Hi all, I'm currently on a GS3 with Verizon and Google Voice integration works well, I. E. Receive calls from GV number as well as using GV for voicemail and transcription (instead of Verizon voicemail).
Are there any gotchas or differences to be aware of in setting up GV with Moto X on AT&T? Or with any phone on AT&T for that matter?
Thanks!
Sent from my SCH-I535 using Tapatalk 4
Not really but I would just disable visual voicemail which is preinstalled. Other than that it's no different
No problem for me either. Indeed, you might want to disable/remove/uncheck all AT&T preloaded apps.
Oddly, I see to be having issues with getting Voice to work on my phone. It's not picking up at all as the default voicemail. I've tried uninstalling it and going through the setup again - and the phone still shows that Voice is the voicemail - but the phone will ring forever unless I manually reject the call. Anyone else experiencing this?
Rask40 said:
Oddly, I see to be having issues with getting Voice to work on my phone. It's not picking up at all as the default voicemail. I've tried uninstalling it and going through the setup again - and the phone still shows that Voice is the voicemail - but the phone will ring forever unless I manually reject the call. Anyone else experiencing this?
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Click to collapse
Do you have it properly forwarding the call to your google voice number? That needs to be edited in the phone settings.
rmead01 said:
Do you have it properly forwarding the call to your google voice number? That needs to be edited in the phone settings.
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Click to collapse
Yeah, in the phone settings it lists google voice as the voicemail provider.
Just wanted to update - my issue was that when I swapped to this phone, AT&T forgot to enable voicemail to it. So now it's working again.
Rask40 said:
Just wanted to update - my issue was that when I swapped to this phone, AT&T forgot to enable voicemail to it. So now it's working again.
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Click to collapse
I had the same issue. I just got off the phone with customer service and they had to put the vm soc back on my account.
Wonder how many other people have the same issue and haven't realized it yet?
pchoi94 said:
Hi all, I'm currently on a GS3 with Verizon and Google Voice integration works well, I. E. Receive calls from GV number as well as using GV for voicemail and transcription (instead of Verizon voicemail).
Are there any gotchas or differences to be aware of in setting up GV with Moto X on AT&T? Or with any phone on AT&T for that matter?
Thanks!
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Google voice works just fine on my moto x also.
But after 2 years of using google voice; Im finally getting rid of it. Im tired of the MMS headaches. Tired of waiting for google to find a solution.
This may or may not help anyone. But Google voice on all my phones and my nexus 4 worked great for years. Recently my ATT accountgot hhacked and my entire account had to be re provisioned. This defaulted to the newer voicemail service and Googlevoice no longer can register. So instead iI just set all forwarding to my Google voice number and it functions the same way.
Supposedly getting ATT to put me back on the old style voicemail is a difficult task to convincethe reps to do. Take ffor what its worth. This is my nexus 4 too and Google voice just can't register as voicemail for some reason.
Related
I'm starting a new thread for this as it looks like the original update thread is not the best place to ask. As with other Turbo owners, the recent update broke my phone's ability to use Google Voice for my voicemail. Anyone know of a fix for this? Thanks in advance.
Yep, this happened to me as well. My only solution was to uninstall it, then reinstall, and go through the process of setting it up again. I also deleted it off of the Google Voice web interface as well. When you re-add it they ask you to confirm it, then you go through a few steps which involves dialing a string of numbers to set it all up again. I had no voicemail for a couple days before I realized it was broken. Can confirm it is working again after starting from scratch on the setup.
Just noticed the issue when I read about it here. I uninstalled Google Voice from my device and then reinstalled it and reconfigured. Seems to work now...
Thank you both! Works fine now.
I just had to reforward it with *71.
Not a problem.
I've done the forwarding and set up thru google voice, then opt in for Hangouts to manage it
Enabling Advanced Calling gets rid of any call forwarding you set up. That's why your voicemail stopped working. All you should have to do is set up your call forwarding again and it should work.
As a side note, disabling Advanced Calling also resets call forwarding. VoLTE doesn't work great for me, as I don't have a reliable LTE signal at home. So, I disabled it and discovered my old calling forwarding settings didn't come back.
I have GV "working" again....however, when a number is forwarded to GV (because I choose not to answer), it rings FOREVER before GV picks up. It used to be an immediate pickup prior to the update.
This is still an issue for me, I keep reforwarding my calls and they don't stay forwarded. It seems like it's just a couple hours before it resets.
crashcarstar said:
This is still an issue for me, I keep reforwarding my calls and they don't stay forwarded. It seems like it's just a couple hours before it resets.
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Click to collapse
Are you turning off Advanced Calling? That will reset it.
adrynalyne said:
Are you turning off Advanced Calling? That will reset it.
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Click to collapse
No.
FWIW I just signed up to Verizon and got a Droid turbo for myself and a note 4 for my fiancé. I couldn't get Google voice to configure at all, on the Note it works flawlessly. So now I have a note. The techs there were obviously baffled. I'd still have the turbo if it wasn't for lack of GV.
Clear data/cache and reinstall/reconfigure. Haven't had any problems since I did that after the update. Didn't have any problems before the update either.
No one likes to use the hangouts for Google voice? Download the hangouts dialer and you're all set. Oh, go to settings and select ring this device for calls.
How I was doing it was I set GV to to make and answer all calls. It'll attempt to ring then give up. I'm going back to Verizon tonight. I like the Note 4 but it is pretty big. The only thing other than the turbo that I like is the Xperia z3v. I don't mind the incrementally weaker hardware paired with a 1080p screen. Waterproof is also a big plus.
gordonzhao said:
No one likes to use the hangouts for Google voice? Download the hangouts dialer and you're all set. Oh, go to settings and select ring this device for calls.
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Click to collapse
I only use it for Voice Mail
what phone number do i put in for call forwarding my Verizon # or my Google Voice # ? I tried to just uninstall Google voice but it still isn't working, im not sure what i should try next?
1barlog17 said:
what phone number do i put in for call forwarding my Verizon # or my Google Voice # ? I tried to just uninstall Google voice but it still isn't working, im not sure what i should try next?
Click to expand...
Click to collapse
You want to put your google voice number.
See this thread for more info: http://forum.xda-developers.com/droid-turbo/general/fix-google-voice-forwarding-advanced-t2980980
im running chroma and want visual voice mail, so I called Verizon and disabled vvm and put on basic, tried setting up google voice no go. figured I had to have vvm turned on so I turned it back on, still didn't work. for the sake of time I disabled vvm again and put it to basic, now im getting the gargled text messages and voice mail notifications idk if itll turn off on its own? maybe it has to process in their system because so many changes?? if I wanted VVM google voice to work is there any easy instructions and should it be set to basic?? it kept saying in setup my account isn't supported when I had it set to google voice.
imablackhat said:
im running chroma and want visual voice mail, so I called Verizon and disabled vvm and put on basic, tried setting up google voice no go. figured I had to have vvm turned on so I turned it back on, still didn't work. for the sake of time I disabled vvm again and put it to basic, now im getting the gargled text messages and voice mail notifications idk if itll turn off on its own? maybe it has to process in their system because so many changes?? if I wanted VVM google voice to work is there any easy instructions and should it be set to basic?? it kept saying in setup my account isn't supported when I had it set to google voice.
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Click to collapse
First, for your issue, from what I've read VVM doesn't play nice with ROM's, need to be stock. I hope I'm incorrect, others likely will chime in ...
I've got the opposite issue, stock N6, not rooted or unlocked yet, and it prompts me to install the VVM app for any VM's I get (bought from VZW), I do not want VVM, and VVM is NOT enabled on my account, never has been.
How might I get my N6 VM notifications to act like I expect, and not an ad for VVM?
i know you can uninstall the Verizon vvm and call them and have it set to basic, I did on my stock phone. but now I want a rom and vvm.
imablackhat said:
i know you can uninstall the Verizon vvm and call them and have it set to basic, I did on my stock phone. but now I want a rom and vvm.
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Click to collapse
You can't use Verizon VVM on anything but stock. No matter how much you want it.
RW-1 said:
I've got the opposite issue, stock N6, not rooted or unlocked yet, and it prompts me to install the VVM app for any VM's I get (bought from VZW), I do not want VVM, and VVM is NOT enabled on my account, never has been.
How might I get my N6 VM notifications to act like I expect, and not an ad for VVM?
Click to expand...
Click to collapse
Turn off enhanced LTE on the phone. On your Verizon account disable HD voice and switch to basic voice mail. Obviously you will lose VoLTE but that's the only way to get regular basic voicemail.
stevexyz0 said:
Turn off enhanced LTE on the phone. On your Verizon account disable HD voice and switch to basic voice mail. Obviously you will lose VoLTE but that's the only way to get regular basic voicemail.
Click to expand...
Click to collapse
I hate to say I don't know how to turn off enhanced LTE on the N6, however, as far as the account goes, I don't have HD voice turned on, nor VoLTE, which is why this is so annoying.
I was on regular basic Voicemail, until I switched to the N6 as an edge upgrade, and hadn't done anything other than have it activated on my line.
RW-1 said:
I hate to say I don't know how to turn off enhanced LTE on the N6, however, as far as the account goes, I don't have HD voice turned on, nor VoLTE, which is why this is so annoying.
I was on regular basic Voicemail, until I switched to the N6 as an edge upgrade, and hadn't done anything other than have it activated on my line.
Click to expand...
Click to collapse
You sure it's not set on your account? They probably set it automatically when you activated the new phone. They were calling it advanced calling 1.0 at one point. On the phone go to settings, More, and then cellular networks. If you don't see enhanced LTE there its because it's off on your account and the phone setting doesn't matter.
IMHO I would never give up VoLTE to get basic voicemail but to each his own.
It's also possible something changed in 5.1 but I thought the plain VM indicator worked briefly for me after the 5.0.1 to 5.1 upgrade before I turned VoLTE on.
stevexyz0 said:
You sure it's not set on your account? They probably set it automatically when you activated the new phone. They were calling it advanced calling 1.0 at one point. On the phone go to settings, More, and then cellular networks. If you don't see enhanced LTE there its because it's off on your account and the phone setting doesn't matter.
IMHO I would never give up VoLTE to get basic voicemail but to each his own.
It's also possible something changed in 5.1 but I thought the plain VM indicator worked briefly for me after the 5.0.1 to 5.1 upgrade before I turned VoLTE on.
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Click to collapse
Nope, not there, never had advanced calling turned on, I had thought about it for both my wife and I, as she has a GS5, but left it for now settling into the N6...
I wouldn't give up VoLTE either just for the VM, but I hadn't yet pulled the trigger on it yet ...
It's not a deal breaker for me, just annoying as all get out, triggers my OCD which all of us here have in regards to their device hehehe.
I suppose I could call a VZ rep and have them look at the account, but truthfully that always worries me whenever one of them are in there ...
If you have any other suggestions, I'm game to listen ...
RW-1 said:
Nope, not there, never had advanced calling turned on, I had thought about it for both my wife and I, as she has a GS5, but left it for now settling into the N6...
I wouldn't give up VoLTE either just for the VM, but I hadn't yet pulled the trigger on it yet ...
It's not a deal breaker for me, just annoying as all get out, triggers my OCD which all of us here have in regards to their device hehehe.
I suppose I could call a VZ rep and have them look at the account, but truthfully that always worries me whenever one of them are in there ...
If you have any other suggestions, I'm game to listen ...
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Click to collapse
If you don't have Advanced Calling turned on then you don't have HD Calling nor VoLTE, they are bundled together. Anyway, no further suggestions but good luck
Just to let you know I have my basic voice mail working and I have advanced calling 1.0 turned on and my HD Calling and VoLTE is working.
I had a lot of trouble with Verizon because they couldn't figure out how to turn the visual voice mail off right. took about 10 phone calls to tech support to get it right.
I was getting the gargled text messages and voice mail notifications just like you.
Don't give up just keep calling back till you get somebody who knows what they are doing!
I knew it wasn't the phone or the sim card, I swapped another sim from a different number and the voice mail worked on the nexus 6.
Good luck!
kae9797 said:
Just to let you know I have my basic voice mail working and I have advanced calling 1.0 turned on and my HD Calling and VoLTE is working.
I had a lot of trouble with Verizon because they couldn't figure out how to turn the visual voice mail off right. took about 10 phone calls to tech support to get it right.
I was getting the gargled text messages and voice mail notifications just like you.
Don't give up just keep calling back till you get somebody who knows what they are doing!
I knew it wasn't the phone or the sim card, I swapped another sim from a different number and the voice mail worked on the nexus 6.
Good luck!
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Click to collapse
Thanks to the both of you, I have yet to call them, but figure something is likely borked from the activation of the new phone, for as large as they are I've seen too many botched provisioning issues lately
Don't know when I'll get to it, but I appreciate the input!
Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?
PsiPhiDan said:
Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?
Click to expand...
Click to collapse
Google Voice if you find no solution
PsiPhiDan said:
Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?
Click to expand...
Click to collapse
Google voice
*71 GV#
*90 GV#
*92 GV#
Deactivate
*73
*900
*902
https://play.google.com/store/apps/details?id=com.motorola.visualvoicemail&hl=en
PsiPhiDan said:
Not sure if this is my account only but am I supposed to have basic Visual Voicemail on my Note 8 with Verizon? I don't even see a tab for VM in my phone app. I know Verizon has a premium VVM that costs money but isn't a basic one free? Or am I stuck calling in?
Click to expand...
Click to collapse
Yes, you should have basic VVM service. Call customer service to make sure it is provisioned correctly in your account.
I had the same issue last year when I went back and forth between an iPhone and Note. VVM wasn't working on my Note and was forcing me to call in. The VZW rep was able to quickly fix everything. FYI though, they will need to reset your voicemail so any saved messages will be deleted during this process.
If you log into your account and block visual voicemail basic you will get an alert on your phone saying you have a new voicemail. When you select the notification you will automatically call voicemail the old legacy way. Just another option.
Sent from my SM-N950U1 using XDA-Developers Legacy app
ucsdsig13 said:
Yes, you should have basic VVM service. Call customer service to make sure it is provisioned correctly in your account.
I had the same issue last year when I went back and forth between an iPhone and Note. VVM wasn't working on my Note and was forcing me to call in. The VZW rep was able to quickly fix everything. FYI though, they will need to reset your voicemail so any saved messages will be deleted during this process.
Click to expand...
Click to collapse
That worked (but I didn't lose my saved messages!). They just reset my voicemail on their end.
Thanks everyone!
I got unlocked S10e yesterday and when I put my sim in, the phone restarted to get carrier settings. All seems to be working, but I don't have the option in the dialer for VVM and any voicemail comes as a standard(not visual). As a plan B, I downloaded T-Mobile's VVM app and it works. I also have Pixel 2 and it comes with build in VVM
Charkatak said:
I got unlocked S10e yesterday and when I put my sim in, the phone restarted to get carrier settings. All seems to be working, but I don't have the option in the dialer for VVM and any voicemail comes as a standard(not visual). As a plan B, I downloaded T-Mobile's VVM app and it works. I also have Pixel 2 and it comes with build in VVM
Click to expand...
Click to collapse
This! Does anyone know how to display TMobile vm in the built in dialer? I never figured that out on my note 9 and instead had to use the stupid and ugly TMobile visual voicemail app. My unlocked international Huawei mate 20 pro shows my TMobile VMS within it's dialer, why can't Samsung do the same!?
I don't think we can
mike2518 said:
This! Does anyone know how to display TMobile vm in the built in dialer? I never figured that out on my note 9 and instead had to use the stupid and ugly TMobile visual voicemail app. My unlocked international Huawei mate 20 pro shows my TMobile VMS within it's dialer, why can't Samsung do the same!?
Click to expand...
Click to collapse
I have been bashing my head against the wall trying to get this figured out as well. I bought the Note 9 U1 (Unlocked) version from BestBuy and flashed the beta version of TMo firmware on it, and built-in VVM worked fine.
Same process on my S10 is not yielding the same results, and it's really frustrating.
I also bought one for my wife, and we still can't use the Chat function in the default SMS app, because I am not going to flash her to the TMo firmware until I make sure VVM will work. TMo's VVM app is like someone started to make an app, then just vomited pink kool aid all over it and called it a day.
I talked to TMo support about it, and they ultimately told me that the only one they can support is the TMo app, not the built in one.
I did this for my note8 I wonder if it'll work for s10
https://www.reddit.com/r/tmobile/comments/71fo0s/how_to_get_native_visual_voicemail_working_on_the/
I just use YouMail for voicemail. It works great for me.
google voice as well
I don't think you can, not unless you flash the TMobile firmware.
Btw... I'm also on TMobile, and I have all unanswered/unreachable calls forwarded to my google voice account (so it effectively is my voice mail).
Kjn246 said:
I don't think you can, not unless you flash the TMobile firmware.
Btw... I'm also on TMobile, and I have all unanswered/unreachable calls forwarded to my google voice account (so it effectively is my voice mail).
Click to expand...
Click to collapse
Do you have o use the google voice app just for your voicemail? Does it transcribe it?
I've always found it odd that someone can use an unlocked phone using a T-Mobile or AT&T sim with MVNOs and they can get VVM or wifi calling, but AT&T and T-Mobile can't give those features to their direct customers. I have an AT&T sim in my unlocked S10 like I did with an unlocked S9 and have an MVNO for my carrier, yet I have always had both wifi calling and visual voicemail. That makes me believe AT&T and T-Mobile can activate these services on an unlocked phone, they just don't want to.
Shuthefrontdoor said:
Do you have o use the google voice app just for your voicemail? Does it transcribe it?
Click to expand...
Click to collapse
Yes, it does transcribe it. I think TMobile charges you extra for transcription?
The nice thing about Google Voice is that you can also use it as a secondary line, you can check your voicemail via web, and you can set any mobile number you have from any carrier forward to your google voice #, so your voicemails are retained even after switching carriers.
However, unlocked or not, it doesn't integrate with your dialer and you still need separate app for it.
So I have bee using ROG Phone 2 Indian version on T-Mobile for last 2 days and occasionally missing calls.. phone doesn't ring and goes directly to voicemail... Happens 1 in 5 calls...
ram4ufriends said:
So I have bee using ROG Phone 2 Indian version on T-Mobile for last 2 days and occasionally missing calls.. phone doesn't ring and goes directly to voicemail... Happens 1 in 5 calls...
Click to expand...
Click to collapse
Your using a non us approved phone. What would you expect? No volte, means no calls if 3g is not available.
ram4ufriends said:
So I have bee using ROG Phone 2 Indian version on T-Mobile for last 2 days and occasionally missing calls.. phone doesn't ring and goes directly to voicemail... Happens 1 in 5 calls...
Click to expand...
Click to collapse
Get on with Tmobile Support and order a Cellspot booster, makes a world of difference. Worked for me.
they'll ship it to you next day.
suzook said:
Your using a non us approved phone. What would you expect? No volte, means no calls if 3g is not available.
Click to expand...
Click to collapse
India ROG 2 is not much different from US one.. bands are almost the same
Pointmanipo said:
Get on with Tmobile Support and order a Cellspot booster, makes a world of difference. Worked for me.
they'll ship it to you next day.
Click to expand...
Click to collapse
I have good network coverage at my home.. do I still need the booster?
ram4ufriends said:
I have good network coverage at my home.. do I still need the booster?
Click to expand...
Click to collapse
In that case no, the booster is only for home. You can download and install LTE Discover, it cycles your cell radio for better reception without restarting your phone.
ram4ufriends said:
India ROG 2 is not much different from US one.. bands are almost the same
Click to expand...
Click to collapse
Lol, yup, that's why he's missing calls. Not just about bands, but no volte. If you have no 3g, no calls.
Running into the same issue. Didn't realize it at first, but 3 different friends have told me when they call me it goes straight to voicemail. I bought the ROG 2 on launch here in the US off their website. I have the WW US VERSION but no VoLTE is killing me. Didn't think it was gonna affect me this much. Kinda torn on what to do now.
no go0d said:
Running into the same issue. Didn't realize it at first, but 3 different friends have told me when they call me it goes straight to voicemail. I bought the ROG 2 on launch here in the US off their website. I have the WW US VERSION but no VoLTE is killing me. Didn't think it was gonna affect me this much. Kinda torn on what to do now.
Click to expand...
Click to collapse
Good to know I am not the only one... I have forwarded my calls to Google Voice number and installed Hangouts Dialer on my phone... So any T-Mobile calls with this issue will be forwarded to my Google voice number on my ROG Hangouts app and problem solved...
ram4ufriends said:
Good to know I am not the only one... I have forwarded my calls to Google Voice number and installed Hangouts Dialer on my phone... So any T-Mobile calls with this issue will be forwarded to my Google voice number on my ROG Hangouts app and problem solved...
Click to expand...
Click to collapse
Can you explain a little more on how I would do this. I have a Google voice number.
If a friend calls my ROG phone and it goes straight to voicemail, how will my Google voice notify me? I see the option if someone calls my Google voice then it will forward it to my ROG phone but not the other way around.
no go0d said:
Can you explain a little more on how I would do this. I have a Google voice number.
If a friend calls my ROG phone and it goes straight to voicemail, how will my Google voice notify me? I see the option if someone calls my Google voice then it will forward it to my ROG phone but not the other way around.
Click to expand...
Click to collapse
Auto forward from your T-Mobile number to Google Voice Number... Install Hangouts and Hangouts Dialer..
Phone - Settings - Call - Carrier related - Call forwarding - SIM 1 - I enabled forward for last 3 options to my Google voice number...
Now open Google Hangouts and Settings... You should see Google Voice listed under it to accept incoming calls and messages...
ram4ufriends said:
Auto forward from your T-Mobile number to Google Voice Number... Install Hangouts and Hangouts Dialer..
Phone - Settings - Call - Carrier related - Call forwarding - SIM 1 - I enabled forward for last 3 options to my Google voice number...
Now open Google Hangouts and Settings... You should see Google Voice listed under it to accept incoming calls and messages...
Click to expand...
Click to collapse
Thank you for this!!!
The issue is consistent across all our ROG2s with TMobile
We tested the ROG2 as a replacement for our company phones and it was well received by all. However, we also began noticing missed calls with all the phones that were on T-Mobile. Keep in mind that the original one we purchased for testing was the China version (that blocks Google until rooted) and the rest are a mix of the USA version and the international version, so we have all three. Some are rooted, most are stock but they all have this problem. It turns out that, if you change the T-Mobile network to 2G/3G instead of 2G/3G/4G, it rings every time. FYI
no go0d said:
Can you explain a little more on how I would do this. I have a Google voice number.
If a friend calls my ROG phone and it goes straight to voicemail, how will my Google voice notify me? I see the option if someone calls my Google voice then it will forward it to my ROG phone but not the other way around.
Click to expand...
Click to collapse
My guess is you would have to set up call forwarding with your carrier.
Alternatively: Port your number to google voice and get a new number for your actual phone, then set up the google voice to forward to your new number. This way any missed calls land on google voice and you can still make calls out.