Database Develop

Screen not responding to touch

The other day my screen stopped responding to my touch completely (only about 2 months old). The phone would randomly put itself into airplane mode and when I turned that off I was still able to send and receive text messages. I was unable to view my contacts folder or make calls though because android.phone or various other processes would crash when I tried. So I did a hard reset on my phone to see if that would fix my screen problem and now I cannot even send or receive text because I am stuck at the startup for the device and am unable to complete the startup because I cannot touch the screen. The red light of death comes up briefly when the phone is plugged in but goes away very quickly even with the battery in. The phone boots normally although it seems to take a little bit longer than usual. Does anyone have any idea on what is going wrong and how I can fix my screen?
Thanks!

this sounds like a hardware issue. if your phone is covered by the warranty then just call your provider and they should send you a new one.
is your phone rooted?

My G1 is stuck like this too, although mine was waterlogged so it's no longer under warranty @[email protected]

no it's not rooted

You can try to reflash the stock rom to see if that will help or you can root it and load a custom rom and see if that will make any difference. You can always use your trackball to navigate. If all that doesn't work then like david said its a hardware problem and is covered under warranty.

I can't scroll to navigate because the initial setup after a hard reset requires touch. Where do I find the info on re-flashing the stock rom?

Just find the official t mobile rom and flash like you would any rom. Put the update.zip on root of sd card then power on phone with home + power then in your case I would wipe (alt + w) then update (alt + s). I would try to find you a link but I'm bout to be leaving work. A google search will come up with it or someone else might chime in and give you a link.

http://android-dls.com/wiki/index.php?title=OTA_Updates
Try this.

i'm going to need the rogers stock rom ,not the t-mobile one I can't seem to find it anywhere. also will reflashing the stock rom void the warranty in any way. i assume it won't since there would be no way for them to tell but just double checking.

KYLEFALL said:
i'm going to need the rogers stock rom ,not the t-mobile one I can't seem to find it anywhere. also will reflashing the stock rom void the warranty in any way. i assume it won't since there would be no way for them to tell but just double checking.
Click to expand...
Click to collapse
nope youre basically just re applying the ota update

[Q] CDMA HERO running CM6 - Back to Stock

I have CM6 running and love it. Props to the Cyanogenmod XDA crews for making a non-techie such as myself about to stumble through the process. It took some bouncing around between websites but I was able to get it done.
However, I did have a blackout week over the holidays and did drop my phone a few times. Long story short, my smart phone is no longer so smart looking.
I need to get it back to stock just to make sure I don't have any warranty/insurance issues. When I take it in to get replaced.
I tried running the RUU from htc.com and that didn't work. It doesn't get past the Bootloader phase. Something about the phone isn't connected to the USB (even though it is & the comp recognizes it as a android device). This happens when the black screen comes on with the silver HTC letters.
I thought maybe it was the fact that I had a different baseband version (necessary to get Cyanogenmod on there) and when I try to boot into recovery mode to flash the official radio it gets stuck at the white screen with green htc letters on it.
Some things I just noticed as well, I am unable to have the PC HTC Sync software recognize my phone.
Thanks for the help.

I figured it out, don't worry about it

seminerd said:
I figured it out, don't worry about it
Click to expand...
Click to collapse
What was wrong with it?

please state what you did to fix the bootloader screen cause im stuck there too

No network and "com.htc.htcdialer is not responding."

Hello!
I had purple tint on my old HTC One, so I sent it for repairs under warranty and I got a completely new unit. It was working for a day, but today it couldn't connect to the network. At first I thought it was a HW issue, but I realized that Dialer was crashing with a message: "com.htc.htcdialer is not responding.". That made me think it was a software problem, so I tried doing a factory reset in HBOOT, but now htcdialer is still crashing, and I can't even go through initial setup, it just keeps rebooting when I try to unlock it for the first time. Is there any other way to flash a ROM, without being able to boot the phone?
Everything is completely stock, bootloader is locked and phone is not rooted. I updated it to the latest available version, 4.4.2 with Sense 5.5, I'm unsure what version it exactly is. I would like to keep it stock for at least a couple of days in case there is a hardware failure and I have to send it back to service, but I can do anything if it's necessary.
Thank you very much.
HBOOT image, if it is of any help: http://i.imgur.com/3XKC6Br.jpg?1

Since its completely stock and you just got the phone, I wouldnt bother going through and installing a custom rom, its too much of a hassle and if it ends up being a hardware problem its an even bigger issue.
I'd contact HTC again and see if they can do anything about it, or just send it back again under warranty. Flashing a custom rom in your situation isnt worth it imo.

Bhavpreet said:
Since its completely stock and you just got the phone, I wouldnt bother going through and installing a custom rom, its too much of a hassle and if it ends up being a hardware problem its an even bigger issue.
I'd contact HTC again and see if they can do anything about it, or just send it back again under warranty. Flashing a custom rom in your situation isnt worth it imo.
Click to expand...
Click to collapse
That's exactly what I've been thinking.
I was actually able to get it to go through initial setup between reboots and I was able to install a RUU, a the same thing is happening again, so I'm pretty sure it's HW related. And it still isn't getting any signal. It's a bit of a problem because I have to bring it to a store 150km away, but I'll have to do it :crying:

[email protected] said:
That's exactly what I've been thinking.
I was actually able to get it to go through initial setup between reboots and I was able to install a RUU, a the same thing is happening again, so I'm pretty sure it's HW related. It's a bit of a problem because I have to bring it to a store 150km away, but I'll have to do it :crying:
Click to expand...
Click to collapse
Ahh that sucks. Call them and make some excuse about how you cant come to the store and see if you can ship it to them.

[Q] Help with SIM card ejecting randomly (AT&T)

I have owned my HTC One m7 (AT&T flavored) for several months now and I love the phone but there is this one recurring issue that I have had since i bought it. It randomly ejects the SIM card then it will randomly put it back in. Most of the time it seems to do it while I'm not looking at it, screen turned off, in my pocket. It will, however, pop up the error while I'm on it but that is uncommon. As for the actual error, well sometimes it pops up the error to say it was removed then immediately afterwards reinsert it. Sometimes several of the messages will pop up either over time or almost instantly. And while sometimes its only a couple of the messages other times I can see 40+ of these. Sometimes it will remove the card then not put it back in for hours. I have had it remove it and then put it back after only a few minutes or I have had last for literally hours. Sometime rebooting will make it realize that is SIM is in the phone but other times, I'm talking rarely' it won't and I will have to reboot a few times before it will come back. Mebbe I just have to wait for the phone to put the SIM back. As for frequency, totally random, some months I have zero issues, other times it will act up and it makes my phone all but unusable. I mean everything about this issue it totally random and ethereal.
I have tried getting a new SIM card, that seemed to help it for a while but it came back. And I have tried several different ROMS both jellybean and kitkat. I think they have all been cm11 based except for the stock ones that I have tried. And again it was happened even on the original ROM, recovery and everything.
After talking with a guy at AT&T about this issue he told me that its not uncommon on these phones. That he had seen it alot after the upgrade to KitKat, I saw it before kitkat. And from trying to Google around and find anyone with a similar issue, I'm not so sure its so common.
Can anyone shed some light on this issue? Does anyone know how to fix it? Its driving me up a wall and it seems to like happening in the worst of times, when I really need my phone to work.
(For the record, the SIM tray is not popping open or anything, its very firmly in the phone, it seems to be software)
Currently I have it running C-ROM v6.4 with TWRP 2.7.0.1a.

Could my HBoot thing it way out of date and that be causing it?
HBOOT - 1.44.0000
RADIO - 4a.17.3250.20
OpenDSP-v31.120.274.0617
(this is entering new territory for me, idk what any of that is, I think you can flash the HBOOT thing if you are s-off but idk what that is either)

Umdoobby said:
Could my HBoot thing it way out of date and that be causing it?
HBOOT - 1.44.0000
RADIO - 4a.17.3250.20
OpenDSP-v31.120.274.0617
(this is entering new territory for me, idk what any of that is, I think you can flash the HBOOT thing if you are s-off but idk what that is either)
Click to expand...
Click to collapse
HTC was replacing the sim card tray on some early models
and some were able to use a piece or tape on the back of the sim to make it a little thicker. It really has nothing to do with the hboot version. The hboot you have indicates you have never updated the phone. Updating to a 3.xx.502.x software would give you a huge improvement in the touch screen driver.
if can be done pretty easy with a RUU (rom update utility) you can download the 3.xx RUU from HTC here >> http://dl3.htc.com/application/RUU_...13_10.38j.1157.04_release_334235_signed_2.exe
be aware that that file will totally erase you phone and all settings / apps / pictures / music will be lost. Backup your sdcard to the pc before you began. Also sync your phone to htc backup and / or Google before and after the RUU.

I can attest to the tape on the back of the SIM method.

clsA said:
HTC was replacing the sim card tray on some early models
and some were able to use a piece or tape on the back of the sim to make it a little thicker. It really has nothing to do with the hboot version. The hboot you have indicates you have never updated the phone. Updating to a 3.xx.502.x software would give you a huge improvement in the touch screen driver.
if can be done pretty easy with a RUU (rom update utility) you can download the 3.xx RUU from HTC here >> http://dl3.htc.com/application/RUU_...13_10.38j.1157.04_release_334235_signed_2.exe
be aware that that file will totally erase you phone and all settings / apps / pictures / music will be lost. Backup your sdcard to the pc before you began. Also sync your phone to htc backup and / or Google before and after the RUU.
Click to expand...
Click to collapse
Alright I laminated the top of the SIM card with a single piece of scotch tape, that sound about right?
Now I have updated my phone just not through HTC. Its been on custom ROMs after about a month of owning the phone and I try to stay with the most up to date version of android. You you recommend that I update that? Should I go to the version that you mentioned or find a more up to date version. What about the radio or any of the other firmwares, should i even bother those?

Umdoobby said:
Alright I laminated the top of the SIM card with a single piece of scotch tape, that sound about right?
Now I have updated my phone just not through HTC. Its been on custom ROMs after about a month of owning the phone and I try to stay with the most up to date version of android. You you recommend that I update that? Should I go to the version that you mentioned or find a more up to date version. What about the radio or any of the other firmwares, should i even bother those?
Click to expand...
Click to collapse
just the update to the 3.xx RUU would be better than where you are now. If you want to go further you need to consider getting s-off first on a hboot lower than 1.57

How to go from Holics 1.3 to stock ROM safely?

Hey I bought an HTC Vivid on ebay, pretty good phone but when I reach for the power button, I holding it in my left hand, and I often hit volume at the same time. When this happens sometimes the phone just goes blank and the only fix is a battery pull! I have the phone in an otter box which makes this a PITA! I looked and found out the phone has Holics 1.3 on it.
I want to make the phone stock and reliable, want to know how to do it don't want to brick this phone. It is an AT&T branded device, and I use H2o so AT&T rom would be good.
It looks like all the links to the ROMS are dead now! Somebody must have the AT&T ICS for me to revert to stock?
I haven't flashed phones in years so I want to be careful....

I found a site with working ROM downloads for Vivid, I got an RUU style rom that is Cingular. Not sure how to install it without bricking my phone since it won't go into bootloader like it's supposed to with this non stock rom I have.
(update) I realised you have to uncheck "fastboot" or speed boot lol whatever it is in power settings, then you can get into the bootloader. Pretty cool
HTC Stock ROM location: https://www.htc.com/us/support/updates.aspx