Camera glitches? - One (M7) Q&A, Help & Troubleshooting

Hello. I received my handset on Saturday morning from P4U and have been very impressed so far, especially compared to my experience with the One X last year where I had to swap 3 handsets before finding one without a major problem.
I have noticed however a possible glitch with the camera. When using the camera outside in bright sunlight I sometimes get glitches on the screen in the form of a jumping/rippling effect which is sometimes accompanied by a faint crackling/clicking notice. On one occasion it would not focus at all, with the screen rippling the whole time and refusing to focus. Following turning off and on again I have not had the problem to the same same degree, although it does happen occasionally with maybe just one of two ripples before the image on the screen settles down. The issue does not seem to arise in other scenarios (indoors, etc). Had I not had the situation where the camera could not focus at all I would just have put it down to the particular way that the camera focuses
Also I noticed that when the issue was most pronounced, I was standing outside our house in a bad/poor mobile reception area, just on fringe of out Wifi connection within the house. The phone was also set to auto update and was trying to do so. Could this therefore be some sort if interference issue interfering with the camera sensor or imaging chip?
Hs anyone else experienced anything similar? I am very pleased with the handset so if this is standard I would not exchange it. However if this is an indication that I have a dodgy camera module or imaging chip I would want to do something about it now.
Many thanks.

Just tried to use the camera to take photos at the theatre in combination of dark foreground and bright background. Camera struggled to focus on a number of occasions, with repeated clicking and pulsing/ripples on the screen as before. Never seen anything like it with a digital camera. Might be something to do with ultrapixel technology but it can't be right can it? Any ideas? Looks like an exchange may be necessary...

Reminds me of another thread...you should check out this thread : http://forum.xda-developers.com/showthread.php?t=2196059
Might be the same problem.

Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.

pclark666 said:
Thanks - I had seen that one too. Not the same effect, but I have seen that issue as well.
I called P4U today and got given a swap code to exchange the handset in-store, which I did earlier today. Not had a chance to test the new one, but hopefully it won't have the same issue as I have not seen anyone else complain about it before.
Click to expand...
Click to collapse
Do you have a video clip to show the ripple effect you have mention?

Related

Stripes taking photos on htc kaiser

I have a htc Kaiser and there is a problem with the external 3Mp camera. When you start the application to take photos, then appears two parallel stripes, one half yellow hald red, and other below half green half blue. This happens only in the external ( 3 Mp ) camera, not in the 3g one. How I can fix it ????
schwaitz said:
I have a htc Kaiser and there is a problem with the external 3Mp camera. When you start the application to take photos, then appears two parallel stripes, one half yellow hald red, and other below half green half blue. This happens only in the external ( 3 Mp ) camera, not in the 3g one. How I can fix it ????
Click to expand...
Click to collapse
Clean the lense
I have the same problem.
Tried cleaning the lens, didn't work.
Hard reset didn't work either.
Seems like a hardware fault with the camera.
Wait, are you saying they appear in the "viewfinder" of the app, or the actual photos?
Post an example shot please?
Mostly, It's cameras bug.
Atmos said:
Mostly, It's cameras bug.
Click to expand...
Click to collapse
Was that supposed to be an answer to my question or a response to someone else?
Really, it's not possible to say whether this is an unusual "feature" or a bug without more info. The way the original poster describes it, it sounds like it might be some unusual framing assist feature in the live preview. No one seems to be willing to say whether it is in the previews or if it is in the actual pictures taken. (I know I have seen the Kaiser pictures thread, and they look pretty good other than some obvious deficiencies in the debayering algorithm that cause "maze" patterns to appear in certain situations, which is a common problem with some of the older/simpler debayering algorithms.)
Entropy512 said:
Wait, are you saying they appear in the "viewfinder" of the app, or the actual photos?
Post an example shot please?
Click to expand...
Click to collapse
yes, good question. does it look like this when you view it on your computer, or is it only when it's sized down on your device?
I can see the stripes while taking the picture and they are also part of the saved image. Viewed on the TyTN II and on a PC.
The camera was working fine then all of a sudden just started showing stripes.
Attached are some photos.
Looks like i might have to send the TyTN II for repair.
I also noticed that when you take the battery cover off, it seems like the camare can be taken out, so it may have moved and not making a good contact.
Dils said:
I can see the stripes while taking the picture and they are also part of the saved image. Viewed on the TyTN II and on a PC.
The camera was working fine then all of a sudden just started showing stripes.
Attached are some photos.
Looks like i might have to send the TyTN II for repair.
I also noticed that when you take the battery cover off, it seems like the camare can be taken out, so it may have moved and not making a good contact.
Click to expand...
Click to collapse
lol my first glance and it looked like you were targeting things with a crosshair. yea thats different than the lines i hought you were talking about, you need to send that back for repair.
Yeah, definately something wrong there, likely broken hardware.
Also I have the same problemna!
This happened to mine too, after working fine for about a month. Seems like a common problem, interesting it shows up after time too. I sent mine in for repair/replacement but it may happen again....
Even my own, for a month everything was ok, then is the line appeared
Same Problem
My camera also did this. I changed the flicker adjustment in the camera settings to 60 hz from auto and it went away, only to reappear again. Again, I changed the flicker adjustment, this time to aut, and it went away again. Very strange. It appears I can paly with the flicker adjustment in the camera settings and make it go away, at least for a while. It appears to be a common problem, likely software related.
i too
hi i too experiance the same problem.......
is there any one to help us... please post a geniune reply to our problem

[Q] What is wrong with my camera?

Hello,
I have a brand new HTC One, and the camera is acting weird.
As a video is worth a thousand words, I managed to capture the problem and put it on youtube:
http://www.youtube.com/watch?v=OqRLqJZ89g0
As you can see, the camera randomly clicks as it looks like it tries to focus or something. The clicks are very loud too. It does so in full daylight as well, randomly, I could not determine a pattern.
Also, there is a pinkish halo on the center of the screen, at times, but it might be a different issue.
Did anyone else experience this?
In the meantime, the phone is being swapped today, but I wonder if this is an isolated problem or not.
For what it's worth, it is a late april, Shanghai manufactured model, unbranded, gray, bought at a retail store in France.
It may be your one Zoe should be fixed. Try not to move around very quickly. If the problem remains, send it to HTC customers support.

Nexus 6 Camera - Blurry in landscape only

My Nexus 6 seems to have an issue from day one and is still present with the 5.0.1 update and the most recent camera update. I'm unlocked and unencrypted.
When using the camera, any camera app, the viewfinder and ultimately the photo/video comes out blurry when shooting in landscape. If i shoot in portrait, the viewfinder and the photos are sharp.
In landscape is starts clear and sharp and then quickly changes to being blurry. Even resting the phone on a still surface it is always blurry. Lighting conditions or shooting mode don't make any difference.
I attached two photos showing the difference, both handheld.
It's almost like something is wrong with the OIS in landscape. Hardware issue?
did you touch to focus or did you just point and shoot?
simms22 said:
did you touch to focus or did you just point and shoot?
Click to expand...
Click to collapse
touch to focus... it actually begins to focus and then it looks like the sensor is shaking on the screen and shows up in the photos. I have no issues at all when in portrait mode.
This even happens when the camera is sitting on a still surface so its not my hand shaking.
This is with the camera sitting stationary on my desk and a 10/sec timer
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
Lucke said:
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
Click to expand...
Click to collapse
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
drwolcot said:
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
Click to expand...
Click to collapse
i was lucky to call and complain about it within the 14 day buyers remorse period so they could send me a brand new one instead of a possible refurbished one, but it was like pulling teeth with them. i had to explain that it was a hardware issue several times before they agreed to send me another one. after several phone calls later in the next few days, i finally got someone who was willing to do it then and there while on the phone.
good luck :good:
I have about the same problem with my more then 1 year old Nexus 6. After my nexus 6 fell of my bed (with a tpu case and no visible damage) it seems that i can only get the camera to properly focus while holding it at 90 degrees (so with the camera sensor towards my right hand) and while holding it at 180 degrees (so upside down) 0 and 270 degrees (camera towards left hand) the camera focusses, during the focussing it's focused for like a fraction of second and then the blurriness/vibration starts, in both camera and video mode.
So thanks for this topic, i guess i'm ordering a replacement camera module.
Replacing the camera module has fixed my focusing problem. The module itself was around 13 dollars on aliexpress. For anyone that's facing focussing/ois problems with the camera, you can easily replace the module yourself.

What's up with the S5 camera and the focus?

The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
Click to expand...
Click to collapse
I don't have that problem. Are you tapping on the screen to focus? If so and you still have bad focus issues, you probably have a defective camera.
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
Click to expand...
Click to collapse
If you are still on the warranty period, go to service and they will change your camera. If your warranty period ended, then the most easier and cheapest way to fix it is by buying a defective S5 that has only the camera working on it, and change that with your defective camera. If still doesn't work try a factory reset, actually try this first. And if still that doesn't work, then I don't know...
But good luck anyway.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
Click to expand...
Click to collapse
I do have the same problem from day 1. I feel that my s4 camera was lot better than s5
cmerlyn said:
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
Click to expand...
Click to collapse
That tiny piece of plastic can cause all sorts of problems and it doesn't come off with all the other plastic. When I bought my phone and they removed all the plastic, that wasn't removed. It is very hard to see also.
I too have this issue... But not always sometime it works fine but most times not.. especially when focus on near objects.
I also scan item bar codes at store for earning rewards and i always had issue. But when i try scanning upside down of the bar code it gets immediately.
When at closer when i touch to focus, it will focus to sharp image and then goes to blurry image.
lens is clean with no plastic. Strange thing is its not issue always.
I previous phone was S3 an never had such issue.

Screen Problem

I've bought an Xperia Z3+ two months ago, recently, I've discovered a certain bright spot on its screen, it's particularly available in white and bright backgrounds, it's less noticeable in black backgrounds, and not at all noticeable in non-solid backgrounds.
I know that it's a hardware issue, but the warranty here is a joke, and I don't want to pay for a new screen for such a small issue.
But on the other hand, once I noticed it, it's all I could see in the mobile, and it removes the whole premium feel in it.
I've manually removed the back cover and there's no issue in the battery that would make it press towards the screen and cause such issue.
I was wondering if there's any manual fix for it? I know that it's a light diffusing layer problem, mostly caused by a certain pressure, but is there a way to make it normal again? A certain pressure in an opposite way, or heat, or suction from behind, etc.
Here's a picture that indicates the issue "It's more visible and annoying in real life"
I have the exact same problem at the very same position as you point. My country does not support officially the Z3+ and so the cost is really high. I searched enough on the internet and i think it is where the vibration is but i cannot confirm it. I also see it all the time because i simply know it is right there. At my case, there are other 2 spots but not seen so easy.
I only hope not to get bigger. I wish i knew what caused this so to be carefull (such as sun exposure or something else - although i am REALLY careful as a person with my mobile phones). I cannot help you and i got really dissapointed after my long search on the web so i will have to live with that. It is hardware problem as i really tried everything to find out that.
Hope someone has any solution. It is not only on our phone but to others too. I hope the post won't get lost after some days!
AntwnisGr said:
I have the exact same problem at the very same position as you point.
Click to expand...
Click to collapse
That's so weird, I thought it was caused by an anonymous fall that I wasn't aware of, the other point is barely noticeable but it's at the top left.
Also, my upper speakers started to produce mixed loud and faint sounds when i play something whike the volume is below 25%.
It's winter, and I usually text near heatrrs, which made me think that the speakers problem was caused by the heater and the screen problem was caused by a particular fall.
Since the warranty is useless I've manually disassembled the phone and there's nothing behind that spot of screen except battery, the vibrator is way below the navkeys, there's no screen on the other side of it, which actually seems to prove that our spots are similar by coincidence, because there's no pressure on the other side except for battery, and I highly doubt yours is faulty, because mine isn't.
My z3+ single sim also has the spot at the same place, but it isnt that noticable since i use auto brightness, really weird, i thought because maybe of accidental high press when the phone was in my pocket.Anyway, I'll switch to XZ premium in december, that sh*t is dope
On the top left corner i have too! So it is not a coincidence. Something is there that you couldn't see when you opened it. I only hope it doens't get worse..
I have it too not only there also in the right bottom corner and a line of 1 centimeters like 1 inch bow in the left upper corner one day was not in there and to the other plaff they appear
Sent from my E6533 using XDA-Developers Legacy app
Now that multiple people have it, I started to suspect that there's actually something.
I might open if again when I can't live with it anymore, but for now I'll try to enjoy it as it's new, and hopefully won't get worse.
I have a z3 and z4 that also have these white spots..no way to fix. look up tv lcd problems your not gonna be able to fix....it gonna keep me from buying anymore sonys till they switch to oled.
I have the same problem in the same position and it was happen after a warranty repair.... Sony didn't have noticed it....

Categories

Resources