Hi all, please help me find my lost data!
The problem:
My google account is gone, with all my contacts, calendar, etc. And I hadn't synced them with google for ages! :crying:
The background:
A few days ago my (recently bought) Anker 2500mAh battery died, completely. The last I heard from the phone was the "Low Battery" sound, and when I checked later it is was completely dead. I tried to charge it via charger/USB but it refused to give any sign of life. Luckily I remembered reading about a similar issue here on xda about a year ago, where the solution was to kick-start the battery manually using a DC power supply. I charged the battery for a few minutes according to this method (using a DC power supply here in the office lab) and yay - the phone came alive again and could resume charging as normal via USB. Then I discovered that all my contacts and calendar appointments were gone!
Exact steps taken:
1. The battery died
2. Charged the battery manually
3. Inserted other SIM-card (from backup-phone)
4. Replaced battery and booted phone with new SIM inside
5. Pulled battery out, switched back to old SIM card
6. Booted, noted the battery stats seemed a bit wonky
7. Rebooted to recovery, wiped Battery-stats, rebooted again
8. *Everything seems alright... Hey, where are my contacts?!*
Phone info:
I'm running CM9.1 (June 22 nightly, 2012, hehe).
Is there a way to restore my old contacts and/or calendar or extract them from some local file? Or is it gone forever?
If someone says "nandroid backup" I will cry, because I deleted all my backups about a week ago for emergency space reasons!
All help appreciated!
Yeah the inserted sim from other phone did it, not the battery. Nothing I know can bring them back, maybe inserting original sim, but I think that won't happen.
Syncs are Important.
You can try, contacts.google.com. Just incase the sync with different sim overwrote older sync with all contacts. Just navigate a bit till you find it in contacts.google.com. Small chance a sync did happen.
baz77 said:
Yeah the inserted sim from other phone did it, not the battery. Nothing I know can bring them back, maybe inserting original sim, but I think that won't happen.
Syncs are Important.
You can try, contacts.google.com. Just incase the sync with different sim overwrote older sync with all contacts. Just navigate a bit till you find it in contacts.google.com. Small chance a sync did happen.
Click to expand...
Click to collapse
Thanks for the input, I also suspected that the new SIM was the culprit, but I'm still a bit baffled about it. Who came up with the idea of deleting tons of non-synced user data without a warning or anything? "The user changed the SIM (vacation abroad?) - he probably doesn't care about contacts or meetings anymore!" :silly:
Anyhow, thanks for the suggestion, I'll see what Ican find in contacts.google.com... (Original SIM was already inserted, but no luck)
yeah I have been there done that. Its basically a security issue, insert different sim then lose all. Or at last thats whats supposed to happen. Been that ways on almost all phones I had, actually never read it in a manual. Should be some warning about that.
Related
Really wierd.
Vario III ran out of batteries yesterday, (not the 1st time this has happened) and so I left it plugged in to re-charge.
On powering up, all the SMSs had been deleted (Sent & Inbox)
My 2 POP email accounts were not there either.
Windows Live account (Unused) had gone too.
The only change was two apps had finished their trial (FFFriends and FunContacts), neither of which have a messaging element.
The attachments folder on the SD card is still there.
The memory usage on the phone hadn't changed, so the data is probably still there.
Anyone else experienced anything similar?
Any way of extracting the old SMS to a text file (or even restore!) - they contain receipts for London Congestion charges etc - would be nice to retain.
Update:
Re-creating the email account did not come up with "This account already exists" - which is what I was expecting, so it looks like they have gone for good.
Spoke to Jahn (FFFriends Developer) and I'm happy it's not the cause (never really thought so).
Has anyone else had a message wipe-out on WM6?
I never let the battery drain to 0%, so i can't say. It shouldn't delete anything, because when you power the device off, nothing is gone either.
No, it's a wierd one.
I've taken the opportunity to re-build it from scratch - (removing a lot of rubbish!) fortunatly I have all the CAB files on my SD Card.
benchMarc said:
I never let the battery drain to 0%, so i can't say. It shouldn't delete anything, because when you power the device off, nothing is gone either.
Click to expand...
Click to collapse
Not had this myself but others have mentioned problems with a corrupt message store which could have probably been caused with your low battery. This can even disable messaging altogether as it gets stuck trying to load faulty data.
Only suggestion I can make is use a backup package at least once a week. Most of us business users are relying on our devices a lot now and it is only sensible practice to do the same as you would on a PC.
Sprite or Spb software can be configured to do an automatic backup of your most needed files either internally to the SD card or to the Activesync PC AND even to a Network drive.
Soz, I know this is closing the door after the horse has bolted (you have already re-written the accounts so data recovery is going to be impossible) but it may help in the future.
I had Sprite backup from start-up (provided on T-Mobile CD), forgot to install it again after 1st rebuild (once I found what I liked etc), and forgot to re-instate it -Dohhhh
Nightly backup re-instated.
En_croute said:
I had Sprite backup from start-up (provided on T-Mobile CD), forgot to install it again after 1st rebuild (once I found what I liked etc), and forgot to re-instate it -Dohhhh
Nightly backup re-instated.
Click to expand...
Click to collapse
Always best pal. Have a good Xmas and New year..
EDIT: MS thought that a non-volotile memory would solve all our problems on mobile... But! we are still held to a battery that can fail and if that happens on a write process, then.... The 'Kaiser' is not perfect on battery, but for a multi-function device, its not TOO bad. I have had Motorola's that barely lasted a day (Razor as an example with BT on). Always best to take maximum precautions depending on what you have on the device..
Charge mine every night just like an alarm clock at the side of my bed..
Hi, I've read in several places that some weeks ago verizon sent OTA the 4.1.2 update, but I have not got it. Here's the deal, I changed to Galazy S3, but keept my Bionic around. Now I'm planning on giving it to my wife, but as of today, I don't seem to be getting the 4.1.2 update (I'm checking sowftware update using wifi, since my sim card is no longer activated).
Any ideas on how to force the 4.1.2 update, without having to root nor do any other type of development stuff in my phone?
Thanks,
Have you tried going into settings and opening phone info or about phone and then check for updates? I know that before the ICS update there was an update before that and I never got the prompt to DL the update. I even tried check for updates and nothing. Then I did sync with wifi and restarted the phone and then it worked. Hopefully you know what I am talking about, like email and social networking sync over wifi only option. Make you have 40% battery or more, for good measure just charge to 100% If that doesn't work, try to take out everything, power down, take out battery, SD card, SIM, then hold down power for 5 seconds, put just the battery back in, power up. You should get some sorta error code. Power down, everything back in, make sure the SIM is correctly put in, power back up, enable wifi, then check for updates under about phone/phone info.
If this doesn't work, and since you are giving the phone to someone else, do an FDR. Backup everything you want to keep, from the phone. Export it to something external, like PC. There's other ways to backup apps and such, but it's possible that the next user can't use them once they personalize the phone and register it. If you don't care about anything on the phone, FDR is the best thing you can do for it and this issue.
http://www.hard-reset.com/motorola-droid-bionic-hard-reset.html?ModPagespeed=noscript
Not saying that the update will work, it is OTA from Verizon, so they might not be pushing it to an unregistered phone. If that's the case, you can manually install the update. You can find that here http://forum.xda-developers.com/showthread.php?t=2235946
If you manually update, don't forget to thank the OP of that thread, cuz it's nice and classy.
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
No one? I guess this really is a tough one.
Kirbs82 said:
Regarding: Samsung Galaxy S3 Mini GT-I8190 - SIM unlocked version
Hello eveyone.
I'm having one of the strangest problems I've encountered with a phone before and I just can't seem to track down the problem. Please read this thread with an open mind as from what I can tell this is a unique issue that sounds like normal issues.
The main problem is that the phone keeps rebooting. From the get go this sounds like a normal issue with either the battery or power switch but here is the weird part...
It only happens when the phone is fully charged!
IBackground
I have had the phone since release and I have only ever used the stock rom that came with the phone. I don't really use phones much n general except for using it for calls texts and BBC news. I didn't even have a SD Card in it until after the problem started. Everything was running great, I never had any battery problems at all, and then a couple of weeks ago my phone contract expired with Orange and I decided that I would get a SIM only plan with EE.
While waiting for the SIM card to arrive in the post I charged my phone up one day and noticed that I had to power on the device. The phone seemed to power on fine, I could use all features of the phone, but when I turned the screen off for more then 5 or 6 seconds the phone would restart. There would give no indication that it had turned off or that it had powered off in anyway. It would simply just be blank, I'd press the power switch, and it would vibrate once and begin its start up procedure as if it had been turned off completely.
Here is where it gets weird, the phone will keep cycling on its own like this until the battery drains itself through constant reboots until about 85% juice, at which point it begins to operate functionally.
I heard that some people say they had problems with the power switch. I figured that if it was the power switch it then the problem would be consistant and would continue giving me problems when the battery was below 85%. I think I can rule out the power switch as faulty. Naturally I came to the conclusion it must be software, perhaps an APP installed which was incompatible. I tried all sorts of things, regardless I came to the conclusion it needed to be factory reset. Factory reset didn't do anything, still does it. My next thought was Firmware, it must be the firmware that was corrupt. I went through tutorials and rooted my phone, installed recovery software and ended up installing Cyanogenmod 11 (Which looks really beautiful btw, wish I had done that sooner) and buying an SD Card too do so. Still the problem persists! I read that some people had problems with swelling batteries, I replaced the battery completely just incase. £10 wasted, still does it.
At this point I'm starting to get confused. I started thinking perhaps it was the cable providing too much charge to the device, over charging somehow. Tried a different cable and a different power source. Still the poblem persists. I made sure there was no dirt in any of the connectors incase that was causing something. No joy.
So to summerize:
1. Factory Reset
2. Replaced Battery
3. Changed power leads
4. Cleaned device
5. Flashed to completely new firmware
I've completely run out of ideas on what it could be. Why would the phone operate absolutely fine under 85% power? Its just weird! I'd appreciate any help some one could provide me. I've not seen any one else with this problem on the internet. Please let me know what you guys think.
Thanks
Craig.
Click to expand...
Click to collapse
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Sn0wdune said:
Sorry to hear about this man!
I am completely stumped on this one! You've basically done all the basic solutions but to no avail. I had a problem similar to this where my device would reboot randomly, whenever it wanted to and in my case, the solution was to buy a new battery and that actually worked. I've had the battery for almost 2/3 months now and it's still going strong.
Back to your problem, I honestly don't know of a solution. I really wish I could be of help but as I said, you've already tried the basic solutions.
Again, sorry to not be of much help!
Click to expand...
Click to collapse
I think I have the same problem as you did. After suddenly dropping and rebooting, my battery level jumps back up when the phone starts, and again, and again. The phone is functioning normally only when plugged in. I also presume that it is a battery problem, but the fact that the battery level rises back after dropping, makes me wonder.
EDIT: Problem solved with buying a new battery.
Sorry to jump in, just curious, did you solved this? If you do, hope to hear your solution, might help others in future
SGs3n SlimKat9.0(Android-Andi)
Ok, so I bought a brand new in box Moto X from an acquaintance. After a month or two it started randomly rebooting, and after a couple of weeks of rebooting once or more per day, it died. Wouldn't power on (not even recovery). I sent it in for repair>got it back>3 days and it died again>sent it in again>got it back>1 day and it died again>sent it in again>got replacement>2-3 months later the new phone is starting the cycle again. Every time I pull it out of my pocket, the lock button doesn't work, and it's locked up on Active Display. I hold the power button and reboot it, only to have it happen again in an hour. I am doing a factory reset now--does anyone have any idea what the problem may be? what i should avoid when setting it up again?
This phone is 100% untampered with. No root, no nothing.
Please help me out. Thanks!
quaxer said:
Ok, so I bought a brand new in box Moto X from an acquaintance. After a month or two it started randomly rebooting, and after a couple of weeks of rebooting once or more per day, it died. Wouldn't power on (not even recovery). I sent it in for repair>got it back>3 days and it died again>sent it in again>got it back>1 day and it died again>sent it in again>got replacement>2-3 months later the new phone is starting the cycle again. Every time I pull it out of my pocket, the lock button doesn't work, and it's locked up on Active Display. I hold the power button and reboot it, only to have it happen again in an hour. I am doing a factory reset now--does anyone have any idea what the problem may be? what i should avoid when setting it up again?
This phone is 100% untampered with. No root, no nothing.
Please help me out. Thanks!
Click to expand...
Click to collapse
That sounds like a headache.
When were both phones manufactured? What version of KK were you running? Did you upgrade software OTA, if so what did it upgrade to?
Are you saying you never downloaded any apps? never installed anything on the phone? What services did you use? (apps.. anything, what were they?) Were there any other things you noticed out of the ordinary? What were Motorola's responses the first time they replaced the phone? What are their responses now that you are having the same issues with this replacement device?
Otherwise I'd advise you let us know what modifications (apps installed, anything) you had done and continue to do, that will give a variable context to the issue, at least. Other wise we a have an issue with no variables on the actual phone. The more information you give the higher quality the responses you can receive
bothgoodandbad said:
That sounds like a headache.
When were both phones manufactured? What version of KK were you running? Did you upgrade software OTA, if so what did it upgrade to?
Are you saying you never downloaded any apps? never installed anything on the phone? What services did you use? (apps.. anything, what were they?) Were there any other things you noticed out of the ordinary? What were Motorola's responses the first time they replaced the phone? What are their responses now that you are having the same issues with this replacement device?
Otherwise I'd advise you let us know what modifications (apps installed, anything) you had done and continue to do, that will give a variable context to the issue, at least. Other wise we a have an issue with no variables on the actual phone. The more information you give the higher quality the responses you can receive
Click to expand...
Click to collapse
1) I don't know when the phones were manufactured. Can you advise me how to tell?
2) I had a number of apps on it including WhatsApp, BBM, Toggl, SwiftKey, The Weather Network, ES File Explorer, BBC, The Economist, Espresso, Google Now Launcher, Dictionary.com, TimmyMe, MyBackup Pro, eBay, Amazon, Kayak and a few others. It's still doing the same thing after a data wipe.
3) The first three times I had trouble they had me send in the phone with no quibbles. The first two times they tried to repair it (the documentation just said "replaced component, and reflashed software"), and after two failed attempts, they simply replaced it. Now they want to start the cycle over again... asking me to send it in for repair.
When they sent me the replacement it arrived with 4.4.4. The previous phone had issues with 4.4.2 and 4.4.3 both. I am still running stock 4.4.4.
Thanks for your help
quaxer said:
1) I don't know when the phones were manufactured. Can you advise me how to tell?
2) I had a number of apps on it including WhatsApp, BBM, Toggl, SwiftKey, The Weather Network, ES File Explorer, BBC, The Economist, Espresso, Google Now Launcher, Dictionary.com, TimmyMe, MyBackup Pro, eBay, Amazon, Kayak and a few others. It's still doing the same thing after a data wipe.
3) The first three times I had trouble they had me send in the phone with no quibbles. The first two times they tried to repair it (the documentation just said "replaced component, and reflashed software"), and after two failed attempts, they simply replaced it. Now they want to start the cycle over again... asking me to send it in for repair.
When they sent me the replacement it arrived with 4.4.4. The previous phone had issues with 4.4.2 and 4.4.3 both. I am still running stock 4.4.4.
Thanks for your help
Click to expand...
Click to collapse
Thanks, hopefully your info helps someone help you better or hopefully it can help/spark someone truly seasoned in android/moto x etc to chime in
To check your manufacture date boot into your fastboot menu, check image to verify you're there.
Then choose BP Tools and then once that menu loads choose the option for UPC/Manufacture date read out, check for the date when it appears on the screen, maybe you are on a batch that has specific issues.
I've never heard of this issue, yuk sounds terrible. Goodluck! If you do end up finding answers somewhere else can you please come back here and post the resolution?
When I hit BP Tools it just reboots the phone... I don't know what's wrong???
maybe static electricity?
or do you use any cases?
maybe wrong charger?
Multiple devices, different Android versions, Sounds like an app issue to me.
If it happens frequently, then that is good in a way... You could factory reset and don't install a single app. If it doesn't act up for a couple days ..... Install about 5 apps. Go a couple days.... Install 5 more, etc... Etc. When it starts to act up, you know it's an app you recently installed, so it'll be easier to narrow down.
A logcat could help too. Search on that for how. It would likely show what happened at the time of the reboot /shutdown.
quaxer said:
1) I don't know when the phones were manufactured. Can you advise me how to tell?
2) I had a number of apps on it including WhatsApp, BBM, Toggl, SwiftKey, The Weather Network, ES File Explorer, BBC, The Economist, Espresso, Google Now Launcher, Dictionary.com, TimmyMe, MyBackup Pro, eBay, Amazon, Kayak and a few others. It's still doing the same thing after a data wipe.
3) The first three times I had trouble they had me send in the phone with no quibbles. The first two times they tried to repair it (the documentation just said "replaced component, and reflashed software"), and after two failed attempts, they simply replaced it. Now they want to start the cycle over again... asking me to send it in for repair.
When they sent me the replacement it arrived with 4.4.4. The previous phone had issues with 4.4.2 and 4.4.3 both. I am still running stock 4.4.4.
Thanks for your help
Click to expand...
Click to collapse
quaxer said:
When I hit BP Tools it just reboots the phone... I don't know what's wrong???
Click to expand...
Click to collapse
use the volume +up button (once BP Tools is highlighted) and not the power button to select BP Tools I'm assuming that's what's happening, hmm
I would send it back to Motorola again. If the issues continue, tell them you want it replaced with something else like the 2014 Moto X.
Ok -- so the issues stopped completely over Christmas vacation, but I went back to work this morning (I work in a dusty woodworking plant) with my phone in my pocket, and bang, they were back. Every time I pulled my phone out of my pocket it had powered off, and finally it didn't want to power back on. I called Moto, and this time actually got a competent rep on the line. He blamed the issues on static electricity, and I second his opinion, because the machinery I work with tends to create some static, and the dust in my pocket may exacerbate the problem (?)
Anyway, he recommended that I plug the phone in and hold the power button for 2 minutes to drain the static. Voila! It seems to have worked.
Solved for the time being. Thanks everyone for your input.
quaxer said:
Ok -- so the issues stopped completely over Christmas vacation, but I went back to work this morning (I work in a dusty woodworking plant) with my phone in my pocket, and bang, they were back. Every time I pulled my phone out of my pocket it had powered off, and finally it didn't want to power back on. I called Moto, and this time actually got a competent rep on the line. He blamed the issues on static electricity, and I second his opinion, because the machinery I work with tends to create some static, and the dust in my pocket may exacerbate the problem (?)
Anyway, he recommended that I plug the phone in and hold the power button for 2 minutes to drain the static. Voila! It seems to have worked.
Solved for the time being. Thanks everyone for your input.
Click to expand...
Click to collapse
This thread is awesome.
Also, I recommend leaving your phone on your desk/home/car when you work
Or maybe a full-body armor case or something.
Statics & electronics = bad idea. Even if you can drain it and it works, it's still hurting the components inside.
So, it's been a bit, but I just came back to this phone. I never did send it in to Moto, though it seemed to have died completely. It sat in the drawer for a couple of weeks, and now on a whim I plugged it into my computer, and it started up! I had never tried plugging it into a computer, just chargers...
BUT,
In the last 10 minutes it's been sitting here rebooting itself every 2 minutes... I guess I'll try wiping it again (It didn't do the trick last time), but this phone has serious problems.
Hey, I need help, today I tried to replace the stock battery of my S5 with a replacement battery which came with the phone I bought in Amazon, but I noticed that the second battery was fake since it weighted less than the original one, but I was desperate for more battery life (since updating to MM my battery last 1 day and a half max when it used to hold charge 2 and a half days), I turned my phone off and changed the batteries, I turn on my cellphone everything seems alright but then a pop up (Unfortunately the process com.android.phone has stopped working) appears and I'm like, alright, that's new, and accept, but then it appears again and again every 7 seconds, I rebooted, no change, I followed some online instructions (disable the process, delete cache, data, force stop, wiped the cache partition) but nothing works, so I switched the batteries back, thinking it would fix everything but to my surprise, the pop up still appears, and my SIM is not recognized anymore, can't make calls, can't do anything SIM related, please help me i don't want to wipe the phone again since I just restored all my data like 2 days ago, thank you.
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
sejodesign said:
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
Click to expand...
Click to collapse
I guess it's firmware because I hard reset my phone and after the first reboot the problem came back