HTC One not charging. - One (M7) Q&A, Help & Troubleshooting

Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
http://forums.androidcentral.com/htc-one/290813-htc-one-not-charging-usb-not-recognizing.html
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.

??

sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
sandeep.mjs said:
Hi.
Today i had this problem .My Htc One wont charge also usb connection was not established with my pc.
Further refrence
Can HTC One for atleast make some good mobile !
Any body having same problem ?
Regards.
Click to expand...
Click to collapse
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.

sandeep.mjs said:
??
Click to expand...
Click to collapse
joshwarrior said:
i just made a post regarding this earlier tonight = / and the car mode is now happening to me now. I called htc support like 5 hours ago and they were absolutely no help at all. "reboot your phone into safe mode" did that "is the problem still occurring?" why yes it is still not charging when on... then they say it must be a hardware problem and to use my warranty and thanked me for my patience and please continue using htc.
I dont know why they have tech support that does not know how to support a recent common occurring problem. I don't even mind the warranty phone as much but i just took a ton of photos and videos the last month and i cant even back them up to my computer now.
---------- Post added at 04:35 AM ---------- Previous post was at 04:20 AM ----------
Hey after reading through that other thread i did what they said about turning off the developer options and fast boot and it seems to be charging when plugged into the wall but it still will not connect to the computer. Also seems like the car mode is not turning on any more and after resetting it a few times earlier the apps do not open in landscape. So the only issue that remains is the usb connection to the computer although the whole situation is still ridiculous and i do not know how htc wants to pass it off as a hardware issue = / if you find a solution please let me know.
Click to expand...
Click to collapse
After I restart my phone by pressing volume down key and power key with charger plugged in, it starts to charge and also charge when connected to pc but pc wont detect it. No USB drive no syn manager. (note- I dont not enter bootloader by restarting. just leave power and volume down key immediately after screen is off, else u will get in Bootloader.)
I cant even root.
Any way I think i will sell this phone if no problem occurs.
Regards,

Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"

Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app

joshwarrior said:
Yeah idk now my phone seems to be working fine but yesterday I list sound for like 10 hours so I just called my carrier and they are sending me a new one. Hope you manage to get a decent amount of cash for your phone man
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I already sold and got fair price. I think this prob is increasing.

It just happen to me..i was on bussiness trip and left my H1 at home..after come back from trip, my H1 was completely drain out of battery..i try to connect to charger but no charging happen..no led light..even through usb pc still nothing..i did try push power+volume trick but still nothing..i try let it charge to wall plug through d night until morning..still not charging..now i dont know what to do..mine is completely stock..its just 1 month 10 days old!!
Sent from my GT-N7100 using xda app-developers app

This is 2nd time i had problem with htc!! Before this my desire always restart by itself..now my H1 not power on at all...i fear this is same like SDS problem which effected note 2 owner..insane ic emmc :banghead:
http://forum.xda-developers.com/showthread.php?t=2093599
Sent from my GT-N7100 using xda app-developers app

Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.

I have exactly the same symptoms with my HTC One. It does not change until it's fully empty and turned off. Then it does change. The orange LED blinks 5 times and after that it start blinking very slowly.
I sended my phone on repair. True a webportal Im able to see any progression. I noticed they also uploaded a photo, see attachment.
It clearly seems to be missing a small element on the motherboard. (near the arrow). What I find weird thought, is that it seems to be the head of the phone and not the bottom near the USB port.
They also had some trouble opening the device as you can see between the two white stickers on the bottom of the phone. I'll keep you posted on any progression...

gunric said:
Doesn´t seem to be too unsusual.
My phone (unrooted) began with the not charging problem after about three weeks. There is also a notification telling that I should connect a charger that is supported (shouldn't the original charger from HTC be supported). About at the same time it also decided that all apps should run in landscape mode and it at the same time become a painful thing to answer the phone by routine as it decided to activate the loudspeaker.
The problems are however quite intermittent and disappears and comes back without any known trigger.
I had the device on service when they updated firmware, run what ever tests they run and tried to charge it. All tests passed and I got it back. Everything seemed ok but day two the phone refused to charge again. Back to the store again where they also tried to charge but (luckily enough) got the same result as I.
It seems like if the battery is totally drained, the device starts charging after some while. Before it starts charging as it should, the red light goes on and off for some time.
Click to expand...
Click to collapse
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app

sandeep.mjs said:
Also if i change any setting regarding USB connection type or developers option or fast boot option and charging stops and i have to again plug in charger and start with power and volume down key.
Other than that some problems keep rising like speaker get on automatically when i take call , dial screen rotates, it keep asking "complete action with day dream or Tunein radio"
Click to expand...
Click to collapse
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

pendragon11 said:
all of this is happening to me...
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
Bad luck. You see way out?

I couldn't figure it out and I tried everything so in the end I called in the warranty and got a new one.
Sent from my HTC One using xda app-developers app

naimmkassim said:
For how long does your's Led start blinking since connect to charger? Mine connect more than 8 hours..but no led blinking..maybe i should let it charge for 2 or 3 days and see what happen..
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It didn`t always start charging. Sometimes I have had to plug the connector in 10 or 20 times before anything happened. Otherwise it did not start charging until the battery was completely drained.
Everytime it does not charge, the little icon in the left corner tells me that I should connect a supported device.

I sent a question to HTC support about the problem and got the recommendation to send it to a repair center (where it already is) and they actually gave an answer on my question if HTC are aware about the problems. The answer was "We know about it and work on a solution".
Interesting if that actually is true and not just a too quick answer from someone that wanted to close the case at the a technical support.
Has anybody else asked the question?

Any one having charging and USB problem with HTC One had ever charged his/her phone by any other charger (not the charger u get in box) even for once ? I did that all the time !!!

Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app

speedyjay said:
Yeah, I always used a Samsung charger with mine and it works a treat, I just sent mine back to my network provider and they sent it off for repair, obviously, they put it down as a hardware issue and replaced the damaged device with a refurbished device which I don't care about because of rather have one that works than not
Sent from my HTC One using XDA Premium HD app
Click to expand...
Click to collapse
Can this be cause of charging and USB prob ?

Related

[Q] Can't use my HD7 while it's Charging

Hi, every time I charge my phone It's very dificult to use, because it turns really sensitive I suppose.
It's almost impposible to write an SMS, because the letters I haven't even touch appear on screen by them self. Or it starts jumping back and forward in the menus. It's difficult to select an icon.
I just have to disconnect it from charger so that I can do anything.
Does any one have this issue? and how did you solve it.
jemop said:
Hi, every time I charge my phone It's very dificult to use, because it turns really sensitive I suppose.
It's almost impposible to write an SMS, because the letters I haven't even touch appear on screen by them self. Or it starts jumping back and forward in the menus. It's difficult to select an icon.
I just have to disconnect it from charger so that I can do anything.
Does any one have this issue? and how did you solve it.
Click to expand...
Click to collapse
I remember someone had this issue with HD2 when he was using a custom charger (not the original one)
If you are using the stock charger and you still have this problem, then you might wanna send your device back to service center, since i certainly don't have this problem.
Shu. said:
I remember someone had this issue with HD2 when he was using a custom charger (not the original one)
If you are using the stock charger and you still have this problem, then you might wanna send your device back to service center, since i certainly don't have this problem.
Click to expand...
Click to collapse
What he says. No issue using my own HD7 while charging, although I'm using a cheap third party charger. But definitely try it with the charger that came with your phone. If no joy, you have a faulty phone and should take it back.

[Q] Nexus One Dead

I've read similar posts without trying any answer about what happened so far and what do I have to expect.
My N1 is dead, I'm not able to turn it on neither in normal mode nor in recovery. It seems it doesn't get any power, I've tried to change the battery, using different power supply (USB cable, car dock and regular charger) without any success.
I've already contacted HTC support and I'm waiting to deliver them the phone. Warranty has expired.
Can you tell me what do you think can be happened and what do I have to expect in term of expenses?
Thanks
How did it end up that way, were you flashing something, did you drop it, water damage, etc??
Maybe power button has broke.
I'm having the same problem. My nexus one discharged its batt. wen i was on my way home.and when i plugged into charger and pressed the power, it doesn't switch on. i tried every way mentioned by other members.
had a short life huh...
try another fully charged nexus battery, if that doesn't work and your sure you did not damage it anyway it must be wear and tear of the power button/mechanism buy one of ebay for a few quid and put it in, only problem is, it might require soldering and thats a *****. lol
You can get the flex ribbon which contain the power button, no soldering required. Seen some on fleabay.
If it does not power on with the battery trick it is not the power button at fault. I can't recall exactly what the trick is because I never had to use it. It is something like pull the battery when the phone is plugged in and then put it back or something. Search the forum for how to do if. It should come up.
Dude Random21 said:
How did it end up that way, were you flashing something, did you drop it, water damage, etc??
Click to expand...
Click to collapse
Simply I was using the device as navigator plugged in the car dock.
It became freezed, the only way was to remove the battery, then it restarted working only after many attempts.
The second time in the car dock as before was the last time I saw it alive...
Actually is in HTC to be rapaired... stay tuned...
athif said:
I'm having the same problem. My nexus one discharged its batt. wen i was on my way home.and when i plugged into charger and pressed the power, it doesn't switch on. i tried every way mentioned by other members.
had a short life huh...
Click to expand...
Click to collapse
When you plagged into charger do you get the charging light (orange/green) ON?
Because in my case light is always OFF...
baseballfanz said:
Maybe power button has broke.
Click to expand...
Click to collapse
From "touching" point of view it seemed to work good...
Finally my Nexus One is back.
HTC replaced the motherboard (I got a new IMEI code in fact).
I want to thank officially HTC because they fixed the problem even if my warranty was already expired without charging anything.
I hope this can be useful for somebody, I've heard from another italian guy the same issue for example.
Thanks to everybody who partecipated to this discussion.
Regards
Demetrio12 said:
Finally my Nexus One is back.
HTC replaced the motherboard (I got a new IMEI code in fact).
I want to thank officially HTC because they fixed the problem even if my warranty was already expired without charging anything.
I hope this can be useful for somebody, I've heard from another italian guy the same issue for example.
Thanks to everybody who partecipated to this discussion.
Regards
Click to expand...
Click to collapse
Nice that you got a good result and good to hear that HTC are still providing support if it all goes tits-up!

My LG p970 can't turn on

Dear everyone
My nephew just gor p970 yesterday
for the name of curiosity, i checked and tried the phone.
the rom is 10a
i did root using gingerbreak
it was succeed. i dont kno why i has to root anyway.
actually no need for installing the special app.
then i registered the phone to access to the market.
installing some media music player with lyrics lrc.
the phone then warns the battery just 15%.
i plugged it to the power AC, and continues selecting the music apps.
after several minutes somehow it hangs, the music is jammed.
i pulled the power cord.
i tried turn off by hold the power button not helped. then i removed the battery.and put in back.
restarted, the 4 low phone button was blinking, the screen was grey.
for several minutes, there's no sign froyo menu.
hopeless, i removed the battery.and put in back agin..
i tried to turn on the phone, and it just like no sign of life. no lg logo.
just quiet like corpse. oh dear, what i have just done?
i dont think it is bootloop case, and i dont think it is software issue, right?
charged for 2 hours without any sign of charging, no led indicating what so ever.
still like a dead mobile phone without battery.
Just remove Memory card sim card and flash ur phone with latest V20o or v20e firmware using SMARTFLASH tool. U will get it in development section serch for post [ROOT] v20b and v20o i hope ur phone will work again
Sent from my LG-P970 using Tapatalk
There's no way to turn on the phone at least to software upgrade mode via hard reset or something.
no screen / beep / led that was turned on when i push the power button or even when i charge it. totally gave up.
Remove your SIM Card, SD Card and Battery. And Press Hold Volume + Key while Plugging USB Cable to your phone. Your phone should be in S/W Mode, then try Flashing it using SmartFlash.
Check your power cord,is it connected or not?
i mean, it happened to me once (the power is off )
Can't get into the s/w upgrade or what?
Sent from derp-mobile
agent205 said:
Check your power cord,is it connected or not?
i mean, it happened to me once (the power is off )
Can't get into the s/w upgrade or what?
Sent from derp-mobile
Click to expand...
Click to collapse
i checked the power cord with others also, nokia phone that has same power cord.the nokia was charging, where the optimus was not, not given any clue charging. no led. no sound. nothing. creep...
i just went to the store, and checked with the demo stock battery. it's dead cannot turned on, same. no sign of life.
i gave it back to my nephew to check it to service center tomorrow office hour. i am felling bad bricking his phone. i never bricked original rom smartphone before. it is so badly there's no sign of life.
the question is remaining in my head: this because of the not so qualified first optimus black stocks since it is using 10a, or my miss-use?
i did nt flashing custom rom inside it, i don't think i miss-use it.
it;s no sign of lg boot or minimal sound of turned on, i don't think sw upgrade manually in house will help, right? i did try the hard reset method, up/down volume button with power button pressed at the same time continuouslyand i think plugged in also with usb computer.
there's no new usb device detected.
there's no sign of going to s/w upgrade.
this is just not my day. maybe i have to many sins for jailbreaking
hopefully he can have changed for a new one, rather than serviced for weeks.
Just volume up and then plug in the usb cable. That's how you enter sw mode. But no sign of life at all, is really strange...
Sent from my LG-P970 using Tapatalk
same thing with mine
i ve been usinfg OB for 4 months now, and ve used all sought of roms since then and no problem. presently was on sapphire rom 2.2, tried making a call and all of a sudden d screen was off colour, so i removed battery, placed it back in and can't even get the LG logo when switching on. On using volume up plus power key it entered software upgrade mode but this does not show on the screen, used smart flash and it even made it worse. i ve taken it to LG centre now waiting for reply.
realbabilu said:
i checked the power cord with others also, nokia phone that has same power cord.the nokia was charging, where the optimus was not, not given any clue charging. no led. no sound. nothing. creep...
i just went to the store, and checked with the demo stock battery. it's dead cannot turned on, same. no sign of life.
i gave it back to my nephew to check it to service center tomorrow office hour. i am felling bad bricking his phone. i never bricked original rom smartphone before. it is so badly there's no sign of life.
the question is remaining in my head: this because of the not so qualified first optimus black stocks since it is using 10a, or my miss-use?
i did nt flashing custom rom inside it, i don't think i miss-use it.
it;s no sign of lg boot or minimal sound of turned on, i don't think sw upgrade manually in house will help, right? i did try the hard reset method, up/down volume button with power button pressed at the same time continuouslyand i think plugged in also with usb computer.
there's no new usb device detected.
there's no sign of going to s/w upgrade.
this is just not my day. maybe i have to many sins for jailbreaking
hopefully he can have changed for a new one, rather than serviced for weeks.
Click to expand...
Click to collapse
It's okay
In this case, i think it's not your fault, it's a factory fail i think
If its guarantee hasn't been expired yet,sure he can get a new replacement
Sent from derp-mobile
are u using the original cable because other kinds of cables won't work
Envoyé depuis mon LG-P970 avec Tapatalk
Like agent205 said, it might be a factory problem. My phone died also like that. I put it to charge and in the morning I just couldn't turn it on. So I use the guarantee and they sent it back after 3 weeks, just saying that they replaced the motherboard (and also replaced software lol). Good luck !
Sent from my LG-P970 using xda premium
The internal flash memory is soldered to mainboard.
faji20002000 said:
i ve been usinfg OB for 4 months now, and ve used all sought of roms since then and no problem. presently was on sapphire rom 2.2, tried making a call and all of a sudden d screen was off colour, so i removed battery, placed it back in and can't even get the LG logo when switching on. On using volume up plus power key it entered software upgrade mode but this does not show on the screen, used smart flash and it even made it worse. i ve taken it to LG centre now waiting for reply.
Click to expand...
Click to collapse
Got it back today, i was told the panel was changed
you can try some other ways to save your phone
Pr3dator? said:
are u using the original cable because other kinds of cables won't work
Envoyé depuis mon LG-P970 avec Tapatalk
Click to expand...
Click to collapse
i have flashed mine with nokia and samsung cable too.always worked.
problem found
sorry I dont know how to refer post but since its mi post I will copy paste
I own a celular repair shop in baja california mex. and resently some one brougth a LG Optimus Black p970 with same simptoms ,heat,no power no usb conectiviti and chargin problems I found a conector on the inside part of the device with some visual damage (over heat) plastic melted just a minimun part of it so i check the hole conector and I found that two conections were lost by the overheat problem
this is coused by the charging conection bad design
Ask no Problem
Same problem,
i used nokia usb with my lg optimusblack, bouth it without charger, and was willing to root it , so i started to smartflash it everything went fine but when it had to restart to cwm it just went off and now its like dead.
battery was charget 15% . maybe this was the couse?
Any fix solutions and maybe any knowledge at what price it will cost to fix this ?
spec0s said:
Same problem,
i used nokia usb with my lg optimusblack, bouth it without charger, and was willing to root it , so i started to smartflash it everything went fine but when it had to restart to cwm it just went off and now its like dead.
battery was charget 15% . maybe this was the couse?
Any fix solutions and maybe any knowledge at what price it will cost to fix this ?
Click to expand...
Click to collapse
does it really dead? Can't be smartflash-ed again?
redy2006 said:
does it really dead? Can't be smartflash-ed again?
Click to expand...
Click to collapse
yes it wont respond to usb without battery , no signal, and same with battery. ;(
Can you charge the phone?
Vol+ and insert USB does not work, no sw Upgrade Modus?
When yes, flash firmware again.
When no, its hardbricked, then send to service.
Sent from my LG-P970 using xda app-developers app

[Q] Strange behavior. Freezing, automatic screen on, driving mode, battery drain.

Hi all,
I am having strange problems with my Galaxy Note since yesterday.
Switches to MTP automatically without connecting to PC.
Shows that it is plugged into charger and starts charging, without really plugging it to the charger.
Scans sd-card for files
Automatically turns on the screen and when I press power button it powers off completely. Still the phone keeps heating at back.
One time the phone froze and I had to remove the battery.
I would greatly appreciate any assistance.
Please note that I have unrooted and stocked phone.
I found a similar post for S2 (http://forum.xda-developers.com/showthread.php?t=1161875).
Thanks in advance.
Your usb port has probably got some dirt in it. You can try using nail polish and something like a toothbrush To clean it. I did this, but it only worked temporarily for me. I had to send it in after that and they fixed it, covered by my warranty. Good luck!
Sent from my GT-N7000 using xda premium
varoes said:
Your usb port has probably got some dirt in it. You can try using nail polish and something like a toothbrush To clean it. I did this, but it only worked temporarily for me. I had to send it in after that and they fixed it, covered by my warranty. Good luck!
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Thanks. Don't you think nail polish remover may harm the internals.
Just let it dry for at least 20 minutes before you use it afterwards. And if you are worried. Then don't use too much of it If you search the forum for car mode/voice/usb issues, you will see alot of people have the same problem. And the brushing helped for alot of them. I am no expert though. So search around abit and see what you find!
Sent from my GT-N7000 using xda premium
Had the same issue a couple weeks ago. Read this thread, most likely
the same issue.
http://forum.xda-developers.com/showthread.php?t=1604272&highlight=mtp
Guys if cleaning the usb port aint working then we have to find other ways to indirectly stop problems.
Problem: Driving Mode goes on/off automatically, causing battery drain
Reason: Phone thinks its connected to a dock
Solution:When phone thinks its connected to a dock, it switches to car mode. This is a default action. What if we are able to disable this default action, so even if the phone thinks its connected to a car, it wont switch driving mode on! There are 2 ways to achieve this.
1.Someone please explain how to disable the inbuilt driving mode in galaxy phones.
2.Another app, which overrides the inbuilt one, which can be disabled temporarily!
Problem:Battery not charging
Reason:Crazy USB port and ****ty samsung parts
Solution: External Charger!(Optional: +1 Battery)
Keep thinking of ways to overcome this guys, unfortunately the phones that face this problem are very expensive(S2,Note,Nexus etc.)

Touchscreen Issues

Hi Guys; I recently got my new 2nd Generation Moto G but after setting it up and using it for 20 minutes or so I noticed that sometimes while scrolling through settings, contacts and webpages, that when i am swiping over a horizontal band in the exact center of the screen, the sensitivity of that region of the screen becomes very unreliable and the phone will often interpret scrolling as a press. While scrolling in my phonebook it has a tendancy to call people, when browsing the web it has a tendancy to press links i never wanted it to, and this same behaviour is repeated regardless of what application i am in.
It certainly seems to be more frequent and prominent while I am charging the phone, regardless of the charge current. I have charged it from my pc, 1000ma wall adapter and 850ma wall adapter; all with the same results.
Sometimes turning the screen off and on again can rectify this, but its usualy back again in no time
I have tried factory resetting the phone, with the screen protector both on and off, while on charge and off charge and while making sure nothing else could be interfering with the touch screen i.e., a case.
I only got this phone from ebuyer in the UK 3 days ago, 2 days earlier than it was actually ment to come! so its a real shame im having these problems, I've already spoken to Motorola about it and they have advised me to RMA the phone as they cant give me a definitive answer as to wether or not this is a Hardware or Software issue.
Has anyone else been having issues similar to those that I have experienced with their own new Moto G devices
I would RMA, mine is fine.
my moto(2014) has the same touch screen issues while phone is on charging. unresponsivene & its very annyoing. hpns only whn ph is charging
Sent from my GT-P3100 using XDA Free mobile app
xDDen said:
my moto(2014) has the same touch screen issues while phone is on charging. unresponsivene & its very annyoing. hpns only whn ph is charging
Sent from my GT-P3100 using XDA Free mobile app
Click to expand...
Click to collapse
Are you using the official charger or some other one
Check u r charger or wall socket. its becoz of voltages issue.
ohh okk thnx guyz i was using samsung charger.
Sent from my GT-P3100 using XDA Free mobile app
Unfortunately my phone displays this behaviour both on and off the charger. It does however display the issue more frequently while on charge.
The chargers I'm using are all 5v which is typical of a phone charger. I have one at 850ma which charges painfully slow, I have another at 1000ma which charges much more quickly. And I use my Computers USB ports to charge at times, no matter how I charge the phone the problem remains.
Sometimes it will work fine for an hour or so then it will go insane on me. I have requested RMA with ebuyer. Had the phone only showed this issue on charge I may have been contempt with it, but the problem can happen anywhere, anytime and for a brand new phone that's not acceptable.
@ xDDen: have you tried charging the phone from any other source besides the Samsung charger you have?
yes now am charging with moto g's charger and it is working fine now without any issues
Sent from my GT-P3100 using XDA Free mobile app
Aileach XDA said:
Hi Guys; I recently got my new 2nd Generation Moto G but after setting it up and using it for 20 minutes or so I noticed that sometimes while scrolling through settings, contacts and webpages, that when i am swiping over a horizontal band in the exact center of the screen, the sensitivity of that region of the screen becomes very unreliable and the phone will often interpret scrolling as a press. While scrolling in my phonebook it has a tendancy to call people, when browsing the web it has a tendancy to press links i never wanted it to, and this same behaviour is repeated regardless of what application i am in.
It certainly seems to be more frequent and prominent while I am charging the phone, regardless of the charge current. I have charged it from my pc, 1000ma wall adapter and 850ma wall adapter; all with the same results.
Sometimes turning the screen off and on again can rectify this, but its usualy back again in no time
I have tried factory resetting the phone, with the screen protector both on and off, while on charge and off charge and while making sure nothing else could be interfering with the touch screen i.e., a case.
I only got this phone from ebuyer in the UK 3 days ago, 2 days earlier than it was actually ment to come! so its a real shame im having these problems, I've already spoken to Motorola about it and they have advised me to RMA the phone as they cant give me a definitive answer as to wether or not this is a Hardware or Software issue.
Has anyone else been having issues similar to those that I have experienced with their own new Moto G devices
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Click to collapse
Yea i have the same problem, what did u do.
mnishamk said:
Are you using the official charger or some other one
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Click to collapse
Mine actually didn't come with a charger. I was a bit surprised, but checking the Amazon page (for Germany, since I bought it here, though not from amazon) reveals that this seems correct/intentional. It did include the usual µUSB cable though (and it's not like I don't have enough USB chargers).
For completeness sake: I don't have the described problem, no matter if plugged in or not...
Touch issue
I'm using Moto G 2014 charger only and still facing issue bringing down notification panel.
Also i face issue when trying to unlock phone via pattern lock.
Flipkart offering me a replacement- Shall i go for it?
Been having a problem with the screen, mainly on the back soft button part of the screen, keep finger on it and it multi presses like a mad thing, doesn't happen all the time though, was driving me crazy. took off the Ultimate Shield screen protector and the problem went away, put the shield back on and the problem didn't come back, then couple of hours later (today) I got the ota update and the screen goes mad again, took shield off again and the problem continued, a few minutes later and it's all fine again. now (a few hours later) still all is fine.
Problem is I was all ready for doing a RMA to Amazon.co.uk for it, stuck on what to do now as if I send it back and they find no fault.
mtbgus said:
Been having a problem with the screen, mainly on the back soft button part of the screen, keep finger on it and it multi presses like a mad thing, doesn't happen all the time though, was driving me crazy. took off the Ultimate Shield screen protector and the problem went away, put the shield back on and the problem didn't come back, then couple of hours later (today) I got the ota update and the screen goes mad again, took shield off again and the problem continued, a few minutes later and it's all fine again. now (a few hours later) still all is fine.
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Click to collapse
Same issue here, but without any screen protector. OTA update hasn't changed anything. Sometimes it works and sometimes the screen recognizes double/triple taps where it should be only one...
mtbgus said:
Been having a problem with the screen, mainly on the back soft button part of the screen, keep finger on it and it multi presses like a mad thing, doesn't happen all the time though, was driving me crazy. took off the Ultimate Shield screen protector and the problem went away, put the shield back on and the problem didn't come back, then couple of hours later (today) I got the ota update and the screen goes mad again, took shield off again and the problem continued, a few minutes later and it's all fine again. now (a few hours later) still all is fine.
Problem is I was all ready for doing a RMA to Amazon.co.uk for it, stuck on what to do now as if I send it back and they find no fault.
Click to expand...
Click to collapse
Well the touch screen issues got way too much for me so I returned the phone to Amazon uk and got a refund, bought another moto g from Argos the same day I returned it and I'm glad I did, everything is ok with the new phone, no screen issues at all.
Moto G 2014 Tocuh Screen issues
Same issue here.
Bought phone 1 week ago from Argos. Initially fine, then suddenly cant use the swipe down notification bar.
Turned on the Show Touch indicator in Developer options and it clearly shows that the screen is registering the touches about 0.5cm down the screen from where I am touching. So you can never hit the notification bar when its doing that. I found that turning the screen off with the power button and then back on again usually clears the problem.
In the UK the phone only comes with a USB cable, so I use a variety of chargers.
I think mines going back as not functioning properly
I also having same issue you should post your emei. It might be I purchased defective from one of previous user having same issue. I'm at Singapore.
EMEI1: 359296054942769
EMEI2: 359296054942777
Android Version: 4.4.4
Based Version: MSM8626BP_1032.394.88.00R,EMEA_DSDS_CUST
Kernel Version: 3.4.42-g668a77b
[email protected] #1
Tue Aug 26 20:30:04 CDT 2014
System Version: 21.11.23.titan_retaildsds.retaildsdsall.en.03.reteu
Build Number: KXB21.85-23
DavidITunstall said:
Same issue here.
Bought phone 1 week ago from Argos. Initially fine, then suddenly cant use the swipe down notification bar.
Turned on the Show Touch indicator in Developer options and it clearly shows that the screen is registering the touches about 0.5cm down the screen from where I am touching. So you can never hit the notification bar when its doing that. I found that turning the screen off with the power button and then back on again usually clears the problem.
In the UK the phone only comes with a USB cable, so I use a variety of chargers.
I think mines going back as not functioning properly
Click to expand...
Click to collapse
I am currently having this problem
francescomulas said:
I am currently having this problem
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Click to collapse
Me too! I am very sorry to learn that it is a hardware problem.
I'm afraid to take it to the service center because the problem is intermittent and technicians could not detect it .
Any of you have solved?
If it was a hardware problem we could try asking a kind of compensation, I don't know, some free accessories, or maybe the change of the device...
Had a problem with mine, it would go mental pressing the back softkey, press it once and it would just keep doing it by itself, so a problem with lower left of the screen, sent it back to Amazon for refund and got another one from Argos, this one is mostly alright with the screen touches but will sometimes do a double press or think a press is a swipe anywhere on the screen, it's not been so bad that I kept it, but now other problems like the memory shortage making apps close is starting to really get to me, also the screen rotation get stuck in landscape now and then, even it sometimes goes to landscape by itself.
In the process of getting a different phone as this is starting to annoy too much.

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