[Q] S4 Active Screen Issues - Galaxy S 4 Active Q&A, Help & Troubleshooting

Hi all
I am sad to say but I am at my 3rd S4A now, first one had a faulty button and got replaced on obf, second one had a screen backlight problem where the screen would start dim/flicker as if its not getting enough power, and then lastly the 3rd one had exactly the same issue when adjusted to low brightness levels and its got a pinkish shade on the top part of the screen.
I anyone has any of these issues or knows if and how it can be fixed by firmware perhaps, please comment! I am thinking of just getting a normal S4 although I need a water/dust resistant phone.
Kind regards
Neil

adkotze said:
Hi all
I am sad to say but I am at my 3rd S4A now, first one had a faulty button and got replaced on obf, second one had a screen backlight problem where the screen would start dim/flicker as if its not getting enough power, and then lastly the 3rd one had exactly the same issue when adjusted to low brightness levels and its got a pinkish shade on the top part of the screen.
I anyone has any of these issues or knows if and how it can be fixed by firmware perhaps, please comment! I am thinking of just getting a normal S4 although I need a water/dust resistant phone.
Kind regards
Neil
Click to expand...
Click to collapse
get a 4th and test it right there and then in the shop.
mine does not have your mentioned issues.

I wouldn't use that store any more, sounds unbelievable that 3 stock phones would have such severe problems. Perhaps they are recycling customer returns? If you keep returning them, eventually you'll get the first one back again! Or perhaps you are in a particularly extreme climate of some sort? The screen issues I guess could be related to power, do you have brownouts and powergrid issue where you are? Is the battery in the phone the stock battery?
I don't think changing the phone model would make any difference here, since the S4A doesn't from what has been seen have any higher number of faulty units than the S4 - whatever reason you keep getting these faulty units is likely to just happen again.
On the other hand getting an S4 doesn't mean giving up your water/dust resistant phone - just get an otterbox to go with it!

Thanks for the feedback, I joined xda yesterday and I am loving it already!
@Cederic
Climate conditions are quite normal where I live and its with the stock battery, my feeling too is that it might be power or power management related, not sure if it might be a bug with the vodacom firmware they load and if it can be fixed with software?
The thing is just I dont see going through all of this trouble just to fix something new, and the otterbox defender looks quite niffty for the S4! Choices choices...

I got my Active from AT&T and haven't had any issues with it. I know some people have had issues with the waterproofness, but my mother works as a QA for Samsung and they're now testing that as part of their process so it shouldn't be an issue anymore. At least here in DFW where I live...

Related

[Q] Samsung Ativ S getting crazy hot!

Hello folks,
I find myself wondering if I've got something going on with my phone or if it is just me. I find that the device gets very hot with little usage. I find it hot by the camera/led, but it's definitely hot throughout. I know it's not easy to confirm if it is, as there are variables. But if anyone has noticed it, it would help me with my decision to return it for a new device.
Insight from other owners would be great! Thanks!
I've got the ATIV S too, mine doesn't get hot at all.
I used to have the Samsung Focus, and that one did get hot by the camera when playing games, and it would occasionally reboot if it got too hot.
I do the exact same things on my ATIV S now and it doesn't even get warm.
TREMER said:
Hello folks,
I find myself wondering if I've got something going on with my phone or if it is just me. I find that the device gets very hot with little usage. I find it hot by the camera/led, but it's definitely hot throughout. I know it's not easy to confirm if it is, as there are variables. But if anyone has noticed it, it would help me with my decision to return it for a new device.
Insight from other owners would be great! Thanks!
Click to expand...
Click to collapse
I can confirm that - a friend of mine bought (i intend to buy one for me in the days to come) an ATIV S, and in certain cases it really gets hot in the zone just beneath the camera/LED. I don't think it's going to be a showstopper problem, but still we could say it's rather design flaw, then a real showstopper problem. but one thing is almost 100% certain - it's not a certain unit (yours in that case) problem. I suspect the plastics is not spreading the heat well enough as it was with the aluminum Omnia 7 for an example. Still - Quallcom's processors are known for years, that are always hotter than the equivalent ARM chip. I guess it's a matter of perspective - if it's a problem for you, and you can return/replace it - do it. If it's not such big of a deal - just enjoy your new phone
Kopacha said:
I can confirm that - a friend of mine bought (i intend to buy one for me in the days to come) an ATIV S, and in certain cases it really gets hot in the zone just beneath the camera/LED. I don't think it's going to be a showstopper problem, but still we could say it's rather design flaw, then a real showstopper problem. but one thing is almost 100% certain - it's not a certain unit (yours in that case) problem. I suspect the plastics is not spreading the heat well enough as it was with the aluminum Omnia 7 for an example. Still - Quallcom's processors are known for years, that are always hotter than the equivalent ARM chip. I guess it's a matter of perspective - if it's a problem for you, and you can return/replace it - do it. If it's not such big of a deal - just enjoy your new phone
Click to expand...
Click to collapse
same me too have this problem some time my ativ s is so hot on the camera and LED... why in this xda dev dont have spesial forum for samsung ativ s device?? like old time when windows mobile still hot in here and android still not exist
Getting hot - software issue
Hey guys,
I discovered that in my ativ s, with gdr3 preview for developers that it gets crazy hot only when screen rotation is turned on.
So I turned it off and no problem now.
Please let me know if you have the same issue.
cheers
Mine gets somewhat hot when I play games, which is normal.

[Q] ridiculous screen wake lag

This issue is present in both sony models (xperia Z & ZL). I put my ZL side by side with my old at&t branded DUAL CORE galaxy s3, a nexus 4 (same exact processor), an iphone 5, and an at&t branded htc one.... my brand new crazy expensive ZL takes WAY longer to wake up from sleep then ALL OF THEM. Every one of these phones had a BIG LEAD over my phone. How is there not a thread about this already? When I saw my old GS3 woke up way faster I was sad.... but when I saw how fast the htc one screen woke up I was straight up embarrassed. What are the odds this issue will be resolved? Developers on this forum are very capable and willing to work hard but to an extent. With so much stiff competition I have to ask how many developers will invest their time into even looking into this issue. I have tried every rom/kernel available to me at the moment to no avail. I have tried changing every setting and even eliminated the lock screen... no change. I tried raising the min. cpu speed... nothing.
To make matters worse every single one of the phones I compared my ZL to had better viewing angles and a brighter screen then the POS screen sony decided to cheap out on and stick in this phone. WHAT IS THE POINT OF HIGH PPI IF I CANT SEE ANYTHING ON THE SCREEN UNLESS I HAVE MY PROTRACTOR OUT TO MAKE SURE IM LOOKING AT THE EXACT RIGHT ANGLE. Sony should give you a free protractor key chain with the purchase of this phone I heard about this in reviews but never took it seriously because I didnt realize the extent of the issue. If I look at my phone just slightly off angle the colors are washed out and if its sitting on the table and im looking down on it from my desk the screen is 50% washed out and some colors are muted.
I hear the htc one x had the same wake lag issues and it was resolved via a software update. I wonder if we will be so lucky....
Anyone have any idea or solution to get rid of or at the very least lessen this extremely irritable wake lag?? Let me know !!
raphtal said:
This issue is present in both sony models (xperia Z & ZL). I put my ZL side by side with my old at&t branded DUAL CORE galaxy s3, a nexus 4 (same exact processor), an iphone 5, and an at&t branded htc one.... my brand new crazy expensive ZL takes WAY longer to wake up from sleep then ALL OF THEM. Every one of these phones had a BIG LEAD over my phone. How is there not a thread about this already? When I saw my old GS3 woke up way faster I was sad.... but when I saw how fast the htc one screen woke up I was straight up embarrassed. What are the odds this issue will be resolved? Developers on this forum are very capable and willing to work hard but to an extent. With so much stiff competition I have to ask how many developers will invest their time into even looking into this issue. I have tried every rom/kernel available to me at the moment to no avail. I have tried changing every setting and even eliminated the lock screen... no change. I tried raising the min. cpu speed... nothing.
To make matters worse every single one of the phones I compared my ZL to had better viewing angles and a brighter screen then the POS screen sony decided to cheap out on and stick in this phone. WHAT IS THE POINT OF HIGH PPI IF I CANT SEE ANYTHING ON THE SCREEN UNLESS I HAVE MY PROTRACTOR OUT TO MAKE SURE IM LOOKING AT THE EXACT RIGHT ANGLE. Sony should give you a free protractor key chain with the purchase of this phone I heard about this in reviews but never took it seriously because I didnt realize the extent of the issue. If I look at my phone just slightly off angle the colors are washed out and if its sitting on the table and im looking down on it from my desk the screen is 50% washed out and some colors are muted.
I hear the htc one x had the same wake lag issues and it was resolved via a software update. I wonder if we will be so lucky....
Anyone have any idea or solution to get rid of or at the very least lessen this extremely irritable wake lag?? Let me know !!
Click to expand...
Click to collapse
To be honest, I don't notice any wake lag on my device. I was using a Note 2 prior to this phone, and there were complaints about the wake lag which I too noticed. Coming to this phone, my screen is quick to wake up. I have no complaints regarding this.
Screen angle, this is something many have been complaining about but I view my device at the normal viewing angle and so far it doesn't bother me. Yes, when I look at my phone while it being on a table, the color do look washed out, but again, nothing too bad. You're complaining about the lack of brightness on the device, however where are you facing such an issue? Indoors or outdoors? I use my device at the lowest brightness and yet it is brighter than my Note 2. I have no complains over the brightness of this device.
My only issue with it is the battery life and the vividness of the color reproduced by the screen, however I am sure it can be improved by software updates.

[Q] Pros and cons?

Hello Z1 users...
I've been recently searching about this phone as I am about to buy it...
I still can't gather all the pros and cons of the phone so I can make a conclusion
whether should or should I not buy it...
I've been reading reviews but my experience says that user comments are better than reviews...
I would really love if you could type some pros and cons of this phone.
Thank you very much
Depends on which Z1 you will have as each Xperia Z1 could have individual problems. Some people including me report about heat issues that are still not solved even after the update. Just make sure that you get a problem free unit :laugh:
UltraWelfare said:
Hello Z1 users...
I've been recently searching about this phone as I am about to buy it...
I still can't gather all the pros and cons of the phone so I can make a conclusion
whether should or should I not buy it...
I've been reading reviews but my experience says that user comments are better than reviews...
I would really love if you could type some pros and cons of this phone.
Thank you very much
Click to expand...
Click to collapse
As far as GSM arena is concerned the user reviews are better than the critics, personally i've found the Z1 to be a rock solid phone and a good performer, being water proof and having a beast of a camera aren't bad additions either.
Only thing i would be concerned with buying the phone now is that there are newer phones which if given the choice i would prefer to go for, the Z2 if you wanted to go with Sony, the Z3 isn't far from being released, the LG G3, HTC M8, Galaxy S5, all have superior hardware compared to the Z1, difference isn't as big as lets say coming from an Xperia T to the Z1 but it's a difference i wouldn't ignore if i was going to commit to spending a few hundred pounds on a phone.
That being said I'm sure you'll like the Z1, rooting is easy,reverting to stock is easy, the rom's are good (not as much choice as Samsung and HTC but there are some great dev's here)
If i were you I would go to a store and have a try at it, see some of the offerings in the flesh and make your mind up that way, there are also a lot of similar threads on this forum about whether or not the Z1 is a good phone too so have a search too.
I can't make sure that I will get a free-problem unit but I hope for it .
If you could address some issues of the phone and some features of it I would be glad to hear'em
dladz said:
As far as GSM arena is concerned the user reviews are better than the critics, personally i've found the Z1 to be a rock solid phone and a good performer, being water proof and having a beast of a camera aren't bad additions either.
Only thing i would be concerned with buying the phone now is that there are newer phones which if given the choice i would prefer to go for, the Z2 if you wanted to go with Sony, the Z3 isn't far from being released, the LG G3, HTC M8, Galaxy S5, all have superior hardware compared to the Z1, difference isn't as big as lets say coming from an Xperia T to the Z1 but it's a difference i wouldn't ignore if i was going to commit to spending a few hundred pounds on a phone.
That being said I'm sure you'll like the Z1, rooting is easy,reverting to stock is easy, the rom's are good (not as much choice as Samsung and HTC but there are some great dev's here)
If i were you I would go to a store and have a try at it, see some of the offerings in the flesh and make your mind up that way, there are also a lot of similar threads on this forum about whether or not the Z1 is a good phone too so have a search too.
Click to expand...
Click to collapse
I have some restrictions with buying phones and the price in my country is fairly good...
I am 90% more on the Xperia Z1 but first I want some user reviews.
I had Xperia SP and it died before some days and before I bought it I read awesome reviews
But after buying it and seeing user reviews I saw a not-that-good phone :/...
Thank you very much
UltraWelfare said:
I have some restrictions with buying phones and the price in my country is fairly good...
I am 90% more on the Xperia Z1 but first I want some user reviews.
I had Xperia SP and it died before some days and before I bought it I read awesome reviews
But after buying it and seeing user reviews I saw a not-that-good phone :/...
Thank you very much
Click to expand...
Click to collapse
Sorry m8, i've not got any time to write a review, if you can be specific then i can try to answer some questions, there are tonnes of reviews for this phone on XDA.
dladz said:
Sorry m8, i've not got any time to write a review, if you can be specific then i can try to answer some questions, there are tonnes of reviews for this phone on XDA.
Click to expand...
Click to collapse
I wasn't asking for a big review...I was asking to write something like [Battery life is fairly OK, Performance is the best] or something like that...
Small comments on each part of the phone (Performance, battery, bugs etc.)...
Issues i've had are, the vibration has gone a bit rattley on my handset (disabled vibration on touch to fix) the odd random reboot, nothing to write home about, and the camera can appear a little grainy at times.
Like i said it's a great phone.
dladz said:
Issues i've had are, the vibration has gone a bit rattley on my handset (disabled vibration on touch to fix) the odd random reboot, nothing to write home about, and the camera can appear a little grainy at times.
Like i said it's a great phone.
Click to expand...
Click to collapse
Thank you very much ...I don't care a lot about the camera but again thank you sir.
I did have a Z1 but the phone gave the now infamous touch screen issue.
Just type in Google, "Z1 touch screen issue" and read what people have experienced
Even a complete replacement of the display and touch screen didn't fix it.
The phone is great, but the screen is the most important thing on the phone and what use is it if it doesn't work like it should?
You can try and get one, but that issue is a serious one!
Get one at your own risk. I'm getting a One M8.
D395267 said:
I did have a Z1 but the phone gave the now infamous touch screen issue.
Just type in Google, "Z1 touch screen issue" and read what people have experienced
Even a complete replacement of the display and touch screen didn't fix it.
The phone is great, but the screen is the most important thing on the phone and what use is it if it doesn't work like it should?
You can try and get one, but that issue is a serious one!
Get one at your own risk. I'm getting a One M8.
Click to expand...
Click to collapse
I saw the specific issue but it might be due to a contact with a magnet or something like that.
Also all the videos are outdated and before the kitkat update...I think SONY fixed it on 4.4 update.
The screen and the speakers are the biggest drawbacks.
Speakers are terrible and the screen washes out very badly even if you tilt it just slightly.
UltraWelfare said:
Thank you very much ...I don't care a lot about the camera but again thank you sir.
Click to expand...
Click to collapse
No probs m8
---------- Post added at 08:59 AM ---------- Previous post was at 08:58 AM ----------
D395267 said:
I did have a Z1 but the phone gave the now infamous touch screen issue.
Just type in Google, "Z1 touch screen issue" and read what people have experienced
Even a complete replacement of the display and touch screen didn't fix it.
The phone is great, but the screen is the most important thing on the phone and what use is it if it doesn't work like it should?
You can try and get one, but that issue is a serious one!
Get one at your own risk. I'm getting a One M8.
Click to expand...
Click to collapse
Actually completely forgot about the touchscreen issue, I did have that but it appears to have completely gone away now, updates seem to have helped me. I know some people weren't as lucky as me.
M8 is a good phone by the way, think a bit too much time has passed for me to be getting one though, think i might sit this contract out, something i've never done before.
The Z1 is a beautiful phone. Its large, its fast and its durable. I wouldnt trade it for any other phone including a Samsung. The only issue is that it heats up on demanding ups, but thats what you get when you enclosed a modern beast in a tight environment with no modern-day ventilation (not possible on smartphones anyway).
The differences with the Z2 are minimal, certainly not justifying the premium.
Anyway the current hardware is way ahead of the current software's recommended specifications.
dladz said:
No probs m8
---------- Post added at 08:59 AM ---------- Previous post was at 08:58 AM ----------
Actually completely forgot about the touchscreen issue, I did have that but it appears to have completely gone away now, updates seem to have helped me. I know some people weren't as lucky as me.
M8 is a good phone by the way, think a bit too much time has passed for me to be getting one though, think i might sit this contract out, something i've never done before.
Click to expand...
Click to collapse
So there might be a chance of getting a phone with the touchscreen issue?
I might have to rethink this then :/
UltraWelfare said:
So there might be a chance of getting a phone with the touchscreen issue?
I might have to rethink this then :/
Click to expand...
Click to collapse
It's chance m8, but then you take that chance with any phone you buy, if it's brand new, just test it in the shop and if it's present it'll show it's ugly head, problem occurs when you make a persistent connection with the screen and that connection is broke and then restarted, imagine a perfect line down the screen, you don't break contact but the line it split in parts due to this issue.
I myself have had two, the first one i killed by flashing a TA partition, literally dead phone but that didn't have the touchscreen issue, the 2nd one has had it but it went away.
All phones have their problems m8.
Even if the product you buy proves to be defective, you take it back and have it replaced. Pardon me but we all are grown ups with at least average IQ, right?
in my opinion, the z1 is a very solid phone. might be outdated with the z2 and the now rumored z3, but still a very good performer.
Battery = excellent. I love the battery on this phone. With regular usage, I get to 2. 5 days to 3.5 days with about 5 - 6 hrs screen on time. Haven't had a problem with the battery.
Processor = not the latest but still very capable of performing tasks that newer processors can.
Screen = honestly, people say its horrible, but it isn't like that. It is actually pretty good. I don't care about viewing angles. Its an advantage for me, it keeps the people with naughty eyes from seeing the things I am doing clearly
Speaker = could have been better. It is decent but can never outperform devices of its price range before.
Camera = awesome. just amazing. sometimes can give you grainy pictures indoors, but it is capable of getting some awesome pictures.
Perks = well, being water proof or water resistant is enjoyable. not a gimick for me. I use it. wash my phone weekly. lol. also the feel in hand is very satisfactory. the cold aluminum plus the weight of the device is good.
My personal feelings on the handset...
The Pros
It is a well rounded and well made handset that sits nicely in the hand
The camera is amazing if you can work out how to use it properly
Magnetic docking that actually works means you don't have to mess around with wires
Sony Support is pretty good
It is very fast (ignore the 'outdated' processor as it works fine)
Sony's little tweaks to Android on the handset mean it doesn't really need rooting at all
SD card support (something not all flagships offer)
Easy to root
Battery is pretty good if Stamina mode is on and the Snapdragon app is installed
The screen is simply stunning (never had a touchscreen issue or noticed it washout)
Charges reasonably quickly
It's resilient, I've dropped my second handset a fair few times and nothing is wrong yet (cracked screen on my first one)
The cons
The handset gets HOT...
The flaps eventually wear out and fall off
It reboots randomly, when it doesn't it tends to warrant a reboot anyway as it becomes laggy
Heavy use such as gaming absolutely rinses the battery
WiFi is sensitive, it doesn't always connect properly
Kirkymole said:
My personal feelings on the handset...
The Pros
It is a well rounded and well made handset that sits nicely in the hand
The camera is amazing if you can work out how to use it properly
Magnetic docking that actually works means you don't have to mess around with wires
Sony Support is pretty good
It is very fast (ignore the 'outdated' processor as it works fine)
Sony's little tweaks to Android on the handset mean it doesn't really need rooting at all
SD card support (something not all flagships offer)
Easy to root
Battery is pretty good if Stamina mode is on and the Snapdragon app is installed
The screen is simply stunning (never had a touchscreen issue or noticed it washout)
Charges reasonably quickly
It's resilient, I've dropped my second handset a fair few times and nothing is wrong yet (cracked screen on my first one)
The cons
The handset gets HOT...
The flaps eventually wear out and fall off
It reboots randomly, when it doesn't it tends to warrant a reboot anyway as it becomes laggy
Heavy use such as gaming absolutely rinses the battery
WiFi is sensitive, it doesn't always connect properly
Click to expand...
Click to collapse
Thank you very much..
I won't use it for heavy gaming and my previous phone had problems with CPU overheat so I'm OK with it ...
Random reboots can be fixed by clearing the cache I think ...

Digitizer issue?

Hey guys, so I've just recently gotten a Note 5 (W8) for pretty cheap. At first, the lack of expandable memory was really hard to handle, because I'm used to backing up everything daily. However, I've come to like the phone, because I really missed Samsung and all it's awesome features.
I purchased the phone with the caveat that it didn't respond to touch, and I was pleasantly surprised when it arrived and I saw that only a small portion of the screen was affected. Basically from a little above the dock area and below. The home, back, and recent buttons aren't affected, and I'm able to use the S-Pen on the area that doesn't respond to touches.
Before I bought the phone, I read online that the issue may be related to a bad digitizer or maybe the touch software just needed to be updated through the dialer. Well, I've completed the touch update several times and the issue still persists, so now I'm at the point where I think that this might be hardware related and I just wanted to get some opinions and expertise from you guys.
quinciebee said:
Hey guys, so I've just recently gotten a Note 5 (W8) for pretty cheap. At first, the lack of expandable memory was really hard to handle, because I'm used to backing up everything daily. However, I've come to like the phone, because I really missed Samsung and all it's awesome features.
I purchased the phone with the caveat that it didn't respond to touch, and I was pleasantly surprised when it arrived and I saw that only a small portion of the screen was affected. Basically from a little above the dock area and below. The home, back, and recent buttons aren't affected, and I'm able to use the S-Pen on the area that doesn't respond to touches.
Before I bought the phone, I read online that the issue may be related to a bad digitizer or maybe the touch software just needed to be updated through the dialer. Well, I've completed the touch update several times and the issue still persists, so now I'm at the point where I think that this might be hardware related and I just wanted to get some opinions and expertise from you guys.
Click to expand...
Click to collapse
Back when I had mine I never had any issues I had a bad uSB port and swapped mother boards a couple times but the screen and digi where the best of the whole thing lol
TheMadScientist said:
Back when I had mine I never had any issues I had a bad uSB port and swapped mother boards a couple times but the screen and digi where the best of the whole thing lol
Click to expand...
Click to collapse
I wish mine was like that, it's perfect except for that one issue. At first, I was going to attempt opening the phone and swapping out the digitizer, but after watching a few videos on the dismantle, I've decided I'm not brave enough for that. It's on the same level as opening up an S8 or a Note 8. I miss the days of the removable battery.
quinciebee said:
I wish mine was like that, it's perfect except for that one issue. At first, I was going to attempt opening the phone and swapping out the digitizer, but after watching a few videos on the dismantle, I've decided I'm not brave enough for that. It's on the same level as opening up an S8 or a Note 8. I miss the days of the removable battery.
Click to expand...
Click to collapse
Yea had to remove digi to change usb I wasn't doin it

[Fixed] Touchscreen and scrolling issue S20 FE 5G

Hello there (General Kenobi)
Just got my brand new Galaxy S20 FE 5G a few days ago but I'm experiencing the touch screen issue. My phone is up to date but I still have the problem. When I have to scroll, the screen doesn't respond at all or thinks it's a tap on the screen and it suddenly goes crazy.
It does only occur on the bottom part of the screen after I unlock my phone from a long period of non use.
I contacted Samsung and they told me to get it to a repair center. But I don't know if this will work and I'm a bit scared that getting it to the center would make things worse.
I saw that Samsung already rolled 3 updates out to fix this problem but I'm still not sure if it is a hardware or a software problem.
Did you guys face this issue? Do you think it is a hardware problem and I should repair it?
It is a good phone and after having left the Pixels because of hardware problem I'm annoyed
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
3mel said:
*WELL hello there
I get the occasional unwanted zoom in a browser or failure to respond to touch, what you're describing sounds worse than the multitouch issue others have been reporting.
I'd give serious consideration to returning that phone for a replacement or refund. the current reckoning around here seems to be that this phone got a digitizer from a cheaper price range compared to other S20s. what you describe sounds like a faulty digitizer.
is putting up with it for a couple of years not going to bug the crap out of you ?
if they offer only to repair it, accept only a new screen / digitizer / glass swap out.
Click to expand...
Click to collapse
About the famous multi-touch problem I have to admit that I tried to reproduce it but it only appeared when I was using 5 fingers (instead of 2 in the videos I saw)
I think you're right and I should get it repaired. And I'll see after that if the problem is still here I'll ask for a replacement. I will post an update as soon as I get it back
Thank you!
If you don't mind, could you let us know your phone's hardware revision number? An app called Phone Info *SAM* can show it. People would be interested to know if Samsung has made any hardware changes to the FE line.
Okay guys I'm sorry I couldn't reply before. I had to sent my phone for a repair THREE TIMES ! The first time they didn't do anything but damaged the back of my phone (replacing the screen and the battery) and the problem was still here. The second time they sent my phone back with the battery literally filled (the back of the phone was also damaged due to the battery that had filled).
I got my phone back on last Friday. Seems to be OK. They told me they couldn't reproduce the problem. They just repaired what they did wrong but didn't seem to do anything with the touchscreen.
The phone looks OK. After 1 day of use, the touchscreen seems to be OK but I would like to wait a bit before adding [FIXED] to the title of the topic
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
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I'm sorry I couldn't tell you. I bought my phone around February and it has the problem. This is the 5G variant with Snapdragon 865. I didn't even know there was a 4G variant with Snapdragon (in France, it's either 4G/Exynos or 5G/Snapdragon).
The phone is great though and now my problem seems to be fixed I'm keeping my S20FE over the Pixel 5 even though I'm a Pixel fan.
whatnow1 said:
Does anyone know if the 2021 version of FE the 4G Snapdragon (g780g I think) has the same problems with ghost touches and jittery scrolling? Can't find info on that anywhere. Deciding between the FE and 8T, but the risk of bad touchscreen is driving me away from it although it's better phone.
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https://www.reddit.com/r/GalaxyS20FE/comments/ojz2bt
actually it looks like that's the only issue he didn't have.
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
Haha I don't feel concerned about the problems that he had because coming from a Pixel 5 some of the problems he had was worse on the P5 (reception, sound quality and the fact that the device can get warm)
whatnow1 said:
That all sounds like an Exynoss version He might be wrong, maybe it is Exy?
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tap the page and it'll open the thread, he uploaded a screenshot showing it's a snapdragon.

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