Database Develop

Driver Help

Note: I have searched the forums/google/youtube and done just about everything suggested.
I downloaded the SDK thinking my computer would notice the drivers ... it doesn't
I've installed, uninstalled, rebooted, power cycled, disonnected, reconnected, deleted, added etc... And Windows still does not recognize my Hero.
I don't know what to do now, as I thought I was going to just simply root and keep it moving, but I can't even get transfer contacts yet. Anybody have suggestions? Tips? Anything? I'm desperate here
Running: Vista x64

Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.

Dave2582 said:
Make sure you download and install HTC Sync here and turn on USB Debugging on your phone by pressing menu, settings, applications, development, and check USB debugging. Also turn on unknown sources in the same menu in applications.
Click to expand...
Click to collapse
I've done this too ... multiple times

Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)

Dave2582 said:
Ok, try this link and download the htc drivers for the hero. When its looking for the drivers, browse for the location yourself and point it to the drivers that you downloaded (once you extracted it)
Click to expand...
Click to collapse
Sigh, tried this too. Windows just keeps telling me it cant find the driver - even when I direct it to the folder I've never had this happen with any other drivers I've installed

try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK

Kenpoman said:
try removing the device in device manager and remove SDK and then go back through the steps of installing htc sync plug in your phone then run SDK
Click to expand...
Click to collapse
Lol yea I've done that too. Maybe it's my system. I just plugged the damn thing in to my office computer and the phone recognized the USB, and on the computer I can see the mSD - none of which have happened on my system at home.
Thanks for all the help, if anybody else has suggestions feel free to keep em comin!

i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.

Kenpoman said:
i have had problems with two of the four computers that I have it installed on.
both of them i think i used different versions of SYNC to get it to work but I can't remember.
Click to expand...
Click to collapse
I'd be happy to even get THAT far. My computer wont install drivers, my phone doesn't detect that its connected via usb, so I'm unable to mount. So there's no chance of even using SYNC yet lol. I guess I should be happy I didn't rush out to get that EVO just yet, cuz I'd kill over if I were having this problem with that phone. With the Hero, it's annoying cuz I can't transfer music or root yet.
The following accurately sums my emotional roller coaster the last 24hrs ...
... ... ... ... ... ...

I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.

Fazulka said:
I had a similar problem. First does you phone charge from the USB port? if not find a different USB cable. I have heard thicker is better but all the ones I have tried have charged it.
If it does charge but you can get Windows to recognize it as ADB then install PDAnet on your computer. You can find it with a google search. I got really frusturaded getting the drivers to work too, but PDAnet worked on the first try.
Click to expand...
Click to collapse
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--

amorphouskev said:
I use the stock USB, which does charge it via any USB connection. However I notice that when I plug it into a system at work (Windows 7) the phone recognizes the USB connection and allows me to mount [I'm adding music I sent to myself this morning to the phone via this Win7 system]. Whereas the system at home the phone doesn't even see a USB connection present, so no mounting option. (I've tried all 4 USB ports on my personal laptop)
I'll DL PDAnet either tonight or tomorrow and see how this works. Thanks for the suggestion, and I'll keep you posted.
--off to find this XDA android app--
Click to expand...
Click to collapse
Pdanet is the only way my computer would recognize it also so that should work for u.

Papa Smurf151 said:
Pdanet is the only way my computer would recognize it also so that should work for u.
Click to expand...
Click to collapse
Didnt work. I kinda give up.

My phone only gives me the mount USB option when my PC is booting. As soon as I log in to windows that option goes away.
Sent from my HERO200 using XDA App

seriously try a to install a different version of sync first. i am using two different versions .

Kenpoman said:
seriously try a to install a different version of sync first. i am using two different versions .
Click to expand...
Click to collapse
Ok I've finally gotten the phone and computer to see each other. So I now have access to the SD card, however Vista still is not locating drivers.
Methods tried:
Installing, Uninstalling HTC Sync (various versions, new & old - including several reboots)
A tether program suggested in this thread
PDAnet
Directed Vista to folders with drivers.
Downloaded suggested drivers to Vista and pointed the system to particular folder
It's great that now I can take care of adding music etc... to the phone, but I had hopes of rooting as well, and it doesn't look like that's going to be a reality.
I'm still completely open to suggestions, and very grateful for all the assistance so far!
Since I just got this phone from asurion it's still on 1.5 would updating help? (I didn't want to update android for fear that I wouldn't be able to root, as I heard some update went out that prevented ppl from rooting)
-----------------
UPDATE:
I must have THE WORST Karma in the world, as soon as I posted this I stopped being able to see my SD card, and the phone keeps wanting to sync with HTC sync. No option to mount the USB anymore. I'm ready to bash my head and this phone repeatedly into a brick wall (after throwing my notebook off a balcony)

do you have sdk installed.
i had a hell of a time and ended up installing sdk in mydocuments instead of the root C:
again this is just one computer. my windows 7 machine was good from the start.
i haven't tried vista yet.
let me retrace my steps and see if i can help
this is also an option for rooting http://unrevoked.com/
i haven't tried it myself but you can download it to your phone and with a file explorer you can install it.

I've given up. This issue has made just pushed me completely away from Windows. I've realized that practically any USB device plugged in (except my old win mobile device) isn't recognized. Switching to Linux and hopefully a more compatible android experience.
Thanks for all the help!
Sent from my HERO200 using XDA App

My only thought (after having similar problems at work) is that there are still driver issues. I found a program called USBDeview that can be used to remove drivers left behind by other removal methods. It requires admin rights, so if you don't have those, sorry. If you still want to try, the program was a free download found using Google. Remove the drivers, reboot, and give it one more try.

[Q] Computer not recognizing phone in download mode

I rooted and installed Cognition 2.1.6 on my phone a few weeks ago and want to change to Cognition 3.04. When attempting to flash back to stock via Odin, my computer will not recognize the phone in download mode. (I'm using AIO Toolbox and running the debug check.) The PC fully recognizes the phone until I'm in download mode. I get an error "The device has malfunctioned" and the device manager shows an unknown device. I uninstalled and reinstalled the 32-bit drivers and the same issue occurred. I've tried both Odin 1 click and Odin 3 click and neither recognizes my phone, although I doubt it matters which version of Odin I'm trying. I've searched all over the forums and the closest thing I've found is pointing the device manager to the driver, but the Samsung USB driver directory has numerous .inf files and I have no idea which one to choose. Any help?
Other relevant info: Win XP SP3 32-bit, Captivate Build 1012...

havent heard good things about xp and aio toolbox... dev doesnt own xp, but does have vista and win7,
when pointing to a driver select the whole samsung folder and check the box that says "also search sub-folders" .... or wait not sure if xp has that option, its been 6 years... hope it does.
but if your drivers installed by the program, you shouldnt need to manual install.
try different usb cable (you didnt do that fast charge tinfoil thing did you?)
try different usb port,
try different operating system (torrent win7)

Trusselo said:
havent heard good things about xp and aio toolbox... dev doesnt own xp, but does have vista and win7,
when pointing to a driver select the whole samsung folder and check the box that says "also search sub-folders" .... or wait not sure if xp has that option, its been 6 years... hope it does.
but if your drivers installed by the program, you shouldnt need to manual install.
try different usb cable (you didnt do that fast charge tinfoil thing did you?)
try different usb port,
try different operating system (torrent win7)
Click to expand...
Click to collapse
Hmm... The only issues with XP seemed to come with flashing a custom ROM step not the drivers. It seems like there is an issue with the drivers and/or usb ports. Have you tried connecting it to the USB ports near the back of the computer?

bay_wolf said:
Hmm... The only issues with XP seemed to come with flashing a custom ROM step not the drivers. It seems like there is an issue with the drivers and/or usb ports. Have you tried connecting it to the USB ports near the back of the computer?
Click to expand...
Click to collapse
right, thats what i remembered.. are the drivers for all versions of windows? many users had drivers installed before the toolbox.

bay_wolf said:
Hmm... The only issues with XP seemed to come with flashing a custom ROM step not the drivers. It seems like there is an issue with the drivers and/or usb ports. Have you tried connecting it to the USB ports near the back of the computer?
Click to expand...
Click to collapse
I had this problem when I tried last weekend without using AOI, so I doubt it's an issue with Toolbox. (I just pointed out that I used Toolbox to note that I definitely had debugging on. I tried to include as much relevant info as possible in the OP to avoid a lot of "have you tried this [basic function]" replies.) I tried multiple ports, too. I'll give it a go in the morning and see if Trusselo's "search folder" suggestion is a possibility...

I had this same problem and i searched for a fix for the three button method

ADB issues. Hangs on < waiting for device >

So I'm trying to flash the Google Play Edition RUU on my device. I have S-Off. When I try to read my CID, it says < waiting for device > and gets no further. I completely deleted my sdk and reinstalled it because I had read sometime this would be caused by needing to update your sdk. It does the same thing when I try to writecid. Does anyone know why it would hang like this when trying to read or write my CID. I'm running ARHD 13.3 with TWRP (don't know what version number) if that would have anything to do with this.
EDIT: Something else I noticed that may or may not be relevant. When I reboot into the bootloader, my computer says device not recognized.

Try using this guide.
Seems you don't have the driver installed.
However, did you try fastboot command in fastboot?

To use fastboot you need to
Fastboot reboot-bootloader
To use adb you need to be in recovery or live in the os.
Sent from my HTC One using Tapatalk 4

Guich said:
Try using this guide.
Seems you don't have the driver installed.
However, did you try fastboot command in fastboot?
Click to expand...
Click to collapse
I tried what that guide said prior to posting this thread. However, upon re-reading it, I think I have discovered my issue. My laptop only has USB 3.0 ports, and they said they could not get it to work over USB 3.0. I will set up the SDK on my wife's computer and use a USB 2.0 port and see if that resolves the issue. I'll investigate to see if what I'm trying to accomplish can be done on ChromeOS too, cause I'd rather use my Chromebook than take over my wife's computer.
xcrazydx said:
To use fastboot you need to
Fastboot reboot-bootloader
To use adb you need to be in recovery or live in the os.
Sent from my HTC One using Tapatalk 4
Click to expand...
Click to collapse
That is what I thought, but I was trying other things since I was having issues.

JRDroid said:
I tried what that guide said prior to posting this thread. However, upon re-reading it, I think I have discovered my issue. My laptop only has USB 3.0 ports, and they said they could not get it to work over USB 3.0. I will set up the SDK on my wife's computer and use a USB 2.0 port and see if that resolves the issue. I'll investigate to see if what I'm trying to accomplish can be done on ChromeOS too, cause I'd rather use my Chromebook than take over my wife's computer.
That is what I thought, but I was trying other things since I was having issues.
Click to expand...
Click to collapse
To use ADB with USB 3.0 ports, follow this guide first. Once you finish reinstalling your usb 3.0 drivers with this guide ABD will work properly! :good:

HiddenSanctum said:
To use ADB with USB 3.0 ports, follow this guide first. Once you finish reinstalling your usb 3.0 drivers with this guide ABD will work properly! :good:
Click to expand...
Click to collapse
Trying this as soon as I get home from work! If this gets things working for me I will gladly be dolling out thanks!

JRDroid said:
Trying this as soon as I get home from work! If this gets things working for me I will gladly be dolling out thanks!
Click to expand...
Click to collapse
It worked for my ultrabook that only had two usb 3.0!

HiddenSanctum said:
It worked for my ultrabook that only had two usb 3.0!
Click to expand...
Click to collapse
Yeah, I've got an Asus G75VX. Four USB 3.0 ports and a Thunderbolt port, but if I have a device that doesn't play nicely with them I'm SOL.

Thanks everyone for your help! My phone now thinks its a Google Play Edition!

HiddenSanctum said:
To use ADB with USB 3.0 ports, follow this guide first. Once you finish reinstalling your usb 3.0 drivers with this guide ABD will work properly! :good:
Click to expand...
Click to collapse
Hi, Yes of course, its a great guide and i did excatly whay they said to my laptop, and i could make it work only for a few minutes, after that the system freezed ( i.e no applications were opening and the system couldn't perform any operation other than right click and left click, couldn't turn off the system even and couldn't open the task manager too ) ,luckily before the system freezed, i quickly changed the kernel of my phone. Then I had no other go other than reverting the USB settings to Microsoft driver.
JRDroid said:
Thanks everyone for your help! My phone now thinks its a Google Play Edition!
Click to expand...
Click to collapse
Did you succeed in this ? If so could you please help me, because even I am having the same laptop GV75VX. Thank you

Drivers Tried everything!

I have spent Friday and Saturday trying to get drivers installed on my Nexus 6. I have removed, uninstalled, added Google drivers, added sdk adb, computer needs to be returned Monday and this new Toshiba Satellite with one usb port with not recognize my phone. Even though the computer beeps every time I plug it in or out.
Any steps or detailed procedures would be greatly appreciated. Thank you!
Sent from my SGH-I337 using Tapatalk

Try using the Wug Fresh Root Toolkit in the Development section for the Nexus 6. Just make sure you follow the instructions. There are several different ways to find the correct drivers with his Toolkit. Good luck!

dave2metz said:
Try using the Wug Fresh Root Toolkit in the Development section for the Nexus 6. Just make sure you follow the instructions. There are several different ways to find the correct drivers with his Toolkit. Good luck!
Click to expand...
Click to collapse
Thanks man, but that's how I unlocked and rooted my phone. It's also how I screwed my phone up, trying to undo the forced encryption. Did it all with Wug's Nexus Tool Kit. I have been at this 25 hours with no success. Drivers are needed. I don't know why the computer doesn't recognize the phone, the computer beeps every time I plug it in or unplug it.
Sent from my SGH-I337 using Tapatalk

addcancercat said:
I have spent Friday and Saturday trying to get drivers installed on my Nexus 6. I have removed, uninstalled, added Google drivers, added sdk adb, computer needs to be returned Monday and this new Toshiba Satellite with one usb port with not recognize my phone. Even though the computer beeps every time I plug it in or out.
Any steps or detailed procedures would be greatly appreciated. Thank you!
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
I always have issues with Nexus devices being recognized. I always have to plug the device in, go to the device manager, and delete anything that has to do with the device, including any labeled as ADB devices. I've also found it helps to go to "View" and hit "Show Hidden Devices". After deleting them all, I unplug and replug the device and install the Universal Naked Driver from this thread.

addcancercat said:
I have spent Friday and Saturday trying to get drivers installed on my Nexus 6. I have removed, uninstalled, added Google drivers, added sdk adb, computer needs to be returned Monday and this new Toshiba Satellite with one usb port with not recognize my phone. Even though the computer beeps every time I plug it in or out.
Any steps or detailed procedures would be greatly appreciated. Thank you!
Sent from my SGH-I337 using Tapatalk
Click to expand...
Click to collapse
I assume with it being a Toshiba Satellite its running windows, what version? The older OS's seemed to be less finicky then W8, Have you deleted and re-installed the google drivers from http://developer.android.com/sdk/win-usb.html or from another site? Have you tried any different PC's? Have you checked the windows hardware event logs for any error messages? Have you been able to put in say a thumb drive into the usb port and it work? Are you on as admin and all that security crap? Do you have usb debugging on in the developer area on the phone? Are you able to get it into fastboot mode? If you do fastboot devices does it show anything at all? I assume you have rebooted the PC, but I'm still surprised how many issues that fix's.
Just some suggestions, I know how frustrating it can be. Good luck.

Thanks. I did that and I downloaded an Intel driver so now the computer recognizes the phone in Device Manager.
Sent from my SGH-I337 using Tapatalk

jackpollard said:
I assume with it being a Toshiba Satellite its running windows, what version? The older OS's seemed to be less finicky then W8, Have you deleted and re-installed the google drivers from http://developer.android.com/sdk/win-usb.html or from another site? Have you tried any different PC's? Have you checked the windows hardware event logs for any error messages? Have you been able to put in say a thumb drive into the usb port and it work? Are you on as admin and all that security crap? Do you have usb debugging on in the developer area on the phone? Are you able to get it into fastboot mode? If you do fastboot devices does it show anything at all? I assume you have rebooted the PC, but I'm still surprised how many issues that fix's.
Just some suggestions, I know how frustrating it can be. Good luck.
Click to expand...
Click to collapse
No, I have a Nexus 6 that the computer won't recognize. ADB and SDK also don't recognize the phone.
I am using my old Samsung S4 for emergency support. It's not hooked up with AT&T since I got the Nexus 6. I have to return this computer tomorrow. I am starting to wonder if it's computer problems with phone problems.
Sent from my SGH-I337 using Tapatalk

When you type ADB command in the DOS Box, there should be a popup on the mobile whether you wanna allow access from this computer.
Did you select yes and remember that PC?

I had this problem when I did my nexus 6, something on the laptop I was using was conflicting, I moved to another laptop and it worked like a charm never went back to figure out what was conflicting. Do you have access to another machine?

USB not recognized

Hello, got an issue that I cannot seem to figure out. Got a nexus 6 on factory stock LMY47E that will not recognize any of my computers via usb. I've tried everything, uninstalling the drivers (as per the Wugfresh toolkit), complete factory restore - nothing. Windows doesn't show anything connected in device manager, or doesn't make any connection sound. I have another Nexus 6 that works with the usb no problem, and shows in device manager. Now, if I reboot into the bootloader, windows makes the connection sound but nothing shows up in device manager. It does have usb access in fastboot, and will write factory image with the toolkit. But when I try and install TWRP with the tool kit it reboots the phone and the usb doesn't recognize so it cannot finish. I've tried un-checking/re-checking MTP, tried un-checking/re-checking usb debugging - nothing. Is something possibly corrupt? Am I missing something?
I have read through the help and tried this guide here with still the same results, no usb connection in windows after everything is completed.
Appreciate any help
Thanks

anyone?? even a nudge in the right direction would help lol

in the developer options, did you go ahead and set what you want your usb to do? if not, it has no idea..

I'm thinking possible bad cable. Had that happen to me and my 6 until I changed out the cable. After that, worked like a charm.
Also, is it windows 8 or 10?
Sent from my Nexus 6 using XDA Free mobile app

having the same issue here

simms22 said:
in the developer options, did you go ahead and set what you want your usb to do? if not, it has no idea..
Click to expand...
Click to collapse
Yeah, I've tried MTP, PTP, RNDIS, AUDIO, and MIDI. Computer won't show anything in Device manager as well :/
jeffrohurt said:
I'm thinking possible bad cable. Had that happen to me and my 6 until I changed out the cable. After that, worked like a charm.
Also, is it windows 8 or 10?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Also tried this too, just forgot to mention it. I am running Windows 10, and tried using not just another cable, but other computer and OS as well. I am beginning to think that it a hardware issue.
Thank you for your replies!