Database Develop

[Q] Why my Galaxy S locks up?! (Comatose Syndrome on going investigation)

Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers

Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?

Send for warranty is needed I think
Sent from my GT-I9000 using XDA App

Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)

i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.

I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.

I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...

i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.

in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937

Same thing happened to me last night. Maybe a bug with the date?

Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.

I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??

Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .

I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.

This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps

lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...

Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.

Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..

Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.

robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Click to expand...
Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange

[Q] Incredible S Keeps Freezing..... :(

Had my Incredible S for two weeks and two days now.....but within the first week it started freezing....what i mean by this is that.....I can unlock the phone but cannot launch any apps or anything as screen does not acknowledge any screen pressses.....if it does it will only do the bottom row of htcs launcher...eg phone apps and widgets, but no shortcuts that have been put on home screens.....i have had this problem happen over 6 times now....its starting to get annoying.....anyone else experience this....

Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight

l0st.prophet said:
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
Click to expand...
Click to collapse
Thanks for reply...looks like I owe carphone warehouse a trip......

To be honest I had had to take mine back because of a faulty SD card slot, they swapped it over there and then and I was out inside 15 minutes with a new phone, fantastic service

I can confirm this, but my non-responsiveness comes from overloading the memory (rooting process), but is solved after a reboot. Otherwise I don't have this problem.
I would suggest go back to where u bought it because this is not a good thing!

Complete lockup happened to me once and had to reboot. Two other times I had no response from the screen until I pressed home, then everything jumped into life. 3 times in 3 weeks, I can live with, but slightly worrying.

Well since its fixed after a reboot, I suppose its a Rom issue, but will never know for sure.
Maybe some faulty apps that start this problem, but have not tested that. Will figure some of the things when root is achieved.
Otherwise HTC have to fix it.

Hmmm...i got a replacement but only after a massive fight with carphonewarehouse.....the worst part is as soon as i got home after about 5 hours of having the phone...it started to lock up again.....this time stayed locked untill i restarted....so now i have a brand new incredible s with same problem....i filmed it though as proof for my case against CPW......but definitely not a good sign

Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...

oyumurtaci said:
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
Click to expand...
Click to collapse
Yeah i probably will just try that....see if it works....(i normally uses adw ex anyway but just thought while the phone isnt rooted...i would leave it all stock....)

Keep us updated on this if you can, as it seems random reboots and freezes are becoming an issue rather than isolated incidents...

is this means there is something wrong with the hardware?

Had the same problem just now. Widgets didnt respond etc. Had the same problem after a reboot, but a backup restore in Launcherpro fixed it for me

Had my first crash
But I think one of the newly installed app is acting up... did the factory reset and see how it goes

It's probably a software issue, since if its the hardware it would give different symptoms and should happen all the time and not at random

Any of you with problems using Tasker? Got the same prog yet again. Disabling Tasker did the trick for me this time

Yeah i've just removed tasked seems to have helped
Sent from my HTC Incredible S using XDA App

In the end I did a factory reset the problem went away for a bit. But now its back.
Think I'll need to pay carphone warehouse a visit
Sent from my HTC Incredible S using XDA App

I have had quite some problems with mine. It doesn't freeze, however it has crashed/shut down about 8 times in the first 2 weeks, the las week has been problem free. I have to manually start the phone again and when the phone finally is done booting up a message pops up on the screen says something like "Your phone has recovered from a serious crash" and asks me if I would like to send a report to HTC.

I noticed mine only became unusable when plugged into mains charger. As soon as I unplug it works great again. Not sure if this is down to the dodgy charger from China or something else. I lost the one I got with it. :S
Sent from my HTC Incredible S using XDA App

[Q] USB connection wrongly detetcted by phone

Hi all,
Sorry if this has been dealt with before, but I haven't found answer.
A strange bug occurred to my I9000: it wrongly detects an USB connection and propose me in the notification bar to mount umount SDcard on PC.
I have flashed a new kernel, rebooted. After that, it seems OK but again, this morning, having done absolutely nothing, the notification is present, as if the phone was connected to PC.
I must say that everything else seems to work properly. It's just annoying to have this notification permanently.
I've tried to clean the contacts using an appropriate aerosol but that did nothing.
Model informations : GT-I9000 2.2.1 I9000XXJQ1 2.6.32.9 root DELL105 1 rooted FROYO.XWJS8
Any idea?

Well actually, everything seems to work except that I can't get the phone recognized by PC anymore neither in mass storage nor in debug mode. :-(

Factory reset phone as first step .
jje

Sorry but we need something less rude if we want iphone users to switch to android ;-)
Such a little bug cannot be solved by just saying: hey revert to factory settings and erase all your datas. That may solve the symptoms but not the reason.
I've digged a little through the internet and there are several reports like mine. It's worthwile to understand why.
Sent from my GT-I9000 using Tapatalk

factory reset is what it is,
it reverts phone back to factory standard. there was no issue when you first got the phone so obviously its something YOU have done.
so yes, a factory reset is whats needed, nothing rude about that.

Sorry but we need something less rude if we want iphone users to switch to android ;-)
We dont want i phone users to switch to Android they are mainly too thick don't read instructions and dont understand FAQS .
You have a problem probably caused by you or the rom you flashed or possibly settings .
Fix is to go back to stock Froyo or Eclair wiping phone but first step is Factory reset as its easier .
Or hang around and someone may have the solution or take it to a Samsung service centre .
jje

Thank you for the answer.
I'm already on an official froyo (samsung one) and didn't apply any lagfix since my last factory reset ;-)
I'm not an iphone user, I want to understand where is the trouble and help to fix it (even if I'm a noob on android, I know pretty well how linux works).
As I said before, other people seem to have encounter this problem but the solution given just erase all hints behind the possible bug (that may be hardware linked)
From my experiments it seems that the problem occur only after a first data connexion. The deconnexion is correctly detected (notifications disappear) then, randomly, a wrongly detected usb data connexion reappears.
What are the processes between detection and notification ? That's what I'm tracking.
Sent from my GT-I9000 using Tapatalk

Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!

rockyc4u said:
Hi Florent,
I am also experiencing the same issue. Did you resolve yours? Please let me know.
As instructed I made a factory reset and it was fine for 1 day. 2nd Day morning when I connected the charger it is showing MTP application as if it was connected to PC.
Can Somebody help please!
Click to expand...
Click to collapse
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.

FlorentBL said:
Well in a sense I resolved my problem: the phone doesn't show an USB connection wrongly any more. Problem is: I did nothing! I can't explain it. I now suspect a hardware problem, but as several people on the net report the same thing, it's surprising. That would mean that some SGS have this problem and the vast majority are ok.
Click to expand...
Click to collapse
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.

rockyc4u said:
But my issue surfaced after 7 months of my purchase. And right now I am away from my Home country to get it serviced in the Samsung Service Center.
Click to expand...
Click to collapse
I shouldn't have said anything... this bug arrived again today

[Q] screen will not stay off.

Hi every one this is my first post and was wondering if anyone has had this problem come up.
My wife has the I9000 and a couple months ago it started to show this problem of everytime the phone is in standby the screen keeps coming on or about a second or to then goes off for about a second the then on and it will keep doing this till it runs the battery down.
I have tried to do a complete ROM install fresh and factory resets and custom roms and the phone still keeps doing it. is there anything i can do or is the phone beyond fixing unless i take it apart??
Thanks
Andy

Hi,
This sometimes happens to me also. Reflashing does not seem to help.
The one thing that seemed to do any difference was to turn off the device, remove battery, sim card and SD card. Then plug them all back in and start the phone.
This sometimes worked or at least minimized the number of problems, but not a permanent solution.
Although your problem could be something completelly diferent.
No arm in trying this suggestion

Hi thanks for the reply.
I havd tried that. Atp the moment it has no sc card or sim card as she got a galaxy mini to use for moment and it still dose the same thing.
It is quite anoying as ya have to have it plugged into charge all time as batt drains really quickly.
Sent from my GT-N7100 using xda app-developers app

One possibility is a hardware problem. Maybe one of your phone's buttons (home, power, or volume) is grounded and keep on contacting.
Another possibility is a program that is running automatically. If you're on ICS or JB, you can check your running apps in Settings/Apps/Running and see if there is a running app that can be stopped without affecting the system...
Just a suggestion.

is there a known solution for the "screen-turning-on-problem"?
friend of me has the same problem with non-rooted galaxy s+

The phone is on stock gb fresh install.
Might have to try and open it and see if anything wrong.
Sent from my GT-N7100 using xda premium

[Q] My G-Note is rebooting frequently !!

Hi all !!
From a few days ago, my phone is rebooting frequently by itself.
First, i thought that it was fault of new ROM i flashed, and then i've returned back to the ROM i used before, but the phone keeps rebooting randomly and frequently, i tried then some other ROMs, same thing.
After a few tries, i thought it was fault of my battery, i bought new one, result was good for first day, but after this first day of normal use without reboots, the phone reboots randomly again and frequently, so i'm now afraid, and don't know what i can do.
So, is there anything I can try to help me solve this problem ?!
Thanks in advance.

in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service

nokiamodeln91 said:
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
Click to expand...
Click to collapse
That's what I was afraid about. Now, I have to buy a new phone, I hope my G-Note can be fixed until the S4 comes (my next smartphone for sure).
Thanks for your reply.

did you restore aps and data? dont lol.

baz77 said:
did you restore aps and data? dont lol.
Click to expand...
Click to collapse
It reboots even if i don't restore nothing. I managed to get it works without rebooting, I'm just hoping it can keep itself working until I buy another smartphone.

same problem here,
keeps rebooting randomly,
sometimes I pick it up from desk, it reboots,
sometimes after sending a sms it reboots,
sometimes it reboots even when it's on my pocket,
so weird

Do you have an application such as JuiceDefender ? I was having regular reboot with this application.

nokiamodeln91 said:
in most cases its the battery.. but you have tried a new one too.. i have seen a few similar cases and the issue is with the motherboard. have a check at Samsung Service
Click to expand...
Click to collapse
Yeah better check at Samsung

Samsung - GT N7000
Does your system gets overheated, have you checked the temperature.....yes chances are that your motherboard is faulty.
also did you try some custom roms.... may be this forum can help you:
http://forum.xda-developers.com/showthread.php?p=39163079#post39163079
If everything failed then hardware is sure at fault.

If you dont have warrantee, go safe kernel, wipe, format and such. So no stuff is left over. Because going from one rom to another dirty can cause this