Moto X issues - Moto X Q&A

Just got my Moto X for Verizon on Tuesday (ordered it online.) The phone is great, easily the best phone I have used thus far. However, it does have its issues.
My camera has a pink hue in certain lit situations. It also has all kinds of artifacts and adjusts the brightness a lot, as if it's really sensitive. Also, when I add a bluetooth device, it keeps closing the prompt to put the key in after two seconds. I got it to work with Landscape mode but still very irritating.
So far my only issues are with camera/bluetooth. Anyone else having these odd problems?

Related

Camera glitches?

Hello. I received my handset on Saturday morning from P4U and have been very impressed so far, especially compared to my experience with the One X last year where I had to swap 3 handsets before finding one without a major problem.
I have noticed however a possible glitch with the camera. When using the camera outside in bright sunlight I sometimes get glitches on the screen in the form of a jumping/rippling effect which is sometimes accompanied by a faint crackling/clicking notice. On one occasion it would not focus at all, with the screen rippling the whole time and refusing to focus. Following turning off and on again I have not had the problem to the same same degree, although it does happen occasionally with maybe just one of two ripples before the image on the screen settles down. The issue does not seem to arise in other scenarios (indoors, etc). Had I not had the situation where the camera could not focus at all I would just have put it down to the particular way that the camera focuses
Also I noticed that when the issue was most pronounced, I was standing outside our house in a bad/poor mobile reception area, just on fringe of out Wifi connection within the house. The phone was also set to auto update and was trying to do so. Could this therefore be some sort if interference issue interfering with the camera sensor or imaging chip?
Hs anyone else experienced anything similar? I am very pleased with the handset so if this is standard I would not exchange it. However if this is an indication that I have a dodgy camera module or imaging chip I would want to do something about it now.
Many thanks.
Just tried to use the camera to take photos at the theatre in combination of dark foreground and bright background. Camera struggled to focus on a number of occasions, with repeated clicking and pulsing/ripples on the screen as before. Never seen anything like it with a digital camera. Might be something to do with ultrapixel technology but it can't be right can it? Any ideas? Looks like an exchange may be necessary...
Reminds me of another thread...you should check out this thread : http://forum.xda-developers.com/showthread.php?t=2196059
Might be the same problem.
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
pclark666 said:
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
Click to expand...
Click to collapse
Do you have a video clip to show the ripple effect you have mention?

Moto X (2nd Gen) Camera

OK so we all know the camera is not so great (right now) I know we have the same sony camera as the other flagships but ours doesn't work as well. My symptoms are focusing problems, always trying to focus and being out of focus half the time....and after taking picture when I open gallery the picture is darker. My wife just got an iPhone 6 today and her freaking pictures look great and i hate that[emoji35]
So my question is......Can this be fixed by Motorola through the app? Is this a software issue that can be fixed with an update? Is Motorola aware of this and have they addressed it? I know the 2013 moto x had similar problems and they fixed it with an update so maybe the same for us? Thanks s in advance!
PS....is anyone else having a problem with weather apps radar animating? With WeatherBug I get all frames on top of each other..with others when I hit play I just get spinning wheel...an ideas?
I have the same problem with WeatherBug. Could be a 4.4.4 issue.
Sent from my Moto X 2nd Generation
For the camera, wait until Android L is all I can say. I want L soon
Image quality improvements have been promised for the next update, that would be Android L.*
Android L is itself a big deal for imaging because it exposes the entire picture/video taking pipeline to camera apps... that means someone can write a camera app with their own picture processing algorithms which in our case can definitely help us with the quality issue
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=55592958&postcount=2
sent from my Moto X (2014)
Front camera
I'm not impressed with the rear camera at all. Here's to hoping it can be corrected with a software update, saw that happen on my Nexus 5 and it made a wold of difference. Anyone else have HUUUGE lag issues with the front facing camera?! I was trying to take a picture with my son and it was horrible
Haven't been impressed with the camera yet either. Still gets tons of noise in indoor lighting situations (not even that low of light) with or without flash (obviously worse without flash). It's also slow to focus, attempts to refocus a few times with the flash, and by then the subject has moved (unless stationary). I knew the camera wouldn't be great, but was hoping for something at least closer to the G3 or S5. I'm not confident they'll fix this with a software update. They can probably improve some of the focus and lighting algorithms, but I'm worried some of it is just the optics they used being inferior. I don't feel that it is much worse than the original Moto X (except that it actually seems slower to take pictures at the moment), but I was really wanting to upgrade my phone camera for use with my kid (13 months old, so getting faster and faster...)
Ok I feel stupid.......So after being on the phone with Moto for an hour and a factory reset I have found out my problem with having dark photos in the gallery. I had auto brightness on and when I would preview a pic from the camera the pictures were standard brightness for a second and then black screen then the picture appeared, but darker. If you turn off auto brightness the dark image problem goes away. I did notice the black screen for a second goes away with Auto off as well, so I told level 3 tech support that they may have a bug with the auto brightness on and she said she was going to reproduce this on a few moto devices including the 2014 Moto X and report my comments to the right people. I hope this helps others with Auto Brightness on wondering why pictures are so dark....Or maybe I am the only idiot..lol
Hobart! said:
Ok I feel stupid.......So after being on the phone with Moto for an hour and a factory reset I have found out my problem with having dark photos in the gallery. I had auto brightness on and when I would preview a pic from the camera the pictures were standard brightness for a second and then black screen then the picture appeared, but darker. If you turn off auto brightness the dark image problem goes away. I did notice the black screen for a second goes away with Auto off as well, so I told level 3 tech support that they may have a bug with the auto brightness on and she said she was going to reproduce this on a few moto devices including the 2014 Moto X and report my comments to the right people. I hope this helps others with Auto Brightness on wondering why pictures are so dark....Or maybe I am the only idiot..lol
Click to expand...
Click to collapse
The 2013 X works this way too. When you open the camera with auto brightness on, it turns the brightness up higher (not sure if this is based on the current auto level or just a set brightness). When you view a photo it starts out at the higher brightness, but then it switches back to auto brightness (which is darker). It is unfortunate that the switch back to auto brightness is delayed and preceded by the screen going full black, since those two things make it very noticeable
Yaaaaaay....I am not the crazy or the only one....lol

Oneplus 5 Camera Black Wave

Got my OP5 days ago, I found there is a constant black wave when I shoot in low light, like the attachment:
Anyone have seen this before? Is it a hardware issue?
Is this happening at any camera orientation and in light source?
I am asking because it might be some weird effect caused by a frequency mismatch (frequency at which the light bulbs emit vs frequency at which the sensor records)
Happening with every orientation, but only with light source. I have not seen things like this use my girlfriend's iPhone. The room light source is not complex, tried using a single light, still see it. So I wonder if it is a known issue or I just got lucky
https://www.youtube.com/watch?v=dNVtMmLlnoE
Now I understand why it happens, I just assume the phone has some kind of mechanism to deal with that, afterall none of my previous device / my girlfriend's phone has this issue.

Can someone explain MotoDisplay to me

So I'm coming from a 5X that had a nice RGB LED, I was able to set different colors for different apps and could tell from across the room what if any notifications I had - no need to look at it for more than a second or 2 or pick it up or anything. I could then respond accordingly: White - email, probably just spam ignore it; Green - text, get to it when not busy; Pink - tinder, drop the baby and run for the phone.
With the x4 I seem to have taken a step backwards - the screen lights up with the clock and an icon for whatever notification (but I have to be standing right by the phone to see the specific icon). But the bigger issue is it only lights up once when the notification comes in - I really don't need to know I have a notification when it comes in (I heard the chime or vibrate) but I would love to be able to walk away from my phone, glance at it and know if I missed anything without having to pick it up. I'm not sure a world where I have to move my phone every time I come back to it could be considered convenient.
From what I have seen online it described the phone has breathing (pulsing every now and then) when you have an active notification, but this was earlier Moto models - I get just one notification at the time it comes in and nothing else ever. Unless I move the phone - which brings me to the 2nd issue, the sensitivity of the motion sensor, I can have the phone on my desk or couch cushion next to me and just placing a remote down near it or typing the phone is constantly lighting up (even when I don't have a notification) I have the Approach for Moto Display turned off and it definitely has to be moved, but just the tiniest of amount - I get the feature is designed for people that want to grab the phone to see the time and not have to turn it on, but there is a huge difference between the slight vibration from typing on a keyboard next to it vs. actually picking the thing up.
If Motorola/Lenovo is going to want people to embrace Moto Display at least make it so it isn't constantly flashing away for no reason.
Anyway are my experiences the norm? While I would love to be able to turn the motion sensor off for Moto Display my big issue is lack of persistent notification notifying without any interaction from me.
https://forum.xda-developers.com/moto-x4/themes/app-frontflash-notification-v1-7-t3740066
Yea, it's working "as intended". It was a poor choice really to disable the notification LED from the phone. I think it's fine on Amoled displays that can have the breathing without affecting battery life too much, but it's not the case here.
Although I generally like the high sensitivity of the Moto Display. I leave the aporoach feature disabled, and everytime I go by my phone when it's in a table or something I just push it slightly to check the notifications, it's way more convenient than to use the power button and gives more information than a RGB LED.
Thank you both, yes I did some more digging and seems like they did away with the 'breathing' feature.
I'll try that front flash app,
This whole thing just seems a little poorly thought out - disable the breathing so as not to reduce battery life, but make the user pickup the phone periodically which decreases battery life.
I get if they want to do something different than a notification LED but not everyone wants to pick up there phone every X minutes to see if they missed something.
Least I now know when it periodically turns on the Moto Display its not to remind of a current notification its just the stupid motion sensor being way to sensitive.
It is normal. In my opinion the Moto display on the new Moto are not as sensitive as older models like the Moto x pure. You were able to literally wave your hand over the screen to see notifications and time and battery level. However I still love the active display. But I also miss the notification light. But because of the active display they felt like their was no need for led notification. The Moto x4 is still a great handset with features that many people actually use like active display. I have used Samsung and Sony and lg and always had issues. Since the Moto x first came out and bought it I have never had issues with hardware or software. Sure the updates may take a lifetime however Motorola in my opinion is the bear handset for me in terms of quality. It helps tho that even with Android one or Nexus out their that Moto has almost near clean stock of Android than any other manufacturer.
I can see the argument for not needing a LED when MotoDisplay would 'breath' and periodically show the notifications, but now they have done away with that it seems like an LED would really help. That being said I am trying to adjust and get into the habit of nudging the phone when I come back to it.

Weird glitch when phone is in dark mode (colour shifting when taping display)

Hi everyone,
Got my Pixel 4 XL on the 23rd and been playing around with it since then. I am now settling into a rhythm and noticed a very concerning glitch with the display when the phone is in dark mode. Basically, when the phone is in dark mode I noticed that typing in Gboard or tapping anywhere on screen in apps that are not pure black (such as Messages, Phone, etc.) will shift the screen colour from blueish-black to greenish-black. This happens every time, even after rebooting the device. There is no visible colour shifting in apps that use pure-black such as Settings (however, parts of Settings like the search bar that are the "gray" dark colour also shift). Once I noticed this happening now I cannot stop noticing it everywhere. I am looking to find out from you whether you are seeing the same thing or whether this may be a device problem. Note that the same issue shows up in dark apps even if dark mode is not enabled. It also has nothing to do with Ambient EQ, Automatic Brightness, or anything else of similar nature. Occasionally the problem stops, but if I pull up Gboard and start typing (say to search in the Recent section of the phone app) the problem immediately comes back.
I am looking for serious feedback here from those willing to look closely. This does seem like a software glitch to me, rather than hardware, especially since I am not seeing this behaviour with any other colours and so far it definitely has something to do with physical interaction with the screen when tapping on it. As I said, it also seems to be universally triggered by Gboard when in apps running in dark mode.
I appreciate any feedback you can provide.
Edit: Looks like what I'm observing is related to the switching colour profiles when the display is going back and forth between 60Hz and 90Hz. Turning off the smooth display function or forcing the display into permanent 90Hz mode appears to stop the problem from happening. Google really messed this one up. I hope their 90Hz fix they promised clears up this issue. Very annoyed ?
Thanks,
Dejan
Btw, since you are using forced 90hz display make sure to have always on display on. If you don't your greys will be purple and lower brightness as well as lots of black smear/crush. I don't know how turning on always on display solved that issue (someone posted this fix in another thread). So it indeed doesn't seem to be hardware but software related and hopefully they will tune this over time.
zetsumeikuro said:
Btw, since you are using forced 90hz display make sure to have always on display on. If you don't your greys will be purple and lower brightness as well as lots of black smear/crush. I don't know how turning on always on display solved that issue (someone posted this fix in another thread). So it indeed doesn't seem to be hardware but software related and hopefully they will tune this over time.
Click to expand...
Click to collapse
Yeah, I saw that thread. Some funky stuff going on with display calibration and 90Hz. Since I know that the HW is not defective and the SW is the source of the issue I am less bothered now (I cannot stand exchanging HW). I haven't specifically observed that effect on my phone and while I did try forcing 90Hz, I actually went back to the stock setting since I noticed that forced 90Hz further sucked down the battery that already is not particularly stellar despite this being the XL version. I presume Google will refine the 90Hz calibration and function over the next few months. I will say though that I am a bit confused why they need to have different calibration at different refresh rates. I calibrate all of my desktop monitors and despite the fact that I have a 100Hz monitor I never have to change calibration with refresh rate. Maybe an OLED thing :shrug:
dhorgas said:
Hi everyone,
Got my Pixel 4 XL on the 23rd and been playing around with it since then. I am now settling into a rhythm and noticed a very concerning glitch with the display when the phone is in dark mode. Basically, when the phone is in dark mode I noticed that typing in Gboard or tapping anywhere on screen in apps that are not pure black (such as Messages, Phone, etc.) will shift the screen colour from blueish-black to greenish-black. This happens every time, even after rebooting the device. There is no visible colour shifting in apps that use pure-black such as Settings (however, parts of Settings like the search bar that are the "gray" dark colour also shift). Once I noticed this happening now I cannot stop noticing it everywhere. I am looking to find out from you whether you are seeing the same thing or whether this may be a device problem. Note that the same issue shows up in dark apps even if dark mode is not enabled. It also has nothing to do with Ambient EQ, Automatic Brightness, or anything else of similar nature. Occasionally the problem stops, but if I pull up Gboard and start typing (say to search in the Recent section of the phone app) the problem immediately comes back.
I am looking for serious feedback here from those willing to look closely. This does seem like a software glitch to me, rather than hardware, especially since I am not seeing this behaviour with any other colours and so far it definitely has something to do with physical interaction with the screen when tapping on it. As I said, it also seems to be universally triggered by Gboard when in apps running in dark mode.
I appreciate any feedback you can provide.
Edit: Looks like what I'm observing is related to the switching colour profiles when the display is going back and forth between 60Hz and 90Hz. Turning off the smooth display function or forcing the display into permanent 90Hz mode appears to stop the problem from happening. Google really messed this one up. I hope their 90Hz fix they promised clears up this issue. Very annoyed ?
Thanks,
Dejan
Click to expand...
Click to collapse
I just noticed this on my pixel 4 xl tonight. But It only happens when the proximity sensor is triggered. Ex: like after making a phone call except it made everything on the screen seem over saturated on the screen and well as the same color shift you had stated. It seems to go away once I lock the device and unlock it again. It did it with smooth display on and off as well as force 90hz on and off.
There are a couple threads discussing this. Here's one of them:
https://forum.xda-developers.com/pixel-4-xl/how-to/smooth-display-colour-issues-t4000087
And another:
https://forum.xda-developers.com/showthread.php?t=3998907
Sent from my Pixel 4 XL using Tapatalk

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