can anyone please advice me how to proceed? I use firmware v20c new zealand
Click to expand...
Click to collapse
You are frustrated to having a rooted phone? But why? Lot of benefits if you have rooted phone. About the time out, It happened to me before. It shows time out so what i did is gave my phone some time to rest. I went to bed go to sleep and when i woke up i used smartflash again and it works!
Mr. Dimples said:
You are frustrated to having a rooted phone? But why? Lot of benefits if you have rooted phone. About the time out, It happened to me before. It shows time out so what i did is gave my phone some time to rest. I went to bed go to sleep and when i woke up i used smartflash again and it works!
Click to expand...
Click to collapse
I enjoyed the better interface and such, but all the bugs and constant resets were getting on my nerves. I guess I am too used to the team iOS. Thanks for the words of encouragement, if it doesnt work tonight Ill try again tomorrow. Its getting quite nerve racking, can't seem to get it to work
The only other suggestion I have for you is try some other cable, good luck! =)
Have you replaced the smartflash with a fresh download?
Yes, use new cable
Just only Cable made my phone bricked and cost me RS. 3000
Sent from my LG-P970 using xda premium

[Q] baseband version unknown + no network

hello,
i know creating a new thread isnt the nicest thing but my note isnt responding and im sweating badly
i have also posted this under the thread with the call recording mod but doing this here for faster response
i was running speedmod kernel k3-13 with stock 4.0.4
in the day to update by phone via ota reverted to stock kernel, still the update failed so reverted back to speedmod.
everything was working fine till then
sometime back thought of trying the call recording mod...
deleted the 2 files mentioned and then flashed the zip via recovery
after the reboot network gone, touch screen working intermittently and baseband version to unknown.
will flashing this rom via pc odin help? i dont have mobile odin
N7000DDLPA---4.0.3/12.06---N7000ODDLP5---Download--- India
i might have also done some stupid thing that i dont remember but i guess above mentioned is all what i did.
please help
thanks and regards
sujai
Just replied to call recording thread
Again writing steps here wait
Get root explorer
Put device in flight mode
Extract recording zip file
You will find two folder appl and lib in system folder
Now copy files in lib folder to system/lib
And appl files to system/app
Change permission. To rw-r-r
Delete phone. Odex and phone utility. Odex. From system/app folder
Sent from my GT-N7000 using xda premium
thanks doc for the blazing fast reply but had taken out the battery and was waiting for reply
now the touch screen wont work, it just stays on the home screen...thats it
i cannot go any further, no option works
please note that the phone is showing baseband version as unknown (saw it when the screen was working earlier)
and
there is no network aswell.
thanks doc, hoping for a solution.
even if i have to loose all my data to restore phone to factory rom and kernel, im okay with it. but just want my note to come to life.
Restart device and just try pressing power button and if you get option to flight mode, it should work for further procedure as I have mentioned.
If you finish as I suggest then you will get everything working with record mod too.
If you are unable to handle then just put device in Download mode and reflash modem with pc Odin it should work, in last resort just reflashed rom otherwise, neither method will wipe your data.
Just need patience, don't be panic this is little issue.
Sent from my GT-N7000 using xda premium
just flash the stock rom again using pc Odin to get back to original state
Sent from my GT-N7000 using xda premium
dear doc and nokiamodeln91,
pressing the power button does take it to airplane mode but then the phone does not get recognized by computer when i connect it.
so i would want to flash stock ROM straight away and just need a clarification. Ill put the phone in download mode, connect it to pc odin.
and then click the phone tab or the PDA tab?
will flashing this ROM - (N7000DDLPA---4.0.3/12.06---N7000ODDLP5) get me back to stock ROM and kernel?
afterwards i can always update it via OTA to the latest ROM and then put speedmod k3-13 kernel back, right?
will do as you say and report back. any other thing i should keep in mind while doing this?
thanks a ton for the help
regards
sujai
If you put ROM file for Phone, then it should work too. It will just replace your Modem, which is corrupted right now.
If it doesn't work then use it for PDA, it will replace full ROM and that will work sure.
a billion thanks doc for helping out!! though it failed in phone mode...worked in PDA mode and best thing is that i have all my data aswell.
thanks a ton and respect to you!!
sujaishukla said:
a billion thanks doc for helping out!! though it failed in phone mode...worked in PDA mode and best thing is that i have all my data aswell.
thanks a ton and respect to you!!
Click to expand...
Click to collapse
good to know all ok now:laugh:
sujaishukla said:
a billion thanks doc for helping out!! though it failed in phone mode...worked in PDA mode and best thing is that i have all my data aswell.
thanks a ton and respect to you!!
Click to expand...
Click to collapse
glad to know you recovered it, basically it was not a big issue, just bad flashing
Now if you want to recording MOD, don't flash zip but just copy files manually in flight mode.
thanks nokiamodeln91
and doc, right now i just flashed to LR9 by your method...rooted it and now installing mods...
your help has given me so much of confidence that everything seems so cool to do.
thanks a tons once again!!
(will trouble again if i mess up)
ewwww all my user installed apps have now gone grey!! followed everything to the T. did not do a clean install though
and though the phone has rooted i still dont hv supersu in appl drawer even after flashing the second way you mentioned...just letting you know so that you can check it out
Have you installed app to sd card?
This is bug on new launcher, move them to phone number everything will be fine.
Sent from my GT-N7000 using xda premium
sujaishukla said:
thanks nokiamodeln91
and doc, right now i just flashed to LR9 by your method...rooted it and now installing mods...
your help has given me so much of confidence that everything seems so cool to do.
thanks a tons once again!!
(will trouble again if i mess up)
ewwww all my user installed apps have now gone grey!! followed everything to the T. did not do a clean install though
and though the phone has rooted i still dont hv supersu in appl drawer even after flashing the second way you mentioned...just letting you know so that you can check it out
Click to expand...
Click to collapse
yes that happens to the apps moved to SD card.. restore them using TB or reinstall them
and as dr ketan mentioned.. on the new twhome launcher... the apps moved to SD card will not stay where to fixed in (folders etc)..
No need to restore with TB/Reinstall
Just go to setting - Application - Apl on SD
And appl which are on SD card will have option to move to phone, move from there and that will be sufficient.
yes doc did that yesterday and its all cool!! call recording and transparent weather widget also working great!! all thanks to you!!
are you trying to find out a way for apps to display icons even when they are moved to card?
No, I think it can be solved by new launcher only, hope next update we shall get it fixed
Sent from my GT-N7000 using xda premium

Semi brick. Need help

Basically I've screwed over my phone.
It WILL boot. However I can't get it to go into USB mode.
I'm on Android 2.3.5 and I have this rom installed. http://forum.xda-developers.com/showthread.php?t=1779290
When I try to flash from a backup, it fails flashing system and renders my phone a brick until I reinstall the above ROM
I've also tried going into download mode so I can use the official LG updater to flash it back completely stock. However I can't seem to get that working.
Any help is appreciated. Thanks.
DracoAzule said:
Basically I've screwed over my phone.
It WILL boot. However I can't get it to go into USB mode.
I'm on Android 2.3.5 and I have this rom installed. http://forum.xda-developers.com/showthread.php?t=1779290
When I try to flash from a backup, it fails flashing system and renders my phone a brick until I reinstall the above ROM
I've also tried going into download mode so I can use the official LG updater to flash it back completely stock. However I can't seem to get that working.
Any help is appreciated. Thanks.
Click to expand...
Click to collapse
First you are posting in the wrong section.
Second, what baseband do you have installed. I am running on a Froyo baseband and can't run thrillseeker due to the baseband requiring the GB baseband. You can probably return to stock by using this guide http://forum.xda-developers.com/showthread.php?t=1491870
From what I am reading, the LG Updater sometimes will fail but you just have to continue using it.
Good luck with your issue. I am planning to do the same to my nephews phone later today. If i can figure something out I will post back.
I think its V20P which is Gingerbread. I know when I last updated it I used the official updating tool and grabbed it from their server. But again I'm on Android 2.3.5 Gingerbread. Will those update.zip files work?
Sent from my LG-P925 using xda app-developers app
DracoAzule said:
I think its V20P which is Gingerbread. I know when I last updated it I used the official updating tool and grabbed it from their server. But again I'm on Android 2.3.5 Gingerbread. Will those update.zip files work?
Sent from my LG-P925 using xda app-developers app
Click to expand...
Click to collapse
Everything works except USB ?.....does the phone charge through USB and just doesn't give you the option to connect SD cards?
Sent from my LG-P925 using xda premium
Bdadd34 said:
Everything works except USB ?.....does the phone charge through USB and just doesn't give you the option to connect SD cards?
Sent from my LG-P925 using xda premium
Click to expand...
Click to collapse
Yea it charges but that's it.
Luckily I have SwiFTP installed on my phone so I can still transfer things back and fourth between my phone and PC over my home network via FTP. Just much, MUCH slower.
EDIT: I just realized why this was in the wrong section. I TOTALLY thought I was posting in the general forum. Sorry. *derp*
Bump
First thing uninstall LG PC drivers then reboot PC and reinstall them. Or try to connect to a different PC to make sure it is not PC related. If that doesn't work then try wiping caches and instsall a different kernel. If that doesn't work I would then try full data wipe and reinstall rom of choice. You might try different rom as once its fixed you can always flash back...hope this helps you.
Sent from my LG-P925 using xda premium
Well I believe I've figured out what the problem was.
You see the other day while I was charging the phone I accidentally knocked it off. The USB cable got caught on my alarm clock and caught the phone, so the phone was hanging by the USB cable.
Well today I looked at the connector on it and I noticed it was bent a little. So I bent it back up and heard a small *click*
I was afraid I had broke it completely inside. However when I plugged it in my computer recognized my phone and USB mode showed up.

Touch Screen not working after ICS update

Hello all,
I have a GTab 8.9 from AT&T. I performed the ICS upgrade last night using Kies and it seemed to load correctly with no errors however the touch screen does not work now. It boots up fine but I cannot do anything with the screen. Power and volume buttons seem to be working fine.
I was able to reboot the device by holding the power button in and then go into download mode and do a factory reset. That went with no errors but the touch screen still does not work.
So, next I thought I would use Odin and try to push the factory rom back to it however Odin never sees the device, (tried multiple usb ports and 2 different pc's Win7 32b and 64b) However if I go ahead and let the GTab boot on up Odin does see it at that point. I can also get to the internal sdcard via my computer.
I also tried to copy the 7300_cwmr files to the sdcard and rebooted back to download mode. I selected apply update from sdcard and went into each of the directories but the device does not see any files in the directories, just the directories themselves.
So.... at this point I'm at a loss what to try next and I'm hoping someone on this forum can give me a nudge in the right direction.
I did reinstall the usb driver
Odin sucessfully recognized this device in download mode 'before' the ICS upgdate, not after.
I am using the factory usb cable and I did try a second one.
I was running version 3.2 before the upgrade.
Not ever rooted
Kies recognizes the device as well, can kies be used to flash my device? (sorry if that's a stupid question)
Thanks ahead
Are you sure you're in download mode, not recovery, when you try Odin. If kies recognizes the device I can't believe Odin won't.
Is the stock rom file you're trying to flash a zip file or a .tar.md5? The recovery is looking for a zip file and that may be why you didn't see it in any folder. Odin uses the tar file.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Thanks for the reply.
Yes I am in download mode. As I mentioned, Odin was able to see my GT before I upgraded to ICS, but not after. At least not in DL mode. If I let the GT go ahead and boot up Odin recognizes it with the port showing up in it's normal amber color.
It boots up fine, the touch screen is not working though so I can't use the GT. Once it boots up I can see it in my computer and place files on on it.
Thanks
Have you tried fixing permissions when you're in recovery mode? Do you have a custom recovery installed our the stock recovery, and if custom which one?
Sent from my SGH-I727 using xda app-developers app
I apologize, I'm not sure what you mean by fixing permissions while in recovery mode. I do not see that option on the screen. Everything is factory on the GT. I have not installed a custom recovery. The only change to the device from stock was the ICS upgrade that I just performed via Kies.
Is there a way that I can recover the device back to 3.2 using either Kies or while in DL/recovery mode? When the device boots I can see it and add files via my computer. Can I place the stock rom that I have downloaded from sammobile on the devices sdcard and reboot into DL mode and do a restore from sdcard? Is there a different way to do this without Odin?
Odin... I am not sure why it is not recognizing it while in DL mode. Odin will recognize it after the device boots. Actually Odin recognizes it just after the "Samsung" logo displays... while the AT&T "Rethink Possible" startup video is playing Odin will see it at that point. Not before. Quite frustrating actually. (I have tried multiple pc's and usb ports)
Thanks again for the help and apologies if I am asking stupid questions.
With the device off, hold down the power and both volume keys. When you see the Samsung logo release the power key but continue to hold down the volume keys for 2 seconds then release them. That should get you into down load mode. It'll say something about pressing the volume up key to continue. Have Odin running and then plug on the usb cable. Have you done something like that?
Sent from my SGH-I727 using xda app-developers app
ok... so I found an old "XP" laptop here at my office and downloaded the usb driver and Odin again and wnet into DL mode and for whatever reason Odin sees it on the XP machine. (whatever) grrr
Anyway... I downloaded and tried pushing both of the roms I found on sammobile.com for AT&T ( i957UCKJ7 and i957UCLK4) to my GT8.9, both times they completed successfully and when rebooting the touch screen would not work.
Is the rom still available for 3.2? Can I revert back to what came with it when it was originally released?
Thanks again for the assistance.
It sounds like you have a bigger problem than putting the stock Rom on it is going to fix. If you're still under warranty I'd take it in.
Sent from my SGH-I727 using xda app-developers app
Yeah I called them up and can toss it back at them, which I will do if I cant find an original factory rom to try and push to it.
I'm still searching for one though I have not been able to find one yet. Can anyone point me to a factory rom for this device?
I'd like to try and flash it back to stock before I send it back to them (if possible) as the touch screen was working just fine before I pushed out the update via kies the other day. Once the update finished and it rebooted, the touch screen did not work after that.
Thanks!
Go to sammobile.com for the stock roms. You'll have to sign-up but it's free.
Sent from my SGH-I727 using xda app-developers app
Yeah I've been to that site, that's where I got the 2 I mentioned above (i957UCKJ7 and i957UCLK4). I believe the UCLK4 file is ICS, correct? I'm not sure what version the UCKJ7 file is. I did try both. Those were the only 2 roms I could find there for the 8.9 ATT GT. I'll go back and look again. Maybe I missed it.
Thanks for your help
I'm sure those are the only two. The other one is honeycomb. They are the official Samsung roms. I think you've done what you can.
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
This is the second reported occurrence of this happening. Weird
Sent from my SAMSUNG-SGH-I727 using xda premium
orlandoxpolice said:
This is the second reported occurrence of this happening. Weird
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Make that three ?? .. any resolution so far ?
orlandoxpolice said:
This is the second reported occurrence of this happening. Weird
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Yea, noticed that too. I used the rom from Sammy but didn't have an issue. I wonder if they got the wrong tab version.
OP, can you post what rom you flashed? And do you have an i957?
Sent from my SAMSUNG-SGH-I957
---------- Post added at 07:43 PM ---------- Previous post was at 07:23 PM ----------
wamaOnline said:
Make that three ?? .. any resolution so far ?
Click to expand...
Click to collapse
You're the second. Weird that a couple of you have had the same problem.
Sent from my SAMSUNG-SGH-I957
Regretfully my tab is not under warranty, and I don't know what to try next? Do you have any ideas
In a small way I'm glad to see that others are experiencing this also.
I wonder if anyone out there has a completely stock rom or knows where I can pick one up? I have tried the 2 over at sammobile and neither brought my touch screen back. I have searched and searched online and can't find anything.
I was reading on a different site while researching this issue and he said he reverted back to his original factory image and the touch screen functionality came back. I'd really just like to get my GT back up and running somehow until this ICS touch screen problem gets figured out.
Thanks ahead for any help.
Sammobile is the stock roms. Use the oldest one, honeycomb. The download is a zip file. To use Odin you'll need to extract the .tar.md5 file out of the zip. Use 7-zip to do that.
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
Yeah I've tried both of the roms on sammobile. Didn't work.
Well, thanks very much for the help. I'll keep checking here through tomorrow to see if anyone else has a suggestion to try and if not I will just mail it back to Samsing on Monday. I hate doing that because I need it for a trip on the 15th. Grrr
Very frustrating.
EraserX33 said:
Yeah I've tried both of the roms on sammobile. Didn't work.
Well, thanks very much for the help. I'll keep checking here through tomorrow to see if anyone else has a suggestion to try and if not I will just mail it back to Samsing on Monday. I hate doing that because I need it for a trip on the 15th. Grrr
Very frustrating.
Click to expand...
Click to collapse
Any updates ? A question, did you try to use a non ATT card ?
Sent from my A500 using xda app-developers app
---------- Post added at 01:50 AM ---------- Previous post was at 01:43 AM ----------
EraserX33 said:
Yeah I've tried both of the roms on sammobile. Didn't work.
Well, thanks very much for the help. I'll keep checking here through tomorrow to see if anyone else has a suggestion to try and if not I will just mail it back to Samsing on Monday. I hate doing that because I need it for a trip on the 15th. Grrr
Very frustrating.
Click to expand...
Click to collapse
One more thing , can you please tell us where did you get your tablet from ? In case it is a he issue from the seller
Sent from my A500 using xda app-developers app

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