[Q] spontaneous reboots while asleep, anyone else? - Galaxy S III Mini Q&A, Help & Troubleshooting

Hi
My S iii mini (i8190L) sometimes reboots spontaneously while it is just lying on the table. It has never happened while I was using the phone.
Now I wondering if more people have noticed the same spontaneous reboots.
It could be an app that is misbehaving, the OS itself or be hardware related. I've been on different stock ROMs (now I'm on baseband i8190LUBAMH1, the newest as far as I know), but also on BenzROM.
My phone was rooted from day one. I've read that SuperSU might be the problem? Anyone changed to SuperUser?
My best guess that it is some background process that kicks in while the phone is sleeping.

hermanj said:
Hi
My S iii mini (i8190L) sometimes reboots spontaneously while it is just lying on the table. It has never happened while I was using the phone.
Now I wondering if more people have noticed the same spontaneous reboots.
It could be an app that is misbehaving, the OS itself or be hardware related. I've been on different stock ROMs (now I'm on baseband i8190LUBAMH1, the newest as far as I know), but also on BenzROM.
My phone was rooted from day one. I've read that SuperSU might be the problem? Anyone changed to SuperUser?
My best guess that it is some background process that kicks in while the phone is sleeping.
Click to expand...
Click to collapse
What kernel do you use?
You could try another kernel and see if it gets sorted out.

tys0n said:
What kernel do you use?
You could try another kernel and see if it gets sorted out.
Click to expand...
Click to collapse
I have used the kernels that came with the firmware (and rooted them afterwards). So right now I'm on 3.0.31-1346193, which is the newest kernel for the i8190L I think. So far, I haven't had any reboots with this kernel, but I've been de-installing apps and rebooted so often that the spontaneous reboot didn't had a change to occur. I'll keep my breath for a while and my fingers crossed...

Did you solve it? My brother has the same issue, his phone has gone to RMA 4 times (everytime they flash it with a different stock rom) and hi still have problems, and the phone company refuse to change the phone, as they say they can't find any problems.
Thanks

Related

[Q] Galaxy S screen keeps blinking?

Hi, my SGS is working fine all the while. But sometimes after i unplug the power adapter upon fully charge, the screen keeps blinking in the way like loading home(loading icons)->black screen->loading honme-> black screen->.....
it repeats for very a long time, even if i manually screen off then unlock the screen, the blinking problem still repeating. Until i reboot the device, it works fine again... Happened once in the middle of playing game, it suddenly 'jump' to home screen and the blinking problem begin
Wonder if this related to system crash and cause home screen keeps loading on and off or hardware problem... did anyone experience this?
I've never heard of this before. To diagnose whether it's a hardware problem, your only bet would probably be to flash a clean firmware. Maybe someone will have heard of this though.
upichie said:
I've never heard of this before. To diagnose whether it's a hardware problem, your only bet would probably be to flash a clean firmware. Maybe someone will have heard of this though.
Click to expand...
Click to collapse
thx mate for suggestion seems like its only me having this problem, so far has been flashed 2 custom roms, and problem persists, i think need to flash it back to old GB stock rom to compare it.. sadly warranty period has expired, hope its not related anything with hardware issue..
davidncs11 said:
thx mate for suggestion seems like its only me having this problem, so far has been flashed 2 custom roms, and problem persists, i think need to flash it back to old GB stock rom to compare it.. sadly warranty period has expired, hope its not related anything with hardware issue..
Click to expand...
Click to collapse
Try a stock firmware, that should tell you whether or not it's a hardware issue. If it isn't, it's probably kernel related. Hopefully you can figure it out!
i have got the same problem too.. =(( how to fixed it.. the screen keep blinking...
Flash stock firmware . Then if its fixed pls report here.
BHuvan goyal said:
Flash stock firmware . Then if its fixed pls report here.
Click to expand...
Click to collapse
I've flashed from 2.1 to 2.3.6 and still it's blinking
Does anyone know how to fix it?
same issue
hi,
i have the same issue as well with 2.3.6, BaseBand version I9000XXJVU.
It is not a stock rom and it started appearing just a few days ago. It happens when i plug to charge it and after unplugging it. I have not noticed when it stops.
A friend of mine has the same issue, but with 2.3.4 stock firmware, so i think it is not firmware related.
Any new info on this? what could i provide for further troubleshooting
Main issue is of course that it drains the battery quite much and also allows you to mistakenly unlock the phone when the screen is on, so i was forced to put patter or PIN lock.
Cheers...
avatarz_bg said:
hi,
i have the same issue as well with 2.3.6, BaseBand version I9000XXJVU.
It is not a stock rom and it started appearing just a few days ago. It happens when i plug to charge it and after unplugging it. I have not noticed when it stops.
A friend of mine has the same issue, but with 2.3.4 stock firmware, so i think it is not firmware related.
Any new info on this? what could i provide for further troubleshooting
Main issue is of course that it drains the battery quite much and also allows you to mistakenly unlock the phone when the screen is on, so i was forced to put patter or PIN lock.
Cheers...
Click to expand...
Click to collapse
If you have ChatOn app try to uninstall it. Did work for me. (I my case the issue appeared when the internet was accessed via any browser. Same blinking pattern though)

[Q] automatic random reboot

hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk

Do any ROMs fix the shutdown problem?

I tried to search but alas Tapatalk isn't very good at that.
I bought a Captivate via eBay. Before I press to return it, is there a fix or ROM that fixes the dreaded random shutoffs? I tried resets and the GB Serenity ROM but alas I'm still encountering it...rather frequently. Every hour or less it'll shut off. So, other than the battery draining Captivate Keep Alive app...is there a real solution?
barring anything physical with your phone .. I have not had any sleep deaths or random reboots since switching to Fusion-CM-ICS-beta. It used to be a chronic issue with my phone.
Thanks for the fast reply Garyth. I'll give it a go.
I've heard the aosp roms seem to help the problem (this includes the ICS roms). They use different drivers than Samsung roms.
So far, so good. Data is consistently faster as well. Thanks again!
Hmm. Still getting random yet pervasive shut downs.
I believe this was a known hardware issue as well. There is a thread around somewhere will effected build numbers.
I saw that thread and don't believe mine is in the range. I'll be calling the seller tomorrow anyway.
Not sure if you are in the same boat as me, since the IMEI of my phone does fall into that catergory of the "recalled" phones, but since it was out of warranty by the time I saw that post, they wouldn't exchange it at the store.
At any rate, here's what I've gone thru:
Back in the Froyo times, I "think" CM7 fixed the issue, but I was too fidgety at the time so I was always trying new roms so I don't remember 100% if that was true or not.
I read somewhere that this could be caused by the battery shifting around due to temp changes as it charge/discharges, and that you should put some electrical tape or whatever to make sure your batt. made good contact. Didn't work for me at all.
So finally what fixed the problem was Captivate Keep Alive app, it's in the market.
First I tried it with two ICS roms: ICSSGS and Fusion, with Platypus and IcyGlitch kernels. The app work fine with a setting of 85%, but I was getting "charge death" as well, which I've never had before.
So now I've rolled back to KK4 (Serenity ROM) with the latest Corn kernel, and for some reason I have to set the app to 80% charge but works.
There'll be definitely an increase in battery drain, but for me it hasn't been that bad.
I used to have that problem when I first got my cappy, had froyo KB1 on it, and it would randomly shut down. Eventually when I got into hacking the android, when I finally updated to newer bootloaders, the problem went away. Though I can't recommend flashing bootloaders, since you can hard brick your phone if unsuccessful. Just saying that's what seemed to solve the problem for me.
mrhaley30705 said:
I've heard the aosp roms seem to help the problem (this includes the ICS roms). They use different drivers than Samsung roms.
Click to expand...
Click to collapse
Can anyone confirm this?
crt60 said:
I used to have that problem when I first got my cappy, had froyo KB1 on it, and it would randomly shut down. Eventually when I got into hacking the android, when I finally updated to newer bootloaders, the problem went away. Though I can't recommend flashing bootloaders, since you can hard brick your phone if unsuccessful. Just saying that's what seemed to solve the problem for me.
Click to expand...
Click to collapse
But what bootloader fix that to you?
Mine only rebooted randomly once when on eclair. Haven't had a problem in gb or ics.
Posted from my ICS'd Captivate
That would help if eclair wasn't completely useless.
Sent from my Samsung Captivate running Team ICSSGS 4.0.3
I tried Captivate Keep Alive. Even it didn't work. A replacement phone is on its way. The IMEI was actually affected, but I didn't realize at first because I only looked at the last digits. Apparently was a really early build. The seller photographed the new IMEI before shipping it out so I could verify.
I have Dark Knight's 4.0.4 ROM since 2 weeks ago.
At the moment, and I hope it remains 0 reboots.
Just wanna share with you, is up to you to try it....
http://forum.xda-developers.com/showthread.php?t=1501615
By the way, with this ROM also I got the best Quandrant Benchamark score (2400) without overcloking...
I'll keep that in mind but I got a replacement that works really well. I ended up getting it from another seller though.

[Q] Galaxy note keep turning itself off randomly

Hi
I am new to Android world. So please handle with care
I used to use an iPhone. Recently (bout 3 weeks ago) I bought a galaxy note and am loving it.
I was going through a lot about Android system and found out 'rooting a phone'.
so I rooted the note and installed Rocket rom v22, GoLauncher Ex and few apps like Setcpu, Adfree, Bank, Xchange etc. I don't have games or many apps on my phone.
My phone turns itself off randomly every now and then. during phone conversation it rebooted itself once so far. and when my phone is stand-by, I found my phone is turned off.
I am not sure why it's happening. Is there any settings i shouldn't set?? or ???
Could anyone please tell me how to fix this issue?
If the phone is faulty, I need to make my phone as the same as when I first got which I am not sure how to :-( yet
The first thing to do is go completely stock. Flash the lastest stock rom and see if that fixes the problem.
When using ICS ROMs there's a known bug called Sleep of Death (SOD) that is similar to what you're experiencing. The phone simply won't turn on the screen and you have to press the power button for several seconds to turn it on again.
Almost all GNote users experience this issue so don't worry about it. Going back to stock will not solve the problem.
Hi
Thanks for the reply.
Before the rom v22, I had v19. my phone still did turn itself off several times. after flash the room v22, it didn't happen as many as v19 so I am not sure that the ICS causes the issue.
anyway, I will try the one you suggested and see how I go.
Thank you
kelvin fong said:
Almost all GNote users experience this issue so don't worry about it. Going back to stock will not solve the problem.
Click to expand...
Click to collapse
I am more worried about the alarm. if the phone turns itself off while i am in sleep, i won't be able to hear the alarm going off.
well if that happens again, i might have to get a alarm clock.
i was thinking of setcpu app might cause the issue... not sure though.
Thanks for your help
I experience the same issue when i was running stock. I've tried several stock versions but the problem still exists.
Sent from my GT-N7000 using XDA App
I have definitely never ever experience SOD when the phone is stock and lock.
The only time i did experience SOD is when i change to modded kernel.
I'm running stock with cf root and have never ever experienced this, so not all notes are affected. That would really suck!
Sent from my superior GT-N7000 using Tapatalk
Never had Sleep of Death on stock rom.
I am on stock ICS Rom n it has happenedwith me twice.
My GNote goes dead randomly and only starts up after pulling out battery.
Weird!
Install an ICS from Clean
Start from a Stock ICS rom using PC Odin, then follow my Post as follow :
http://forum.xda-developers.com/showpost.php?p=26772618&postcount=12
Try another rom other than that you had, or a higher versionof it.
The MIDTEAM v1.4.2 is Good and Stable.
Good Luck
I had this problem most of ICS ROMs on my Galaxy Note. SO I guess it's an ICS related bug and it is very uncomfortable to have to reset it to unlock it .
I too have tried several Stock ROMs but it still gets into the Sleep of Death at least once a day.
I guess that it should help to have a Kernel that changes the Deep Sleep settings...
Of my 2 GNotes, one of them had this problem. Happens when you put the note on the table with small drop or whatsoever.
The problem disappeared when inserted 3-fold 80g paper between battery and the edge of battery compartment. The battery tolerance is not so tight so when small drop (like putting on the windowsill) happens, the phone shut down.
The problem completely disappeared after inserting paper.
Of course, more professional would be go to Samsung repairs and show it and ask for replacement - either battery or phone internal casing. You can reproduce the problem by turning the screen on and dropping phone 10cm into hard surface.
But I did not bother.
I won't say that yours has exactly the same problem. But check the tolerances of battery 1st. Sometimes solutions are too obvious to see 'em.
I upgraded from stock to CM9 3 days ago and my Note has turned off several times a day since then. Never before upgrade, so I don't think it has to do with battery being loose in its compartment - not in my case.
I am loving ICS, but I will have to downgrade to gingerbread to get rid of this irritating bug.
this is happening to my galaxy nexus!!! yeah it turns off at random like sleep of death and small drops can trigger it. if i knew this could happen i would have never rooted
lol root itself has nothing to do with it.
if small drops cause it, and paper adding in compartment fixes it. its the gap between battery and whatever should fixate it.
if it occurs during deep sleep, dig into logs what you can find there. Also check roms/kernels feedback if others have it with that version. Many ways to illiminate possibilities.
I miss some good analyzes in this is issue from those experiencing stuff. Android I guess is not user friendly that way.
Sent from my GT-N7000 using Tapatalk 2
Galaxy Note Sleep of Death on 4.1.2 JB
I'm still trying to figure this out... I had hoped that with Samsung Stock upgrade to 4.1.2 it would be fixed but its not... anybody still experiencing this problem?
Things that I have tried
Move all apps from Internal SD Card (USB) and format
Factory Reset
Paper wedge between battery
Opened and re-connected all connectors to Motherboard
Install CPUSpy (deep sleep is OK)
I'm at wits end now, and this problem is very apparent. I havn't wanted to flash to a custom rom, because I've seen reported that it still happens with whatever ROM whether stock or custom
Any more ideas on how to make the Sleep of Death go away?
rasielbz said:
I'm still trying to figure this out... I had hoped that with Samsung Stock upgrade to 4.1.2 it would be fixed but its not... anybody still experiencing this problem?
Things that I have tried
Move all apps from Internal SD Card (USB) and format
Factory Reset
Paper wedge between battery
Opened and re-connected all connectors to Motherboard
Install CPUSpy (deep sleep is OK)
I'm at wits end now, and this problem is very apparent. I havn't wanted to flash to a custom rom, because I've seen reported that it still happens with whatever ROM whether stock or custom
Any more ideas on how to make the Sleep of Death go away?
Click to expand...
Click to collapse
What is the status of your phone now :
Working or not?
It works then it turns off by itself
Bootloop
Stuck on the white Samsung logo
Completely Off?
It does work but it turns itself of, the longest its gone without restarting is 44 hrs. I contacted Amazon where I bought and they are offering s full refund, so I , might send it back but I love it and had wanted tho keep it if the problem is fixed.
Sent from my GT-N7000 using xda app-developers app
Turning off problem too
I don't know if it is exactly the same problem, but my GNote keeps turning off every time, but not seem to be randomly. Looks like ti shut down every time a high performance is required. I tested several roms, ICS and JB, custom and stock, but the problem still goes on.
Please, any ideas?

[Q] My G-Note is rebooting frequently !!

Hi all !!
From a few days ago, my phone is rebooting frequently by itself.
First, i thought that it was fault of new ROM i flashed, and then i've returned back to the ROM i used before, but the phone keeps rebooting randomly and frequently, i tried then some other ROMs, same thing.
After a few tries, i thought it was fault of my battery, i bought new one, result was good for first day, but after this first day of normal use without reboots, the phone reboots randomly again and frequently, so i'm now afraid, and don't know what i can do.
So, is there anything I can try to help me solve this problem ?!
Thanks in advance.
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
nokiamodeln91 said:
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
Click to expand...
Click to collapse
That's what I was afraid about. Now, I have to buy a new phone, I hope my G-Note can be fixed until the S4 comes (my next smartphone for sure).
Thanks for your reply.
did you restore aps and data? dont lol.
baz77 said:
did you restore aps and data? dont lol.
Click to expand...
Click to collapse
It reboots even if i don't restore nothing. I managed to get it works without rebooting, I'm just hoping it can keep itself working until I buy another smartphone.
same problem here,
keeps rebooting randomly,
sometimes I pick it up from desk, it reboots,
sometimes after sending a sms it reboots,
sometimes it reboots even when it's on my pocket,
so weird
Do you have an application such as JuiceDefender ? I was having regular reboot with this application.
nokiamodeln91 said:
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
Click to expand...
Click to collapse
Yeah better check at Samsung
Samsung - GT N7000
Does your system gets overheated, have you checked the temperature.....yes chances are that your motherboard is faulty.
also did you try some custom roms.... may be this forum can help you:
http://forum.xda-developers.com/showthread.php?p=39163079#post39163079
If everything failed then hardware is sure at fault.
If you dont have warrantee, go safe kernel, wipe, format and such. So no stuff is left over. Because going from one rom to another dirty can cause this

Categories

Resources