Anyone able to get the SIM unlock code from AT&T? - Galaxy S 4 Active Q&A, Help & Troubleshooting

I had the AT&T Galaxy Note and was able to get the SIM unlock code by calling them.
However, for the S4 Active, I couldn't. Called twice and the respond is that "we do not give out unlock code for this phone".

lanwarrior said:
I had the AT&T Galaxy Note and was able to get the SIM unlock code by calling them.
However, for the S4 Active, I couldn't. Called twice and the respond is that "we do not give out unlock code for this phone".
Click to expand...
Click to collapse
AT&T has an online unlock request form - can't hurt to try that...
Not sure if I can post links, so just Google "AT&T online unlock".

IMissPalmOS said:
AT&T has an online unlock request form - can't hurt to try that...
Not sure if I can post links, so just Google "AT&T online unlock".
Click to expand...
Click to collapse
I did try that, but I got an error saying "Currently, this device cannot be unlocked"
Maybe the phone is too new?

ATT unlock code
lanwarrior said:
I had the AT&T Galaxy Note and was able to get the SIM unlock code by calling them.
However, for the S4 Active, I couldn't. Called twice and the respond is that "we do not give out unlock code for this phone".
Click to expand...
Click to collapse
I got the GS4 Active about 1.5 months ago. Called ATT and they instantly gave me the unlock code. Been using the phone on T-Mobile since.

dcassity said:
I got the GS4 Active about 1.5 months ago. Called ATT and they instantly gave me the unlock code. Been using the phone on T-Mobile since.
Click to expand...
Click to collapse
Awesome! I will try the chat tomorrow.
Wait, is your phone on contract or not? Curious they'll give the unlock code after just 1.5 months.

dcassity said:
I got the GS4 Active about 1.5 months ago. Called ATT and they instantly gave me the unlock code. Been using the phone on T-Mobile since.
Click to expand...
Click to collapse
Same here. I'd call back until you get a rep that knows what they're doing. As long as you bought the phone at retail price and have the receipt they will give you the code. I had no problem getting 2 of them done while I was in Hawai'i and I'm not an ATT cust whatsoever (aside from buying the S4As)

But does the phone do wifi tether now?

Thanks for the help guys. I did the chat on AT&T website and got the code.

Related

Unlock Codes

How do I check to see if my Vivid is unlocked?
I know I can use a non AT&T card (it's unlocked)but I want to use the keypad method where you enter a string of numbers and the network lock on off screen shows.
If your an att customer you can call care and request an unlock code. If not search online for an unlock site there are many.
Sent from my HTC PH39100 using xda premium
drewdatrip said:
If your an att customer you can call care and request an unlock code.
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
This may or may not work. ive been on the phone with att 4 times in the past week for periods of up to 2 hours and i kept getting told that "the system shows that your device doesnt currently have a unlock code available. And, the system shows there is no date for when that unlock code will be available."
i thought this was att giving me the run around...over and over again... but apparently, after taking to three managers, and getting 2 call backs from dropped calls, theyre serious..
I am ofcourse talking about the sim unlock and not the bootloader unlock.
Carriers Put Delays on Unlock Codes
When I had my HD2 on T-Mobile, their stated policy was to require a minimum of 90 days on the account before they would provide an unlock code. After that time, I was able to get one from T-Mobile with no problem. AT&T probably has a similar policy. You might could get it early if you wanted to use the phone overseas with a local SIM.
brucegil said:
When I had my HD2 on T-Mobile, their stated policy was to require a minimum of 90 days on the account before they would provide an unlock code. After that time, I was able to get one from T-Mobile with no problem. AT&T probably has a similar policy. You might could get it early if you wanted to use the phone overseas with a local SIM.
Click to expand...
Click to collapse
thats the exact reason i gave them. I am going overseas and i need it unlocked. i have found that it is possible to get it sim unlocked though. just have to pay between 25-45 dollars at any site offering it. just be careful which site you want, as alot of them look.. less than dependable.
If someone successfully unlocked their Vivid from one of these website, please post the URL. Thank you.
cellunlocker.net I'm in the Army and i spoke to att and they told me the same thing about that they cant give me the unlock code or some BS. google'd and found this site and in like 20 minutes i got the email with the code. But you have to have a non att sim card to do it. thankfully my cousin has tmobile and i used his sim card.
Unlock code for LG P925
I've been searching for about an hour on how to unlock my LG thrill so i can use it when i go back to the Philippines... can anybody help me? any website i can go to and get the unlock code for free?
PinoyPits said:
I've been searching for about an hour on how to unlock my LG thrill so i can use it when i go back to the Philippines... can anybody help me? any website i can go to and get the unlock code for free?
Click to expand...
Click to collapse
maybe try the LG Thrill section???
i mean, dang dude, you are in the HTC area....
PinoyPits said:
I've been searching for about an hour on how to unlock my LG thrill so i can use it when i go back to the Philippines... can anybody help me? any website i can go to and get the unlock code for free?
Click to expand...
Click to collapse
Read the post. Some answers are universal. And maybe ask in the correct section forum and phone...
Sent from my HTC PH39100 using xda premium
Cellunlock.net
I seriously recommend this website.
http://www.cellunlock.net/
I've unlocked a handful of Blackberry/Android phones for oversea use shenanigans for friends and family.
I used to be apart of the Crackberry forums and attained this coupon code in the past for 50% off ALL Unlock codes: crackb50
Enjoy.
ATT Htc Vivid
I have purchased this phone last month from someone and have tried to unlock it with the code that I purchased from website and it did not work. HOw and where do I get unlcock this phone?

[Q] Unlocking Samsung Ativ S neo

Hello all,
Firstly appologies if I'm on the wrong thread I couldn't find one for the Ativ S neo.
I've just bought a Samsung Ativ S neo locked to AT&T, I thought I would only be a question of paying for the unlock code et voila. But the 2 unlocking company I have used so far could not get a code. I was wondering if someone here had similar experience and if they manage to sort it out.
Thanks in advance,
Cheerio
I thought the Neo was on Sprint only? In any case, have you tried talking to AT&T directly?
It was extremely recent.
GoodDayToDie said:
I thought the Neo was on Sprint only? In any case, have you tried talking to AT&T directly?
Click to expand...
Click to collapse
AT&T release their Neo in November. I've tried to phone them but gave up aafter a while being sent from service to service, I try to send them an email but it came back saying that they don't deal with customer care by email anymore. I'll try to call them again, the 8hrs difference makes it a bit tricky ...
LouPapy said:
Hello all,
Firstly appologies if I'm on the wrong thread I couldn't find one for the Ativ S neo.
I've just bought a Samsung Ativ S neo locked to AT&T, I thought I would only be a question of paying for the unlock code et voila. But the 2 unlocking company I have used so far could not get a code. I was wondering if someone here had similar experience and if they manage to sort it out.
Thanks in advance,
Cheerio
Click to expand...
Click to collapse
I have the exact same problem. I also tested with two different services and non of them was able to unlock my device both said that they couldn't find my imei in the database.
I've called them twice now and both time they told me I need to have an account with them to get te unlock code. If there is anyone with an AT&T account willing to help to would be appreciated, it's free for you I could reward you for your help...
PM me if willing.
Cheerio
I have ordered a at&t go sim from eBay hopping that when I register it I will be a costumer. Don't know if that will work but guess it's worth a shot.
borgchrist1 said:
I have ordered a at&t go sim from eBay hopping that when I register it I will be a costumer. Don't know if that will work but guess it's worth a shot.
Click to expand...
Click to collapse
Please let me know if you succeed. I had no luck with AT&T nor with unlocking website. I have a brand new phone that I can't use, very frustrating.
LouPapy said:
Please let me know if you succeed. I had no luck with AT&T nor with unlocking website. I have a brand new phone that I can't use, very frustrating.
Click to expand...
Click to collapse
Of course, haven't got my sim yet. Expecting it next week.
Don't know if it's true but I read somewhere that you must activate the phone with an at&t sim before entering an unlock code or it will get permanently locked.
ativ s neo unlocked
borgchrist1 said:
Of course, haven't got my sim yet. Expecting it next week.
Don't know if it's true but I read somewhere that you must activate the phone with an at&t sim before entering an unlock code or it will get permanently locked.
Click to expand...
Click to collapse
I've finally managed to get it unlocked through "theunlockingcompany.com" At first they didn't have the code and refunded me straight away asking me to check with them by email in 2-3 weeks, which I did and they now gave me the code. It cost me £18
No need for AT&T sim card.
Cheerio
can sprint ATIV S neo sim unlock ?
Can ativ S neo be flashed with i8750 rom, i would like to have 4G and local italian rom on ativ S (phone has been stolen and i need a new one)
have got code
me faced the same issue , submitted order to attlumiaunlockcode.com at that time code was not found. it received an email few days before that codes are available for AT&T Samsung Ativ s neo .. so submitted order again,now my phone is unlocked. hope my answer is helpful for you. Thanks

Officially sim unlocked using the T-Mobile app!

Posted in a couple threads but thought I should start a new one so that people could give it a try if they wanted...
I can tell you that I have had my S6 for about 4 days and I put my prepaid sim card in it instead of the one it came with (had to create a postpaid account so that I could get this phone!). I tried to unlock with the app on the phone and it told me NO, I am not eligible to do that, but I just tried it a 3rd time about 30 mins ago and BOOM! I am permanently unlocked and can confirm that AT&T works great! The phone rebooted and it automatically froze the unlock app. LOL I un froze the app and sure enough, I am perm unlocked! Not bad for using the phone for less than a week and not calling T-Mobile even once to ask. Just wanted to give people a heads up in case u wanted to try this yourself with a pre-paid sim (if u have a prepaid account, of course). I love my $30 plan! :good:
Damn might have to try this out. Thanks!
omg. att customer here. I want to get a Tmobile phone for a long time (unlocked bootloader)
Can you tell me how did u order it and unlock it more specific?
ksj0823 said:
omg. att customer here. I want to get a Tmobile phone for a long time (unlocked bootloader)
Can you tell me how did u order it and unlock it more specific?
Click to expand...
Click to collapse
TMOBILE S6 has an unlocked bootloader - BUT the SIM CARD is locked - the guy who posted here was apparently a long time customer on TMOBILE and because he has had an active account for longer than 40 days, he can unlock his sim card using the ap that comes on the phone. BUT if you want to use tmobile S6 on ATT - y ou may have to wait 40 days to get the SIM Card unlocked - unless you possibly know someone who has been on TMOBILE for a while and they let you use their SIM Card to get your phone unlocked....
mocsab said:
TMOBILE S6 has an unlocked bootloader - BUT the SIM CARD is locked - the guy who posted here was apparently a long time customer on TMOBILE and because he has had an active account for longer than 40 days, he can unlock his sim card using the ap that comes on the phone. BUT if you want to use tmobile S6 on ATT - y ou may have to wait 40 days to get the SIM Card unlocked - unless you possibly know someone who has been on TMOBILE for a while and they let you use their SIM Card to get your phone unlocked....
Click to expand...
Click to collapse
so just put friends tmobile sim in there, and launch that app right after? or..... u are saying I HAVE TO let my friend play with my NEW S6 for few days. then use that app to unlock it.
Any other way I can get unlocked tmobile devices? I think last time I saw staples.com was selling unlocked tmobile lg g3.
ksj0823 said:
so just put friends tmobile sim in there, and launch that app right after? or..... u are saying I HAVE TO let my friend play with my NEW S6 for few days. then use that app to unlock it.
Any other way I can get unlocked tmobile devices? I think last time I saw staples.com was selling unlocked tmobile lg g3.
Click to expand...
Click to collapse
I am not the one who discovered this - but from my understanding - you should be able to put the TMOBILE Sim Card into the phone (from the friend who has been on TMOBILE for a long time) and from what someone else said, the unlock ap wil unlock hyour phone. Then switch the Sim Card with the ATT sim card and you should be good to go.
Check oout the QA Thread for details - here is the post where someone else explained it: http://forum.xda-developers.com/tmobile-galaxy-s6/help/unlocked-s6-att-t3069140/page2 GOOD LUCK -i hope it works for you - I don't know anyone on TMOBILE so I can't try it myself yet...
mocsab said:
I am not the one who discovered this - but from my understanding - you should be able to put the TMOBILE Sim Card into the phone (from the friend who has been on TMOBILE for a long time) and from what someone else said, the unlock ap wil unlock hyour phone. Then switch the Sim Card with the ATT sim card and you should be good to go.
Check oout the QA Thread for details - here is the post where someone else explained it: http://forum.xda-developers.com/tmobile-galaxy-s6/help/unlocked-s6-att-t3069140/page2 GOOD LUCK -i hope it works for you - I don't know anyone on TMOBILE so I can't try it myself yet...
Click to expand...
Click to collapse
thanks a lot.
Tmobiles coverage sxck in my area.
ksj0823 said:
thanks a lot.
Tmobiles coverage sxck in my area.
Click to expand...
Click to collapse
mine too. really bad by comparison to ATT
mocsab said:
TMOBILE S6 has an unlocked bootloader - BUT the SIM CARD is locked - the guy who posted here was apparently a long time customer on TMOBILE and because he has had an active account for longer than 40 days, he can unlock his sim card using the ap that comes on the phone. BUT if you want to use tmobile S6 on ATT - y ou may have to wait 40 days to get the SIM Card unlocked - unless you possibly know someone who has been on TMOBILE for a while and they let you use their SIM Card to get your phone unlocked....
Click to expand...
Click to collapse
There seems to be some misinformation in this thread. I am a prepaid customer who hops around from different prepaid companies for the best rate plan/price and am currently with Harbor Mobile (T-Mobile agent) and I purchased some minutes for my prepaid $30 plan on T-Mobile prior to grabbing the S6 JUST so i could test out the unlocking. The unlock rules apply to each device that are on your account so while I may have been on T-Mobile prepaid for about a year, it was off and on and NOT continuous service which you must have at least 40 days of continuous service PER device that u want to unlock. So, I unlocked my Note 4 a couple of months ago through them but I just received my S6 so I would have had to wait 40 days to get my unlock because it's a new device AND I have failed to maintain continuous service for 40 days anyways, even if the other rule applied. Also, the reason I mentioned that it worked on the 3rd or 4th day I had the phone is because it literally takes T-Mobiles system that damn long for them to actually tell which device you have on their network. I don't know why they can't tell right away but I have swapped devices many times and I have found out that the 3 day rule applies ( at least to prepaid) cause when I call them up for a question or problem after I have swapped my phone they have no idea which one I'm using so anyway, I just wanted to give some more insight on what I have experienced through my time with T-Mobile prepaid and how their system works based on what I have been told and my experiences. I can almost guarantee you aren't just going to be able to throw your buddies sim in and unlock your phone! That would just be waaaay too easy and why would any carrier want to give you the easy way out?? LOL Anyways, take care guys and hopefully I helped answer a few questions. I will be off and on so I can answer any questions u may have relating to my experiences. You most certainly can try any method you think may work but I think I got lucky somehow and really it was VERY odd! I think it will be figured out very soon though so no need to worry as we already know they can be unlocked and I already confirmed this model works with AT&T 100%. :good:
Were u rooted when u unlocked it?
Sent from my SM-G920T using XDA Free mobile app
shooterlgk said:
Were u rooted when u unlocked it?
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Sure was! I had some thing froze as well...
Can u share? ..I was just messing with the unlock app and I just kept clicking it and I got temporary unlock to work..would b nice to have permanent unlock ..
Sent from my SM-G920T using XDA Free mobile app
shooterlgk said:
Can u share? ..I was just messing with the unlock app and I just kept clicking it and I got temporary unlock to work..would b nice to have permanent unlock ..
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
Used my friend's Tmobile SIM card, and tried permanently unlocking it, didn't work. Even Temporary unlock didn't work. He's been a long time customer with TMo
I can confirm that official T-Mobile "Device Unlock" app unlocked my phone. First thing I did when I got the phone.. Using the T-Mobile Sim that came with the phone, opened up Device Unlock (pre-installed by the way), confirmed to unlock, no freezing no nothing it just worked and rebooted.
Phone is on a business account, upgraded via Jump 1.0, unlock prior to the OTA if any of this matters
th3b055 said:
I can confirm that official T-Mobile "Device Unlock" app unlocked my phone. First thing I did when I got the phone.. Using the T-Mobile Sim that came with the phone, opened up Device Unlock (pre-installed by the way), confirmed to unlock, no freezing no nothing it just worked and rebooted.
Phone is on a business account, upgraded via Jump 1.0, unlock prior to the OTA if any of this matters
Click to expand...
Click to collapse
It sure does. Business accounts can be unlocked much quicker than personal accounts. Lucky you, enjoy her--she's a beast
i paid in full for the s6 , when i tried to unlock with the app it said cannot be unlocked , contacted the cust. support and they said you have to wait 40 days
i went to twitter and wrote some tweets to @Tmobile usa and they responded immediately and after showing them the proof of my purchase they said to try the app again and it worked ,,,
twitter helps
Just to be clear...
Everyone who successfully attempted this paid off the phone in full?
No EIP? Correct?
Just here to check updates. I am a full on tmo customer and am thinking of trying this. Even though I don't need it. Would be nice to just have it.
Sent from my SM-G920T using Tapatalk
Gootah said:
Everyone who successfully attempted this paid off the phone in full?
No EIP? Correct?
Click to expand...
Click to collapse
You can get it temporarily unlocked if still on eip for like going put of the country but not permanent. Has to be paid on full and used on the network for 40 days unless they give you a special unlock if you ***** enough
seshaz said:
You can get it temporarily unlocked if still on eip for like going put of the country but not permanent. Has to be paid on full and used on the network for 40 days unless they give you a special unlock if you ***** enough
Click to expand...
Click to collapse
about to start *****ing in the morning..
---------- Post added at 12:29 AM ---------- Previous post was at 12:27 AM ----------
scorpio_bpl86 said:
i paid in full for the s6 , when i tried to unlock with the app it said cannot be unlocked , contacted the cust. support and they said you have to wait 40 days
i went to twitter and wrote some tweets to @Tmobile usa and they responded immediately and after showing them the proof of my purchase they said to try the app again and it worked ,,,
twitter helps
Click to expand...
Click to collapse
im going to try this. how did the conversation go down. i need this unlocked. im dying paying for 2 services when i only need 1. pm me please if you want to keep it more private. im thinking of just telling them i need it unlocked, that i paid in full, send them my proof of purchase and having them unlock my stuff.

[Q] Galaxy s6 edge sim unlock problem, please help

So i bought this sgs6 edge device from telus canada.
brought it back home, had the unlock code (also bought from telus and several sim free unlocking sites) and the device just keep poping up the same massage: "network unlock code unsuccessful"
tried every guide on youtube and on any forum i found online, nothing helped.
All the methods, through the dailer, everything.
Can someone please guide me how to sucssesfuly unlock my device?
Many thanks!
Sounds like you got a bad code. You should request a refund and buy one from another vendor. Be careful entering the code too many times. After 10 (I believe) it locks and you can never sim unlock it.
joshw0000 said:
Sounds like you got a bad code. You should request a refund and buy one from another vendor. Be careful entering the code too many times. After 10 (I believe) it locks and you can never sim unlock it.
Click to expand...
Click to collapse
i got the refund and bought the code from another site, it was the same. Any ideas on what i should do next?
Nimrod577 said:
i got the refund and bought the code from another site, it was the same. Any ideas on what i should do next?
Click to expand...
Click to collapse
You're not on a custom rom are you?
joshw0000 said:
You're not on a custom rom are you?
Click to expand...
Click to collapse
Nope. No custome rom. The same one i got from telus, same one since i first opend the phone.
Nimrod577 said:
Nope. No custome rom. The same one i got from telus, same one since i first opend the phone.
Click to expand...
Click to collapse
Is the phone paid in full?
The only reason I ask is that I bought an AT&T Nexus 6 shortly after they were released. That's the only Nexus not sim unlocked and my condition on purchase was for the seller to unlock it. We met at an AT&T store, I popped in my Verizon sim and the seller gave me the code. I tried it a few times but the code kept coming back unsuccessful. He called AT&T for the correct code and lady told him she couldn't give it to him because it wasn't paid off (although they had previously given it to him). After some conversation, he eventually gave them his CC # to pay it off. They then provided the exact same code. I hesitantly tried it again and it worked.
I also recently learned that the T-Mobile S6 Edge doesn't take an unlock code at all. It must be unlocked by T-Mobile or it can't be unlocked at all.
Perhaps the carrier is somehow keeping it locked front their end?
joshw0000 said:
Is the phone paid in full?
The only reason I ask is that I bought an AT&T Nexus 6 shortly after they were released. That's the only Nexus not sim unlocked and my condition on purchase was for the seller to unlock it. We met at an AT&T store, I popped in my Verizon sim and the seller gave me the code. I tried it a few times but the code kept coming back unsuccessful. He called AT&T for the correct code and lady told him she couldn't give it to him because it wasn't paid off (although they had previously given it to him). After some conversation, he eventually gave them his CC # to pay it off. They then provided the exact same code. I hesitantly tried it again and it worked.
I also recently learned that the T-Mobile S6 Edge doesn't take an unlock code at all. It must be unlocked by T-Mobile or it can't be unlocked at all.
Perhaps the carrier is somehow keeping it locked front their end?
Click to expand...
Click to collapse
So you simply say i have to call them and fully pay it off, so they would relese some sort of lock they have on the device and then i would be able to open it with the exact same code?
If thats true thats might work. I'll try it and update for any changes. Many thanks!
Hey man, my phone is fully paid in. I talked to telus and they said the sim unlock is aprooved in thier computers so what is the problem?

Galaxy S8 T-Mobile USA Unlock

I bought a used T-Mobile Galaxy S8 to a third party, I found it on FB and I tough it would be a good deal. Unfortunately it is locked to T-Mobile and it is hard to unlock it by T-Mobile since I don't have any proof of purchase. I have been looking for unlock services but looks like nobody is really able to unlock the T-Mobile "Unlock App". Today I found this page which claims to be able to unlock the phone but I am not sure about it.
attunlockcode.com
Somebody has tried it, or any unlock service truly working for this phone and carrier?
Simaldonado89 said:
I bought a used T-Mobile Galaxy S8 to a third party, I found it on FB and I tough it would be a good deal. Unfortunately it is locked to T-Mobile and it is hard to unlock it by T-Mobile since I don't have any proof of purchase. I have been looking for unlock services but looks like nobody is really able to unlock the T-Mobile "Unlock App". Today I found this page which claims to be able to unlock the phone but I am not sure about it.
attunlockcode.com
Somebody has tried it, or any unlock service truly working for this phone and carrier?
Click to expand...
Click to collapse
hi bro did you get your phone unlocked with attunlockcode.com?
Linkzz said:
hi bro did you get your phone unlocked with attunlockcode.com?
Click to expand...
Click to collapse
no, I sent them an email and they replayed about 24 hrs later saying they don't have service for T-Mobile by now. So far I have tried at least 5 different webpages with no luck by now.
Simaldonado89 said:
no, I sent them an email and they replayed about 24 hrs later saying they don't have service for T-Mobile by now. So far I have tried at least 5 different webpages with no luck by now.
Click to expand...
Click to collapse
yes my experience as well. i know a guy that can unlock it but i am not prepared to pay $120usd to unlock a phone. there must be a way to unlock that phone without going through all this. i am searching..

Categories

Resources