[Q] High Ping with WLAN and Mobile Data - One (M7) Q&A, Help & Troubleshooting

Hey guys.
I have a problem with my HTC One and its really annoying. For about 3 Weeks or so I have extrem high pings (over 10.000) using WLAN or mobile Data. Sometimes it takes 10-15 seconds or longer to load a mobile site. I've made a speedtest, here is the result:
abload.de/img/2013-09-0415.32.01wqapd.png
As you can see the up- and download is perfect (4,8mb/s download, 0,6mb/s upload). I have no Idea what the problem is. My HTC One is running Android 4.2 (Everything is stock)
Hope you can help me.

Chris2604 said:
Hey guys.
I have a problem with my HTC One and its really annoying. For about 3 Weeks or so I have extrem high pings (over 10.000) using WLAN or mobile Data. Sometimes it takes 10-15 seconds or longer to load a mobile site. I've made a speedtest, here is the result:
abload.de/img/2013-09-0415.32.01wqapd.png
As you can see the up- and download is perfect (4,8mb/s download, 0,6mb/s upload). I have no Idea what the problem is. My HTC One is running Android 4.2 (Everything is stock)
Hope you can help me.
Click to expand...
Click to collapse
have you tried a factory reset?

I'd say try another router (even though it does the same on mobile..) before trying a factory reset.
It could also be that the Speedtest server is giving problems (again, not very likely).

ridder215215 said:
I'd say try another router (even though it does the same on mobile..) before trying a factory reset.
It could also be that the Speedtest server is giving problems (again, not very likely).
Click to expand...
Click to collapse
alternative app: https://play.google.com/store/apps/details?id=ch.cnlab.speedtest&hl=de

I just made a factory reset. First test ran good (Ping 30, Download 4,5mb/s upload 1mb/s). Now, a few minutes later I've got a 10k ping again.
Changing router wouldnt help. I have got the problem for 3 weeks and I am using this router since yesterday. So I guess the Router isnt the problem.
Another Speedtest wouldnt help as well. I have the pingproblem with normal websites or apps too. For example: When I visit "mobile.zeit.de" it takes about 10-20sec to finish loading the site.
You think its possible that some hardware is broken? Are there any apps to check if its a hardware problem?

Related

NO successful WIFI when flashing ANY ROMS - HELP!!!!

I don't understand...after flashing (successfully) many different ROM's I like (Darky's, FireFly, Phoenix, etc), everything works flawlessly EXCEPT the WIFI...it scans and finds all networks fine and even "connects"....however, the Internet, the Market, email, etc. never connects and always times out...even using Kies Mini to flash to the official AT&T Froyo 2.2. Literally, the ONLY ROM that allows me to use WIFI and actually WORKS is Eclair 2.1, which is extremely sh*tty!!!!! I've tried apps like FXR WIFI fixer, used linux commands from other posts, flashed/reflashed....NOTHING!!!!
What the hell am I doing wrong or not doing at all! I can't live with Eclair 2.1, but also can't live without properly working WIFI either (since my 2GB plan is $20 per month and is used up within 3 days with 3G enabled as the only option using other ROM's since WIFI is useless)....PLEASE HELP!!!!!! It's that, or I have to trade out my Captivate for another model....thank you in advance!
Not sure whats causing your issues but, no problems what so ever on serendipity (up to 5.12 now)
As a matter of fact im downloading at a minimum speed of 2mb per second
Just wondering if you might have changed your settings in the past. Did you ever use a static IP (from the advanced Wifi menu)? If so, you aren't going to be pointing at the right internet gateway, and you'll never get any connection to work. You need to go back to dynamic IPs.
Other than that, my wifi and GPS started to go flaky today, so, after a series of attempts at other things (nandroid restores, clearing the cache, uninstalling, etc) I re-flashed the same kernel. All is well and good now, for some reason.
Have you tried connecting to different wifi signals? Maybe its just the router. And what are you doing that uses 2 GB of data in 3 days?! My plan lasts me an entire month with wifi only at night and i had barely 1 GB last month.
Sent from my SAMSUNG-SGH-I897 using XDA App
wow.. must be tethering alot eh?
Hmm.. if it works on Eclair - I have no clue as to why it wouldn't be working after flash to a new ROM.
Now.. I did have it do the things you were experiencing recently though... I had a solid wireless connection - I had the correct IP address assigned to the phone. I could check my GMAIL and XDA (using the apps) But if I went to the browser - nadda. But after I rebooted the phone it started working fine.
I would try a few things out though..
Have you rebooted your router? I have the worlds crappiest Lynksys and have to reboot it every now and again.
Go into your phones wireless settings and have it forget your network, reboot your phone and try setting it up again. See what happens.
And I would definitely try another network... AT&T offers a ton of wireless hot spots here were I live and I abuse them to death
Let us know how it goes.
avgjoegeek said:
wow.. must be tethering alot eh?
Hmm.. if it works on Eclair - I have no clue as to why it wouldn't be working after flash to a new ROM.
Now.. I did have it do the things you were experiencing recently though... I had a solid wireless connection - I had the correct IP address assigned to the phone. I could check my GMAIL and XDA (using the apps) But if I went to the browser - nadda. But after I rebooted the phone it started working fine.
I would try a few things out though..
Have you rebooted your router? I have the worlds crappiest Lynksys and have to reboot it every now and again.
Go into your phones wireless settings and have it forget your network, reboot your phone and try setting it up again. See what happens.
And I would definitely try another network... AT&T offers a ton of wireless hot spots here were I live and I abuse them to death
Let us know how it goes.
Click to expand...
Click to collapse
+1.
Those are all good things to try. And avgjoegeek, i had a handmedown linksys router for about 6 years and it drove me INSANE. I recently decided to fork over the extra cash for the best model "netgear." Makes a world of difference. Whenever i am trobleshooting, i can immeadately cross off the router as a problem lol.
Sent from my SAMSUNG-SGH-I897 using XDA App
Dupontrocks11 said:
+1.
Those are all good things to try. And avgjoegeek, i had a handmedown linksys router for about 6 years and it drove me INSANE. I recently decided to fork over the extra cash for the best model "netgear." Makes a world of difference. Whenever i am trobleshooting, i can immeadately cross off the router as a problem lol.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Linksys = crap... Linksys + ddwrt = gold.
Judging from your info it sound to me like you have a hardware issue either on the phone or the router. Reset phone, router, and modem and try again.
Sent from my SAMSUNG-SGH-I897 using XDA App
WOW - a lot of great responses! Thank you to all who responded. I've tried EVERYTHING listed here with the exception of resetting my router. I WILL do that after flashing my next ROM (although hesitant). This issue happens no matter where I am (work, home, WIFI hotspots, etc)...it can't be a hardware issue, since it works flawlessly on Eclair....WEIRD! If the resetting of my router doesn't do the fix, I'll have to get another model phone...beats having to settle for Eclair, anyways!
Thank for all the suggestions and I WILL try the whole resetting of the router, although doubtfull. Thanks again!

[FIX] WiFi connectivity issues with phiremod/CM7

This continued 'dropping and reconnecting' to my WPA/2 has been driving me nuts and I found the holy grail for my problem to share.
During the course of troubleshooting I:
1. updated router firmware
2. changed security from wep to wpa to wpa2
3. hard coded the nook mac address to enabled, even though there was no block setup.....
4. YadaYada.... pullin my frickin hair out then the moment of calrity
When I observed 'connected devices to my wireless I noticed that all other devices in da house had typical host names like laptop1, server1 whatever and the host name for the nook when attempting to connect was, and I quote
'android-873iurhfier98734598'
or in other words a dash with a huge random number/letter sequence that showed up as funky 'alien' ascii characters to the router.
So the fix was:
goto settings
goto applications
goto development
goto device hostname
dropdown to edit and backspace(erase) the dash-----bull****
I ended up with a host name of android
went back to wifi settings, forgot and reconnected and BAM
Done deal.
Hope this helps some of you who are having wifi problems.......
I believe this is related to certain wireless routers being unable to translate the characters into something other then gibberish ascii characters it believes its seeing????
whatever I dont care anymore....
didnt fix it for me....
**edit**
spoke too soon. worked for about 5 minutes and then i was back at the same boat
yourm0m1 said:
didnt fix it for me....
Click to expand...
Click to collapse
Hmmmm,
I have a belkin N1 wireless router and did update to the latest firmware. I did change several settings during the course of getting my issue resolved as follows:
Radio = 11g
Bandwidth = 20Mhz+40Mhz-auto
QOS = OFF
Authentication = WPA-PSK+WPA2-PSK
Encryption = TKIP+AES
obscure PSK = OFF
hopefully these will help..............
mooja said:
for the love of god and all that is holy, this fixed my issue.
if you were here id give you a beer or something, this is outstanding and i will probably love you forever
Click to expand...
Click to collapse
Easy there big fella.............. glad it worked for you
mooja said:
**edit**
spoke too soon. worked for about 5 minutes and then i was back at the same boat
Click to expand...
Click to collapse
Try the settings I gave in post #4
I have been running consistent for several hours now.....
with the .29 kernel and cm7.0.2 i dont have any issues, so i dont feel the need to screw with the router....ill wait or deal
yourm0m1 said:
with the .29 kernel and cm7.0.2 i dont have any issues, so i dont feel the need to screw with the router....ill wait or deal
Click to expand...
Click to collapse
I had issues with cm7.0.2/3 stables and phiremod 6.2, .29 kernels until I stumbled on my fix. However this also works well for me with the 2.6.32, beta 3.1.
FYI, I have been running all of these off SD, my emmc is 1.01 rooted and very stable.
Dude, you are a lifesaver. I've been running into this problem frequently and it's sort of a kiss of death for WiFi when it happens and I have to re-do the whole CM7 SD Card. It's working perfectly now though after I just had a card fixed pretty much perfectly.
Thanks for posting this...
I didn't have any connection-disconnection type WiFi problems, but I went ahead and shortened the name to just android. What it fixed for me is the YouTube on Phiremod 6.3. Previously, any clip would stop with an error message. The progress bar of loading the clip ahead of the video playback was moving slowly at the beginning, but then jumping to the very end, and when the playback was at the "jumping point", it was giving me an error. Now, after this "fix", the bar moves along slowly all the way to the end, and video never stops with an error. Even if the playback catches up with the bar, it just pauses and waits for more to be loaded (mainly for HQ clips, occasionally).
Thanks again for this "unexpected" YouTube fix
FYI, I'm no longer able to get WiFi on the 108 Nightly. I tried this sequence again and haven't had any luck. Looks like a full wipe/install again.
EDIT: Just turned off the "Network Notification" and it's working fine again. Strange, but it keeps me from having to wipe AND my WiFi is working again. I hope that helps someone else.
Well since everyone is posting what worked for them, I figure I might as well too
I started getting this problem yesterday, never had it in the week up till then.
Problem started when I changed did a factory reset on my Belkin router (yes I know Belkin sucks) and changed the security to WEP (I know, I know, WEP sucks too) so that we could connect to XBox Live with an ancient xbox receiver thing (xbox was hardwired in our old apartment, and I'm not buying a new xbox just for freaking built in wifi it should have had in the first place lol).
Enough in the way of background. Suffice to say, I was having the wifi drop issue on my nook, but the xbox, wii, and two laptops were fine.
Last night I tried flashing back to stable CM7, n108, n106, and n85. No go. Also tried the honeycomb port from SDK 11. No go.
I changed the device name in applications -> development to "android" and turned off notifications when there was an available wifi hotspot. Still no go.
Changed about every wifi my POS Belkin had, still didn't work.
I flashed back to stock 1.2 with no root and no CWM, and wifi was still turning on and off.
I did two things since then and one of two things fixed it; not 100% sure which.
1. This morning I downloaded the software for my router from Belkin and reloaded it. Before I could test it, I had to rush off to work.
2. At work I rerooted, reinstalled CWM, and loaded n110, and when I got home IT WORKED!
Seems most likely to me that reloading the router software is what did it, although it may be n110 that did it.
So anyway, for everyone who is as desperate as I was last night, here's two more things to try.
Here was my fix to my issues
http://forum.xda-developers.com/showthread.php?t=1134675
Sent from my NookColor using XDA Premium App
I'm not sure if this has been meantioned or not.......I have NO problems when tethering from my phone. Its only when connected to my router. Also I ran a couple of shows from Netflix to see if it would hold a connection from the router. Both shows ran perfect. But as soon as I tried searching on the browser it stopped working. I can then at that point wait it out or disconnect and reconnect. But again it works flawlessly tethering from my tbolt using wireless tether.
quai said:
I'm not sure if this has been meantioned or not.......I have NO problems when tethering from my phone. Its only when connected to my router. Also I ran a couple of shows from Netflix to see if it would hold a connection from the router. Both shows ran perfect. But as soon as I tried searching on the browser it stopped working. I can then at that point wait it out or disconnect and reconnect. But again it works flawlessly tethering from my tbolt using wireless tether.
Click to expand...
Click to collapse
See if the settings in my above link help
Sent from my NookColor using XDA Premium App
I can say this forum helped tremendously. Editing the Nook hostname fixed my WIFI issues. I have a Linksys WRT610N V1 with WPA2-Personal TKIP/ASIP with no issues now. All I did was make this change... Excellent connectivity now.
This is THE most frustrating issue that remains (for me) using the NC . I've tried most everything here at home to get a stable continuous connection, and end up failing.
Took it into work yesterday & sniffed out an open wifi WAP there, showed only one bar, yet it connected & played Netflix,Pandora, etc flawlessly.
well, just now reset my router (TP-Link wr1043N) & upgraded it's FW, and it is now allowing Netflix streaming. Holding breath, fingers crossed, etc
christoophat said:
This is THE most frustrating issue that remains (for me) using the NC . I've tried most everything here at home to get a stable continuous connection, and end up failing.
Took it into work yesterday & sniffed out an open wifi WAP there, showed only one bar, yet it connected & played Netflix,Pandora, etc flawlessly.
well, just now reset my router (TP-Link wr1043N) & upgraded it's FW, and it is now allowing Netflix streaming. Holding breath, fingers crossed, etc
Click to expand...
Click to collapse
Well at least you know it's a router issue, hopefully you'll have the same experience as me, perfect connectivity ever since the firmware reload here.
Sent from my NookColor using XDA Premium App
SCrid2000 said:
Well at least you know it's a router issue, hopefully you'll have the same experience as me, perfect connectivity ever since the firmware reload here.
Sent from my NookColor using XDA Premium App
Click to expand...
Click to collapse
agreed. NC is charging now, but hoping that this issue is over for good. Thanks for the idea to look at the FW as a solution
Strange. I was using build 120 with my router with no issues, then after a few days it stopped working and would not reconnect even after a reboot. Forgetting the connection and recreating it didn't work either. However making the connection not use AES worked.
Sent from my HTC Vision using Tapatalk

[Q] HTC ONE causes entire house to lose internet

This is a strange one... When my HTC ONE is connected to my wifi, it causes every other computer on my network to slow to a crawl. I go from 15 Mb/s to 1.3 and get a ton of lag and high ping. Problem started today, no new apps on the phone. Not sure what other info might be relevant.
ericmcintire said:
This is a strange one... When my HTC ONE is connected to my wifi, it causes every other computer on my network to slow to a crawl. I go from 15 Mb/s to 1.3 and get a ton of lag and high ping. Problem started today, no new apps on the phone. Not sure what other info might be relevant.
Click to expand...
Click to collapse
Do you have any media servers on your network?
Try any of the following, I can't promise it will work but it's where I would start.
1) Reset the router to defaults and reconfigure it.
2) Update Firmware on Router to most recent version.
3) Disable uPnP on the Router.
These aren't steps, just different suggestions.
If the above solutions don't work, I'd look into a new router. It's ridiculous for any router to lose its connection because a device connected. If it interferes with the HTC One, it's highly likely it will have issues with other devices/laptops/etc in the future.
Thanks for the replies guys. I tried a bunch of things on the router but to no avail. Then I rebooted to recovery and wiped my cache and davlik cache and for some reason (so far) the problem seems to be solved. If anyone else has this problem, give that a shot. It's only been the night though.

[Q] WiFi issue with Android Revolution HD,please help!

Hi everyone,
First of all I hope that I wrote in the right section,cause i cannot write on the developer section.Every time I activate the wifi, the connection with the router takes a long time to become stable, I mean, the smartphone starts to connect and disconnect to the wifi for 4/5 times before becoming stable, even if I have the maximum signal. Another thing is that when the smartphone is finally connected, if I try to open certain Web addresses with the stock browser or with chrome, on the address bar of the browser appears the Web address doubled itself,
Making impossibile to reach the website.
Those problems started when I rooted the phone and installed your rom, that basically is the only good one for the HTC, but I don't know how to solve this problem.
I tried reinstalling it, make an hard reset, but nothing is changed.
Do you know how can I solve this?
marco981 said:
Hi everyone,
First of all I hope that I wrote in the right section,cause i cannot write on the developer section.Every time I activate the wifi, the connection with the router takes a long time to become stable, I mean, the smartphone starts to connect and disconnect to the wifi for 4/5 times before becoming stable, even if I have the maximum signal. Another thing is that when the smartphone is finally connected, if I try to open certain Web addresses with the stock browser or with chrome, on the address bar of the browser appears the Web address doubled itself,
Making impossibile to reach the website.
Those problems started when I rooted the phone and installed your rom, that basically is the only good one for the HTC, but I don't know how to solve this problem.
I tried reinstalling it, make an hard reset, but nothing is changed.
Do you know how can I solve this?
Click to expand...
Click to collapse
hey...
1st. try to reflash ARHD
2nd. try another Rom like ViperOne

WIFI issues with my HTC ONE M7

Hi guys, I'm desparate right now and can't find a solution at all on the internet. It's been like this for 2-3 months and it's getting progressively worse.
I'm going to be real specific in the post.
My phone, when connected to wifi (Verizon fios) has issues using google related applications. When I try to search on google.com, it just sits on a blank screen with the loading bar 20% done, and then gives me a web page error, same for the youtube app, just keeps on loading and loading. I resolved my problems by google searching on my data, and using m.youtube.com rather than the app. Worked well for about 3 weeks, now when I'm connected to the wifi, NOTHING loads, not a single website, just sits there loading and never works. It's so fraustrating, I've reset the phone twice, cleared all kinds of cache within the phone, it's unrooted as well.
I'm so pissed right now, maybe it's an issue with my router/wifi, and not the phone itself. I have verizon fios, using a Actiontec MI424WR router (came with installation)
Says I'm connected to the wifi, excellent connection, getting over 60+ mbps YET IT WONT LOAD A ****ING GOOGLE PAGE OR LOAD A YOUTUBE VIDEO, LET ALONE THE APP ITSELF.
Please help, if you need more info please ask!
We need more info. Can you tell us what your software version number and Android version are!? Are you stock or rooted with a custom ROM!? Any Xposed modules). Please also be clear on what variant of the HTC One you have (Sprint or Verizon or att). If stock it sounds like you just need to do a factory reset.
Brian7610 said:
Hi guys, I'm desparate right now and can't find a solution at all on the internet. It's been like this for 2-3 months and it's getting progressively worse.
I'm going to be real specific in the post.
My phone, when connected to wifi (Verizon fios) has issues using google related applications. When I try to search on google.com, it just sits on a blank screen with the loading bar 20% done, and then gives me a web page error, same for the youtube app, just keeps on loading and loading. I resolved my problems by google searching on my data, and using m.youtube.com rather than the app. Worked well for about 3 weeks, now when I'm connected to the wifi, NOTHING loads, not a single website, just sits there loading and never works. It's so fraustrating, I've reset the phone twice, cleared all kinds of cache within the phone, it's unrooted as well.
I'm so pissed right now, maybe it's an issue with my router/wifi, and not the phone itself. I have verizon fios, using a Actiontec MI424WR router (came with installation)
Says I'm connected to the wifi, excellent connection, getting over 60+ mbps YET IT WONT LOAD A ****ING GOOGLE PAGE OR LOAD A YOUTUBE VIDEO, LET ALONE THE APP ITSELF.
Please help, if you need more info please ask!
Click to expand...
Click to collapse
Have you only tried the phone on your wifi, I would try on another network as a test before stressing out.
MarkBell said:
We need more info. Can you tell us what your software version number and Android version are!? Are you stock or rooted with a custom ROM!? Any Xposed modules). Please also be clear on what variant of the HTC One you have (Sprint or Verizon or att). If stock it sounds like you just need to do a factory reset.
Click to expand...
Click to collapse
Android version 4.4.3, software number 5.28.605.2, Stock, never rooted or used a custom rom, no xposed modules. Verizon HTC One, tried a factory reset yesterday and it didn't fix the issue.
mb_guy said:
Have you only tried the phone on your wifi, I would try on another network as a test before stressing out.
Click to expand...
Click to collapse
My phone works on the 4g data (verizon), my high school's wifi, and worked at a sears outlet store too.
I'm certain that my wifi/router are causing this issue but I have no idea why or how.
Brian7610 said:
My phone works on the 4g data (verizon), my high school's wifi, and worked at a sears outlet store too.
I'm certain that my wifi/router are causing this issue but I have no idea why or how.
Click to expand...
Click to collapse
some of the early DE phone's were picky about router settings but that was a year ago. Does resetting your router (unplug it)
help at all? also you can go into the router settings in the band section and set it to 2.4ghz or 5ghz and turn of auto and see if that helps.

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