All SMS, 3xemail accounts & messages MIA - Tilt, TyTN II, MDA Vario III General

Really wierd.
Vario III ran out of batteries yesterday, (not the 1st time this has happened) and so I left it plugged in to re-charge.
On powering up, all the SMSs had been deleted (Sent & Inbox)
My 2 POP email accounts were not there either.
Windows Live account (Unused) had gone too.
The only change was two apps had finished their trial (FFFriends and FunContacts), neither of which have a messaging element.
The attachments folder on the SD card is still there.
The memory usage on the phone hadn't changed, so the data is probably still there.
Anyone else experienced anything similar?
Any way of extracting the old SMS to a text file (or even restore!) - they contain receipts for London Congestion charges etc - would be nice to retain.

Update:
Re-creating the email account did not come up with "This account already exists" - which is what I was expecting, so it looks like they have gone for good.
Spoke to Jahn (FFFriends Developer) and I'm happy it's not the cause (never really thought so).
Has anyone else had a message wipe-out on WM6?

I never let the battery drain to 0%, so i can't say. It shouldn't delete anything, because when you power the device off, nothing is gone either.

No, it's a wierd one.
I've taken the opportunity to re-build it from scratch - (removing a lot of rubbish!) fortunatly I have all the CAB files on my SD Card.

benchMarc said:
I never let the battery drain to 0%, so i can't say. It shouldn't delete anything, because when you power the device off, nothing is gone either.
Click to expand...
Click to collapse
Not had this myself but others have mentioned problems with a corrupt message store which could have probably been caused with your low battery. This can even disable messaging altogether as it gets stuck trying to load faulty data.
Only suggestion I can make is use a backup package at least once a week. Most of us business users are relying on our devices a lot now and it is only sensible practice to do the same as you would on a PC.
Sprite or Spb software can be configured to do an automatic backup of your most needed files either internally to the SD card or to the Activesync PC AND even to a Network drive.
Soz, I know this is closing the door after the horse has bolted (you have already re-written the accounts so data recovery is going to be impossible) but it may help in the future.

I had Sprite backup from start-up (provided on T-Mobile CD), forgot to install it again after 1st rebuild (once I found what I liked etc), and forgot to re-instate it -Dohhhh
Nightly backup re-instated.

En_croute said:
I had Sprite backup from start-up (provided on T-Mobile CD), forgot to install it again after 1st rebuild (once I found what I liked etc), and forgot to re-instate it -Dohhhh
Nightly backup re-instated.
Click to expand...
Click to collapse
Always best pal. Have a good Xmas and New year..
EDIT: MS thought that a non-volotile memory would solve all our problems on mobile... But! we are still held to a battery that can fail and if that happens on a write process, then.... The 'Kaiser' is not perfect on battery, but for a multi-function device, its not TOO bad. I have had Motorola's that barely lasted a day (Razor as an example with BT on). Always best to take maximum precautions depending on what you have on the device..
Charge mine every night just like an alarm clock at the side of my bed..

Related

sms taking 5 mins to open!! PLZ HELP

Ive been having some problems with my tmo wing lately in terms of extreem lagging. Ever since I have used pocket mechanic to defrag my storage card, everything went to sh1t on my phone. I cant boot my phone with my storage card in the slot or it will just reset when it gets to the green windows mobile background. And most importantly, whenever I open "Messages" on my phone, it takes honestly 5 or more minutes to open, then another 5 to open sms/mms then another 5 mins to open/reply to a sms. My program memory is usualy always ATLEAST over 10MB and I had batery status running and while i was opening these windows at the task bar it showed it was using 0% or minimal processor usage, so im assuming that it's not executing properly... does someone have a fix for this? can someone help me out? because to temporarely fix the issue i have to reboot the phone... thanks!
- Norman
Here's something you should try.
Remove the card then insert it into a card reader at your computer. Copy everything on it and then format the card using FAT16.
Now back-up everything possible on the phone. (in your case this could take a while). Place the back-up file on the computer, if you use the card for back-up reformat it again after you complete the process. Then hard reset the phone and check to see if it still has this problem. Place the empty card inside the phone and try to copy some stuff to it. If everything is ok, restore your files using that back-up you just made. Check to see if the problem manifests now. If it does, clearly there is something rong with your program configuration and you may want to reinstall all your programs manually.
If the phone still runs slow after a master reset you should try to rewrite the phone's ROM as a last resort option. (your back-up copy woun't work after this). If it still runs slow even after this, then... well that's bad. It's something I call "the dead slow card problem". I've tried to find a fix for this for about 3 years on different htc products, but with no succes. The good part is that there's a very small chance this can happen in the normal every day usage. Try this things first and tell me what happens.
wow... Before i even attempt this surgery, i just want to say thank you very much for taking the time to write all this. it's very appreciated.
Before i try all this, i got a few Qs.
What do i use to back up my stuff on my device? or do i just copy paste important stuff... if so what about extensions and associated files...
And what involves a hard reset? does it effect the registry tweaks that i have done? in the end... what will be reset?
- Norman
I really appreciate ur help! ive done as u said and everything seems fine now... my phone is now back to scratch, which im happy with so I can start fresh and avoid all that junk I had on before... THANKS FOR UR HELP! UVE BEEN GREAT! A+
- Norman

Random Crashes

My phone seems to be crashing pretty randomly.
Only this morning did it fail to sound my 3 alarms. Luckily I got up just in time for work, but completely unaided by my phone, which was no longer responding and sounded my alarms after a reboot!
Its pretty vital that this thing works without crashing... something I'd previously asumed was possible with windows mobile.
Anyone got any tips on how to sort this out, I cba having to go by an alarm clock, my old Sony Eriksson had no problems being on 24/7 and giving me 5 different alarms every morning....
marksweb said:
Its pretty vital that this thing works without crashing... something I'd previously asumed was possible with windows mobile.
Click to expand...
Click to collapse
i'd have thought the opposite really "Fixed" solutions like nokia & S-E to me usually operate better, cause they have less possibilities/parameters to deal with.
usually my phone (WM2003) and recently my kaiser on wm6 would have random crashes or freeze ups due to either too many programs installed or a specific program that just isn't "fitting in" with the rest.
i know that's a pretty vague answer, but that's probably where i'd start looking first. on my recent kaiser problems, once i reverted to a previous backup (i back up my device every month or so), things were fine again.
how exactly do you back it up? don't think mine came with any software for that...
I use SPB Backup, which seems to work (almost) fine on WM6 (it usually delivers one or two error messages upon completion but has restored backups fine on my kaiser). Sprite Backup is another popular one too, but I had some issues with it on WM2003 and I found SPB to be faster/more reliable.
Anyway, backup software is the best purchase i've ever made, after suffering many crashes & other random events on my XDA II. Usually i'll try to remember to back up every month, but will also do a backup before i make any iffy or major software installations or upgrades. It is also possible to do selective backups of course (PIM data, contacts, e-mails, etc).

TyTyn II problems

After many months of trouble free use I seem to have hit a number of issues and wonder if anyone has any suggestions. I will list them below. I don't know if they are related:-
1 The device will not switch on until either connected to the mains and/or soft reset.
2 Sudden unexpected draining of battery.
3 Random backlight changes not connected to the settings made
4 Cannot be synced with laptop Error of replog.exe
5 Battery indicators shows charging when not attached to mains.
Quite a list and rather disappointing after such trouble free previous use.
Brian Leach
time to get a replacement
I'd hope to get more than three month's use out of a £400 plus piece of kit!!!
3 Random backlight changes not connected to the settings made
this one could be because of Phone Alarm if u have that installed
Your right, you should not have to "brick" your phone!
If you've done any mods like ROM's etc...I am of no help. As tempting as those are, I dont need the headaches that, with my luck, may happen! Thus I've avoided those completely. My Kaiser is 6 months old.
Things I would try...
Hard Reset after you backed up any data ( if possible )
If you are using Sprite Backup you can recover a previously saved system state and apps prior to your problem start date.
Your battery may be croaking causing the backlight/charging problems. Try running without the battery.
Re-install Active Sync...
Remove the SD card and see if that is causing problems
Contact HTC and/or wait till someone smarter than me chimes in
Good luck, and I hope you get it back up and stable
Thanks for the suggestions.
I never managed to get Sprite tp work so I am trying to avoid a hard reset but that may be the only option.
I suppose the reason I want to avoid this is the many programs I have on the device which of course may be causing the problems so it's a bit of a vicious circle.
I have a spare battery so I might try that.
I tried reinstalling Activsync without success.
As you say I may well have to contact HTC.
Anyway thanks for taking the time to reply.
Brian Leach
Maybe you can get ActiveSync to work over bluetooth so you can at least back up what you need and then do a hard reset.
If a hard rest doesn't fix it i would then contact merchant/vendor to see if you can get warranty work done.
If you can't get warranty work done i would suggest flashing your ROM. You should be able to get Hard-SPL loaded and flash a ROM all from an SD card and not actually having to hook it up to your PC with active-sync.
Otherwise, if you don't want to take the risk I guess you'll have to live with the problems...but they sound pretty severe.
gl!
Didn't think of a bluetooth backup. Will try that.
Thanks for all the ideas.
Brian Leach
backup safety
fizzie said:
Your right, you should not have to "brick" your phone!
If you've done any mods like ROM's etc...I am of no help. As tempting as those are, I dont need the headaches that, with my luck, may happen! Thus I've avoided those completely. My Kaiser is 6 months old.
Things I would try...
Hard Reset after you backed up any data ( if possible )
If you are using Sprite Backup you can recover a previously saved system state and apps prior to your problem start date.
Your battery may be croaking causing the backlight/charging problems. Try running without the battery.
Re-install Active Sync...
Remove the SD card and see if that is causing problems
Contact HTC and/or wait till someone smarter than me chimes in
Good luck, and I hope you get it back up and stable
Click to expand...
Click to collapse
be careful what you backup since the problems could be software based and restorin a backup containin these issues could put you back to where you left off
Will bear that in mind thanks
Brian Leach

Tilt very very unresponsive today.

Its not letting me receive any calls. Because by the time I press "Accept" it becomes unresponsive for like a couple of mins and the call has already ended.
Its taking forever to load any apps too. It takes forever to open the Programs folder or the Settings folder. Everything takes like a min on the phone now.
I don't know what has caused this. It was working fine yesterday. I haven't installed any new apps either.
I have the HTC stock ROM downloaded from this website. I've had it installed for a few months now without a problem.
Can someone please help me in understanding whats causing this?
I've restarted the phone a few times now. The boot time is around 15 mins for some reason. It stays at the Window Mobile 6 screen for 15 mins before starting up.
Hard reset anyone?
Is that the only solution?
I'm sick of this and slowing turning anti-windows.
Some times things need to be refreshed. Don't be scared, it will be ok.
ashoooo said:
Is that the only solution?
I'm sick of this and slowing turning anti-windows.
Click to expand...
Click to collapse
I know the feeling
Somebody please explain to us that this slowness/unresponsiveness is unique for the TYTN II?! Should I expect the same from a HTC Touch or a Samsung?
ashoooo said:
Its not letting me receive any calls. Because by the time I press "Accept" it becomes unresponsive for like a couple of mins and the call has already ended.
Its taking forever to load any apps too. It takes forever to open the Programs folder or the Settings folder. Everything takes like a min on the phone now.
I don't know what has caused this. It was working fine yesterday. I haven't installed any new apps either.
I have the HTC stock ROM downloaded from this website. I've had it installed for a few months now without a problem.
Can someone please help me in understanding whats causing this?
Click to expand...
Click to collapse
Have you, by chance, been experimenting with network folders? I saw something similar with the file explorer, after I had connected to a network drive at home. It was trying to reconnect while I was away from the home network.
You should expect it from any electronic device like this. Maybe not 100% of the time and not 100% of them, but things like this do happen. There are too many things trying to live in harmony and not step on each others feet for there to never be a problem.
Do a hard reset and see what happens. If it doesn't solve your problem then it's time to look into a warranty claim. If you can use the phone, just backup your numbers and then reset. It's really easy and doesn't take much time to get things back to normal.
Have you, by chance, been experimenting with network folders? I saw something similar with the file explorer, after I had connected to a network drive at home. It was trying to reconnect while I was away from the home network.
Click to expand...
Click to collapse
I didn't touch any of the system folders. In fact, nothing was done to the phone since yesterday except send/receive phone calls and play Solitaire.
If you don't reset it then don't complain.
Click to expand...
Click to collapse
I've done this (hard reset) before and I have every right to complain. Not trying to be a troll, but sometimes I feel I should've bought an iP***e instead.
Right now I'm trying to take a backup of my files on the Storage card, but Total Commander is unresponsive (trying to copy 5 files for the past 30 mins).
I know I'll eventually hard reset this thing, but I'm just pissed right now.
So you don't think people have to hard reset their iphones? I laugh in your general direction.
If you can't make or receive calls, send or receive text messages, or access email or the web
Check the cell signal indicator in the status bar at the top of the screen. If there are no bars, or if it says "No service," try moving to a different location. If you're indoors, try going outdoors or moving closer to a window.
Check to make sure you’re in an area with network coverage. Go to your carrier's website to see network coverage areas.
Make sure airplane mode isn't on. From the Home screen choose Settings, then turn Airplane Mode off.
If that doesn't work, turn airplane mode on, wait 15 seconds, then turn airplane mode off again.
Make sure to include an area code for every phone number in your contacts list that you use to send or receive text messages.
If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
Note: If you enter the SIM PIN incorrectly three times, you may need to contact your carrier for a Personal Unlocking Key (PUK) to enable your SIM card again.
If that doesn't work, there may be an issue with your wireless service. Call your carrier or go to your carrier's website.
If that doesn't work, restore the iPhone software. See this document or see "Updating and Restoring iPhone Software" in the iPhone User's Guide.
Click to expand...
Click to collapse
So you don't think people have to hard reset their iphones? I laugh in your general direction.
Click to expand...
Click to collapse
Come on now. You know what I meant. I wasn't trying to imply that at all. I was just venting. Sorry if it offended anyone.
is it possible that its just having trouble reading the sd card (if you have one?) maybe the file system is becoming corrupt on the card and its constantly trying to read it?..
is it possible that its just having trouble reading the sd card (if you have one?) maybe the file system is becoming corrupt on the card and its constantly trying to read it?..
Click to expand...
Click to collapse
I thought about this. I tried using the phone without the SD card. But the behavious was the same. Currently I'm hard resetting it
So how did it go?
Just finished hard resetting it. The phone works now. Fortunately I had an export of my contacts in an XML file (using a .NET utility that I wrote.) Unfortunately, I haven't written the import part of the utility yet
The phone works, but my docs and pics are gone. The SD card works fine. Thanks for your help guys.
Outlook works nice for backing up contacts and there is also a program you run from your phone that does the same thing. I think it's PIM backup
use cleartemp from now on to clear unneeded items on every start up
it is pim back up
its the BEST
ChumleyEX said:
Outlook works nice for backing up contacts and there is also a program you run from your phone that does the same thing. I think it's PIM backup
Click to expand...
Click to collapse
jahrami said:
use cleartemp from now on to clear unneeded items on every start up
Click to expand...
Click to collapse
More junk to cause this sort of problem.

Account and contacts gone after battery "broke" - help?

Hi all, please help me find my lost data!
The problem:
My google account is gone, with all my contacts, calendar, etc. And I hadn't synced them with google for ages! :crying:
The background:
A few days ago my (recently bought) Anker 2500mAh battery died, completely. The last I heard from the phone was the "Low Battery" sound, and when I checked later it is was completely dead. I tried to charge it via charger/USB but it refused to give any sign of life. Luckily I remembered reading about a similar issue here on xda about a year ago, where the solution was to kick-start the battery manually using a DC power supply. I charged the battery for a few minutes according to this method (using a DC power supply here in the office lab) and yay - the phone came alive again and could resume charging as normal via USB. Then I discovered that all my contacts and calendar appointments were gone!
Exact steps taken:
1. The battery died
2. Charged the battery manually
3. Inserted other SIM-card (from backup-phone)
4. Replaced battery and booted phone with new SIM inside
5. Pulled battery out, switched back to old SIM card
6. Booted, noted the battery stats seemed a bit wonky
7. Rebooted to recovery, wiped Battery-stats, rebooted again
8. *Everything seems alright... Hey, where are my contacts?!*
Phone info:
I'm running CM9.1 (June 22 nightly, 2012, hehe).
Is there a way to restore my old contacts and/or calendar or extract them from some local file? Or is it gone forever?
If someone says "nandroid backup" I will cry, because I deleted all my backups about a week ago for emergency space reasons!
All help appreciated!
Yeah the inserted sim from other phone did it, not the battery. Nothing I know can bring them back, maybe inserting original sim, but I think that won't happen.
Syncs are Important.
You can try, contacts.google.com. Just incase the sync with different sim overwrote older sync with all contacts. Just navigate a bit till you find it in contacts.google.com. Small chance a sync did happen.
baz77 said:
Yeah the inserted sim from other phone did it, not the battery. Nothing I know can bring them back, maybe inserting original sim, but I think that won't happen.
Syncs are Important.
You can try, contacts.google.com. Just incase the sync with different sim overwrote older sync with all contacts. Just navigate a bit till you find it in contacts.google.com. Small chance a sync did happen.
Click to expand...
Click to collapse
Thanks for the input, I also suspected that the new SIM was the culprit, but I'm still a bit baffled about it. Who came up with the idea of deleting tons of non-synced user data without a warning or anything? "The user changed the SIM (vacation abroad?) - he probably doesn't care about contacts or meetings anymore!" :silly:
Anyhow, thanks for the suggestion, I'll see what Ican find in contacts.google.com... (Original SIM was already inserted, but no luck)
yeah I have been there done that. Its basically a security issue, insert different sim then lose all. Or at last thats whats supposed to happen. Been that ways on almost all phones I had, actually never read it in a manual. Should be some warning about that.

Categories

Resources