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hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Suffering from the same here
I think its related to one of the apps - I will start removing my installed apps one by one from tonight - Will keep you posted with the updates.
Also, if anyone out there had the same issue; please advice!
I had the same issue on previous android devices..I managed to get around it with numerous hard resets. Also I believe that a certain combination of apps will cause it too..but i don't know which ones. I've got a dell streak right now, and its been stable for a few months..having said that, it still randomly reboots once in a while but no where near the consistency it used to.
flyingbballer said:
hey all,
i got my galaxy note now 3 weeks ands it's rebooting random all the time. at a service point i let them do a factory reset but that did not work. does anybody know a solution for this problem? because i dont like to send my note cause i will not have a few days sow if anyone got a solution i like to try it.
Gr Sven
Click to expand...
Click to collapse
I had this problem too and it seems to be an installed app problem, particularly any that change the wireless settings in some way or apps that stall when accessing the external SD card at boot times.
this is exactly what happens to me guys, same problem.
Random reboot and this happens all around the clock, no matter if it is day or night or if the phone is in flight mode...
Frankly I don't want to uninstall my apps one by one to check what app is causing the issue because I have no time to spend on it...
I hope that someone with more software skills than me (I am just an user) will succeed to fix it...
cheers.
Do you have Dolphin browser installed?
If it's the case, don't search further...
What's the problem with dolphin browser? I constantly use it and never had a restart. Is OPs phone overclocked or undervolted?
Which rom and kernel are being used?
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
abel06 said:
Do you have Dolphin browser installed?
If it's the case, don't search further...
Click to expand...
Click to collapse
Not at all... never used or installed....
boh...
kkrammer said:
mine is also rebooting every once in a while for no apparant reason. Mostly when I unplug it from the USB cable but not always. This happened from the first day on. I never did a factory reset but considering it now since the SMemo app is not working anymore (no strokes are visible) and I am out of options.
Click to expand...
Click to collapse
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
apprentice said:
Come to think of it, mine also reboots when disconnecting from USB storage mode. I thought maybe this was buy design? Maybe not!
Click to expand...
Click to collapse
Do you use antiviral software? Start by removing that. Kaspersky have messed up almost all my Android devices.
Sent from my GT-N7000 using xda premium
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Reza WM said:
i have same issue with my note...
and goes to customer service in dubai....
and samsung customer says i must pay 1200AED to fix my CPU issue
this problem is from CPU and samsung say i must be pay money... but this phone have problemfrom factory...
i hate samsung....
Click to expand...
Click to collapse
why would you need to pay anything if the phone is under warranty ?
I also have this issue, I found out that its the power button..
http://forum.xda-developers.com/showthread.php?t=1369805
Dolphin is a well known app for causing random reboot, since SGS 2.
Not for all users but for many:
http://forum.xda-developers.com/showthread.php?t=1321612&highlight=randomly
But without Dolphin installed, I really don't know...
I think it's the SD card causing these problems.
My reboot problems all disappeared when I removed the 32Gb sandisk card. I replaced it with a 16Gb card and was very careful about which apps I installed on it. Now whether it was the card size/brand or the selective apps that resolved the issue I can't be sure. Having Dolphin's cache on the phone memory instead of the SD card might also be a solution.
But it's worth investigating if you have reboot problems with external card installed.
Hi guys,
As soon as I got my Note, I rooted it and flashed a custom rom. Never had problems with reboots so far.
So, for a change I though setting it beck to stock was a good idea, with the upcomming ICS update.
As soon as I flashed the stock rom with odin, and it was back to factory situation, the reboots start happening. Every 3-6 hours the Note rebooted. Got in contact with Samsung (NL) and suggested to execute a factory reset, so I tried that a couple of times. But no luck, the reboots keep happening. I thought maybe it was an hardware issue. I have no Sdcard, only my SIMcard, which was a bit warn out, so I order a new SIM. But still, the reboots keep happening.
Then I decided to root my device again and flash a custom rom (Rocket-Rom), and guess what? No more reboots!!!
I hope this helped.
To me, I think automatic reboot is somehow still acceptable. I experienced two times auto power off. Both were happened after I charged it over night, unpluged the charger and left it without unlocking the screen, drove to my work place, and found it dead
I'm only having it for 2 weeks and I haven't rooted it.
it maybe a usb charging issue which is causing so much grief to many note owners. Mine has a defective usb port and it makes my note go crazy, including reboots and makes the note think its charging when its not even connected to charger at all.
Using note since dec... Faced such problem 5 or 7 time whn my phn was nt rooted... But nw its working fine... Using rocket rom v 20...
Sent from my GT-N7000 using Tapatalk
Hi
I am new to Android world. So please handle with care
I used to use an iPhone. Recently (bout 3 weeks ago) I bought a galaxy note and am loving it.
I was going through a lot about Android system and found out 'rooting a phone'.
so I rooted the note and installed Rocket rom v22, GoLauncher Ex and few apps like Setcpu, Adfree, Bank, Xchange etc. I don't have games or many apps on my phone.
My phone turns itself off randomly every now and then. during phone conversation it rebooted itself once so far. and when my phone is stand-by, I found my phone is turned off.
I am not sure why it's happening. Is there any settings i shouldn't set?? or ???
Could anyone please tell me how to fix this issue?
If the phone is faulty, I need to make my phone as the same as when I first got which I am not sure how to :-( yet
The first thing to do is go completely stock. Flash the lastest stock rom and see if that fixes the problem.
When using ICS ROMs there's a known bug called Sleep of Death (SOD) that is similar to what you're experiencing. The phone simply won't turn on the screen and you have to press the power button for several seconds to turn it on again.
Almost all GNote users experience this issue so don't worry about it. Going back to stock will not solve the problem.
Hi
Thanks for the reply.
Before the rom v22, I had v19. my phone still did turn itself off several times. after flash the room v22, it didn't happen as many as v19 so I am not sure that the ICS causes the issue.
anyway, I will try the one you suggested and see how I go.
Thank you
kelvin fong said:
Almost all GNote users experience this issue so don't worry about it. Going back to stock will not solve the problem.
Click to expand...
Click to collapse
I am more worried about the alarm. if the phone turns itself off while i am in sleep, i won't be able to hear the alarm going off.
well if that happens again, i might have to get a alarm clock.
i was thinking of setcpu app might cause the issue... not sure though.
Thanks for your help
I experience the same issue when i was running stock. I've tried several stock versions but the problem still exists.
Sent from my GT-N7000 using XDA App
I have definitely never ever experience SOD when the phone is stock and lock.
The only time i did experience SOD is when i change to modded kernel.
I'm running stock with cf root and have never ever experienced this, so not all notes are affected. That would really suck!
Sent from my superior GT-N7000 using Tapatalk
Never had Sleep of Death on stock rom.
I am on stock ICS Rom n it has happenedwith me twice.
My GNote goes dead randomly and only starts up after pulling out battery.
Weird!
Install an ICS from Clean
Start from a Stock ICS rom using PC Odin, then follow my Post as follow :
http://forum.xda-developers.com/showpost.php?p=26772618&postcount=12
Try another rom other than that you had, or a higher versionof it.
The MIDTEAM v1.4.2 is Good and Stable.
Good Luck
I had this problem most of ICS ROMs on my Galaxy Note. SO I guess it's an ICS related bug and it is very uncomfortable to have to reset it to unlock it .
I too have tried several Stock ROMs but it still gets into the Sleep of Death at least once a day.
I guess that it should help to have a Kernel that changes the Deep Sleep settings...
Of my 2 GNotes, one of them had this problem. Happens when you put the note on the table with small drop or whatsoever.
The problem disappeared when inserted 3-fold 80g paper between battery and the edge of battery compartment. The battery tolerance is not so tight so when small drop (like putting on the windowsill) happens, the phone shut down.
The problem completely disappeared after inserting paper.
Of course, more professional would be go to Samsung repairs and show it and ask for replacement - either battery or phone internal casing. You can reproduce the problem by turning the screen on and dropping phone 10cm into hard surface.
But I did not bother.
I won't say that yours has exactly the same problem. But check the tolerances of battery 1st. Sometimes solutions are too obvious to see 'em.
I upgraded from stock to CM9 3 days ago and my Note has turned off several times a day since then. Never before upgrade, so I don't think it has to do with battery being loose in its compartment - not in my case.
I am loving ICS, but I will have to downgrade to gingerbread to get rid of this irritating bug.
this is happening to my galaxy nexus!!! yeah it turns off at random like sleep of death and small drops can trigger it. if i knew this could happen i would have never rooted
lol root itself has nothing to do with it.
if small drops cause it, and paper adding in compartment fixes it. its the gap between battery and whatever should fixate it.
if it occurs during deep sleep, dig into logs what you can find there. Also check roms/kernels feedback if others have it with that version. Many ways to illiminate possibilities.
I miss some good analyzes in this is issue from those experiencing stuff. Android I guess is not user friendly that way.
Sent from my GT-N7000 using Tapatalk 2
Galaxy Note Sleep of Death on 4.1.2 JB
I'm still trying to figure this out... I had hoped that with Samsung Stock upgrade to 4.1.2 it would be fixed but its not... anybody still experiencing this problem?
Things that I have tried
Move all apps from Internal SD Card (USB) and format
Factory Reset
Paper wedge between battery
Opened and re-connected all connectors to Motherboard
Install CPUSpy (deep sleep is OK)
I'm at wits end now, and this problem is very apparent. I havn't wanted to flash to a custom rom, because I've seen reported that it still happens with whatever ROM whether stock or custom
Any more ideas on how to make the Sleep of Death go away?
rasielbz said:
I'm still trying to figure this out... I had hoped that with Samsung Stock upgrade to 4.1.2 it would be fixed but its not... anybody still experiencing this problem?
Things that I have tried
Move all apps from Internal SD Card (USB) and format
Factory Reset
Paper wedge between battery
Opened and re-connected all connectors to Motherboard
Install CPUSpy (deep sleep is OK)
I'm at wits end now, and this problem is very apparent. I havn't wanted to flash to a custom rom, because I've seen reported that it still happens with whatever ROM whether stock or custom
Any more ideas on how to make the Sleep of Death go away?
Click to expand...
Click to collapse
What is the status of your phone now :
Working or not?
It works then it turns off by itself
Bootloop
Stuck on the white Samsung logo
Completely Off?
It does work but it turns itself of, the longest its gone without restarting is 44 hrs. I contacted Amazon where I bought and they are offering s full refund, so I , might send it back but I love it and had wanted tho keep it if the problem is fixed.
Sent from my GT-N7000 using xda app-developers app
Turning off problem too
I don't know if it is exactly the same problem, but my GNote keeps turning off every time, but not seem to be randomly. Looks like ti shut down every time a high performance is required. I tested several roms, ICS and JB, custom and stock, but the problem still goes on.
Please, any ideas?
Hi I have a strange problem with my Samsung Galaxy S Vibrant (I9000M) running 2.3.3 stock.
Description:
a) Booting the phone would show the big S animation and bong sound however after that the animation repeats in a loop with no more sound. The phone never reaches the home screen. I notice this mostly in the morning when I wake up.
b) Usually during the morning when I wake up to check the time the screen doesn't turn on but it seems as if the phone is still working; the chime for plugging in the charger sounds. (I thought the battery was dead but it was actually at 60%)
What I've done so far:
a) I brought it back to the vendor and got a new phone.
b) Holding the power button would turn off the phone, then I would turn it back on. Sometimes it requires that I pull out the battery which results in losing all my data on the internal memory like a factory reset.
Question:
I'm highly concerned. I've gone through two of these phones and problem "b" is always a prelude to problem "a". I'd like to know if there is a possible solution and/or what the problem might be?
Note:
a) The problem started happening a day or so after I started using Samsung IM. (Skype was installed but never used)
b) The problem started the morning right after I installed Skype. (I have since uninstalled Skype, it's still happening )
You should not be losing data on your SD card by pulling the battery.
Did they give you a new phone or a refurb?
What's the build number of your phone? Should be a number under the battery in YY.MM format.
Hi Black Rose
I was talking about the internal memory not the sd card.
It's a new phone.
The build is 11.11.
If you are running stock 2.3.3 and having those issues, I think the phone is faulty.
My wife is running 2.3.3 on an 11.03 build and has no problems.
The fact that you are losing data when you pull the battery sounds like the internal memory is failing.
Alright, thanks. Do you have an idea what causes the screen to not turn on for the second phone? (This new one doesn't loose internal memory on battery pull)
I had that happen to my own phone (also an 11.03) once with Froyo 2.2 and once with 2.3.3.
With Froyo I was able to plug in the charger and the phone "woke up".
The only time it happened on 2.3.3 I received a couple of notifications at the same time and had to power it off to get the phone to work again. It never happened again in the several months I was running 2.3.3.
Okay!
Thank you Black Rose for giving me some useful information. I was just worried that this would lead to something a lot worse.
Much appreciated!
This is my 3rd phone had the exact same problem as you I heard it was something with the mother board there is a board in here dedicated to the problems with the gt-i9000m
Sent from my GT-I9000 using Tapatalk
Thanks for letting me know bambam1978; I hadn't realized there was a whole topic for all the problems. I've been searching for the specific problem where most have customs roms which is why I started this one.
Hi guys. My SGN is permanently freezing while booting. Suddenly the red lines appear and phone is stucked. It stucks on boot logo, or boot animation, or after successfull boot into system. It looks like this:
http://dl.dropbox.com/u/61718936/IMAG0003.jpg
Phone becomes quite hot on the back near camera.
I bought phone with stock 2.3.6. It was running for about 2 hours and i made OTA update to 4.0.4. It started to reboot itself while i was using it. So thought, i might use custom ROM to get rid of this freezes and reboots. But no change. Even on 4.2.1. I reverted back to 2.3.6. I noticed, that these red lines changes and moves (or even whole screen becomes red) while i'm twisting or pressing phone on various places. So i think, there is cold solder joint somewhere on motherboard. Maybe on graphic chip, because i didn't notice this problem while in recovery or download mode.
Can anybody help me with this problem, or point me on right place to look at on motherboard? Thanks in advance.
Seems to be defective device. Check with service center.
Sent from my GT-N7000 using xda premium
If you're able to, run this app to check for errors, I take it you have root. If it crashes mid scan, you've got problems with your emmc.
https://play.google.com/store/apps/details?id=net.vinagre.android.emmc_check
Sent from my GT-N7000 using xda premium
Frozen Note
I hope you will find a solution for your problem.
But I have to admit I had to smile ("grinsen" in German is a much better word for it) when I saw your title:
Freezing even when >30°C
i'm not able to run device anymore but i already tried this app for checking emmc and this is the one with that bug. But it doesn't matter, because i was flashing only safe kernels, and i don't think this emmc is problem. I think the culprit is graphic chip, or CPU, or CfRF (Chip for Random Freezes)
I was not able to find any similar problem. Tomorrow, i will try to put device into download mode, flash any custom safe kernel with CWM, leave device in this recovery, and see if it freezes again. If yes, the only option is to get device warmer for a few degrees (300-350°C with my heat station haha ) and i will see if there was any cold solder joint. If not, device will be dead anyway so i have nothing to lose
ThaiDai: you mean grin?
Tuxxperia said:
i'm not able to run device anymore but i already tried this app for checking emmc and this is the one with that bug. But it doesn't matter, because i was flashing only safe kernels, and i don't think this emmc is problem. I think the culprit is graphic chip, or CPU, or CfRF (Chip for Random Freezes)
I was not able to find any similar problem. Tomorrow, i will try to put device into download mode, flash any custom safe kernel with CWM, leave device in this recovery, and see if it freezes again. If yes, the only option is to get device warmer for a few degrees (300-350°C with my heat station haha ) and i will see if there was any cold solder joint. If not, device will be dead anyway so i have nothing to lose
ThaiDai: you mean grin?
Click to expand...
Click to collapse
Hope you find the answer dude, let us know what the outcome is.
Sent from my GT-N7000 using xda premium
Have the same problem with CM9/10 and PA ROM, freeze and getting hot...
The best ROM closest to stable for me is the RocketROM_ICS_XXLPY_v1
I got reboot problem but it is useable with this ROM
I Cant even install a Stock ROM (GB/ICS)... Stuck in Samsung LOGO, or Force Close in many apps...
diasdroid said:
Have the same problem with CM9/10 and PA ROM, freeze and getting hot...
The best ROM closest to stable for me is the RocketROM_ICS_XXLPY_v1
I got reboot problem but it is useable with this ROM
I Cant even install a Stock ROM (GB/ICS)... Stuck in Samsung LOGO, or Force Close in many apps...
Click to expand...
Click to collapse
Have you repartitioned?
Sent from my GT-N7000 using xda premium
guys i've made a small progress. I put a pressure on back side of the phone near camera, and i turned the phone on. It successfully booted to system. When i stopped pushing phones back, red lines appeared immediately and phone freezed. When i start to twist phone in hands, lines were getting bigger or smaller. When i pressed the back cover again, lines disappear (but phone was still frozen).
So now my task is, to find out, which chip is badly soldered.
ThaiDai said:
I hope you will find a solution for your problem.
But I have to admit I had to smile ("grinsen" in German is a much better word for it) when I saw your title:
Freezing even when >30°C
Click to expand...
Click to collapse
Lol perfect device for overclocking....
Sent from my GT-N7000 using Tapatalk 2
warfareonly said:
Lol perfect device for overclocking....
Click to expand...
Click to collapse
few months ago i had Samsung Omnia i900 only working in fridge or when it was freezed with frost spray
this phone is mystery. When the battery is fully charged, it works like a charm. I can twist the phone as much i want, it won't freeze. I don't understand.
My n7000 has also this same problam pl. any one help me..
Tuxxperia said:
this phone is mystery. When the battery is fully charged, it works like a charm. I can twist the phone as much i want, it won't freeze. I don't understand.
Click to expand...
Click to collapse
My galaxy note n7000 has same problem from last 3 days i also not found any solution for this when i use phone without scrow fited on back cover my phone working fine only in 1 % of battey but when i tite scrow in back cover my phone frize at galaxy boot logo or samsung logo with or without red line...pl. any one help me... pl....
You guys started having strange issues with ur notes. Maybe its something like a self destruct programmed on your phones so that after a year or two people will switch their phones. Besides the bigger the phones are getting the more issues they are having.
A phone should be like a device that shouod work flawless, in case of emergency one is needing to make a call and found that the phone freezed.
Sometimes i blame everything to android. Despite years of open development. Its yet not stabilizing, i guess because of it being open source vendors are putting crap in it making it more vulnerable to issues.
I dont rely on android rather i use a cheap phone for calls and text or iphone. Its just good for internet, ebooks, movies, music and camera.
Sent from my GT-N7000 using xda app-developers app
Try pulling out the battery and then let the phone dry like a pair of wet socks. Clean the contacts and fit any loose thing that there may be.
Check your cable, if is loose or not, this way you could find if there were any unwanted sparks applied on the device.
Notice how it gets hot when is plugged in and you're using it? the battery reaches quickly 55 degrees which is not optimum, wait to cool to below this temperature.
My condolences in this sad event. Take care.
So, I have had some problems with my phone crashing recently.
Let me describe the scenario:
1. Phone slows down ever so slightly
2. Phone loses internet connection/shows no service
3. Phone then crashes
4. Turn phone back on and it shows extremely low battery
It is running CM10. I have tried to restore it to factory settings without success. I try to connect it to ODIN, but it either does not recognize the phone or freezes when I start the process.
If any one could help, that would be awesome because I really like this phone, still. If you have questions, please ask because I want help in any way.
Initial thought is...Sounds like ya just need a new battery. :thumbup:
Second thought was...u may have some hardware failure happening.
Also, r u doing any kind of Undervolting or tweaks ?
Sent from my SAMSUNG-SGH-I747 using xda premium
I have under and overclocked it in the past. Battery makes a little sense seeing as the battery refuses to last more than a day, but last time I tried, the same thing happened when it was plugged into my computer.