USB Connectivity - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

Hey guys,
So I connect my Note to my computer via the USB cable that I've got when I bought the phone. It automatically charges but I can't seem to access files on it/make the device visible. Tried downloading the drivers with no success. I wish to unroot my device and update from 4.0.4.
I rooted the phone about 6-7 months ago and I keep getting that problem ever since.
P.S. The USB debugging feature under Options->WiFi->USB doesn't work.

Try installing kies from the Samsung site and then try again.
Sent from my GT-I9500 using xda premium

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Can't connect to PC via USB

Help!
My optimus 2x is not detected when I plug it to my laptop via USB.
Turn on mass storage" in the phone does not appear, it's like I'm just plugging in into a wall charger.
It could connect just a few days before, same laptop, same drivers (LG mobile united drivers)
Have tried it with 3 different laptops, still can't connect (drivers are installed)
A google search reveals other people having the problem as well and unable to solve it.
Can't return it yet for warranty because superuser app is still there.
Originally, I rooted it using superoneclick. Can't unroot it in superoneclick since not detected in USB.
So i unrooted it using z4root (without a pc). It's now unrooted, however superuser app is still in the app drawer.
Any advice?
Hi, I have the same problem and I posted question here: http://forum.xda-developers.com/showthread.php?t=1274379
Maybe some answers can help You but in my case nothing helped until one day it suddenly started to work again.
Well it was working both on my home and business laptop until few days ago when it stopped. I can+t make it to work again, and I've tried last advice there to remove battery for about 20 min.
I think problem is in the phone, because one day when it started ti work again on my business laptop it was also working on my home laptop without any action taken.
Please help!
P.S. I can hope that when GB will be available through OTA (I can't count on update tools because my phone is not detected), it will solve the problem
Thanks. Will try those suggestions. Not sure if i can update to gingerbread OTA. Theres no OTA update in my menu.
Hi,
I have the same problem as well. Nothing shows up in Device Manager, no notification when I plug in the phone. Just charging.
It was working just fine right out of the box, even before I installed any LG drivers, but it's suddenly just stopped being detected by the computer. Mass storage only or usb debugging makes no difference.
The problem is not with any of my USB ports, as other devices work just fine when plugged in (my iPod pops right up in Device Manager). I've reset the phone to factory stats, tried with other computers, downloaded the most recent drivers as well as the LG Mobile Support Tool.
I've googled extensively, only to find that a lot of other people have the same problem, but no working solutions.
I appreciate any and all suggestions.
Same issue.
Even on cwm and i can't make software update (power + vol- = reboot loop).
So i use adb tcpip...
I think i should try a stock/modaco before send it to after sales service
Thanks michoux.
Can you point me to instructions on flashing via adb tcpip?
edit:
Just did some googling. it seems device needs to be rooted for adb via tcp ip to work right?
Unless there's a way to root without pc then I can't do anything. (z4root doesn't work).
Damn, first mistake i did was to unroot.
do you already have installed the driver?? if already install remove it first and then reinstall the driver
check out this link maybe can help
Code:
http://forum.xda-developers.com/showthread.php?t=1304934&page=2
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A similar thread is open here http://forum.xda-developers.com/showthread.php?t=1274379
THREAD CLOSED!

Need help guys!

I just got my Note last week. I am trying to sync my phone to laptop. But somehow, it gets stuck on "connecting". Any tips or other alternatives? Thanks in advance. I plan on rooting my phone. Thats why I need to back up my phone first. Thanks in advance!
What OS are you using? Did you install the USB drivers?
Windows. Yes I in stalled it. But somehow it says that its not properly installed. And problems may occur. I dont know the reason. I tried, reinstalling it, but still same problem. Can I sync it wirelessly?
Hi.
I had the same problem, but it worked after I unchecked the USB Debugging.
Regards
Your problem is most probably the usb debugging uncheck it and your phone is in kiesmode
Sent from my GT-N7000 using XDA App
Try uninstalling, downloading from the country website your phone is from. Or your csc is from. Download from the N7000 page kies. Then install and run as admin. If it doesnt connect perform the connection wizard, or connection troubleshooting. that will reinstall drivers. These steps work for me everytime.
Sent from my GT-N7000 using Tapatalk
bchehab said:
Hi.
I had the same problem, but it worked after I unchecked the USB Debugging.
Regards
Click to expand...
Click to collapse
where can I find the USB debugging? Sorry for newbie question. Thanks again!
gokenong said:
where can I find the USB debugging? Sorry for newbie question. Thanks again!
Click to expand...
Click to collapse
Settings -> Applications -> Development
ok, thanks! i'll try that one.
jeromepearce said:
Settings -> Applications -> Development
Click to expand...
Click to collapse
already tried. But when i plug my note to my laptop, still same problem. It says that not installed properly. The USB debugging is already unchecked. What should I do now? Should I try it in another computer?
Do a software update over wifi for your phone and downdload the latest kies from official website.
Sent from my GT-N7000 using xda premium
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
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RReckless said:
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Not a stupid answer at all i see that happening a lot at work.
But wait, are you connecting via kies air? Kies wifi? Or kies usb?
As someone said, dl latest kies software via samsung.com and try.. If it doesnt work, try Use kies wifi.
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zahix said:
Do a software update over wifi for your phone and downdload the latest kies from official website.
Click to expand...
Click to collapse
The wifi software update from settings . Not the kies one
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gokenong said:
already tried. But when i plug my note to my laptop, still same problem. It says that not installed properly. The USB debugging is already unchecked. What should I do now? Should I try it in another computer?
Click to expand...
Click to collapse
Uninstall kies from your pc and install it again.Also try different usb port
RReckless said:
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Yes, I am using the samsung provided USB cable already.
ngocdao said:
Not a stupid answer at all i see that happening a lot at work.
But wait, are you connecting via kies air? Kies wifi? Or kies usb?
As someone said, dl latest kies software via samsung.com and try.. If it doesnt work, try Use kies wifi.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I am using the Kies usb. i already downloaded the Kies via the samsung website. And After I opened it, it says a newer version is available. So I updated. I also tried the Kies air, I can see the apps on my phone, but I seem cant find where is the sync button for me to make a back up for my phone. How do i use Kies wifi? Sorry again for these noob questions. First time to use android phones. Thanks again!
Kies wifi needs phone and computer to be on same router
Sent from my GT-N7000 using xda premium
ngocdao said:
Kies wifi needs phone and computer to be on same router
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I already tried that one, the kies air. I can connect. But I can't find as to where the tab is for me to backup my phone. Thanks!
gokenong said:
I already tried that one, the kies air. I can connect. But I can't find as to where the tab is for me to backup my phone. Thanks!
Click to expand...
Click to collapse
Kies Air doesn't do that. The main (PC) KIES app does. But, even if you connect through KIES, it will only allow you to back up things like contacts, photos, ringtones etc. It won't be a full backup of your system.
What can help if KIES doesn't see your phone:
1. Installing the latest version of KIES (which you already did)
2. Making sure your phone is in the MTP (not USB memory) mode. It should be as a default, unless you actually click on "USB memory" button when connecting to PC
3. Unchecking "USB debugging"
4. Running the connection repair wizard in KIES (I have a local language version, so I don't know the exact English name) - this reinstalls drivers - and then connecting again.
5. Trying a different USB port or cable
6. Rebooting both the phone and computer
If all fails, then probably this is a problem with Windows drivers. Repairing this would require a bit of expertise and involves booting Windows in safe mode, checking which devices and drivers are actually installed and removing any that seem suspicious. If you have never done that, an easier option would be installing KIES on another computer and doing the backup there.
Theoretically, running the connection repair wizard in KIES should clean and reinstall the right drivers for your phone, but in practice this doesn't always work as it should.

Galaxy note with windows 8 connection problem. Please help.

I just installed windows 8 Consumer preview. I had my Galaxy note working before with the USB connection on windows 7, but now after windows 8 is installed over 7 I have a problem connecting my Galaxy note with the computer. It seems that it is an MTP problem or something went wrong after windows eight is installed. I have read on a Microsoft MSDN post that the mtp protocol is not yet supported with windows 8. If there is something that I can use to work around that It would be appreciated.Please help.
Sent from my GT-N7000 using XDA
Try installing Droid Explorer on your PC.
All of us on ICS Roms have the same USB connection problem, and this little program is the solution. It recognizes our Notes automagically without Windoze drivers.
Don't know if it'll work for you, but it's worth a try.
I will do that. But would it make a difference if I still have GB on my note? Thanks
Sent from my GT-N7000 using XDA
I had this problem as well, easiest solution is to put the Note in USB Debugging mode, and it will connect with Windows 8 fine.
You can find USB Debugging mode in Settings -->Applications --> Development.
weird, I have a similar problem : I want to install CWM, but "adb devices" doesn't see any devices....I have "USB debugging" checked, I tried to install samsung drivers, Droid explorer, Kies won't install, and it is not recognizes as a device by Windows. Strange thing is, if I remember correctly, I successfully flashed a stock firmware using PC Odin. Any ideas ?
Windows 8 Desktop, ICS Note. Everything's working fine here. Haven't had to install anything on either end to get it to work.
I do have USB debugging enabled though, as suggested above.
i am having the same problem. at 1st win8 detects it and i always charge on it but lately i noticed it does not detect. i went to my home pc win 7 64bit which is detecting before but now i did not detect also. i did everything kies. driver of droid but still the same problem. Weird yet still it charges.
Sent from my GT-N7000 using Tapatalk
It worked a few times after that when I installed the google driver but now I have the same problem with both windows 7 ultimate 64bits and windows 8 release preview. It is charging but not detected. I also tried different cables with no progress. I sudpect it could be that one of the pins of the note connector is not OK. Can anyone help please
Sent from my GT-N7000 using XDA

Cannot connect my Note to computer?? Missing drivers!

Hey
First time having this issue...my note keeps telling me that I Need to download driver software. No CD came with my phone. I've uninstalled kies and reinstalled. Very weird I can't think why its not connecting. I'm trying to add a rom to flash but grrrrrrrrrr lol
UPDATE...I didn't open kies and it is installing driver! U would think it would do it automatically.
Sent from my GT-N7000 using XDA
Okay that did not work at all. Kies installed driver again and my phone still does not connect to USB or kies???
I'm on paranoid android v5 with hydrocore kernal. All I want to do is add this jb cm10 rom so i can flash it.
Sent from my GT-N7000 using XDA
try connection troubleshooting from within kies
without usb debugging in developers section of phone settings
Tried that and still does not connect a thing. It was working fine other day. I'm running a scan to see if I have a virus cause it makes no sence at all.
Sent from my GT-N7000 using XDA
islandmixed said:
Tried that and still does not connect a thing. It was working fine other day. I'm running a scan to see if I have a virus cause it makes no sence at all.
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
I had the same issue the other day.. when i tried to connect the note to pc.. the MTP driver was failing and neither pc or kies was detecting the phone... but this happened to me when once i changed the usb utilities setting to connect it as a mass storage device... it connected as mass storage but later it wouldnt connect as media device. tried all sort of things like reinstalling drivers , kies.. tried on a diff pc... still dont work...
later i concluded that it was the phone and did a nandroid backup and then it worked....
nokiamodeln91 said:
I had the same issue the other day.. when i tried to connect the note to pc.. the MTP driver was failing and neither pc or kies was detecting the phone... but this happened to me when once i changed the usb utilities setting to connect it as a mass storage device... it connected as mass storage but later it wouldnt connect as media device. tried all sort of things like reinstalling drivers , kies.. tried on a diff pc... still dont work...
later i concluded that it was the phone and did a nandroid backup and then it worked....
Click to expand...
Click to collapse
All I want to do is drop a rom on my internal sdcard hehe. Everytime I connect phone I get "Windows needs to install driver software for your Samsung Android.
Now I have a backup which I done afew hours ago but I'm sure that won't work? And what are the steps. I'm confused
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islandmixed said:
All I want to do is drop a rom on my internal sdcard hehe. Everytime I connect phone I get "Windows needs to install driver software for your Samsung Android.
Now I have a backup which I done afew hours ago but I'm sure that won't work? And what are the steps. I'm confused
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
If its just that try going into settings > More... > USB utilities > Connect storage to PC
Okay I went into storage and then double clicked that thing that said MTP and checked it and now my storage popped up! Grrrrrrr after all of that. Something so simple.
Thanks for the help guys
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islandmixed said:
Okay I went into storage and then double clicked that thing that said MTP and checked it and now my storage popped up! Grrrrrrr after all of that. Something so simple.
Thanks for the help guys
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse
it can be many different things, trial and error, lol
Having the same problem with my note since updated kies 3 or 4 days ago. Read somewhere that using the solve connection problem from kies and then unppluging the pc from internet to connect de phone solves the problem though i didn't tried it. The problem is the new driver that came with the latest version of kies, shoud you get the previous drivers all with work again.
Hi @islandmixed,
You sir, are a LEGEND!!!!
Summit happened to my N7000 months ago... And for the life of me, I couldn't figure out what had happened... I went through everything, followed many guides, tried many PCs and nothing....
Apart from wiping the ROM and starting again (which I didnt want to do, as all is working fine otherwise) I was at a loss....
Your answer here was spot on, and now shows up in Windows again....
THANK YOU SO MUCH!!!!
Lister
islandmixed said:
Okay I went into storage and then double clicked that thing that said MTP and checked it and now my storage popped up! Grrrrrrr after all of that. Something so simple.
Thanks for the help guys
Sent from my GT-N7000 using XDA
Click to expand...
Click to collapse

Will not connect to ODIN

I have inherited my wife's i957 LTE and I just cannot get this this to connect via ODIN. I know it's not the pc (tried 3 of them plus they all connect to my NOTE 2), I have the drivers installed, I'm using the original cable.
If I connect by just plugging into the USB, it'll beep like it's connected, it'll show on the battery (although I know it doesn't charge via USB) but no looking for new devices or anything else. If I open ODIN and connect I'll get a USB device not recognized every time.
Anyone have an idea? I ordered another cable just to be sure, but it seems like it wants to connect judging by the fact I get an error. i have tried on XPsp3, 7 32bit and 7 64-bit. Same deal on every machine.
Thanks for any suggestions, Being on Honeycomb when I don't have to be irks the geek in me
I assume you've tried the OTA ics? Not sure what to tell you other than what you've already tried for Odin. For some reason the i957 seems to be a real bear to get the usb to work right. I've had similar problems but found a computer I can connect to. You might try kies too. You will like ics much better.
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
I would love to do the OTA update, but I can't connect to Kies either and AT&T's update is only via Kies (or so I've been led to believe)
Go to settings, about device. There is a software update there.
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
Tried that, says I'm up to date but I'm still on honeycomb. Weird
Sorry I can't be of more help. I installed it via Odin. If you have a custom recovery installed you can get the zip file from sammobile.com. but if you had a custom recovery you'd probably have already done that. And you need odin to put a custom recovery on your device do that's not going to work.
Sent from my SAMSUNG-SGH-I957 using xda app-developers app

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